O2

O2 Outage Report in Epsom, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom, Surrey, England 01/17/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Epsom, Surrey, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, Southwark, Croydon, City of Westminster, Wandsworth, Fulham, Hounslow, Surbiton and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Phone
United KingdomCroydon Total Blackout
United KingdomSouthwark Phone

Community Discussion

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O2 Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • omar_sheikh Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • Downtonres Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • loganwicke logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Hele_lena Lena (@Hele_lena) reported

    @O2 @Jacki74 Same issue here and it’s making me wonder if moving is a good idea.

  • helenemfoster Helen Foster (@helenemfoster) reported

    @O2 been holding to speak to your customer service team for 35 minutes now. Is anyone there? And no, the answers are not on your website or on My O2. Help!

  • Hele_lena Lena (@Hele_lena) reported

    @O2 trying to cal to give my PAC number to transfer my current number over to you but maybe I should just cancel my new contract with you guys as it’s impossible to speak to an operator.

  • DavidBa01220695 David Baldwin (@DavidBa01220695) reported

    @O2 please let me know how I can get a problem not of my making with 02 resolved. Spoken with several advisors who promise the earth or cut me off. The incompetence of one of your staff has caused me severe problems and hours waiting to speak to someone only to b cut off

  • codemonkey3350 Howard Keane (@codemonkey3350) reported

    @Ofcom @O2 @TelefonicaUK been on hold for 25 minutes now. At what point can I have my contract terminated without paying a penalty? I’ve had this contract for 2 months now and the mobile data has never worked. I’ve spoken to someone previously who was going to send a new sim out

  • Natalie63271644 Natalie (@Natalie63271644) reported

    @O2 So I spent 2 hours and 12 minutes on hold to o2 customer services as I cant access my account through the app or main site. To be told that I'm not the only one and suck it up she then proceeded to hang up on me

  • verywearypaul Paul Sturgess (@verywearypaul) reported

    @O2 switched to you Mon. Phone keeps saying emergency only. Conversation via app is impossible. Not impressed. Probably going back to 3.

  • walksinwinter Natasha (@walksinwinter) reported

    Feel like @O2 owe me money back for the poor excuse of phone signal in maidstone. Absolute nightmare all flipping week so far.

  • kendall1tau Ori (@kendall1tau) reported

    @O2 Aren’t you 50% owned by @TelefonicaUK ? who own 100% of @giffgaff ? The phone is locked to your network surely you must of come across the situation before and could help ?

  • s_w_photograph Stuart Williamson Photography (@s_w_photograph) reported

    @gembot90 @O2 I know, it’s like they’ve turned the 3G signal off, 4G will go the same way eventually