O2 Outage Report in Edmonton, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Edmonton, Greater London, England
The most recent O2 outage reports came from the following cities: London, Harringay, Hackney, City of London, Ealing, Harlow, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Kensington, St Albans, Southwark and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Harringay |
Phone | |
| London |
Internet | |
| Hackney |
Phone | |
| City of London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Edmonton, England
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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UnhappyHoopla
(@Palouisea) reported
from
Shenley, England
@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Ashley Leggett
(@ashley_leggett) reported
from
London Colney, England
@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Fatima Duerden 🇪🇺
(@FatimaDuerden) reported
from
Camberwell, England
My 4G is down. Only Wifi working. @O2 is there a problem??
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Miss Wotless
(@misswotless1) reported
from
London Colney, England
Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Will J McC
(@WillJMcc) reported
When you've been with @ee for 10+ years and they can't even match deals from other providers. On the other hand, I'll be a new customer to someone else, @O2 @VodafoneUK who wants to sell me a contract for a Galaxy S20 FE?
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Corgi
(@corgicorri) reported
I wanted to talk to @O2 about a tariff. I logged into the app with my fingerprint then (eventually) found their chat service. I was asked for 5 different security facts!! Then it took 90 minutes to deal with my query when a 5 minute phone call would have done it. #covidexcuses
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Mark Batch
(@MarkSBatch) reported
@O2 Please tell me how I access webchat on a normal day to day basis? There is no option on your homepage etc. Not very clear or I can see. As a phone company it’s prob vital to have a webchat service. How can people call to sort things out when they have phone issues!?
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paulo
(@P1Photography) reported
@ThreeUK @O2 @VodafoneUK As your sharing with Vodafone... And being both a Vodafone and 3 customer do we get a discount.
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Neil Blackman
(@NeilBlackman4) reported
@O2 I was contacted today by someone claiming to be from the O2 “claims department” on an 0800 number. It’s was a scam call. Wanting my details. Are you aware this is going on. As an O2 customer, please can I ask you investigate
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Jade North
(@JadeNorth) reported
@O2 hi I’m not receiving text messages any reason why? I’ve tried restarting and also removed sim. My phone calls also cut out. Can you help as I need sms for work.
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Jessica Humphries
(@Jessica13917471) reported
@JadeNorth @O2 I've got the same issue and just get fobbed off yet they still charge us for a service they fail to provide....JOKE
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Steve Armstrong
(@steveontwitt) reported
@O2 Been an O2 customer for 17 years; taking a bit of a punt but do you have any deals that could help me get a new Samsung s21 ultra without having to pay the £345 device plan exit on my current contract... I'll give you another 17 years if you can!
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Sam
(@ample_4) reported
@O2 any chance you could sort out the network issues in the Reading area, I’ve done the self help guide you keep telling people to use and I’m fed up of resetting/ aeroplane mode my phone.
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Jessica Humphries
(@Jessica13917471) reported
@O2 I'm not very happy with the customer service I've recieved, where I currently live I've had no signal for 2 months or at my place of work. I've replaced the sim as advised by you and it's still not working. Blaming it on a mask when the problem on going is you not listening!!