Plusnet Outage Report in Kidbrooke, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kidbrooke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Kidbrooke, Greater London, England
The most recent Plusnet outage reports came from the following cities: Islington, London, City of Westminster, Hackney, Croydon, Harringay, City of London, Southwark, Paddington, Newham, Hammersmith, Tower Hamlets, Dagenham, Muswell Hill and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| London |
Total Blackout | |
| Islington |
Internet | |
| Islington |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| Hackney |
Internet |
Community Discussion
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Plusnet Issues Reports Near Kidbrooke, England
Latest outage, problems and issue reports in Kidbrooke and nearby locations:
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jono // JONOOKII the Begoggled_Bear
(@Begoggled_Bear) reported
Hi @Plusnet our broadband connection just dropped for a couple of minutes (and disconnected me from an important meeting), and did the same again yesterday. Is back now but any known problems you're aware of? Should I expect the same tomorrow?
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Plusnet
(@Plusnet) reported
@oldmangaming78 Hi Phill, sorry to hear this - we're aware of an issue between BT and Plusnet causing this issue with some customers BT Sport apps, this is being investigated, I do apologise for the inconvenience. - Jess, Plusnet Leeds 🌻
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Phil Unwin
(@philunwin) reported
@Plusnet I am trying to view my account on your website but it's not loading properly and painfully slow. Set er.problems your end????
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Joe Mckenzie
(@JoeMcke97475279) reported
@Plusnet hope you have a good night, i thought that all my problems were over after just over a week with no problems them last evening and again tonight we have lost wi-fi ,seeing you now have a RELIABLE router wonder if this would solve the problem once and for rest of my contract ????
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Christopher Storey
(@Seaskewer1972) reported
@Plusnet Hi. Every evening our speed drops from around 40 mbps to 7 or lower, quite often dropping off completely. Can someone please contact me to discuss this issue and get it rectified.
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Andy King
(@andykingsoton) reported
@jmc_hughy @Plusnet @BT When we moved here (about seven years ago), I remember spending over three weeks having to nip down to the town library every time I wanted to check my email, while waiting for BT to sort our internet...
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Phill owen
(@oldmangaming78) reported
@Plusnet hello my bt app has stopped working and I have a message saying I need to upgrade my sports package , I was watching bt sport on Tuesday with no problems , can you help please
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macthenaif
(@macthenaif1) reported
@Plusnet I subscribe to your broadband service, (user name: nmplusnet), and my wife is an authorised user with authority to act on my behalf. Can you tell me why the Plusnet customer support people are failing to accept requests made by my wife Ruma Sarker? Thank you.
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Roger Sanford
(@McWojjed) reported
@Plusnet webmail is down again with a big broken banner (all devices). Status says all fine. Please don't repeat previous debacle 👎😕
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Phill owen
(@oldmangaming78) reported
@Plusnet my bt sport app stopped working today saying I needed to upgrade my package , can you help please , thanks