Plusnet outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Plusnet outage reports came from the following cities: Orpington, Southwark, City of London, City of Westminster, and Croydon.

City	Problem Type	Report Time
Orpington	Internet	1 day ago
Southwark	Internet	1 day ago
City of London	Internet	2 days ago
City of Westminster	Internet	3 days ago
Croydon	Total Blackout	8 days ago
Croydon	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 7 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  HMS Beagle (@HMSbeagle1820) reported 7 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  PETER PAHOR (@PETERPAHOR) reported 8 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Laura Attridge (@laura_attridge) reported 11 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  HMS Beagle (@HMSbeagle1820) reported 11 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 12 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  Kevin (@londonkro) reported 15 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 16 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Rob Hanson (@robdogtrickies) reported 21 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Selina Wray 🍊 (@SelinaWray) reported 23 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  graham eveleigh (@bigGeveleigh) reported 24 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  PETER PAHOR (@PETERPAHOR) reported 30 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Daniel (@Daninho58) reported 35 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 44 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  Tim Easton (@timeastonco) reported 46 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 48 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Daniel Smith (@Scampboi) reported 51 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Barbara Broccoli (@Errorfied) reported 54 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Daniel Smith (@Scampboi) reported 58 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 60 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alyssa Jade C (@AlyssaJade7274) reported 9 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Alison Lees (@AlisonMLees) reported 9 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 9 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  Craig Jump (@Craig_Jump) reported 10 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  Commonsense1974 (@commonsense7574) reported 10 minutes ago

  @DerylLynn @Plusnet They work on a 3F policy. Find it, fix it, f@&k another one up. Joking aside, it’s disgusting really.

• 
  KewCogs (@KewCogs) reported 14 minutes ago

  @ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.

• 
  Widge80 (@wendy4robbie) reported 15 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  CanarianWolf (@CanarianWolf88) reported 15 minutes ago

  @MrNickKnowles @SkyUK @skytv Get IPTV and a Plusnet FTTP internet connection. Don't give those parasites sky a penny, they're scum. Make sure you cancel your direct debit with them after giving them your notice as they'll keep charging you due to a 'system glitch'

• 
  BSox T (@BsoxT52516) reported 22 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Jane L (@lewijan10) reported 22 minutes ago

  @MrNickKnowles @SkyUK @skytv I'm with Plusnet never had any probs.