Plusnet

Plusnet Outage Report in Beckenham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Beckenham, Greater London, England 02/13/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Wembley, Croydon, Tower Hamlets, City of London, Dagenham, City of Westminster, Newham, Harringay, Southwark, Paddington, Sevenoaks, Romford and Hammersmith.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomHackney Internet
United KingdomCroydon Wi-fi
United KingdomTower Hamlets Wi-fi

Community Discussion

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Plusnet Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jordyy013 j (@Jordyy013) reported

    @Plusnet hi, my internet says connected but no internet acce on my phone, while my laptop does work? How can i fix this? I've unplugged it multiple and no change

  • tony_lappin tony lappin (@tony_lappin) reported

    Plusnet don’t like slagging. Firm but ******* service is a disaster

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @scam516 Hi there Sam! This latest delay is due an unforeseeable issue with our internal systems that a manager would not be able to do anything more with than ourselves at the moment. I do apologise for the inconvenience. Jess - Plusnet Leeds

  • bootydaddy74 Frank H (@bootydaddy74) reported

    @Plusnet @plusnethelp got a problem again like a few months ago, your box just keeps switching itself off randomly. It's happening more regularly now. Can you help please.

  • AmandaHepburn3 Amanda Hepburn (@AmandaHepburn3) reported

    @TToplis1 I had a huge discussion over two weeks with PlusNet. They eventually assigned someone to the issue and over two days I got a decent signal. It took some persistence and refusal to take their rubbish excuses. Good luck 🤞

  • DJwlomax David Lomax 💙#FBPE 🇪🇺#FBIW 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBPA (@DJwlomax) reported

    @rach0907 Recommend EE as they do have the best coverage, try to use one of the other providers who use the EE network as EE is very expensive. Plusnet, Asda, Virgin use EE

  • McCarthaigh1953 Patrick McCarthy (@McCarthaigh1953) reported

    @Plusnet @plusnethelp @Ofcom Plusnet's fabled customer service.... Absolute rubbish can't even be bothered to call simply send an email covered in gobblygook... Wouldn't recommend to my worst enemy...

  • joefw02 Joe febery-watts (@joefw02) reported

    @plusnethelp there’s an issue with @DayZ that’s been going for over a year now from my knowledge where some servers just won’t load. I thought it was just down to my area but now someone else using plusnet has come to me personally with the same issue! This is pretty bad from you

  • GreeningEdward Edward Greening (@GreeningEdward) reported

    @Plusnet avoid this company! Utter scam!! Won’t let me cancel after experiencing their product within the first week, threatening me with extra charges. Not happy

  • Snaptophobic Heather Kavanagh (@Snaptophobic) reported

    @Victrix75 @Plusnet @BT I can’t help with specifics, but we’ve got a Netgear wifi extender. It plugs into a wall socket and lets the main wifi bounce out around the house much better.