Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 12/07/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Southall, Hammersmith, Camden Town, Waltham Forest, Hackney, Newham, Paddington, Southwark, Harrow, Tower Hamlets, Islington, City of Westminster and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomCity of London Internet
United KingdomSouthall Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • chrispylang Chris (@chrispylang) reported from Hackney, England

    @virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia

  • gary230264 G.Marshall Gleghorn (@gary230264) reported from Merton, England

    @virginmedia you charged me £7.50 late charges for July when you never even posted me a bill , how was I to know what I owed !!

  • laurencegrinyer Laurence Grinyer 🇪🇺🏳️‍🌈 (@laurencegrinyer) reported from Camberwell, England

    @Luciaroperez @virginmedia A looooong hold (and lots of online dead ends) but lovely people on the phone - as is always the case with these things. Poor systems, nice people.

  • TomRileyImages TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England

    @virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!

  • ot_clare ClareOTstudent (@ot_clare) reported from Croydon, England

    @virginmedia having major issues with our internet going off at very regular intervals in Thornton Heath. Please could this be looked at?

  • casterazucar Caster Azucar (@casterazucar) reported from Hackney, England

    @virginmedia any chance of a day without the internet going down? We're out again on EL5

  • Arthur82 Arthur Nicholson-Gumuła 🌱 (@Arthur82) reported from Lambeth, England

    So is it me, or is @virginmedia uptime just getting worse and worse these past few months? Surely it hasn't always been this terrible in London?!

  • ElspethFit Elspeth Van Der Hole (@ElspethFit) reported from Kingston upon Thames, England

    @Lgb89 @virginmedia We had the same situation about a year ago and they replaced both our boxes with the new ones 😩 it’s just our whole WIFI that’s useless, never not had issues with them and there’s always a “technical fault” being fixed somewhere 🙃

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Tried texting this number twice but no reply. I have no been trying to cancel my broadband contract for a _month_ but no one from @virginmedia will speak to me.I even tried calling the # on the outstanding bill e-mail but it will only automate taking your money not let you leave

  • jojo10rocks Joanna (@jojo10rocks) reported from Enfield Lock, England

    @virginmedia absolutely shocking service for my parents again from virgin

  • NatalieEllenO Natalie O'Sullivan (@NatalieEllenO) reported from Enfield Lock, England

    @virginmedia is it common practice to lie? Myself and my neighbours have been without internet and tv services for nearly 2 days. We have been told an engineer is on site but time to fix keeps getting extended. Neighbour calls to follow up and is told ..1/2

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals

  • ElspethFit Elspeth Van Der Hole (@ElspethFit) reported from Kingston upon Thames, England

    @virginmedia why are you so ******* terrible? I just want to watch Netflix.

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia 1/2 I’ve received a written response from your team about an ongoing complaint due to lack of service when your systems crashed a few months ago. Apparently you won’t be processing my complaint as I didn’t register a problem at the time. Let me explain why I couldn’t

  • UB5simon Simon Bye 🎪🔶 (@UB5simon) reported from Southall, England

    @virginmedia Service is back, but I moved over to VM recently and the service from my previous provider was much more reliable. WiFi has been down several times in the last few months.

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily

  • MTaylorRacing Mackenzie Taylor (@MTaylorRacing) reported from Chertsey, England

    @vmbusiness - 24 hours without internet now and stuck on hold for 35 mins and counting. Couldn’t get any help from live chat either ! Any help would be very appreciated !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PamplingJ Craig J Pampling (@PamplingJ) reported

    @virginmedia I'm trying to log into virgin media website, but giving me error message. Is the website down?

  • coolcuk Shaun C (@coolcuk) reported

    @virginmedia It's not working properly, seems people are being blocked from tweeting.

  • Leepearce13 Lee pearce (@Leepearce13) reported

    @virginmedia Hello anyone there or have you all gone on a virgin holiday, update please as to when you going to fix your ****** service

  • gav_taylor Gavin Taylor (@gav_taylor) reported

    @virginmedia it's still going up and down for me, just dropped again. equipment was all rebooted after your last tweet but it's been like this all day, it's not my end, packets are dropping after leaving my network

  • AjaibSPaul Aj (@AjaibSPaul) reported

    @virginmedia Its down again!

  • kesbyac Adrian Kesby (@kesbyac) reported

    @virginmedia I’m guessing that you haven’t manage to fix everything judging by this stupid error message that keeps appearing every 30 seconds on my TV. How do I cancel it?

  • will_skelton Will Skelton (@will_skelton) reported

    @virginmedia Broadband is down again

  • Barca215 Bára Svobodová (@Barca215) reported

    @virginmedia 5pm and service is still down, what is going on and why is no one getting any updates?

  • JackieLidbetter Jackie L (@JackieLidbetter) reported

    @virginmedia And it’s down again?!

  • Jadiiebabex ' Jade (@Jadiiebabex) reported

    @virginmedia It’s been going on and off alday can’t even call. Why is there still a issue from 6 this morning?