O2 Outage Report in Colliers Wood, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Colliers Wood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colliers Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Colliers Wood, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Poplar, Hackney, Leatherhead, Southwark, Ilford, Paddington, Thornton Heath, Hounslow, City of London, Harringay, Ealing, Newham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Colliers Wood, England
Latest outage, problems and issue reports in Colliers Wood and nearby locations:
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Thompson
(@AT_TT) reported
Hi @O2 I have a S21 Ultra brought directly from Samsung UK , it's got samsung default firmware ,Phone is unlocked to any network , will Wifi Calling work or will it need o2 firmware on the device for it to work?
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Andrew Pringle
(@andrew_pringle) reported
@O2 how can you be this incompetent!? Having an issue with my service. You're sending out a new sim card which arrives in 1-3 days, but you disabled my current sim card so can't even contact you to resolve this. Can somebody actually help!?
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Naomi Turner
(@NaoSplash) reported
I sigh, and do a network reset. Doesn’t work. Now have to call @O2 back, wait on hold again, start from the beginning with another agent and meanwhile I now haven’t had cellular capability all day. I pay enough for it! Shocking customer service. Disappointed 🤬
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denny57
(@denny57) reported
@AXS_UK unable to attend @DianaRoss @O2 last week due to having an operation on my arm. I had insurance and put in a claim for refund they have declined my claim as my insurance was on the original date and not the COVID rescheduled dates! & I need to speak to you for refund HELP
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Myles
(@Myles86927573) reported
@O2 absolutely disgusting customer service. In a rural area with a extremely ill person just released from hospital, no other phone and 02 deactivates my sim twice because of incompetence then replies once every hour. No way to call 999 if needed.
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neil m kennedy
(@neilkennedy) reported
@O2 Service from O2 is terrible. 2 months and my number is still being rejected on London Underground WiFi. Phoned for help after passed on, line cut off. I want to go back to EE!
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Susan Dr Jones
(@SusanJonesArts) reported
I'm thinking that @O2 hasn't listened to the hold *music* that callers w problem to sort have to stick their fingers over their ears to tolerate.... five minutes so far and blurgh squeak squeal crash, wooshhhhh is enough to do your head in (or at least to jump contract....)
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Jenni
(@Jenni_tron) reported
@O2 Any plans to bring back our network coverage?…as much as I’m enjoying paying for a phone I can’t use.
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mack tL
(@nerziia) reported
just sat on the phone on hold to @o2 for an hour just for someone to hang up on me, absolute joke.
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mark williams
(@markwill69) reported
@O2 How long does it take for Customer Relations to investigate a complaint? 1st complaint sent 16th June and a second complaint sent 23rd June for the same reason. Where are you O2 Customer Complaints Review Service?