Plusnet

Plusnet Outage Report in Beckenham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Beckenham, Greater London, England 02/25/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Paddington, Southwark, Newham, Islington, Hammersmith, City of Westminster, Croydon, Wembley, Tower Hamlets, City of London, Dagenham, Harringay and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomSouthwark E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LoneFox98 Owen Vincent (@LoneFox98) reported

    The fact I have to connect to data in own home that's how bad @Plusnet is keeps going orange now and then especially every night. Plus I keep having click on and off on WiFi setting on phone. Swipe down press it. So bad. But apparently going cost £75 if its to do with indoor 😩

  • EllieWest11 Ellie West (@EllieWest11) reported

    @Plusnet AGAIN. No broadband since before lunch. This is weekly at least. Very poor service! TN33 please fix this. It is insane to be without broadband so regularly and so often. What exactly am i paying for? How will i pay my bill when i can't work!!!

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    @buntypartridge @Plusnet I am having the same issues and they expect me to be able to diagnose if my router or line has an issue or they will charge me for engineer?! I mean that me doing half the work

  • MumTeens Mum Of Teens (@MumTeens) reported

    @plusnet Can you let me know if the connection problems currently experienced in YO62 area are likely to be fixed soon? Home schooling isolating kids with no wifi is near impossible

  • BixWeetabecke Jazz Baby (@BixWeetabecke) reported

    @LC_186 @bt_uk When did yours go off, Laura? I'm also in Glasgow, and mine stopped between 11pm and Midnight. BT reports everything OK, and various web down detectors say that customers of BT and Plusnet are experiencing problems, but the network isn't. Perhaps they only listen to businesses?

  • davidjbm2 David Murray (@davidjbm2) reported

    @Plusnet I am seriously disappointed with you! You should want my custom and not fob me off with 2nd class customer service abs inaccurate statements. A mistake was made and now we have to spend a further 14 days without internet. You really make BT look amazing!

  • PaulGrimshaw15 Paul Grimshaw (@PaulGrimshaw15) reported

    @Plusnet Coincidentally 127 years is roughly the time my Plusnet service takes to open a page on the internet.

  • PietroBenito Mustrum Ridcully (@PietroBenito) reported

    Anyone else on PlusNet having broadband issues RN?

  • LoneFox98 Owen Vincent (@LoneFox98) reported

    And already spent money bad enough spent 29. A month for it to keep crashing. And even if pay to get it repaired even though more likely to do with outdoor and cable. It might not even increase the speed can't wait to leave @Plusnet 🙄 and don't get any money to myself

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    @Plusnet why is today’s fibre-broadband connection so poor that I’m using my mobile as a ‘hotspot’ to send this? This is the third time in 10 days, when no emails, no connection, is available Please update, and sort out @BritishTelecom