O2

O2 Outage Report in Colliers Wood, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Colliers Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colliers Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Colliers Wood, Greater London, England 11/29/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colliers Wood, Greater London, England

The most recent O2 outage reports came from the following cities: London, Croydon, Hackney, Ilford, Hammersmith, Wembley, City of London, Poplar, Richmond, Hounslow, City of Westminster, Southall, Merton, Ealing and Hayes.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomIlford Internet
United KingdomHammersmith Internet

Community Discussion

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O2 Issues Reports Near Colliers Wood, England

Latest outage, problems and issue reports in Colliers Wood and nearby locations:

  • Alx_R_M Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • tombyford Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • mustafayadigg bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • TaniaAlcor Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • Thestylist4you Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MsVanillaRose Bewitching Sexy Hag (@MsVanillaRose) reported

    @O2 @beckiemilney Why don't you ask the bereavement team why they've been so useless to poor Beckie?

  • Citizen_JC Citizen JC (@Citizen_JC) reported

    @O2 I've been with you for years with no problem, but since you became part of Virgin Media when the broadband is down my mobile data doesn't work properly. That's when I actually need it! What are you doing to sort it?

  • Samantha_Downes Samantha Soames (aka Samantha Downes) (@Samantha_Downes) reported

    @O2 I've had so many problems after switching from pay monthly to SIM only - I'm still paying £40 a month and there's basically no 4G service at all. I can't even message my husband - SORT THIS OUT I've called you loads of times. Also I work as a news journalist which u know

  • Samantha_Downes Samantha Soames (aka Samantha Downes) (@Samantha_Downes) reported

    @O2 why's my 4G and wifi not working properly.... if it was still lockdown news journalism - counted as a key worker status - keeping the UK connected and empowered - please sort this out - I changed from monthly to SIM only so is this the service what most of your customers get?

  • AidanBeveridge Aidan Beveridge (@AidanBeveridge) reported

    @O2 sorry our customer service isn't open until 8am. Its 8 minutes past 8 and your lines are still not open!! Wish I left O2 now! Absolute joke!

  • SzegfuSanya Sandorr Szegfu (@SzegfuSanya) reported

    @O2 after hours long fighting finally got my #PayPal code to log in my account and reach my money. But today morning PayPal texts did not come through again. What the hell happening on o2 network?

  • robertmark1976 Rob Mark (@robertmark1976) reported

    @O2 I can’t go into my account because apparently it’s not activated, it’s for a SIM card that has never been used , please help!

  • PeteyJayD PT. (@PeteyJayD) reported

    Hi @O2 it has been a week since you accepted my port request and I’m still on my temporary number. Old number stopped working on Tuesday morning, it is now Friday morning. Called your support number again yesterday who said it would be done by 6PM yesterday. It hasn’t been.

  • join4te Jay (@join4te) reported

    @O2 Day 142 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported

    Hey @o2 your customer service is non existent in an emergency. I was hold for 40 minutes and then cut off and now have phoned three times and get cut off every time as soon as someone answers. My daughter has had her phone stollen trying to report it