BT (British Telecom) Outage Report in Norwood, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Norwood, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Islington, London, Romford, City of London, Wandsworth, Hounslow, Croydon, City of Westminster, Hackney, Hampstead, Bexleyheath, Tadworth, Wembley, Poplar and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Total Blackout | |
| Islington |
Internet | |
| London |
||
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn
(@Lynn30175361) reported
@bt_uk @BarefootComp @NCA_UK Am not happy at all today #BT have terminated our services so no Internet and I work from home and my 2 youngest sons do college online. I have been a customer for a very long time and I am disgusted they can do this rather than wait for the payment a bit longer. Rediculous
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Natasha Marie
(@NatashaMarie48) reported
@bt_uk please help!!! BTP-115c error code when trying to use BT TV what do I do?! Thank you
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𝐌𝐚𝐭𝐭
(@HawkieHawkins96) reported
from
Rushden, England
So @SkySports felt United with the fans over the Super League, died this mean you’ll stop ripping off your customer with extortionate prices? Same goes to @btsport
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🔞 ** si
(@elchapo0101) reported
@skysports @btsport @premierleague You said you needed the fans to help wrestle football back well we did it , now show some appreciation ,you have ripped us all off for far too long. Time for change
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𝚑𝚒
(@JessPilsbury) reported
@bt_uk my internet has dropped out multiple times for hours on end over the last few days, nothing seems to be the problem when searching online but I’m just getting a constant orange flashing light 😬
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jean turner
(@jeanturner1812) reported
@bt_uk we’re still waiting on our new hub that was promised twice over the past 3 weeks. To be lied to once is bad enough, but twice? We’re paying for a service that is practically non-existent.
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Rupert wilson
(@Oxfordite) reported
@bt_uk @ZenInternetHelp @plusnethelp Caller fails to hang up their phone, leaving our telephone engaged. How does this get resolved? Thanks.
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d.
(@coderat_d) reported
@WolfSkullJack @bt_uk Were you guys able to shake down the seller/listing agent to cover (at least some of) those unexpected repair costs? Hopefully you were able to get some financial relief from them. 🤞🏼
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𝓢𝓸𝓷𝓰𝓼𝓽𝓪𝓻
(@ianice92) reported
@bt_uk @xboxuk BT customer here, so is this inclueded and if so how do I access it?
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tom cave
(@cavefender) reported
@bt_uk Thanks Rita but it shows it isn’t available in my area and customer services and openreach have told me they haven’t got any plans to roll out in our area any time soon. Very disappointed 😞