Sky Outage Report in Great Bookham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Bookham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent Sky outage reports came from the following cities: Cranleigh, London, Epsom, Croydon, Crawley, Wallington, Mitcham, Kingston upon Thames, Carshalton, Reigate, Twickenham, Egham, Merton, Staines and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Epsom |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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GoonerGeeUpdate
(@GoonerGeeUpdate) reported
from
Kingston upon Thames, England
The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing
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Ben Jimmison
(@BenJimmison) reported
from
Chiddingfold, England
@SkySportsPL @SkySports VAR decision should be made in real time, no slow mos or freeze frames!
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darren jordan
(@DarrenJoey) reported
from
Brockham, England
Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball
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Michael Wilkinson
(@ThatMichaelW) reported
from
Lambeth, England
@rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.
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Lauren Greene
(@laurengreene2) reported
from
Merton, England
@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Christopher Bell
(@digibell) reported
from
Crawley, England
@SkyUK Over 3 years of a totally unreliable system , service so bad you couldn’t make it up , finally it works, now being hounded to return the kit! When finally I know what kit, they do no not send me details of how to get it back. After being told ..
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@BrantonSpencer @FA @SkySportsPL @SkySports dont really help the situation. Said it 100 times... slow everything down and it all looks like a red or a foul. It's not real use of VAR. But us grassroots refs are not getting help, players have no respect but this issue runs deeper than just football...
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
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Tim F
(@TimboBagginses) reported
from
Guildford, England
The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.
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Katie Eves
(@cornflakekatie) reported
from
Epsom and Ewell District, England
@SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Iain Fisher
(@Iain_D_Fisher) reported
from
Crawley, England
@SkyUK please review the case with my name on it. Unacceptable that a rude and abrupt call handler is refusing to accept that a £26 call made to a Uk house (which is free) on a mobile and made without my knowledge when i no longer lived there should not be refunded. Very poor!
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Anthony Hesse
(@PropPersonnel) reported
from
Egham, England
@westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.
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michelle stone
(@mich1749) reported
from
Merton, England
@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Hobby
(@Hoby86) reported
@SkySports As they should appeal + win! The #Big6 wanted a breakaway league with European Elite an get a small fine 👀 But lower level clubs are being run into ground by poor owners.
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Gavin Wilson
(@GavWilson) reported
@4Viewers This is annoying. I lost all my recordings when I moved from Sky Q to #SkyGlass so this is a definite issue for @SkyHelpTeam... Any idea when they will be back? All episodes from previous seasons are available!
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Holly ✨
(@hollydotray) reported
@SkyUK is by far the worst internet provider. Does anyone have any recommendations for ones that actually give a decent connection?
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Neil Fletcher
(@neilfletcher72) reported
@SkySports What’s the bad news?
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Deven Patel
(@devenpatel1) reported
I've been a loyal @virginmedia customer for over 13 years. Yet they can't provide me with a service I've already paid for. Can @skyuk rescue me?
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Dave Robinson
(@DaveRob11807409) reported
@SkyHelpTeam I have replied with two log in details and my account number but you have gone quite now. I’m only letting you know of a small issue.
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Meg ♡
(@MeganHorror) reported
@SkyUK disappointed with customer services, had an issue with my wages so I couldn’t pay my bill this month and my services were cut off. Offered to pay in 2 days time but yet nothing could be done to reinstate my services. Is this how you treat everyone facing financial hardship
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Damian Kinsella
(@damokinsella82) reported
from
Lincoln District, England
Fortune. I checked out @SkyUK new Sky Glass. Why did they not make a dish free box, rather than force people to buy a new TV. Not only that but a rude interaction with a Sky retail store manager at Meadowhall. Got £20 credit for public humiliation & 9yrs custom. Bye bye @SkyUK
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Ronaldino App Feed
(@RonAppFeed) reported
SkySports: Bad news for France 🤕
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Andy Rattler
(@bates_andy) reported
@SkyHelpTeam Yes I rang yesterday. The guy I spoke to was very helpful but it will take up to 2 days to fix which I am not happy about. If this was a one off incident fair enough but this happens a few times a year. Very bad service