Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, London, Streatham, Enfield Town, Hackney, Hounslow, Waltham Forest, Newham, Croydon, Harrow, Southall, Waltham Cross, City of Westminster, Hampstead and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Wi-fi | |
| London |
Wi-fi | |
| Streatham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Enfield Town |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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Lauren Payne
(@laurenbubs51) reported
from
Bromley, England
@virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either
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Chloe
(@chloehester) reported
from
Islington, England
@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
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carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia What happens is when I connect to the @TicketmasterUK app from the priority app, it offers no option to actually purchase. @TheO2 suggested clearing all cookies and cache. The issue with that is passwords have to be re-entered for almost every app. There must be a better way
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Kathy Miller
(@KathyMi25429227) reported
from
Croydon, England
@virginmedia Please do......Please.. no email reply from CEO yet. Refund? I've lost money due to Virgin's recent appalling service
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Con
(@ConMarbleHalls) reported
from
Merton, England
Trying to leave @virginmedia and I’ve been on hold for over a hour just to speak to someone. There trick is leave you waiting then hope you hang up and leave it. Scum
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
@virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .
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S Dyett Gicquel
(@LGuard123) reported
from
Hackney, England
@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
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Germán López-Campos
(@Sherm4nLC) reported
from
Camberwell, England
@virginmedia It seems there are some issues in SE22, could you confirm?
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia You want to add 4.25 to my bill even after I took out new contract 2 months ago to reduce costs. You keep sending email asking me to contact c/s I can't get through & why should I have to phone you as I've made a complaint??? Going to watchdog 😡
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Jeremy Naylor
(@JeremyNaylorTV) reported
from
Enfield Lock, England
Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice
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Robert Hallam
(@Robertfhallam) reported
from
Spelthorne District, England
@virginmedia awful awful service. 1hr 8 minutes to be put through to retentions to be offered a more expensive deal!! Appalling
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia But the service page is saying there isn’t an issue - so how does that help?
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew.
(@UCFMatty) reported
@virginmedia y u have to be so terrible and ruin the things I like? Such as a stable internet connection xoxoxo
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B
(@StevenMunro) reported
@virginmedia Internet down, Glasgow G22 area. Any explanation?
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chlo 👻
(@chlo_xii) reported
@KrusherzzVal @virginmedia sucks to be u i guess :(
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Stephy
(@IianaDRK) reported
@virginmedia Ive been having severe internet issues the last couple of days, and im using my superhub 4 in router mode. Is it not possible to disable SSID broadcast for wireless? Theyre both greyed out in the settings
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zunaine
(@zunaine) reported
@virginmedia My Internet has been going down for hours for the last 4 days. Done all the solutions that tre online. The call centre guy was so condescending today. The wifi is down again for for the hundredth time today. As WFH not grest at all. Are you even gonna fix this?
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Happy User
(@happyuserstudio) reported
@thebdaman @virginmedia Same here - clearly an oversubscribed service with large contention ratio and they can’t or won’t provide any tech support.
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FSociety Tom 🇪🇺 #FBPE ANTIFA #RESIST #FBPPR #BLM
(@thebdaman) reported
@virginmedia It's up thanks, hopefully it'll stay up. But that's the third substantial (6 hours+, probably more) outage in three days. Who do I complain to?
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Kj 🇮🇪🇪🇺🏳️🌈
(@Kjame2021) reported
Sick to the teeth of your broadband @virginmedia once again my connection has gone down resulting in being unable to access my goods portal. Goods are now gone, meaning I've lost out on money through resale. The min @Hyperoptic service this area & your monopoly is up, I'm gone!
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Ben Lefley
(@BenLefley) reported
@virginmedia Think you might have a DNS outage as half of the webpages I browse wont load and was kicked out of game around the same time as my friend (Hampshire area) Discord also refuses to load
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Chris Kelly
(@ChrisKe50359483) reported
@virginmedia @DaddioDulwich "At Virgin Media, we take the protection of your little ones very seriously. That’s why we’ve got lots of options to help you manage and choose which shows your kids can access" Please give them what they deserve by reverting back to V6 config.