BT (British Telecom)

BT (British Telecom) Outage Report in Tolworth, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tolworth, Greater London, England 02/18/2026 13:10

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tolworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Croydon, Hackney, Mitcham, Camden Town, City of Westminster, Poplar, Islington, Tower Hamlets, Southwark, Thornton Heath, Hounslow, Redhill and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Total Blackout
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

  • TriumphBikernut steve harrison (@TriumphBikernut) reported from Addlestone, England

    @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • AngelaGiliotti Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England

    @SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • krissbaird Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • westheweasel Russell Kelly (@westheweasel) reported from Islington, England

    @wobblyclark @btsport Game was shit too

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

  • woodgnomology paulusthewoodgnome (@woodgnomology) reported from Poplar, England

    @BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

  • IANL80s ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • HatcherNick Nick Hatcher (@HatcherNick) reported from Poplar, England

    What a shit fight #FuryNorrad @btsport

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • defiaye Brave (@defiaye) reported

    As usual my internet is down with @bt_uk refusing to reply to texts or Twitter DMs.

  • Bogder2 Bogder (@Bogder2) reported

    @daz_grumpy @btsport @rioferdy5 👏👏👏👏 although never gonna happen

  • ThisIsNuka_ Nuka (@ThisIsNuka_) reported

    Had no issues with @bt_uk at all for a year and a half, then in the space of two days, the entire platform implodes. Little to no connectivity, and now, there's literally just flat out no broadband connection coming in. HaVe yoU TeSteD yoUr iNterNeT sPeeD

  • iCodeOkay Kevin Puventhiranathan (@iCodeOkay) reported

    @iamsmarta @bt_uk I had this problem when I moved into our current place. As it was a new-build, the address existed in some systems but not others apparently. Mine is a FTTP line and I had to wait for the Openreach engineers to register the modem & address before ordering.

  • G3XLW David Powell (@G3XLW) reported

    @bt_uk Reported a fault on our landline on 16 May. Have had a couple of engineer visits but no fix yet. Every day your 'track faults' page promises 'we aim to fix this by the end of [tomorrow]'. With no mobile coverage indoors, we need this line failure repaired.

  • FogartyFoggy Foggy Fogarty (@FogartyFoggy) reported

    @bt_uk It's ok for Rochdale gangs to groom and **** young girls but please don't call anyone a "nasty" name ... **** OFF !!

  • Ricki01111240 Ricki (@Ricki01111240) reported

    @BBCWatchdog Hi how do I make a complaint regarding a company and the awful service I've had for almost a year ?? @bt_uk

  • EmEcclesPiano Emily Eccles Piano Tuition (@EmEcclesPiano) reported

    @bt_uk We ordered a new box over a week ago and it's still not arrived, we were told it would to 2-3 days. The order says its complete online. I can't get through on the phone. Please help.

  • KateWharton27 Kate Wharton (@KateWharton27) reported

    Hey @bt_uk I've had no internet since 1:30 and I can't get through to anyone on the phone to help. I can't work without it. Please can you help?

  • Mikey_Gales Mike Gales (@Mikey_Gales) reported

    @bt_uk your customer service is absolutely shocking. Over a week waiting for broadband activation following installation and after calling numerous times you have never called back as promised and we still haven’t a clue when it will be activated !!