1. Home
  2. Companies
  3. Plusnet
  4. Beckenham
Plusnet

Plusnet outages and service status in Beckenham, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Beckenham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 4, 6:58 AM GMT+1.
  • 43% Internet (43%)
  • 43% Wi-fi (43%)
  • 14% Total Blackout (14%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Beckenham, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, City of London, Croydon, and Orpington.

CityProblem TypeReport Time
City of Westminster Total Blackout 3 days ago
City of London Internet 8 days ago
City of London Wi-fi 11 days ago
Croydon Wi-fi 15 days ago
Orpington Internet 19 days ago
City of Westminster Internet 24 days ago

Nearby cities with recent reports

City of Westminster

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • bigGeveleigh
    graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • FatimaDuerden
    Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • grahamguy
    Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • grahamguy
    Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • laura_attridge
    Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • MilliLeaks_
    ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • timeastonco
    Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • NadirIndar
    Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • londonkro
    Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DameClaraM
    Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • SelinaWray
    Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly
    Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonFr54781642
    Jason F (@jasonFr54781642) reported

    @Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks

  • OriginalBigBri
    Bri 💙 (@OriginalBigBri) reported

    @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.

  • TOTTENHAM6191
    COYS CORNER PODCAST (@TOTTENHAM6191) reported

    @Plusnet This has happened for far too long and always below promised speeds. I'd like too visit whether I can exit my contract as the service has been appalling

  • bloodyeek
    Burt just Burt ™ (@bloodyeek) reported

    My Internet has been playing up all week and they said someone was coming Wednesday. they didn’t now saying they’re coming to fix it now it’s Monday. I’m not happy @Plusnet this is not your usual good service if you don’t get this it means the Internet is gone wrong again

  • Onlgig
    Only Gigs (@Onlgig) reported

    SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

  • MelissaByJovi
    Melissa (@MelissaByJovi) reported

    @Plusnet @ThatNeilMartin They asked for an email address. Your lack of email/ticket support is a major reason we left you.

  • Onlgig
    Only Gigs (@Onlgig) reported

    SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

  • Liz14752830
    Liz (@Liz14752830) reported

    @TomK_Brit1993 Not a real landline of course... Phone still won't work in a power cut, more like an additional mobile. Plusnet has really good customer service

  • olliebessell
    Ollie Bessell (@olliebessell) reported

    @Plusnet day10 without WiFi. Was told to take the morning off work for your engineer and they havnt turned up. And your customer service team told me nothing they can do about it. Absolute shambles. SCAM company #plusnet

  • tho78450
    Tanya Ho (@tho78450) reported

    @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???