O2 Outage Report in Kew, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kew, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kew, Greater London, England 04/17/2024 19:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kew, Greater London, England

The most recent O2 outage reports came from the following cities: Twickenham, Harringay, Southwark, Wood Green, Tower Hamlets, Islington, Acton, Croydon, Whetstone, London, Northolt, Bushey, Fulham, Tottenham and Watford.

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City Problem Type Report Time
United KingdomTwickenham Phone
United KingdomHarringay Internet
United KingdomSouthwark Phone
United KingdomWood Green Total Blackout
United KingdomTower Hamlets Phone
United KingdomIslington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • emmawebster emmawebster (@emmawebster) reported from Camberwell, England

    @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • Bex_Stinson BEX (@Bex_Stinson) reported from Camden Town, England

    Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • RebeccaW40 RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • jamesrobey1990 James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • BrianJThompson8 BrianJThompson8 (@BrianJThompson8) reported from Barnet, England

    @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • ellajack1 Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • xJustBelieve Paul Miller (@xJustBelieve) reported

    @LisaHil44868713 @peterkay_co_uk @O2 O2 priority app is not online you tit Please stop talking ****

  • carole_1970 Carole🌸 (@carole_1970) reported from Mablethorpe and Sutton, England

    not a big thing in this shitshow of a world but your priority app is naff! the only reason I stay with pricey @O2 is the chance to get priority tickets sometimes (& a bacon cob obvs) still not working & a frustrating day all round. On the plus side it’s saved me money I suppose

  • ginaclaisse Gina Claisse (@ginaclaisse) reported

    @O2 been since 9am yesterday to log in to o2 priority but keep getting errors. What is going on? You knew you were putting Peter Kay tickets up on sale surely you could have put the right technical support in place. No benefit to being an O2 customer if you can’t log in

  • sarah_lou_76 Sarah-Lou🐝 #GTTO (@sarah_lou_76) reported

    I still can’t get on my @o2 priority, is everyone else still having issues? x

  • freddohead Craig (@freddohead) reported

    @O2 I downloaded Priority specifically for Peter Kay tickets. Yesterday the app crashed, today they're no longer available. Wasted far too much time trying with your pointless app. 😤😥 Never again!

  • JanicePatte Janice Patterson (@JanicePatte) reported

    @rocknroll66 @O2 How is this possible when the app was down!!! The apps still not working! Mmmmmm please explain yo your many loyal frustrated users and sort the app !!!! Don't ever volunteer to host a pi$$ up in a brewery !!!

  • joodles15 joodles (@joodles15) reported

    @O2 what’s going on with your signal in Stockport? No calls, texts or wifi!! After the disappointment of priority app yesterday now we have this to contend with 🙄

  • SandraS11199647 Sandra Stephenson (@SandraS11199647) reported

    @O2 @peterkay_co_uk How can every venue be sold out when your website was down all day yesterday?, such a shame we just renewed our contracts with O2, we will in the future be going else where.

  • AndyPesterfield Andrew Pesterfield (@AndyPesterfield) reported

    @O2 Your app and website was down all day so how have you sold out? What you mean is you have taken the allocation and flogged them on to resale sites. Absolutely shameful

  • gslaing Gary Laing (@gslaing) reported

    @O2 HOW! the website has been down all day, have your corporate clients got in through the VIP lane? obvious that your real customers are not your Priority #o2 #peterkaytickets #peterkay