BT (British Telecom) Outage Report in Whetstone, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Whetstone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whetstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Whetstone, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Edgware, Hackney, City of London, Camden Town, City of Westminster, St Albans, Enfield Town, Poplar, Islington, Tower Hamlets, Hampstead, Southwark, Hounslow and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Edgware |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Whetstone, England
Latest outage, problems and issue reports in Whetstone and nearby locations:
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Flossy #MUFC 🇮🇪
(@flossybball) reported
@DaChampagneReds @btsport Couldnt be as bad as Virgin Media
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Woodsy
(@Woodsy87UK) reported
I’m sorry, but why are @btsport asking to text & donate £10 to Pakistan to help victims of the floods? Pakistan spent $1.1 billion last year on their nuclear weapons programme?! I know it’s more complicated than stop worrying about Indian & focus on your people, but still…c’mon!
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Garry.H
(@ghodgkins2033) reported
@corinne_loris @bt_uk Sounds very similar to me, they said i hadn't ordered broadband which I did, then it was well we can't do it now for weeks, so I just left and never been back in and never well! Money focused not customer focused!
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George
(@George_T92) reported
@btsport please fix your sound and stability issues on the TV app. This is getting beyond a joke now!
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IllIllll
(@IllIllll) reported
@bt_uk Been on hold for 30 minutes now. I would cancel broadband and mobile but it's a new-build and only moved in last week with BT one of the few. Appalling customer service although once you finally get through, at least we can understand the lovely northern Irish people.
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Alexandra Guest
(@AlexandraJGuest) reported
Sitting on hold to @bt_uk and the hold music is unnecessarily fast paced house music and overstimulating it’s actually making me anxious 🤢 (also logged into the online help centre and have been waiting 15 minutes and counting for a human to respond…)
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Nathan Blackwood
(@nathanbjourno) reported
@bt_uk My flatmates and I have been stuck since 30 August without Wifi despite contacting your staff to carry out exchange work. We have repeatedly been told that an engineer will visit to complete this and that it is being escalated but nothing actually happens! Help please ?
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Sheila Evans 🏴
(@SAEvans66) reported
@btbusinesscare we pay for Critical care on our business landline so that faults are repaired within 6 hours not the 8 days we’ve been quoted!! When you have no mobile signal and are reliant on your landline this is shocking service.
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Sam Tennant
(@supersammy7v2) reported
@btsport Why do I consistently have an issues logging in on the web browser saying I need to activate my ID when it works on other devices???
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Abdul Gafur
(@AbdulKgafur) reported
@bt_uk sports got disconnected and 3 agents have put the phone down without resolving. Sort it out before I cancel