O2

O2 Outage Report in Epsom, Surrey, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom, Surrey, England 03/10/2026 06:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Epsom, Surrey, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, Leatherhead, Southwark, Woking, Thornton Heath, Hounslow, City of Westminster, Esher, Kensington, Worcester Park, Wandsworth, Wallington, Kingston upon Thames and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLeatherhead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • cgledhill Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • Munden87 AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LeighB123 Leigh Bartley (@LeighB123) reported

    @O2 trying all day to speak to someone about my phone not making calls. I was on hold for 1hr30mins. Nobody answered. Live chat, nobody has come back to me!!! This is terrible service. I now cannot make any calls, not even to 202 customer services. Someone please help !!!!!!

  • kmoz83 Karen Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kmoz83) reported

    Hi @O2! Is there a problem with the network? I'm unable to make any calls. I can to receive calls. Have tried restarting the phone and removing/re-inserting the Sim card, no joy.

  • DavidJa1702 David James (@DavidJa1702) reported

    @o2 how do I register a complaint with o2 been on hold for 1 hour 13 minutes

  • jghur2 jghur (@jghur2) reported

    @o2 new customer who can’t access his online account - keep ringing and told nothing you can do - this is a joke - either give me access to my account or let me leave #o2

  • becky_snellin Becky Snellin (@becky_snellin) reported

    @O2 @O2 was on the phone for nearly 3 hours this morning and then it hung up! Now been on hold for another 40 minutes this afternoon still no answer.. absolutely TERRIBLE service

  • mfrayCFC Formerly chelski_blues (@mfrayCFC) reported

    @Innerangels1 @O2 I managed to get through to someone using the chat function on the My O2 app so I recommend trying that if all other avenues fail.

  • Adanna6835 Asiri wealthy (@Adanna6835) reported

    @Spacebug2058 @O2 Talk to @DarcyDrollinger they helped me when support services wouldn’t help me🥺..

  • chilaspt Xicuembo (@chilaspt) reported

    @O2 Hey when will you sort out the congestion at Gatwick airport? Full signal, no data flowing, 5 different phones and contracts on O2 so Def not an endpoint issue

  • DavunionP David P (@DavunionP) reported

    @O2 Attempted to get bill information on Tuesday 24th January 2023. Currently on hold for over 38 minutes. Have spent over 2hrs on the phone and used DM with no luck. There is something wrong with my access to the billing . Poor service from a communication service

  • Adanna6835 Asiri wealthy (@Adanna6835) reported

    @O2 @sarahbonelivec1 I’ll advise you quickly look out for @DarcyDrollinger help.