BT (British Telecom)

BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Winchmore Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Winchmore Hill, Greater London, England 12/26/2025 08:15

December 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Winchmore Hill, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Bexleyheath, Barnet, Hammersmith, Waltham Forest, City of Westminster, Paddington, Hackney, Harringay, Hampstead, Harrow, Southwark, Hounslow, Brentford and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBexleyheath Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarnet TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Winchmore Hill, England

Latest outage, problems and issue reports in Winchmore Hill and nearby locations:

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sam_eagles1 Sam (@sam_eagles1) reported

    @bt_uk how do I cancel the BT Sport monthly pass? Your website makes it impossible to find.

  • CFCArran Arran ⭐️⭐️ (@CFCArran) reported

    @bt_uk why is your internet so ****

  • juicyloocey1981 Lucy Snevets 💙 (@juicyloocey1981) reported

    @bt_uk Hi, can you help please, how do I get my name and number removed from the BT phone book or find a person on your online service? Thanks.

  • itsnoskoo Ember (@itsnoskoo) reported

    @bt_uk your WiFi is absolutely horrendous, my router keeps turning green constantly and i can never get a good connection. your speeds are absolute crap and at this point im tempted to throw the box away and stop paying the contract. fix your crappy service or im not paying.

  • edinjambo AS (@edinjambo) reported

    @btsport are there any issues logging into bt sports tonight? Getting error messages

  • Parker_Seb21 Seb (@Parker_Seb21) reported

    @bt_uk Disgusting that despite being in mid contract you have increased your prices but then won’t allow customers to cancel as a result. Terrible company and one I will leave as soon as I am able never to return 🤬 #scam

  • SophiieeWood SophieJane (@SophiieeWood) reported

    @bt_uk hi could you tell me if the services are down in my area !?

  • StylistMusic Stylist Music (@StylistMusic) reported

    We know we’re crap but these two negative haters are painful. Shut up you biased chelsea hating *****. It’s painful enough #CHERMA #CFC #btsport @btsport

  • SimonAbel84 Simon Abel (@SimonAbel84) reported

    @bt_uk we will be changing supplier as can no longer afford BT prices. What date would be need to cancel our broadband, so we don't have to pay for two lots of broadband at the same time.

  • k8e2002 katy Escott (@k8e2002) reported

    @bt_uk It's not a fault, it's the way the broadband was installed on the exterior of the property. The neighbours wire is hidden under the step, ours is up over the door and looks awful