O2 Outage Report in Epsom, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: London, Thornton Heath, Leatherhead, Hounslow, City of Westminster, Esher, Kensington, Worcester Park, Southwark, Wandsworth, Wallington, Kingston upon Thames, Hammersmith and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Thornton Heath |
Phone | |
| Leatherhead |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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JPaulG 🐼 😷🧋
(@JPaulG) reported
from
Lambeth, England
@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Lawrence
(@Ropey2011) reported
@EE just so you know @o2 & @vodafoneUK show up in manual network scans from my handset. But no EE anymore. Explain please? Most frustrated as without a phone signal at all.
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kirsty elizabeth x
(@_kirstywest) reported
@O2 I’ve tweeted previously for help but I’m getting no where! Can some please help with my order🤯
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Sandra Lock
(@locksandra50) reported
@O2 no signal in north west highlands. Not usually a problem here. Are there any issues? Thanks
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Connor Dukes
(@ConnorDukes23) reported
@O2 @TheO2 my account was the subject of fraud back in December 2021 and as a result my account says I owe £900. I’ve been trying to sort this for 7 months and no one can help. Your fraud team haven’t responded to me or anyone from o2 in these 7 months. Can you please explain?
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els
(@elssbels) reported
@O2 why use a delivery service as unreliable as @dhlparceluk ? Proof of delivery was a photo of the parcel hanging out of a letter box of a front door that wasn’t mine. DHL customer service informed me that their drivers often take misleading pictures in order to steal parcels.🥴
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Screaming into the Void
(@ValsVoidYelling) reported
Why doesn't the @O2 live chat person not listen to what I say when I tell them I can't receive any text messages and have no service on my iPad which is why I wanted a new sim card sent out. "I'm going to send you a 4 digit code to the number we're discussing.." /facepalm
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James
(@jmcclaf) reported
@O2 Seems there is work going on with the network - seeing as it's within a 2 mile radius of my home, would have been good to have been notified as it's affected my work this morning!
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yourmaaad
(@yourmaaad) reported
@O2 absolute shambolic performance from 02 payment management team I’ve just received! Outrageous and i Will never ever renew my contract with them again
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Nausicaa99
(@sallyspook94) reported
@O2 I will and im always happy to help lost stuff get home.
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Stuart Frost
(@StuBFrost) reported
@O2 My local site has been down for nearly a week and I just got my bill for full price. Is there a way to get it reduced seeing as I haven’t been able to use it properly?