Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 01/20/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hampstead, Southall, London, Camden Town, Southwark, Mitcham, City of Westminster, Wembley, City of London, Stepney, Hackney, Hammersmith, Bromley, Croydon and Watford.

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City Problem Type Report Time
United KingdomHampstead Wi-fi
United KingdomSouthall E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Total Blackout
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia No, there’s one issue. Doing things on the cheap.

  • sarahleveridge Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days

  • trsaanderson Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @virginmedia is there a problem with broadband in UB7 , intermittent broadband for a few days and nothing today.

  • trsaanderson Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @virginmedia Yes and says no problems , I'm just about to phone up. I've reset router and still problems.

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed

  • RickBeenham Richard Beenham (@RickBeenham) reported from Wandsworth, England

    Hello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!

  • moll_mccaffrey Molly-Kate McCaffrey (@moll_mccaffrey) reported from Wandsworth, England

    .@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown

  • tick_tick_BLOOM Elizabeth Bloom (@tick_tick_BLOOM) reported from Lambeth, England

    @virginmedia can I please send you a DM / ask someone to get in contact? I’ve got nowhere with your rude advisor over the phone.

  • trsaanderson Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @DarkLordCookie @virginmedia We are in the same situation, No Internet since Saturday and our estimate is also 7th September. We are UB7 9JX , near Heathrow. Looks like there are issues everywhere.

  • jamesenjoyrelax EnjoyRelax Studio (@jamesenjoyrelax) reported from Walthamstow, England

    @virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?

  • iann_edwards Ian Edwards (@iann_edwards) reported from Croydon, England

    @virginmedia doesn’t let you speak to people that can solve problems..

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!

  • richardpettet Richard Pettet (@richardpettet) reported from London, England

    @virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia It's still not working

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia Please sort out this issue ASAP!! Time is money 😭😭

  • Ridhima88 Ridhima Tomar (@Ridhima88) reported from Bromley, England

    @virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jimholland123 James Ian Holland (@jimholland123) reported

    @virginmedia Yeah in a further 6 days time!!! One minute we are told its our problem then told its a area problem would love someone from virgin to tell us the truth and explain the reasoning behind a 7 day repair and would really appreciate a call regarding cancelling my subscription ASAP!

  • molealmighty Phil Spatcher (@molealmighty) reported

    @virginmedia Community Forums are not customer service, it’s more ‘self service’. Virgin has a lot to learn #virginmedia #poorcustomerservice #VirginNonComm

  • tomhorn3r Tom Horner (@tomhorn3r) reported

    @virginmedia There were apparently two issues, which I received a text to say they were resolved, but I’m still getting the timeouts. Postcode is LS158EE

  • itsSimplySadya (@itsSimplySadya) reported

    @virginmedia Yes, the literally told me they cant do anything about it so I requested for a new router and they denied. I called multiple times with the same horrific customer service each time

  • scifigeekess I love pylons (@scifigeekess) reported

    @virginmedia your service is absolutely appalling. Your automated system is a complete joke.

  • rossthe45king 尺ㄖ丂丂 (@rossthe45king) reported

    @virginmedia is terrible folks. Get a reliable supplier.

  • molealmighty Phil Spatcher (@molealmighty) reported

    @virginmedia Tried, not been impressed. Basically told turn router off and on again and been hung up on twice. Spoke to Far East, comm problems and no answers, given brush off. Now you tell me I should be doing something, it should be YOU doing something! #virginmedia #poorcustomerservice

  • MallettCameron Gordy (@MallettCameron) reported

    Getting huge lag spikes this last week (more than normal) going from average 15/ms20ms to 150ms which is completely ruining my gaming experience @virginmedia not acceptable really considering we just got an upgrade too! what can be done to fix this...

  • LouLou_No_72 Lou ❤️Lou 💚 (@LouLou_No_72) reported

    @rsolivens @virginmedia Yes that caused me huge work issues that day too as I had important client meetings from 8am so left me no time to travel to the office

  • molealmighty Phil Spatcher (@molealmighty) reported

    @virginmedia Shame a media company is so very poor on media, only able on specific platforms!! Can’t say I am impressed #virginmedia #poorcustomerservice