Plusnet Outage Report in Kidbrooke, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kidbrooke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kidbrooke, Greater London, England
The most recent Plusnet outage reports came from the following cities: Tower Hamlets, Hackney, London, City of London, Dagenham, City of Westminster, Croydon, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Hammersmith and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Wi-fi | |
| Hackney |
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| London |
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| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Kidbrooke, England
Latest outage, problems and issue reports in Kidbrooke and nearby locations:
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@school_cottage I'm sorry for any inconvenience that this fault is causing and for the delay in getting back to you on here. I can see that you have since discussed this with our technical support team and an engineer visit has been arranged. Regards, Emily Plusnet Leeds 🌞
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🏆 Ricardos LUFC 🏆
(@Richyboy2k20) reported
@SkyHelpTeam "Most likely having WIFI or device issues" Wow nothing gets past you does it? Let's see, all WIFI devices having issues, so that would mean its the WIFI. Who provides the technology to provide the WIFI? Sky. Months of this crap I have dealt with. Can't wait to go with @Plusnet
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Form® Design
(@Form_design) reported
@Plusnet please can you update me on my order issue, I'm not hearing anything since last Thursday and it takes too long to get through to you on the phone
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Wolf Baginski💙
(@WolfBaginski) reported
I am sending this via a mobile phone. Search engines are working, returning links to your help pages but it is as if the servers are dead. No web pages delivered to this phone. Current DSL uptime 5h 58m, data rate as expected, for Plusnet landline
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𝓢𝔂
(@Sy_UKOfficial) reported
This month I've had to pay PlusNet for a Broadband service which I can't even use because I'm contractually obliged to do so & my phone was only device I had & I've also had to pay for a basic phone & sim card along with paying PlusNet for sim in my phone that police have seized.
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Jessicks
(@JRoberson_) reported
@Plusnet I live in SW2 area London and I cannot connect to WiFi. Is there an issue in my area? I can’t work!
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Plusnet
(@Plusnet) reported
@efcsi Hi Simon, I'm sorry to hear you're having issues with broadband. So we can look into this further, are you able to confirm your Username via a DM? - Curtis, Plusnet Sheffield
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Rob Potter
(@RobPotter) reported
@Plusnet Hi, my router makes a hissing/clicking noise. I think when something is connected to the 5g. I've turned the 5g off and the noise stops but everything then runs very slowly. Is it possible to get a new router or any other suggested fix?
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lynda downs
(@downsfennon) reported
@Plusnet Asked a question never answered?
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Wolf Baginski💙
(@WolfBaginski) reported
@plusnethelp @Plusnet in a repeat of a problem I had last night traffic through your systems seems to be failing. Known IP addresses such as 8.8.8.8 are not responding. The line shows as OK