BT (British Telecom) Outage Report in Tolworth, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tolworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Tolworth, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, City of London, London, Isleworth, Hackney, Islington, Ealing, Southwark, Northolt, Paddington, City of Westminster, Croydon, Sutton, Richmond and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| City of London |
||
| London |
Internet | |
| Isleworth |
Total Blackout | |
| London |
Wi-fi | |
| Hackney |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Tolworth, England
Latest outage, problems and issue reports in Tolworth and nearby locations:
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marcel Berenblut
(@marcel_beren) reported
@Chloedoescomms @HPUK @bt_uk I think I was done in about ten minutes. Amazingly good service.
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LOZLO
(@baeonice) reported
@bt_uk @BTGroup I want my money back for every month I've had to message you, phone you, text diagnostic bot due to having no Internet and slow unusable Internet service because its been going on a year now and this is unreasonable for over £25 a month.
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Simon Zerafa
(@SimonZerafa) reported
@BTCare Can you please raise a fault report for 01974 298482 as it's not working at the moment 😟
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Andrew Thomas
(@AndrewBoxThomas) reported
from
Morton, England
4 times I have tried to get my new hub delivered and 4 times I’ve received disappointment. Nothing. This is quite shambolic customer service and utter frustration from an existing customer. Surely it can’t be this hard? Can anyone @BTGroup @bt_uk please help? #nothappy
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Katherine
(@susiedonuts) reported
@bt_uk I’ve just moved into a place in Hackney, told the BT internet was good – currently I’m using my phone data cos all I’m getting is around 1mb on the BT wifi and can barely load google...is it down at the moment or can we get some more speed please? #BTareyouhavingalaugh
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Alex Banahene
(@AbanManUk) reported
@bt_uk I did not cancel it you did…
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Emma
(@EmmaUk20) reported
@bt_uk happy with the new telegraph pole today. Shocked that you don’t feel the need to notify anyone in advance. Trying to wfh, but without internet for 3 hours and couldn’t get off my drive! Poor workmen had to inform everyone! Simple letter in advance would be polite.
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Dwayne Clarke
(@DwayneClarke) reported
@bt_uk any issues reported with your service in N6? I've rebooted my router a few times and it's not connecting to the internet...
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Joe Persh
(@JoePersh) reported
@marksweney do you cover @OpenreachHelp @bt_uk stories? They damaged my internet connection 5 weeks ago, and have refused to fix it so far. Latest update today is that they don't consider the issue "brand damaging" enough to be escalated...
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Charles Ducksbury
(@cducksbury) reported
Dealt with lots of companies over the years but fair play to @bt_uk the lack of anyone having a clue how to cancel my account is quite impressive 👏 👏