Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Southwark, London, Hammersmith, Croydon, Newham, City of London, Hackney, Hounslow, Waltham Forest, Hayes, Southall, Paddington, Watford and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| Southwark |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.
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Matt Labban
(@MattJLabban) reported
from
Enfield Lock, England
@virginmedia your customer service is absolutely abysmal. The operator doesn’t even listen to my questions she is just spouting pre scripted nonsense. Paying £100 a month for this
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Tehbaw
(@Rich_Firewall) reported
from
City of London, England
@virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills
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David Wright
(@davidoff1706) reported
from
Hillingdon, England
@virginmedia totally appalled by the waiting and the way I’m being treated only want to give my 30 day notice and cancel but no such luck feel stuck with this contract. Customer service is pushy and not bothered if you want to cancel.
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia your customer service team ARE dreadful 😡🤯
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Chris McCrudden
(@cmccrudden) reported
from
Hackney, England
@GuyLodge @virginmedia I have given up complaining to them because the problem is very simple. They over-sell connections in the area and there isn't enough bandwidth to go round
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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moneill
(@moneill) reported
from
Camden Town, England
@virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it
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Paulo
(@PauloDisco) reported
from
Stratford, England
@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Mo Lishomwa
(@mo_lishomwa) reported
from
Tottenham, England
@virginmedia Apparently there’s no problem....there seldom is according to your service checker.
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Adam Moore
(@hhukradio) reported
from
Hackney, England
Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
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H-Town
(@letsbhavinu) reported
from
Camden Town, England
@virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Flint
(@DNAFlints) reported
@virginmedia I’m not starting from scratch to tell yet another employee or robot about my complaint. I’ll just wait for my emails to be replied
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Slow 🇵🇹
(@SlowVALORANT) reported
@virginmedia No issues are showing on that website. It’s never there despite the area having problems.
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Chris Painter
(@Retrocanary) reported
@virginmedia Yes, it says there’s no problem. Your customer service line says there is a problem, but no fix time and here you don’t seem to know about any outage. It’s a bit hopeless really.
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HistoryFare 💙
(@FareBrian) reported
@virginmedia Phoned your customer services this morning to report my WiFi router has packed up following the lightning strike and the earliest appointment I can get is next Monday 31 Oct. Not very good for someone who works from home and relies on the WiFi.
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Flint
(@DNAFlints) reported
@virginmedia This wasn’t helpful I’m afraid I’ll stick with the complaint raised and wait for the official ombudsman’s to get back to me
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ab13
(@AshtonBoy13) reported
@virginmedia down in bs3? Completely down here
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Craig Harris
(@honeymonsta1) reported
@virginmedia Yes..today the 24th, i had an engineer last week for a different issue and he repeated it ...its supposed to be today. But plugging in the adapter Virgin supplied. the hub doesnt even register it in any way
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Tommy
(@Pyrotoz) reported
@virginmedia Streaming through OBS to any platform causes the same issue
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Gaz
(@LTFC_Gaz) reported
@virginmedia The first time it happened all 6 red button games had the same commentary. I never checked the other games on the other occasions, only the Luton game.
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mrey
(@mreystart) reported
@virginmedia Your service not working (still down by the way) and you trying to increase my bill even though you can provide the service I am paying for.