Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Kensington, Camden Town, Wembley, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	36 minutes ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago
Ealing	TV	2 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Nick Blackburn (@Omnomnick) reported 4 minutes ago from Camden Town, England

  @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

• 
  Gabriela Lungu (@GabrielaLungu) reported 6 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Sophie GUERINET (@soguerinet) reported 14 minutes ago from Ealing, England

  @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

• 
  Konstantinos Veves (@k_veves) reported 16 minutes ago from Ealing, England

  @LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia

• 
  Emma Churcher-Holt (@emmalouchu) reported 18 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 28 minutes ago from Ealing, England

  @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

• 
  shoegal (@Marshall5Sharon) reported 28 minutes ago from Kensington, England

  No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬

• 
  LegoGuard .... Ian (@thelegoguard) reported 28 minutes ago from Camden Town, England

  @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

• 
  Shane (@Barmybuilder) reported 36 minutes ago from Camden Town, England

  @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

• 
  Alessandro Ferrara (@iamAleFerrara) reported 37 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  Jeff Salmon (@JeffSalmon) reported 38 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 41 minutes ago from Ealing, England

  @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 45 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  lucy francis (@lucyfrancis_tri) reported 48 minutes ago from Camden Town, England

  @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 51 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Foodwise Woman (@FoodwiseWomen) reported 52 minutes ago from Kensington, England

  I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

• 
  Gabor (@GaborPfalzer) reported 53 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 56 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Joseph Machta⭐⭐ (@pepemac27) reported 58 minutes ago from Kensington, England

  @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

• 
  Gabriela Lungu (@GabrielaLungu) reported 60 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dharmi04 (@Dharmi04) reported 6 minutes ago

  @virginmedia my broadband seems to be down, can you check and fix ?

• 
  Alex Davies (@daviesa02) reported 8 minutes ago

  @virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?

• 
  Trevor Ellis-Jones (@TrevtheDJ) reported 10 minutes ago

  @virginmedia are there issues in london Se23 (area 21) ? Nothing working

• 
  Unainstein (@AstonVillaDoge) reported 10 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Kay Apex 🇬🇧 (@KayApex673) reported 16 minutes ago

  @virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around

• 
  Virgin Media News (@VirginMediaNews) reported 16 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  ^Gavstar^ (@Englandgav) reported 20 minutes ago

  Hey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue

• 
  Chris4RAFC (@Chris4RAFC) reported 20 minutes ago

  @DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +

• 
  Damian Hastie (@DamianHastie) reported 20 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  Robert Grieve (@robert_grieve) reported 22 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺