BT (British Telecom) outages and service status in Tolworth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 3 outage signals in the last 24 hours around Tolworth, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 28, 9:55 PM GMT+1.
- Internet (63%)
- Wi-fi (21%)
- E-mail (7%)
- Total Blackout (6%)
- Phone (2%)
- TV (1%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Tolworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Tolworth, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Chessington, Hounslow, Croydon, Walton-on-Thames, Epsom, Wandsworth, Ashtead, Purley, Brentford, Tadworth, Feltham, Thornton Heath, Surbiton, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 38 minutes ago |
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Internet | 8 hours ago |
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Internet | 9 hours ago |
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Wi-fi | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
9 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Tolworth, England
Latest outage, problems and issue reports in Tolworth and nearby locations:
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Alex Munro (@ADMunro) reported from Esher, England@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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coolio (@coolhati) reported from Kingston upon Thames, England@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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Paul (@Pauljar58453395) reported from Hounslow, England£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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KC (@ken_coello) reported from Leatherhead, England@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Glen Oglaza (@glenoglaza1) reported from Croydon, EnglandWhat is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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David Venters (@VentersGaming) reported from Croydon, Englandreally really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Susan Pym (@susan_pym) reported from Brentford, EnglandTo @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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James Morris (@JamesMorris77) reported from Hammersmith, England@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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Kutan URAL (@kutanural) reported from Hounslow, England@bt_uk my wifi is down for about an hour.. what's the issue?
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Gary White (@_gary_white_) reported from Merton, EnglandHi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Jenny Woods (@JennyferWoods) reported from Hammersmith, England@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, EnglandMy 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Barry French (@Barry2103) reported from Richmond, EnglandThere is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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erika x (@_erikacx) reported@bt_uk broadband has been down for last 20 mins, the online test isn’t working. Please advise
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Brad Hobson 🇺🇦 (@alfordbrad) reported@bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎
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Nikki (@Nikki_Lou1922) reported@bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!
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Kat (@Kat06075689) reported@bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?
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Vicky Fraser (@bt_vicky) reported@bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty
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Bilal Ahmed (@Bilalahmadjj) reported@bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup
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Andy250 (@Ministryofmess) reported@bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.
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Shoshanah Cohen (@sc2987) reported@bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).
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JamesWebb (@WebbyJamesHere) reported@bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨