Plusnet Outage Report in Beckenham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, City of London, City of Westminster, Harringay, Paddington, Southwark, Newham, Islington, Hammersmith, Croydon, Wembley, Tower Hamlets, Dagenham and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Amir Richardson
(@MatthewAmirRich) reported
@Plusnet down again. On phone for ages. Sick of this. Time to change again. All those awards mean nothing. How on earth can we trust which provider to use? And of course plusnet would never compensate me for lost business. #plusnet #internet #broadband
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Rock chick and erstwhile groupie 💙
(@BrexitResist) reported
Hey @plusnethelp @Plusnet Despite your TV adverts to the contrary, your customer support is awful. I called to add a static IP to my account. I got an email stating that I now have a static IP Great, but it didn't tell me what the IP is! I replied to the email and 1/2
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Erika Bean 🎬📽️🍿
(@ScreeningViolet) reported
@Plusnet having issues with more than a couple of devices connecting to the internet. We've spoken to customer service and got nowhere. Considering we have fibre unlimited which is supposed to be for multiple devices this is useless.
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Clare
(@CL51KBF) reported
@Plusnet I got a text message to advise my home phone service is ready to use. Why is my broadband not working?
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Shaun Lowrence
(@ShaunLowrence) reported
@Plusnet why can’t I cancel my broadband without ringing up, when the helpline isn’t 24/7?
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Jomin George
(@JominGe00715465) reported
@Plusnet Why customer service agents lie to us ? I was told my broadband will start running from 3rd August. When I called plusnet yesterday evening, he said broadband will be active within an hour. Now it's been more than 7 hours and it's 4th August now. Unbelievably bad service.
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G
(@Giles2912) reported
@Plusnet Love when #plusnet tell you it’s your fault! Thank you #Uswith this is not customer service!
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Michael Saunders
(@RhYnoECfnW) reported
@NOW broadband is down. When it does finally come back, their WiFi is awful. Really regret leaving @Plusnet just to save a few quid a month.
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Liz Inwards
(@eliz_inwards) reported
@Plusnet I am moving home and I've been told an appointment has been made at my new property to install the line - which is great thanks. I just want to change the appointment to AM rather than PM. Can you help please?
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Adam david boow
(@adam_boow) reported
@Plusnet Good afternoon. I would like to speak to someone about my garbage Internet speed! The estimated is 7-8 mbps and minimum is 1.7mps yet my actual speed is between 0.05 and 0.06. How is that actually possible? Are we living in the late 90's still?