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O2

O2 Outage Report in Edmonton, Greater London, England

Why is my O2 service not working?

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If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Edmonton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edmonton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Edmonton, England

The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Enfield Town, Newham, Wembley, Wandsworth, Paddington, Wealdstone, Hackney, Barnet, Kensington, Poplar, Muswell Hill, and Chingford.

CityProblem TypeReport Time
City of London Internet 30 minutes ago
London Wi-fi 1 day ago
London Phone 1 day ago
Hammersmith Internet 1 day ago
London Phone 2 days ago
Enfield Town E-mail 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Edmonton, England

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • Mr_ISC
    Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • martinkay11
    Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • Sheree_Kirby
    Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • aydenwilsonHE
    Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • MCFCLondon
    Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • sladey66
    It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • markh4780
    Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • KevinWNewman
    Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • kostas1903
    Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • s_mawds
    Stephen Mawdsley (@s_mawds) reported

    @O2 sick to death of a network I can’t get signal on. You are failing to fulfill your side of the contract by not probiding a suitable service. I’d like my contract made null and void or I will take my complaint to @Ofcom

  • djvalentine4u
    DJ (@djvalentine4u) reported

    @O2 @mbicks66 I need to speak to a human being customer service, what is the phone number? I phoned 4445 but an automated machine wasn't able to help me. I've been on live chat,the automated machine did not help me.

  • Alec_McCaig
    Eck (@Alec_McCaig) reported

    @O2 Totally disgraceful customer service from 02. Been on the phone for over 3 hours to numerous advisors within customer complaints and no further forward. Every advisor stated they were the highest person we could reach, but eventually passed us to someone supposedly higher.

  • JP_Galea
    James Galea (@JP_Galea) reported

    @O2 login site has been down for over a month. Customer service keep on promising to fix it or call back. Not a single word from them. Anyone with same issue?

  • x_k8_xxx
    Teacher Kate (@x_k8_xxx) reported

    Hello @O2 , I have arrived in the USA but have no signal. Please help.

  • Sarasota_Gooner
    Lord John Atkin (@Sarasota_Gooner) reported

    @O2 @richardbranson not only is your @VirginAtlantic complaint system disappointing (see feedback re booking ref DJ27GE) but your O2 complaint system AND service is absolutely pathetic!

  • MarkWil35459060
    Mark Williams (@MarkWil35459060) reported

    @O2 what the hell so a crap company like Virgin joins with o2 and block me logging in but your more than happy to take my money get it sort 8 time with the bllod email adrees this is why i hate virgin

  • Yoge__K
    yogeshwarri kannan (@Yoge__K) reported

    @O2 the code you provided is not working for Vue cinema. Customer care is also not very helpful. Too bad

  • tom1408
    TomAJ65🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇳🙏🏻🌺 (@tom1408) reported

    @O2 @VirginMediaO2 I would if I could sign in to my accounts, Ever since you merged I e had nothing but crap trying to log on, Think I'l terminate contracts after over 14 years and go elsewhere as nobody trys to help.

  • DeanBristow16
    Dean Simmons (@DeanBristow16) reported

    @O2 Why is the O2 app still unusable. O2 you are a joke. The app has had 1 star reviews and complaints for years and it's still utter garbage