Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Croydon, Barnet, Hounslow, Hackney, Harringay, Hammersmith, Islington, Chingford, Paddington, City of London, Southall, Camden Town and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Muswell Hill |
Wi-fi | |
| Croydon |
Internet | |
| Barnet |
Phone | |
| Croydon |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Sandeep Pandya
(@spandya1) reported
from
Watford District, England
Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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Ross Harvey aka The Project
(@rh_theproject) reported
from
Hillingdon, England
@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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foy
(@stuart_foy) reported
from
Haringey, England
lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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Paul Lewis
(@paulstevenlewis) reported
from
Mill Hill East, England
@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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Sandeep Pandya
(@spandya1) reported
from
Watford District, England
@virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran
(@_asdfghjkieran) reported
@virginmedia Already checked this and it’s not localised, followed all tips and nothing changes, having to use data in my own home, Netflix buffering and constant disconnections to devices. Deleted all traffic network to make sure there’s minimal devices too… could do with a visit to check
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P 🍀
(@paulyc86) reported
@rab_147 @virginmedia 03454541111 i used that number last week and got through in minutes. Told the first guy i wanted to cancel, he put me through to another guy and ended up saving myself £40 a month eith the same package im on
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darren sheldon
(@panther_daz) reported
absolutely shocking service from @virginmedia 74 year old father in law trying to cancel a mobile contract they sent with his tv, making it so hard to cancel and keep charging him every month making money off a pensioner #robdogs #BBCBreakfast #watchdog
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Naim_Alt
(@NaimAlt3) reported
@virginmedia It hasn’t seemed to fix things
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bryan rees
(@briderman) reported
@virginmedia bristol bs9 and my speeds are ******* shot. Ping test 134ms WTF!!! 8MB DOWNLOAD. IM MEANT TO BE ON 500!!!
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Irn Brutal
(@Irn_Brutal) reported
@virginmedia are con artists my daughter can use her phone because they but a block on it which means I can't contact her in an emergency they have the worst customer service I have ever meet when contract is up they won't get another penny off me
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Lee Davis
(@leedavis81) reported
@virginmedia You forgot option 4: cancel the direct debit and wait until your case bypasses the bots
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yusuf chopdat
(@choppychopdat) reported
@virginmedia Don't that same issue
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AIan GauIt
(@AlanGault1) reported
@bouncingworm @virginmedia I told them to cancel my contact if I couldn’t speak to someone in the UK. Just like magic I was through to a person in the UK within seconds who was very helpful. The person in the UK confirmed that their colleagues in the Philippines had made a mess of my contract.
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darren sheldon
(@panther_daz) reported
@virginmedia around 2 weeks ago but have rung and messaged numerous times, shocking to be making it so hard to cancel but keep charging him, purely a money making scam