BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 03/17/2026 21:45

March 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Southwark, Hammersmith, London, Croydon, City of Westminster, Paddington, Wandsworth, City of London, Brentford, Camden Town, Dagenham, Ilford, Harringay and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarringay Wi-fi
United KingdomHackney Internet
United KingdomHackney Phone
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ArtformTheHeart Artform The Heart (@ArtformTheHeart) reported

    @denkmit Interesting that Stoner was finally diagnosed with CFS - a certain BTSport presenter made a big deal of Jonas Folger for not being able to handle the stress (disgusing, disrespectful comments) but full of support for Stoner thinking it was food related.

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @EE It's with EE but @bt control the green cabinets at the end of my street and I've spoken to an engineer working in the box. he said wires dislodge causing issues for all customers. It's time @bt_uk updraded! Pls help thx

  • JhnDwsn John Dawson (@JhnDwsn) reported

    @bt_uk Broadband down in our villages MK43 area - Carlton Harrold etc in BEDS You told us yesterday the problem would be resolved by 4pm. Still down. Buts what's worse is the total lack of information. Why can't you tell us what's going on?

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @bt_uk No ones working from home. As I work in retail. It seems a bit strange to me. We've never had this before, we turned it off and back on again

  • _gmhx_ Georgia (@_gmhx_) reported

    @bt_uk any idea why your wifi is not working for the 500th time this month. They said on the phone if the wifi goes down again we can leave you free of charge and this is the 3rd complaint since saying that lie.

  • rich6013 Mark 🇺🇦 (@rich6013) reported

    Our broadband speed seems to go down as the price goes up? @bt_uk.

  • tommo27uk Tommo (@tommo27uk) reported

    @bt_uk what’s the update on the internet outage in Warrington WA3 area? Nearly 24 hours now

  • bill2929g Bill G (@bill2929g) reported

    @bt_uk BT's REply: "Thank you Bill, I can see that has been looked into & our final decision was sent to you sorry you're right I can't help you with this sorry again"

  • tinamreynolds Tina Reynolds (@tinamreynolds) reported

    @bt_uk Hi Karen. I keep doing this when requested but the social media team aren't ever able to help either to change things or speed things up so I'm not really sure what the purpose of doing so is...

  • rogerkeith1 Roger Keith Walsh 🔶💙 (@rogerkeith1) reported

    @bt_uk Spoke too soon it's so slow upload speed 3.4 I have messaged customer service