Plusnet

Plusnet Outage Report in Beckenham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Beckenham, Greater London, England 01/14/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Hackney, Paddington, City of Westminster, Poplar, Hammersmith, Orpington, City of London, Newham, Islington, Southwark, Stepney, Harringay and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomPaddington E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nicola05780568 nicola (@nicola05780568) reported

    Absolutely fed up, #plusnet @Plusnet been almost 2 years without WiFi with a speed of 0.095mb - never any follow through, can’t speak to anyone - highly DO NOT recommend.

  • andybadger69 Me Lord (@andybadger69) reported

    @DONNYDIVArl @Plusnet WiFi is terrible even with a extender on. Also keeps dropping out. Can't wait to be able to leave.

  • AidanLashmar Aidan Lashmar (@AidanLashmar) reported

    Why did I move to @Plusnet nothing but trouble with my connection

  • joycie01 Ian Joyce (@joycie01) reported

    @DONNYDIVArl @Plusnet Correct, " it my problem, not my job" brigade.

  • KerryCharlton3 Kerry Charlton (@KerryCharlton3) reported

    @Plusnet Answering messages on here would be a start then sort out the shocking service

  • jwilliamson0204 Jane Williamson (@jwilliamson0204) reported

    I've learned a lot about WiFi signals and Xmas tree lights this year and I have had to admit that my child knows more about something than I do. He said, "Mam, who worked Xmas morning on the Plusnet helpline?' Digital natives are arrogant as **** btw. No need to roll the eyes 🙄

  • jas8lg1 Jason (@jas8lg1) reported

    @Plusnet Is there a way I can send a private message in relation to a broadband issue? Live chat is closed and there is no way to email your customer services. Unable to call at this time.

  • paulmcl59537085 paul mclaughlin (@paulmcl59537085) reported

    i have sent about 8 to 10 speed tests to plusnet and they where done from bt,ofcom,and uswitch every time below 30mbs down load and as low as 4mbs this broadband is crap dont trust them if they say you get the right speed you dont please do your own speed tests regular fight back

  • Roman196394 Roman Lavrich (@Roman196394) reported

    @plusnethelp Can anyone tell me if BT has throttled down the bandwidth on broadband. I am having lots of problems streaming TV and using the internet with constant drop outs or slow downs. I don't think it's my router or connection as they were all replaced by Plusnet in August.

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    2nd jan and still no service @Plusnet after "install" on 29th December!! I wonder how long this great service will continue. Think I'll contact @bt_uk &jump ship and get out of this "contract", surely @Plusnet are in breach! #BadService