BT (British Telecom)

BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Winchmore Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Winchmore Hill, Greater London, England 11/29/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Winchmore Hill, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hackney, Newham, Wembley, London, Hounslow, City of London, Poplar, Harringay, City of Westminster, Islington, Stanmore, Greenford, Hammersmith and Southall.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomNewham Wi-fi
United KingdomWembley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Winchmore Hill, England

Latest outage, problems and issue reports in Winchmore Hill and nearby locations:

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • drmatthewhardy Matthew Hardy (@drmatthewhardy) reported

    And the problem all along? @EE's sim card setup process hadn't overwritten the file with data connection settings that @bt_uk's sim had installed. Simply deleting the file sorted the problem.

  • CharMonkey Andrew Charman (@CharMonkey) reported

    @bt_uk Is there a problem with internet in OX17 area?

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk Fix my phone line #worstservice

  • AllAmericanCFC Christian (@AllAmericanCFC) reported

    @bt_uk I was told for the last week that an engineer would come by my house and resolve the connection issue. Today came and went and still NOTHING. As a brand new customer you are absolutely getting off on the wrong foot with me. #BT #customerexperience

  • richmt15 Richard Tracy (@richmt15) reported

    @SketchLisa @bt_uk I was with BT, overpriced and the worst customer service. Switched to Plusnet which is owned by BT, never had a problem and UK based customer service.

  • I_amaDerek Derek (@I_amaDerek) reported

    @bt_uk @binaryape none of which, addresses the issue of the poor service you are currently failing to fix for this paying customer.

  • Catheri00331975 Lplateartist (@Catheri00331975) reported

    @bt_uk Ok BT so how come the Priority Fault Repair leaflet containing the form PHME 83925 to is not available online and furthermore the BT people on the phone when I ring 0800 800 150 as instructed on your own website have never heard of it? Let alone can send it.

  • PrimumSequitur Primum non sequitur 🔴 (@PrimumSequitur) reported

    @bt_uk no internet still; your mini-hub is awful. I cannot believe the way you have handled this scenario. Loyal & elderly customers mean nothing to you!

  • SeanCro32891966 Sean Cronin (@SeanCro32891966) reported

    @bt_uk how many levels of escalation does one company need to get things sorted. Yet another call indicating out complaint has been escalated but still not resolved.

  • joy___r Joy Roxas (@joy___r) reported

    @bt_uk Ok have done so. It's been down since 6am. Hopefully it will get resolved soon