BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 02/14/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Hounslow, London, Banstead, Southwark, Caterham, Croydon, Orpington, Wandsworth, Bromley, Romford, Islington, Ashtead, Dartford and Camden Town.

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City Problem Type Report Time
United KingdomHackney E-mail
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHackney Internet
United KingdomBanstead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tomcfc86 Tommy (@Tomcfc86) reported

    So I cancel my @btsport but still get charged the full month price instead of the £8 I owe. Phoned to complain yesterday to be told I won’t receive refund for up to 5 days. Asked to speak to a manager and was told I’d get a call back within 2 hours. 18hours later still no call bk

  • garygodwin gary godwin (@garygodwin) reported

    @bt_uk I've already tried that. It didn't work. Ive logged out and re signed in. I've deleted and reinstalled the app. Still doesn't work

  • colshie69 Colshie (@colshie69) reported

    @bt_uk what's with your lack of support? Online chat you say we are too busy beat it...then I try to call and you expect me to wait for hours!! Don't sell services you cannot be bothered to support. I am still in my cooling off period how do I cancel?

  • CaptainMetal666 Tam Tam (@CaptainMetal666) reported

    @bt_uk No, I haven't. It's also not my phone or software on it etc. as it recently went for repair and was factory reset, and this was also an issue before that.

  • DrBaldo Jason Hughes (@DrBaldo) reported

    @bt_uk Yesterday line went dead (no dial tone), raised fault and it's back. I missed important meetings (no BB) and it was stressful as estimated fix was 3-4 days! I have Halo but no mention of 4G hub from you. Am I meant to have one on standby or do you courier for each fault?

  • Danjknight100 Daniel Knight (@Danjknight100) reported

    @bt_uk Hi. I am trying this through website login on my iPhone.

  • Somecallmesham Paddy (@Somecallmesham) reported

    @bt_uk I've had fibre installed in my home yesterday but it still isnt online yet, the engineer said it would be a hour until its on that was yesterday , any help?

  • x2ProMasterx x 2Pro Master x (@x2ProMasterx) reported

    @bt_uk It's funny seeing that you paid to get this promoted on twitter yet is full of people saying how bad it is what were you expecting

  • RaveofRavendale Mike Rose (@RaveofRavendale) reported

    @SimoRoth @bt_uk I didn't include it here, but they also slapped an extra £150 on the first bill saying it was for "installation costs". When I questioned it they said "there were issues with installing the line so we had to charge you more" and I said "no there wasn't?" and they said "oh ok sry"

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @margesmurf @bt_uk @bt_uk any chance you can get this sorted? Terrible service to be honest