BT (British Telecom)

BT (British Telecom) Outage Report in Tolworth, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tolworth, Greater London, England 02/09/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tolworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hampton, Southwark, City of Westminster, Hackney, City of London, Sutton, Croydon, Islington, Wembley, Mitcham, Camden Town, Hounslow, Northolt and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHampton Internet
United KingdomSouthwark Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Brawlingwithink GESimons (@Brawlingwithink) reported

    @ytty92 @btsport The calibre of the fight and fighters is beyond reproach. Plant poses certain threats too. But the breadth of interest required to support PPV at 4am is a big ask. BT could have enjoyed real cache showing this one free to air but they clearly bid big and are gambling on returns.

  • leejos21 Leena joshi (@leejos21) reported

    @bt_uk I spoke to customer relations. Nothing can be done. I’m without Wi-Fi thanks to BT. Sky will install my Wi-Fi in 2 weeks. I should have stayed with them

  • andymcchesney Andy McChesney (@andymcchesney) reported

    @bt_uk absolutely useless customer service. Spent 2 days trying to set up parental controls and can’t access it. Says to check back in 2 hrs after you click activate but after 2 days and various attempts it’s not happened

  • ArcherUTD Alex (@ArcherUTD) reported

    @bt_uk are the worst company I've ever come across, turned my broadband off for no reason a week ago and its still not up. embarrassing

  • amazinglamafire Becky Norman (@amazinglamafire) reported

    @bt_uk my WiFi is down and have an important meeting on zoom. I’ve been on hold on the phone for 30 mins. Please help!!

  • ClaireSenter Claire Senter (@ClaireSenter) reported

    @bt_uk service outage due to drink driver hitting mains box. Originally told would be 3-4 days to repair now it’s telling my won’t be till 16th Nov (3 weeks!!!) No phone signal in our area so no internet access. Assuming my bill will be altered this month?!

  • joneill1206 John O'Neill (@joneill1206) reported

    @btsport Can you buy if a Sky customer that doesn’t have BT Sport? Thanks in advance 👍

  • KOJmusician Kevin Oliver Jones (@KOJmusician) reported

    @bt_uk tried to call you several times about ridiculously slow Wi-Fi! I’ve stopped the direct debit so I’m sure you’ll be in touch soon! Happy to pay for a service that works … at the moment yours does not!

  • lauramac38 Laura Mack (@lauramac38) reported

    @bt_uk I’ve been informed by text that the issue with my broadband has been resolved. It hasn’t I’m getting super fast speeds of less than 0.5 upload!

  • TonTonStu StuartT 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇫🇷 (@TonTonStu) reported

    @bt_uk what do you think I've been doing every day for the past week??? It's your Mobile Team I've been speaking to every day. One week without a mobile phone!! Complete lack of phone service. Complete lack of customer service. Complete lack of customer care.