Sky

Sky Outage Report in Great Bookham, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Great Bookham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Great Bookham, Surrey, England 01/29/2026 15:45

January 29: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Great Bookham, Surrey, England

The most recent Sky outage reports came from the following cities: London, Croydon, Addlestone, Woking, Cranleigh, Staines, Tadworth, Sutton, Reigate, Twickenham, Morden, Epsom, Redhill, Crawley and Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Great Bookham, England

Latest outage, problems and issue reports in Great Bookham and nearby locations:

  • Daniely79 Dan (@Daniely79) reported from Godalming, England

    @SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!

  • SionDeFreitas Big Sigh (@SionDeFreitas) reported from Croydon, England

    @SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.

  • tripathi_nity Nity Tripathi (@tripathi_nity) reported from London, England

    Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Egham, England

    @Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡

  • ShivzBelle Shivz Belle (@ShivzBelle) reported from Merton, England

    15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

  • mickriches Mick Riches (@mickriches) reported from Addlestone, England

    @SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.

  • Jtotten777 James Totten (@Jtotten777) reported from Leatherhead, England

    @SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time

  • SJ_Harris Simon Harris (@SJ_Harris) reported from West Molesey, England

    @SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • Rob179m Rob McEwen (@Rob179m) reported from Merton, England

    @SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic

  • AlexDavies1234 Alex Davies (@AlexDavies1234) reported from Lambeth, England

    *******. Less shame than Liverpool @SkySports.

  • binky1uk Zach Smart (@binky1uk) reported from Spelthorne District, England

    @SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • ConnorinCardiff Connor Tovell (@ConnorinCardiff) reported from Epsom and Ewell District, England

    This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Summert33719145 Summer (@Summert33719145) reported

    @SkyHelpTeam This is so out of order what’s going on !!! My broadband still down !!

  • ThisIs_TheShane Shane (@ThisIs_TheShane) reported

    @SkyHelpTeam You offer other services so surely could have provided something in the interim to allow me to work? Instead of pointing me in the direction of competitors to buy their MiFi options. Not providing a customer a service at all are you.

  • DavidMander11 David Mander (@DavidMander11) reported

    @SkyHelpTeam I am trying to find a telephone number for new enquiries to possibily having sky installed. All the numbers I tried are for customers who have sky accounts can you please help me out !

  • chandler288288 Masicat (@chandler288288) reported

    @SkyHelpTeam I’m out in BR2, but a neighbour has had no trouble. Any chance of more info?

  • GoldenBumCheeks John Burton (@GoldenBumCheeks) reported

    @SkyHelpTeam Hi it’s been 7 hours without internet and the service status link gives no update at all other than we know it’s not working, we’ll fix it at some point. Have you got any updates? Is it an issue at the exchange? Has someone dug through the fibre? Is it another issue? Fix eta?

  • ochostrike Rich (@ochostrike) reported

    ... *, *plays TV show*, *show actually works because we pay through the nose for the subscription*, *3 minutes of adverts*, *switches off*, *opens Netflix*. Do you see the problem @SkyHelpTeam @skytv? You charge 10x what others do but offer a worse service. @WhichUK 2/2

  • Meeesterpablo Paul 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Meeesterpablo) reported

    @skytv @SkyHelpTeam is 40-50mb the max speed that Q can download at, if not using Sky internet, as sky discussion boards suggest? This seems shockingly slow when most FTTP speeds are in the 100’s of mb/s. Seems like punishment for not having sky internet which can connect to 5ghz

  • SaveOurGame24 Nick (@SaveOurGame24) reported

    @SkyHelpTeam Is the outage in the SE15 area of London fixed yet?.Broadband is working but home phone still not.

  • planet_dom10 planet_dom (@planet_dom10) reported

    @SkyHelpTeam our broadband has been down all day. Please can someone reply to messages

  • allanrobbins Allan Robbins (@allanrobbins) reported

    @SkyHelpTeam Okay. So it went down at 10:30am. You took until 3pm to identify the problem. Engineers have only just arrived and they do not know what the problem is despite identifying what the problem is? Why has it taken 6 hours to identify - but not identify - the problem?