BT (British Telecom) Outage Report in Tolworth, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tolworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Tolworth, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Hammersmith, Hackney, Southwark, Camden Town, Hounslow, Southall, Wandsworth, Brentford, Paddington, City of London, Isleworth, Islington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Tolworth, England
Latest outage, problems and issue reports in Tolworth and nearby locations:
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Carr
(@iamthenez) reported
@bt_uk hiya, are you having mobile issues in CA28? My mobile data has disappeared after a couple of notifications saying something along the line of "your operator has temporarily turned off mobile date". Ta
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Keith Ledson
(@keith1403) reported
@bt_uk so when I connect to digital voice and there’s a power cut, how do I make an emergency call? I own an old corded phone to use at present in such instances, will that still work?
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Kevin McAleer
(@kevsmac) reported
They actually wanted to charge me a delivery cost for the replacement equipment as well. This just gets better and better. Here's a tip - focus on the customer, not the process... Process automate things, so you're just being stupid, faster. @BTCare @bt_uk @btbusinesscare
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An7h0w50n
(@an7h0w50n1) reported
@bt_uk Your done 10 disconnects in 3 hours I've had enough of this bullshit service plus prices have gone up yeah ok overcharging for a crap service I'm ringing up later to cancel u constantly lied to through the year I've had enough of ur greedy company
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Anne Jenkins
(@AjMamajenks) reported
@bt_uk how many engineer visits will it take to sort out our phone line? Still counting! No phone and broadband yet again… no engineer available for 5 days? Absolutely shocking service #awardforworstservice #doyouevencare
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D young
(@Dyoung41290832) reported
@bt_uk Any chance of you people actually bothering to run a service that works? No broadband since last night - which means no phone and no ability to work. Will you be reimbursing me for the money I've lost?
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Proplant Scaffolding Ltd
(@Proplant1) reported
@bt_uk Yes, after the massive power outage in Brentwood Area this morning, we have no phone line or internet. Power is back on though. Any suggestions ?
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Clare 🌻 - Mint Maker Studio
(@MintMakerStudio) reported
Another bit of crap marketing mail for you today! @bt_uk sending marketing mail to the male director of my female run company. If you look up the listing for my biz at Companies House, I am listed first.
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Nigel Parrish (opps/up/side)
(@nigep) reported
@Pterangelol @bt_uk Interesting. Trouble is the system will bill anyway automatically and it’s a right hassle trying to talk to someone at BT.
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Kevin McAleer
(@kevsmac) reported
@btbusinesscare I've talked to your complaints team and there is literally nothing that the entirety of BT can do about it. Its simply a process that cannot be broken. If one of my customers is impacted by a mistake I'd make - I'd be on a motorbike with a new simcard to get them up an running.