BT (British Telecom) Outage Report in Tolworth, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Tolworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Tolworth, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hounslow, Woking, Banstead, Uxbridge, Southwark, Redhill, Caterham, Croydon, Wandsworth, Guildford, Islington, Ashtead and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Tolworth, England
Latest outage, problems and issue reports in Tolworth and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jorel
(@JorelJBond) reported
@bt_uk hey! Is there an issue in the OL9 area? Internet cuts off and has the flashing orange light on the hub for ages. Did a test when it worked about 10mins ago and I only got 10mb download as opposed to 50mb. Cheers!
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Clem Fandango
(@MarkBac98827479) reported
@bt_uk My time went waiting on the phone because it’s the only way you’re able to cancel a contract. Amazing how you can do everything else online isn’t it?! But you have to wait in a queue for an hour to cancel it. Clever system really. I will never come back to your crooked company.
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Keith Brown
(@KeithBr89743464) reported
@bt_uk hey, could you help me please. I’ve had a bill, and there’s something on it that I was told wouldn’t be, and would like to talk to you about it.
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James Gordon Brooke
(@jamesgbrooke) reported
Don't worry Aideen of @bt_uk because I haven't heard from you, despite your promises, I've gone direct to the Executive Level Complaints Team, whose direct line number thankfully I have. I've spoken to Dan. Hopefully he will be able to help. Time will tell.
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Roger of Locksley
(@rogeroflocksley) reported
@bt_uk ever since our land line was moved from a copper wire connection to a wifi/fibre broadband connection, it hasn't worked called your fault-finding people (on my non-BT mobile), but a very thorough investigation showed all green lights on their screens it doesn't work
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Georgia Morris
(@gxmorris) reported
@bt_uk my app isn’t working won’t let me view deals, pls help
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G2ULTRA
(@G2NIX) reported
@bt_uk For an unbeatable super-slow connection. Time you started offering FTTP instead of dragging your feet because you want to rip everyone off with leased lines, especially since you took so much public money!
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TTNeb
(@ZH956) reported
Our @bt_uk home was flashing lilac when we out at lunch-time. Still flashing now we're home. No disco for us though. Any problems in Hellesdon, Norwich?
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Jack
(@jkerrlfc) reported
@bt_uk The issue is everything, my television broadband is awful it’s really laggy, my internet is somehow hitting 4000 ping when I’m near the internet box whilst running only one thing, why should I have to pay all this money for internet when I have to sit in my room on mobile data?
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Jack
(@jkerrlfc) reported
@bt_uk I genuinely ******* despise everything about you, your service is absolutely shocking tv broadband and internet, won’t be using you lot again will be going back to sky.