BT (British Telecom) Outage Report in Tolworth, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Tolworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Tolworth, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Croydon, Islington, Chertsey, City of London, Poplar, Northolt, Greater London, Southwark, Thornton Heath, City of Westminster, Paddington, Camden Town and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
Community Discussion
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BT (British Telecom) Issues Reports Near Tolworth, England
Latest outage, problems and issue reports in Tolworth and nearby locations:
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Skye Nicolson
(@skyebnic) reported
from
Addington, England
Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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TQ
(@Trizz_7) reported
from
Hackney, England
@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Al Sarpong
(@albsar1970) reported
from
Kensington, England
Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Wells
(@matt149852) reported
@btbusinesscare Our business is now at 10 weeks without a working phoneline! All your customer team seem to do is email one another rather than actually ringing people up and sorting this issue out.
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Camila Caiado
(@CamilaCSCaiado) reported
@bt_uk @MarcAllera Hey @HwatsonBT , it surely can't be a technological marvel to move from one product to another that is supposedly unbreakable! Upgrade from Halo 2 to 3 gave me a speed upgrade of -47mbps. Does it really take 14 days to fix this? (If they even bother calling me)
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JAMES
(@jamesJRTerrier) reported
@EE had one of your mini hubs sent to me through @bt_uk and it was brilliant. Unfortunately i woke up Sunday morning and no broadband. By the time i received it Monday my broadband was back. Bt want it back. If its goes down again the hub would already be with me without waiting
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Gerard Duffy
(@gpduffy44) reported
@bt_uk my digital voice service is intermittent. Executive relations can’t find a fault and offered a final resolution letter. Third rate service. I’ve expected more ….
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Heather Tweed
(@heathertweed) reported
@bt_uk Oh yes I’ll keep this going for over a month and know that you have no phone line, internet or other possible provider. Ah yes I’ll also throw in forgetting to book a big vital piece of equipment every time. And you can stay in all day! Yes I pride myself on my customer service!
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Camila Caiado
(@CamilaCSCaiado) reported
So looks like there is a problem with @bt_uk system and they never (re-)activated my broadband. Will they figure out how to do something as basic as activating a service? She is speaking to another team because Connections was no help to her. @MarcAllera @HwatsonBT
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lpljimbo
(@lpljimbo) reported
@bt_uk ... you can't install until 3rd May and there's nothing you can do to change it. Please treat this as a complaint and listen to your Sales call when I placed the order to see what I was told, then let me know whether you can in fact bring the installation date...
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lpljimbo
(@lpljimbo) reported
@bt_uk I hope you don't tell lies like your Sales people do. I've been a customer for less than a month, you still haven't got me connected and lied about when you can. Regret joining you already.
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Des Thomson
(@DesThomson4) reported
@bt_uk My Hotel has been left without a land line since we switched to you on March 28th followed your complaints procedures daily and still going around in circles, now told by email in may be 14th April. Losing thousands in revenue and no help.
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Chris,,,,
(@pidgpie) reported
@virginmedia any red button app issues youtube BTSport red button crash tivo box had to power cycle box message installed new software all box settings have gone favs etc new message shows will not record error M59 connect to virgin servers done that still get shows wont record