Plusnet Outage Report in Beckenham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Hackney, Paddington, City of Westminster, Poplar, Hammersmith, Orpington, City of London, Newham, Islington, Southwark, Stepney, Harringay and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Paddington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
-
🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
-
Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
-
Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
-
Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
-
Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
-
Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
-
ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
-
Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
-
Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter
(@Peter_POSH) reported
@RobNoLastName @EE @Plusnet Wi-Fi calling is fairly useful for me as my home has poor coverage inside. You’ll have to let us know how you get on
-
Patrick C Notchtree
(@pcnotchtree) reported
@Plusnet Thank you. My firewall setting is 'Off' so I guess port 25 is open. I was trying to use a bit of software which didn't seem to work, and the notes said it sometimes won't if the ISP blocks port 25. Doesn't seem top be the problem though.
-
Plusnet
(@Plusnet) reported
@pcnotchtree No worries Patrick, while I'm glad we were able to eliminate that as a cause of the issue; I'm sorry that you're still having issues with your software, I hope you manage to locate the cause so can use it. Is there anything else I can help with today? -Tony Plusnet Sheffield
-
Ben Armstrong
(@MrMcLongStroke) reported
@Plusnet why am I paying for your service when 9/10 I don't have the internet which I pay for. Having to use mobile data at home all the time is a joke... Can't wait for the contract to finish so I can get a provider that does provide internet #plusnetisascam
-
Sam
(@someothersam) reported
@Plusnet having issues with broadband again. Has played up for about 12 hours. Smart TVs say they’re connected but show no content. All phones connected but very slow. Even wired connections affected. Already turned off and hard reset all devices, incl. router. And done line test
-
Tramline TEC
(@topcat_2006) reported
@Plusnet your customer service is atrocious. You give me false information, you hang up on me, you keep sticking me on hold and on top of that you want to charge me huge cancellation fees when your service will not do what we want it to! Absolutely appalling.
-
Thetruthmonkey
(@brexitforexit) reported
@VAS6323 Never had a problem with plusnet or Sky
-
Ginny Temple
(@temple_ginny) reported
@bt_uk Hi! How do we go about getting our number ex-directory? Is there any other way than phoning customer services? We're Plusnet customers. Thanks
-
Patrick C Notchtree
(@pcnotchtree) reported
@Plusnet The application concerned isn't in the drop list and I tried to add it but there I got stuck. Maybe the issue is nothing to do with the port.
-
James
(@writtenoff_mufc) reported
@Mike_Observes never had any major issues with Plusnet. Other broadband providers are available.