BT (British Telecom) Outage Report in Whetstone, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Whetstone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whetstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Whetstone, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hackney, Hounslow, City of London, Welwyn Garden City, Southwark, Loughton, Stanmore, Woodford Green, Ilford, Paddington, Enfield Town, Barnet and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Whetstone, England
Latest outage, problems and issue reports in Whetstone and nearby locations:
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cass Tatara
(@CTataraM) reported
@bt_uk I was told earlier today that my internet would be fixed by 9:34pm. At 10pm, I connected to a staff member who said it could take up to 4 hours after the quoted time. Internet still isn't back, over 12 hours since it went down.
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Gemma Archer
(@Gemma_Lou1984) reported
@bt_uk amazing customer service when having issues with broadband
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Sam Dixon
(@SamDixon93) reported
@bt_uk again with the worst service in the UK No doubt they’ll blame the weather 🥱 How can we leave your crap company and move to someone better?
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Dan Sly
(@DanSlyPsych) reported
@bt_uk A week without internet with what seems like zero effort to resolve the issue! I don't know what makes me more frustrated, your woeful level of service or the fact you've turned me into one of these people that resorts to venting their frustrations on Twitter. Shame on you
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Gemma
(@Gem_Roo) reported
@bt_uk sent an EE mini hub to use until our broadband can be installed in our new build home, spent today speaking with numerous people because the sim card has not been activated for data use. One adviser logged a complaint escalation, and then closed it. Help please
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ChipPhat
(@chip_phat) reported
@bt_uk It's simply not good enough. I don't want an update on the 16th. I want a connection, before the week is out. Although discussing it with my partner now, we're cancelling. Lousy service from a lousy provider.
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Thom Kelly
(@thomkelly_) reported
@bt_uk Generic reply …. Of course there is no known issue, that’s why you have a engineer coming out ! 3 days is not acceptable 🥲🥲, your service is rubbish - are you on strike? Why do you advertise guaranteed service - its not reliable !!!! Or fit for purpose
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Thom Kelly
(@thomkelly_) reported
@bt_uk 01564 703860 Broadmead Barn Forshaw Heath Road Earlswood B94 5JU No service issues with line it’s internal They say the router is fine but need a engineer urgently
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Big Dave G
(@BigDaveLUFC) reported
@bt_uk Broadband been down for 24 hours LS22. Been having to use data. What is going on?
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Nancy
(@nancysalmon123) reported
@bt_uk what shocking customer service I’ve had - fibre broadband installed for 1 week and it’s gone down and nobody seems to know what the problem is ….