Plusnet outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, City of London, Croydon, and Orpington.

City	Problem Type	Report Time
City of Westminster	Total Blackout	2 days ago
City of London	Internet	7 days ago
City of London	Wi-fi	10 days ago
Croydon	Wi-fi	14 days ago
Orpington	Internet	18 days ago
City of Westminster	Internet	23 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 0 seconds ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Tandleman (@tandleman) reported 3 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 6 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  Daniel Smith (@Scampboi) reported 7 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 10 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 12 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  Tandleman (@tandleman) reported 12 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Kevin (@londonkro) reported 13 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  HMS Beagle (@HMSbeagle1820) reported 20 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 30 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  PETER PAHOR (@PETERPAHOR) reported 35 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 36 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Tim Easton (@timeastonco) reported 39 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  Daniel (@Daninho58) reported 41 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Indar Picton-Howell (@NadirIndar) reported 48 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Barbara Broccoli (@Errorfied) reported 49 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Daniel Smith (@Scampboi) reported 49 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  graham eveleigh (@bigGeveleigh) reported 51 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  PETER PAHOR (@PETERPAHOR) reported 53 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Allison Randell (@PictureEdAlly) reported 58 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  estevén (@superpaddiepads) reported 11 minutes ago

  @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

• 
  Paddys (@paddysmad) reported 11 minutes ago

  Sky BT Virgin Plusnet EE all down

• 
  Huw Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@huw_waters) reported 11 minutes ago

  @LeeJarvis10 If you only need broadband then I'd say Plusnet. Cheap as chips and have acclaimed service. I changed from BT to Plusnet in March, cost for identical service dropped from £78 to 29!

• 
  Jay (@Jason87r) reported 17 minutes ago

  Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

• 
  visceralview (@visceralview) reported 21 minutes ago

  Cancelled my Vodafone broadband. They are vile. Customer help is a foreign call centre! I have choice of 2 providers Plusnet or EE. I only need a basic service no landline. Both are same price. Any advice on which is best meaning few connection problems and good customer service?

• 
  Dish Dish (@DishSmichri) reported 21 minutes ago

  @DeviateDefiant @MoneySupermkt Go to Plusnet. Didn’t realise how **** Virgin broadband was until we switched. Great speeds, no dropping out

• 
  Paul Sutton (@PaulSutton66) reported 21 minutes ago

  @davidkurten In which case, the problem is my internet provider, Plusnet.

• 
  exe | @terminate (@terminate) reported 21 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Rob Shelley (@ITVRobShelley) reported 22 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Sue Evans (@SUE014) reported 24 minutes ago

  @Plusnet in your handover to EE has been delayed bt By BT yet again still dithering. about getting router set up in house and EE states set up broadband early next week shambles ! Can I stay with plusnet and. Cancel EE as no confidence