O2

O2 Outage Report in Epsom, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom, Surrey, England 02/11/2026 05:35

February 11: Problems at O2

O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Epsom, Surrey, England

The most recent O2 outage reports came from the following cities: London, Esher, Kensington, Worcester Park, Southwark, Wandsworth, Wallington, Kingston upon Thames, Hammersmith, Croydon and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomEsher Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomKensington Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • omar_sheikh Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

  • Mcdoto_tony Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Orrgarde Erik O (@Orrgarde) reported

    @O2 The app also doesn't work. It takes you to the same sign in page....

  • Orrgarde Erik O (@Orrgarde) reported

    Seriously @O2 what have you done? Go to sign into Virgin O2 media page to get my phone bill and get "we have moved this page" and then back to login screen. no one to contact, no way to get in touch?! Time to switch phone providers? Can't even log on to my account! Frustrating

  • Orrgarde Erik O (@Orrgarde) reported

    Seriously @O2 what have you done? Go to sign into Virgin O2 media page to get my phone bill and get "we have moved this page" and then back to login screen. no one to contact, no way to get in touch?! Time to switch phone providers? Can't even log on to my account! Frustrating

  • cerichoke K T (@cerichoke) reported

    @O2 hi. Priority code for Vue tickets says expired when the terms say it must be redeemed by 13th November which is next week. Any help with this?

  • Prime_number82 Ian prime (@Prime_number82) reported

    @O2 Ill email a complaint and raise it via resolver and ombudsman

  • Orrgarde Erik O (@Orrgarde) reported

    Seriously @O2 what have you done? Go to sign into Virgin O2 media page to get my phone bill and get "we have moved this page" and then back to login screen. no one to contact, no way to get in touch?! Time to switch phone providers? Can't even log on to my account! Frustrating

  • lesbidirection ellen (@lesbidirection) reported

    @O2 can’t login to this new virgin media collaboration thing. have entered my password and verified my email at least ten times. takes me to a dead page every time. chat bot useless, phone lines closed out of work hours. help please?

  • Orrgarde Erik O (@Orrgarde) reported

    Seriously @O2 what have you done? Go to sign into Virgin O2 media page to get my phone bill and get "we have moved this page" and then back to login screen. no one to contact, no way to get in touch?! Time to switch phone providers? Can't even log on to my account! Frustrating

  • G_f_cole Gfcole (@G_f_cole) reported

    @O2 Ah yes, system limitations which don’t allow any of your methods of contact to work whilst you price gouge. What a surprise. No way of cancelling or talking to a member of staff. Why did your chat say I would be connected with someone but them never did?!

  • mad_about_me Lorna🌍 (@mad_about_me) reported

    @the_sarge1984 @O2 Ironically every time I ever texted the number to enquire about my balance I never got a reply…