BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 01/13/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Greenford, Croydon, Southwark, Romford, Orpington, Hounslow, Hackney, City of London, Wallington, Islington, Brentford, Hammersmith and Paddington.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Wi-fi
United KingdomGreenford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielM16334247 Daniel Mcloughlin (@DanielM16334247) reported

    @bt_uk broadband went down about 2 hours ago. After texting the number It now tells me it won't be expected to be fixed till the 10th. Meaning no Internet access for 2 days. My partner works from home and I rely on the Internet for work too.

  • twolochs Alex Gray (@twolochs) reported

    @bt_uk Last night we lost power during a storm. People converted (with no option) to IP phones in this area were unable to make calls during the power cut. How will BT ensure their safety and ability to make emergency calls during power cuts as the traditional phone system does?

  • twolochs Alex Gray (@twolochs) reported

    @bt_uk So people will have to pay £85 or more for a UPS just to get one hour back up service compared with the days of backup provided by the exchange on the old system. Our power cuts often last for many hours after such a unit would be exhausted.

  • nathjnzy nath (@nathjnzy) reported

    @Burton15Marcus @ab1d03 @bt_uk I’ve had sky before but never streamed using it, only got bt so I could watch sports

  • ereuben Elliot Reuben (@ereuben) reported

    @bt_uk Have also swapped out various ethernet cables and sockets to see if that was the problem but it's not that either...

  • stuartmacnab Stuart Macnab (@stuartmacnab) reported

    @bt_uk some clarification required if possible? Cancelled my service with you but got an auto-generated email that I now have a new 12 month broadband contract starting yesterday. Can I DM to discuss further?

  • DMECW David McCormick (@DMECW) reported

    It’s still bizarre and confusing how a @virginmedia representative said that there was a high chance they would be available in my area in 6 months…..and it’s been 7 YEARS!!!!. Would have been a loyal customer since 2007 if they were here. Well at leadt there’s @bt_uk

  • naylor_adam Ads (@naylor_adam) reported

    @bt_uk I have to say, spoke to someone yesterday, he chased openreach, explained incorrect order had been placed and that was with a team to fix. Said likely to be Monday to be fixed but was sorted this morning. Great work.

  • LunchboxLogicYT LunchboxLogic (@LunchboxLogicYT) reported

    @LatenMorris1 @nathjnzy @bt_uk Virgin Media are just as bad, let’s face it, they’re all ******* companies who just care about grabbing money off people who know almost nothing/little about the internet, always Sundays and most Mondays we have problems

  • AJSC1991 Aaron Campbell (@AJSC1991) reported

    @bt_uk hi. Your test system must be lying. My internet drops every 5 mins or so. Unusable and I need it for work. I've done the systems so much I know them off by heart. Please fix my issue 😡