Plusnet Outage Report in Beckenham, Greater London, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Beckenham, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Wembley.

City	Problem Type	Report Time
London	Internet	6 hours ago
London	Internet	6 hours ago
City of Westminster	Total Blackout	1 day ago
Romford	Internet	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Steve Hunnisett (@Blitzwalker) reported 2 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 2 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Helen Parton (@TotalOfficeBook) reported 14 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Jellicle as Fuck (@dansette) reported 17 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 18 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Chris Furneaux (@cfurneaux) reported 19 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Eileen Rumble (@turtlesnursery) reported 21 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 22 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  Lewis Hardwick (@lewis_hardwick) reported 25 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  ken (@uk12345) reported 32 minutes ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  Allison Randell (@PictureEdAlly) reported 33 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  yunus (@_yunu5) reported 35 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  Kylie Ainslie (@DrKAinslie) reported 40 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Barbara Broccoli (@Errorfied) reported 41 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  jnthn (permanently broken) (@JSDBroughton) reported 41 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  yunus (@_yunu5) reported 45 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Katherine (@Pebblepower23) reported 47 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  Selina Wray 🍊 (@SelinaWray) reported 49 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Chris Furneaux (@cfurneaux) reported 53 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 58 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Plusnet (@Plusnet) reported 11 minutes ago

  @TraceyAmass Hi there Tracey, I'm really sorry for the lack of mobile signal that's been affecting you, apologies for the delayed response from us too. Could you get back to us with your mobile number if that's still an issue please so we can look into it further? Adam - Plusnet Sheffield

• 
  Robert Barker 🦆☂ (@anxious_silence) reported 12 minutes ago

  @babydalek REALLY annoying. Also, I keep forgetting I'm running on expensive mobile data and that clicking on a YouTube link will cost me money. Fair play to PlusNet though, have an engineer coming out early tomorrow to fix it (hopefully).

• 
  John Gordon (@bluedonkey) reported 15 minutes ago

  Hey @Plusnet, I just turned a few features on for my mother's phone account, and now (a) I am locked out of making other changes (lame), and (b) the only thing you've done so far is disable a feature I didn't change. #FAIL

• 
  Rebecca Clark (@rcclark2022) reported 19 minutes ago

  @Plusnet i signd up and paid for a contrac with you but nw i says there is an issue???

• 
  Lucy (@CollinsLucy1) reported 30 minutes ago

  @Plusnet our wifi has been down for many hours today, which is an issue as many of us in our household work from home. Could you advise as to when this problem may be fixed?

• 
  🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 (@MatthewHewitt84) reported 30 minutes ago

  My FTTP is showing a red light on my LOS on the OTN tonight at 12:45am I noticed, it was fine earlier. Maybe a network outage @Plusnet

• 
  Lorna Hassell (@LornaRAWR) reported 31 minutes ago

  @Plusnet every single month without fail my net goes down for a good few hours, normally of an evening some point around 8pm til midnight. Just a flashing orange light for no reason. I'm in the Liverpool area and your site never says there's an outage. What is happening?

• 
  Raf (@Raf_THFC) reported 33 minutes ago

  @ohtimothybarnes @MassiveAndAce @Plusnet That's one very poor aspect of this service, the other that now I have to use the BT web player on PC as BT have discontinued the windows app - which only works consistently if I use a VPN - smacks of plusnet also restricting bandwidth on the product they sell (and who owns them)

• 
  Campbell (@EventsAV) reported 33 minutes ago

  @Plusnet another day without my new sim and all my clients and suppliers cannot call me. This is not great customer service from a company that prides itself on it. Customer services couldn’t be more unhelpful of my situation.

• 
  Plusnet (@Plusnet) reported 38 minutes ago

  @SarahJDavid Hi, Sorry to read you have had issues with your broadband service. A red light on the ONT normally indicates an Openreach problem. If you have any further issues please provide your username via a DM and we will take a look for you. -Daniel Plusnet Sheffield