Plusnet Outage Report in Kidbrooke, Greater London, England

Problems in the last 24 hours in Kidbrooke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidbrooke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Kidbrooke, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	10 hours ago
London	Internet	14 hours ago
London	Internet	16 hours ago
London	Internet	21 hours ago
London	Internet	3 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kidbrooke, England

Latest outage, problems and issue reports in Kidbrooke and nearby locations:

• 
  Helen Parton (@TotalOfficeBook) reported 2 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  yunus (@_yunu5) reported 7 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Allison Randell (@PictureEdAlly) reported 8 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Steve Hunnisett (@Blitzwalker) reported 11 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Indar Picton-Howell (@NadirIndar) reported 13 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  HMS Beagle (@HMSbeagle1820) reported 14 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Chris Furneaux (@cfurneaux) reported 15 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  yunus (@_yunu5) reported 24 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  Selina Wray 🍊 (@SelinaWray) reported 25 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Jellicle as Fuck (@dansette) reported 36 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Kylie Ainslie (@DrKAinslie) reported 40 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  HMS Beagle (@HMSbeagle1820) reported 42 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 44 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  Lewis Hardwick (@lewis_hardwick) reported 52 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 53 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  Tim Easton (@timeastonco) reported 54 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  Barbara Broccoli (@Errorfied) reported 58 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Katherine (@Pebblepower23) reported 58 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 58 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Eileen Rumble (@turtlesnursery) reported 60 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Almond (@timalmond) reported 6 minutes ago

  @john_seto It's not that bad, except early evening speeds, which are still OK, and may not be down to plusnet but the local area. It's also that we had a renewal, and I'm thinking that I don't mind paying more now that I'm going to be working at home far more.

• 
  Maureen (@Maureen43050167) reported 7 minutes ago

  @BabsHazelha @Plusnet @openreach Shocking service or rather no service. It’s disgraceful.

• 
  leah blackwell (@leahblackwell19) reported 7 minutes ago

  @Plusnet what are you playing at?! Meant to have our internet set up on the 1st then the 16th then the 22nd and still nothing!! No communication doesn’t reply to emails takes hours to talk on the phone only to be let down again!! @plusnethelp will anyone actually help!!

• 
  babs hamilton (@BabsHazelha) reported 9 minutes ago

  @Plusnet maybe in your pinned tweet you should point out your wonderful service doesn’t apply to #colonsay you seem to think it’s ok for elderly, shielding customers to wait until the 11th January for an engineers visit. Appalling!

• 
  Nathan Lawson (@nathanlawsn) reported 10 minutes ago

  @niblince That’s what I was initially thinking, but then BT own Plusnet so wondering if there’s even any discernible difference in the level of service despite the cheaper price?

• 
  MsBee Be safe -join a union (@ihaterocket) reported 11 minutes ago

  Is anyone else getting a dreadful service from John Lewis Broadband? Since early November it keeps going slow of dropping out and I'm not getting any help that sorts it out. It's the same as @Plusnet but with no Twitter help account like @plusnethelp #xmaswithoutbroadband

• 
  Plusnet Help (@plusnethelp) reported 12 minutes ago

  @SuzanaGashi2 Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

• 
  Lou (@weasy33) reported 13 minutes ago

  Don't think I will be a returning customer to @Plusnet - the internet is just the pits. Really, really bad.

• 
  Debra Wheeler (@zebraw60) reported 14 minutes ago

  @Plusnet We have an ongoing problem with our email account and failed technical support. Could you please DM me

• 
  Eloise (@Eloise933) reported 17 minutes ago

  Worst internet provider ever @Plusnet - have been trying for months & months to get a decent internet service & they are incapable of sorting this out - excuse after excuse. Final straw, no decent internet over the Christmas. You can stick your service (or lack of) from now on!