Sky Outage Report in Great Bookham, Surrey, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Great Bookham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Bookham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Great Bookham, England
The most recent Sky outage reports came from the following cities: Crawley, Croydon, Sunbury-on-Thames, Guildford, Woking, Purley, Twickenham, Thornton Heath, Cranleigh, Mitcham, Hampton, Addlestone, Surbiton, Epsom, and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 24 hours ago |
|
Croydon
|
TV | 2 days ago |
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Croydon
|
TV | 2 days ago |
|
Croydon
|
Wi-fi | 2 days ago |
|
Croydon
|
Internet | 2 days ago |
|
Croydon
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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Michael Wilkinson (@ThatMichaelW) reported from Lambeth, England@rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@BrantonSpencer @FA @SkySportsPL @SkySports dont really help the situation. Said it 100 times... slow everything down and it all looks like a red or a foul. It's not real use of VAR. But us grassroots refs are not getting help, players have no respect but this issue runs deeper than just football...
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michelle stone (@mich1749) reported from Merton, England@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint
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amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, EnglandWhich Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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Anthony Hesse (@PropPersonnel) reported from Egham, England@westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.
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darren jordan (@DarrenJoey) reported from Brockham, EnglandDefinitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball
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Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England@SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........
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Iain Fisher (@Iain_D_Fisher) reported from Crawley, England@SkyUK please review the case with my name on it. Unacceptable that a rude and abrupt call handler is refusing to accept that a £26 call made to a Uk house (which is free) on a mobile and made without my knowledge when i no longer lived there should not be refunded. Very poor!
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Lauren Greene (@laurengreene2) reported from Merton, England@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Ben Jimmison (@BenJimmison) reported from Chiddingfold, England@SkySportsPL @SkySports VAR decision should be made in real time, no slow mos or freeze frames!
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Sarah Ward (@tiggsie) reported from Kingston upon Thames, England@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, EnglandI cant believe that @SkySports are trying to defend Son I've never seen a more blatant red
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Tim F (@TimboBagginses) reported from Guildford, EnglandThe @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.
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GoonerGeeUpdate (@GoonerGeeUpdate) reported from Kingston upon Thames, EnglandThe truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing
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Dan Tippell (@dtips7) reported from Spelthorne District, England@PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!
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Ashley Eglin (@ashleyeglin23) reported from Croydon, EnglandThis is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Sarah Ward (@tiggsie) reported from Kingston upon Thames, England@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
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Ashley Eglin (@ashleyeglin23) reported from Croydon, EnglandWaited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
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Robin Lewis (@spacemanbin) reported from Redhill, England@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
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Christopher Bell (@digibell) reported from Crawley, England@SkyUK Over 3 years of a totally unreliable system , service so bad you couldn’t make it up , finally it works, now being hounded to return the kit! When finally I know what kit, they do no not send me details of how to get it back. After being told ..
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Crossley (@sallyopr) reported from Cleadon, England@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
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Jay (@jayprentice) reported from Glasgow, Scotland@SkySports @colinhester_ sort the man with decent fibre **** sake
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Nina Webster (@nina090105) reported from Castle Donington, EnglandWell @OfficialPDC, I can say that was the worst coverage ever! Apart from @DanDartsDawson, everything was rubbish! Could only watch on Sky Sports (that kept crashing!) as PDCTV website kicked me off after 2 mins and couldn’t get back on all night! #modusdarts #skysports
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Ian Halstead (@TheIanHalstead) reported from Albrighton, England@mickythecunt @TC38534491 @LM_0200 @SkySports @NUFC @premierleague From the notorious Al-Yamamah deal onward, UK governments have sold many billions of arms to dictators in the Gulf and elsewhere, caring nothing about either the mega-bribes involved, or the purposes for which they will be used. MBS is merely the latest and most brutal customer.
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Paul Jones (@Pauljonesbeer) reported from Preston, EnglandI can’t believe the lies @SkyUK tell 2 people have failed to just call me back when promised. Worse service ever been with the 20 years can’t wait to get rid.
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Peter Swallow (@6hyterrier) reported from Honley, EnglandJust had a text message from @O2 within 2mins of posting on twitter, shame they weren't on the ball earlier wanting to look after a long standing customer. Thanks to @SkyUK I'mgoing to be £29.50 better per month with far superior package on two phones
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Garland Partners Ltd (@GarlandPartners) reported from Nuneaton, England@adamantduncan @SkySports @LiveU Yes indeed. With more people working from home and others streaming or playing games online, most single network video delivery mechanisms won’t react to the bandwidth squeezes. We’re putting some docs out next week to this effect.
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Ab✨ (@_AbbyPearson) reported from Colwyn Bay, Wales@SkyUK we’re trying to change our package and would like to speak to someone, can we have some help please before payment comes out again
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john flood (@johnbarbiebutt) reported from Stone, England@SkyHelpTeam hi are you having broadband issues in SE9. Wi-fi completely gone and after re booting still not connecting!