Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Watford, Brentford, London, Hammersmith, City of London, Poplar, City of Westminster, Croydon, Harringay, Kingston upon Thames, Hackney, Wembley, Stanmore, Hampstead and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Internet | |
| Brentford |
Internet | |
| London |
Internet | |
| Hammersmith |
TV | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia your customer service number is not working! I am paying for an upgrade that has not been upgraded and it is impossible to talk on phone or chat to anyone online 🤬🤬🤬
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia how long approx is it taking to get thru to customer services via telephone plse? is it still 1 hour ?
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
After two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
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Head ball boy
(@Richardnash12) reported
from
Bromley, England
@virginmedia my phone line still not working after the engineer fixed a fault in my area please can this be rectified immediately
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
For a whole hour now to connect with @virginmedia customer services!!!!
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia can you help?? I need to speak to someone about an upgrade that not upgraded!
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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Sean Hickey
(@SeanHickeyUK) reported
from
Croydon, England
Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Gray
(@PeterRSGray) reported
@virginmedia Eventually I worked out to follow those instructions and reset my password, but even though my new password was accepted it still won’t let me log on to my virgin media email account. Please help me.
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Luke (Steadyon)
(@2Steady4U) reported
@virginmedia hey, im on a virgin mobile plan but recently bought an apple watch with cellular. as far as i understand virgin doesn't currently support this, but since the o2 merger is this more of a possiblity? i'd rather not have to switch to EE/Vodafone, thanks :)
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MS
(@Gr0undZero) reported
@virginmedia Total blackout in SW London. Can you fix quickly please as it's quite annoying.
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Ese
(@Ese2085) reported
@virginmedia You did some service work in my area on the 18th October. Since then my internet keeps dropping out, it’s happened 6 times tonight. It’s a nightmare.
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niki spiller
(@sleepinbooti) reported
@virginmedia tonight was the final straw for me … party no internet no music absolutely ruined the party … disgraceful £60 a month for an absolute pisspoor service I’m done now customer for well over 15 yrs a#
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@MaybeeMee
(@MaybeeitsMeee) reported
@emmaking84 @virginmedia Sadly not everyone earns a decent wage & needs help to survive @virginmedia. I've been struggling for a while. As I said to the Scots guy on the phone,if there was any way we could sort it out,I would be happy to stay. The silence was deafening. I have no choice. £40 is too much.
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Daylon Calnan
(@CalnanDaylon) reported
@virginmedia @virginhelp 6th time down today your a ******* joke I best be getting a refund this **** been happening every ******* night for the last 2 ******* months. SORT YOUR ****** BROADBAND AND YOUR ****** CUSTOMER SUPPORT OUT
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⭐️⭐️
(@Elusiive_) reported
How do I get an upgrade then start having more problems than ever, virgin media are ***************
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Matt Ryles
(@mattryles) reported
@virginmedia Would it be okay for me to post on that every time my internet goes down? It’s easier to automate that than calling you every time?
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The Tiger 𓃮🏴
(@meta_tiger) reported
Ugh, virgin media being really unreliable tonight for game streaming Both Stadia and XBGP just glitching and skipping every few seconds, getting pretty annoying driving into walls and having to restart races every minute Not usually this bad