Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Camden Town, Ealing, Kensington, Greater London, Brent, Brent, Paddington, and Hampstead.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Hammersmith	TV	5 hours ago
Hammersmith	TV	6 hours ago
Hammersmith	E-mail	8 hours ago
Hammersmith	Internet	9 hours ago
Hammersmith	Total Blackout	11 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Yessi Bello-Perez (@yessibelloperez) reported 2 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Gabriela Lungu (@GabrielaLungu) reported 4 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Bruno Belcastro (@argen) reported 6 minutes ago from Camden Town, England

  Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?

• 
  Hasnat Ahmed (@hasnat2002) reported 6 minutes ago from Ealing, England

  @virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.

• 
  VM (@BowTieMendoza) reported 13 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Nick ****** (@nickhooker) reported 21 minutes ago from Kensington, England

  @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

• 
  Gabriela Lungu (@GabrielaLungu) reported 22 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Hasnat Ahmed (@hasnat2002) reported 25 minutes ago from Ealing, England

  @virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.

• 
  Gabor (@GaborPfalzer) reported 27 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Christian Radnedge (@ChristianRad) reported 28 minutes ago from Camden Town, England

  @virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...

• 
  Neil Boote (@MisterBoote) reported 31 minutes ago from Ealing, England

  Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq

• 
  Alessandro Ferrara (@iamAleFerrara) reported 32 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 33 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  Shane (@Barmybuilder) reported 34 minutes ago from Camden Town, England

  @Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like

• 
  Jeff Salmon (@JeffSalmon) reported 41 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 43 minutes ago from Ealing, England

  @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

• 
  Konstantinos Veves (@k_veves) reported 50 minutes ago from Ealing, England

  @virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 51 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 55 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 60 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoey (@YngZoey) reported 4 minutes ago

  @virginmedia is there a issue with landlines, can’t recive calls or make them?

• 
  Lee Summers (@LeeSum71) reported 4 minutes ago

  @virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?

• 
  Michael Portal (@Mortalportal01) reported 6 minutes ago

  @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you

• 
  rebecca ann jarvis (@rebeccaann1989) reported 9 minutes ago

  @O2 hi is there a reason why I keep getting asked to link a virgin media account to use my o2 account when all I want to do is use my rewards towards my data bundle next month, neither of the apps will just let me use my phone number to login and use my rewards

• 
  happy city fan (@pjpar) reported 9 minutes ago

  @virginmedia Literally switched to sky today as your cs team are crap.

• 
  Debi Williamson (@Debi0709) reported 10 minutes ago

  @virginmedia Getting fed up now had issues with our box this morning

• 
  Denise Bragg (@dennybragg) reported 10 minutes ago

  @virginmedia Is there a problem with stream tv in B91 Solihull ?

• 
  Nicola Thrussell (@NicolaThrussell) reported 12 minutes ago

  @virginmedia EN6 (Potters Bar, Hertfordshire) area completely down with no internet but app says no issues. Please can you look into this to and get it resolved.

• 
  hellooooooooo (@debski2222) reported 12 minutes ago

  @BriefcaseMike @virginmedia I hope it comes back on for you ASAP. That's the trouble with these companies, you're late with a payment and they're all over you. But if they fail to provide service they shrug their shoulders.

• 
  Chris (@geordiechris48) reported 13 minutes ago

  @COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25