BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 11/16/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Islington, Hammersmith, Croydon, Wandsworth, Kensington, Harringay, Wembley, Southwark, Purley, Hackney, Ilford, Paddington and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomIslington Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • peterrichardbro peter brown (@peterrichardbro) reported

    The New Zealand v England test series starts at 1am UK time. Sadly it is only a two test tour, which is never enough. Surely a three test series should be the minimum. This first test is a day/nighter so a pink ball game. TV #BTSport Radio commentary on #talkSport2 #NZvENG

  • bakechief661 bakechief66 (@bakechief661) reported

    @bt_uk I’ll send you a DM. Some of your case handlers have agreed it’s the worst dealt with case they have seen

  • stevend35022139 Stephen Devlin (@stevend35022139) reported from Ballynacarrigy, Leinster

    @SkySports @btsport @BBCSport when are you going to have a conversation about Chelsea and their continuing poor form? If this was Manchester United all the back pages and headlines would be full! And you know it! 100 mill for both Mudryk and Fernandez and not a word said

  • GlitheroRichLFC Richard Glithero (@GlitheroRichLFC) reported

    @btsport Very very poor from Enzo.

  • Munafshakir Munaf Shakir (@Munafshakir) reported

    @bt_uk it’s unacceptable to increase broadband prices by over 14%. Your broadband service is a lot more expensive than others anyway, and customers should be allowed to switch their broadband service without paying cancellation fees.

  • GeoffreyChauc19 David Keown (@GeoffreyChauc19) reported

    When did poor old Chelsea become a narrative? They've spent like a billion pounds on new players! Boo hoo indeed! @btsport

  • SonOfSandra Scotty (@SonOfSandra) reported

    @primevideosport come on lads! If you want to compete with @SkySports & @btsport for the football you need to sort out your buffering and surly have HD slow and stutter stutter #shocking

  • PeterDutton81 Peter Dutton (@PeterDutton81) reported

    @bt_uk Internet has been down in TN37 for last two days. What's going on? Very difficult to work from home...

  • Adam_Miller1 Adam (@Adam_Miller1) reported

    @bt_uk Having a problem watching on BT Ultimate on Apple TV app… can watch on BT Sport 1, then pop up saying available on Ultimate, but then error code: VC547

  • Scraggmeister Mark Spencer-Scragg (@Scraggmeister) reported

    Hi @bt_uk is there an issue with broadband in the PR8 area? Got the Halo package but the mobile backup isn’t working either. Help?