BT (British Telecom)

BT (British Telecom) Outage Report in Tolworth, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tolworth, Greater London, England 03/10/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tolworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Southwark, Hammersmith, Wandsworth, London, Brentford, Camden Town, Paddington, Croydon, City of London, Isleworth, Islington, Ealing, Northolt and City of Westminster.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mpeace21 Martin Peace (@mpeace21) reported

    @bt_uk could you get someone to help me - the diagnostics bot is useless!!!

  • andrewfordlyons ಠ_ಠ (@andrewfordlyons) reported

    @bt_uk Egads, that is horrible practice, please just stop and give me a number to speak to an adult. It started as a simple question.

  • onlyoneyoungman Only one (@onlyoneyoungman) reported

    @OpenreachHelp @bt_uk CM120QU without broadband since 26th March no explanation as to what’s wrong or when it will be fixed .. people demanding answers online please advise on real problems and progress #broadband #compensation

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    Day 7 without broadband. Today I got an email asking me to return my BT TV equipment. You know, the one I can't use without broadband! I asked the service to be paused while this is resolved not cancelled (yet). Thanks @bt_uk !

  • JohnCon47234825 John Connaughton (@JohnCon47234825) reported

    @bt_uk Well nobody has called yet and it’s been about an hour and a half, maybe they will use the several calls all at once. I was promised no disruption to service and now I’m looking at + 48hours with no service, using mobile data plan.

  • JohnCon47234825 John Connaughton (@JohnCon47234825) reported

    @bt_uk Thanks Janet but “when they get round to it” isn’t good enough, so I have to wait in the house all day in case. It’s not difficult to schedule a call between set times, called good customer service and putting the customer first.

  • KernowChris Christopher Rowe (@KernowChris) reported

    @bt_uk Confused by an advisor call, surely I can cancel an engineer call booked for tomorrow, is that not the case?

  • andrewfordlyons ಠ_ಠ (@andrewfordlyons) reported

    @bt_uk By the way, calling that number you shared generates an automated message saying "we tried to call you" and "there is no reason to call us." Both are wrong. Your fault tracker page also still doesn't work.

  • OO09ARB Andy Bramley (@OO09ARB) reported

    @CamilaCSCaiado @bt_uk I feel for you Camila. I'm now into day 14 with no broadband from @bt_uk and no commmunication from them for the last 5 days. I have now decided to leave them for another provider and all they've done is close my complaint without any investigation. Shocking customer service.

  • ajrl85 Andy Law (@ajrl85) reported

    @bt_uk I can safely say the worst company I've ever had the misfortune of dealing with. Absolutely pump