O2 Outage Report in Epsom, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, Woking, Thornton Heath, Leatherhead, Hounslow, City of Westminster, Esher, Kensington, Worcester Park, Wandsworth, Wallington, Kingston upon Thames and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hammersmith |
Phone | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Phone | |
| Woking |
Internet |
Community Discussion
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O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Perry Watts
(@Bastythegreat) reported
@O2 Hi yes I have a couple of times now and when I try to ring myself it just says number not in service
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Danièle Thillmann
(@danieleinlondon) reported
@kellymarie6262 @O2 I have the same issue. @O2 please assist.
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MartyP
(@Marvin590) reported
@O2 Yes it’s my wife, she replied on messenger as she’s not on Twitter. She’s had the phone since 25th Nov and it won’t work as they say it’s been put down as a fraud. She’s spoken to numerous people and they say they can’t help. She’s emailed the fraud dept twice and had no reply.
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MartyP
(@Marvin590) reported
@O2 Once again no further comment. What do you have to do to get someone to help you at 02 please as it a mystery to us? Customer service is non existent! 😡
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Usma Ali
(@1980cavalli) reported
@O2 3 online chat conversations, 3 phone calls, all of them I’ve been cut off from! Please can someone help me with my upgrade?!?
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Keith Merriman
(@uzi_mc) reported
@madebydbm @O2 I’m just trying to get the £5.99 offer for existing customers. Said I’d buy it for my daughter who is having to self-isolate for Christmas. Going to call now for a 5th time and just cancel it and go direct.
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James Emery
(@JamesSEmery) reported
Any danger of an update, a reply, some customer service, or … some network coverage then @O2?
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Issy
(@IssyLibby) reported
@O2 hi, I’ve tried to add on Disney Plus but it won’t let me activate. Please help!
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Megan Boardman
(@meg_b17) reported
@O2 I have already done all of that. Your advisors back in august said there was an issue in my area being looked at. We are now in December and it’s worse
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jezza
(@jezzamalvern) reported
Just upgraded @O2 selected disney+ as an extra but the link to activate doesn't work - can you help please