Sky Outage Report in Great Bookham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Bookham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Reigate, Twickenham, Mitcham, Egham, Crawley, Merton, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@BrantonSpencer @FA @SkySportsPL @SkySports dont really help the situation. Said it 100 times... slow everything down and it all looks like a red or a foul. It's not real use of VAR. But us grassroots refs are not getting help, players have no respect but this issue runs deeper than just football...
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!
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Big Sigh
(@SionDeFreitas) reported
from
Croydon, England
@SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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Christopher Bell
(@digibell) reported
from
Crawley, England
@SkyUK Over 3 years of a totally unreliable system , service so bad you couldn’t make it up , finally it works, now being hounded to return the kit! When finally I know what kit, they do no not send me details of how to get it back. After being told ..
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Lauren Greene
(@laurengreene2) reported
from
Merton, England
@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Rob McEwen
(@Rob179m) reported
from
Merton, England
@SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡
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Stephen Batterbury MARLA
(@Steve_Guildford) reported
from
Albury, England
@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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Robin Lewis
(@spacemanbin) reported
from
Redhill, England
@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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berbalee
(@berbalee) reported
Dear @SkyHelpTeam It would really be nice if instead of having me needlessly unplug and replug wires for hours on end that you just put up a notice saying that you are having issues and you're trying to fix it. It's never anything to do with the blooming wires 😡
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caroline winter
(@weazilthecat) reported
@SkyUK how do I get help when I can’t sign in to my account, or get anyone on the phone! My plan is£27 per month and you’ve taken £47 :(
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Saisieplums
(@saisieplums) reported
@berbalee @SkyHelpTeam @PlayStation Hmmm they need to give you a refund for all this ****!
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Ben Sawden
(@ben_sawden) reported
@SkySports Just goes to show what standing by a manager and allowing a bad run of form can do to a manager fair play Southampton dug deep and result warranted
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Neil
(@scorpion187) reported
@SkyHelpTeam had no internet since the 22nd December and the service was sky has been shocking. They haven't once provided me with a proactive update. I chase them on a daily basis all they come back with is that BT openreach are looking at the issue as a major fault! Shocking
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LEEDS UN1TED
(@Lee05450143) reported
@SkySports Is it a bit rude not to shake hand or acknowledge the other manager.
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Joe Witty
(@TheJoeWitty94) reported
@leeboy62a @Benjami28892762 @SkySports It has gotten pretty bad you're right! Probably just a blip!
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IkonikBoi
(@Ikonik_Boi) reported
@SkySportsPL @SkySports I know him he went to my primary and secondary and is my brothers friend damn he got far
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kri
(@irfanzikri97) reported
@SkySports Robin Hood philosophy. Taking from the rich, giving to the poor.
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berbalee
(@berbalee) reported
@saisieplums @SkyHelpTeam @PlayStation It's always them. Never any issues with the hardware or wires.