Plusnet Outage Report in Beckenham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, Harringay, London, Hackney, Paddington, Southwark, Newham, Islington, Hammersmith, Croydon, Wembley, Tower Hamlets, City of London, Dagenham and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Harringay |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sheridan Birtwistle
(@twwooer) reported
@MartinSLewis @Plusnet had 13 days notice to prepare bill to cover 1 day service: choose to bill for whole month, then after 21 days to reimburse. @Plusnet effectively taking 21 day, interest free loan of £40 from 88 year-old, who has no choice other than to find the money. 3/4
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Daley Kong 64 🌠
(@Daley_Kong) reported
Shout out to plusnet for keeping me on hold for 20+ mins so far cause I want to cancel my braodband. "Too busy" or hoping I give up? Cute. :P
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Matthew Corrigan
(@CorriganMJ) reported
Dear @Plusnet I can handle having to phone you because the 'deal' you've offered me to renew isn't as good as the deal I'd get as a new customer. I can handle sitting here on hold - 35 minutes and counting. But this music. Dear God! It's deliberate, isn't it? #customerservice
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Vi
(@VincePansegrouw) reported
i'm livid @Plusnet @plusnethelp i have never in my life been kept so in the dark about an ongoing issue in this fashion. sunday 11:00AM we were informed there was a major service outage, and it's been like pulling teeth to get any information about this. AVOID.
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Daniel Craft
(@DanielCraft94) reported
@EchoesEm @bt_uk @Plusnet Wish i could say them same, i placed an order 120+ days ago with BT and all they have managed to do is leave me with no service from a takeover to themselfs, useless
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PMD75
(@75pmd) reported
@plusnethelp @Plusnet Just called your customer service no. "Push 1 if you'd like to speak to someone. If not, thanks for calling" Pushes 1. Phone hangs up. Why would I call customer services? Not to listen to a recorded message.
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Alex Kemp
(@AlexEdwardKemp) reported
@Plusnet I really don’t want to be one of those people but I have been on hold 3 times trying to cancel my companies broadband have been cut on all 3 occasion, do you have a call back service or anything to stop me wasting another hour of my time???
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
@VodafoneUK Not waiting for anything, after a month of lies i told you .ot to stuff your contract where the sun don't shine asked Plusnet and they got the job done on the dates they said within 2 weeks, i wish to gods i had never heard of @VodafoneUK the stress and anxiety you caused me
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Joe Adam bibby
(@JoeAdambibby3) reported
It wont connect using the IP address, It has been connected to the university (Glide)WIFI before however I took it home and now its (SSID) is showing as PLUSNET-32M7. I have attempted a full reset however I don't think I've done it right could you please help me. Thanks Joe
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Em | Echoes of Em 🍁🍂
(@EchoesEm) reported
After 65 days and who knows how many hours spent on the phone with various providers WE HAVE BROADBAND AGAIN. Thanks to @bt_uk for finally getting us back online. Absolutely no thanks at all to @Plusnet who caused the problem and weren’t able to fix it.