Plusnet

Plusnet Outage in West Wickham, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Problems detected at Plusnet

Plusnet problems in the last 24 hours in West Wickham, England

Plusnet Outage Chart in West Wickham, Greater London, England 10/29/2020 12:40

October 29: Problems at Plusnet

Plusnet is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.07% Internet
  • Wi-fi 8.94% Wi-fi
  • Phone 5.85% Phone
  • Total Blackout 4.88% Total Blackout
  • E-mail 2.93% E-mail
  • TV .33% TV

Plusnet Outage Map Near West Wickham, Greater London, England

The most recent outage reports and issues originated from City of Westminster, London, Epsom, Paddington, Poplar, Sidcup, Shepherds Bush, Mitcham, Islington, Banstead, Lower Kingswood, Croydon, Bromley, Camden Town and Balham.

United KingdomCity of Westminster Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Plusnet in West Wickham, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:
  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • ellifanntine ✳️👁‍🗨𝕖𝕝𝕝i (@ellifanntine) reported

    @Plusnet Just duplicating this message as I'm anxious to sort this out: Hi, was just on your site looking at prices, and clicked on something about phones, and this appeared: `We will keep you updated by email and tell you once your service is ready to use.` What does this mean?

  • Cosette31398758 Cosette (@Cosette31398758) reported

    Today @Plusnet @plusnethelp is not working again

  • JaMzzYT James (@JaMzzYT) reported

    @Plusnet is not good, it is cheap cause it is bad, spent all day with out it cause it basically refuses to connect to my phone

  • WarwickCarl Carl Fort (@WarwickCarl) reported

    Twitter @plusnethelp I am a Plusnet user and the house phone is not accepting calls, there is also no dial tone. Have done the checks as your website indicates. Tried calling your phone number via my mobile phone and the number does not work. Help!

  • StephenScammell Stephen Scammell (@StephenScammell) reported

    @plusnethelp @Plusnet no answer? I'm currently on hold to customer services for 30 minutes and have already had two disconnects. Disgraceful customer service.

  • SoulGoddess5 Your Goddess - Miss Kitten 🔞🖤 💸 (@SoulGoddess5) reported

    Internet is going super slow and not all posts are posting so if it looks like stuff is missing or looks wierd that’s why! Plusnet are SHITE!

  • Arnorgehh Ziz (@Arnorgehh) reported

    @Plusnet I'm having trouble logging into the members centre. And I need to pay my bill. Can you help please

  • SarahMS4TP Sarah Milburn (@SarahMS4TP) reported

    @plusnethelp @Plusnet I am LIVID. I would like someone to call me back NOW please - having sat on hold for half an hour this morning to be told that my account was broken and you had to set up a whole new account, to having just sat on hold for ANOTHER 30 mins to be cut off!

  • FixingItNow KetanS (@FixingItNow) reported

    Hey @Plusnet / @plusnethelp, would appreciate a response. I'm just trying to help stop others getting scammed. Why can't I do this on Plusnet mobile?

  • turniptickler Matt (@turniptickler) reported

    @plusnethelp i keep getting my wifi disconnecting. On phone for 45 mins to advisor who got me to change settings to 5 ghz so i had 2. I cannot connect to this new wifi channel when putting in the password! I've had nothing but problems since joining plusnet and only 26mb/s speed