BT (British Telecom)

BT (British Telecom) Outage Report in Tolworth, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tolworth, Greater London, England 03/29/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tolworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Sutton, City of Westminster, Croydon, Dorking, Hounslow, Fulham, Paddington, Wandsworth, Carshalton, Wembley, Hackney, Guildford and Southwark.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith E-mail
United KingdomLondon Wi-fi
United KingdomSutton Total Blackout
United KingdomCity of Westminster Total Blackout
United KingdomSutton Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CaravanMatters Caravan matters (@CaravanMatters) reported

    So before I shoot my self in the foot I’m currently with both @bt_uk and @virginmedia made the decision to get rid of virgin however I can’t lie their broadband has been great one gig1 service but part of me thinks I should stay stop BT however virgin CS shocking BT speed is 350

  • Who__me moi (@Who__me) reported

    Pay @btsport a small fortune every month, switch on the UFC and get looong adverts that anyone can pay them MORE money to watch live…. WTF am I paying for now then? 😡

  • AndrewExplainer Andrew Knowles - Copywriter (@AndrewExplainer) reported

    Hey @bt_uk. It would be useful to have advance warning of disruption to our internet service. Someone’s digging around our nearby telephone pole and we keep losing connection. Last week they dug and neighbours lost internet for a week.

  • sean_vaughn SeVa (@sean_vaughn) reported

    Second time in 2 days @btsport not working properly. Fix up.

  • divadawni ⅅᎯᏇℕℐ 💋 (@divadawni) reported

    Anyone else put off by the awful noise in the background on @btsport 🤬🤬#ARSSPO

  • artnvvr A Nvvr (@artnvvr) reported

    BT Sport calm down with the constant adverts @btsport #UFC286

  • ToxicAngel84 Nicki not Nikki  (@ToxicAngel84) reported

    I think it's absolutely disgusting that @bt_uk hold their customers ransom, especially during the cost of living crisis! Maybe if you had provided the service that was stated in the contract I would've stayed but as you didn't why would I?? Vermin!

  • Despairbunny Emily 🗣 (@Despairbunny) reported

    Increase in my monthly broadband plan of over 10% seven months after I became a customer with you is absolutely not the way to retain my custom, @bt_uk - blatant profiteering during a cost of living crisis should be illegal.

  • ChrisJJackman Chris Jackman (@ChrisJJackman) reported

    This referee has given two fouls where the ball has clearly been won (some against Arsenal) Yet, when they absolutely clatter, pull, push and foul a player he doesn’t blow the whistle. Very very poor standard across Europe #afc #btsport

  • ShetlandRyan2 Thomson (@ShetlandRyan2) reported

    A 14.4% increase in the broadband/phone bill from @bt_uk. You wouldn't have thought they'd just announced a £1.3bn profit. Just as bad as the energy companies. Criminal. Never again BT 🖕