BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 11/24/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, Hammersmith, City of Westminster, Croydon, Poplar, Hounslow, Brentford, Southwark, Hackney, Newham, Ealing, Paddington, Ilford and Muswell Hill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • garytyoung Gary Young (@garytyoung) reported

    @bt_uk Getting internet in the first place would be the biggest help. Two and a half weeks installation at best and no chance of asking to fill any cancellations. Especially needed now when needing to work from home #letdown

  • Nichol_5 Michael Nichol (@Nichol_5) reported

    @Justsum32062003 @btsport @bt_uk Is this not sinking in because you’re a Bot 🤖 or because, according to your Twitter, you’re only a month old. I get that bills are produced in advance... But I’ve been issued a 10 day bill from 22/02/21 to 02/03/21 with the service being cut off on 22/02/21. No bt sport!

  • scammell1988 Rob Scammell (@scammell1988) reported

    @bt_uk Can you tell me if I can cancel my contract with @bt_uk if their service continues to be temperamental.

  • TH_Muso TH (@TH_Muso) reported

    @bt_uk Should have trusted my gut instinct before signing up to a 24 month contract with you... Service you provide is sub-standard, and refusal to provide a resolution... plus then demanding I pay a cancellation fee. @Ofcom is this something that I should contact you about?

  • TH_Muso TH (@TH_Muso) reported

    @bt_uk I have DM’d you. However I am appalled that your current service isn’t working so you try and sell me more expensive products.... that really isn’t how it works.......

  • xXemmie10Xx Emily (@xXemmie10Xx) reported

    @bt_uk for the 3rd time in 2 months we have absolutely shocking service from you for WiFi & Phone line. Why does this keep happening? Paying for services we cannot even use 🙄

  • Nichol_5 Michael Nichol (@Nichol_5) reported

    I’ve now had another letter saying I owe them up until the 2nd of March as that’s when the 30 days run out. Despite @bt_uk cutting off my connection to their programmes 10 days earlier! Absolute scammers! Disgusting customer service to boot. Appalling

  • andydday Andy Day (@andydday) reported

    @bt_uk @WeAreOpenreach my fibre was supposed to be installed in 19th Oct. Just had a call to say 'I'm sorry, but we have no news'. Bizarre. Now you've sent a txt telling me you are going to call to see 'if there is anything you can help with'. Yes. what about installing my bband?

  • Saranvan4 Saranvan (@Saranvan4) reported

    @bt_uk any word on sorting out our internet? You cancelled the engineer and then altered the order to say their visit was completed, but thankfully we have evidence. Probably some of the worst service we've ever had within the last week.

  • TH_Muso TH (@TH_Muso) reported

    @bt_uk Not sure upselling is a great way to try and rectify an issue either... loyalty department tried twice!