BT (British Telecom) Outage Report in Norwood, Greater London, England

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Norwood, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Westminster Abbey, Hammersmith, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, Croydon, Hounslow, Hampstead, Newham, and Muswell Hill.

City	Problem Type	Report Time
London	Wi-fi	1 hour ago
London	Internet	2 hours ago
London	Wi-fi	3 hours ago
Southwark	Internet	11 hours ago
Westminster Abbey	Total Blackout	12 hours ago
Hammersmith	E-mail	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 52 seconds ago from London, England

  @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

• 
  Jack Teh (@JackTeh96) reported 4 minutes ago from Hammersmith, England

  @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

• 
  Kylie Ainslie (@DrKAinslie) reported 12 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Andrew Erskine (@erskineandrew) reported 13 minutes ago from Sevenoaks, England

  For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

• 
  Jack Teh (@JackTeh96) reported 14 minutes ago from Hammersmith, England

  @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

• 
  Glebe Football Club (@glebefootball) reported 18 minutes ago from Bromley, England

  I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

• 
  Jack Teh (@JackTeh96) reported 20 minutes ago from Hammersmith, England

  @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 21 minutes ago from London, England

  @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

• 
  abby handbridge (@abbyhandbridge) reported 24 minutes ago from Islington, England

  @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

• 
  Jack Teh (@JackTeh96) reported 27 minutes ago from Hammersmith, England

  @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 28 minutes ago from London, England

  @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

• 
  abby handbridge (@abbyhandbridge) reported 29 minutes ago from Islington, England

  @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

• 
  Kieran Shew (@shoeburger) reported 32 minutes ago from Merton, England

  @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

• 
  Jack Teh (@JackTeh96) reported 33 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  Jack Teh (@JackTeh96) reported 40 minutes ago from Hammersmith, England

  @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

• 
  Daniel Fellows (@danfellows) reported 40 minutes ago from Camberwell, England

  Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

• 
  Jack Teh (@JackTeh96) reported 44 minutes ago from Hammersmith, England

  @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

• 
  Colin McFarlane (@colinmcfarlane) reported 48 minutes ago from Hackney, England

  @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

• 
  R4T3D_R7 (@R4T3D_R7) reported 52 minutes ago from Poplar, England

  @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

• 
  Ali Abedi (@sahabedi) reported 58 minutes ago from Merton, England

  @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Bate (@MattMustang53) reported 5 minutes ago

  @bt_uk I've done this, the "bot" says there is internet line to the home is working. So what's the issue? I've done all the usual and everything is connected as it always has been for the last 18 months working perfectly.

• 
  Felonistic (@felonistic) reported 7 minutes ago

  @bt_uk any known issues in the cw12 area? Day 2 of no WiFi, just constant orange light and says connected without Internet.

• 
  Anne Graham (@AnnaGra65143872) reported 16 minutes ago

  @bt_uk No but could you explain why you couldn't help when you severed my telephone line and perhaps explain what you have done to resolve the situation? I was told you paid refunds for the loss of service so why have you not done so?

• 
  Tig Campbell-Moore (@tig_cm) reported 17 minutes ago

  It's bad enough paying for @btsport and having to watch adverts but the audio sync issues watching the rugby make you question where all the revenue goes.

• 
  Phxis (@lPhxis) reported 19 minutes ago

  @MattMustang53 @bt_uk Having the same problem only stays connected for around 1-5m then disconnects again.

• 
  Arthur (@4r7hr) reported 20 minutes ago

  @bt_uk Hi, I'm unable to login to my BT account via web or app, saying my email's not recognised when trying to retrieve details.

• 
  Stephanie 🇵🇸 (@whatgumpdid) reported 26 minutes ago

  @Red_Devil1981 @btsport I never thought I'd miss sky.

• 
  Martyn Kelly (@martynkelly) reported 27 minutes ago

  @bt_uk Aled. Please. Look at the tweet for more than a second. I raised the fault already. The issue was your form won't accept an apostrophe. 🍕

• 
  Anthony Field (@anthonyfield87) reported 27 minutes ago

  @bt_uk starting to wish I never upgraded thought might of solved disconnecting issues but no you pay money = shocking internet. Your advisements state no interruptions is rubbish.

• 
  Jocelyn Hayden (@Josshayden) reported 28 minutes ago

  @bt_uk My router is fine but no connection after all the troubleshooting . Is there a problem in RG252QS area?