Virgin Media Outage Report in Willesden, Greater London, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, London, Poplar, City of London, Hackney, Hammersmith, Wembley, Camden Town, City of Westminster, Newham, Enfield Town, Kingston upon Thames, Westminster Abbey, and Brent.

City	Problem Type	Report Time
Croydon	Total Blackout	13 minutes ago
Southwark	E-mail	2 hours ago
London	Phone	3 hours ago
London	Internet	3 hours ago
Southwark	Internet	5 hours ago
Poplar	Internet	6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 9 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  Tinders (@safctinders) reported 11 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  traymca 💙 (@traymca) reported 14 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 14 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Paul Lewis (@paulstevenlewis) reported 19 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Mark Kelly (@GlueWhichBinds) reported 21 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Steven Kraan 🐀 (@drawing_daily) reported 22 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Derrick Brown (@DerrickSWB) reported 24 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 29 minutes ago from Haringey, England

  @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

• 
  Derrick Brown (@DerrickSWB) reported 31 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Sandeep Pandya (@spandya1) reported 32 minutes ago from Watford District, England

  Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.

• 
  Alex (@ameehan71) reported 33 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported 33 minutes ago from London, England

  @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

• 
  traymca 💙 (@traymca) reported 33 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Shah 🦅 (@shah4569) reported 35 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  foy (@stuart_foy) reported 40 minutes ago from Haringey, England

  lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

• 
  Derrick Brown (@DerrickSWB) reported 46 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Sandeep Pandya (@spandya1) reported 47 minutes ago from Watford District, England

  @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

• 
  Shah 🦅 (@shah4569) reported 53 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 57 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jimbobalula (@jimbobalula1) reported 6 minutes ago

  @virginmedia January, problem wasn't resolved because they gave me the booster plug but the hub remains the same one. And as I said in a previous post its just not worth wasting a day or two of my life trying to communicate with Virgin. I'd rather wait and cancel. But thanks for replying 👍

• 
  Sabine Getty (@SabineGetty) reported 8 minutes ago

  @virginmedia This is now the 7th email we have received postponing the date our internet will be fixed. I demand a refund for the absolute joke that your service has been. And I obviously will be changing service and companies immediately.

• 
  Sarah-Kimberley (@PlayforthSarah) reported 9 minutes ago

  @virginmedia Ok let me learn you a bit of technology.If you can’t get data that generally means you have no signal along with being unable to get online you also can not make calls without signal 👍 I check in between having internet and it dropping. Now can you tell me why it keeps dropping?

• 
  Evil Hood (@Evil_Hood) reported 12 minutes ago

  @virginmedia i spent 4 hours on whatsapp with someone with no idea of how to deal with a customer enquiry. someone messaged me on whatsapp again now but zero progress so far

• 
  Jonny B Red (@jonny_B_Red) reported 16 minutes ago

  @VirginMediaCorp Virgin media are penalising somebody who has to leave their broadband contract early because they have no money. Virgin media says that will be more than £250 please. They treat loyal customers like scum

• 
  Peter Greenwood (@PGreenwoodDraws) reported 17 minutes ago

  @virginmedia having had so many problems with trying to negiotiate a deal with VM I was offered a deal for all the grief they had caused me and decided to take it, now they have gone back on that contract which was emailed to me, they have withdrawn it.

• 
  Belinda Jennings (@BelindaBeerRun) reported 22 minutes ago

  @virginmedia I can’t get through to anyone. It said do all the checks I have done already and I had to hang up. It’s off again now, and was yesterday evening. Please call me. The chat also doesn’t work, says you are too busy

• 
  Paul Ley (@paul_ley) reported 24 minutes ago

  @virginmedia 2 different shows. Both had been recorded. Sat down in 2 different rooms and 1 was watching a show. Then in the other room tried to watch a different recording. Firstly it was buffering terribly & then got an error message

• 
  Colin / Cóilín 🇬🇧☘🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ColinCFC1905) reported 25 minutes ago

  Internet down again in my area, 3rd time in a fortnight ffs @virginmedia

• 
  B (@S_Bannan) reported 28 minutes ago

  @virginmedia Still not working. Any chance ?