Sky Outage Report in Great Bookham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Bookham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Mitcham, Kingston upon Thames, Carshalton, Reigate, Twickenham, Egham, Crawley, Merton, Staines, Epsom, Addlestone, Woking and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
The issue has already been reported to Trading Standards and they have been more helpful than @SkyHelpTeam @skyuk and the complaint is now being made to the Omubudsman.
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
Just seems ridiculous that @SkyHelpTeam @SkyUK can break GDPR when it suits them and then when a customer actually needs help, it’s completely not allowed and they leave their customers with no choice..
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....
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John ramsden
(@Johnramsden7) reported
from
Godalming, England
@SkySports @premierleague been a football season ticket holder since 1986 - if VAR carries on ruining football then will not renew and cancel sky - your choice but in 5 years you may find empty stadiums the normal as fans leave
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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frazer railton
(@frazerrailton) reported
from
Crawley, England
Can someone help me my parents have no internet so no mobile phone ( no signal) were they live . Hu129af can someone help me as you phone customer service is not helpful . @SkyHelpTeam
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....
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frazer railton
(@frazerrailton) reported
from
Crawley, England
@SkyHelpTeam they are 83 and struggling they need WiFi for there mobile etc . Can’t get any answers please help
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lee duggan*
(@redlee6963) reported
from
Croydon, England
@SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Laura Greenaway
(@LauraGreenawa12) reported
from
Merton, England
@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
I am so disappointed with @SkyHelpTeam @SkyUK who have broken GDPR rules, completely messed up my phone account and every time I call I’m told there is nothing that can be done..
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Chris Phillips
(@quinsquarters) reported
from
Effingham, England
@SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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xchris
(@flashgordon1952) reported
@GadgetsBoy @SkyUK and ? yes it works but it has a problem ? updating needs to be done . and is the contract for 4 years includes a warranty ? I would say "Glass" needs several big updates now
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Mikeapollo
(@mikeapollo) reported
... and when you chase them up two weeks later - you get told the CRF sent by the last advisor was rejected as it was not completed correctly, hence the call back would never occur. What ever happened to MHR's and proper call backs @SkyUK
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John Paul Walsh 🇮🇪🇪🇺
(@jpwred316) reported
@LouiseLacy @SkySports Poxy apology and that's it. No meaning behind it. U see their all in to kick it out campaign. Pure lip service to look the part rather than deal with those who are causing the issues.
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Mancunian Red
(@Fredtheredfan) reported
@SkySportsNews @pert_brian I hope the top brass at skysports and other media houses are getting it. All they do is criticise Ole at every opportunity, it is disgusting and never give him credit when deserved. Yuck. Thanks Mr Cole for speaking out.
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Mikeapollo
(@mikeapollo) reported
I can only assume that since @SkyUK is now owned by Comcast - customer service is no longer top of the agenda as it was back in the day. It's now been three months of this problem and all we get told is "A CRF has been sent off - you'll get a call back"... That never happens
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brook.mw
(@brookmwalker) reported
@SkyHelpTeam disgusted by the service and quality of the service I’ve been receiving recently. For the past few weeks my internet has been unusable. Unable to connect in my own home and when I do I’m hitting 500 ping!
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Claire Cuthbertson
(@da9be21c3fb9499) reported
@SkyHelpTeam Yesterday ***. Never claimed one before so not sure how it works.
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Luke Wilson
(@lukewils10) reported
@SkyHelpTeam Heard nothing back. Wait times are too long to try and ring again. My Granda had phoned in saying he had a issue with his telephone line. He cancelled the job but you’ve threatened £65 charge if he doesn’t cancel it by 5pm today. Job was cancelled yesterday
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Also Stu
(@stuinweymouth) reported
@SkyHelpTeam I’ll be honest. I still have an issue with my Sky account. The fact I still cannot use the app on my phone or the MySky section on Sky Q box. Until that’s sorted I am reluctant to add anything from you!
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Mikeapollo
(@mikeapollo) reported
@SkyHelpTeam Sorru Laura, we're past that stage now. She's just given 30 days notice based on how customer service have handled her since the problem started in August. "A company that promises call backs & doesn't then hangs up repeatedly on you isn't worth dealing with." Sadly, I agree.