O2

O2 Outage Report in Epsom, Surrey, England

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The latest reports from users having issues in Epsom come from postal codes KT19.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom, Surrey, England 11/23/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epsom, Surrey, England

The most recent O2 outage reports came from the following cities: London, Richmond, Hounslow, Hammersmith, City of Westminster, Merton, Dorking, Epsom, Caterham, Oxshott, Croydon, Feltham, Southwark and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomRichmond Phone
United KingdomLondon Internet
United KingdomHounslow Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • Downtonres Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • omar_sheikh Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • loganwicke logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_JClark Rob Clark (@Rob_JClark) reported

    @O2 Ok thanks for no help, even more of reason I’ll be leaving your network, the communication is shocking

  • wendyk1501 Wendy Jefferson (@wendyk1501) reported

    @o2 just what am I paying for? I can’t make a call, texts are barely getting through and there’s no point in using the Internet. The signal is between nothing and 5G and drops out all the time. 5G is a lie, it’s non existent. I can’t communicate with anyone from inside my home

  • mrstevegray B-Town.O.G (@mrstevegray) reported

    Ive used your 02 prioty code for your free taste card promotion ... ive been charged £79.99 ... please contact me asap to fix this @O2

  • chrisjwsmith Chris Smith (@chrisjwsmith) reported

    I’ve been experiencing probably the worst customer experience I have EVER had from @O2 ……. Without doubt the biggest disregard for customers, rude agents that never call back, useless in every way!! Is there any mobile operator who care ?? @EE @VodafoneUK

  • Siderzzz95 GAIG (@Siderzzz95) reported

    @O2 fix ur fxcking network

  • castonor connor (@castonor) reported

    @O2 I'm trying to purchase 4 vue tickets for £18 and it's saying code already redeemed when I have not used the codes yet. Can you help?

  • NathH89 Nathan Harrison 🔰 (@NathH89) reported

    @O2 @LutzSchueler It's been 12 days, and the advisor from O2 Complaint Review Service is ignoring several of my emails in reply to their initial response. This is unacceptable!

  • ReddieTeddieGo Reddie Teddie (@ReddieTeddieGo) reported

    @O2 thanks O2 Sutton. My only day of the week off. Got up specially for your advertised 10.30am opening time only to find a paper note outside saying ‘opening 12.30’ no explanation no apology. Really poor customer service.

  • IsP739 Steve $6 Million (@IsP739) reported

    @O2 Why have you started charging Pay as you Go customers to find out their credit balance???🤔 The free *#10# doesn't work anymore. How can you justify this?

  • LauraFellover Laura Fell (@LauraFellover) reported

    @o2 @virginmedia I’m so confused, I have zero mobile details in my o2 account now, even though I’ve been a customer for 20 years+? Does that mean no more bills? Absolute nonsense - please help!