O2 Outage Report in Epsom, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (15%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Leatherhead, Southwark, Woking, Thornton Heath, Hounslow, City of Westminster, Esher, Kensington, Worcester Park, Wandsworth, Wallington, Kingston upon Thames and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Leatherhead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
-
princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
-
Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
-
Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
-
Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
-
☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
-
Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
-
Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
-
Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
-
Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
-
david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
-
Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
-
♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
-
Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
-
JPaulG 🐼 😷🧋
(@JPaulG) reported
from
Lambeth, England
@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
-
🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
-
⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
kellie
(@kells1133) reported
Honestly @O2 have made blood boil I got 4 letters in post demanding final payment. And have been told on phone these are friendly reminders. I’ve never missed a bludy payment and paid early than the payment date to pay by awful awful company I can’t wait to get rid of!
-
Louise
(@clintonlouise) reported
Over 24hours and no @O2 calling, messages, zero network coverage, will I be getting a bill reduction? #o2down
-
-
(@mark_interior) reported
@O2 laziest staff I have ever delt with cannot wait for my contract to run out so I can move away from a shiiiite service
-
BellaDog
(@BellaBrownDog) reported
@O2 Unfortunately not sorted yet. The swap was due to happen today but the driver didn’t reach her. Now planned for tomorrow. No mention of compensation for 5 weeks without service and cost of temporary phone. This is not what we should expect from a provider such as o2
-
Haylz Franklin 🇺🇦
(@HaylzFranklin) reported
@O2 Thats ok I did make the lady aware after the issues Ive been having and then lastnight I wont be paying for this months bill which she sorted for me. I pay for a service and I have not received thay service.
-
Terry
(@mk247_) reported
@O2 WHERE IS THE SIGNAL
-
peter molloy
(@tintinoo7) reported
@LloydsBankBiz Thank you for your reply @O2 @LloydsBankBiz so the advice is if you are an O2 customer you cannot pass security when calling Lloyds business banking and you should visit a branch and the problem has been ongoing for several weeks although it has been fixed for other networks.
-
Steve Robinson
(@Stevemarkrob) reported
@O2 I’ve just done this. It tells me there are no known issues. According to your signal checker we should have good coverage indoor & outdoor. This is effecting all 4 phones on the house. We get a max of 2 bars. This response is pretty poor really.
-
Steve Robinson
(@Stevemarkrob) reported
@O2 you twice “made improvements” in my postcode to improve our signal/service over t#ha past 2 months. Since then my wives phone has become almost unusable. Can’t connect to service. Wha the hell!!!
-
Elly Oulds
(@eh0o) reported
@O2 Can you please be a little more helpful? Ever since I sent a DM you are taking much longer to reply and we are not getting any closer to a solution.