BT (British Telecom) Outage Report in Norwood, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Norwood, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, City of Westminster, Purley, Hackney, London, Croydon, Poplar, City of London, Harringay, Paddington, Wembley, Greater London, Hammersmith, Hounslow and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| City of Westminster |
Internet | |
| Purley |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Calvin
(@Calvin38152977) reported
@bt_uk @bt_uk any chance of getting a Manager to ring me? Or is this too much to ask? Shocking service on all parts. I rang up this morning and got given over the phone someone elses details. I would happily post the data if needed but don't want that person to see i have it
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Chris Howells
(@ChrisHowells_1) reported
@bt_uk How is it acceptable that you cancel my BT internet with no warning, claiming another provider instructed you to do so and now you won't simply reinstate my Internet. Saying I need to take out another 24 month contract? Complete con artists.
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Coopsie
(@coopsieyid) reported
@lighty64 @bt_uk Phoning at that time is unsociable (in my opinion) but are you a BT customer? Hopefully you can get this stopped by the person who responded (from BT) to your response to my tweet.
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Manna Anam
(@Manna_Anam) reported
Event #bt_uk cannot reach you anymore to resolve issues. Please think about your QoS and what you do before answering your customers' query. If you want to have a crash course on how to serve customers, go and speak to #thameswater perhaps? I am sure it's free.
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snowdoniamountainhostel
(@snowdoniamount1) reported
@btbusinesscare So what happens when the complaints dept contact you? They patronise you. The problem is that I need to 'educate myself' not that BT needs to account for sending false bills.
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Lindsay Kittens
(@poshbird555) reported
@bt_uk @BritishGasHelp what is the point of having dedicated bereavement teams who don’t actually action your request? And when you ring and email they don’t answer or reply? Or worse when they do answer tell you they can’t help because it’s all done by computer! #bereavement
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CricketMememes
(@CricketMememes) reported
@btsport Just watched the highlights of Barca PSG on YouTube. 5 gambling adverts through down my throat in an 8 minute watch - all free bets and promotions.. No1. Why are you not doing more to support responsible gambling? No2. How much ad revenue do you really need?
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Daniel Clarke
(@DubStepDan88) reported
@bt_uk Can you explain why after 2 weeks I still have no Internet installed in my new flat, have raised two complaints and was supposed to have a call back today but no one called. Absolutely shocking service.
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Richard Evans
(@inglebyblue) reported
@neal_army @bt_uk Same issues. Third visit by engineer today. Sending me another hub. If you aren’t getting your broadband speed you are entitled to compensation.
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alunvaughan
(@alunvaughan) reported
@bt_uk Is there anyone I can report a company claiming to be BT please? I am getting daily scam calls regarding alleged internet problems