BT (British Telecom)

BT (British Telecom) Outage Report in Norwood, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norwood, Greater London, England 01/26/2026 15:25

January 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwood, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Harrow, City of Westminster, Sutton, Croydon, Wembley, Paddington, Ilford, Southwark, Ealing, Hampstead, Tower Hamlets, Fulham and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • CFCJae_ J (@CFCJae_) reported from Bromley, England

    Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • bill_banksy Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from City of London, England

    @truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)

  • Johnny_Murnane_ Johnny Murnane (@Johnny_Murnane_) reported from Islington, England

    @bt_uk Working now thanks. App on phone, first time customer.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BarneyHandel Barney Handel (@BarneyHandel) reported

    @bt_uk @ewan_m23 I have exactly the same problem as Ewan described with a Samsung tv. Works for a few seconds after reloading then goes out of sync again. All other apps on the tv work

  • BriggySmalls Jon Brigden (@BriggySmalls) reported

    @Mr_Casanowak @btsport I’m having the same problem. Sort it out BT!

  • LindaPatti Linda Pattinson (@LindaPatti) reported

    @bt_uk Switching off the Smart Set up has not resolved the issue. I’ve had to reset the SkyQ network again several times this week. It’s getting beyond a joke now. I really wonder why I’m paying what I am for wireless connection

  • L1nko64 Sean (@L1nko64) reported

    @btsport your stupid website logged me out then locked me out for 20 mins. Why the hell are we paying for a service that barely works man?

  • ewan_m23 Ewan (@ewan_m23) reported

    @bt_uk once again can you please fix your terrible sport app

  • josb52 Jo (@josb52) reported

    (@btsport) can't that motor mouth man city supporter Darren Fletcher give it a rest, the worst BIASED commentator or TV

  • MylesMcGarvey Myles 🍁☘️ (@MylesMcGarvey) reported

    Even though Ireland is separate from Britain and the UK TV football blackout has nothing to do with Ireland. @btsport are choosing not to make #SpeziaMilan available to Irish customers. #SerieA

  • aprincesmimada_ ThePrettyGemini (@aprincesmimada_) reported

    @bt_uk Is BT down or something? I’ve been trying to make a BT ID as well as call to report a failure, but the queue to get assistance is long and it won’t let me make an ID because of some failure in the system.

  • LondonBlue_2 LB✌🏽 (@LondonBlue_2) reported

    @btsport commentary is something else. Literally groaning when a Chelsea attack breaks down. This is embarrassingly biased 🙄

  • Gareth_Can_Draw Gareth Williams (@Gareth_Can_Draw) reported

    @btsport the app on my ps5 won't let me watch live sport. Please fix this issue asap. I pay subscription and I expect it to work on all platforms 😠