O2 Outage Report in Colliers Wood, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Colliers Wood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colliers Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Colliers Wood, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Poplar, Hackney, Leatherhead, Southwark, Ilford, Paddington, Thornton Heath, Hounslow, City of London, Harringay, Ealing, Newham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Colliers Wood, England
Latest outage, problems and issue reports in Colliers Wood and nearby locations:
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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chlo'
(@iChloeHart) reported
The customer service with @O2 is absolutely shocking 😳 first and last time I will ever be taking a contract out with them!
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Marcus Baker
(@marcusislington) reported
@O2 why is your customer service so bad? I just want to pay a bill!
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Craig Tomlinson
(@FrCraigT) reported
@O2 I want to cancel my contract on my ipad once it is fulfilled. Your website tells me to call 202, but obviously I cannot. Can you provide me with an alternative?
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sarah mustoe
(@special5757) reported
@O2 @GreggsOfficial every time I try to redeem your offer the app plays up and I get real attitude from greggs staff, tried to get the sausage and bean melt and the code changed to breakfast roll, your staff in Putney were very rude
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Jaimie
(@Jaimie27820845) reported
@O2 is the 02 application down as its not showing my data usage
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Latham Smith - Your local, friendly Letting Agent
(@lathamsmithltd) reported
@O2 Cancelled my o2 SIM card that I was mis sold by @virginmedia on 5th February and have it in writing from o2 as on Live Chat and again yesterday as you didn’t do it right the first time. Today you deduct 2 x payments from my bank!!!! WTF. Sort this please. Today!!!
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Jase Dub
(@Jase_Dub) reported
@O2 do your managers know how to call back customers? 24hr wait is now 48hr, 2yrs and I am still no closer to a resolution of my issue on my 8 o2 contracts. I have been loyal but you never provide the services, every customer services representative falls asleep reading my notes.
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𝑴𝒊𝒌𝒆 𝑱𝒙
(@swansfootbaII) reported
@virginmedia @O2 have a new customer.
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Adam
(@AdsCordite) reported
@O2 hey! Are you guys having issues in the Hastings area? My elderly dad currently has no electricity and I can’t get through on his mobile. His area has had a red warning today so I am assuming it’s to do with that
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Dr Mark Williams
(@drmarkwilliams6) reported
@O2 having recently transferred from Virgin to yourselves I have encountered problem after problem. Initially all OK then downhill. How can I get this sorted? Been trying for over a week now. Not happy.