Plusnet Outage Report in Edmonton, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Edmonton, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Newham, Hackney, Hammersmith, Paddington, Poplar, Ilford, Camden Town, Southwark, Wembley, Romford, City of London, Harringay and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| City of Westminster |
Internet | |
| Newham |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Edmonton, England
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Priya 🦖
(@sayitrightltd) reported
from
London Colney, England
Extremely disappointed by @Plusnet customer service. Unprofessional internet provider
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The SYLE Press
(@TheSYLEPress) reported
@Plusnet No emails all day. Service Status promised further update at 12pm - didn't happen. Further promise - given post 1pm - of update at 1.45pm. At 1.50pm, amended to 2.30pm. However difficult the problem, this lackadaisical attitude to customer comms really isn't good enough
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Belinda Sims
(@BelindaHSims) reported
@Plusnet this is ridiculous now. Still no emails. No updates. Not exactly the excellent service you promise on your adverts! It’s now 13hrs that I’m personally aware of since this issue started.
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MARK SOUTHWELL
(@MARKAFN) reported
@Plusnet Any ideas how long the email outage is going to last ?
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AJ
(@Disco_Asa) reported
@Plusnet hi Plusnet my business web page is down and showing as unavailable. Do you have issues
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Feminist Fandango
(@feministfandang) reported
@Plusnet Hi, is your web service down in London? We're getting nothing.
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Plusnet
(@Plusnet) reported
@ameancestry Hi there. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
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Plusnet
(@Plusnet) reported
@feministfandang Hi there. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds
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craig branson
(@mungerville) reported
@Plusnet no emails all day! My website hosted with u is also down & there is no clear message on the holding page for my customers to read that this is a Plusnet problem & not a problem with our business. Are you trying to put people out of business? What is going on? #plusnet
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Chris Reckons
(@chris_reckons) reported
@Plusnet I accept that it is a trying time and that you are working hard to rectify the email problem BUT when you say that the next update will be at noon and it’s now 12:42 and it hasn’t been updated, can you understand how frustration builds?