O2 Outage Report in Colliers Wood, Greater London, England

Problems in the last 24 hours in Colliers Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colliers Wood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Colliers Wood, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wembley, Wandsworth, Greenford, Paddington, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Leatherhead, and Southwark.

City	Problem Type	Report Time
London	Phone	5 hours ago
Hammersmith	Internet	8 hours ago
London	Wi-fi	1 day ago
London	Total Blackout	2 days ago
Newham	Phone	2 days ago
Wembley	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Colliers Wood, England

Latest outage, problems and issue reports in Colliers Wood and nearby locations:

• 
  des (@des700) reported 4 minutes ago from Camberwell, England

  @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

• 
  Vanessa (@thatVanessa1) reported 9 minutes ago from Camberwell, England

  @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

• 
  hedara (@hedaramusic) reported 13 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Stephanie Bennett (@StephsBubble) reported 14 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Yasir kiani (@yasirkiani22) reported 16 minutes ago from East Ham, England

  @O2 it’s been three weeks now and very poor customer service no response???

• 
  María (@Maria__RG) reported 18 minutes ago from East Ham, England

  @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 20 minutes ago from Camberwell, England

  @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

• 
  John (@saps_JP) reported 30 minutes ago from Stratford, England

  Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

• 
  Steve Depeare (@depeare) reported 32 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  des (@des700) reported 33 minutes ago from Camberwell, England

  Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

• 
  David (@daveya90) reported 35 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  Aled Smith (@AledSmith) reported 38 minutes ago from Camden Town, England

  @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

• 
  Nick Shuttleworth (@nickshuttle) reported 39 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Jord (@jordanharris86) reported 40 minutes ago from Poplar, England

  @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 42 minutes ago from London, England

  @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

• 
  Stephanie Bennett (@StephsBubble) reported 46 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Tom Mytton (@TMytton90) reported 46 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  daisy (@daishughes) reported 49 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  T é y 🌺💜 (@TeyLove_) reported 50 minutes ago from Islington, England

  @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

• 
  Sachin Kumar (@sachink0201) reported 53 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Honest Mobile (@Honest_Mobile_) reported 7 minutes ago

  @SPD_travels @O2 Hey there! Looking for customer support in seconds from real people who don’t read off a script? We’re the mobile network for you 🤩 Send us a DM - we’d love to chat!

• 
  Rude as HECK (@rudeasHECK) reported 8 minutes ago

  @EGX Thanks- having a technical issue in that it's telling me my presale. Ode is invalid. Maybe this is more of an issue for @virginmedia or @O2 though?

• 
  Rebecca Carr (@xRebecccaa2) reported 10 minutes ago

  @O2 I just had a notification on my phone to say my 4G calls have been turned off. 10 minutes later my phone has signed me out of my imessage? i have turned it back on but it doesn't move from 'waiting for activation'. I cannot send or receive messages, can you help please.

• 
  Craig (@Tiiatcha) reported 11 minutes ago

  I have used chat options to communicate with both @O2 and @virginmedia this week and I get this horrible feeling I am not the only customer they are dealing with as the time between responses is incredibly long… not the best way of making me feel important!

• 
  Mark Bishop (@M80CHUB) reported 12 minutes ago

  @Stevewi13663266 @O2 @VMO2News I’m having exactly the same issues. First world problems

• 
  Kelly Gower (@WellyBellyBoo) reported 13 minutes ago

  @O2 Still having problems just keeps looping to the login screen

• 
  RaeRubyRae (@RaeRubyRaeK) reported 14 minutes ago

  @O2 really needs an attitude adjustment. The customer service apathy is appalling! Been saying it for ages & if you move to a sister company they literally say ‘well we’ll still be making money off you so…’ totally bloody vile arrogance! 😡

• 
  Clare Jones (@clarey5) reported 19 minutes ago

  I have cancelled my direct debit. I can provide you with the details of the contract by DM if you wish. I will not waste another 2 hours of my life on the phone waiting for @O2 ‘customer services’ to answer my call.

• 
  ~ Sophie ~ (@sophie_massey1) reported 22 minutes ago

  @O2 got a new SIM card but nowhere on the packet does it give the mobile number, please can you help?

• 
  Scotty M (@_scottym_) reported 22 minutes ago

  Please can you help @o2, I’m in limbo right now.