O2 Outage Report in Colliers Wood, Greater London, England

Problems in the last 24 hours in Colliers Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colliers Wood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Colliers Wood, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Newham, Wembley, Wandsworth, Greenford, Paddington, Croydon, Hackney, Bromley, Kensington, Poplar, and Leatherhead.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	8 hours ago
City of London	Internet	1 day ago
London	Wi-fi	2 days ago
London	Phone	2 days ago
Hammersmith	Internet	2 days ago
London	Phone	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Colliers Wood, England

Latest outage, problems and issue reports in Colliers Wood and nearby locations:

• 
  Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported 2 minutes ago from Croydon, England

  Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

• 
  Tom Mytton (@TMytton90) reported 5 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Aled Smith (@AledSmith) reported 8 minutes ago from Camden Town, England

  @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

• 
  Gill Barr💙 (@Gill_Barr) reported 13 minutes ago from Islington, England

  @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

• 
  T é y 🌺💜 (@TeyLove_) reported 18 minutes ago from Islington, England

  @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

• 
  Vanessa (@thatVanessa1) reported 18 minutes ago from Camberwell, England

  @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

• 
  Nick Shuttleworth (@nickshuttle) reported 20 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  LTH🇬🇧london (@LTHlondon) reported 25 minutes ago from Camberwell, England

  @SarahJa28484793 @O2 Not bad, I must say

• 
  des (@des700) reported 29 minutes ago from Camberwell, England

  Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

• 
  María (@Maria__RG) reported 30 minutes ago from East Ham, England

  @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 30 minutes ago from Camberwell, England

  @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

• 
  Sachin Kumar (@sachink0201) reported 36 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  des (@des700) reported 37 minutes ago from Camberwell, England

  @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

• 
  John (@saps_JP) reported 38 minutes ago from Stratford, England

  Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

• 
  Richard Lace (@huggyheaven) reported 46 minutes ago from Wandsworth, England

  @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

• 
  daisy (@daishughes) reported 48 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Jord (@jordanharris86) reported 53 minutes ago from Poplar, England

  @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

• 
  Steve Depeare (@depeare) reported 54 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 54 minutes ago from London, England

  @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

• 
  Yasir kiani (@yasirkiani22) reported 57 minutes ago from East Ham, England

  @O2 it’s been three weeks now and very poor customer service no response???

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  paolodicoolio (@redhotcoolio) reported 5 minutes ago

  @O2 Looking at service checker says masts not working correctly near me? Work colleague with tesco mobile told 4 out of 6 local masts down? Is work ongoing

• 
  Antonella (@hatteriaUK) reported 5 minutes ago

  @O2 I changed network manually many times and finally more than one call/text went thru. Finger crossed that it’ll work from now on. I missed an imp call; bit of a nightmare to sort out the fallout. Thank you.

• 
  Katy Guest (@katyguest36912) reported 5 minutes ago

  @O2 @O2 please will you let me know how to contact someone about this? I'm appreciative of your colleagues' help in DMs but I can't wait 12 hours between replies or I won't get this resolved for days. Please can I call a help centre or something?

• 
  Matt Laws (@Lawsenbauer) reported 6 minutes ago

  Hey @LutzSchueler HUGE congrats on the strong Q1 results as declared in May! PS Your @O2 support team are doing a great job of not returning customer payments for zero service 🙏

• 
  Sue Wilson 💙 (@dotriflewithme) reported 6 minutes ago

  @O2 how do I cancel my O2 phone insurance please - doesn’t seem possible on My O2? It doesn’t seem to offer anything beyond my home insurance offer - unless you can tell me differently?

• 
  im not not a minor (@hihiimaminorr) reported 14 minutes ago

  @O2 your customer service is absolutely useless, i was told to wait 24 hours for my sim to activate. then i was told that i would have to go into store to activate however i can’t do that as the contract is under my dads name. i can’t change the details so they are in my name

• 
  HITMAN DJ (@RealHitManDj) reported 17 minutes ago

  @O2 your network and coverage is a load of S**t in my area. It never works, my phone keeps cutting out half way through a call. rang up customer services and been into the store many times and all me & my wife get told is we will look into it or address it to the relevant team

• 
  darwin daz (@darwindaz1) reported 26 minutes ago

  @O2 My last phone was an iPhone. People tell me my messages say from iPhone. Could that be the issue?

• 
  Craig Morgan (@CMorgan1993) reported 26 minutes ago

  @o2 I cannot believe the shocking customer service I have received from@this company, I’ve had an issue since April and was told to get a sim replacement…the person didn’t even look at the area and there’s a mast down which wouldn’t work with a new sim anyway

• 
  Richard Mincher (@mincher_richard) reported 30 minutes ago

  @O2 I cannot seem to make phone calls on my mobile today, is there any up with the network?