BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 02/17/2026 07:00

February 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Croydon, City of Westminster, Poplar, Islington, Tower Hamlets, Hampstead, Southwark, Thornton Heath, Hounslow, Hackney, Romford, Orpington and Banstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EmArSee1 Michael Cawdry (@EmArSee1) reported

    @bt_uk I've tested also on wired connection. Quite clearly shows the issue as speeds from your network reaching my hub is the issue. Not connection speeds to my devices

  • TypicalJackie_ Jackie Balchin (@TypicalJackie_) reported

    @bt_uk @bt_uk I sent my old kit back and can see it was delivered to you on the 5th but had a text from you on Friday saying you don' t have it. Can you help?

  • Tobermoree Toby White (@Tobermoree) reported

    Take aways from this #AUSvENG test. @btsport forces England fans to listen to constant aussie commentary, which is annoying. @root66 focusing on bowler length when England batting is the real issue. @englandcricket need to work on fielding and finding someone who can open.

  • HighTsimikas Zoraiz (@HighTsimikas) reported

    Decided to cancel @SkySports and @btsport after today. Firstly I’m sick of Edouard Mendy constantly being called Benjamin Mendy and secondly I’m done with the @premierleague refereeing, earning television rights money from my monthly subscription in return for that. **** off.

  • AIFaulkner930 Andrea Faulkner (@AIFaulkner930) reported

    @bt_uk how is it acceptable leaving old people without phonelines, welfare team checked line remotely and said it’s all good, we went through this Thursday and the call out yesterday never happened and now they can’t send someone til Tuesday… not happy!

  • 1967Mjoz mjoz (@1967Mjoz) reported

    @bt_uk why can’t by. Deliver a good signal very poor service as an engineer who I took a day off for never even turned up disappointed isn’t a strong enough word

  • joe_brandon841 Joe Brandon 84 (@joe_brandon841) reported

    @bt_uk Indeed it is. @SkyUK told me that the reason I was having problems downloading my favourite crime drama ( the Sopranos) was due to compatibility problems with BT. I don't have problems with @primevideouk.

  • wilddelorean mike wild (@wilddelorean) reported

    Phone line down so no internet, reported 27th Nov, now 19th Dec still not fixed despite 2 engineers coming out, cable has come down on the road not rocket science, no updates since 3rd Dec, were in Leeds not a remote island, this is beyond a joke @BTGroup @bt_uk @btcomplaints

  • LDdex LDdex (@LDdex) reported

    @bt_uk no faults listed, but when I do check on my broadband it says there may be a fault and it runs tests and turns of my hub but when it powers up, I have to start the problem solving from the start.

  • davetheblue690 Davetheblue69.5 (@davetheblue690) reported

    @IanDarke You really despise City don’t you fella, can’t wait to cancel @btsport later…