BT (British Telecom)

BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Winchmore Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Winchmore Hill, Greater London, England 11/19/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Winchmore Hill, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Harrow, Hackney, Tower Hamlets, Islington, Hounslow, London, City of London, Greater London, Abbey Wood, Hammersmith, Sudbury, Buckhurst Hill, Chingford, Southwark and Harringay.

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City Problem Type Report Time
United KingdomHarrow Internet
United KingdomHackney Internet
United KingdomTower Hamlets Internet
United KingdomIslington Internet
United KingdomHounslow Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Winchmore Hill, England

Latest outage, problems and issue reports in Winchmore Hill and nearby locations:

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alan_keena Alan Keena 💙 (@alan_keena) reported

    @cfdj9320 @bt_uk BT disconnected my service in error 13 days ago, despite emails to CEO and helpful and understanding staff, broadband remains out of use! Try as they might, BT do not move heaven and earth to resolve. Maybe they need Sir James Dyson at the helm!

  • MartinJones1957 Martin Jones (@MartinJones1957) reported

    @bt_uk can you please help. Trying to get mums landline sorted. Bereavement team very helpful but despite promising to restore line by 12/4 it’s not happened. She has dementia. Desperately needs her original phone number back. Have called BT numerous times with no joy

  • Jayne01Laura Laura Jayne Fisher (@Jayne01Laura) reported

    @bt_uk absolutely terrible service! Had ongoing issues since December, still awaiting our line to be connected! Let down by engineers AGAIN from @OpenreachHelp @WeAreOpenreach after being promised over the past 4 weeks someone is coming out! Can’t believe how bad the service is!

  • Tazul2015 Tazul Islam (@Tazul2015) reported

    Leaving @virginmedia after 11 years of service. Its a shame your renewal prices is too high. Moving my services over to @bt_uk full fibre. Can't wait to try out the fttp :)

  • Deadsoundz Deadsoundz (@Deadsoundz) reported

    I don’t know who needs to hear this but Don’t ever get BT broadband... @bt_uk complete joke of a company and their staff have about 3 brain cells between them #Cancelled only had my service a month and I feel like punching holes in my walls

  • unstabler Paul Stabler (@unstabler) reported

    @bt_uk been trying to get broadband connected to my new home for over a month now. 3 times you have closed my order without contacting me. Awful customer service and no accountability. Disgraceful.

  • msbevjenkins Bev Jenkins (@msbevjenkins) reported

    @bt_uk Hi I have. The BT engineers have been working on the ‘cabinet’ affecting our part of Hastings for five days. Plusnet tell me it’s a BT open reach problem.

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • Josehfph Josehf (@Josehfph) reported

    @bt_uk any info regarding Internet status in Westminster SW1P has been down now for 30 mins plus. Thanks

  • Footyfan20001 Footyfan2000 (@Footyfan20001) reported

    @dannyvaio @btsport Is it a chromecast dongle or inbuilt in TV? In-built are notorious for having issues and changing things which then cause issues for apps