O2 Outage Report in Epsom, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: City of Westminster, London, Thornton Heath, Esher, Kensington, Worcester Park, Southwark, Wandsworth, Wallington, Kingston upon Thames, Hammersmith and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
||
| London |
Total Blackout | |
| Thornton Heath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Zenwork
(@Zenwork21) reported
from
Blackheath, England
@O2 connectivity and signal in Canary Wharf is awful as usual #o2
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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CannonsLeft
(@CannonsLeft) reported
@O2 Is there an issue with your network also? My calls keep dropping after 15 secs.
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Hayley
(@haylxyy) reported
@O2 the phone signal in Portsmouth specifically Gunwharf quays is absolutely awful, says I’m on 4G but it may as well be emergency calls as you can’t use your phone at all
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rOsH
(@roshKrish) reported
Repeated tweets, Repeated calls to customer care, Repeated visits to O2 store but still not able to get my number back. nobody knows what happened to my number. Irresponsible, the worst service provider is @O2 . Cursing the moment to switch from @ThreeUK to uselsee @O2
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onkybonk
(@honestdave1437) reported
@O2 I have been trying chat for 2 days now via the app. Finally after two days they say hello. So I reply and nothing. Your service is going downhill I’ve noticed.
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Richard Sweeney
(@Covfather) reported
@O2 Hi, please could you help.I have purchased a Google Pixel 7 Pro from you but I'm having trouble with Visual Voicemail. I've received a voicemail buy have no option to view it as text. I've turned it on on the settings and have received a text from O2 saying it's activated?
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Cheryl Mckenzie
(@Cheryl_x) reported
@O2 Yeah but your network is down so we can’t even send a text 🙄
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DJ CLARKE
(@djsx_dj) reported
@O2 hi how do I call O2 customer service now 202 numbers is disconnected thanks
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Robert Dickson 🇺🇦
(@SenileElf) reported
Absolutely shocking from @EE.. Trying to upgrade my phone as I'm out of contract now, been with them 15+ years and they're saying that I'll have to take a down graded phone as the phone I want has a 400 upfront cost. Well off to @O2 I go as I'll get the handset on a better deal
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Rachel
(@RMW28) reported
@SkyHelpTeam @altrinchamtoday Not much help when @O2 seem to also be having issues so I can’t load web pages 😤