BT (British Telecom) Outage Report in Norwood, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Norwood, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Richmond, London, Hammersmith, City of Westminster, Southwark, Hackney, Islington, City of London, Croydon, Harringay, Wembley, Ilford, Romford, Leyton and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Wi-fi | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Grumpy Mum
(@AlisonSinderson) reported
@KatieMorley_ @bt_uk have left my elderly vulnerable parents without broadband by trying to sell super fast fibre on a house move. Delayed connection of service they actually want & lots of tech jargon on why need new contract offering 1-4 mbps. Still not done - can you help?
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Harry
(@Leeashman007) reported
@bt_uk Customer service keep telling me there is no point escalating as it won’t do any good. Do #bt really think this is acceptable
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sherriff
(@sherr1ff) reported
@bt_uk Never would I go with @bt_uk again swapped from virgin and worse thing I done, everything was poor
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Conni Bug
(@BugConni) reported
@bt_uk My wifi has gone down in the Norwich area. We have no broadband connection
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Mark
(@NorthernJam) reported
Sick to death of @bt_uk poor service, been in the house since Aug bank holiday numerous calls and still not sorted, 1 engineer came and the speed was slower b4 he left than what it was when he came. Another engineer coming now. Absolute joke #joke #poorservice #3rdworldcompany
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Matt T
(@mrchinchin25) reported
@bt_uk Hi, I'm trying to find out what happens next with my order (VOL013-540542666685) - I called the fibre team last night but couldn't stay on the line on-hold once I was transferred. Can you help? Just trying to find out what happens next, and when?
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Emma ~ Editor ~ Creating Perfection #SaveTheArts
(@emmamitchellfpr) reported
@bt_uk @OpenreachHelp @SkyHelpTeam Who the flip can help?! So many people in my area being affected by shoddy Internet providers and no one can get answers or help!!!!
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Hedgehog Gardens
(@gardensinfo) reported
@btbusinesscare we have a fibre business contract that states faults will be fixed within 2 working days - we're currently on day 14 without! Small businesses need help not excuses #btbusinessdoesntcare
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Bridget Cameron
(@bridgetcam7) reported
@bt_uk Ridiculous service. Trying to charge me for notice I gave you in October, that I was moving overseas on 3 November; and now you are trying to charge me for a place I haven’t lived in for 2 years! Get your **** together
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Emma ~ Editor ~ Creating Perfection #SaveTheArts
(@emmamitchellfpr) reported
@bt_uk Down AGAIN! ARGH!!!!!!!!!!!!!!!!!!!!!!!!!!!