O2 Outage Report in Kew, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (27%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (%)
Live Outage Map Near Kew, Greater London, England
The most recent O2 outage reports came from the following cities: Bushey, Brentford, London, Watford, Tower Hamlets, Southwark, Wood Green, Enfield Town, Coulsdon, Paddington, Poplar, Worcester Park, Woking, Hounslow and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Bushey |
Internet | |
| Brentford |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Watford |
Phone | |
| Watford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@thebrownvixen @O2 It’s the worst
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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John Williams
(@johnsw) reported
from
Hackney, England
@O2 The problem is your site
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@Armaanilyas2 @O2 It’s so crap!
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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🎃🖤TheBlackDahliaRose💀🥀🕸
(@unknown_babez) reported
from
Paddington, England
@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
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Tony McDonald
(@Mcdoto_tony) reported
from
Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@KateAlexa_ @O2 IT IS AWFUL
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Shelly
(@Imthecatwhisper) reported
@O2 Hi, there's no signal at all here in Gloucester. Apparently there is mask issues. any idea of when it'll be fixed as I can't get any signal at all on my phone.
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Neal Cole #FBPE
(@northresearch) reported
I have never had such a defensive & unhelpful response from a customer services team as @O2 who tell me they will charge me for their mistake & won't resolve the problem because they are on different systems from their stores. That's your problem, not the customers.
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herb clark
(@herbclark13) reported
@O2 Quite possibly the worst customer service I have ever experienced. Have been told that I would be contacted by a Manager 4 times in the last 10 days. No one ever call and I am being hounded for money I don’t owe. Feeling very stressed. #o2 #complaint
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Nilla
(@Ladytelp) reported
.@SkyUK broadband down and @O2 giving me zero signal is not a good combo... not even sure why I'm trying to tweet with zero connections
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Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
@O2 I'm not pleased that I'm still being charged for a service I did not use and cancelled before the cooling off period... Making me wonder did your people actually cancel it on your ends.
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Liam Kinsella
(@Liam_Kinsella95) reported
How about @O2 telling me my phone would work in Australia for it to not work in Australia… 2 days no signal no calls no internet, come on lads help me out just tryna live my best life
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Simon Garrison
(@SimonGarrison1) reported
@O2 No signal whatsoever mast down in Midlands. And since new contract new card never connected
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dillan
(@dillxnn_) reported
@O2 brixton staff stating virgin customers are not valid o2 customers (brixton o2) - support please
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Tesco Mobile
(@tescomobile) reported
@bryanmcc74 @O2 The engineers will be working to improve the network in this area, however, we won't have a date for when work will be completed. We can't guarantee that service will always be available or fault-free either I'm afraid - Liz
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ddoxford1
(@djd197201) reported
@EnglandRugby @O2 How does Eddie Jones keep his job !!!! Terrible outfit