BT (British Telecom)

BT (British Telecom) Outage Report in Tolworth, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tolworth, Greater London, England 03/31/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tolworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, City of Westminster, Mitcham, Islington, Southwark, Hammersmith, Sutton, Croydon, Dorking, Hounslow, Fulham, Paddington, Wandsworth and Carshalton.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomCity of Westminster Internet
United KingdomMitcham Wi-fi
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • susan_pym Susan Pym (@susan_pym) reported from Brentford, England

    To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyMedia The Somewhat Jovial Media Man (@GrumpyMedia) reported

    @BTCare Pls help! order VOL013-737540711077 was supposed to activate today but no joy. Any update?

  • ScottsTweeets Scott (@ScottsTweeets) reported

    @bt_uk hi can i cancel at the end of my contract please

  • Hasto1 Paul 💙 (@Hasto1) reported

    @bt_uk Laura, apparently the engineers will be back on Wednesday. I am massively disappointed by BT's service levels and will be looking at alternative providers for her once she is up and running again....

  • _calenhad Calenhad (@_calenhad) reported

    @bt_uk Thanks to your Openreach crew in Airdrie and Coatbridge for coming out in horrible weather over Christmas and fixing a nasty problem with our phone cable promptly. Please pass on thanks to the guys who did this!

  • Vinc3Charming Vinc3Charming (@Vinc3Charming) reported

    @btbusinesscare They are so lazy they can't imagine someone walking one house down the street. At any rate this was all openreaches responsibility. To ask the neighbour for permission prior to our first appointment and certainly prior to the 2nd. 3 months and these idiots haven't done a thing.

  • JamesAustin1994 James Austin Irish (@JamesAustin1994) reported

    @Ginaaar7 @bt_uk Hi - I’m having the exact same issue, have you managed to get any help or get it working yet ? Thanks

  • SamWalden97 Sam (@SamWalden97) reported

    @bt_uk Hi, was meant to get a call today 9–11am (got a text this morning to confirm) but never happened

  • oswaldk Mark Latham (@oswaldk) reported

    @bt_uk BT signal has been intermittent since Tuesday. I am pinging the google server 8.8.8.8 for confirmation. Highly unlikely that the google server is down. Ping to router 100% success so far. Occasionally timeout occurs on ping to your network after response time explodes.

  • mishparrott smish (@mishparrott) reported

    @bt_uk can I escape my contract due to your failed guaranteed service level and constant loss of all service?

  • Vinc3Charming Vinc3Charming (@Vinc3Charming) reported

    @btbusinesscare Openreach keys to successfully business. 1. Monopolise. 2. No customer service, that would cost money 3. Just blame the supplier if anything goes wrong, so it's them that get all the complaints and investigations. 4. Don't bother meeting appointments or working. 5. Profit.