BT (British Telecom)

BT (British Telecom) Outage Report in Winchmore Hill, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Winchmore Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Winchmore Hill, Greater London, England 11/22/2025 06:25

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Winchmore Hill, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Harlow, Hounslow, Southall, Hackney, Southwark, Hammersmith, City of London, Paddington, Tower Hamlets, Islington, Ealing, Wembley, Barnet and Waltham Abbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHarlow Internet
United KingdomHounslow Internet
United KingdomSouthall Internet
United KingdomHackney Internet
United KingdomSouthwark TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Winchmore Hill, England

Latest outage, problems and issue reports in Winchmore Hill and nearby locations:

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • Grace_KIS Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • LKT2011 LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Harrow Weald, England

    Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • londonbluenose London Blue Nose (@londonbluenose) reported

    Truly appalling customer service from @bt_uk. I can see why so many people I know are ditching their landlines. Not had one since last Thursday and continued calls to their support team have got me absolutely nowhere at all!

  • londonbluenose London Blue Nose (@londonbluenose) reported

    Spoken to @bt_uk teams in Newcastle, Belfast and Cardiff. Got absolutely nowhere. You’ve to go through a bot to get someone to call you so trying to contact support is a painful process each time!

  • MatthewCarley4 Matthew Carley (@MatthewCarley4) reported

    @Baz20_12 @bt_uk Exactly so Bailey. Poor service

  • tomamason Tom Mason (@tomamason) reported

    @bt_uk Spoke with an advisor who was unable to help because the issue is upstream of the last mile.

  • LDdex LDdex (@LDdex) reported

    @bt_uk despite speed tests coming back as normal to the hub and from the hub. My FTTH connection is bad. Takes minutes not seconds to load pages. YouTube videos or Instagram reels will pause or buffer across all devices. 4g is more stable & faster on my phone.

  • TheOnlyBovice Guy Tomlinson (@TheOnlyBovice) reported

    @bt_uk 2.5 weeks with no internet and therefore no tv, yet paying 80 quid a month for the service. Shocking

  • jonsmalldon Jon Smalldon (@jonsmalldon) reported

    Some level of irony that my WiFi is so poor from @bt_uk that I can’t currently load the page to tell them just how bad it’s got or to ask why the promised call has not yet been made to me.

  • jonsmalldon Jon Smalldon (@jonsmalldon) reported

    @bt_uk Done all that and had the line tested by the bot. Still waiting on the follow up call which should have happened two hours ago. Speeds, connection and service all not doing great right now.

  • HeyshamView Heysham (@HeyshamView) reported

    @bt_uk You haven't been helping me. As a new customer trying to get on board I send this tweet under the impression that #BTIsShit

  • Mb27p_EU Matty (@Mb27p_EU) reported from Burnley, England

    Anyone else having problems with wired internet with @bt_uk recently? 5/6 times it’s stopped my download today, loss connection twice on Monday, it’s never been this bad?