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Sky Outage Report in Great Bookham, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Great Bookham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Bookham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Great Bookham, England

The most recent Sky outage reports came from the following cities: Crawley, Croydon, Sunbury-on-Thames, Guildford, Woking, Purley, Twickenham, Thornton Heath, Cranleigh, Mitcham, Hampton, Addlestone, Surbiton, Epsom, and Wallington.

CityProblem TypeReport Time
Crawley Internet 13 hours ago
Croydon TV 1 day ago
Croydon TV 1 day ago
Croydon Wi-fi 1 day ago
Croydon Internet 1 day ago
Croydon Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Great Bookham, England

Latest outage, problems and issue reports in Great Bookham and nearby locations:

  • BongersJohan
    johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • angegillis
    Andrea Gillis (@angegillis) reported from Lambeth, England

    @SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!

  • Emilallard
    Emil Allard (@Emilallard) reported from Croydon, England

    @LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.

  • hayleykenny
    Hayley Kenny (@hayleykenny) reported from Lambeth, England

    @OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

  • GokhanVardar1
    Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • luvo09
    Luvo (@luvo09) reported from Guildford, England

    @SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻

  • scubashotz
    Mark Jones 🇪🇺 #rejoinEU (@scubashotz) reported from Lambeth, England

    @SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?

  • booboobear_
    Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet is broken in #Cobham again 😕

  • French_Fancies
    The Lady (@French_Fancies) reported from Banstead, England

    @Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!

  • Balmerrrrr
    Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • French_Fancies
    The Lady (@French_Fancies) reported from Banstead, England

    @SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!

  • adrian_vickery
    Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam Why is this? Why is the service being watered down from what it was?

  • WorthyRW
    Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • glenoglaza1
    Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄

  • GHCoaches
    GH Away Travel 🚌 (@GHCoaches) reported from Crawley, England

    @FalknerJosh @SkySports Totally agree it’s terrible, the layout is awful

  • L_EToffee
    L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • booboobear_
    Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam It’s broken again 😞

  • TheSpainTrain
    TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • SamRBean
    Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tomfieldr
    tom (@tomfieldr) reported

    @SkyHelpTeam please explain why the WiFi has been going down EVERY evening for the last couple of weeks? It’s getting beyond a joke, worst broadband provider.

  • Mansur729
    M (@Mansur729) reported

    @AbuAmaanah @SkyHelpTeam Mine too 🥲 ******* awful, was about to game with the lads 😭

  • BhagdevJai
    Jai Bhagdev (@BhagdevJai) reported

    @SkySports Please be less **** than the current crop

  • I_Am_Edwards24
    Mike Edwards 🔰🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 #GlazersOut (@I_Am_Edwards24) reported

    @Jonah3L @MalcolmMuscle Why I don't think I'd ever be a fan of AEW. I like the more realistic, sports like style of NXT for example. I wish ROH had a UK TV deal - but I pay enough monthly for subs as it is, with MUTV and SkySports F1 etc. I wouldn't want to drop the Network - as there's the classics

  • alextonfire
    Alex_www.bluelawn.co.uk (@alextonfire) reported

    @SkyHelpTeam am trying to get sky monile the website keeps saying technical error. Sometimes I nearly get to end of process and it does it! Tried desktop, mobile, google, safari? Am already a broadband customer!

  • Cunt24872398
    Rocky89 (@Cunt24872398) reported

    @SkySports Like the lions tour, hyped up rubbish that it doesn’t matter a **** who wins lol but we all gonna watch it

  • wowdanieeel
    Dan BLM (@wowdanieeel) reported

    @SkyHelpTeam Nothing, just said “connection issues”

  • samontour11
    Samantha Shepherd (@samontour11) reported

    Hey @SkyHelpTeam your broadband is down again... Seems to happen frequently at this time of night when conveniently you don't have people in to fix it... Why should any of us pay for such terrible service?

  • therealjaimo17
    Leejamison (@therealjaimo17) reported

    Prime time Monday evening on Sky Sports; 9 different specialist channels (including mix) and absolutely ZERO live sports. That’s terrible scheduling. What a pointless evening of repeats. Happens regularly too. Poor way to treat paying customers. @SkySports @SkyUK #sky

  • _AndyMason_
    Andrew Mason (@_AndyMason_) reported

    @SkyHelpTeam I’ve followed this now it’s asking to try a sim first. So I’ll give it a go. My friend has the same phone and network that’s why I joined as I knew service was good and she can get calls no problem. So I know it’s not network coverage…