BT (British Telecom) outages and service status in Tolworth, England

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tolworth, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Hounslow, Croydon, Walton-on-Thames, Ashtead, Purley, Brentford, Tadworth, Feltham, Wandsworth, Thornton Heath, Surbiton, Kingston upon Thames, Epsom, and Morden.

City	Problem Type	Report Time
Hammersmith	Internet	3 hours ago
Hammersmith	Internet	5 hours ago
Hounslow	E-mail	7 hours ago
Croydon	Total Blackout	17 hours ago
Hammersmith	Internet	19 hours ago
Croydon	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

• 
  Niamh Wimperis (@WimperisDesigns) reported 4 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  victor martinez (@CoreblimeyVic) reported 9 minutes ago from Esher, England

  @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

• 
  Phil Craig (@philmcraig) reported 12 minutes ago from Richmond, England

  @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 15 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  DiscoverWatamu (@DiscoverWatamu) reported 21 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 25 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  David Venters (@VentersGaming) reported 31 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  Barry French (@Barry2103) reported 32 minutes ago from Richmond, England

  There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

• 
  Joe Tyrrell (@JTyrrell_) reported 34 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  KC (@ken_coello) reported 42 minutes ago from Leatherhead, England

  @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

• 
  GurunG PankaJ (@Godavarian193) reported 44 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Kudret (@Kurdeck) reported 46 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  KC (@ken_coello) reported 47 minutes ago from Leatherhead, England

  @bt_uk So does BT now stand for Bloody Terrible?

• 
  Jeannie Di Bon (@jdibon) reported 49 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 51 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 54 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  Paul (@Pauljar58453395) reported 54 minutes ago from Hounslow, England

  £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

• 
  Alan R Adair (@RadarRadar) reported 56 minutes ago from Hounslow, England

  @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 57 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  Elliott Rawstron (@Elliottrawstron) reported 57 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shoshanah Cohen (@sc2987) reported 3 minutes ago

  @bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).

• 
  David Gray (@davidgraywrites) reported 5 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  Anne Optimi-City (@AnneMurawski) reported 6 minutes ago

  @btbusinesscare I need to pay our bill. Can't log in. You have added a new security requirement. A passcode. When I enter it I get an error message "Bad Request - your browser sent a request that this server could not understand" Tried chat - held on 30 minutes. 1/2

• 
  Leigh Jamieson (@jaimo19) reported 10 minutes ago

  @bt_uk It’s a waste time nothing gets sorted just keep getting past to so many departments and the issue never gets resolved.He has had over 50 phones since start June.

• 
  Chiara (@Mhairiang26) reported 10 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  Rod Robson (@rodrrobson) reported 17 minutes ago

  @bt_uk the hub is on orange. Can't report the fault as page not working

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 20 minutes ago

  I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

• 
  Justine Clement (@JustClembo) reported 22 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet

• 
  Si (@SimonHealey73) reported 22 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  Axel F 🤠 (@BoabSideshow) reported 24 minutes ago

  @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??