Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Tower Hamlets, Hounslow, Waltham Forest, Paddington, Southwark, Bromley, Wembley, Hampstead, City of Westminster, Harringay, Croydon and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Wi-fi | |
| Hackney |
Internet | |
| Tower Hamlets |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
@virginmedia Vodafone said they wanted proof of my mother inlaw illness and see if it's right for THEM to cancel her contract... She has late stage vascular dementia, half of the time she can't remember where she is let alone where her old blackberry is.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
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Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?
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Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia any broadband issue in New Malden area? Unusable in last half an hour or so. I am using physical cable connection.
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Hi yes now I have it says there are issues… no timescale given though
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia
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🙌 N E I L 🙌
(@Neilz1) reported
from
Brentford, England
@virginmedia We have had no phone service for 4 days in the NW9 area are you able to see if engineers will be fixing this issue urgently?
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
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Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.
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Andrew Goulding
(@Andrew_Goulding) reported
from
Spelthorne District, England
@virginmedia how can you fine me for being unable to take VM with me to my new home because you don’t cover that area, and even though I was giving 30 days notice but under contract for 7 more months, maybe we should check first with the holy VM, discussing service
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message
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Elliott Gordon
(@ElliottVern) reported
from
Watford, England
@virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia hi I reported an issue on sunday & an engineer booked for today who has not shown up. I have hardly any programmes & rebooted box numerous times.I am now unable to get through on the phone as message is saying there is an issue but my service update says no issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MFW Gav
(@MincheryFarmWeb) reported
More @virginmedia no service just as they whack the price up by almost 20%. Time to look elsewhere and move away from the scam supplier.
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David Ferguson
(@dferguson1973) reported
@virginmedia seems to be down again. Really not good enough considering you are putting prices up
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Benjamin Clynes
(@benjaminclynes) reported
@virginmedia Hi there, having the same issues yet again within a very short space of time. Not impressed. I can’t get onto your website, app and your phone number won’t work? How can I register this loss of service? And how will I get updates on when this issue will be fixed? Thanks
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Alex Bain
(@AlexCBain) reported
@virginmedia Still down for me
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Booey
(@B_o_o_e_y) reported
@virginmedia Down three times in one day. You're nearly as bad as sky!
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Shaun Smith
(@ShaunSmith_13) reported
@virginmedia You keep going on about rebooting equipment & what we can do.. how about you lot sort yourselves out and your shocking network!
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Dawn 🇬🇧📷
(@Dawn_Earl_) reported
@virginmedia Even your service status site is down. FOR GOD SAKE SORT IT OUT!!!
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JenaciousD, ohai! social. (the D is a Tribute)
(@Jenacious_D) reported
Oh look, @virginmedia’s broadband is down *again*. And I can’t report it on their app cos it can’t connect me to the server.
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Zed
(@RogueAgentXL) reported
@virginmedia My connection is atrocious. Very intermittent, very slow when it is working. Ironically, the check service page isn't loading
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Cath
(@cheepie) reported
@virginmedia I was ok earlier Everything off at 4:30pm today 🙄Assuming this is the same problem