O2 Outage Report in Epsom, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Wandsworth, City of Westminster, Fulham, Hounslow, Surbiton, Croydon, Richmond, Merton, Dorking, Epsom, Caterham and Oxshott.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
||
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
-
david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
-
Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
-
Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
-
Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
-
♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
-
☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
-
Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
-
⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
-
Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
-
☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
-
Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
-
Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
-
Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
-
Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
-
Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
-
princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
P Maple
(@harrysmaple97) reported
Very poor service from @O2 9 days now ive been trying to get an issue sorted and now it seems their staff have given up!
-
matt new
(@mattnew74) reported
@O2 how do I get out of my chicken **** contract with o2 . One of the worst mobile networks I've had the displeasure of belonging to !!!
-
Sarah-Jane Wallace
(@SarahJaneew) reported
@O2 You need to sort your service out. Charging customers more for a **** service
-
Nigel
(@nmayling) reported
once again I’m trying to tweet about poor @O2 coverage but not sure I’ve enough bytes to post while in central London.
-
Oba of Omuo Empire
(@Manapasta) reported
@O2 Yes, my network do return to 5g when I step outside my house, but inside is 3g and I am struggling to browse with the network when I’m in…😫😫😫😫😫
-
Katharine White
(@kwhite_96) reported
@O2 I have not had any phone signal due to a phone mast down for 2+ weeks.I have emailed & live chat multiple times but have not had any response. It is not due to come back until the 7th. Please confirm I will be getting a refund for the service I am paying for but unable to use
-
Ann-Marie Thérèse Hopkins 🇺🇦
(@Spurschic43) reported
Anyone who is on @O2 consider leaving. I can honestly say that the level of service I have received from them is nothing short of appalling. Have had issue after issue, lie after lie. I’m done with these people
-
Jayne Marks
(@jaynedmarks) reported
So it seems that @O2 do not have any system for helping people in an emergency. My sister is currently stranded in Florida with no power and no water and of course no internet. The helpful people @O2 suggested she “get access to her email or go to a store to get help”. Really!
-
Hana Brown
(@HanaBrown_) reported
@O2 But as I’ve already said, i’ve encountered this issue with several phones on o2 over the years. No I dont have another device to test it in, but you can’t possibly believe that every phone i’ve ever had has just been faulty ??
-
Russ Jericho
(@RussJerichoArt) reported
And also. @O2, some of the people in your customer service absolutely SUCK! I can have more intelligent conversations with my dog than some of the utter boneheads you've got working for you!