Plusnet Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stepney, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Southwark, Paddington, Muswell Hill, Romford, Edgware, Hackney, Hammersmith, Poplar, Croydon, City of Westminster, Orpington, City of London, Newham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Ryan Brock
(@RJBrock) reported
from
Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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🌑🌙
(@vincentvan_iroh) reported
as if @Plusnet has been taking money from my account for A YEAR after i asked them to close the account for lying about how their service would be good enough for work from home (it isn’t) and they have the nerve to say i owe closing fees when i was way out of contract
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Ann Sinnott
(@AnnMSinnott) reported
@PuppyMonsterBo1 @Virgin You have just blinded me with science! Never heard of plusnet and as for a "roku device" 🙃
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Andy Forrest
(@AndyForrest3) reported
@Plusnet internet in M24 postcode been off for nearly a week now. Any update on when service will be restored as not heard anything since logged last Saturday
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Cliff Braham
(@cliffworld64) reported
@Plusnet fast broadband but we hoped to have some sort of reasonable service for our subscription. Happy Easter Clifford Braham
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Liz Allen
(@lizjonwilltom) reported
@Plusnet @bradjhall Absolutely agree! Why aren’t you rewarding customer loyalty? happy to stay on the new customer rate even though a cheaper deal elsewhere, but loyalty counts for nothing. The best renewal deal is not available to view, I had to ring up, but I prefer to see details written.
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Laura Price
(@LauraPr00618282) reported
@Plusnet my internet is currently down. Do you know why this is?
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Kev THE Red ⚽💜
(@redsince57) reported
@Plusnet Your header says help from 8 to 8 every day. Not on your cust serv line, 500 it ain't!! Rang twice at 8.10 and cut off both times when trying to spk to some1. Asked for a pac code by txt last night. Still nothing!! Might move my b/band too at this rate!
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reasonforchange
(@reasonforchange) reported
@Plusnet service outage in South Suffolk area since 7:54 this morning. Text update still saying anticipated fix will be 13:34 which has long since gone. When will this be fixed?
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Marc Adam
(@MC_AD) reported
@Plusnet hi I received my new bill today. It was supposed to be £17.99 as my new fixed contract has started today but I discovered that it became £21.04 out of the blue. Can you help me here please?
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John Luffrum
(@JohnLuffrum) reported
@Plusnet had taken place and there was nothing they could do. Phoned later (I have a life to get on with) with situation same, got a much more sympathetic advisor who said there had been trouble with changeovers and I should make a number of calls from the new numbers and report