BT (British Telecom)

BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Winchmore Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Winchmore Hill, Greater London, England 02/05/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Winchmore Hill, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Northolt, Hackney, Paddington, Waltham Abbey, Hounslow, Newham, Islington, City of London, Poplar, Greater London, Harringay, Stanmore and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomNortholt Wi-fi
United KingdomHackney Internet
United KingdomSouthwark Wi-fi
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Winchmore Hill, England

Latest outage, problems and issue reports in Winchmore Hill and nearby locations:

  • kylepont KP 🇺🇸 (@kylepont) reported from Ilford, England

    Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • RadarRadar Alan R Adair (@RadarRadar) reported from Hounslow, England

    @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • Mutsa8 Mutsa Magadah 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇿🇼🇧🇷 (@Mutsa8) reported from Camden Town, England

    @StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • susan_pym Susan Pym (@susan_pym) reported from Brentford, England

    To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    @bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • submita subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • Trizz_7 TQ (@Trizz_7) reported from Hackney, England

    @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fergs01 Fergs 🇪🇺 🇮🇪 🖖 (@fergs01) reported

    @IamAustinHealey @btsport @ChampionsCup Two French sides? It's as bad as two English sides or an English - French final, what's the point? Well at least it proves that the tweeking of the competition format to keep Irish, Scottish, Welsh and Italian teams from winning is still working.

  • martinkay11 Martin Kay (@martinkay11) reported

    Ok, I’ll just move a @Sonos speaker for Glastonbury tonight. 3 hours later after whole Sonos system disappeared and wouldn’t connect, I find this... ‘BT Smarthub2 @bt_uk may have issues with 5GHz devices communicating with 2.4GHz devices to a firmware update’ AAAAAUUGGH! #fml

  • Smashi01 Smashi🐝⚽️💙 (@Smashi01) reported

    @FootyAccums @milesdagostina The YouTube thing was terrible last year kept stalling why dont they just open up the HD channel on Sky @btsport l

  • SM120N Stephanie Beane (@SM120N) reported

    @bt_uk Bizarre then that Shaheen from Tyneside Loyalty team mid-sold it to my dad on a contract at £7 per month(!) saying it would give him emergency access immediately knowing he was due for the engineer to install broadband on 2 June! That’s really poor!!!

  • RebeccaHindle_C Rebecca Hindle (@RebeccaHindle_C) reported

    @FreeSports_TV has got to be the worst channel ever it never works when I want it on such a crap waste of time showing hockey and never getting a signal @bt_uk TV are just as shite

  • markrw1 Mark Whitmore (@markrw1) reported

    @bt_uk currently getting 1mbps down and 2.66 up. Logged a fault a week ago and no updates. Very poor

  • TilzJ Tilak Jagatia (@TilzJ) reported

    @BTCare one of your engineers visited yesterday and “fixed” the issue. I still have intermittent internet access. This was been going on for 3 days. Please can you assist?

  • adamreynolds28 Adam (@adamreynolds28) reported

    @bt_uk Theres nothing wrong with my broadband and connection. As I previously stated I can watch the XtraHD channels with no problems. I use my phone as a hotspot and I have no problems with the connection, everything runs smoothly.

  • MrDavidGP DavidGParry (@MrDavidGP) reported

    @bt_uk just had email reminder today to send kit (old router) back, as you mentioned we said this 8th May, part issue was you never sent returns bag, i called for one a week later, as of 18th i posted kit back (have postage proof), hope I don't get charged?

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @bt_uk in April we moved house & went from 2 accounts to 1. We still have a guaranteed WiFi service which doesn’t work properly. Trying to install another expander to find app & on line account have been disabled by BT.