BT (British Telecom) outages and service status in Norwood, England

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Morden, Purley, City of London, London, Southwark, Wandsworth, Beckenham, Carshalton, Croydon, and City of Westminster.

City	Problem Type	Report Time
Morden	E-mail	2 hours ago
Purley	Internet	2 hours ago
City of London	E-mail	2 hours ago
London	E-mail	2 hours ago
Southwark	E-mail	2 hours ago
Wandsworth	E-mail	2 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Mark O'Callaghan (@EventOCallaghan) reported 1 minute ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 3 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  John Mitchell (@prof_j_mitchell) reported 5 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  Lanny (@_LannyWalker) reported 9 minutes ago from London, England

  Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

• 
  Jessica Andrews (@Jess_L_Andrews) reported 12 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Ingrid Marsh (@IngridMarsh_) reported 13 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Dan White (@whitedan2001) reported 17 minutes ago from London, England

  Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

• 
  John Mitchell (@prof_j_mitchell) reported 19 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  DiscoverWatamu (@DiscoverWatamu) reported 19 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Ororo Munroe (@justcryhavoc) reported 21 minutes ago from London, England

  @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 26 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

• 
  Elliott Rawstron (@Elliottrawstron) reported 26 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  Andrew Raffan (@AndRaffan) reported 30 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Kate Morris (@kateMorris102) reported 31 minutes ago from London, England

  @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

• 
  Will Ashley (@willjashley) reported 34 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  Gayle (@GByford75) reported 39 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Milly Kenny-Ryder (@millykr) reported 48 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Alan Vincent (@Huskymannia) reported 54 minutes ago from London, England

  @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 57 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 59 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grace hooper (@messalinahooper) reported 7 minutes ago

  So very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒

• 
  Emma Neal (@EmmaJaneNeal) reported 9 minutes ago

  @bt_uk for 6 days my 86 yr old mum has no landline/internet My brother has tried to resolve this with a BT engineer visit spending hrs on the phone. My mum relies on connection as she uses an emergency medical necklace. This needs to be escalated without delay. Appalling service.

• 
  Doreen Grove (@redpath42) reported 10 minutes ago

  I recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help

• 
  Tim Ashcroft (@TimAshcroft) reported 10 minutes ago

  @bt_uk Hi. How do I cancel my TNT sports addon? Can't find the option anywhere. Please don't tell me I have to phone...

• 
  read steel ball run (@booker213) reported 11 minutes ago

  @bt_uk The website I mentioned in the first post that doesn't let me view or report anything without a login?

• 
  Grub Street Publishing (@grub_street) reported 11 minutes ago

  @bt_uk We've already raised a complaint. But nothing has happened and your billing department hasn't done a thing. Your incompetence is breathtaking. Glad we've moved elsewhere. Just get our bill cancelled or next step Ofcom

• 
  Emma (@88ejackson88) reported 15 minutes ago

  @bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?

• 
  Gracie-Lou (@gracie_smart) reported 25 minutes ago

  @bt_uk When is #MYBT going to be working again please? It has been down for days!

• 
  Chris Pugh (@chpugh1) reported 25 minutes ago

  @bt_uk I’m having issues logging in to my BT emails, is there a fault

• 
  Sue Prebble (@sayescourt) reported 25 minutes ago

  @bt_uk cannot login to bt ‘unable to validate the info provided’ Same on mobile.