BT (British Telecom) outages and service status in Norwood, England

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwood, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Southwark, Croydon, City of London, Westminster Abbey, Mitcham, Lambeth, Lewisham, Wandsworth, Carshalton, Purley, Tower Hamlets, Thornton Heath, and Wallington.

City	Problem Type	Report Time
London	Internet	3 hours ago
London	Internet	15 hours ago
City of Westminster	Phone	2 days ago
London	Phone	2 days ago
London	E-mail	2 days ago
London	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Andy Gaffey (@andy_gaffey) reported 2 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  David Venters (@VentersGaming) reported 4 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  Lonely-planet-girl (@excellenceinLDN) reported 10 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Rob Holley (@robholley) reported 11 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  Sam Luis Verissimo (@SamVerissimo) reported 11 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Aaron (@HouseArrestFM) reported 15 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Joe Tyrrell (@JTyrrell_) reported 23 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 27 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  COLFESeconomics (@COLFESeconomics) reported 34 minutes ago from London, England

  @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 35 minutes ago from Lambeth, England

  @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

• 
  David Venters (@VentersGaming) reported 36 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Jessica Andrews (@Jess_L_Andrews) reported 40 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Robert Montefusco (@bobmontefusco) reported 42 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  John Mitchell (@prof_j_mitchell) reported 42 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  John Mitchell (@prof_j_mitchell) reported 46 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  Cat Fitzmaurice (@cat_la) reported 47 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 48 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

• 
  Jon Edwards (@Jon_Edwards_) reported 49 minutes ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  Ingrid Marsh (@IngridMarsh_) reported 55 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 56 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lesley Rubenstein-Pessok (@QuoSpera) reported 6 minutes ago

  @Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.

• 
  🌗🌍 MrsC 🌎🌓 (@Mairebc) reported 10 minutes ago

  @BTCare @bt_uk @EE tv. I’ve checked all the help questions , I’ve turned off the tv box. No apps are working. Can’t load BBC iplayer etc. So annoying. I don’t want to reboot

• 
  John O'Connor (@thereal_JOC) reported 14 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  rossdenholm (@rossdenholm980) reported 18 minutes ago

  @bt_uk no had problems for about a month now in middle of a online game and the broadband starts flashing orange and kicks me

• 
  MiltonKeynesCAB (@MK_CAB) reported 21 minutes ago

  @btbusinesscare IMP-161473302 - still unresolved despite being opened in first week of December. Escalated in January and still unresolved. We need a resolution , not updates advising us you're still 'working on it'. The impact on our clients isn't acceptable.

• 
  Richard (@iceman500000) reported 24 minutes ago

  @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home

• 
  JARVIS (@grantjarvis666) reported 25 minutes ago

  @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

• 
  Francesca Plimmer (@FranPlimmer) reported 27 minutes ago

  @btbusinesscare 4G box hasn’t worked. What do you suggest we do now ? We are going into another week with no internet. Appalling customer service.

• 
  Donovan Whyte 🇵🇸 (@donutvan) reported 27 minutes ago from Little Hulton, England

  @BTCare why are the sports channels not working? Reset router, reset box, still crap

• 
  Rainbow Highlands (@Rainbow_Int) reported 31 minutes ago

  @btbusinesscare If only that were true. It’s impossible to get help from you. I’ve been trying for over an hour to get help for my business and going around in circles 🤬🤬