O2 Outage Report in Epsom, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: City of Westminster, London, Bermondsey, Southwark, Brentford, Carshalton, Croydon, Hammersmith, Mitcham, Lewisham, Streatham, Fulham, Twickenham, Hounslow and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Phone | |
| London |
Phone | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Dowsey
(@fbateallthepies) reported
from
Wandsworth, England
@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Hounslow, England
@O2 Phone masts are down at my work and home so not good.
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Darren C (He/Him) 🏳️🌈🌍🏉
(@SLushCCool) reported
from
Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SonsOfPitches8
(@SonsOfPitches8) reported
@O2 hi, O2 priority isn't working today, is it down?
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Rachel Quinn
(@Rachelpquinn) reported
@O2 is o2 priority down?
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Zach
(@Z4ch3ryW) reported
@O2 what’s going on with the priority app? I click sign in with O2, enter my number and the code I receive and then it keeps going back to the sign in page and having to request a code. Tried multiple times!
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Mercian
(@MercianTiger) reported
@O2 O2 priority not working, what am I paying you for?!
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Angela Beardsmore
(@ajb1975) reported
@O2 priority app not working can’t get my Greggs 😞
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Chris Guy
(@chrisguy99) reported
@O2 Is your Priority app down? I have been logged out and can’t log-in with either o2 or @virginmedia credentials. Frustrating
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BadGamerMatt
(@badgamermatt) reported
Fair play, the Customer service for @O2 is up there with the worst I've experienced. Absolutely zero help, contradicting themselves from all angles, wasting time messing me around. Pure dogshit.
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paolodicoolio
(@redhotcoolio) reported
@o2 signal horrendous fy3 area is it going to be sorted?
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Hannah Clarke
(@HVC89) reported
@O2 can’t log into to the priority app, stuck in a weird login loop is there currently an issue with the app?
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Lisa
(@Lisa45384506) reported
@O2 priority app is down. Goes in a loop asking you to sign in again and again.