Virgin Media outages and service status in Willesden, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Willesden, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 5, 11:20 PM GMT+1.
- Internet (66%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Greater London, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 4 hours ago |
|
Hammersmith
|
Wi-fi | 8 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
|
Hammersmith
|
Internet | 14 hours ago |
Nearby cities with recent reports
21 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
-
Andrew Lawden (@tobe2b) reported from Camden Town, England@virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this
-
Jeff Salmon (@JeffSalmon) reported from Camden Town, EnglandCont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.
-
Mark Ryan (@MarkGRyan) reported from Ealing, EnglandOnce again @virginmedia let us down with internet in W13 area ... not a good service at all
-
Helen Pinkers (@Barchetta66) reported from Camden Town, EnglandOur 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
-
lucy francis (@lucyfrancis_tri) reported from Camden Town, England@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
-
Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty
-
Konstantinos Veves (@k_veves) reported from Ealing, England@virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.
-
Joseph Machta⭐⭐ (@pepemac27) reported from Kensington, England@virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?
-
Guy Leech (@guyrleech) reported from Camden Town, England@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
-
MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
-
Jacob Smith (@JacobWSmith10) reported from Camden, England@virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.
-
The Actionable Futurist® Andrew Grill (@AndrewGrill) reported from Kensington, England@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
-
Gabor (@GaborPfalzer) reported from Kensington, England@atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.
-
Gabriela Lungu (@GabrielaLungu) reported from Kensington, England@virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.
-
MoMo (@ImaginaryCard) reported from Hammersmith, EnglandThe audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
-
lucy francis (@lucyfrancis_tri) reported from Camden Town, England@virginmedia I will again but i get the recorded message. Thank you for trying to help.
-
Jen Daly (@jgraha14) reported from Ealing, England@virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?
-
Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
-
Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
-
Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
LivingSage (@LivingSage2) reported@Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it
-
Malcolm Sillick (@Malcolm_Sillick) reported@LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!
-
Expanse Consulting Ltd (@ExpanseCon) reported@MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
-
Andrea Jones (@Ang_Jones72) reported@Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company
-
Paddy Sweeney (@PaddySw99745534) reported@virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.
-
Mountain Walker 🏔 (@percesonator) reported@caz_fizz @MelJanie @virginmedia Virgin media, awful company.
-
Lifes MIS-Takes (@alan_reddish) reported@virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours
-
Craig (@wolve585) reportedWhat a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!
-
Robert Grace (@Beastial_Maggot) reported@virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……
-
Paul Hulse (@paulpresenteruk) reportedDear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.