BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 02/13/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Caterham, Croydon, Orpington, Wandsworth, Bromley, Romford, Islington, Ashtead, Dartford, Camden Town, Newham and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kingbettymay betty 🎬 take 24 (@kingbettymay) reported

    @bt_uk Hub went down earlier today, pink light came on, no broadband, there was a problem in the area and it was fixed. But now it is happened again and our hub is flashing pink! Is there another problem?

  • MrWayneThompson Wayne Thompson (@MrWayneThompson) reported

    @bt_uk Not what I was told today nor on the letter. Also y do BT have no record of actually sending the letter. Nothing adds up other than money going early. Plus that is 4 days prior not 3. No confusion. The man told me it was an error & apologised but that don't help my 75 yr old mom.

  • clanhudson harry hudson (@clanhudson) reported

    @bt_uk I get this with BT. Phones keep getting thrown out and having to re enter password. Signal test says good with BT but some independent tests show different. I’m out of contract now so looking around to change.

  • FlynnTheRed Ramattack (@FlynnTheRed) reported

    @bt_uk This is such bullsh*t, £100 back for 18 months of crap broadband! Such a patronising advert!

  • JamesFenton14 James Fenton (@JamesFenton14) reported

    @bt_uk having problems with alibi channel

  • AndrewD1553 Andrew Douglas (@AndrewD1553) reported

    @bt_uk If I move house - inside contract - but you can’t offer the same speed at my new address, do I continue to pay the old (higher) price, or will you be able to move down to the fastest available at new address (at the lower price)?

  • chefpwaring Phil Waring🔪 (@chefpwaring) reported

    Well missed all the match because @bt_uk vision is just awful. TV box just crashes all the time.

  • HelenMaryPike 🎶 #WelcomeToTheBrexit , we got fun and games! 🎶 (@HelenMaryPike) reported

    @bt_uk The issue is that BT doesn't think we great unwashed in the countryside are worthy of proper service, even though we pay for it. It's been an issue for a decade and there's never been any improvement. NG32 is my postcode.

  • stevievk69 SteveVK🏆🏆🏆🏆🏆🏆 (@stevievk69) reported

    @bt_uk Absolutely no idea, I have been misinformed so many times it is a joke, oh and we have no Internet now, it is orange, the service has been nothing more than disgraceful

  • aebarbour -on a beach- (@aebarbour) reported

    @bt_uk @bt_uk Having looked into this in more detail it seems that the mobile provider I currently use is not relevant, as this solution is a standalone BT Broadband / EE Mobile offering. Is my understanding correct? A response would be appreciated.