Plusnet Outage Report in Beckenham, Greater London, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Beckenham, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Wembley.

City	Problem Type	Report Time
London	Total Blackout	8 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	2 days ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Tandleman (@tandleman) reported 4 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Rupert Cheek (@rupertcheek) reported 6 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 15 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Steph 🍻 (@stephpb) reported 16 minutes ago from Camden Town, England

  @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 18 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  MadameCholet (@PurpleDon1973) reported 18 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  GMan (@GMan40555684) reported 25 minutes ago from Sutton at Hone, England

  Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

• 
  Jo (@Jo48651873) reported 31 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  elyob (@elyob) reported 32 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 38 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Napoleon (@NW6Penguin) reported 40 minutes ago from Camden Town, England

  @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

• 
  Rupert Cheek (@rupertcheek) reported 41 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  S. (@Shazzabam) reported 45 minutes ago from Islington, England

  @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

• 
  Usman (@utkhan79) reported 46 minutes ago from Sutton at Hone, England

  @Plusnet my home internet is down and so is your website. Any issues at the back end?

• 
  Martin Woodward (@MartinWoodward2) reported 49 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Steph 🍻 (@stephpb) reported 52 minutes ago from Camden Town, England

  @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

• 
  Harrison2020 (@Harrison20202) reported 54 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 57 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  elyob (@elyob) reported 57 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Tandleman (@tandleman) reported 58 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glint Media (@GlintMedia) reported 4 minutes ago

  Hi @Plusnet - please could you respond to the DM sent yesterday morning. Have just tried calling again but, despite your website saying support is available from 9am-6pm on Sundays, an automated message says you are closed.

• 
  Philip (@pcbosworth) reported 6 minutes ago

  @Plusnet Yes it is. Nobody ever told me that Plusnet don’t get the full signal range when I was migrating from EE. 😠 Feel like I’ve been sold a dud.

• 
  Alex (@Alexand34346099) reported 6 minutes ago

  Hold we have up. Why don't tell people where they are in the queue when you ring up? I have been so disappointed with @Plusnet today I really kicking myself for trusting you. Your customer service was the main reason I signed up and now I find out it's all lies

• 
  James T (@Tatty42) reported 9 minutes ago

  @Plusnet Hi Matt. The engineer hasn't visited yet, but it does look like service has been restored. If it's all OK in a few days, I'll cancel the booking.

• 
  South Croydonite (@SouthCroydonlad) reported 12 minutes ago

  @Plusnet I’m trying to watch a film and it’s buffering every 30 seconds. You keep putting your prices up but the connection gets worse #plusnet #verypoor #awful

• 
  Dr Sara Vannini (@SaRaksha) reported 12 minutes ago

  Morning, @Plusnet ! My internet is very slow this morning, and my router has a blue light instead of green. Any issue with the service? Can you solve? postcode in S11

• 
  Spimunk (@Spimunk) reported 12 minutes ago

  Solidarity with @CWUnews for striking. Just completed exit from both @Plusnet and @bt_uk mobile service. Left because “community pantry” aka food bank in call centres. Disgraceful that shareholders and senior management feel low wages to those who generate their profits are ok

• 
  Dave Noble (@nobster66) reported 18 minutes ago

  @Plusnet hi, is there a problem with fibre broadband in YO25 5AB? No internet for last 3 hours. Reset router and checked connections but no change. Thanks

• 
  Katie Davies (@KatieDav32) reported 19 minutes ago

  @Plusnet internet has been down since last night in Cf340ru any idea when this is going to be sorted!

• 
  Grace (@gracejx127) reported 19 minutes ago

  @Plusnet we have just had our router and we are trying to set it up but it says no internet and login required?