Plusnet

Plusnet Outage Report in Kidbrooke, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kidbrooke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kidbrooke, Greater London, England 01/29/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kidbrooke, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of London, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Hackney, Hammersmith, Poplar, Croydon, City of Westminster, Orpington and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomHarringay Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kidbrooke, England

Latest outage, problems and issue reports in Kidbrooke and nearby locations:

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • GillDale3 Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gwowen Gareth Owen (@gwowen) reported

    @Adam9Green I told Plusnet - still not listed on there service outage page. 2:48 AM disconnection, according to my router.

  • W1LDE W1LDE (@W1LDE) reported

    @Plusnet @plusnethelp Why do I have to restart my router every couple of hours to get a decent WiFi speed? (Signal strength not an issue)

  • Mickmarsh24 Michael Marsh (@Mickmarsh24) reported

    @Plusnet morning, my internet is down OL3 7DD and ideas when it will be back up?

  • joshkeenes Joshua Keenes (@joshkeenes) reported

    @plusnethelp @Plusnet hi, my internet randomly cut out dead on 1am tonight and I haven’t been able to get it online since with various reboots, restarts etc. Can you please resolve ASAP as I work from home. Thanks.

  • belinda97344073 belinda (@belinda97344073) reported

    @plusnethelp I have told plusnet how slow and intermittent my fibre broadband is several times,it cuts out for several minutes at a time sometimes up to an hour, I cant watch a film, I might as well have a cheap broadband. and plusnet dont seem to care. :(

  • gwowen Gareth Owen (@gwowen) reported

    @Adam9Green @ScottyCoops23 @plusnethelp Plusnet customer support

  • mrsmills Amy Mills (@mrsmills) reported

    @plusnethelp shockingly #badservice from @plusnet, moved into new house a week ago, wifi only available in one room and drops out non stop. Called to cancel and you want me to charge me £130 for your bad service!?! Awful

  • NickRandle Nick Randle (@NickRandle) reported

    @Plusnet is there a problem at the moment. I’ve no internet. I’ve tried all the usual stuff with no joy

  • Masonicmoron David Farrell (@Masonicmoron) reported

    @GuideTwit @Plusnet You are not alone. There are a few people in the same boat. All I know have left their service due to them not living up to their promises.

  • PMrsj peculiar.mrsj (@PMrsj) reported

    @Plusnet @plusnethelp Our internet’s been down since last night. Any issues in Telford, Shropshire?