O2

O2 Outage Report in Colliers Wood, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Colliers Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colliers Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Colliers Wood, Greater London, England 01/14/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Colliers Wood, Greater London, England

The most recent O2 outage reports came from the following cities: London, City of London, Croydon, Southwark, Ealing, City of Westminster, Hammersmith, Southall, Bromley, Wandsworth, Hackney, Paddington, Fulham, Hayes and Islington.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomCroydon Total Blackout
United KingdomSouthwark Phone
United KingdomEaling Phone
United KingdomCroydon Phone

Community Discussion

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O2 Issues Reports Near Colliers Wood, England

Latest outage, problems and issue reports in Colliers Wood and nearby locations:

  • guydorrell1 Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

  • thatVanessa1 Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • nickshuttle Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • des700 des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • des700 des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • LTHlondon LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrtnwith martin witherford (@mrtnwith) reported

    @O2 Fed up of the spam text messages saying I have been sent an email when I haven’t if it continues I will be cancelling both my contracts with O2 on the grounds of them being ****

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @O2 @Harjieeee No they don’t, your service is shocking

  • frankie23thomas frankie23thomas (@frankie23thomas) reported

    @Lea_May_ @O2 Hey Lea, just wondering if you ever sorted this? I had the same issue and I’m now stuck in a 36 month contract 😭

  • AlisonIHardie Alison Hardie (@AlisonIHardie) reported from Kirkintilloch, Scotland

    @simonhouston68 @O2 I reckon u need to get them to accept your messages are a complaint, insist they treat it as one and then ask them when they 'started the clock' in terms of issuing you with a deadlock letter. Get that and then take it to Ofcom. Sounds utterly ridiculous to credit you, not repay!

  • Scuubersteve stephen wallwork (@Scuubersteve) reported

    @O2 Reasons not to love 02: the signal is unreliable.

  • gothgirlgrey GothGirlGoneGrey (@gothgirlgrey) reported

    @O2 Reasons to leave O2 ✅ calls cut out despite having a full signal ✅ 4G speed less than 2mbps despite having a full signal ✅ complaint not upheld because I have used your service successfully for 6 months so the last 6 weeks of unsuccessful service is irrelevant ✅ cos u suck

  • JcraigJennifer Jen (@JcraigJennifer) reported

    @O2 Order a phone that never arrives despite 2 emails, countless chats and 17 (!!!) phone calls to customer service. Despite DPD saying the phone is lost and O2 promising to send another, it never happened. Please don’t tell me to send a DM- it will be my 11th pointless one.

  • Leonara99550659 Leonara (@Leonara99550659) reported

    @virginmedia @O2 Never ever go to virgin media for anything. HOPELESS customer service, shoddy products, terrifyingly awful executive team, low IQ, can’t solve problems. Don’t ever use them go elsewhere.

  • 14petefellows Peter Fellows (@14petefellows) reported

    @O2 just to let you know your customer service sucks. Your chat ends at 8pm and your staff member stopped responding at 19:53 knowing I’d be cut off at 8pm. Bravo. Maybe I won’t upgrade after all. I’ll find somewhere that offers decent service instead

  • kaffachino kat (@kaffachino) reported

    @O2 Hi, my signal/data seems to keep dropping out and it’s just getting worse! I have to restart my phone multiple times a day which helps for a bit but then it’s shocking again. I regret entering another contract with you bc I can’t use my phone unless i can connect to wifi!