Plusnet

Plusnet Outage Report in Kidbrooke, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kidbrooke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kidbrooke, Greater London, England 01/31/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kidbrooke, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, City of London, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Hammersmith, Poplar, Croydon, City of Westminster, Orpington and Islington.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kidbrooke, England

Latest outage, problems and issue reports in Kidbrooke and nearby locations:

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jhamshare James (@jhamshare) reported

    @plusnethelp good morning. I’m a current plusnet happy customer, however I was wondering why openreach say my line should support up to 80mb but the faster package I get get from plusnet is 30ish, is this correct and how do I notified if a faster offered service is available?thx

  • ian_russell Ian Russell (@ian_russell) reported

    @plusnethelp Yeah... I think rather than spend hours on the phone that if this is the way Plusnet treat loyal customers it's time to vote with my wallet and go elsewhere, thanks.

  • scanfer Simon Canfer #ItsAllADistraction (@scanfer) reported

    @TeslaInTheUK @xtras3xyvehicle Virgin have been awful for service. We had their fibre and it was slow. Moved to Plusnet, faster and less than half the price!

  • ademeb1 1A 🎯 (@ademeb1) reported

    @Plusnet is absolutely no debate the most embarrassing, worst internet provider available in 2021. Whoever is considering them, please I’m begging, don’t. How can my internet be turning itself off every 15 minutes? If I had enough characters, they’d be in the mud like their wifi.

  • kaye_miles Miles Kaye (@kaye_miles) reported

    Anyone thinking of using @Plusnet as a #broadband provider make sure you read their small print terms. We were connected yesterday having waited a month. The speeds are so slow we called to cancel having been connected 1 day and we have been stung with a £90 exit fee. @Ofcom

  • sarahloujonesy1 Sarah Jones (@sarahloujonesy1) reported

    @Plusnet is there any known outage? No WiFi for over 6 hours, been on hold for 45 minutes. Thanks.

  • ginger22uk Ian Coulthard (@ginger22uk) reported

    @Plusnet Hello, I applied for your broadband in November and have heard nothing since. What's happening? How do I cancel as this service isn't good.

  • 69polaris69 Paul H (@69polaris69) reported

    @NorthmanEdward @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • mymacaroon Richard A #FBPE (@mymacaroon) reported

    Sick of @plusnet never ending incompetence. Now my internet is restricted due to “failed payment” which you actually took successfully (a week after you *refunded* an overcharge). 27 hrs after @plusnethelp customer service promised reset, I still can’t log in to my member account

  • daleybaby Dale Ravenscroft (@daleybaby) reported

    @SkyUK worst broadband service ever. Trying to contact you is like trying to see the queen. Plusnet was better!!!