BT (British Telecom)

BT (British Telecom) Outage Report in Tolworth, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tolworth, Greater London, England 01/28/2026 07:45

January 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tolworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, London, Croydon, City of Westminster, Wembley, Paddington, Islington, Hackney, Southwark, Hounslow, Poplar, Woking, Walton-on-Thames, Northolt and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWandsworth Phone
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ixuriee ixurie (@ixuriee) reported

    @bt_uk Would really appreciate if my internet stopped going down randomly while I’m finishing my results for quizzes which have taken over an hour. I then had to wait two hours for it to come back up. I’m underground, the internet is the only thing I can use down here. 🙃

  • NSP_Gooner Noamson S Pillai (@NSP_Gooner) reported

    15. disconnect after 7 days. He did not have a clear answer to that. To me a 30 days notice is that service will be live for 30 days. Trusting @bt_uk's 30 day notice, I had opted for an activation date of 30th August with the new provider. Now I am left with no internet access.

  • rchlrchl rachel elizabeth (@rchlrchl) reported

    @victoria_impact Need to tag @bt_uk We’ve just had 2 blokes - who told lies : ‘we aren’t selling anything’ . And ‘People have reported internet issues’ (no they haven’t ) and wanted to know who we got our internet off. Didn’t come across very professional

  • samcroghan7 Sam.🍿 (@samcroghan7) reported

    @LordFlab @bt_uk what’s so bad about it? bad internet enraged me

  • Angels35Karen Karen Potter (@Angels35Karen) reported

    @bt_uk serious question …. How can you charge so much for a service that you don’t provide ? So many engineers have attended and still drops out of service !

  • bryn460 John (@bryn460) reported

    @bt_uk today is 3 Aug and now 19.32hrs. The current outage of broadband has an estimated fix for 11.39hrs today! Hopeless, so you are. Can't believe I'm even paying for this non-service.

  • muaythaidevil Simon 💙 (@muaythaidevil) reported

    @bt_uk No problem

  • PhilJBowers Phil Bowers (@PhilJBowers) reported

    @bt_uk 1/2 Hi BT, my mum has spent an hour on the phone this morning trying to sort out the an error you've made in changing her from quarterly to monthly bills. You changed this and she never asked for it, she spoke to an adviser today who claimed it had reverted to quarterly..

  • NoteOfKai Kai (@NoteOfKai) reported

    @RichieUK_TTV @bt_uk Another reason why I went with a different provider outside of any Openreach network entirely, earlier this year. I was barely getting 30Mbs on their network but now I'm on 300/300 for half the price!

  • bryn460 John (@bryn460) reported

    @bt_uk #BTdown 2nd time in a month. Estimated return of service slipped yet again. BT customer services normal reply 'out of our hands'. @bt_uk you are selling a service you can't reliably provide