BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Winchmore Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Winchmore Hill, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Islington, Paddington, Southall, Hounslow, Southwark, Camden Town, City of Westminster, Hampstead, City of London, Edgware, Bexleyheath, Wembley and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Winchmore Hill, England
Latest outage, problems and issue reports in Winchmore Hill and nearby locations:
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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logsy.
(@logsylou) reported
@bt_uk I have been charged for a hotspot I can’t use. Can’t raise complaint because I don’t have an account. Live chat can’t refund me because I don’t have an account. Please help.
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UbeIceCream
(@ice_ube) reported
@bt_uk your internet is ****.
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Sylwester Jop
(@sylwester_jop) reported
@bt_uk No I haven’t spoken to loyalty team. I don’t need to as I was only just checking are there any offers. The problem still exists, but speeds are higher 45-50Mb on every package with different price tag.
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mattimops
(@mattimops1) reported
@bt_uk can you give us an update this issue of no internet has been since 3am Saturday. Very frustrating and it is still out in Chelmsford!
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chloe
(@chloeleah_) reported
@bt_uk Don’t worry I’ve made my own complaint to BT online now. Your service is awful with the added rudeness of the engineer I have had enough.
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Lillie Thomas
(@lilliethomas_) reported
@bt_uk NEVER use BT broadband. Ordered a new package and chose to swap from Sky to BT, so far we’ve been delayed 12 days and now they’re saying they don’t know when they can sort this. We are without any WiFi and my mum works from home and my brother is doing online A-levels. !!!
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Cllr Donald Gatt (Keith & Cullen)
(@DonaldGatt) reported
@bt_uk how do I correct an error on login to the BT website, where it say my landline number is wrong, when it clearly is not?
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beattheodds007
(@beattheodds007) reported
@BTCare why do all the links to chat online go to a page to bu something and not a Charley link at all and why as a new customer would I pay far less than en existing customer switching to the same service? Should you not be looking after your existing users ?
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Mark Ashley
(@MarkAshley01) reported
@steeleyp_ @btsport I pay for BT sport so im a BT Sport customer
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chloe
(@chloeleah_) reported
@bt_uk you need to train your engineers how to speak to people. I’m so upset with the way he’s just spoken to me. All I asked was that the WiFi wouldn’t go down again because I’ve got two people here attempting to work from home!!!! 😡