O2 Outage Report in Epsom, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: London, Croydon, Southwark, City of Westminster, Hammersmith, Wandsworth, Fulham, Hounslow, Surbiton, Richmond and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Croydon |
Total Blackout | |
| Southwark |
Phone | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| City of Westminster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kaiser Soothsays
(@_SonOfTheDesert) reported
Second day in Europe with no mobile data. @o2 say you can download 25gb a day. Ha! I can’t even download 25kb. Phone shows very good 3G signal but all apps say “Not connected to a network “. 😡
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Ellie Sharpe
(@Eleanor1510) reported
Week 3 of @O2 service down.. just checked and now looks to be fixed by 07/04. Anyone suggest a better provider?
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rob hopkins
(@robhopk33562280) reported
@O2 how do I go about making a complaint. I can’t speak to an agent online and when being on hold to speak to someone on the phone for over 40 minutes I was cut off. Not good enough.
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Paul
(@_LoneWolf_) reported
@O2 don't worry about replying. I've filed a complaint. When a week isn't enough time to answer a simple query it tells me everything.
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Steve_Scooby 🏴
(@steve_scooby) reported
@19581lucy7_ @O2 I feel your pain Lucy... I am seriously debating moving over to Tesco network when my o2 contract expires because I can't get to talk to another human to sort out my problem!! xx
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X.🕊🇯🇲✨ BLACK BARBIE DRESSED IN BULGARI ✨🌈
(@19581lucy7_) reported
Why can I never get hold of an actual person @O2 !!!!
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Peter Dirken
(@PeterDirken) reported
1/2 Just had a letter from @O2 @GarethTurpin mobile bill up by 13.4 % PLUS 3.9 % I only signed 2 months ago!! There is no option to downgrade my account with less data. What a disgusting rip off of a company I will cancel this at the earliest opp’y. @MartinSLewis
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Debi
(@Debi2090) reported
@O2 shocking customer service. Over 7 days of trying to get a new sim card transferred. Phoned every day for 2 hours every day. Each person says they will action. NO ACTION taken. 7 days, 15 hours of calls. Nothing.
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¯\_(ツ)_/¯ 💙 OFFICIAL
(@EllisLauraLee) reported
Is O2 Network down? @O2
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Lauren
(@laurenbreen_23) reported
@Eleanor1510 @O2 EE are best, signal everywhere just abit more expensive