BT (British Telecom)

BT (British Telecom) Outage Report in Whetstone, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whetstone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whetstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whetstone, Greater London, England 01/01/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whetstone, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hackney, Hounslow, City of London, Welwyn Garden City, Southwark, Loughton, Stanmore, Woodford Green, Ilford, Paddington, Enfield Town, Barnet and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whetstone, England

Latest outage, problems and issue reports in Whetstone and nearby locations:

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CTataraM Cass Tatara (@CTataraM) reported

    @bt_uk I was told earlier today that my internet would be fixed by 9:34pm. At 10pm, I connected to a staff member who said it could take up to 4 hours after the quoted time. Internet still isn't back, over 12 hours since it went down.

  • Gemma_Lou1984 Gemma Archer (@Gemma_Lou1984) reported

    @bt_uk amazing customer service when having issues with broadband

  • SamDixon93 Sam Dixon (@SamDixon93) reported

    @bt_uk again with the worst service in the UK No doubt they’ll blame the weather 🥱 How can we leave your crap company and move to someone better?

  • DanSlyPsych Dan Sly (@DanSlyPsych) reported

    @bt_uk A week without internet with what seems like zero effort to resolve the issue! I don't know what makes me more frustrated, your woeful level of service or the fact you've turned me into one of these people that resorts to venting their frustrations on Twitter. Shame on you

  • Gem_Roo Gemma (@Gem_Roo) reported

    @bt_uk sent an EE mini hub to use until our broadband can be installed in our new build home, spent today speaking with numerous people because the sim card has not been activated for data use. One adviser logged a complaint escalation, and then closed it. Help please

  • chip_phat ChipPhat (@chip_phat) reported

    @bt_uk It's simply not good enough. I don't want an update on the 16th. I want a connection, before the week is out. Although discussing it with my partner now, we're cancelling. Lousy service from a lousy provider.

  • thomkelly_ Thom Kelly (@thomkelly_) reported

    @bt_uk Generic reply …. Of course there is no known issue, that’s why you have a engineer coming out ! 3 days is not acceptable 🥲🥲, your service is rubbish - are you on strike? Why do you advertise guaranteed service - its not reliable !!!! Or fit for purpose

  • thomkelly_ Thom Kelly (@thomkelly_) reported

    @bt_uk 01564 703860 Broadmead Barn Forshaw Heath Road Earlswood B94 5JU No service issues with line it’s internal They say the router is fine but need a engineer urgently

  • BigDaveLUFC Big Dave G (@BigDaveLUFC) reported

    @bt_uk Broadband been down for 24 hours LS22. Been having to use data. What is going on?

  • nancysalmon123 Nancy (@nancysalmon123) reported

    @bt_uk what shocking customer service I’ve had - fibre broadband installed for 1 week and it’s gone down and nobody seems to know what the problem is ….