EE Outage Report in Streatham Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Streatham Hill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Streatham Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Streatham Hill, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, London, Southall, Ilford, Paddington, Ealing, Newham, Leatherhead, Fulham, City of Westminster, Tower Hamlets, Wandsworth, Harrow, Hackney and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Streatham Hill, England
Latest outage, problems and issue reports in Streatham Hill and nearby locations:
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
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Ace
(@acetrigger) reported
from
Walthamstow, England
@EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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𝕂𝕚𝕣𝕤𝕥𝕪
(@custard71) reported
from
Tottenham, England
@EE my internet is down 🥺🥺🥺
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel evans
(@Nigelev26862992) reported
@EE Want to cancel my ee but can't speak to anyone. Bill is overdue but still haven't received my sim, so unable to speak to some one.
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Dawn Cronogue (Cox)
(@DawnCronogue) reported
@EE can you help in a billing query your automated chat was less than useless and have tried calling twice and both times on hold for almost 20 mins and no answer?
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Robert Stoeber
(@rstoeber) reported
Does @EE actually store passwords in clear text? I got an email from John Bonner, Executive Customer Resolution Team saying: If you can’t call me, please email me back to confirm the: name on the account 3rd and 5th characters of the account password.
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Dawn Tivendale-Wood
(@DawnTivendale) reported
@EE moved house 3 days ago, no Broadband so can’t work for a week even though ordered in advance and 4G signal is shocking, mast has been down in CW9 since the 13th of April. Sort it out! A very long time customer going to move to 2 phones and b/band to @Vodaphone4 if you don’t😡
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Andy Brown (Brownie)
(@bbear69) reported
@cococole @EE Boooooo I've been with tesco for over 10 years and they've never put the prices up once
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tylerdownton
(@tylerdownton6) reported
@EE I’ve got work at 8:30am gmt tomorrow from home due to a recent operation. If I can’t work because my internet is down and my router is showing red then I’m billing you for my days work.
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okini75
(@okini751) reported
@EE i am very disappointed with service received at one of your stores, i put a complaint , then i got a text to say it was closed, i was scammed & treated horribly at your store, i need the email of retail director
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Adrian
(@AdrianGant10) reported
Okay so Pokémon go London who’s gunna be there?! Seems I can’t afford to stay overnight which is a shame but it’s gunna be a long day & hopefully a good one! Hoping the service for EE will be good too! #Pokemongo @EE
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lindsay jubb
(@linzjubb) reported
@EE absolute rip off!! Price increase already?? Only upgraded in March, no mention of increase then!! Cover inflation but wages don’t increase!! Disgusting I’d never have taken out contract if I’d know how much it was going to go up!! Complaints department number please???
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Andy
(@chalkychap) reported
@EE Maybe billing is the wrong word in relation to #EE PAYG accounts. Can a PAYG customer look at their usage history to see calls, texts and data usage? Just trying to understand how you might be able to keep track of usage on PAYG. TIA.