O2

O2 Outage Report in Epsom, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom, Surrey, England 12/16/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epsom, Surrey, England

The most recent O2 outage reports came from the following cities: London, Wandsworth, City of Westminster, Fulham, Hounslow, Surbiton, Croydon, Hammersmith, Richmond, Merton, Dorking, Epsom, Caterham, Oxshott and Feltham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • CorinaWieland Corina Wieland (@CorinaWieland) reported from London, England

    @O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • jpfpreston Joshua Preston (@jpfpreston) reported from Camberwell, England

    You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

  • Ali_Malik Ali Malik (@Ali_Malik) reported from London, England

    The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Hammersmith, England

    @o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • hpatterson91 Holly ✌🏼 (@hpatterson91) reported from Kensington, England

    @O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!

  • saraminniemay Sara May (@saraminniemay) reported from Lambeth, England

    @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England

    @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

  • Retiremove Jane Slade (@Retiremove) reported from Wandsworth, England

    @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

  • CorinaWieland Corina Wieland (@CorinaWieland) reported from London, England

    @VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • EmmaEgbers Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • CSwanscott Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • abigailb Abigail Brady (@abigailb) reported from Wandsworth, England

    @O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • skp20040 skp20040 (@skp20040) reported

    @O2 Hi i have the disney+ on six month free trial if I want to cancel it at end of 6 months how do I do this as I cannot see it listed anywhere on my o2 account and on Disney account it says i need to manage it on o2 account

  • martin_norden Martin Norden (@martin_norden) reported

    Just for reference if you are about to change your mobile phone service provider DO NOT use O2, they mess up your number, disconnect you, and they play games trying to get you reconnected. They are the absolute worst company that I have ever had the misfortune to deal with @O2

  • DiLussoMenswear dilussoclothinguk (@DiLussoMenswear) reported

    @O2 So you can con them to Terrible network Terrible customer services

  • MariseWilden Sarah (@MariseWilden) reported

    @O2 I am able to login after re-registering with the same email address this morning on the website. This is the email I used to buy our contracts but it says no products associated with this account.

  • HabsRahman1980 Habs (@HabsRahman1980) reported

    @O2 Can somone please get in contact with me or respond to my email regarding fraud? Ive called and emailed and no one seems bothered. Poor service.

  • ononokiYoko Yoko ⭐ (@ononokiYoko) reported

    Hi @O2 you just rung me and I'm not with you at all? Can you confirm If this was you? you also left me a voicemail? Odd because I have never been with 02?

  • DiLussoMenswear dilussoclothinguk (@DiLussoMenswear) reported

    @ThatManIsBack @O2 @stojoco We jus want a network that works not free coffee cups 😫

  • MrMJCox Mark Cox (@MrMJCox) reported

    Here you lot. Be careful with @O2 . I was sold a tariff for the boys phone that didn’t exist. “It will say 10gb of data but it’s really 30gb - special deal”.. Only to be told “that’s not true” by another o2 worker. Who diz that??? @O2 do that! Piss poor behaviour

  • DiLussoMenswear dilussoclothinguk (@DiLussoMenswear) reported

    @ThatManIsBack @O2 @stojoco Can I jus get a working network instead??

  • michellexmish MISH ☔️ (@michellexmish) reported

    @O2 I currently have no signal or data available on my phone - please advise?