Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Greater London, Ealing, and Camden Town.

City	Problem Type	Report Time
Hammersmith	Internet	22 hours ago
Wembley	Internet	2 days ago
Wembley	Internet	4 days ago
Hammersmith	Internet	6 days ago
Hammersmith	Wi-fi	6 days ago
Hammersmith	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Yessi Bello-Perez (@yessibelloperez) reported 5 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Nick ****** (@nickhooker) reported 7 minutes ago from Kensington, England

  @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

• 
  VM (@BowTieMendoza) reported 12 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Gabor (@GaborPfalzer) reported 12 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  MoMo (@ImaginaryCard) reported 13 minutes ago from Hammersmith, England

  Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now

• 
  The Actionable Futurist® Andrew Grill (@AndrewGrill) reported 13 minutes ago from Kensington, England

  @virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically

• 
  Bruno Belcastro (@argen) reported 19 minutes ago from Camden Town, England

  @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 22 minutes ago from Ealing, England

  @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

• 
  Konstantinos Veves (@k_veves) reported 23 minutes ago from Ealing, England

  One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia

• 
  Alessandro Ferrara (@iamAleFerrara) reported 25 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Jen Daly (@jgraha14) reported 28 minutes ago from Ealing, England

  @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

• 
  Bruno Belcastro (@argen) reported 32 minutes ago from Camden Town, England

  @virginmedia more than 12 hours without service today. Are there any updates for NW3?

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 41 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  Gabriela Lungu (@GabrielaLungu) reported 43 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Alessandro Ferrara (@iamAleFerrara) reported 49 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  lucy francis (@lucyfrancis_tri) reported 49 minutes ago from Camden Town, England

  @johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network

• 
  Andrew Lawden (@tobe2b) reported 51 minutes ago from Camden Town, England

  @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

• 
  Sevki 💉 💉🎉 (@sevki) reported 53 minutes ago from Camden Town, England

  @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

• 
  Sophie GUERINET (@soguerinet) reported 57 minutes ago from Ealing, England

  @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 59 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stevie (@stevenjh1821) reported 3 minutes ago

  Hi @virginmedia so after a few years with yous it's time to say bye. Rang yesterday about my contract and it was going to jump from £86 to £161. After speaking to someone else they got it to £86.50. A new customer gets a better deal. Looks like I'm going to @SkyUK

• 
  CliveR (@CliveR39) reported 3 minutes ago

  @virginmedia In this digital era how long will this fix take to apply? I want to watch the sport on the TV screen NOT on computer or mobile device!

• 
  Tee (@nocturnallamb) reported 5 minutes ago

  @virginmedia what the hell is up with every time I start the bix it goes to home and not on my last viewed channel? STUPID change. Are you corps determined to make all UX as bad as possible 🙄

• 
  Scott (@Scottiger22) reported 5 minutes ago

  @RobNoonan007 @virginmedia Sky sports app should be available on firstick / smart TV it's a joke . Better off with i.p ..t... v then actually paying for the real service.

• 
  Paul Green (@pgreen83) reported 5 minutes ago

  @virginmedia Could you reply to my DM? Absolutely shocking service with no accountability. £120 a month for what? No service, no customer service! Potentially you are in breach of contract and now ignoring customer complaints. Not a good look this!!

• 
  Kevin (@1kevin010) reported 6 minutes ago

  @virginmedia My broadband is down, bn15 area, service status problem in my area, can you confirm please

• 
  Nick68 (@nickholding01) reported 12 minutes ago

  @virginmedia Hello @virginmedia I dont think it's unreasonable to ask about a timescale for a fix and if compensation will be offered. It is however rude to ignore people

• 
  Virgin Media News (@VirginMediaNews) reported 18 minutes ago

  Several videos of reckless driving remain available online, despite TikTok saying it is moving quickly to remove this type of content. Coimisiún na Meán has asked the platform for a “full account” of what has been done about material linked to the deaths of five teenage boys, after their car was driven the wrong way down the M9 motorway. 📺 More on Virgin Media PLAY

• 
  Runningman (@frankieJnr66) reported 21 minutes ago

  @virginmedia How long has this issue been going on for now as I reported it 4 days ago and people saying it’s been 10 days? You surely can’t be serious!

• 
  lulu 17 (@alrightside) reported 21 minutes ago

  @giawcalledari if ur either a virgin media broadband customer or o2 mobile customer !!!! u can easily log on the app “priority”