O2 Outage Report in Epsom, Surrey, England
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The latest reports from users having issues in Epsom come from postal codes KT19.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Richmond, Hounslow, City of Westminster, Merton, Dorking, Epsom, Caterham, Oxshott, Croydon, Feltham, Southwark and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| Richmond |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
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Zenwork
(@Zenwork21) reported
from
Blackheath, England
@O2 connectivity and signal in Canary Wharf is awful as usual #o2
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
-
Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley B
(@Lesley_B_) reported
@O2 @virginmedia Was told I needed a new sim which would arrive in a few days, 12 hours later, yesterday, find myself totally disconnected from the network. 🙁
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Katy and the bears is on Mastodon
(@bears_katy) reported
@virginmedia @O2 why does the 02 priority app keep crashing when I try to log in as a virgin media subscriber? Have uninstalled and reinstalled app several times plus tried logging in on the 02 desktop browser but still the same issue.
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Harp
(@HarpSilver) reported
The thing that has me curious is why was @O2 part of the @GoogleUK Pixel watch promotion if it can't give LTE connection to the watch strange? Apparently only EE or Voda will do it and I'm not using Voda but I have a EE contract but their customer service piss poor arrrgh.
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Destiny Destiny destiny
(@Destinydolli) reported
@O2 is the worse network ever!!!! They don’t help their customers only interested in the profits they make. They cut my phone off even after I had my full payment they refuse to reconnect my services
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Jay
(@join4te) reported
@O2 Day 15 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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lcdaddio
(@lc_curry) reported
@Jayb1970NUFC Moved to O2 from BT....worst thing i ever did. O2 are the worst signal provider i have ever known @O2 #o2areshite
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AR Spade BA BSc♠️ dark fiction writer.
(@SnapeyWapey) reported
Surprise, surprise @O2 are calling me a liar now! I have never called an overseas number and only ever possessed a phone because of seizures. I want this contract to end as soon as possible and I hope you will all learn from my mistake of having a contract with them.
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Rod Pascoe
(@RodPascoe) reported
@O2 your 4G network in Cornwall has pretty much stopped working in the last 12 months. Works in the early hours but as soon as enough people wake up and connect the data just stops. Your support say that nothing is wrong, like many people I know I’m leaving after 15 years.
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Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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Perry Watts
(@Bastythegreat) reported
@o2 why do I have 4g or even 5g yet never get any internet at all! It's literally abysmal and I'm fed up paying a massive monthly bill for diabolical service! How can I get a discount for how awful it is?