O2 Outage Report in Epsom, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Epsom come from postal codes KT18 and KT19.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (25%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: Kensington, London, Streatham, Chertsey, Southwark, Isleworth, Bermondsey, Barnes, Epsom, Croydon, Beckenham, Feltham, Wandsworth, Fulham and Sutton.
City | Problem Type | Report Time |
---|---|---|
Kensington | Total Blackout | |
London | Phone | |
London | Internet | |
London | Internet | |
London | Phone | |
London | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
-
Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
-
Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Hounslow, England
@O2 Phone masts are down at my work and home so not good.
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
-
Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
-
Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
-
𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
-
Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
-
Dowsey
(@fbateallthepies) reported
from
Wandsworth, England
@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
-
Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
-
Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
-
Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
-
Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
-
Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
-
Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
-
Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Zoey-Bree
(@amac09325162) reported
@O2 why is connection so bad in Wales? 4G, 5G all rubbish connections.
-
babyshuggie
(@LouiseQ26241537) reported
@O2 hi, can someone please support me on my account please? I sent a DM threw yesterday if you can have look!
-
Indy Singh
(@singh_indy) reported
@O2 So my wife’s bday is almost upon us - and you have done nothing to resolve the mess you created ! Brilliant stuff ! #02 #CustomerService #wtf
-
Dissent
(@DissentSkate) reported
Hey @O2 just checking that 0330 303 5315 is affiliated with yourselves?? Just think you should know about the very aggressive manor your 'representatives' have when cold calling one of your customers (me) about 'offers'. Might be time to change network!
-
Jodie
(@jodemolder) reported
@o2 hi o2 priority I have a code for odeon for Sunday, I have selected the right day and right cinema (Sunday 25th Chelmsford odeon) it says voucher number is incorrect please help. Number o2u0900124782377. #o2priority
-
JokeWallace
(@JokeWallacee) reported
@O2 No, it's in relation to an old Virgin Mobile account. I wrote to Mr Schüler directly and recieved nothing back, not even a acknowledgment. Had 2 of his call centres hang up on me on relation to the matter. I am also in the process of leaving Virgin Media due to their conduct.
-
Damope🤍🤍
(@Damopss) reported
@O2 please what’s happening to my network??? It’s been saying no service since morning !!
-
Mr C
(@mr_c_classroom) reported
@O2 I would appreciate some help. I’ve been querying an issue on my fathers behalf for nearly 3 weeks and have had no response from any O2 rep and was told by the store rep they’d keep us updated - we’ve had no calls and had to chase them down in store.
-
lauradirtylittleanarchistsmith 🏴
(@nrkupyourbutt) reported
@O2 what is going on with your signal? Have had 1 bar (or 0) for the past few days! Tried all the "tips" and apparently there is no issue in my area. I'm in Glasgow, not the middle of nowhere!
-
Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help