Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Harringay, Barnet, Southwark, Hammersmith, Chingford, Enfield Town, Rickmansworth, Hayes, City of London, Newham, Wandsworth and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Akshay Vara
(@ThatGuyAkshay) reported
from
Brentford, England
Stupid @itvhub or @virginmedia messing up on me when this funny convo between the Lukes and Mike happening #LoveIsland
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
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Bryan Scott
(@lifeofbry) reported
from
Lambeth, England
@SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia your broadband service is down again in SW13 tired of arguing with your Indian call centres who never see any network problems and ask me to turn off and turn on my router! Seriously that does nothing, loose the script!
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Phil Daoust
(@philxdaoust) reported
from
Lambeth, England
Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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Charlie Baden
(@CharlieBaden1) reported
from
Wandsworth, England
@virginmedia Your WiFi service has been down for 5 hours any update
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Antoni Luke Kijewski
(@BonjourAnt) reported
from
Croydon, England
@virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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Chris Hall
(@chrishallrides) reported
from
Hackney, England
@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
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Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
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Luke Major
(@Luke_major) reported
from
Richmond, England
Anyone else having broadband issues with @virginmedia ..... AGAIN. #Broadband #VirginMedia #TW10
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ICEMAN 288 Marky T
(@288ICEMAN) reported
from
Hounslow, England
Virgin media - useless Customer service thanks for **** all !!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Moroney
(@chris_moroney25) reported
@virginmedia Wired, did the tests across 3 different devices of my own and one the engineer brought. Engineer was here yesterday, said he couldn’t explain it, and I would have to call customer service back and discuss it with them. His own device the test fluctuated between 90 and 900 mb
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Paul Hammocks
(@moxeyf1) reported
@virginmedia Yes but doesn’t help when working from home 😷
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Brick Rockson #FBPE
(@BrickRockson) reported
@virginmedia Well it eventually asks me to book a technician, but I know the internet is down in my area (known issue - 'we hope to have this fixed by 21:15') which I assume is causing the TV and phone issue.
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Aelux
(@Aelux5216) reported
@virginmedia But it did show issues in my area so I guess somehow you have a ongoing issue only present in the morning? surprised it is taking so long to fix though
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vix
(@_vix_x) reported
@virginmedia That doesn’t help him get any TV in time for Xmas ! He lives alone and needs the TV.
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Natalie Wright
(@Natalie91817695) reported
@virginmedia I know there are issues in Thanet and Dover today. It took 30mins to post this tweet and that long again to check the service checker page...thats the trouble with having your sim card as well as broadband, TV and landline I suppose...just want to know if it will be sorted today?
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vix
(@_vix_x) reported
@virginmedia You wouldn’t talk to him as he didn’t know his password. Amazing you can turn off his service without any authority but can’t turn it back on without a password.
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John McK
(@johnmck58) reported
@virginmedia Thanks that’s good to know but none the less very frustrating. Hopefully today’s non usage will be deducted from my monthly bill!!?? Any idea when service will be back to normal ??
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Aelux
(@Aelux5216) reported
@virginmedia I thought it was an issue the first morning and then you'd expect when it works again for that to be it but then for it to happen two more times in a row is very odd, I used the generic WiFi test to test my connection via my account with you
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Joanna Colin
(@joannacolin) reported
@virginmedia It’s really complicated. Can I email you screenshots of my last WhatsApp where I was told complaint would be raised but when I looked at email it said it was rectified🙄🙄🙄