BT (British Telecom)

BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Winchmore Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Winchmore Hill, Greater London, England 12/18/2025 13:15

December 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Winchmore Hill, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, City of Westminster, Ilford, Camden Town, Newham, Hammersmith, Barking, Southwark, Harrow, Harringay, Wembley, Hounslow, Barnet and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomCity of Westminster Total Blackout
United KingdomIlford Wi-fi
United KingdomIlford Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Winchmore Hill, England

Latest outage, problems and issue reports in Winchmore Hill and nearby locations:

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from London Colney, England

    @bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed

  • credshaw64 Catherine Redshaw (@credshaw64) reported from Barnet, England

    @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

  • krissbaird Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • AAronJoey Aaron (@AAronJoey) reported from Camden Town, England

    @Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andypoulton ˜”*°• Andy Poulton - Chief SEO Officer•°*”˜ 🧢🖊️ (@andypoulton) reported

    @bt_uk But it's not unbreakable is it. Even your advert says so. It's broken for the 175 seconds it takes to #Failover to the 4G modem. Therefore it's broken. @Ofcom needs to take a look

  • SarahAthru Sarah Black (@SarahAthru) reported

    @bt_uk And @bt_uk texting us simultaneously to say it's fixed (spoiler: it's not) and to say our engineer needed to be rebooked because they didn't show up today to fix it. I'd laugh if I didn't feel like crying.

  • PeteLiggins Pete Liggins (@PeteLiggins) reported

    @OpenreachHelp I know it was Openreach engineers who installed the fibre on our road (I chatted to them at the time) & there’s no other network providers infrastructure. @bt_uk have confirmed they are paying Money Expert to knock on doors, so sounds like they are making false claims at the door

  • Xennia79 Christie (@Xennia79) reported

    @bt_uk Hiya, we did the Fix Text Message and seemed OK. Then last night the Internet just disappeared inbetween 1 and 1.30 am . It's not about speed, it literally just goes. It can be 30 seconds or 20 minutes. And apparently there are no issues in the area. Weird.

  • macg33zr Bill Dennis (@macg33zr) reported

    @bt_uk This is the thing. Blue means connected but it is just connected to the back end and not authenticating for Internet because still on my old provider. The instructions and troubleshooting with the router do not help at all. Will wait for activation text from BT and try again!

  • Heinz_Beanz Heinrich Güldenpfennig (@Heinz_Beanz) reported

    @bt_uk I've reached out to them many times over the weekend but given no details on what they fault might be or when i can expect to be back online which is very frustrating, just anything more then "There's an outage" would be useful. I'll go bug openreach for a reason to the outage

  • Amethyst_023 Naomi **** (@Amethyst_023) reported

    @bt_uk @VodafoneUK @SkyUK major internet outage in Caerphilly. Can something be done quickly please since we are all working from home!

  • allan136 allan rutherford (@allan136) reported

    @bt_uk poor customer service again from BT. Being a customer for years seems to count for little. Maybe it’s time for a change

  • richard76691557 richard beaumont (@richard76691557) reported

    So @bt_uk are you any closer to getting my 87 year old mums phone and emergency alarm working? She has a fall she can’t contact anyone and this has been 70 days now! @MartinSLewis can you please help?

  • Grandpa_Pete Peter Hackney 💙 (@Grandpa_Pete) reported

    @bt_uk Please can you help. Received a call to my landline phone from 08456021111 (that’s what showed on the handset). I answered but nobody there. Hence, could be a #Scam Now, can’t phone out or get ringtone. Handset says “Please check phone connection”. What do I do?