BT (British Telecom) Outage Report in Norwood, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Norwood, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Waltham Forest, Ilford, Croydon, Hampstead, City of Westminster, Poplar, Hounslow, Brentford, Southwark, Hackney, Newham, Ealing and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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tictactoe
(@noughtsncrossez) reported
@bt_uk why are you giving my cousin sophb66 a hard time? All she wants to know is why she was totally ignored for 4 days whilst other customers were getting your “first class” service? Don’t you think this is totally wrong? Aren’t all your customers important to you?
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tictactoe
(@noughtsncrossez) reported
@bt_uk Eh? My cousin doesn’t have a fault! She has a fault with your customer service ask someone called Steph B. she is the one ignoring sophb66 and she has been ignored for more than 4 days. I am messaging on her behalf because she is so upset. Read her DMs you may then understand
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C1A
(@AirC0489) reported
@bt_uk Hi, my internet was supposed to be activated on Friday (23rd), but it wasn’t, I contacted yourselves yesterday and was told it would be activated by midnight (24th). Today I still have no internet! - I need this resolved today as both myself my partner are WFH. Help!
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Simon Denham
(@si_denham) reported
@BTCare Hi, we had signal issues so retuned all of our channels, we’ve now lost a number of channels? Please help.
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Rob 🏴🇧🇷
(@RWT15) reported
@bt_uk hi, I'm having issues with my new BT TV box again. It only responds to the remote control very randomly, which basically makes it unusable. I have changed the batteries, but it is still the same. Not been impressed with the new box at all.
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Chris Hickman
(@hickman751) reported
@bt_uk After the problems I have had all week from just renewing my contract, long phones calls to @bt_uk & still not sorted, waiting for a call back today to finally get things sorted, mistakes made by there operators on the phone, very poor customer service 😡
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Ruth Western
(@western990) reported
@bt_uk So, my elderly Dad’s landline has been faulty since Friday which means his emergency alarm button is not working either. Reported Friday; told a request to the Priority Care team wld be made and someone would ring me. 24 hrs later - nothing. Left two urgent mssges with...
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Miles
(@Miles49009259) reported
@bt_uk i'm using ethernet and ive still got very poor connection, it seems my latency is extremely high and the downstream sync speed is around 9mbps, quite a poor connection quality
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Freeview Advice
(@FreeviewAdvice) reported
@si_denham @BTCare Have you tried connecting the aerial to the TV and retuing the TV? Does the TV have the same problems?
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Cazij
(@cazij) reported
@bt_uk Internet not working in Headcorn, when will it be fixed ?