Sky Outage Report in Great Bookham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Bookham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent Sky outage reports came from the following cities: London, Epsom, Croydon, Redhill, Crawley, Guildford, Worcester Park, Weybridge, Egham, Dorking, Hampton, Leatherhead, Kingston upon Thames, Horley and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| Epsom |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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Alex Davies
(@AlexDavies1234) reported
from
Lambeth, England
*******. Less shame than Liverpool @SkySports.
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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Rob McEwen
(@Rob179m) reported
from
Merton, England
@SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic
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Robin Lewis
(@spacemanbin) reported
from
Redhill, England
@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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Big Sigh
(@SionDeFreitas) reported
from
Croydon, England
@SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.
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Stephen Batterbury MARLA
(@Steve_Guildford) reported
from
Albury, England
@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ɉim
(@nothz44fan) reported
@Chels_HQ @SkySports i never said this?
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Phil Lockwood
(@Lockwood1984) reported
@SkyHelpTeam Hi I need to speak about cancelling my TV package due to cost. I've followed all the online help and dialled all the numbers given. Every time I call it cuts me off rather than transferring to operator. Can you please advise phone number to call, this is urgent.
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AhistoryTeacher
(@AhistoryT) reported
@SkyHelpTeam Yes but it’s not going very well. I was told I could cancel due to below upload and download speeds and now I’m being told I cannot despite having terrible speeds for the past 12 months
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Mark 🐺⭐
(@markgeveritt) reported
@SkyHelpTeam Thanks Laura. I was able to speak to someone but it wasn't any help. I'm waiting for an engineer visit that was due between 8-1. It's now 20 past 1 so not impressed. Wasted morning & still have to wait just in case they are running late.
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Mark 🐺⭐
(@markgeveritt) reported
@SkyHelpTeam how do I speak to an actual human being please? When I called the help desk just now the only thing on offer was a text with a link to you website. I just want to speak to a real person, with a pulse, ears and a mouth.
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Orlaith Christina
(@orlaithdx3) reported
@SkyHelpTeam hi there, I signed up for a paramount+ account and successfully logged in on my Sky Q box, but when I log in on another device my subscription isn’t recognized and I’m asked to pay for a sub - could I get some help with this?
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Clare
(@ClareTighe) reported
Trying to get through to @SkyUK is a joke, over an hour wait time, say to go online but can’t do anything as it keeps saying please try later. So now they will charge me for data use when they aren’t offering the service!!
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Ryan ⸸
(@RRYYAANN86V2) reported
@skytv @SkyHelpTeam customer for over 15 years and your renewal deal is absolutely shocking, get more as a new customer. Account being cancelled!
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Mandy Sheridan
(@MrsSherrec) reported
@SkyHelpTeam I have already an open complaint but am awaiting a response grom the person dealing with it. Phoned up today and was told all they could do was email her and she will ring me back and I am still waiting
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AhistoryTeacher
(@AhistoryT) reported
@SkyHelpTeam @SkyHelpTeam my internet has been awful for the past year. I was told I could cancel I’ve been cut off several times. Im now having to request my previous phone calls as I’m being told that conversations I have had have no notes