BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 01/14/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, Islington, Hounslow, Hackney, Romford, City of London, Southwark, Tower Hamlets, Bromley, City of Westminster, Greenford, Croydon, Orpington and Wallington.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHampstead Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thepeoplesmovie The People's Movies (@thepeoplesmovie) reported

    @TomJBeasley me it's a @bt_uk box, 100% crap

  • Tetbury_Classic Smithy (@Tetbury_Classic) reported

    @btsport What sad rubbish on 'The Football's On.' Some person 'impersonating' Liza Minelli, making 'jokes' about Roy Hodgson. Utter crap. Embarrassing! Execrable! Go into schools and get some opinions from the kids will you? They'd be funnier. Better informed too, I bet. 🙄

  • PearlFion FfionPearl (@PearlFion) reported

    Hi debt advisers. Has anyone had any luck getting a sensible payment arrangement out of @bt_uk for an ongoing bill when the client is vulnerable & desperately needs the service? I'm struggling...

  • kittycashew_ KittyCash3w on MFC💚 (@kittycashew_) reported

    I regret getting @bt_uk WiFi when I moved into this house. It never works and customer service said they can only guarantee WiFi at all times if I upgraded to a different box (more £££)???? Like wha?? I was guaranteed WiFi with the box I got now what's going on 😭

  • heatnorfolk Norfolk Woodburners (@heatnorfolk) reported

    @annam888 @bt_uk For a communications company they lack that essential customer service tool...COMMUNICATING!

  • dalmaine D'Almaine (@dalmaine) reported

    Waiting to see if @bt_uk can help - - I’ve had no service and no info since Monday 7th - otherwise who can recommend a broadband service that’s #reliable?

  • NickyKells1 Kicky Nells (@NickyKells1) reported

    @bt_uk we have now been waiting over 2 weeks for hub and discs to be delivered even after numerous phone calls....very disappointed with your service....can you advise us who to call? We have spoken to customer care about this issue and they have resubmitted orders twice!!!!

  • dalmaine D'Almaine (@dalmaine) reported

    @bt_uk @openreach I have had no service since Monday 7th. I have had no updates. @bt_uk said they’d call and check - but they lied as no actions were logged. #badservice #yourefired

  • richharper88 Richard Harper (@richharper88) reported

    @bt_uk my 77yo mum and dad have been without a phone line for 3 months. My mum is involved in many charities and community groups. Cant receive calls due to your incompetence at sorting out the issue. Now been without broadband for a month and promised calls but nobody calls.

  • gmd_bear Gail Miller (@gmd_bear) reported

    Can anyone recommend a decent company for my mum to get a landline, broadband and TV? @bt_uk are an absolute disgrace. She moved house early Dec then due to mistakes made by BT didn't get connected until mid Jan. BT have now cancelled her service without any warning or reason.