BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 02/10/2026 16:40

February 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Leatherhead, Poplar, City of Westminster, City of London, Thames Ditton, Epsom, Croydon, Southwark, Hackney, Harrow, Sutton, Islington, Wembley and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLeatherhead Internet
United KingdomLondon Internet
United KingdomPoplar Total Blackout
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Camillas_Books Camilla's Bookshop (@Camillas_Books) reported

    @bt_uk @phi_jan Our home internet has been offline for about a month. We have had several automated messages telling us when it would be repaired. It isn't, and you are still charging for your "service". Any plans to fix it?

  • thomkelly_ Thom Kelly (@thomkelly_) reported

    @OpenreachHelp Wow, @bt_uk @OpenreachHelp you have a full house today - is that any good? The DSO needs to contact Aaron Toor with an update on B94 5JU - so your engineer turned up yesterday with no job details, but had traffic mgt, but no cherry picker - how inept! 13 days and this is crap👎👎

  • Bell98 Bell98 (@Bell98) reported

    @bt_uk We're with Virgin and if we got a BT sim it works with EE who don't work here either. Already tried EE. But thanks with your help.

  • fatbadger442 Mark Nixon (@fatbadger442) reported

    @bt_uk We haven't had any landline for weeks. We've reported the fault three times. We have never had so much as a phonecall from anyone. Landline still not working. Any chance that you could actually do something about this?

  • RachelWaite Rachel Waite (@RachelWaite) reported

    @bt_uk A request please to urgently provide a working phone line and broadband service after 2.5 weeks without both, following Storm Eunice. Households of vulnerable people. No mobile reception. Still cut off. No information or help from BT. Disgraceful

  • SueMARKLEY9 Sue MARKLEY (@SueMARKLEY9) reported

    @bt_uk Got no bt tv tonight. Tried all internal connections tried resetting box still comes up saying no signal. Have internet so can watch I PLAYER so must be aerial or transmitter problem. Who can I call for help please.

  • SueMARKLEY9 Sue MARKLEY (@SueMARKLEY9) reported

    @FreeviewAdvice @bt_uk Thanks Dylan, but have found a broken aerial cable, hence the problem. Being fixed today.

  • bobski2410 Bobby Cott (@bobski2410) reported

    @bt_uk Terribly! Issue appears to have been resolved temporarily, internet was on from Saturday afternoon, TV stopped working Sunday, tried to resolved today and now internet is down again, Eng cannot come out until Wed. Internet needed for my business so pretty stressed and annoyed…

  • trippyvickie Vickie (@trippyvickie) reported

    @bt_uk haven’t had internet since 18.2.22- I work from home and have used all my phone data (have mini hub which doesn’t work as we don’t get EE where we are) was told 4 different fix dates, today being the most recent but no one has been

  • MikeBeeson4 Mike Beeson (@MikeBeeson4) reported

    @walkinglamppost @bt_uk Same problem - there needs to be another way to check the internet connection than landline @bt_uk