BT (British Telecom) Outage Report in Tolworth, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tolworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Tolworth, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Carshalton, Wembley, London, Croydon, City of Westminster, Hackney, Guildford, Southwark, Northolt, Feltham, Islington, Purley, Chertsey, Poplar and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Carshalton |
Internet | |
| Wembley |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Tolworth, England
Latest outage, problems and issue reports in Tolworth and nearby locations:
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cara Summers
(@csummers21) reported
@bt_uk Given the lack of update and still no call attempt made, it seems clear that your managers do not respond to their own staff let alone customers. This is a clear complaint which is not being acted upon
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L J
(@bigbud01uk) reported
@mattPGAbyrne @btsport My thoughts exactly! In respect of a team performance City was poor tonight but stole a result wonder what the fall out will be 🙄
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Adam
(@chocice91) reported
@btsport No one question that **** kerper
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Adam
(@chocice91) reported
@btsport No one question that **** keeper
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G1NGJ
(@kgingerjones) reported
@bt_uk What an absolute debacle @bt_uk overcsn hour on the phone setting up contracts an banking and services ....ONLY TO GET A TEXT the very next day to cancel the contract. REALLY ???? Wholly inept and ill informed ..chat line contradicts call centre snd vice versa ABSOKUTR SHAMBOLIC
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Daniele🇮🇪🇮🇹Donato
(@dandonato23) reported
@btsport you should be disgusted with yourselves. I'm watching Rangers v Napoli and I've never heard such bias **** talk from that **** Ali McCoist gonna have to mute coz these commentators are a load of *****.
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Ryan Butler
(@ryan17butler) reported
@btsport Champions League night and more time spent talking about a potential England World Cup squad! Come on to **** give it a rest!!
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MCFC_SamMJDavies
(@MCFC_Sam320) reported
Robbie Savage is the worst commentator, if that was Ronaldo he would be praising him and calling the goal world class. @btsport needs to get rid of him. @RobbieSavage8 you are terrible at your job!
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Mark Eriksen
(@markeriksen1103) reported
@bt_uk now been a week without the new fibre broadband that was installed. The hub has never worked and after 2 openreach visits in 2 days they cannot get BT(the provider) to sort out the PPP part to connect. Absolute shambles from BT tech support
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Sarcastix The Gall 🇺🇦💙SLAVA UKRAINI
(@FoxResurrected) reported
@bt_uk Ok thanks. Why do I have to ask to be shown this though? Surely good customer care means *you* inform *us*, and save us money where you can? Particularly in the current climate? It’s all a bit ‘don’t ask, don’t tell’…