BT (British Telecom) Outage Report in Norwood, Greater London, England

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Norwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, Hammersmith, London, Brentford, City of London, Romford, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, and Hounslow.

City	Problem Type	Report Time
Southwark	Internet	21 minutes ago
Croydon	Wi-fi	7 hours ago
Hammersmith	Wi-fi	10 hours ago
London	Wi-fi	13 hours ago
London	Internet	14 hours ago
London	Total Blackout	16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 14 seconds ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Richard Foster (@richardfoster1) reported 2 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

• 
  Ororo Munroe (@justcryhavoc) reported 9 minutes ago from London, England

  @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

• 
  Dan White (@whitedan2001) reported 14 minutes ago from London, England

  Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

• 
  Allen_lovemymind (@EpsomMental) reported 19 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 22 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  GurunG PankaJ (@Godavarian193) reported 22 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 23 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  Allen_lovemymind (@EpsomMental) reported 28 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  john durant (@johndurant63) reported 29 minutes ago from Islington, England

  @bt_uk waited five hours for a engineer No communication Anotherost customer

• 
  jrachw (@am_on_the_fence) reported 30 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 32 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  john durant (@johndurant63) reported 33 minutes ago from Islington, England

  @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

• 
  Susan Pym (@susan_pym) reported 35 minutes ago from Brentford, England

  To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

• 
  Allen_lovemymind (@EpsomMental) reported 36 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  KP 🇺🇸 (@kylepont) reported 47 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  Daniel Shade (@shade306) reported 47 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Jeannie Di Bon (@jdibon) reported 51 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 52 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Lonely-planet-girl (@excellenceinLDN) reported 58 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Meneghello (@tripodmatt) reported 6 minutes ago

  @btsport Hey, I cancelled my subscription with you guys but I've been charged again. Can you put me on to someone that can help please?

• 
  McSauce 👹 (@Jamesbrooks09) reported 8 minutes ago

  @bt_uk Kelly please go to bed. This isn’t even my complaint.

• 
  David Standard (@DaveStandard) reported 9 minutes ago

  @paulontoast @bt_uk Not now Paul - I’ve changed a host of things around, changed Hub, switches and had a new modem fitted so o can’t tell you what solved it but it’s solved. I have to say, the BT fault service was excellent.

• 
  saz (@smorris07) reported 11 minutes ago

  @bt_uk Just says it is normally fixed within 24 hours, I can't be without Internet for that long, I know it doesn't sound long but it is going to cause significant issues for me due to the systems I have to access to be able to do my job

• 
  Fields of Anfield Rd (@SportsAddict8) reported 11 minutes ago

  @bt_uk As a BT customer what complete and utter bollocks

• 
  AGF (@agf412) reported 13 minutes ago

  @DaviesAndrew @talkRADIO @mrmarkdolan Just look at the adverts on BTSport they're ridiculous. If I didn't need to subscribe to watch MotoGP I would cancel

• 
  saz (@smorris07) reported 17 minutes ago

  @bt_uk I now have no Internet router is solid orange, you service status says no issues in my area and then a do a full check and it says down for maintainance, I have work tomorrow from home and need my Internet!!!

• 
  Nicoleta Trasca (@nicoleta_trasca) reported 19 minutes ago

  @bt_uk a whole month of problems! After 3 engineers, 20h on the phone and being deceived to upgrade to Halo I have had internet for a week! Now the connection drops every single day! How is this possible? To say I am frustrated is an understatement. Why can’t you just fix it??

• 
  Siân (@DidTubsDoRight) reported 22 minutes ago

  @bt_uk Hi Karen, sorry for the delayed reply. We had a home tech expert sent out to us by BT today. He said BT is a total bunch of liars too and that no one in customer service cares. He was fab. Now have a number to call to talk to someone about being wrongly sold the full hub package.

• 
  steve's Nuts (@Stevesnuts) reported 31 minutes ago

  @bt_uk No no I can’t we are utterly sick of it an engineer left the house yesterday and said it was all fine , last time I had this many problems only gavin Paterson was involved!!! You know him???