BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 03/01/2026 09:05

March 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Ilford, Croydon, Hammersmith, Wembley, Romford, City of Westminster, Leyton, Camden Town, Hanwell, Waltham Forest, City of London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • TheBonnieKiwi Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nikki19_84 Nikki lloyd-brown (@Nikki19_84) reported

    @bt_uk absolutely shocking customer service. Endless calls, 2 pointless visits topped by being told that no one will call us back about our complaint because “managers don’t work like that” then refused to log complaint unless he could mark it as resolved on the same call!

  • defiaye Brave (@defiaye) reported

    My internet is still flakey but @bt_uk are fixing it now (there's been a number of complex faults & bad luck). I recommend messaging them on social media. They got me in touch with the right people in the company & it seems to be a good & decent social media team running it.

  • vicsinghb Vic Singh - Welcome to the Rebellion 🦋🇬🇧⚒️☬ (@vicsinghb) reported

    @MarcusRashford @GlassHalfFull75 @btsport Problem is, who defines "Hate" e.g. just seen a Tweet that says I must have pronouns in my bio, or I an anti-Trans. Now as a Sikh, my religion has issues with such pronouns - so you could say, either I am directing hate, or that is hate directed at me and my faith.

  • OnlyDads OnlyDads (@OnlyDads) reported

    @bt_uk Same issues but not too bad over the last three days or so. If the "line is very long and will experience errors" you might like to consider not charging me the full amount month on month?

  • LePhantomDennis Den 🇬🇾 🇯🇲 (@LePhantomDennis) reported

    @bt_uk Why will it take until Friday to fix it? I'm working from home and it's a huge problem not having a solid connection.

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834

  • RealCarlCoombes Carl Brian Coombes (@RealCarlCoombes) reported

    @bt_uk nothing but trouble

  • elliew1985 Ellie Lewis (@elliew1985) reported

    @bt_uk twice in as many weeks my whole internet service has been knocked out by your engineers working outside my house. #workfromhomefail

  • LePhantomDennis Den 🇬🇾 🇯🇲 (@LePhantomDennis) reported

    @BT_uk broadband has gone down in my area and they're estimating it won't be fixed until Friday. To their credit they have turned on the mini hub thing but the connection is pure poverty.

  • JamesBerry_4291 James Berry (@JamesBerry_4291) reported

    Also @virginmedia what’s the point in a status checker that says everything’s fine, when your answerphone says there’s a problem? @bt_uk