O2 Outage Report in Colliers Wood, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Colliers Wood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colliers Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Colliers Wood, Greater London, England
The most recent O2 outage reports came from the following cities: Poplar, London, Richmond, Hounslow, Hammersmith, City of Westminster, Southall, Merton, Ealing, Hayes, Hackney, Epsom, Caterham, Orpington and Oxshott.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| London |
Phone | |
| Richmond |
Phone | |
| London |
Internet | |
| Hounslow |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Colliers Wood, England
Latest outage, problems and issue reports in Colliers Wood and nearby locations:
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Richard Lace
(@huggyheaven) reported
from
Wandsworth, England
@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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R Bamber
(@RABAMBER) reported
I can also still see on Uswitch. Off to @O2 as not vary reassuring customer service at all so certainly don’t want to spend 2 years with you
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Yvonne
(@vonisred) reported
@AirtimeRewards @O2 hi can you help please. My partner redeemed £20 with you on 20/04 but it is still not showing on his o2 account. He spoke to o2 last week and they couldn't see it on his account.
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Neil Richardson
(@ricoedd) reported
@O2 There a mask down in the area? According to o2, when will it be working again. Can't make calls etc.
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Keith thornton
(@reddwarf4ever) reported
@O2 Yes I know, but when I go to activate it, the message says can’t have it as virgin BB not available in my area, but have had virgin BB for years, I hear this is a common problem with your website
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PK1
(@PK1_F1_Fan) reported
@O2 I've been coerced into early upgrade, what salesguy promised vs what accnts telling me r 2 different things. Cust.srvs unable to refund my £ back to crdit card which I used to pay off existing balance on phone. I'm a loyal 02 custmr over 20 yrs I'm asking for help to resolve
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Simon Devlin
(@devils50) reported
@O2 why is your 5G slow? No faster than 3G
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tom dixon
(@edtomu) reported
@O2 Hi! I received a code for Odeon cinema via the Priority app. But it’s not working! Normally it works fine without any issue. The app suggests I should Tweet for support. Thanks!
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Ian
(@Ian1Martin) reported
@O2 having trouble online transferring my number to you
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Techdirect79
(@techdirect79) reported
When there is emergency at @O2 @TheO2 Anyone: Fire, Quick call 999. @O2: OK. Can we interest you in this AirPods Its just £109 and best part is we can add it to your next bill.. Sometimes just do what the customers ask you to.. People will buy more if you give good service
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Michelle kinning
(@KinningMichelle) reported
@O2 can I please have help