BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 02/25/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Wallington, London, Wembley, Barking, Newham, Ilford, Harlesden, Waltham Forest, Hammersmith, Hackney, City of Westminster, Romford, Hounslow and Southwark.

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City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomWallington Total Blackout
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kie50105987 kie (@kie50105987) reported

    @aaronstearman @bt_uk Best way is to email the customer service at bt shop. See on your order status does it say pending processing as well as one allocated?

  • William99338098 William (@William99338098) reported

    @ManUnitedZone_ @btsport What Paul is saying may be right IF Ole's staff including Carrick were responsible for the most important part "The Tactics" and going by last nights performance it would seem the tactics were all down to Ole the team selection and the substitutions appear to be all down to Ole.

  • A_Patel6 Anish (@A_Patel6) reported

    @btshopuk I've got an account and ordernumber, but 2 days later 5 different calls with 5 different people and live chat.. sorry sir you don't have an invoice address so please cancel your order and try again..LOL! I don't enter those details in your system! WtF @BTCare

  • aaronstearman Aaron Stearman (@aaronstearman) reported

    @kie50105987 @bt_uk Emailed them already so who knows when I’ll get a response. Might just cancel. Yeah it says 1 allocated them#n underneath, pending processing. It’s ridiculous!

  • lmillward86 Lauren Millward (Heaton) (@lmillward86) reported

    @adeleandmaddie @BritishTelecom Is this @bt_uk? Really poor!

  • MrOsophy Mr Osophy (@MrOsophy) reported

    @BTSportBoxing @jakepaul @tommytntfury Comments made by John Fury about #JakePaul girlfriend, should never see him work on BTSport again. Disgraceful.

  • DawnMJones1 Dawn Shearing (@DawnMJones1) reported

    @bt_uk I already asked for help and have received NO response, this is so typical of your company, big on words and empty on results

  • Shagan_Gooner Siobhan #wewontakeloans (@Shagan_Gooner) reported

    @bt_uk Oh Emmett! My phoneline is fixed but now my wifi keeps dropping in and out! You fixed one problem and now we have another!!!

  • VictoriaRowl_ Victoria (@VictoriaRowl_) reported

    @bt_uk it’s proving to be very challenging working from home this week, as our Home Hub keeps disconnecting (orange light) every 30 mins. Are there any known issues in the OL5 postcode that may be causing this? Thanks.

  • anfield1564 john martin (@anfield1564) reported

    @BBCSport @bbctms Time to cancel the BBC, as for the Ashes well ill either give it a miss following Silverwoods embarrassing and pathetic squad selection, or maybe watch BTsport , but as they are woke like the BBC, ill give the ashes a miss. Innocent until proven guilty come to mind BBC ???