O2 Outage Report in Epsom, Surrey, England
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The latest reports from users having issues in Epsom come from postal codes KT19.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent O2 outage reports came from the following cities: London, Merton, Hammersmith, Dorking, Epsom, Caterham, Oxshott, Croydon, City of Westminster, Feltham, Southwark, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Dorking |
Internet |
Community Discussion
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O2 Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nursepenny71
(@pennyb1971) reported
@O2 only 1 bar of coverage again in Hayes Middx. Daily reports of masts not working. New phone and SIM card last Saturday, so not phone or SIM. Bloody awful.
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IncaWed
(@IncawedOxfordDJ) reported
@O2 I have a fault where I can’t receive sms messages. I can send without issue and calls are fine. I know at least 3 people have sent to me today as they’ve called to see why I’ve not replied
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Stephh
(@internetsmyhobi) reported
@o2 I cannot access upgrade options or my o2 on my browser or the app. Is this a current issue?
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Maxwell Fine ⚡️
(@maxwell_fine) reported
@O2 absolutely totally incompetent and rude staff in your Brent Cross store yesterday afternoon. Your landline handset doesn’t work so couldn’t speak to customer service. Staff shrugged shoulders. What a joke.
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Becky Stevens
(@BeckyHopeS) reported
disgusting customer service by @O2 especially after being a customer for so long 😡
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Ally 🇦🇺🇮🇹
(@Ally1889) reported
@madscientist700 @EE @O2 We have internet with EE have done for donkeys years (Orange then EE) get free upgrade router from every so often we then switched from BT phone to EE saving a packet - never had a problem with them and certainly can’t fault the service
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True Values
(@TrueValues6) reported
@O2 worst customer service ever,just plain bullying by the so called customer service.There is no network and they ask me to go for switching disgusting
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David Nicol
(@davidxnicol) reported
@O2 The only reason I know it's an O2 number is because I did call the last number back. I'm not here to police your network. Do better
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Skeletor
(@Skeletorfonze1) reported
@O2 I had a billing issue and it's meant my phone has been cut off temporarily. However it won't let me call 999. Which I only discovered when I needed it today.
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Matthew.T.Austwick
(@MattTAustwick) reported
@O2 The signal in my local area (home) of HD9 as far as Huddersfield is absolutely abysmal and I can’t even get a solid 4G or 3G connection. Can I ask what’s being done about it? I’m paying a lot of money for a service I cannot use half the time. I need mobile signal. Thanks