Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, Greater London, and Kensington.

City	Problem Type	Report Time
Hammersmith	Internet	9 hours ago
Hammersmith	E-mail	12 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Sophie GUERINET (@soguerinet) reported 33 seconds ago from Ealing, England

  @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

• 
  Jose Carvalho (@josethepotter) reported 1 minute ago from Hammersmith, England

  Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin

• 
  Alessandro Ferrara (@iamAleFerrara) reported 5 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 5 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 9 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  lucy francis (@lucyfrancis_tri) reported 11 minutes ago from Camden Town, England

  @virginmedia I will again but i get the recorded message. Thank you for trying to help.

• 
  Gabriela Lungu (@GabrielaLungu) reported 22 minutes ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

• 
  Jeff Salmon (@JeffSalmon) reported 29 minutes ago from Camden Town, England

  cont/- Every 2/3 hours you say that it is going to be fixed within three or four hours. It has not. We could not give a **** about £8 compensation per day. You are costing us thousands of pounds in lost revenue for those of us working from home. More @virginhelp @virginmedia

• 
  Muloongo Muchelemba (@muloongo) reported 32 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

• 
  Robert Józef (@Robertjp0121) reported 35 minutes ago from Ealing, England

  @virginmedia issue with Router (wifi) — no internet and intermittent connection; pls fix this bloody issue!!!!

• 
  MarcHayo (@markhayo) reported 36 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  Hasnat Ahmed (@hasnat2002) reported 37 minutes ago from Ealing, England

  @virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.

• 
  Alan Hodge (@hodgie_hd) reported 43 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  Lusitano71 (@Lisboadolphin71) reported 48 minutes ago from Camden Town, England

  @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

• 
  Jeff Salmon (@JeffSalmon) reported 51 minutes ago from Camden Town, England

  @virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.

• 
  Christian Radnedge (@ChristianRad) reported 51 minutes ago from Camden Town, England

  @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

• 
  Gabor (@GaborPfalzer) reported 52 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Jeff Salmon (@JeffSalmon) reported 56 minutes ago from Camden Town, England

  @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

• 
  Richard Sutton (@RichSuttonActor) reported 57 minutes ago from Ealing, England

  @virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.

• 
  lucy francis (@lucyfrancis_tri) reported 59 minutes ago from Camden Town, England

  @LPNevin @virginmedia I have the same problem, lost access to my email account

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported 2 minutes ago

  @virginmedia we have sent back the equipment using the box provided. We have proof we sent it, spent an hour on the phone last week and receive another message saying we are being billed. Please sort it out this is very poor.

• 
  Patrick Watson (@pwatsonmontrose) reported 3 minutes ago

  @virginmedia I am a customer. Please stop sending me messages on Twitter to other customers of yours .. {mainly to customers wanting to leave Virgin!)

• 
  Michael Davies (@snaggygecko) reported 4 minutes ago

  @virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue

• 
  skif’s (@MrEldricardo) reported 8 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt No. Bad idea. We had it. Went from £35 to £65 in 24 months.

• 
  Ishamael (@TheZacMan2050) reported 11 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Same problem every mate. ******* stupid. Take India, get way better value so why ******** we pay stupid amounts

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 12 minutes ago

  @sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.

• 
  R.L. MacMurray 🇬🇧 (@DeviateDefiant) reported 15 minutes ago

  @DeviousPL @virginmedia @MoneySupermkt Yeah their C/S is absolutely atrocious, I'm basically 'grandfathered' into VM from when their network was the only way to get more than about 8mbit down. These days the DOCSIS/coax setup is vastly inferior to any OpenReach FTTP, with fibre directly to the socket.

• 
  olliebrady (@BradyOllieBrady) reported 19 minutes ago

  My Virgin Media fiber broadband was installed by an NBI/Circet technician almost 3 weeks ago and is still not working due to some provisioning/configuration error on Virgin's side, I've contacted support like 5 times by now, still no sign of it being resolved. @VirginMediaIE

• 
  Craig McArdle (@HoMcArdle) reported 20 minutes ago

  @LutzSchueler How about just getting one service that works @virginmedia Profit over customers. No service + charging customers = instant profit. Well done you

• 
  Andrie Nel (@nel_andrie) reported 23 minutes ago

  @SpinCat1 @virginmedia The entire "Virgin" is bad news!!!!. Even the gyms!!!. Stay away!!!. I had an equally bad experience...also a virgin branch