O2

O2 Outage Report in Epsom, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom, Surrey, England 02/01/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Epsom, Surrey, England

The most recent O2 outage reports came from the following cities: Wandsworth, London, Southwark, Hammersmith, Croydon, City of Westminster, Fulham, Hounslow and Surbiton.

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City Problem Type Report Time
United KingdomWandsworth E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • irving_sam Sam Irving (@irving_sam) reported

    @O2 Phone mast in my area has been down since 7pm Saturday. Haven't been able to make/receive calls or texts as it says no SIM. Been unable to speak to anyone on web chat to find out when it will be fixed.

  • JoBoakes Jo (@JoBoakes) reported

    @O2 Perhaps answering the dm might help? It’s my birthday today, I’m going out and I have no network.

  • VeronicaCelorr1 Veronica.Celorrio (@VeronicaCelorr1) reported

    @O2 I need help with my order, what is the number that I can call? I wanted to take my current number to O2, but my order shipping email tells me what's my new O2 number. Not what I was expecting. Thanks!

  • Pete86028117 Pete (@Pete86028117) reported

    @O2 ive had my phone stolen and its been 3 days now going back and forth to the store to activate the new sim card with my old phone number! This is a joke. Very poor customer service. I work nights and dont have the freedom and time to make daily trips.

  • JoBoakes Jo (@JoBoakes) reported

    @O2 What’s going on with the network? Both myself and husband have lost signal almost simultaneously. No known issues in the area apparently…

  • drdazman Darren Acutts (@drdazman) reported

    @O2 Dear o2 I switched to you guys but have not received a sim card and so can't'activate' the switch yet but you have invoiced me for days you have not provided me with a service. Is this normal or legal? Can you charge and claim a service tax for a service not provided?

  • CliveDaviesUK Clive Davies #FBPE 💙🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported

    So, @o2 and @virginmedia - Holding an account with both of you seemingly entitles you to 'Volt' 'benefits'. However, these elusive 'benefits' are inaccessible. The O2 website refers you to VM and the VM website refers you to O2 in a never ending loop of typical uselessness....

  • _brett0 Brett A. Piercefield (@_brett0) reported

    @O2 I got it paid. Don't know why the people yesterday had issues. I was done in 3 minutes today.

  • calenzovincenzo Vinnie (@calenzovincenzo) reported

    @O2 Had DD on my virgin account (without giving consent @metpoliceuk) yes charged me £10 and i never used the sim. They now cancel my sim and at the next bill (which i have no idea where i will see it) i have to call again and have a cheques for it. I'm an o2 customer already

  • therealyasinali Yasin Ali (@therealyasinali) reported

    @O2 It was earlier in 2021 so not more than 2 years ago. I’m having a problem with my car insurance company and on the verge of getting fined £500 if I can’t prove a call that I made. I have missed the deadline to send this to them waiting for this log. HELP!!!