Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, Greater London, and Kensington.

City	Problem Type	Report Time
Hammersmith	Internet	11 hours ago
Hammersmith	Internet	12 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Alessandro Ferrara (@iamAleFerrara) reported 2 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 7 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  Gabriela Lungu (@GabrielaLungu) reported 7 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Christian Radnedge (@ChristianRad) reported 9 minutes ago from Camden Town, England

  @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 10 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 16 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Oliver Fatyol (@IstvanOFatyol) reported 23 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Lusitano71 (@Lisboadolphin71) reported 23 minutes ago from Camden Town, England

  @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

• 
  Yessi Bello-Perez (@yessibelloperez) reported 27 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Shane (@Barmybuilder) reported 27 minutes ago from Camden Town, England

  @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

• 
  Helen Pinkers (@Barchetta66) reported 38 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  Emma Churcher-Holt (@emmalouchu) reported 38 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 39 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Jason Hier (@jasonhier) reported 46 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  lucy francis (@lucyfrancis_tri) reported 47 minutes ago from Camden Town, England

  @virginmedia I will again but i get the recorded message. Thank you for trying to help.

• 
  lucy francis (@lucyfrancis_tri) reported 47 minutes ago from Camden Town, England

  @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 53 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Jeff Salmon (@JeffSalmon) reported 56 minutes ago from Camden Town, England

  @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

• 
  Gabor (@GaborPfalzer) reported 57 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Emma Churcher-Holt (@emmalouchu) reported 58 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  itsu (@itsuu___) reported 4 minutes ago

  The weirdest thing with this virgin media being down if i turn my vpn on twitter will load if i turn it off it wont load

• 
  Honest John (@HonestJ89478453) reported 4 minutes ago

  @EoinLenihan Virgin Media promoted by FFG without public consultation to status of a Public Broadcasting Co Should not be allowed on X to use an a/c when reporting on a news incident eg. Skerries brawl which denies the public to make comment When they allow only selected accounts reply

• 
  mr b (@uxbridgeblade) reported 7 minutes ago

  @virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all

• 
  NUFCR (@NUFCR2) reported 8 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt They did this to me last year so I just phoned up and said exactly what you’ve said here, why should my price go up when new customer prices are going down. Woman on the phone matched the promo rate 👍🏻

• 
  Oscar (@OsCraven) reported 11 minutes ago

  @virginmedia can you improve your customer app experience? Your app is broken and your *** clearly aren't using it to see how broken it is. 1. App refreshes when swapping apps to get your requested information disconnecting Comms with a human with no ability to return 2. Unable to lodge a complaint within app 3. 2 plus hour waiting times on phone 4. Showing incorrect information about my contract (says it's ended, but it definitely hasn't) I've been without WiFi for 3 days and once again I'm stuck having to reach out on twitter to be heard.

• 
  Top Cat (@SpinCat1) reported 12 minutes ago

  @virginmedia Customer complaint reference: C-2206267014 🤬👇

• 
  Peter Miller (@PeteinExeter) reported 15 minutes ago

  @virginmedia absolutely disgusting that we have no tv or broadband until tomorrow afternoon. I can’t wait to move house so we never have to use you again !!

• 
  Ewan McLachlan (@original1hanwoo) reported 19 minutes ago

  @Simon_Whale @virginmedia Ive been charged by @virginmedia for using a service after I left the property and cancelled everything. Their customer service are so inept that after multiple phone calls etc they still dont understand the situation and have passed the £500 pound charge onto debt collectors.

• 
  Craig McArdle (@HoMcArdle) reported 19 minutes ago

  @virginmedia Already done this many times with the same outcome. You have made no attempt to fix this issue. I’ve responded several times with my account details and you do nothing. Reported to ofcom and now dealing with CISAS. You have everything you need already

• 
  Kakistocracysucks (@AR59446899) reported 20 minutes ago

  @Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.