O2 Outage Report in Epsom, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: Croydon, City of Westminster, Hammersmith, London, Wandsworth, Fulham, Hounslow, Surbiton, Richmond, Merton and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| Croydon |
Phone | |
| City of Westminster |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
-
Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
-
Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
-
Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
-
HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
-
Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
-
Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Hounslow, England
@O2 Phone masts are down at my work and home so not good.
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
-
Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
-
Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
-
Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
-
Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
-
Dowsey
(@fbateallthepies) reported
from
Wandsworth, England
@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
-
𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
-
Darren C (He/Him) 🏳️🌈🌍🏉
(@SLushCCool) reported
from
Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
-
Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
-
Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Natasha
(@Nat97941312) reported
@o2 the incompetence of your reps is shocking. I have been trying to resolve a simple number transfer issue for 19 days with almost 20 hours on the phone. No one seems to be able to do their job. Avoid O2 at all costs, unless you want to deal with terrible customer service.
-
Ian Campbell
(@ijc1979) reported
This was @O2 mistake in allowing a fraudster to open an account and yet I'm the one being punished. Your fraud team do not seem to care. I even had to use a GDPR SAR to find out what the supposed debt was! I'm hoping you can finally help me to get this issue resolved.
-
NicolaWaltham
(@nicwaltham) reported
@O2 can someone maybe let me know why all of a sudden my phone signal from my house has gone? Nothing will load and I can’t make phone calls it’s never been an issue before and now it’s on going?
-
Janice Scott
(@JaniceS14628781) reported
@thedogman_918 @ThreeUK @O2 Aye when the bb is working. Thousands all over UK have had problems with that and intermittent wireless. Thank goodness we now have FTTD here now - neighbour has a Scottish provider for BB. They even outdo Virgin speeds and are at least £15 cheaper. Scottish Cust services too
-
evergreen
(@EandAG) reported
@thedogman_918 @ThreeUK @O2 I went to 3 to talk about an upgrade recently. The salesperson was more interested in trying to get MrG to move contract from another supplier. MrG politely told the salesperson to speak to me (their customer) first but after still trying a few minutes later we walked out.
-
jackson📉
(@jack2_nft) reported
@liamchappers @O2 If you have the transaction evidence of being scammed dear😰 contact @SvenRSRecovery he can help you through with recovery
-
Nodrog
(@gigzys) reported
@thedogman_918 @ThreeUK @O2 3’s ****. I’d rather use two tin cans and a piece of string.
-
👑persian princess007👑
(@jasmine007a) reported
@thedogman_918 @ThreeUK @O2 I was with them 10 years when They decided to charge me £1000 using phone abroad.. when I had my phone switched off… never used it. Never again!! I too had few accounts with them. Worse customer service.
-
Janice Scott
(@JaniceS14628781) reported
@thedogman_918 @ThreeUK @O2 Been a customer since Blueyonder days in 2000. Got worse since Virgin sold out to yanks. I can’t wait for my contract to be up and leave without penalty. Hubby has been with Sky TV since the nineties - never once had an issue with them.
-
Dave Harford
(@dharford79) reported
@thedogman_918 @ThreeUK @O2 There is no tears for loyalty anymore. I left three and was same crap service