O2 Outage Report in Winchmore Hill, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Winchmore Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (59%)
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Internet (20%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Winchmore Hill, Greater London, England
The most recent O2 outage reports came from the following cities: London, Dagenham, Greenford, Hounslow, Radlett, Ealing, Poplar, Newham, City of Westminster, Harringay, Tottenham, Southwark, Ilford, Richmond and Hackney.
City | Problem Type | Report Time |
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Wi-fi | ||
Phone | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
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O2 Issues Reports Near Winchmore Hill, England
Latest outage, problems and issue reports in Winchmore Hill and nearby locations:
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hen (@henna_macarena) reported from Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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BrianJThompson8 (@BrianJThompson8) reported from Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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VINNY P (@vinnypDJ) reported from Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Ben Fisher (@BenFisherCT) reported from Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England
@O2 I need a customer call back please.
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emmawebster (@emmawebster) reported from Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Lebby Eyres (@LebbyE) reported from Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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BEX (@Bex_Stinson) reported from Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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ScottCanEat (@ScottCanEat) reported from London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Jacob Wood (@j4cobwood) reported from Harlow, England
@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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Conleth Kane (@ConlethKane) reported from Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Alex (@Alx_R_M) reported from Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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m a r y (@maryhippychick) reported from Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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m a r y (@maryhippychick) reported from Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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abena (@itsnadine_) reported from Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Unstable_Genius (@schmooklaa) reported
@O2 what the hell is going on with your customer service? Had to say I wanted to leave in order to finally speak with someone. upgraded to get more data, which won't come into play for 10 days and then couldn't buy a bolt on.
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little tiny ones (@Indraraaarrrhhh) reported
@O2 hello please help! I ordered a sim deal a week ago and I have had no update and now have had to pay for another month of giffgaff. My o2 account won’t let me login. Order number ms-318136130
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Sharon Welch (@shazwel73) reported
@O2 Why can’t I update my address on the my o2 app, I can’t access it to change it. I’ve had 3 live chats & called customer services. I Want to buy a new phone but the address is wrong - how can a simple task be so difficult & take so long !!!
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Shaun green (@shaung79) reported
@O2 roaming charges! My daughter took out a contract before moving to Germany for 6 months. She has now been stitched with roaming charges you've introduced. Never would have taken a contract had we known. What an absolute disgrace.
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𝔼𝕞𝕚𝕝𝕪 ✨ (@emmyypops) reported
Love that both @O2 and @SkyUK have gone down in my area at the same time 🙃🙃🙃
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David Moth (@david84722000) reported
@dm_whitehouse @O2 I'm just worried if it's a scam or some sort of hacking issue
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Rae Marie (@rache_1819) reported
@O2 phone is showing texts as sent but been told people aren't receiving them? Help?
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IncaWed (@IncawedOxfordDJ) reported
@O2 I have a fault where I can’t receive sms messages. I can send without issue and calls are fine. I know at least 3 people have sent to me today as they’ve called to see why I’ve not replied
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TDip5263 (@Dip5263T) reported
@O2 absolutely shocking! 5 days no call from the network team, no call back from a manager, been advised to wait another 24hrs for a response #poorcustomerservice
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Natalie (@Natalie63271644) reported
@O2 your customer services is a disgrace. Phone under WARRANTY yet you wont replace the handset 😠 but you expect me to pay for my contract and separate for the handset. Disgusting