BT (British Telecom)

BT (British Telecom) Outage Report in Biggin Hill, Greater London, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Biggin Hill, Greater London, England 02/05/2025 09:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Orpington, Streatham, Bromley, Southwark, Nine Elms, Lewisham, Fulham, Mitcham, Balham, Sutton, Banstead, Lee and Dartford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewisham Internet
United KingdomLondon Phone
United KingdomCroydon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomOrpington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • v4dwj Dave (@v4dwj) reported

    @bt_uk The open reach website and the bt website ( along with sky, talk talk )show that various fibre products are available for my address, but for some reason I can’t upgrade from the extremely slow copper broadband package I’m on. When will I be able to order fibre?!?

  • HelenMaryPike Neither a Brexitear nor a #COVIDIOT be (@HelenMaryPike) reported

    I fail, yet again, to understand what I pay @BTCare for?

  • leecolbran Lee Colbran 🇬🇧 (@leecolbran) reported

    @bt_uk You really are a clueless organisation. Six days without internet, I cancelled my account two days ago - and now, you want to book an engineer to come and fix the fault. Good luck wasting your own time/money.

  • VinylYesPlease ℙ𝕒𝕦𝕝 🐵🎧🇲🇾🇬🇧 (@VinylYesPlease) reported

    @bt_uk Register the complaint tomorrow please

  • andyeganuk Andy Egan (@andyeganuk) reported

    Escalated and got nowhere . Completely inflexible . Every business is adapting to the new Covid world . @bt_uk computer says ‘No’ 😡🤬 very disappointed. Have a word with @EE , they will teach you about customer service . Oh yes .. same company 🤯

  • TheXentertainer Xenophon Law (@TheXentertainer) reported

    Anyone else having issues with their @bt_uk @YouViewSupport Box? Since the update, my controller doesn't work and have to press a button 100s of times just to change the channel. Utterly ridiculous.

  • Charlotteoleary Charlotte O'Leary (@Charlotteoleary) reported

    @bt_uk She spoke to someone else and eventually got the add-on taken off, but they then put her through the dept who tried to flog her another 24 month contract. It's impossible to cancel an add-on without being bullied into signing up for a contract, which is appalling.

  • dr_zahidnoor Zahid noor (@dr_zahidnoor) reported

    @bt_uk @MoneyTelegraph awaiting transfer of phone line to digital service since 22/4/21. No service since. Contacted customer service on numerous occasions. Very kind and helpful staff but unable to resolve the issue. Without land line for more than a month.

  • EmmaXxx97 Emma Coates (@EmmaXxx97) reported

    @bt_uk Cant wait for this advisor to tell me she can't do anything to help apart from wait until it gets cancelled again and we go right back at the start

  • EmmaXxx97 Em (@EmmaXxx97) reported

    @bt_uk and now BT aren't responding. Great customer service