BT (British Telecom) outages and service status in Norwood, England

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwood, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Croydon, Southwark, City of Westminster, Purley, Morden, Wandsworth, and Westminster Abbey.

City	Problem Type	Report Time
London	Internet	9 hours ago
London	Internet	17 hours ago
London	Wi-fi	1 day ago
London	Internet	1 day ago
City of London	Internet	1 day ago
London	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  barrie brown (@barriebrown1) reported 2 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 7 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 11 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 13 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Rahel Bailie (@rahelab) reported 16 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Lanny (@_LannyWalker) reported 16 minutes ago from London, England

  @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

• 
  steffan Dutch (@SteffanDutch) reported 18 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  David Venters (@VentersGaming) reported 23 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  DiscoverWatamu (@DiscoverWatamu) reported 26 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Ororo Munroe (@justcryhavoc) reported 28 minutes ago from London, England

  @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

• 
  Shermin A Ali (@SherminAaliYoga) reported 32 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Shoulder Doctor (@ShoulderDocUK) reported 39 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 42 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  Jessica Andrews (@Jess_L_Andrews) reported 44 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Jeannie Di Bon (@jdibon) reported 46 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  Lanny (@_LannyWalker) reported 46 minutes ago from London, England

  Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 47 minutes ago from Lambeth, England

  @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

• 
  Nick Atkin (@NicoSCMP) reported 48 minutes ago from London, England

  Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 49 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  kanish official (@kanishofficial) reported 52 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Smith (@Simoncitizen) reported 3 minutes ago

  @Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?

• 
  Sian (@SianElin_PT73) reported 4 minutes ago

  @bt_uk Did you read my message correctly? I do not have signal to call!

• 
  Ian Robson (@GFX2001) reported 5 minutes ago

  @bt_uk I have spent hours on the BT Website and BT Community Support systems trying to find an answer to a simple Digital Voice question? Can you connect two analogue Phones to the Green Socket on the back of the BT Hub using a two into one Phone Socket adapter?

• 
  Dave Tyrrell (@Dajamaky) reported 7 minutes ago

  @bt_uk are absolute *****. After 10 yrs of patchy WiFi we’ve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I won’t hold my breath for a refund as I have long experience of your “customer service”

• 
  Christian Trampenau (@trampenau) reported 8 minutes ago

  @bt_uk any idea when normal service will resume on the mobile EE/BT network in Mundesley Norfolk? the service has been down for over two days

• 
  Remy (@ReMyPoInTeR) reported 8 minutes ago

  @bt_uk wasted half of my morning waiting for a customer service operator to answer their phone!! Why is it so hard to simply talk to someone. #by_uk

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 19 minutes ago

  @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

• 
  jack250213 (@e4290936) reported 20 minutes ago

  @bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!

• 
  Doreen Grove (@redpath42) reported 21 minutes ago

  I recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help

• 
  Jessica (@Jessica67669786) reported 23 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?