BT (British Telecom) Outage Report in Norwood, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Norwood, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Paddington, London, Ilford, Southwark, Hackney, Ealing, Croydon, Wembley, Hampstead, Tower Hamlets, City of Westminster, Fulham, Islington, Hounslow and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Wi-fi | |
| London |
Internet | |
| Ilford |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Holley
(@Jasonh83) reported
@bt_uk How do I find out if there are connection issues in my area? My hubby has been flashing orange for over an hour
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Tiff Needell
(@tiff_tv) reported
My communication problems are getting worse! @bt_uk can't check a number unless you know who provides that number! Just dial it for me? No, you need to know who provides the number. So how do I do that? Drive 200 miles and knock on the door to ask them ... #progress
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i3Comm
(@i3comm) reported
@MowerOfTheLawn_ @bt_uk Sorry you’re dealing with that mower. That is ridiculous. Hang in there dude!
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Holly
(@Holly12181553) reported
@bt_uk Yes I have I have reopened my case on the 12th October it's now the 28th I am a very unhappy customer!!
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Lindsay 👩🦳
(@lindsheartstayx) reported
@bt_uk According to my app it isn’t. I will DM you my message. November 3 is showing, surely there’s something sooner than that after waiting all week? I know it’s not your fault personally but the Team have really let us down, false promises
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Paul Tunnicliffe
(@tunnybwfc) reported
@bt_uk Hi, service over the last 2 days has been really patchy in and off constantly. Today so far all seems to be back to normal. Thanks.
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Anika | Chapters of May
(@chaptersofmayy) reported
@bt_uk Just got off the phone with an advisor who said it would be up by 3pm and it's still down. Any help? 🙏🏾
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TheRealSockey99
(@TheRealSockey99) reported
@bt_uk do not get bt sport through @Sky the money grabbing c*nts. if im forced to keep your ****** channels you must **** off Steve McManaman. i'm not paying to have this scouse c*nt ruin every game i want to watch.
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Peter Walker
(@Wa1Peter) reported
@tiff_tv @bt_uk There you go, simples! It's like ringing your broadband provider, when it has gone down, to have a pre-recorded message advising that their online site can provide all the answers. Well yes if the broadband was working ffs
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Maurice Kilbride
(@MauriceKilbride) reported
@bt_uk Just to update you - spoke to another BT call handler on the link you sent - kept me holding for the majority of a 55 minute call and couldn't help me. Gave me another number, woman said she would call me back in 5 minutes, that's over an hour ago. Utter joke! @bt_uk