BT (British Telecom) outages and service status in Norwood, England

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, London, City of London, City of Westminster, Purley, Morden, and Wandsworth.

City	Problem Type	Report Time
Southwark	Total Blackout	44 minutes ago
Croydon	Internet	45 minutes ago
Croydon	Internet	1 hour ago
London	Wi-fi	3 hours ago
London	Phone	8 hours ago
London	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Allen_lovemymind (@EpsomMental) reported 1 minute ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 2 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  Gavin McLelland (@gmac7000) reported 2 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Jane Tippett (@Janietip) reported 8 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Kudret (@Kurdeck) reported 12 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  John Mitchell (@prof_j_mitchell) reported 14 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Cat Fitzmaurice (@cat_la) reported 15 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  Rahel Bailie (@rahelab) reported 17 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  barrie brown (@barriebrown1) reported 20 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Michael Kirkham (@MikeKirkham) reported 23 minutes ago from London, England

  @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

• 
  Mark O'Callaghan (@EventOCallaghan) reported 23 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Robert Montefusco (@bobmontefusco) reported 23 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  C.N. (@livefr33diehard) reported 24 minutes ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  DiscoverWatamu (@DiscoverWatamu) reported 26 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Gary White (@_gary_white_) reported 33 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 34 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  GurunG PankaJ (@Godavarian193) reported 34 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 43 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  James Mariner (@MarinerIndy) reported 48 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 56 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Faye Carter (@FayeLcarter) reported 4 minutes ago

  @bt_uk I've since been booted off the chat, had a text to say a complaint has been raised but no details of what or how, then had another text to say if I don't reply then the complaint will be closed. How do you reply? Every link sends you back to where you started with the messaging

• 
  Doreen Grove (@redpath42) reported 4 minutes ago

  I recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help

• 
  Nikki Anderson (@NikkiOsbor4715) reported 8 minutes ago

  @bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬

• 
  keely (@keely490544) reported 12 minutes ago

  @bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting

• 
  Shama Women's Centre (@shamacentre) reported 12 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 14 minutes ago

  @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

• 
  grace hooper (@messalinahooper) reported 15 minutes ago

  So very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒

• 
  KG40 (@KG40332532) reported 16 minutes ago

  @bt_uk Please fix the problem with your email. x

• 
  Russell (@Russell0123456) reported 16 minutes ago

  @bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.

• 
  emze (@KerZE87) reported 17 minutes ago

  @bt_uk your service in the Deal area has been absolutely appalling the last few days. If my wifi goes down again I’d like money off my next bill if not all of it. Why am I paying £83 a month for a shoddy connection?