BT (British Telecom)

BT (British Telecom) Outage Report in Bookham, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bookham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bookham, Surrey, England 03/07/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bookham, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Sutton, Godalming, Crawley, Kingston upon Thames, Thornton Heath, Wallington, Guildford, Coulsdon, Mitcham, Redhill, Woking, Banstead and Ashtead.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Bookham, England

Latest outage, problems and issue reports in Bookham and nearby locations:

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JonesMarkHardi1 Jones Mark Harding (@JonesMarkHardi1) reported

    @bt_uk do you support BLM?

  • Dbendle1988 ⚽️Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dbendle1988) reported

    @bt_uk absolutely shocking customer service

  • PeteUplink Pete Ainsworth (@PeteUplink) reported

    Got a @bt_uk hub and one of the hybrid connect devices. The hybrid connect signal is v. poor, so I don't know if it'll actually be much good. I actually only wanted to get rid of BT sport, but they started giving me the hard sell... I probably should have told them to *******.

  • drmatthewhardy Matthew Hardy (@drmatthewhardy) reported

    Hello @bt_uk I keep getting an automated call from 0845602111 saying it is BT's text message delivery service with a message from Parcelforce and asking me to press option 1 to hear it. Deeply skeptical that this is a genuine call. Can you advise?

  • osbourne_andrew Andrew Chi Osbourne (@osbourne_andrew) reported

    @England @bt_uk That’s exactly right,that’s why I never ever let criticism affect me.

  • ClaireWork2 Claire Work (@ClaireWork2) reported

    @bt_uk Keeps saying 'unstable internet' connection so am now tethered to my phone using my data to ensure people can see and hear me

  • author_hughes Julia Hughes (@author_hughes) reported

    @bt_uk So an absolute lack of service on your part, means his bank account has been raided, and the contract he agreed has doubled in price, without his agreement.

  • author_hughes Julia Hughes (@author_hughes) reported

    @bt_uk BT have created this problem, it's unacceptable that the ball keeps getting chucked back into my son's court. This money was taken from his account without authorisation. You now have all the facts. If you're unable to rectify the problem, this will be referred to the Ombudsman.

  • eUs_brokendrum Eus (@eUs_brokendrum) reported

    Hi @bt_uk, your engineers have now not attended for two consecutive booked appointments. No phone call or contact. I'm now not going to have internet from next week and I need it to work. Please help!!

  • drmatthewhardy Matthew Hardy (@drmatthewhardy) reported

    @bt_uk Thank you, I thought so. The only problem with blocking calls like this is that my BT block list is already full. We get scam calls several times a day and I can't block any more. Why do you limit the number customers can block?