BT (British Telecom)

BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Winchmore Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Winchmore Hill, Greater London, England 01/18/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Winchmore Hill, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hampstead, City of London, Hackney, Greater London, Harringay, Southwark, Ealing, Barnet, Islington, Enfield Town, Stanmore, Hounslow and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Winchmore Hill, England

Latest outage, problems and issue reports in Winchmore Hill and nearby locations:

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    @TheHenryCheal @bt_uk They have been awful..

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TinaMcKay_ Tina Mac (@TinaMcKay_) reported

    If at any point in the future you're getting broadband or switching provider, DO NOT go with @bt_uk. We've been messed around for weeks, customer service is atrocious. Engineer no3 has apparently been booked for the old property rather than the new one. I work from home! Awful.

  • TinaMcKay_ Tina Mac (@TinaMcKay_) reported

    @bt_uk They're useless. They've sent engineers to our old address and now seem unable to get another job raised asap due to address issues. Farcical.

  • PaulP1961 PaulEP (@PaulP1961) reported

    @bt_uk “Here to help”, might help if you ever answer the telephone !!

  • TinaMcKay_ Tina Mac (@TinaMcKay_) reported

    @bt_uk Yes we did. It's an absolute mess. Awaiting calls that never come and engineers saying they've been when they haven't. The disruption has been ridiculous considering I work from home. Is there any point in DMing you? I doubt it would achieve anything at this stage. Fuming.

  • 1charityboy peter mccarthy (@1charityboy) reported

    @BTCare what a joke your customer service has become. On hold for 19 mins then you cut me off. Incompetence seems to run through every department. This is the 3rd time I have had to contact you regarding my account due to staff not carrying out what they stated they would do.

  • RJG_OK R.G (@RJG_OK) reported

    @bt_uk Hey BT, I am trying to cancel my sports app package yet your website won't let me and no-one will answer via the 0800 number. Please message me

  • Heronman68 Warren (@Heronman68) reported

    No contact from @bt_uk despite no #broadband & if you search their website long enough you find: “We're sorry about the problem.Reported:Mon 28/03/2022 at 22:26 Estimated fix time: Sorry we can't provide a fix date at the moment” It’s now Friday 1 April #crapcustomerservice #BT

  • Obsidian24776 Obsidian76 (@Obsidian24776) reported

    .@OmbudServices why are you happy to support @bt_uk to lie on their bills and not force them to correct them. Using your service was an utter waste of time

  • KaylionKay Kay lion (@KaylionKay) reported

    @bt_uk I'm tweeting from my phone but you've cost me half a days pay because I have no wifi even though it was supposed to arrive yesterday. I need wifi for my job before you ask me to hotspot or something stupid like that. What you going to do about it?

  • SaffiliciousBlu Saffilicious (@SaffiliciousBlu) reported

    @bt_uk you have continued our contract when we cancelled well within the notification period and taken money from our account. Please tell me why and how I can make a complaint as its a nightmare trying to contact you through normal channels.