Sky Outage Report in Great Bookham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Bookham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent Sky outage reports came from the following cities: London, Crawley, Croydon, Merton, Mitcham, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Twickenham and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Crawley |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
London, England
@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Maria Cook 🌈🧩
(@AutyWarriorMum) reported
from
Crawley, England
@SkyHelpTeam Well that wasn’t helpful. I’ll hang on the phone then......
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Justine Balmer
(@JustineBalmer) reported
from
Guildford, England
At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Debbie Knight 🏏🏉
(@debsknig) reported
from
Lambeth, England
@SkyUK I have a £55 charge on my phone bill for trying to sort my service out. That’s disgusting! No way to treat a long term customer #ripoff
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Justine Balmer
(@JustineBalmer) reported
from
Guildford, England
At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough
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Karl Izod
(@Izod777) reported
from
Crawley, England
Graeme Souness needs to **** off sky miserable old ****!!! #MANLIV @SkySports
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Benni Robinson
(@benninojets) reported
from
West Molesey, England
Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool
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bridie ohalloran
(@sxyblueyes2) reported
from
Merton, England
@SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!
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Dinesh
(@Sanassee) reported
from
Croydon, England
If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball
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bam
(@mustafayadigg) reported
from
Croydon, England
I have never seen those 2 black presenters before. this was tactical by @SkySports
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Freddie the Frog
(@FTF19) reported
from
Lambeth, England
@stiggyt19 @simonw2811 @MarvinNMorgan @trevor8sinclair @SkySports @BBCSport @talkSPORT @SkySportsNews 💤💤💤💤 always the victim, it’s never your fault..
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Nomnomnom de guerre
(@alspicer) reported
from
London, England
@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.
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AJ King
(@TrueAJKing) reported
from
Lambeth, England
@SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.
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Robert Balcombe
(@RobertBalcombe) reported
from
London, England
@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Forrest
(@StuForrest1983) reported
@SkyHelpTeam Hi there, yes I have constant problems with sky glass. It’s turns off when it likes, the voice control turns on when it wants, it freezes and has made a horrendous noise through the speakers. And to top it off having constant broadband issues.
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SG_Dave
(@SGD4ve) reported
@SkyHelpTeam I appreciate the effort Ross, but this is an intermittent issue that seems to happen at 1am only. Tests show home setup is fine and during your staffing hours service is fine. 1/2
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Alicia Exley
(@redcheeks82) reported
@SkyHelpTeam I’ve been having issues with no wifi at home since around 4pm yesterday I’ve followed the steps online and no luck I have only 2 lights showing on my router is there a known issue in the BL9 area?
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Ciaran Madden
(@Carrots1) reported
@SkyHelpTeam hi are you aware of any connection issues in the Carrickfergus area today unable to get an Internet connection.
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Paul Nathaniel
(@83nathaniel) reported
@SkyHelpTeam broadband in M43 has been awful for the last couple of days. Checks indicate all is fine but opening apps and working on a laptop is non existent.
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amy
(@amycatherineq) reported
@SkyHelpTeam How do I get in contact with someone to talk about these problems? We need we had subtitle problems when we had sky q.
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Melissa Smyth
(@rubyliss) reported
@SkyHelpTeam raised a complaint last night….I since have found out more from openreach via Twitter than your company can and to get through to the department is an utter joke! Someone please help!!!
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Gar_Zo
(@Gar_Zo) reported
@Carrots1 @SkyHelpTeam Yeah, it can't be a coincidence that a mate who lives 5 minutes away had exactly the same problem with his router this morning. Middle orange light. I think there has to be an issue on Sky's side
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Ciaran Madden
(@Carrots1) reported
@SkyHelpTeam Hi Jason, I have seen many people in my area are having the same issue. I think the problem is on your side. My router set up is spot on been checked numerous times this morning
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MarkSlayerOfNon
(@MarkSlayerOfNon) reported
@SkyHelpTeam @GrumpyBiker1969 You said that about ITV Hub in 2021 and it never materialised. As a customer nice to know where Sky Q is in your priorities. Forcing people to other access methods may make some look at how much a sky sub is in a cost of living squeeze