BT (British Telecom) Outage Report in Harrow on the Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow on the Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harrow on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (7%)
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TV (1%)
Live Outage Map Near Harrow on the Hill, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Hammersmith, Paddington, Southwark, St Albans, Wembley, Mitcham, Islington, Enfield Town, Barnet, Hounslow, Hampstead, Muswell Hill and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| City of Westminster |
Internet | |
| London |
Phone | |
| City of Westminster |
||
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Harrow on the Hill, England
Latest outage, problems and issue reports in Harrow on the Hill and nearby locations:
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
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theatregirl
(@theatregirl5264) reported
from
Barnet, England
@bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
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Lynn MT
(@Team_M_T) reported
from
Tottenham, England
@bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family
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kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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the spark
(@sparkloaf26) reported
from
Barnet, England
@Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner
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Steve
(@Britinfloridaus) reported
from
Cuffley, England
@bt_uk I would but the number was withheld. I am not a bt customer either.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464
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Sam Ó hAtháirne
(@OhAthairne) reported
from
Islington, England
Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Bill / 葛威
(@BillGlover) reported
from
Camden Town, England
@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Darling
(@LizDarling1) reported
@bt_uk why do you allow work to be done without informing business (& residential) customers so it disrupts them working & causes issue!
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Emma Willcox
(@emmawillcox) reported
@bt_uk THE ISSUE IS NOT MINE! You need to contact @tom_blissy & @courtney_pruce and help them! I’d never be with you based on the poor service you have provided to them! Please sort this for them, to redeem some faith in humanity and CUSTOMER SERVICE!
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Victoria Anne Smith
(@vickyhearnsmith) reported
@bt_uk No Nick I have not been offered any help at all. The only info from you was a generic email saying!something like “oops your repair is going to take a little longer than we said”. Other than that I have had to ring customer services
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Dale Askew
(@djaskew) reported
@tom_blissy @bt_uk @WeAreOpenreach I’ve been following the difficulties you’ve been having with this. Words fail me. Please sort this out without further delays.
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Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin
(@keirong) reported
@bt_uk 2/2 we we’re told was down to internal wiring and ended up being due to corroded wire on the external line. Does around 500 yards of cable equate to a drop of 50% signal/broadband speed? If so why isn’t something done about it or do you expect your customers to suck it up?
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Dave Flower
(@DaveFlower6) reported
@bt_uk yet again your service has been left wanting. We were supposed to have had our broadband connected yesterday as promised by your engineer and Dan on your helpline.......nothing. Any chance of a call from someone to sort. Losing the will to live.
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Lewis James Brown
(@LewisJamesBrown) reported
Why do they put so many adverts for WWE in the middle of @WWEUK matches when UK channels don't have as many ad breaks as American channels? It doesn't show on American TV just the Network! It's like they have to condition us to accept ad breaks in the match. @btsport
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Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin
(@keirong) reported
@bt_uk Be nice to see something done about the speed if I’m honest, we have already spoken about the package and been told we would get a speed boost only to suffer from a very erratic connection. We’ve had issues for years, at one point we had 3mbps due to faulty line that...1/2
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mrs boop
(@mrsboop2) reported
@bt_uk Not one of those links are to downgrade. This is just ridiculous now. I just want the internet and landline but no calls to reduce my bill. If I wanted to upgrade I would have had help by now!!!!
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Sarah Foreman
(@sarah21275) reported
@bt_uk Wow BT that wasn’t the case at all you didn’t read my tweet just call gave a standard response it’s @tom_blissy who can’t work as 7 engineers have been out to fix their line. In view of that I suggest politely you contact Tom not me and get this resolved so he can work!