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Sky Outage Report in Goodmayes, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Goodmayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Goodmayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Goodmayes, England

The most recent Sky outage reports came from the following cities: City of London, London, Ilford, Hackney, Woolwich, City of Westminster, Newham, Chigwell, Erith, Southwark, Enfield Town, Dartford, Gravesend, Camden Town, and Dagenham.

CityProblem TypeReport Time
City of London Wi-fi 2 hours ago
London Internet 5 hours ago
London Internet 6 hours ago
Ilford Internet 7 hours ago
London Internet 7 hours ago
Hackney Internet 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Goodmayes, England

Latest outage, problems and issue reports in Goodmayes and nearby locations:

  • PipPerry1
    Pip Perry (@PipPerry1) reported from Sutton at Hone, England

    Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough

  • purplepenguin81
    Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • goodwinrose
    Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really

  • Jamiecpfc
    Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles

  • ochapman
    oliver chapman (@ochapman) reported from Bromley, England

    Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • ochapman
    oliver chapman (@ochapman) reported from Bromley, England

    Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • ClareLConnor
    Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!

  • jaypayneuk
    Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

  • ClareLConnor
    Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Lambeth, England

    Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

  • MikScarlet
    Mik Scarlet (@MikScarlet) reported from Camden Town, England

    F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help

  • niche27
    Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ThemieTi
    Themitope (@ThemieTi) reported

    @SkySports Stupid page While post it when I cannot view it

  • facepalmingalot
    see the little goblin, see his little feet... (@facepalmingalot) reported

    @SkySports Cheats never prosper.. you horns!!!!! Also let’s not forget, VAR would have ruined this moment.. just saying.

  • annliz21
    elizabeth thompson (@annliz21) reported

    @SkyHelpTeam internet has been on and off all week but today it’s been terrible! Can’t get through to you what’s going on ! Cardiff

  • tonyainsworth32
    Tony Ainsworth (@tonyainsworth32) reported

    @SkySports souness said he bottled it. *******! He bottled it last week when that apparent “full can of beer” hit his head and cud of killled him! ******* dinosaur - get rid!! Need to move on with real ex players who know what to talk about.

  • janiceduncanuk
    Janice Duncan (@janiceduncanuk) reported

    @SkyHelpTeam Still disconnected... absolute joke that this happens weekly, who do I speak to about compensation for the days I have no service??

  • Gingersteve91
    Steve Marsh (@Gingersteve91) reported

    Anyone else's Q box fail to series link record @SkySportsF1 #SpanishGP #FP1?... someone please check the SeriesLink settings @SkyUK @SkyHelpTeam

  • Crodgersz2005
    Chris R (@Crodgersz2005) reported

    @SkyHelpTeam Had Sky Broadband fibre issues where I live, we have had 4mb and it's supposed to be 57.

  • yaboi_ND
    . (@yaboi_ND) reported

    @SkyUK your internet is ******* awful

  • johngreenemusic
    John Greene Music 💙 #FBPE (@johngreenemusic) reported

    @SkyHelpTeam @NOW I solved this problem by installing a Roku stick & investing in the 'Boost' 1080 upgrade. There remains a REAL issue between Sky/NowTV and earlier versions of Chromecast however and it would be helpful if you could resolve it AND inform customers such as myself of its existence.

  • the_only_mrsT
    Hannah Thacker (@the_only_mrsT) reported

    @SkyHelpTeam can you help? My sky Q box keeps disconnecting from the network. How do I solve this?