O2 Outage Report in Epsom, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Epsom come from postal codes KT19.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: Richmond, London, Hounslow, Hammersmith, City of Westminster, Merton, Dorking, Epsom, Caterham, Oxshott, Croydon, Feltham, Southwark, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Phone | |
| London |
Internet | |
| Hounslow |
Phone | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
-
Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
-
⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
-
Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
-
Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
-
Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
-
⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
-
Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
-
Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
-
Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
-
iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
-
Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
-
Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
-
Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
-
Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
-
Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
-
Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
-
Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
fair chance competitions
(@fairchancecomps) reported
@O2 Customer service i have received from you insurance department is absolutely terrible you have had my handset for over 4 weeks with no replacement insight charged left right and centre for service you are unable to provide disgusted is an understatement!!!!
-
Joanne O'Donnell
(@jayem_od) reported
@O2 I used Apple Pay on the umberto giannini offer and it has taken payment without me being able to use the discount code so has charged me full price. How do I cancel the order or get a refund? Please help.
-
andy weston
(@aweston0) reported
@O2 Yes, I've set up my pin, and use voicemail daily. I checked the O2 app (and forums) for the info you shared. None of that helped. Also your agent had us enter ##080#, which looked to clear all diverts. That also didn't fix the problem. Any other ideas??
-
padraig mc crory
(@padraigmc1988) reported
from
Belfast, Northern Ireland
Is it just me or has @O2 phone signal went to the absolute dogs?
-
Azeem Sarwar
(@jibby247) reported
@O2 absolutely shocking and disgraceful customer service for a long standing paying customer.
-
Jim
(@JimR123) reported
@O2 are literally sending texts about my account to a number which I have not approved, and refuse to change it because their "system does not allow it". Now that's customer service.
-
suckmyleftone
(@MadAboutAFC) reported
@O2 love trying to get a pac code from you for your advisors to refuse and then hang up. Call back, get hung up on after advisor gives name, call back and then hung up on again! And yet you wonder why people want to leave! Why can’t you just give me my pac code!
-
Dr. Paul Maggs 🏴
(@paulmaggs67) reported
@O2 Network tips 🙈 your bloody coverage is awful. 4g my arse
-
Simon says..........
(@minimeeee73) reported
@O2 No point speaking to them again. They lied to her on the phone, were extremely rude and changed the reason from touch keys not working to screen burn. We fully expect the phone to be returned broken now. Disgraceful behaviour and surely the store and O2 can do something about it
-
Mahala
(@MAHULAHOOP) reported
@O2 I did thank you. She was very rude when I was asking about the fault they had found. I recycled in store they were really helpful & looked it over while on. He reminded me to take my case & factory reset, happily gave me a full quote. So wouldn't he have noticed a screen burn?