BT (British Telecom) outages and service status in Tolworth, England

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tolworth, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Morden, Croydon, Wandsworth, Hounslow, Cobham, Coulsdon, Brentford, Richmond, Ashford, Mitcham, Sutton, Fulham, Carshalton, and Feltham.

City	Problem Type	Report Time
Hammersmith	Total Blackout	8 hours ago
Hammersmith	Internet	14 hours ago
Morden	Phone	14 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Internet	15 hours ago
Croydon	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 47 seconds ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  Pam (@Winemonday) reported 4 minutes ago from Richmond, England

  @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

• 
  Joe Tyrrell (@JTyrrell_) reported 5 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  Niamh Wimperis (@WimperisDesigns) reported 7 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  Charli R (@RojasLahoz) reported 9 minutes ago from Brentford, England

  @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Jon (@R0LLSY) reported 10 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  veronique enright☀️ (@Veronique7) reported 11 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Sukh Thind (@SUKHTHIND) reported 12 minutes ago from Hounslow, England

  Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

• 
  Niamh Wimperis (@WimperisDesigns) reported 13 minutes ago from Hammersmith, England

  @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

• 
  Gary White (@_gary_white_) reported 18 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 24 minutes ago from Hounslow, England

  @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

• 
  Milly Kenny-Ryder (@millykr) reported 25 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Alex Munro (@ADMunro) reported 36 minutes ago from Esher, England

  @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

• 
  Paton (@MarkPaton84) reported 39 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Richard Small (@letter_presser) reported 40 minutes ago from Richmond, England

  @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

• 
  ParkParadeTrappyOHB (@OhbPark) reported 46 minutes ago from Brentford, England

  Could some one look at this **** my team 😢@ManUtd @btsport

• 
  Kudret (@Kurdeck) reported 47 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  James Valero (@jamesvalero1977) reported 48 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 49 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

• 
  Jessica Andrews (@Jess_L_Andrews) reported 56 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Darke (@adarkelimited) reported 8 minutes ago

  @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

• 
  AFCdonnilad (@afcdonnilad) reported 9 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Darren Lloyd (@darrenglloyd) reported 12 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Tommy (@leopardtommy) reported 12 minutes ago

  @bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.

• 
  Ian Robson (@GFX2001) reported 12 minutes ago

  The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

• 
  JanetM. (Monarchist) (@Cilvrnum) reported 14 minutes ago

  @bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.

• 
  Lee Williams (@LeeWilliams154) reported 15 minutes ago

  @bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months

• 
  Jessica (@Jessica67669786) reported 17 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  LadyBlues The question is always Cui Bono? (@Ladyblues666) reported 18 minutes ago

  @TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.

• 
  Brian McBride (@brian_mcbride1) reported 19 minutes ago

  @bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't