Plusnet Outage Report in Kidbrooke, Greater London, England

Problems in the last 24 hours in Kidbrooke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidbrooke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Kidbrooke, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	1 hour ago
London	Internet	5 hours ago
London	Internet	8 hours ago
London	Internet	13 hours ago
London	Internet	3 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kidbrooke, England

Latest outage, problems and issue reports in Kidbrooke and nearby locations:

• 
  Katherine (@Pebblepower23) reported 4 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  Barbara Broccoli (@Errorfied) reported 7 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  yunus (@_yunu5) reported 7 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  Chris Furneaux (@cfurneaux) reported 11 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Eileen Rumble (@turtlesnursery) reported 16 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Steve Hunnisett (@Blitzwalker) reported 18 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 20 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Tim Easton (@timeastonco) reported 22 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  Allison Randell (@PictureEdAlly) reported 24 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Selina Wray 🍊 (@SelinaWray) reported 24 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  HMS Beagle (@HMSbeagle1820) reported 29 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  yunus (@_yunu5) reported 29 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Kylie Ainslie (@DrKAinslie) reported 31 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Helen Parton (@TotalOfficeBook) reported 39 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Lewis Hardwick (@lewis_hardwick) reported 42 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  HMS Beagle (@HMSbeagle1820) reported 42 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Jellicle as Fuck (@dansette) reported 50 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 57 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 57 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  Indar Picton-Howell (@NadirIndar) reported 57 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Vedmore (@spacepods) reported 6 minutes ago from Newtown and Llanllwchaiarn, Wales

  Shame that @SkyUK @SkyHelpTeam don't do enough for customer retention. Goodbye, hello @Plusnet

• 
  Samantha Bowman (@Sam_Bowman) reported 7 minutes ago

  @Plusnet the fact that your staff repeatedly tell me they will call me back and don't, the fact they don't know their arse from their elbow. You do not offer any level of customer service. I will quite happily sit outside your office if I have to #poor #badcustomerservice

• 
  Richard Hunt (@graphicpull) reported 9 minutes ago

  @plusnethelp Hi. I am trying to help an elderly person who has a Plusnet connection issue. I have called three times (on hold for 20 minutes each time), tried the online chat (very poor chatbot) and DM (19/11/20). No answer. Please refer to my original message. Thanks.

• 
  adam haves (@adhaves) reported 9 minutes ago

  Good morning @Plusnet. Over the last 2 days my internet has been cutting out, sometimes for several minutes at a time. As a therapist trying to do remote work with clients the lack of an uninterrupted internet signal is proving extremely disruptive. Can you please look into this?

• 
  Myles Carey (@MylesDrakeCarey) reported 10 minutes ago

  I ******* pray Plusnet go under. Absolute dog ****

• 
  Advanced Persistant Owl 🦉🏴󠁧󠁢󠁷󠁬󠁳󠁿🇿🇦 (@malwareowl) reported 10 minutes ago

  @bt_uk @OpenreachHelp @Plusnet can you please ensure that you don’t leave an 87 year old man without any way of contacting me especially as he relies on his landline a lot. What if there had been a genuine emergency?

• 
  Stefan Hargrave (@sjh_987) reported 11 minutes ago from West End, England

  @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

• 
  Peanut (@LxPeanut) reported 20 minutes ago

  @Plusnet day 2 of no router when I'm paying for the service. And day 2 of no answer on your "award winning" customer service line. What was tulhe award for longest wait times?

• 
  Nokiboi (@nokiboi) reported 22 minutes ago

  @SkyHelpTeam on Sunday got email saying sim sent, still no sign of it, royal snail mail must be really slow, think I shld have stayed with plusnet

• 
  Susan Jamson (@susanjamson) reported 23 minutes ago

  Beware of @Plusnet they DON’T make sure that their service is working when you swap companies like they say in their marketing material. And when you complain they cut you off. @Plusnet I suggest you ring 07736956662 or these tweets will continue all day!