BT (British Telecom) Outage Report in Norwood, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Norwood, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, City of Westminster, Romford, Southwark, Hackney, Newham, Wembley, Hounslow, City of London, Poplar, Harringay, Islington, Greenford and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Romford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Haddow
(@scottahaddow) reported
@bt_uk You only look after new customers and don’t give a **** about existing ones. I’ll be leaving when my contact is up
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Jeannie pie
(@jeannie_pie) reported
@bt_uk As BT customer I tried to get the free BT Protect sw (Norton 360), had probs. Who in BT can help? Sending BT a private message, pls reply urgently.
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Tozérrrr
(@Tozerrrr) reported
@bt_uk @lyndyloobyloo Turn on WiFi calling if your phone supports it. No need for signal booster.
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Gillian
(@Gillyhbean) reported
@bt_uk Is there a way of contacting someone directly? I'm caught on a never ending loop of retesting.
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James
(@OctoMossey) reported
@bt_uk Minimum 37 down. Granted there are others using the WiFi but that’s ridiculous
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Tabitha Fraser
(@tabsfraser88) reported
@bt_uk can someone please sort your app out! You are supposed to be able to control the settings to all your devices and yet it never works! Every morning I have to fight with it because it doesn't work correctly.
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Ahnubyss Commissions Open
(@Ahnubyss) reported
Shouts to Ash @bt_uk for the amazing customer service 😤👌🏿
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Akceb Noinnam
(@Becky98911) reported
@bt_uk Hi BT, we have BT fibre which has been down since last night. Had a text message to say there has been a fault detected and since fixed but still isn't working despite resets etc. From what ai understand this is effecting local residents. Any ideas when this will be up?
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Donna Beamish
(@DonnaBeamish) reported
@bt_uk - managed to cancel my order over 3 weeks but you have just sent me text about upgrading my broadband. Please would you double check that I’m not a customer and remove me from your communications list
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6029679/21
(@sarah_a_u) reported
@bt_uk Nope, Open Reach seem to have fixed the problem that affected the whole village.