BT (British Telecom) outages and service status in Norwood, England

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwood, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, City of London, City of Westminster, Southwark, Wandsworth, Mitcham, Catford, Purley, Thornton Heath, and West Wickham.

City	Problem Type	Report Time
London	Wi-fi	9 hours ago
London	Phone	9 hours ago
London	E-mail	9 hours ago
Croydon	Internet	10 hours ago
London	Wi-fi	11 hours ago
London	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Lonely-planet-girl (@excellenceinLDN) reported 3 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Antonia (@Flaminhaystack) reported 6 minutes ago from London, England

  @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

• 
  Elliott Rawstron (@Elliottrawstron) reported 7 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Dan White (@whitedan2001) reported 18 minutes ago from London, England

  Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

• 
  C.N. (@livefr33diehard) reported 20 minutes ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 26 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 28 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Gayle (@GByford75) reported 28 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  James Mariner (@MarinerIndy) reported 30 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

• 
  Michael Kirkham (@MikeKirkham) reported 30 minutes ago from London, England

  @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 36 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

• 
  Shane Pender (@silverback1809) reported 39 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  Allen_lovemymind (@EpsomMental) reported 43 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Paton (@MarkPaton84) reported 48 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 48 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

• 
  Jessica Andrews (@Jess_L_Andrews) reported 49 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 54 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Elliott Rawstron (@Elliottrawstron) reported 56 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  Foss (@fackjossey) reported 57 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Mark O'Callaghan (@EventOCallaghan) reported 59 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NFTupperware (@TupperwareNFT) reported 43 seconds ago

  @mongrelcelt @bt_uk Don't call them, the slimy bastards will deny anything said on the phone. Raise an official complaint in writing. Send to their executive office for escalation. This is the exact reason I no longer have a bb contract. Had issues with 2 many providers. Now use pp SIM in 5g router

• 
  Alexander Seale (@AlexSeale) reported 1 minute ago

  @bt_uk Internet has been down all day. This is terrible. Please help!

• 
  Justine Clement (@JustClembo) reported 1 minute ago

  @bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?

• 
  gary tordoff (@chinleyman) reported 4 minutes ago

  @bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 9 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  Shoshanah Cohen (@sc2987) reported 9 minutes ago

  @bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).

• 
  lee davenport (@leedvnprt) reported 10 minutes ago

  @bt_uk I can't because the My BT app and online is broken. Just keep ending up on a page that says that you cant access my account and you're working on a fix. It's been like that since around April!

• 
  Dunc (@derbydunk) reported 11 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

• 
  Kelly (@holby_fan) reported 13 minutes ago

  I need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk

• 
  Tom Tolkien (@tomtolkien) reported 14 minutes ago

  @bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.