Plusnet outages and service status in Kidbrooke, England
Service-wide status: Plusnet
No problems detected
If you are having issues, please submit a report below.
- Plusnet generated 1 outage signal in the last 24 hours around Kidbrooke, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Latest local activity: Sep 22, 6:19 PM GMT+1.
Share of direct reports from this area over the past 30 days.
- Internet (81%)
- Wi-fi (13%)
- Total Blackout (4%)
- E-mail (2%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Kidbrooke, England
Plusnet signals over the past 24 hours, with local activity from Kidbrooke, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Kidbrooke, England and nearby areas
- Service-wide baseline
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kidbrooke, England
The most recent Plusnet outage reports came from the following cities: London, City of London, Poplar, City of Westminster, Wandsworth, Hammersmith, Hackney, Croydon, Dagenham, Orpington, Islington, Ilford, Newham, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 20 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Internet | 7 days ago |
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Internet | 8 days ago |
Nearby cities with recent reports
4 signals in the past 7 days
1 signals in the past 7 days
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kidbrooke, England
Latest outage, problems and issue reports in Kidbrooke and nearby locations:
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yunus (@_yunu5) reported from Stratford, England@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, EnglandSo nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Steph 🍻 (@stephpb) reported from Camden Town, England@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Lewis Hardwick (@lewis_hardwick) reported from Crayford, EnglandSo I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Steve Hunnisett (@Blitzwalker) reported from London, England@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Harrison2020 (@Harrison20202) reported from Wandsworth, EnglandHowever, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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graham eveleigh (@bigGeveleigh) reported from Bromley, EnglandBrilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Harrison2020 (@Harrison20202) reported from Wandsworth, England@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Indar Picton-Howell (@NadirIndar) reported from Lambeth, EnglandWent with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Anya Gair (@anyaebgair) reported from London, EnglandNice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Kevin (@londonkro) reported from Croydon, EnglandNever thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Kevin Dewes (@kevindewes) reported from Wandsworth, England@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Harrison2020 (@Harrison20202) reported from Wandsworth, EnglandI feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England@SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jason F (@jasonFr54781642) reported@Plusnet I cant get through on this number its not working give me a private message and I will tell you my email address
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mitchelle holland (@mitchlog) reported@CatharineHoey Noticed British Gas and Plusnet used cheques to issue refunds 😵💫
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Dog off the leash. (@paulturner2012) reportedPlusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.
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thomasobeirne (@thomas_obeirne) reportedI have been a loyal plusnet customer for a number of years. I received an EE router and a text to switchover to EE, without wishing too. I have followed the steps to switchover and encountering problems. My logins are not working for either provider, can you help? @Plusnet
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom
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Mark Davison (@MarkDavisonUK) reported@KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers
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Damo🏴 (@nanotek7) reported@Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today 🥲Thanks.
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Tom Bodu (@tombodu2) reported@Plusnet Why is loading you own page so slow?
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namecantbebrank (@alreetson) reported@bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.
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Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported@Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?
Recent Plusnet reports in Kidbrooke, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- London: Wi-fi
- City of London: Internet
- London: Internet
- London: Internet
- London: Internet
- Poplar: Internet
Plusnet detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
Detection ended: (12 minutes) -
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No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (123 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (1224 minutes)