BT (British Telecom)

BT (British Telecom) Outage Report in Tolworth, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tolworth, Greater London, England 02/23/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tolworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hackney, Hounslow, Croydon, Southwark, Tower Hamlets, Islington, City of Westminster, City of London, Ealing, Guildford, Wandsworth, Coulsdon and Camden Town.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHounslow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woollers Stephen Woolston (@Woollers) reported

    In November I reported to @bt_uk that the solution they promote for backing up your data, BT Cloud, had stopped working. Many, many people are complaining in BT's forums how terrible it is. I have had an open complaint for months now and it still isn't fixed. It's ridiculous.

  • MrKevinPrior2 Mr Kevin Prior 🇺🇦🇬🇧 (@MrKevinPrior2) reported

    @England @bt_uk @BellinghamJude Bellingham should be playing in the Premier League. But having said that Sancho moved from Bundasliga to PL (also) at Man Utd and not done as well as I thought he would. I wonder if Sancho still suffering the hang over from the Euro final.

  • wes_mathew Wesley Mathew (@wes_mathew) reported

    @bt_uk Hi there, I really don’t have the time to wait on hold for hours on end. Surely there is some other way I can indicate to your team that I’d like to cancel my subscription?

  • onlyoneyoungman Only one (@onlyoneyoungman) reported

    @OpenreachHelp @bt_uk CM120QU without broadband since 26th March no explanation as to what’s wrong or when it will be fixed .. people demanding answers online please advise on real problems and progress #broadband #compensation

  • CFC_M20 M1905 (@CFC_M20) reported

    @England @bt_uk @BellinghamJude Not sure I'd say man of the match, but the kid is a baller. Glad Southgate is trying to keep the hype down on him and other young players, even admitted this country puts far too much spotlight and hype for young players too easily

  • geordiechris48 Chris Johnson (@geordiechris48) reported

    @bt_uk Does your mobile service support eSIM?

  • MarcusRedfox90 Marcus (@MarcusRedfox90) reported

    @bt_uk I didn't, after what happened I was too annoyed. I was aware my question was rather confusing and complex but considering you're a telephone and communication company I would think the customer service people would have basic understanding of components and how things work.

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    @BlindMath @bt_uk Or electricity, gas... someone suggested @youfibre, I'd be paying less with their top package and get a eero mesh as part of the deal. I currently pay £58 for no service on the UK's first "unbreakable home wi-fi"!

  • Mdreadedtwit The Dreaded Fox (@Mdreadedtwit) reported

    @bt_uk My broadband isn't working. It has been on orange for hours. West London. I have tried on/off etc. Still same issue! Will be expecting compensation for this unacceptable situation...

  • RufflesMoneyXx x Truff xx (@RufflesMoneyXx) reported

    @MarcAllera @bt_uk No issue with it but what i didn’t like was the fact I only found out i was entitled to a free Advanced Alexa phone online sonewhere. You should simply send them out considering the prices we pay. I got the free phone, but it seems sneaky to conceal everyone’s entitled to one.