O2 Outage Report in Epsom, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: London, Wandsworth, City of Westminster, Fulham, Hounslow, Surbiton, Croydon, Hammersmith, Richmond, Merton, Dorking, Epsom, Caterham, Oxshott and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wandsworth |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Hounslow, England
@O2 Phone masts are down at my work and home so not good.
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Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Dowsey
(@fbateallthepies) reported
from
Wandsworth, England
@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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⭐⭐⭐Louise ⭐⭐
(@Lola_Lou16) reported
@O2 I have been trying to get priority tix for Maroon 5 all morning, as soon as I link to the axs website I just get the spinning wheel of death. Are you having a problem with axs as I can get Blur priority through ticketmaster with no problem??
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Jon Dixon
(@jon_dixon77) reported
@O2 I see, apologies, I thought it was a daily offer…not weekly. My bad!
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©Martins Photography
(@TwistedCM) reported
@tedsanders53 @O2 @ODEONCinemas They need to fix it
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Christine Morgan
(@Chris5anne) reported
@O2 Hi @O2 your response is too late, I needed help days ago & finally today situation is resolved after numerous phone calls, store visit & having to insist I speak to a manager. Very poor start & now have no confidence in O2 as mobile provider.
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Nick Eagle
(@nickeaglephoto) reported
@O2 I have spoken with 4 different colleagues now with absolutely zero resolution. I know from researching online this is a know @O2 fault and you're currently saying I need to pay my full contract to get out of it. I have moved house to a rural area with no phone signal
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Craig
(@C_L4w) reported
@O2 I took out a contract for an iPhone 14 over a week ago and my phone didn't arrive due to potential fraud. I've paid £200 upfront, have an expensive direct debit and no phone. Customer Services aren't helping, the fraud team haven't responded and you're ignoring me on facebook
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Lyndz Colasanto
(@LyndzColasanto) reported
@O2 just spoke one of your agents and must say the customer service was appalling
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Mike
(@jailbrkr21) reported
@O2 are you saying that all your older customers are not wanted then, because you don’t want to help them?
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Lilybet
(@lillybet2021) reported
@O2 Why are you insisting customers move to DD payments yet provide no way of doing this online so we have to sit in a 15 min phone queue? Also, I'm not paying 2 consecutive device plans for the 3 handsets on my account because your system is crap. Not moving to DD as a result.
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Altrincham HQ : Celebrating 13 years in business
(@altrinchamhq) reported
@jonboy51 @O2 The website crashed for me when I was on the page on the dot of 2pm It's not a benefit if the website doesn't work / crashes every time