O2 Outage Report in Epsom, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: London, Hounslow, Surbiton, Croydon, Hammersmith, Richmond, City of Westminster, Merton, Dorking, Epsom, Caterham, Oxshott, Feltham, Southwark and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hounslow |
Internet | |
| Surbiton |
Phone | |
| London |
||
| London |
Phone | |
| Croydon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
-
Darren C (He/Him) 🏳️🌈🌍🏉
(@SLushCCool) reported
from
Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
-
♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
-
Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
-
Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
-
☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
-
Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
-
Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
-
Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
-
Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Hounslow, England
@O2 Phone masts are down at my work and home so not good.
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
-
☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
-
Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
-
david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
-
Dowsey
(@fbateallthepies) reported
from
Wandsworth, England
@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
-
Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Mini Vara
(@Miniv20) reported
@O2 Wouldn’t mind not being hung up on by your customer service agents, messages replied to and your network actually working for me to make calls in my home
-
lol
(@Swaggindowntown) reported
@O2 I normally top up my bundle by signing in with my phone number but today it didn’t work . It gave me an email address that is connected to my phone number which isn’t mine. That never happens I spoke to three agents today they all put me on hold and never got back to me.
-
🦀
(@ixlxnx12) reported
@O2 hello, im having issues setting up my voicemail. Ive text the word 'state' called 1750 & 1760, ive dialled **61*901*11*10# it comes up with an error. Please advise
-
GAGE
(@Gage86558172) reported
@BCCShevaun @IPCC_CH @O2 We can’t get ppl to believe basic science. So outlook not very sunny (actually will be scorched earth sunny) but u can’t fix stupid. So the earth will
-
norman haikney
(@patandnormanh) reported
@O2 Any of the poems cover roaming problems in Spain? Full signal, Orange Network, No Service? Basic Customer Service before bells and whistles please.
-
Mark Nelis
(@mark_nelis) reported
@O2 your service in Torbay has been absolutely despicable! No "real" signal for about 2 or 3 months now and you refuse to reply to anyone who challenges you, I'm paying full money for a quarter of the service (along with countless others) yet you blank us.
-
Beth Gordon
(@bethanygordon_) reported
@O2 Everywhere really. I’ve been having one bar of signal at home when I usually get 4/5 and 4G. Same when I’ve been out and about recently too! Frustrating really
-
Coco_45
(@Coco4519866184) reported
Seriously considering leaving @O2 Terrible service! I bought a dongle from them, was told by an in-store assistant to call o2 to cancel agreement and I can't get through for love nor money. Eventually i selected 'lost my phone' and when i eventually got through they hung up!!
-
Daniel Lyddon
(@Daniel_Lyddon) reported
Considering I've upgraded to @O2 #5G, the lack of signal in #ButePark in the centre of #Cardiff is seriously annoying...
-
Oliver Blaiklock
(@velohorse) reported
@nicknogger @O2 Did you get a reply for this? My dad is having the same problem...