O2 Outage Report in Colliers Wood, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Colliers Wood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colliers Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Colliers Wood, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, Hammersmith, London, Poplar, Hackney, Leatherhead, Southwark, Ilford, Paddington, Thornton Heath, Hounslow, Harringay, Ealing, Newham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Colliers Wood, England
Latest outage, problems and issue reports in Colliers Wood and nearby locations:
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Massimo Jaconelli
(@Maxx_Jaconelli) reported
@O2 so many let down kids and customers in Boston @_CaffeNero_ as priority is broken . Will this be corrected for tomorrow?
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Graham Collins
(@GrahamCollinsUK) reported
@O2 Out of the UK & getting no options for a phone network?! Trying to contact you & you keep sending texts I cannot receive due to no signal?! How can I contact you to resolve the connection problems? 🤔#o2 #international
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Alex
(@ausalex) reported
@O2 That just takes me round in circles, I want to send you a message to get my account activated as for some reason it isn’t so I can’t reset the password to log in to myo2. There is nothing in those pages to help and so I select contact us and it takes me back there.
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Lucas
(@LucasJTGleed) reported
@O2 - how long does it take your technical team to call a customer back when requested? I’m still waiting for a call back to sort my #crappy service out in #swindon
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Alex
(@UkAlexg) reported
Spectacularly poor service from @O2 . Lovely people - appalling systems! Trying to move my family's mobiles from another carrier. Accepted orders for three of them, fourth and final gets credit decline. I now have a negative on my credit score for no good reason.
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Keith thornton
(@reddwarf4ever) reported
@O2 hello I am with Tesco mobile who use the O2 network, I plan switching from Tesco to O2, do I use the PAC method, or do I have to fill in a form to keep the same number, thanks…
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Adam
(@AdamPrtn) reported
It goes from bad to worse for @o2 today. They've now lost my ******* phone number. Words can't describe how pissed off I am right now.
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lincsbirder2019
(@lincsbirder2019) reported
Nice to see @O2 respond to direct messages within a decent time scale….it’s a bit like their signal, works when it wants
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Pataville Info
(@Pataville) reported
@O2 have been billing us since 2016 for a closed account. A manager call has been promised within 48 hours 3 times but no contact received yet. @O2 have promised the executive complaints team will be in touch within 5 days. They should invest more in cus service. #badservice
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RobertTheWanted94
(@RobTheWanted94) reported
Decided to move away from @O2 because they’re signal is absolutely shocking. Can’t blame it on the weather as it’s been like that all week. They get millions a year but can’t improve their signal. You’ll get better signal in a desert or in the Antarctic. #PatheticCustomerService