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BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Norwood, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Camden Town, City of London, Croydon, Southwark, Brentford, Romford, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, and Sutton.

CityProblem TypeReport Time
London Wi-fi 8 hours ago
London Internet 10 hours ago
Hammersmith Wi-fi 12 hours ago
Camden Town E-mail 16 hours ago
City of London Phone 17 hours ago
Hammersmith Internet 17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • edwardwoodhouse
    Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • crazyaimz4
    Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • ricmann1977
    Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • scottyboy1973
    Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • LauraHolland
    Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • PaintSewGlueChe
    Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • _Oak01
    Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • Jonny93715061
    Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • LauraHolland
    Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • AdsMatthews
    Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • philswallowpics
    Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • RobLondon
    R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • FrHadan
    Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • willperryTV
    Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • RAAdams96
    RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JuxtoG
    Juxto (@JuxtoG) reported

    @bt_uk When will you make the effort and flipping find out what’s wrong with our internet so we don’t have to sit using 4g because your internet STILL doesn’t work. I’m sick to death with you brushing it under the carpet saying it’s nothing, WE CAN SEE IT’S BROKEN

  • nutmegnige
    Nigel (@nutmegnige) reported

    @btbusinesscare @BTnocare So @btbusinesscare I slightly got my dates wrong. Unsurprising given the frustration I have! But Manashi’s update today is ‘still no update’. You have until 6th Jan before I make a final decision on this appalling level of ‘service’

  • WhoStu
    Stuart Lauchlan (@WhoStu) reported

    @tobiasgavin @BTCare This is @BTCare who once told me - on the record - that broadband is not a utility...and never will be. Certainly won't be under this shower

  • Laura_Isabella4
    Laura Mackie (@Laura_Isabella4) reported

    @bt_uk How can you seriously justify 3 months from order date to installation of broadband when we currently do not have any broadband in our new home? You cancelled our order in error at your end and we are now being punished for it! Sick of being fobbed off by customer services

  • hotwings1986
    Matthew Watkins (@hotwings1986) reported

    @bt_uk customer service has to be up there with the worst around. Most difficult part of moving house has been speaking to them every week for the last 10 weeks. And still not sorted.

  • H_O_R_R_O_R
    Disturbed in Silence (@H_O_R_R_O_R) reported

    @bt_uk No, ive not called. I would assume BT could help (without having to call them). Isnt there a way to check where your masts are located?

  • Jason56191247
    Jason (@Jason56191247) reported

    @btsport fraud on my account and BT Sport cannot even respond after countless attempts to get help. I can see other people’s personal details on my account! Who is in charge @btsport ? Anyone else had this?

  • craig_wilko06
    Craig Wilkinson (@craig_wilko06) reported

    @bt_uk been trying to discuss my final bill on the phone for over an hour. Been passed through to 4 different people and then eventually just got the phone put down on me. Poor customer service

  • Jason56191247
    Jason (@Jason56191247) reported

    @bt_uk I called so many times and was transferred backwards and forwards over a few hours. Each time that person said that they could not help but would transfer me. Same happened with fraud Dept. They said they could not help me and it would need to be customer services. Please help

  • JoshFScott1995
    Josh (@JoshFScott1995) reported

    @bt_uk Hi there. My services were supposed to be connected today, but I'm still waiting after almost 24 hours. I don't understand what the problem is.