BT (British Telecom) Outage Report in Norwood, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Norwood, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Harrow, Croydon, Hackney, Harringay, Southwark, City of Westminster, Wembley, Ilford, Hounslow, City of London, Wandsworth, Hammersmith, Waltham Forest and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Harrow |
Wi-fi | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ricardo Rodrigues
(@ricardostory) reported
@bt_uk has the worst costumer service of all broadband providers in UK. Just raised a complaint and the person read me the number and immediately after I wrote it said: now I am closing this complaint as you didn't accept my offer. #bullys #HeavenOnEarth is @bt_uk
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Arsenal Ads
(@OldSkool_Gooner) reported
Hearing reports that @jjenas8 has been found and is sat on the @btsport pundits table talking bollocks about football as per usual so he must be ok. His internet connection must be down as he’s been awfully quiet since Thursday. Might be worth calling out an engineer #FoundJenas
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Nicola Henderson
(@NicolaHenders16) reported
@bt_uk extremely frustrating. Moved home a month ago and still no BT or broadband tv. Eng was a no show on Thursday and cant get through to anyone to help me on the phone. 😡
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Thomas Morey
(@Tommogunn) reported
@bt_uk Been on hold for more than 1 hour - can’t use automatic service as no land line. No broadband, trying work from home. Absolute joke.
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Matt Bruce-Smith
(@MattBruceSmith1) reported
@btsportfootball Absolutely shocking defending, first goal conceded because of Stacey and the second goal because of Rico, feeling sorry for the rest of the team as it’s been a good performance just poor defending by AFCB. @btsportfootball @btsport
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sarah lort
(@sarahlort) reported
@bt_uk thoroughly frustrated and disappointed in your service. Let down last minute. We planned our entire house move around you and your promises.
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Philippa Rowe
(@piprowe19) reported
@bt_uk have spent over 2 hours trying to get through to you on your phone lines, managed to get through to chat who told me to ring again - our hub and tv router has not been delivered - and has been the case for 3 days, being charged for a service I can’t use. Not impressed.
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Colin 'GangStalked' Williams
(@SabotagedFool2) reported
@bt_uk I'm not sure if the router still keeps restarting because i've been distracted... but i'll get back in touch if there's any new problems... if i'm able to. Thank you. If only you could help with other (non-tech) issues as swiftly. But you can't.
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Sue Duris
(@SueDuris) reported
@bt_uk Hi Brian. Thanks for checking in. 2nd hub was red. Open reach didn’t show up for their appt. so the answer is no. You could help me by reconfirming my Monday appt. very upset. Almost a week without broadband. Not a good start for #BT.
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Mike Lorne-Wray
(@mike_lornewray) reported
@bt_uk we loose our signal regularly, can't use wifi on any more than one laptop or phone any one time else it slows right down or cuts out. Was advise to by a booster from you no improvement. Need it sorting ASAP can't work.