Plusnet

Plusnet Outage Report in Stepney, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Stepney come from postal codes E1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stepney, Greater London, England 01/05/2026 09:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stepney, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Stepney, London, Enfield Town, Hackney, Islington, Croydon, Hammersmith, Barnet, Harringay, Southwark, Wandsworth, Newham, Paddington and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Wi-fi
United KingdomStepney Internet
United KingdomLondon Phone
United KingdomEnfield Town Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Natalieb2110 Natalie Brooks (@Natalieb2110) reported

    @Plusnet any help you can offer me? SIM card is saying no network coverage, and emergency calls only

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet Yorkshire puddings is quite apt . Why as a long term customer must I pay £10.93 a month but as a “new” customer pay £9 for the same sim deal. ?

  • Plusnet Plusnet (@Plusnet) reported

    @MegaSp00n I'm glad you got this sorted! The text service is largely automated, as long as there is a clear fault on the line, this would be raised automatically. - Curtis, Plusnet Sheffield

  • hiphopcob fran t (@hiphopcob) reported

    @Plusnet Well....I had signal and now it's intermittent again today.... I guess its an @EE issue as husbands phone doing the same...what is going on?

  • Andriux55 Andrius (@Andriux55) reported

    @Plusnet no mobile internet just sometimes H+ for more then 3 weeks , what is issue ,why nobody fixing it ?

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet still waiting for some sort of explanation 6 hours later from Plusnets awarding winning customer service team .

  • WoolleyLindsey lindsey woolley (@WoolleyLindsey) reported

    @Plusnet Trying really hard to get a new sim card, any advice (just been on phone to you for 48 mins and as my sim is not working that makes me unpopular with my partner!!) ???

  • Alexis01457679 Alexis (@Alexis01457679) reported

    @Plusnet I'm a broadband customer just tried to sign up for sim only mobile, said there was a payment error but the payment has registered on my card ok, not received any emails, what can I do I don't have time to sit waiting on hold on phone

  • heavenndhell666 i love ramsgate (@heavenndhell666) reported

    @Plusnet find it a total disgrace there is no email provided for business complaints being held to ransom to upgrade or left with the same outdated useless router if I don’t. One customer lost when contract is up

  • jjand00 jaz j (@jjand00) reported

    @Plusnet Hi that’s absolutely fine if it will help resolve the issue