Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, Hammersmith, Wembley, Ealing, Kensington, and Greater London.

City	Problem Type	Report Time
Camden Town	Internet	1 hour ago
Hammersmith	Internet	1 hour ago
Wembley	Internet	1 day ago
Camden Town	TV	4 days ago
Wembley	Wi-fi	4 days ago
Hammersmith	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Geoff Neale (@g_neale) reported 2 minutes ago from Camden Town, England

  @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

• 
  Shahin Ali (@ShahinA82783043) reported 2 minutes ago from Camden Town, England

  @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

• 
  Gabriela Lungu (@GabrielaLungu) reported 16 minutes ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 19 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Jeff Salmon (@JeffSalmon) reported 20 minutes ago from Camden Town, England

  @virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 20 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  Cate McLaurin (@madebycatem) reported 28 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  MarshmallowMedia (@eatcheeselouise) reported 31 minutes ago from Camden Town, England

  @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

• 
  Sevki 💉 💉🎉 (@sevki) reported 32 minutes ago from Camden Town, England

  @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

• 
  Robbie_Spice (@RobbieSpice89) reported 36 minutes ago from Paddington, England

  So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

• 
  shoegal (@Marshall5Sharon) reported 39 minutes ago from Kensington, England

  No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬

• 
  Gabor (@GaborPfalzer) reported 43 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 47 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Yessi Bello-Perez (@yessibelloperez) reported 47 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  Robert Józef (@Robertjp0121) reported 52 minutes ago from Ealing, England

  @virginmedia issue with Router (wifi) — no internet and intermittent connection; pls fix this bloody issue!!!!

• 
  Gabriela Lungu (@GabrielaLungu) reported 54 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Yessi Bello-Perez (@yessibelloperez) reported 55 minutes ago from Ealing, England

  Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.

• 
  Alan Hodge (@hodgie_hd) reported 57 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  Foodwise Woman (@FoodwiseWomen) reported 58 minutes ago from Kensington, England

  I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

• 
  Hanieh Vidmar (@haniehvidmar) reported 59 minutes ago from Paddington, England

  @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  London leaver (@ross_biagini) reported 1 minute ago

  @virginmedia It went down at the weekend so please can you refund me?

• 
  Marion Browne (@MarionBrowne42) reported 4 minutes ago

  @keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.

• 
  Sam Richards (@mrsamrichards1) reported 7 minutes ago

  @virginmedia you have blocked my VM02 ID I’ve telephoned twice and still waiting for it to be unlocked. I can’t access any of my services mobile, tv or broadband. Can’t pay or view my bills. Your quit to block or disconnect but when customers need help you don’t want to know.

• 
  𝓒𝓱𝓻𝓲𝓼 𝓓𝓪𝓷𝓲𝓮𝓵𝓼 (@ChrisDaniels71) reported 9 minutes ago

  @virginmedia stop changing settings on routers remotely!!!!!!🤬🤬🤬🤬 Just when I’ve got devices working, you bloody change something!!! For the love of god…..if it ain’t broken, don’t fix it!!!! Now got to get alarm engineer back out again, thanks to your latest update!!!

• 
  Sekret Machines (@privatepilotuk) reported 12 minutes ago

  @O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers

• 
  WATCHING THE GAME (@Pass_Move) reported 14 minutes ago

  @virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.

• 
  QQ (@RedmondJunkie) reported 14 minutes ago

  @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

• 
  😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported 14 minutes ago

  @GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!

• 
  TheSpoopyGamer (@DomWarr) reported 15 minutes ago

  Isnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom

• 
  Dave Littler ⚔️ The Wanderer 🏔️⛰️ (@davylittler84) reported 19 minutes ago

  @virginmedia Dmashingvthe screen on my phone which cost 120 quid to replace. Not your fault I know but I would like the issue fixing asap