O2 Outage Report in Epsom, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: Worcester Park, Southwark, London, Wandsworth, Wallington, Kingston upon Thames, Hammersmith, Croydon, City of Westminster and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester Park |
Phone | |
| Southwark |
Phone | |
| London |
Internet | |
| Wandsworth |
Phone | |
| Southwark |
Phone | |
| Wallington |
Internet |
Community Discussion
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O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Lukas DiSparrow
(@LukasDiSparrow) reported
from
Camberwell, England
I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Grezzy
(@Grezzy1111) reported
@O2 hello I ordered a new o2 sim only deal sim last week Friday and I’m yet to receive my number has been ported to o2 but may lose signal today with my old sim but when will I receive my sim
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Basher Boyle-Chong
(@BasherBC) reported
@O2 Hi o2, On 11/01 I changed my tariff to the £15, I topped up £15 as I knew I’d need more data this month due to travelling and being on annual leave. A few days ago I received a text to say I’ve used all my data, this is because it’s only given me the £10 bundle. Please help
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Shana Hendry
(@Happyengland79) reported
@Trueblue1872 @O2 They are always down and refuse refunds so I've started the #evidenceforombudsman to attach to my complaints on here when my complaint isn't dealt with by @o2
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KylieBSmiley
(@KylieBSmiley) reported
@O2 It's happens in various areas, in Dorset. I get 4g but can't make calls or use data in town centers, Bournemouth and Poole areas and then the same in rural areas where I've had no issues before until the last few years. Lime wimborne, ferndown and west moors.
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dale clarke
(@daleclarke1980) reported
@mitchellsingh89 @O2 I left o2 as the service was shite,but rejoined again as I get a couple of benefits which suits me and the service is tenfold that it once was🤔
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🏴 James Nickless BS© 🏴
(@James_Nickless) reported
@mitchellsingh89 @O2 I had the same signal issues with O2. Went to EE much improved. Never looked back.
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Julie
(@Juliebirch1210) reported
@O2 @mitchellsingh89 Its been almost a month terrible service..I just hope its sorted by tomorrow like denzel told me over the phone.
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Julie
(@Juliebirch1210) reported
@O2 @mitchellsingh89 We’re working hard to fix the issue and will be in touch within 48 hours, or sooner if it’s fixed. This.what I keep getting since December 24th
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SarahJNaughton
(@SarahJNaughton) reported
@O2 Am finding it difficult to make myself understood by the call handler on your helpline. Son's data has been cut off. Please could you help me resolve this?
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Shana Hendry
(@Happyengland79) reported
Not bad enough that the service you provide @O2 wasn't **** enough you've logged me out my app and expect me to jump through hoops to get beck into it! I don't want a virgin account let alone join it too my O2! Sort it ******** out