BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Winchmore Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Winchmore Hill, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Wembley, Hackney, London, Hammersmith, Hounslow, Harringay, Southwark, Woodford Green, City of Westminster, City of London, Enfield Town, Southall, Newham, Poplar and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Winchmore Hill, England
Latest outage, problems and issue reports in Winchmore Hill and nearby locations:
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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steve platt
(@plattste) reported
from
Ilford, England
@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Danny James
(@1DJHatch) reported
from
Stratford, England
@England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Freedman
(@ruthdfreedman) reported
@BTCare I am at a total loss where to go with landline problems. Totally frustrated after a completely unsatisfactory engineer appointment today. Possibly the 20th time I have reported the same problem. Perhaps time for me to contact @Ofcom
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Chris Fong
(@ChrisFo00415580) reported
@bt_uk You rubbish BT I joined for broadband ,hub flash like a Christmas tree every 2 hours every single day . Sent 2 engineers and can’t fix the problem . Told me I cannot cancel it unless I pay £150 termination fee ,contract only guarantee speed but not connection !
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Thomas Wilcox
(@thomasaiwilcox) reported
@bt_uk recently upgraded to your halo 3+ with unbreakable Wi-Fi and have the hybrid connect setup. Turns out it doesn’t work and the internets down completely. Really doesn’t give me faith on the extra £10 a month your charging me...
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Jim Taliadoros
(@smartspring70) reported
@bt_uk @virginmedia hi BT. Thanks for getting back. You will be pleased to read that we have come back to BT after cancelling our virgin contract 3 weeks after sign up waiting for installation. Dreadful offshore customer service experience. They were a disaster.
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Andie Sutton
(@andielcfcsutton) reported
@Omodon @bt_uk We left recently to go back to Sky as we kept losing out signal. Loads of people in my village are having massive issues and have reported but have been told that there are no issues! Think we got out at the right time
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Mark Killen
(@MarkKille) reported
@btsport For **** sake. Stop flashing up the red button for extra games and scores. I've hit back about 10 times already to cancel it!
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Erdiliel
(@erdiliel83) reported
@bt_uk I am checking online and get the same error message. I really don’t want to call your hotline, I have nothing but bad experiences on that front and really don’t have hours to waste available! 🙈 can’t you just actually show me my deals online??
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Lewis_attacker
(@lewis_attacker) reported
@bt_uk WHY IS YOUR BROADBAND SO CRAP
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Goatzel
(@Goatzelll) reported
@faulky1307 @BLFCxx @btsport You tell him Andy lad Support your local🇬🇧🍺🍻👌👍
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Andy Davies
(@AndyrooDavies) reported
@bt_uk Hi Elaine, thanks for message and work on this. I’ve decided to have VirginMedia installed as they were able to install yesterday at short notice so would like to cancel my BT order. Appreciate your efforts in trying to move this forward. Thanks