BT (British Telecom) Outage Report in Norwood, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Norwood, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Paddington, Camden Town, Sevenoaks, City of Westminster, Hampstead, Islington, Romford, City of London, Wandsworth, Hounslow, Croydon, Hackney and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Ramon Guthrie
(@Ramonnavarro) reported
from
East Ham, England
@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Kate Austin
(@kateaustin496) reported
from
Stratford, England
@thebedfordfox @btsport Not a bad cricketer either David.
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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Dave O'Carroll
(@DaveOCarroll) reported
from
Walthamstow, England
@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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Tom Grundy
(@ThomasGrundy3) reported
from
Walthamstow, England
@bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
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The General
(@kaejlaab) reported
from
Islington, England
@BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten Elliott 💙 3.5%
(@KirstenTElliott) reported
@bt_uk Always. It's never reached 100, let alone 150. And it's not all over the house.
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Fiona Cuningham
(@Fificun) reported
@bt_uk my elderly disabled & self-isolating aunt has no internet & phone for 3 wks.Has a payg mob & yesterday was on hold for an hour b4 being cut off. She can’t top up W/o internet.Workmen have said the problem is outside but dug up the road in wrong place. She is desperate!!!
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MagnusMcKay||BLM
(@MagnusMcKay) reported
@bt_uk I'm away from my laptop right now and can't grab my account details. I already did a line test last night except every time I do I get an 'error' because the test disconnects my net. Everything that came back speed test wise from your site just said SLOW.
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Bev Creagh
(@LutonNewsBev) reported
@bt_uk Thanks for the prompt response x we now have an engineer here who is doing the necessary so please cancel the March appointment x
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Javelin Sam
(@javelinsam) reported
@bt_uk Internet has gone down twice in the last 30mins RM112BH what's going on??
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Daria 🇬🇧🇪🇺💙💜
(@DariaHassQT) reported
@bt_uk Continues to be the most incompetent service provider I’ve ever had the misfortune to use. A major service outage meaning no landline til... 25th February!!! Unbelievable.
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Redsoxbrit
(@redsoxbrit64) reported
@bt_uk The problem isn’t you seeing what i have or haven’t got,the problem is the fact that your annual price hike raised my bill from £59 to £75 pm,thats almost a 25% rise in one go
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Andrew Johnston
(@AndrewJohnsto18) reported
@bt_uk I’ve been waiting for BT/Openreach to connect my Full fibre for 4 months. Today they sent another engineer to do work on my house that was done on 14th October, he unsurprisingly said there was nothing he could do and passed the problem on. Don’t use BT if you have a choice!!!
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Tim Carr
(@TimothyDRCarr) reported
@btbusinesscare I’m sent you a DM. Yet again my service has dropped and speeds crippled. Please pass back to the technical escalations team as before please.
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MagnusMcKay||BLM
(@MagnusMcKay) reported
@bt_uk Turns out it was you throttling my net, it calmed down after 10pm. Hardly fair that you're cutting your customers with the slowest internet's speeds in half. I pay £30 for an already substandard service, why are you now crushing my speeds so badly at peak times?