BT (British Telecom)

BT (British Telecom) Outage Report in Tolworth, Greater London, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tolworth, Greater London, England 03/16/2026 15:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tolworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, City of Westminster, London, Hackney, Paddington, Wandsworth, City of London, Brentford, Camden Town, Hammersmith, Wembley, Poplar, Northolt, Croydon and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Phone
United KingdomCity of Westminster Total Blackout
United KingdomLondon Total Blackout
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomPaddington E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BCCletts Rt Hon Dave H 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Keyboard soldier (@BCCletts) reported

    @bt_uk I have complained to you with your bot based system which is damn all use I get a response on raising issues per my loss of service post 29/01 via a noreply-SMS, which I cannot respond to I can't get sense from your bot systems & have now paid over £200 for services >>

  • baldcyclist Mark Findlay (@baldcyclist) reported

    Thought we were getting a super fast @bt_uk connection on Friday. Wake up this morning, no internet, which means no access to TV, or more importantly heating which is all run through connection. No appointment till Tuesday to fix, going to be cold and bored!

  • TwilightVt TwilightUsagi 🏴󠁧󠁢󠁳󠁣󠁴󠁿 ENVtuber (@TwilightVt) reported

    @bt_uk is down still so i've had to cancel todays stream as well, heres hoping for tomorrows

  • StuartJamesWMN Stuart James (@StuartJamesWMN) reported

    Anyone thinking is switching from Sky to @bt_uk don’t bother. Openreach have dug up my street, left me with no broadband until Thursday and compensation is a joke. Had nothing but problems since regrettably making the switch. Sky may be a few quid more but I never had an issue.

  • mark_midnite Mark (@mark_midnite) reported

    @bt_uk Well unfortunately when I called on Wednesday the lad was very definitely Indian and not very knowledgeable. I am now staying with Sky who have superior customer service.

  • RedAdair8 The Great Redondo (@RedAdair8) reported

    @bt_uk keen to get update on lack of your broadband service in Glasgow 2 days no EPOS system in our business! Zero updates. Please advise status

  • StuartJamesWMN Stuart James (@StuartJamesWMN) reported

    @ppauk @bt_uk I don’t doubt it mate. That’s ridiculous! Terrible service… I just want to be able to cancel my contract and go back to sky to be honest. But as is always the case, it weighs so heavily against the consumer.

  • kerrysmith36 kerry smith (@kerrysmith36) reported

    @bt_uk My mother in law was sitting there for 2 days panicking her tv had broken she is 75 turns out it was her internet @bt_uk she was genuinely crying believing she had to buy a tv, could you please advise when the internet will be back up in south woodham ferrers please?

  • brufflezz Broughy (@brufflezz) reported

    @ufc @btsport shame 90% of the tweets about the event are illegal streams. if you enjoy the fight game, support the fighters, pay the money. watch legit

  • FieldsyUK Chris Fields (@FieldsyUK) reported

    @OpenreachHelp @bt_uk They are talking to you. Still no progress or confirmation of the cause of delay. Woefully bad service on both companies part. Please pull your fingers out.