Virgin Media outages and service status in Willesden, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Willesden, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 13, 11:24 PM GMT+1.
- Internet (62%)
- Wi-fi (18%)
- TV (7%)
- E-mail (6%)
- Total Blackout (6%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, Kensington, and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 21 hours ago |
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Hammersmith
|
Total Blackout | 23 hours ago |
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Hammersmith
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1 day ago | |
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Hammersmith
|
Internet | 1 day ago |
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Hammersmith
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Total Blackout | 1 day ago |
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Hammersmith
|
Internet | 1 day ago |
Nearby cities with recent reports
14 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Jeff Salmon (@JeffSalmon) reported from Camden Town, England@virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.
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MoMo (@ImaginaryCard) reported from Hammersmith, England@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
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Muloongo Muchelemba (@muloongo) reported from Kensington, England@virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia
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MoMo (@ImaginaryCard) reported from Hammersmith, EnglandNothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
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Bruno Belcastro (@argen) reported from Camden Town, England@virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty
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Sumaya (@Purp_Amethyst) reported from Camden Town, England@virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.
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Konstantinos Veves (@k_veves) reported from Ealing, England@virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.
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MoMo (@ImaginaryCard) reported from Hammersmith, EnglandThe audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
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Gabriela Lungu (@GabrielaLungu) reported from Kensington, England@virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!
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Jason Hier (@jasonhier) reported from Ealing, England@virginmedia Is service in London W13 working?
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.
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YingHuiThe (@YingHuiThe) reported from Paddington, England@simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.
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Subhajit Banerjee (@subhajitb) reported from Ealing, England@virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode
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Hasnat Ahmed (@hasnat2002) reported from Ealing, England@virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, EnglandApparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.
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Jose Carvalho (@josethepotter) reported from Hammersmith, EnglandExtremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin
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Hanieh Vidmar (@haniehvidmar) reported from Paddington, England@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
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Jeff Salmon (@JeffSalmon) reported from Camden Town, EnglandCont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy T (@andrewtalbot72) reported@virginmedia @gblondon1 Good luck with that….!!! I did the same 18 months ago… after 4 months of Virgin messing up my bills I moved back to @skytv The call centres are simply the worst I’ve ever encountered A much better service imo…
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Sally Briars (@SallyBriars) reported@virginmedia what is going on in Leicester LE2 to not have any service? done every troubleshooting step and my router comes back on my phone just says connected without internet nothing is working! One minute the service status is fine the next it says intermittent signal fix it!
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andrea crosby (@andreac14064810) reported@virginmedia And yet two days later the email I was promised has not arrived I’m not surprised it’s your usual poor service take money from customers but very little help
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AlanCarey (@atcdecorating20) reportedJust paid again through @dazn and working fine so it’s a @virginmedia issue
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Garry Walker (@GarryWalker) reportedToday I have had telephone wars with E-on, Virgin Media, EE and UPS. I hate having to deal with call centres. They bring out the worst in me.
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luke (@Burns12L) reported@brownbill_scott @virginmedia Same lad been down for like 2 hours now
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ORIGINAL GOONER JOHN (@1947originalgo1) reported@virginmedia @gblondon1 The new virgin box has a mind of it's own, some days it decides not to record, other times it it decides to delete all your recordings. I will give it a couple more months if it continues as it has done in the past I will cancel it. I have been with virgin for over 20 years.
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Daniel Baillie (@watfordfc09) reported@virginmedia I am leaving your service clearly you cannot understand someone that is in hospital and they are unable to pay a bill and you cannot extend any agreements that are made. The service is restricting so I’ve spoken to sky and I will be considering their options because
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LP (@____LP____) reportedJust been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.
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welshcake74 (@Welshcake74) reported@virginmedia Yes. It was the bereavement team that have the most awful and length process. So I’m doing it online. But I still had to wait on the phone and have the cancellation of contract spiel even though we aren’t cancelling. Just a poor process and no consideration for the customer