O2

O2 Outage Report in Epsom, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom, Surrey, England 12/12/2025 00:25

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epsom, Surrey, England

The most recent O2 outage reports came from the following cities: City of Westminster, London, Fulham, Hounslow, Surbiton, Croydon, Hammersmith, Richmond, Merton, Dorking, Epsom, Caterham, Oxshott and Feltham.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomCity of Westminster E-mail
United KingdomLondon Total Blackout
United KingdomFulham Phone
United KingdomLondon Phone
United KingdomHounslow Internet

Community Discussion

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O2 Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • princess_knicks princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JacksonNicky nicky jackson (@JacksonNicky) reported

    @O2 how can I contact customer service please. I have tried through the app and it continually says no operators available. And there are no telephone numbers for me to call

  • GeorginaDepree Georgina Depree (@GeorginaDepree) reported

    @O2 please be aware of fraud, anyone that’s been targeted by fraud by o2, a little heads up no one is willing to help the fraud team never ring back when they say they will, and your credit score could be affected because the company does not want to help!!

  • sdb Steve Bentley (@sdb) reported

    @O2 why is your network so crap? I moved to you from @ThreeUK and I regret it every day. How can I get out of my contact on the grounds that your network isn't fit for purpose? Coverage is abysmal

  • annamarie_KP Anna Forman (@annamarie_KP) reported

    @O2 I used a perk for a theatre upgrade but the show was cancelled so I never got to use it. Am I able to redeem it again in any way for when I rebook?

  • KirstenTElliott Kirsten Elliott Swift 🇺🇦 🌻 (@KirstenTElliott) reported

    @BTCare The government have allowed companies like BT and @O2 to jack up theri prices but have deprived pensioners like me of the triple lock because we are 'undeserving' even though our bills are going up by more than the triple lock. Can these companies help us?

  • david4charnock David charnock (@david4charnock) reported

    @O2 I asked for your help and got a rude phone call

  • PentarioDLaw PentaLawrencerio (@PentarioDLaw) reported

    If yhu dey #DavidoO2 @O2 concert and talk say the show no Bam, I go believe you. But if you dey inside your room like me & dey stream online for dy/dx & yhu km dey talk down the show yhu be "Olori awon mugu"... Those whey dey Live had massive Fun.. Kudos @davido more Grace Bro.

  • OS_Adams ZzelakS (@OS_Adams) reported

    @KemiOlunloyo @O2 You never die?

  • idimmock Ian Dimmock (@idimmock) reported

    @paulha74 @O2 It’s not proving easy with O2 I’m afraid. If they reach out to me I will help them as I have a system ready for them to join

  • shutupbianca_ BiancaNoëlla🍉 (@shutupbianca_) reported

    @O2 I keep being told in order to use o2 WiFi I need to be using a number registered to O2… I’ve been with O2 since I was in Year 9 Lmaoo pls help