Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Ealing, Camden Town, Kensington, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Hammersmith	E-mail	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Wembley	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  lucy francis (@lucyfrancis_tri) reported 2 minutes ago from Camden Town, England

  @virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?

• 
  Neil Boote (@MisterBoote) reported 3 minutes ago from Ealing, England

  Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq

• 
  Hanieh Vidmar (@haniehvidmar) reported 3 minutes ago from Paddington, England

  @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

• 
  Jeff Salmon (@JeffSalmon) reported 9 minutes ago from Camden Town, England

  @virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 18 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  Jason Hier (@jasonhier) reported 25 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  lucy francis (@lucyfrancis_tri) reported 29 minutes ago from Camden Town, England

  @johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network

• 
  Jeff Salmon (@JeffSalmon) reported 33 minutes ago from Camden Town, England

  @virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.

• 
  Nick ****** (@nickhooker) reported 33 minutes ago from Kensington, England

  @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

• 
  YingHuiThe (@YingHuiThe) reported 35 minutes ago from Paddington, England

  @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

• 
  ALICE AND THE INK (@aliceandtheink) reported 37 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  Shahin Ali (@ShahinA82783043) reported 38 minutes ago from Camden Town, England

  @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

• 
  Helen Pinkers (@Barchetta66) reported 41 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  lucy francis (@lucyfrancis_tri) reported 42 minutes ago from Camden Town, England

  @LPNevin @virginmedia I have the same problem, lost access to my email account

• 
  Sophie GUERINET (@soguerinet) reported 44 minutes ago from Ealing, England

  @virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help

• 
  lucy francis (@lucyfrancis_tri) reported 46 minutes ago from Camden Town, England

  @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

• 
  MarshmallowMedia (@eatcheeselouise) reported 51 minutes ago from Camden Town, England

  @virginmedia This has been escalated for 5 months now. Your escalation team dealing with emergencies doing nothing. Can anyone else help on this matter ?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 55 minutes ago from Ealing, England

  Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.

• 
  Jen Daly (@jgraha14) reported 59 minutes ago from Ealing, England

  @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

• 
  Christian Radnedge (@ChristianRad) reported 59 minutes ago from Camden Town, England

  @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧🇨🇳🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Inforder) reported 1 minute ago

  @OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.

• 
  Afterglo-Surrey (@AftergloSurrey) reported 5 minutes ago

  @virginmedia as normal another **** up from Virgin media how are they still doing business? Oh is it because they just take your money and don’t give a **** about service? Probably

• 
  TheSpoopyGamer (@DomWarr) reported 6 minutes ago

  Isnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom

• 
  lew (@trippinlmao) reported 8 minutes ago

  .@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service i’ve told virgin media they’re **** but they never once did me ***** in the middle of night did they

• 
  andrhay (@andrhay12) reported 8 minutes ago

  @virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00

• 
  Chezza O (@LonelyLondoner) reported 8 minutes ago

  @virginmedia if I had a dollar for every time I lost network. The router just goes off? What is this? I mean what is the point of this? Run me my refund please

• 
  tom (@tomcity1) reported 9 minutes ago

  @virginmedia No there is a problem in my area says your website 👍

• 
  TrippingMonke (@TrippingMonke) reported 15 minutes ago

  @OliverGMcManus @virginmedia sue for breach of contract as they do not provide you a service ?

• 
  bammo (@garryba66) reported 17 minutes ago

  @virginmedia @UHD4k When will I get compensation for.loss of service of a week

• 
  SP1CYGAMIN (@SP1CYGAMIN) reported 19 minutes ago

  @virginmedia hi, my wife is struggling to access her account, she's tried resetting her password and whatnot and still can't get into her account, any help with this would be appreciated, thank you