O2

O2 Outage Report in Epsom, Surrey, England

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The latest reports from users having issues in Epsom come from postal codes KT19.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom, Surrey, England 11/27/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epsom, Surrey, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Richmond, Hounslow, City of Westminster, Merton, Dorking, Epsom, Caterham, Oxshott, Croydon, Feltham, Southwark and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomRichmond Phone

Community Discussion

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O2 Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 signal is so poor these days

  • daktadre Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

  • Nick_G6 N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, England

    Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • JosephMorrison0 Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England

    @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

  • Mcdoto_tony Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • princeyy16 P (@princeyy16) reported

    @O2 I’m not happy with your service. My sim still doesn’t work.

  • TarynRMT Taryn Diven (@TarynRMT) reported

    @Kewjonrichard @O2 @rosalyn129 I'm so sorry. What an awful situation. It is unbelievable how crooked this company is. I am with EE, but my husband decided to switch and try O2. What a mistake! Now he is locked into paying for a service he isn't getting. I highly recommend EE for the future. Much more ethical.

  • hazelloka 🌴Hazel Loka 💝 (@hazelloka) reported

    @O2 are you having signal problems as every call keeps cutting off for the last 2 days and it’s getting worse

  • butcher_vic Victoria Butcher (@butcher_vic) reported

    @O2 please help! My husband has been told by the live chat to ring 202 to speak to a member of customer services about sharing data with our daughter. He has rung multiple times today and been cut off every time. How do we speak to someone who can help? It’s ridiculous!

  • chrisrumbelow1 chrisrumbelow (@chrisrumbelow1) reported

    @O2 once again blocked without any warning by o2. So fed up with the company and then they’re too busy to deal in customer service to sort it. Been with them since bt genie days, this is my last contract. Don’t give me covid excuses because that’s a cop out

  • hazelloka 🌴Hazel Loka 💝 (@hazelloka) reported

    @O2 I’ve had to log the issue as I have already tried the self help and it’s getting worse rather than better.

  • laughjosephine j (@laughjosephine) reported

    So I have a @itvhub account trying to log in tonight and it set a £39 yearly payment to my @o2 bill and I can’t work out how to get rid. I can’t afford food let alone £39 please help

  • krafts_k K-krafts (@krafts_k) reported

    @O2 hi.. does anyone in customer services respond to customers at all??

  • RosieCrucian Rosie (@RosieCrucian) reported

    @O2 I haven’t had any service all day on my iPhone. Help?

  • TarynRMT Taryn Diven (@TarynRMT) reported

    @Kewjonrichard @O2 @rosalyn129 I'm so sorry. What an awful situation. It is unbelievable how crooked this company is. Like me, my husband was with EE before he switched to O2. What a mistake. Now he is locked into paying for a service he isn't getting. I highly recommend EE for the future. Much more ethical.