O2

O2 Outage Report in Epsom, Surrey, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom, Surrey, England 12/09/2025 12:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epsom, Surrey, England

The most recent O2 outage reports came from the following cities: London, Fulham, Hounslow, Surbiton, Croydon, Hammersmith, Richmond, City of Westminster, Merton, Dorking, Epsom, Caterham, Oxshott and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomFulham Phone
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomSurbiton Phone
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • princess_knicks princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kahxxo Katie 👼🏻 (@kahxxo) reported

    @O2 hi ive changed network but the o2 app says i still have a bill next month can u help please

  • Harriet_Grace3 Harriet Grace (@Harriet_Grace3) reported

    @O2 customer service heeelllp. New phone giving the error message: SIM not provisioned for voice. I have turned it on and off and taken the SIM out and in. I cannot make or receive any calls and am unable to log into myO2 to ask for online support.

  • __sanmi__ sanmí (@__sanmi__) reported

    @O2 😭😭😭 Please release me from bondage. How do i cancel my phone contract? I will pay a cancellation fee if you want. I'm tired abeg

  • Ski874 Ski (@Ski874) reported

    @O2 What a load of ****, this is were my price increase has gone. Leaving #02 as soon as possible.

  • altimepanicpark Not Leonie Hollings (@altimepanicpark) reported

    @O2 These all say that they are temporary issues but it’s been like this since atleast when I moved in September I get better signal at my uni which is in the middle of nowhere

  • Cnugent84 Chris nugent (@Cnugent84) reported

    @O2 Like I was saying, that option isn't available to me on myo2. Your customer care won't take the details and I don't have the option to do it via the app or online. How am I supposed to pay you after my current card expires?

  • terrihyphenann Terri-Ann Brumby 🌻 (@terrihyphenann) reported

    @O2 worst customer service and attitude I have ever experienced - formal complaint going to your CEO TOMORROW #disgraceful

  • AdyBall Ady (@AdyBall) reported

    @SkyHelpTeam It’s okay Lisa I’ve read several reports of other customers having the same complaint and it remaining unresolved so I’m afraid I’m going to have give notice of early termination as I’m still in my 31 day cooling off period. I need to receive calls from @O2 customers

  • WMSpillett Wayne Spillett (@WMSpillett) reported

    @SKYserves @O2 What's the problem with reception around CT16 3NF the last few days? When will it be fixed?

  • amyjo94z Amy-Jo Hurlstone (@amyjo94z) reported

    @O2 4 hrs been on phone trying to take a contract out only to be passed from pillar to post, hung up on and gotten no where. Apparently your systems are down as when I click the link to confirn my contract it says error?! And none of your staff seem to know what to do Fuming!