Plusnet

Plusnet Outage Report in Stepney, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stepney, Greater London, England 04/25/2024 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stepney, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Paddington, Bermondsey, Hackney, Cricklewood, Harringay, Islington, Camden Town, Tower Hamlets, Enfield Town, Lewisham, Fulham, Wembley and Radlett.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon E-mail
United KingdomCroydon Internet
United KingdomPaddington Total Blackout
United KingdomCroydon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • zakia_ox zakia (@zakia_ox) reported

    plusnet wifi is so **** smh😭😭😭😭

  • paulejhawkins Paul Hawkins (@paulejhawkins) reported

    Another year older. Feel like I'm 20, mainly because I'm without phone (broken) and home internet is on dial up speed (thank you @Plusnet) circa 1998.

  • LizzieRobinson8 Lizzie Robinson (@LizzieRobinson8) reported

    @jlandpartners I am getting really disillusioned with the John Lewis and Waitrose Organisation. I have given up with their broadband & phone offering. The last straw was being charged £50 for an engineer. Plusnet who run the JL broadband service are just awful - avoid.

  • h_buildbetter Trond Larsen (@h_buildbetter) reported

    Anyone else having issues with @Plusnet our internet has been off since Thursday!!!

  • nikfinan today (@nikfinan) reported

    @MartinSLewis £38 Plusnet phone and broadband, fibre , 60+mps. Through the copper wire too so no issues with road being dug up or council cutting virgin cable when they cut thre grass. We are close to the exchange which makes the difference. On the whole very good.

  • ahasandonessex1 😌 (@ahasandonessex1) reported

    @EE recently switched from your broadband to @plusnethelp @Plusnet and absolutely wish we hadn’t is there anything we can do to revert back? Absolutely shocking connectivity and they are fobbing us off saying they’ll call to fix it and not bothering? Any advice?

  • G79Rumi RumiG79 (@G79Rumi) reported

    @Plusnet Hi, can you please respond to my request- I have been waiting TWO WHOLE DAYS on someone to get back to me from your Help Twitter account- disgusting customer service!!!!

  • mangymacaque Rosanne Gaggero (@mangymacaque) reported

    Nothing more irritating than a broadband provider who doesn’t pick up the phone, and their website doesn’t respond because the broadband they deliver is so poor. #Plusnet

  • littlerich27 richie lennon (@littlerich27) reported

    @KateSlaterPR @Plusnet Had a nightmare for ages now. Should never had gone with them. Awful service, the never get back to you. Awful awful awful. Once the EVENTUALLY get back to me and I'm off. See ya plusnet.

  • mcfccallum23 Callum McHale (@mcfccallum23) reported

    Your broadband is ****. @Plusnet