BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 12/05/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Banstead, Purley, Camden Town, City of London, Hammersmith, Southwark, Islington, Fulham, Harrow, Croydon, Greater London, Hackney and Bromley.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomBanstead Phone
United KingdomPurley Phone
United KingdomCamden Town Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dave99147378 dave (@dave99147378) reported

    @bt_uk is there a broadband outage in DN7 area?

  • Shergar75 Darren Sherlock (@Shergar75) reported

    @RorySmith @OliverKay I find it all a bit strange from @btsport perspective. With the Champions League being their main offering would it not make sense for them to help rather than hinder the progress of English teams? I'm sure their viewing figures/advertising revenue is higher with English clubs

  • at67435 Iron Thompson (@at67435) reported

    @bt_uk Why is my Broadband down again? I live in South Shields and have no landlines.

  • Claire1810 Claire M 💙 (@Claire1810) reported

    @virginmedia I questioned both. Never mind she will be a new customer with @BTCare or @TalkTalk should imagibe they will welcome her custom.

  • keane016 Wes Poole (@keane016) reported

    With out fail when transferring to new BT contract , @bt_uk overcharge you ever month. 2 months in and have been over charged over 100.00 already. Worst customer service ever

  • tweetymike Mike Stead (@tweetymike) reported

    So turns out @bt_uk can take an extra £25 from you for a service they aren’t delivering for FOUR YEARS, and not have to pay it back. Having been a customer for 15yrs, circa £13k spent, this is now a moral call on CEO @MarcAllera - do we get a £1k refund to remain a BT customer?

  • Quidlist1 John Friend (@Quidlist1) reported

    @bt_uk That’s correct it can’t be placed, now we have to call again to cancel on the 19th when by sport ends to cancel our broadband altogether, I’m just making sure it’s within our 14 day period as it seems bt are making excuses to get us past day 14

  • noomie82 noomie (@noomie82) reported

    @bt_uk It’s saying no known issues but it’s not the first time this has happened. We’ve had engineers out 3/4 times in the past for the same thing but it never seems to be resolved.

  • tweetymike Mike Stead (@tweetymike) reported

    @bt_uk It was escalated to CEO’s office. An Executive Complaints Team person was appointed. He challenged the lack of service and excess charges, and it went to the Ombudsman. The case manager agreed 100% that I’d been overcharged, but under the regulations he couldn’t order a refund.

  • WellyWilk ⚒ Helen Wilkins ⚒ 〓〓 (@WellyWilk) reported

    @Janet9998 @btsport We had problems switching on too. Got a NOW tv stick and it just froze for several minutes. Almost like it was doing a software update. Very poor timing.