O2

O2 Outage Report in Epsom, Surrey, England

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The latest reports from users having issues in Epsom come from postal codes KT19.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom, Surrey, England 11/19/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epsom, Surrey, England

The most recent O2 outage reports came from the following cities: City of Westminster, London, Merton, Hammersmith, Dorking, Epsom, Caterham, Oxshott, Croydon, Feltham, Southwark, Walton-on-Thames and Cobham.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown

  • misterscoop Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • SLushCCool Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • princess_knicks princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jeepy_11 Æþelfrið (@Jeepy_11) reported

    @O2 @EmmaSaidThis Hi, I have the same problem. Joined O2 last week. MyO2 app downloaded no problem, but Priority app is giving me the same error as @EmmaSaidThis

  • D5S80 S80 JGO D5 (@D5S80) reported

    @O2 What other details do you want I have given you my name and my number. Everything should be in my notes but you seem to have a habit of deleting my history file as nobody can seem to see anything when I phone up. Then when I start getting somewhere you terminate calls. @Ofcom

  • forzareds1892 Lee @ Anfield Rd #7 #L4 (@forzareds1892) reported

    @O2 @DPDgroup_news We paid extra specifically for a delivery today as it’s a very important purchase. They didn’t even knock on our door, simply drove away as they could not be bothered. They have therefore delayed it to tomorrow which causes us major issues. You should take your business elsewhere

  • PhilipOlivier8 Philip Olivier (@PhilipOlivier8) reported

    @O2 I don’t know what is going on with O2 lately however their coverage and service has been terrible for months now. Where I used to have signal, nothing now. And it is not just me. Everyone I know who has @O2 is complaining about the poor service.

  • Serena96679144 Serena (@Serena96679144) reported

    @O2 my phone has said no service in Birmingham for about a day now. I can’t receive or send text messages which makes it hard call my bank and other people when there are issues

  • ethnaparker Ethna Parker (@ethnaparker) reported

    @O2 hi, am trying to claim a free Oden ticket but the code generated by O2 is not recognised. Help :)

  • The_DogWalker Richie Barlow #Woke #FBPE 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇪🇺 (@The_DogWalker) reported

    @Bandageboyz @tommyndavis1952 @O2 Yes, uses the network as third party but not as the networks owner O2. There will be vast difference in infrastructure and network availability.

  • bruskyyyy brusk (@bruskyyyy) reported

    @O2 why is your service so horrific all over Bristol? Whiteladies Road, Cabot Circus, and pretty much all of Clifton turn my phone into a brick. What’s the point in having data that I can’t use?

  • tezzaa_ Terrie (@tezzaa_) reported

    @O2 someones just scammed me using yiur text message and i cant get hold of anyone !!!!! Please help me what do i do ?!?

  • Turbobuddah Sean humphries (@Turbobuddah) reported

    @O2 No point, we know exactly what it is and it's not a network error or anything you can generically point to off a screen. You removed towers and your network now can't support a small town, you've gone from being one on the better networks to unsable alot of the day