BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Winchmore Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Winchmore Hill, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, City of London, Hammersmith, Southwark, Westminster Abbey, City of Westminster, Paddington, St Albans, Wembley, Islington, Barnet, Hounslow, Hampstead, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 hour ago |
|
Enfield Town
|
Internet | 1 hour ago |
|
City of London
|
Internet | 2 hours ago |
|
London
|
Phone | 3 hours ago |
|
Hammersmith
|
Wi-fi | 3 hours ago |
|
City of London
|
4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Winchmore Hill, England
Latest outage, problems and issue reports in Winchmore Hill and nearby locations:
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Marv- So Real Sounds (@MarvManPro) reported from Poplar, England@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Andrew Curtois (@rexon3) reported from Bexleyheath, England@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
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Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Mathew Wood (@matw69) reported from Richmond, EnglandWell done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Blackheath Dog Walkers (@BlackheathDogs) reported from London, England@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Hung Lee (@HungLee) reported from London Colney, England@bt_uk Yes. The line has been down for days. Need broadband for business!
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Martin Warner (@mwarn73) reported from Poplar, EnglandFunny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭 (@PaulyKendrick) reported from Islington, England@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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adam kinsley (@adamkinsley) reported from Harrow Weald, England@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Graham Le Fevre (@MaverickLegacy) reported from Brentford, England@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Zarghum hassan (@Zarghum) reported from Ilford, England@btsport my phone app is not working who can help
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Radio Facilities (@RadioFacilities) reported from Hounslow, England@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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FPL DABBY (@FPL_Dabby) reportedBegged and pleaded with @BT_uk to let me stay and just switch my current service to my new house but they've said they can't even give me a date for 2 weeks & to just switch to Sky if I want a date So any TV & Broadband provider recommendations? (Needs Sky sports & Bt sport)
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Fat Jacques 🏴☠️ (@Fat_Jacques) reported@bt_uk That’s the page with the issue. It doesn’t show me all the deals, just the upgrades you are pushing.
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Jack S (@yohanes1313) reported@FPL_Dabby @bt_uk I've had virgin for 3 years, its really good 95% of the time, 5% of the time it will randomly drop for 24 hours and there support is awful, and will deny anything happened:P
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Luke D (@TheQuietLAD) reported@bt_uk "Fine" is relative - it was still bloody slow, but that was better than "not working at all" which is where you've left me now.
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LollyBear ☆ (@xlaura_janex) reported@bt_uk hi there. I need to book an engineer to come again (same issue as last time, was resolved for a short time). I can't find out how on the website. I did it via DM on here last time, can I do the same again please?
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FPL DABBY (@FPL_Dabby) reported@yohanes1313 @bt_uk I had Virgin at an old house a few years back, I really like their service but unfortunately they can't provide at my new house
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Chris Kettle (@chriskettle3) reported@bt_uk If only your customer service team delivered what you promise. I'm STILL waiting to hear about compensation for an outage weeks ago! If I'm honest I'm loathed to chase it as it's up to you and if I don't hear I will move my services elsewhere.
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Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported@btsport really not happy with your service, supposed to be upgraded to fibre today , engineer was great did all the stuff but nobody sent the new hub, now my old hub won’t connect to the internet , how am I supposed to work from home? New hub coming tomorrow I hope .. not good
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Luke D (@TheQuietLAD) reported@bt_uk But your guy couldn't even book me an engineer! And no-one has explained to me what has caused the fault when it was working fine until 10 mins after I renewed. You've clearly basically turned my service off until my new contract starts, which is ridiculous.
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Peter Chambers (@PJChambers6) reported@bt_uk worst broadband onboarding experience ever. I cannot stress enough, avoid at all costs. Shocking customer experience.