Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 02/18/2026 13:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Islington, Hackney, London, Harringay, Southall, Southwark, Croydon, Hounslow, Paddington, Poplar, Barnet, Newham, Hayes and Enfield Town.

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City Problem Type Report Time
United KingdomCity of Westminster Wi-fi
United KingdomIslington Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • BenPOwen Ben Owen (@BenPOwen) reported from Wandsworth, England

    @TomGeorgeBest @virginmedia I live in South London and this keeps happening to us too. Internet cuts out between 10-11am and then again between 3:30-5 every day. We pay for 50mbps and have internet speeds as slow as 0.9mbps. So frustrating.

  • JillHudson21 Gillian Hudson (@JillHudson21) reported from Camden Town, England

    @MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    @WorksWithWords @StepChange Me too it’s a bit hit & miss @virginmedia doing their best but internet highway not used to residential customers using connections like business customers I suspect. Back to work. Can’t let my colleagues & our members down x

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • rchrdctswrth Richard (@rchrdctswrth) reported from Islington, England

    @virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.

  • LukasDiSparrow i hate you (@LukasDiSparrow) reported from Camberwell, England

    @virginmedia YOU DO NOT ANSWER THE PHONE!!!!!!!! AND IF YOU DO YOU PUT ME ON HOLD AND HANG UP!!!!!!!!!!!!😡😡😡😡😡😡

  • MCPlatt Marie-Claire (@MCPlatt) reported from Camden Town, England

    @virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2

  • Aldershot1974 Pegasus (@Aldershot1974) reported from Walthamstow, England

    @virginmedia been trying for three days now to cancel/suspend my sports channels Call Centres just not answering Hours it big time I can’t afford it When will you allow us to cancel online if your call centres are closed or is it easier to just keep taking my money

  • AndyBullyBull Andy Bull (@AndyBullyBull) reported from Poplar, England

    @virginmedia I wouldn’t bother. No one has bothered to explain to my 85 yr old mum why her account has been cancelled and her PAYG balance (~£100) cleared out. No response to our formal complaint and no one willing to discuss. Shameful treatment of vulnerable customer.

  • jojo10rocks Joanna (@jojo10rocks) reported from Enfield Lock, England

    @virginmedia why do my parents who are self isolating at home due to being elderly still have no working phone line please help

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown

  • OnePavedCourt One Paved Court (@OnePavedCourt) reported from Richmond, England

    Please can you advise help for small businesses who have had to close due to #COVIDー19 and can’t afford to keep on paying for broadband @virginmedia.

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • TheOliveRoomsE9 The Olive Rooms (@TheOliveRoomsE9) reported from Hackney, England

    @virginmedia y ya our service is absolutely shocking. Been on hold for 22 minutes, sent messages no replies. Will be cancelling

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    Great timing, the @virginmedia box has gone down. #isolation

  • LukasDiSparrow i hate you (@LukasDiSparrow) reported from Camberwell, England

    @virginmedia YOU **** HEADS JUST HANGED UP ON ME WHEN I WANTED TO CANCEL!!!!!!!!!!

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia tried everything to get through keep getting cut off no email service i understand these are difficult times you have whacked my bill up im out of contract so ive cancelled my direct debit ill wait to hear from you VERY SOON

  • N16Breda N16Breda YesWeRepealedThe8th (@N16Breda) reported from Hackney, England

    @EmmaMatthewsDC @virginmedia Similar problem here. Email stopped syncing to Outlook at 19.47 - altho webmail still functioning 🙄

  • Aldershot1974 Pegasus (@Aldershot1974) reported from Walthamstow, England

    @virginmedia Your call centres are either closed or not answering What do I have to do to cancel a sky sports package with no sport Your customer service is a joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • craigLFC_U2 Craig ⭐️⭐️⭐️⭐️⭐️⭐️ (@craigLFC_U2) reported

    @virginmedia I have logged previously the issue with the 2.4 slow speeds and intermittent dropping out of signal on Wi-Fi

  • CaantsYon Yon Caant. (@CaantsYon) reported

    @virginmedia That's not a problem I'm more than happy to call again if someone can help me with the breakdown of the bill. Thanks.

  • Jon500athan Jonathan (@Jon500athan) reported

    @virginmedia am abroad in Spain. Trying to reset my password and on the mobile web page I can enter a new password in the first box but on the re- enter password second box it does not allow me to type anything Can u help ?

  • _adamdoyle Adam Doyle (@_adamdoyle) reported

    @virginmedia I'm having trouble navigating your website. I'm coming to the end of my contract and want to look at the Offers page (recommended to me on my Account page), but everytime I go on it, the page refreshes automatically to the 'Change my Package' page

  • medders30898 Keith Medlycott (@medders30898) reported

    @virginmedia are the worst company to get involved with. Zero customer service and literally squeeze every penny possible.Absolute jokes! #pathetic

  • jacklaing5036 Jack Laing (@jacklaing5036) reported

    @virginmedia Morning, I am having a connection issue with my WIFI in the EH47 area. Can you assist?

  • chelz_star chellz (@chelz_star) reported

    @virginmedia No I didn't to be honest I was mostly unhappy with the way I was treated by customer services as I said my installation was supposed to be the 13th April and now I'm told I have to wait until 23 april

  • djsx_dj DJ CLARKE (@djsx_dj) reported

    @virginmedia so hear is the REAL DEAL I’ve been with virgin media for years and I pay for 350MB And I only get between 100/150 Now there has been a outage in my area for months now Am I due a refund for all the months I’ve paid full price for a deal I’ve never received 👎🏻

  • RobDziobon Dziobon (@RobDziobon) reported

    @virginmedia the virgin media website and the email communications are full of broken html links. It is amazing that such a large company does not track Bad Requests.

  • SlimNasty2013 Slim Gaming (@SlimNasty2013) reported

    I would like an email address for the complaints department from @virginmedia so I can take up this billing issue where I seem to be getting RIPPED off somehow, either last month or this month, or BOTH! Email address or Ofcom, as I'm not in the mood to argue...