BT (British Telecom) Outage Report in Norwood, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Norwood, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hounslow, Hackney, Fulham, Croydon, City of Westminster, Southwark, Wembley, Ilford, Brentford, Islington, Bromley, Harrow and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hounslow |
Wi-fi | |
| Hackney |
Internet | |
| London |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
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Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gill. ⚓️
(@gilldoes) reported
@virginmedia CSA I spoke to could not care less. Never heard anyone sound so bored on the phone from the minute he answered. Wonder if @bt_uk are a bit more enthusiastic about customer care?
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Rain
(@Rania06396702) reported
@bt_uk I need someone to actually look into my query. This is the third time I’m contacting BT regarding this. First by Live Chat then by calling and both times non of the agents were helpful. I just want someone to help me with my query so I can get my money back!
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Crashed
(@Crashedfiesta) reported
@bt_uk I am NOT a happy customer. 3rd Dec received FTTH b/band and digital voice. Landline would not receive calls. Since then been without working landline. Multiple calls later, a number porting problem. Now notified expect digital voice to start 14th JAN!!! UNACCEPTABLE.
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Reidy
(@benreid10) reported
@bt_uk We have 3 flats awaiting installation. The new engineer had 6 jobs to complete before coming to us. Our appointment was 8 until 1pm. So he was never going to get to us. My fiancé was on the phone all day trying to reschedule. Disappointed in lack of communication from enginneer
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Mr Green
(@timbhoy1) reported
@bt_uk Hi Bt Social Media, someone from your team just called me and asked if I wanted put through to the cancellation team as they could put me through. Unfortunately the reliability of the cancellation team seems to be as bad as your broadband Wi-fi they hung up after taking the call
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Ian LeBruce
(@LeBruce) reported
@bt_uk I already left BT and I’m never coming back.
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sabs
(@SabszSoundsz) reported
@bt_uk of an ***. My brother and mum were witness to the whole conversation because it was on loudspeaker. He wouldn’t email his manager because I wouldn’t tell him what my complaint about him was about. Even when I told him he was still asking for a reason and not accepting it.
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Int. Fishermen
(@Int_Fishermen) reported
BT the service you provide is shocking, 10 call outs since Oct 2020. Still unable to stream TV without the Broadband dropping. However you are still charging me 75.00 a month. @bt_uk @OpenreachHelp
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Sam
(@samsimkin2) reported
@bt_uk . Promised to have my WiFi sorted today... let down yet again by BT, won’t let me upgrade my phone data either, stuck with no WiFi and very limited data. Not what you need during stay at home!
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cb
(@CBAFC1903) reported
@bt_uk had engineer out today to fit fibre to premises but can't get cable fully through conduit and said they need to lift part of driveway dig down, clear blockage to get cable through. Does driveway not get affected? What is timeframes? all this from a sales upgrade call 🙈