Plusnet Outage Report in Beckenham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Plusnet outage reports came from the following cities: Croydon, London, Hackney, Wembley, Tower Hamlets, City of London, Dagenham, City of Westminster, Newham, Harringay, Southwark, Paddington, Sevenoaks, Romford and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Elvis McGonagall
(@ElvisMcGonagall) reported
@Plusnet This is the same response as yesterday almost word for word. Still no explanation. Emails still not working. Just not good enough @Plusnet.
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Anne Dunn 💙
(@annie_dunn) reported
@Plusnet It's down again! I need it to retrieve a password. Same problem? #frustrating
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jcs 53412
(@53412Jcs) reported
@Audrey1Marks @Plusnet Still unable to send any emails via any on my email accounts. Thunderbird just hangs for ever "sending". Also unable to access webmail. We have been given no information about what has caused the problem or when or even IF we will ever have a working email again.
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
@Plusnet The lack of information is appalling. Just 7 updates on your website since 10am on Wed 10th which all basically say the same thing: "We’re working to fix this as quickly as possible". I do appreciate you have been able to retrieve emails sent during the outage. TY for that.
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Angie Pangie
(@angie_pangi) reported
@Plusnet I recently upgraded to fibre at £27 a month then received a bill for £29.27 per month this happened to me the last time I renewed my contract with you as well. I’ve been onto customer service and sorted it but Customers should check their bills, Repeated over charging 😕
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John O'Connell
(@endurium) reported
@Steve32680144 @johnlewishelp Plusnet customer here, apparently PN have been having probs with their email servers for months now, I recently kept getting errors DLing my emails, a quick techie check of what's going on showed PN disconnecting my email app randomly.
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Adam Whitehouse
(@A_C_Whitehouse) reported
@fraserboyd No one else takes days to get their service back up, even when its running PlusNet's email is shocking, I have important legal docs that I have to reply to within a timescale and the service doesn't work, poor from a big company like PlusNet.
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Filipino Chino
(@filipino_chino) reported
from
York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
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John O'Connell
(@endurium) reported
@Steve32680144 @johnlewishelp It was getting so bad that I no longer use Plusnet's email service and am paying for a well-known alternative more reliable email service. No issues with my broadband connection, just PN's email servers.
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Steph Thorpe 💙 (⧖)
(@StephBirdArt) reported
@Plusnet Nope... Some coming in but intermittent and still issues sending. This is frankly appalling service...