BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 04/01/2026 07:40

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Paddington, Southwark, Wembley, City of Westminster, Mitcham, Islington, Sutton, Croydon, Hounslow, Hampstead, Newham, Muswell Hill and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LucyDoughton Lucy Doughton (@LucyDoughton) reported

    @bt_uk @btsport why are your staff so rude and disgusting to people poor service id say

  • OAA050 oaajay (@OAA050) reported

    I aint mad at the speeds but concerned at the level of customer care from @BTCare , i have mobilre plans with them too, anyone suggest alternative providers

  • davidlouiscarp1 David Carpenter (@davidlouiscarp1) reported

    @BTSportBoxing @btsport @bt_uk So I wasn't home for last night's fight card so was going to sit down and watch it. Looked on my BT app on My BT TV and can't find it. But it's on the App. WTF??? Lots of football and dart and other ones. Where is the boxing?

  • suberry Su Berry (@suberry) reported

    @bt_uk cannot believe your service today. Phoned your dept to inform them I have no equipment to return after having new digital service installed 4 days ago to be told contract ceased. I was bereaved 6 weeks ago so this is took over the account. Beside my self with grief really

  • OAA050 oaajay (@OAA050) reported

    @BTCare i Just spoke to Sean from Newcastle, i have had a great service from BT until my speeds dropped to 20MBps, I was guaranteed 100Mbps as a minimum, I am not one to tweet, but when speaking to him i Got told my options were to leave or to sign a new 24month contract

  • GRAllinson Geraldine Allinson (@GRAllinson) reported

    @bt_uk Yes - if you can see our account you will see you keep sending engineers out but they don't change anything - I hope you are going to credit us for at least the last 3 months of bills - we are not getting the service we are paying for.

  • SpikeMari Ann (@SpikeMari) reported

    @bt_uk PLEASE HELP!!!Our school has been without internet since Friday - all planning is stored on the cloud which we can’t access. Phone lines are down too. How long will it take for an engineer to arrive? Staff are stressed. Help!!!

  • altin_shala Altin Shala 📊 🇬🇧 🇦🇱 (@altin_shala) reported

    Hey @bt_uk . My Internet connection is not working, but also your MyBt app doesn't either. Not a happy customer.

  • KJ85 Kerry Clements (@KJ85) reported

    @GordonW88378333 @bt_uk Hopefully you'll get to speak to someone who can do more than open a complaint. That's all I get day 10 with no broadband!

  • Hiro1984UK Michael (@Hiro1984UK) reported

    @bt_uk I'm a customer on your Essentials package. Have received an email saying I can't renew as I've failed the eligibility checks. *nothing* in my circumstances have changed - can you advise urgently please what I need to do?