Virgin Media outages and service status in Willesden, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Willesden, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Jul 9, 10:15 PM GMT+1.
- Internet (60%)
- Total Blackout (19%)
- E-mail (8%)
- Wi-fi (8%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Ealing, Camden Town, Greater London, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 23 minutes ago |
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Wi-fi | 7 hours ago |
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Internet | 23 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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1 day ago |
Nearby cities with recent reports
18 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Timbo (@timlardner) reported from Camden Town, England@virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?
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Bruno Belcastro (@argen) reported from Camden Town, EnglandVirgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?
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Gabriela Lungu (@GabrielaLungu) reported from Kensington, England@virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑
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Jeff Salmon (@JeffSalmon) reported from Camden Town, England@virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont
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Andrew Lawden (@tobe2b) reported from Camden Town, England@virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this
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Bruno Belcastro (@argen) reported from Camden Town, England@virginmedia second weekend in less than a month without broadband/tv service. Disappointed.
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Hasnat Ahmed (@hasnat2002) reported from Ealing, England@virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.
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Cate McLaurin (@madebycatem) reported from Camden Town, EnglandHello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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Jeff Salmon (@JeffSalmon) reported from Camden Town, EnglandCont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.
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Gabor (@GaborPfalzer) reported from Kensington, England@Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.
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Robert Józef (@Robertjp0121) reported from Ealing, England@virginmedia issue with Router (wifi) — no internet and intermittent connection; pls fix this bloody issue!!!!
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Hasnat Ahmed (@hasnat2002) reported from Ealing, England@virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.
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Konstantinos Veves (@k_veves) reported from Ealing, EnglandOne more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia
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shoegal (@Marshall5Sharon) reported from Kensington, EnglandNo internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬
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Duarte Mendonça (@DuarteMendonca) reported from Hammersmith, England@virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼
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Alan Hodge (@hodgie_hd) reported from Kensington, England@virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown
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Gabor (@GaborPfalzer) reported from Kensington, England@atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.
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MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
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Jeff Salmon (@JeffSalmon) reported from Camden Town, England@virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christine💙 (@jaluch) reportedNo service at all from @virginMedia nobody to take responsibily for any problems, no manager to speak to its tough we dont care that the attitude.
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UK France premium subscription (@garam14746) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events 👌 • l • 78,000+ movies
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Ibam (@imzyii) reported@virginmedia I dont want to DM just listen and sort your phone line options out to make it easier for us customer to get through to the relevant teams without having to speak to a stupid voice recognition system
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Jake Maddocks (@MakeJaddocks) reported@LBC Virgin Media overcharged me when I tried to cancel and then gave me a default when I cancelled my DD I’ve appealed to them and the credit scoring agencies with evidence but no responses If anyone has any advice, please let me know
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia once again I have sent a DM as requested about my complaint with no response. Is this part of the ignoring customer correspondence scandal?
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Andy (@andyosb) reported@Ofcom @virginmedia did exactly the same thing to me back in 2019! It was - and still is - the worst customer service experience of my life (and I'm now 65). I was just so relieved to escape them eventually. They're utter scum. Do yourself a favour & don't go anywhere near this company
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Mehrdad Yousefi (@MY21_Oracle) reportedOfcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.
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Symbolism™ (@SymbolismTM) reported@Stsantek @virginmedia all these companies are at it. Mobile phone companies, insurance companies, etc. Customer loyalty used to be rewarded. Now they try to exploit us. Pure greed.
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Owen Luckhurst (@DoctorDisco63) reported@MartinSLewis @MartinSLewis hearing about Virgin Media today I’m not surprised. They did the same to me around 2020, except they lied to me about my cancellation date. By the time I called to cancel, they said it was too late. So I disconnected everything and didn’t pay them a penny more.
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Rob Stokes (@RobStokes1965) reported@Ofcom I was diagnosed with leukemia in August 2023 I had to stop work so I had no money @virginmedia would not allow me to cancel my subscription but no compensation for me where is all the money going