O2 Outage Report in Epsom, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Leatherhead, Southwark, Woking, Thornton Heath, Hounslow, City of Westminster, Esher, Kensington, Worcester Park, Wandsworth, Wallington, Kingston upon Thames and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Leatherhead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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Soonmixdin
(@Soonmixdin) reported
from
Caterham, England
@O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???
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Gavin Wilson 📺🎥 ♿🏳️🌈
(@GavinWilsonTalk) reported
from
Merton, England
@O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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ᑕ L ∆ R Ξ N ᑕ Ξ
(@HighEquanimity) reported
from
London, England
@O2 I your team messaged me yesterday to collect my new #SamsungGalaxyS26Ultra. I went to the store but was told it wasn't available for collection till today. I was very disappointed, but the manager took time to come apologise to me personally. I was amazed by the service.
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton, England
@O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service
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Zenwork
(@Zenwork21) reported
from
Blackheath, England
@O2 connectivity and signal in Canary Wharf is awful as usual #o2
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Craig Freeman
(@craigdfreeman) reported
from
Worcester Park, England
The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton, England
@O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jill
(@JollyJilly3) reported
@Jason__Watkins @O2 Sorry to hear that Jason. Hope you get it sorted very soon. I had a concern about a scam text code recently and couldn’t get through to talk to anyone cos it was just after 6.30 in the eve. Not great service at all.
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author_ess
(@2019Novelist) reported
Anyone else having serious @O2 data issues? Webpages literally taking AGES to load. Using data!!!!
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Marty G
(@Marty_G84) reported
@O2 hate using twitter to air my ***** laundry but someone was able to take a SIM out in my name and access my bank account. When I contacted your chat they said it was 'reswapped due to a technical issue' and wouldn't explain further. Can I find out how the f that happened?
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Michael Johnson
(@Koltiwa) reported
@O2 A friend visited my house and they had 5G because they use the EE network. When are we getting 5G because it's getting embarrassing?
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london
(@londondines) reported
@bdpopsen @O2 It’s unbelievable from a company like this. No attempt to resolve it. Been a customer of theirs for over 15 years! Tried calling again yesterday after being on hold for 30 mins they said their computers were down and I would have to call again tomorrow..
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Rose
(@Twisted_Rose_) reported
@O2 Help! Please. You've cut me off and given me a number to call to discuss it... Which I'd love to call... But can't... Because you've cut me off 😭 I just need until Monday, when I get paid and then I can pay it. Any help or advice would be very much appreciated. 💙
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Gary butler
(@butler_gary) reported
@O2 my voucher was issued but never used because the greggs outlet had no wifi
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Josh
(@Parleyyyyyy) reported
@O2 Hello 02, can you please help me access o2 priority? I’m a Virgin Media customer & I cannot access 02 Priority at all weather through the app or browser. My partners birthday is coming up & id like to book an event for us to attend, it’s VERY frustrating.
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Michelle
(@msw558) reported
@O2 disappointed I spent nearly 20mins on the phone last Saturday to cancel my contract and when logging in it looks like nothing has been done so I’m still being charged! How can this be rectified without having to be on the phone for ages again??
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Jurgen Pimley
(@BPimleyLFC) reported
@dopey000 @O2 Same here - it’s terrible