BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 03/19/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Greater London, City of Westminster, Hammersmith, Camden Town, City of London, Sutton, Croydon, Romford, Preston, Tower Hamlets, Harringay, Southwark and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomGreater London Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andree_frieze Andrée Frieze 💚🌍🐝🌳🔯 (@andree_frieze) reported

    hi @bt_uk I have ward residents in #Ham @lbrut without #broadband. They've been told it won't be restored until 1st May. This is not acceptable - elderly & disabled people living on those streets cannot be left without the internet for nearly 3 weeks. Please speed up this fix.

  • PrickStick13 Alex Mateer (@PrickStick13) reported

    @bt_uk Internets been constantly on the fritz for the past week and today's been the worst! Constantly on and off (I work from home and it's been a nightmare) any chance you're aware of what's causing this and when it will be fixed?

  • pafcargylezone PAFC ARGYLE ZONE (@pafcargylezone) reported

    @bt_uk I’ve just bought a one month pass of BT sport and I’ve gone to login on the mobile app BT TV it’s not letting me login even though I have used the correct email and password

  • IanSpenxe Ian Spence (@IanSpenxe) reported

    @bt_uk how long does it take BT to sort a vulnerable person phone 5 days now without a landline who has dementia and heart problems

  • commercialkid chris philips (@commercialkid) reported

    @btsport Would like to thank Gemma in your tech department in Newcastle. For her help getting my BT Sport HD package back working, after a few days of calls which no one seemed to know what the issue was. Cheers Gemma.

  • FieldsyUK Chris Fields (@FieldsyUK) reported

    @bt_uk @WeAreOpenreach So, we’re now FIFTY days overdue on my fibre upgrade with the only visible change being that you cut my previous FTTC connection off. Can somebody who knows what on earth the problem is please pick up the phone, call me and explain the reasons urgently?

  • XxSoniaAslamxX S o N i A (@XxSoniaAslamxX) reported

    @bt_uk Hiya, my WiFi wasn’t working that well yesterday so I was delivered a mini hub today for emergency use and an engineer was supposed to come tomorrow. (Cont.)

  • gpduffy44 Gerard Duffy (@gpduffy44) reported

    @bt_uk Fun plans .. guessing when digital voice will stop working again and BT will tell me there is no problem ...

  • monkey1959neil Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported

    I have never seen more bias pundits than the Cole’s on @btsportfootball last night , @btsport you really need to get better pundits

  • LUFCLummers Claire Lumley (@LUFCLummers) reported

    @bt_uk what is going on with broadband today, on and bloody off all day!! Doesn’t help us people working from home!