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Plusnet

Plusnet Outage Report in Beckenham, Greater London, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Beckenham, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Poplar, City of London, City of Westminster, Hackney, Croydon, Romford, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Wembley.

CityProblem TypeReport Time
London Internet 14 hours ago
London Internet 15 hours ago
London Internet 17 hours ago
London Wi-fi 1 day ago
Hammersmith Wi-fi 1 day ago
Poplar Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • elyob
    elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • the_lazy_ferret
    Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • Shazzabam
    S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • kevindewes
    Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Harrison20202
    Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Harrison20202
    Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • PurpleDon1973
    MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • stephpb
    Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • elyob
    elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Wattsit01
    Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Skypirate_
    🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • utkhan79
    Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • kevindewes
    Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • GMan40555684
    GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Skypirate_
    🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • andywash
    Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Harrison20202
    Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • itsadamuk
    ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • itsadamuk
    ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • itsadamuk
    ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • itsadamuk
    ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • itsadamuk
    ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • itsadamuk
    ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • cookingthebooks
    Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • itsadamuk
    ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • itsadamuk
    ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • itsadamuk
    ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.