BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Winchmore Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Winchmore Hill, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, City of Westminster, Enfield Town, Poplar, Hounslow, Brentford, Southwark, Hackney, Newham, Ealing, Paddington, Barnet, Ilford and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Winchmore Hill, England
Latest outage, problems and issue reports in Winchmore Hill and nearby locations:
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Birnie
(@KatieBirnie72) reported
@bt_uk 3 weeks and still no internet connection.....shocking customer service... #btinternet
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PerformanceAnalysis ❁
(@SportAnalysisUk) reported
@robertrea Now you're being stupid as all wokes are as they can't debate or justify it or admit it's a pc agenda . Just because someone you say is rubbish who incidently is on BTSport not ITV doesn't mean someone who is given a job to tick a box is fab and groovy and just deal with it.
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Mike Hardcastle
(@mdhardcastle) reported
Hey @bt_uk Tried to order Broadband with your “Remove Landline” for a second property. Your website couldn’t do it without a number. Phoned support who couldn’t understand I wasn’t moving and I didn’t want a dial tone. So using @SMARTYMobileUK 4G router.
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Pauline
(@nongardener) reported
@bt_uk At exactly 5pm Alexa calls. As I was on a work call I couldn't answer. Great a message was left. Not I'll try again shortly. No rescheduled for tomorrow evening. I'm only worth 1 attempt to see how the service has been? It's been awful. I want to end my contract!!!
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Jon Collins
(@JonColl24310263) reported
@bt_uk can I just get rid of your awful Home Hub router? If I just go buy one and plug it in will that work?
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Mr Johnson
(@MrJohnoHistory) reported
Amazing work yet again @bt_uk 2 months, 1 failed installation and now you send a poor contract worker to instal which he isn’t qualified to do... couldn’t make this up. All we want is some WiFi yet BT don’t know how to set it up! BT will be in touch in next 72hours 😡😡😡😡😡
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Wendy Davis #FBPE
(@2ndwaver) reported
@bt_uk we have been without our landline and internet for 2 weeks. WHEN ARE YOU GOING TO FIX IT!!! No engineer AGAIN today
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Gwyn Good 🏴🏴
(@good_gwyn) reported
@England @bt_uk @Kalvinphillips *man of the match. Don’t fall into all this woke crap
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carole holden 😷💙
(@film_und_foto) reported
@bt_uk @mrbarryrobinson I've had the same problem all afternoon. There's obviously a problem but the info on service checker now just says that 'a fix date' can't be given. Really not great!
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Ashley Hyslop
(@miss_hyslop) reported
@bt_uk You are saying this because its on social media. I have first hand experience of how shocking your customer service is.