BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Winchmore Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Winchmore Hill, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Islington, Camden Town, Newham, Paddington, Poplar, City of Westminster, City of London, Barnet, Harrow, Wembley, Waltham Forest and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
||
| Southwark |
Internet | |
| Hackney |
Wi-fi | |
| London |
Wi-fi | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Winchmore Hill, England
Latest outage, problems and issue reports in Winchmore Hill and nearby locations:
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Kippers
(@Spiderchoc) reported
BT internet is down because of course it is. I pay the same amount as someone who has 4 times the speed. @BTCare ******* garbage. I’m out of contract now, have very few options but all are far cheaper than BT so will be looking at them now.
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G
(@ySoCereal_) reported
@bt_uk I ordered fttp in Dec and they came to install it on the 10th Jan but there was an issue with a blocked pipe so the engineer has to wait for a civil team to install a new one delaying my fttp for up to 6 weeks. I was meant to have a gamepass 6 Months free code after the work..
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Bundysama
(@Matt06390722) reported
@bt_uk Yo BT - my mother has been without internet since December 25th and no landline. She is unwell and has terrible signal in her house. This is not good enough by any standard.
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john2032🇬🇧🇬🇧🇬🇧🇬🇧
(@johnwb2032) reported
from
Milngavie, Scotland
@bt_uk Why is the sound so bad when watching TV through bt box.
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Stan Kelman
(@Gsurosi) reported
@bt_uk why offer me a package that’s no longer available? Or was it taken in the 2 months it’s taken you to install my broadband @OpenreachHelp. I imagine @virginmedia treat their customers far better than this I should consider going to them instead #Bt #openreach #complaint
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Wajid
(@wajja007) reported
@btsport @btsportfootball Barca are ****
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Luke Horton
(@feefle_moose) reported
@bt_uk broadband "go live" date was yesterday.. my Sky broadband went off at 8am and engineer attended around 1530ish.. ran in to problems at the cabinet and said it should be sorted within 12 hours. Still no broadband..
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Nicholas Paul Dalby
(@nickyd_london) reported
@bt_uk do you know why my broadband speeds are below 1mbs download in the Hemel Hempstead area?? Its ridiculously slow and way off the 60mbs it should be!
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Revd Garry Roberts
(@revdgarry) reported
Hey @toobbroadband our ridiculously expensive contract with @bt_uk ends in a month and we are desperate to get away from them. Are you able to say when your service will arrive in So198FN? Is it worth waiting a few weeks?
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Hannah Milburn
(@MarineMermaidUK) reported
92 days with no internet, @bt_uk claiming not entitled to compensation because it was a major outage from @WeAreOpenreach - openreach engineer who attended said there wasn’t. Still not been contacted by BT manager. Come on BT. @Ofcom