O2

O2 Outage Report in Epsom, Surrey, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom, Surrey, England 01/19/2026 20:15

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Epsom, Surrey, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, Croydon, City of Westminster, Wandsworth, Fulham, Hounslow, Surbiton and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Phone
United KingdomCroydon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • m1k3ydan Haynsie (@m1k3ydan) reported

    @virginmedia @O2 MY02 I cannot login, each time I talk to support after waiting at least 30 mins, they know nothing, try this tweak that tweak, nothing, escalations. Was once told I need to contact VM and change my password, really?? all while I cannot access my account for months, it’s laughable

  • KingofSpin108 Prashant (@KingofSpin108) reported

    @O2 Hi, why am I going to be charged £59.66 on a service I have not signed up for? Why can you not confirm any contract cancellation requests? Why is it so difficult to get good customer service from yourselves? Absolute joke.

  • alannah_07 Alannah (@alannah_07) reported

    @O2 from your customer service in the Middlesbrough store to on the phone I can honestly say it’s been shocking I’m so on the verge to leaving full stop because way I’ve been treated

  • debbiebrown73 Debbie Brown 😊 (@debbiebrown73) reported

    @thenamesMEmM @NoWayWoke And when you do finally get through to @O2 they're useless!! I have to gather the strength to contact them again tomorrow to resolve my problem.

  • devils_refugee Charlie C (@devils_refugee) reported

    O2 is the worst. Not sure what happened to them @O2

  • TamaraA92132943 Tamara 🦋 (@TamaraA92132943) reported

    @O2 @M1458Morris @CallumstuEllis Shut down your scam call centres in India first

  • JustTanya9 Tanya-louise (@JustTanya9) reported

    @O2 waiting onsomeone answering phone to an extremely busy line for message to tell you if you go on to app we can help quicker well yes if my app was working I could but nope this virgin O2 crap isn't working !!!! #bettermusicneeded stop fixing what's not broken

  • j_gilby jewells66 (@j_gilby) reported

    @O2 pls can someone help with an issue relating to a new sim We have been trying to get thru on phone for an hour 😱

  • juliewa19861 julie warren (@juliewa19861) reported

    @O2 can someone help me. I can't log into my account to check my bolt on has been loaded. Can't get through by phone. The bot provides me with a link to get to customer servicrs which takes me to the log in page that says error 203 then the bot ends the call. worst service ever

  • jj21_jj matheus (@jj21_jj) reported

    @O2 literally trying to give you money in return for mobile broadband and your website is ******* ****. Won’t let me log in or register. It’s been like this for a month because I thought I’d give it time but it’s still saying the same ****.