Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Watford, Hammersmith, Paddington, Southwark, Croydon, Tower Hamlets, City of Westminster, Wembley, Camden Town, City of London, Barnet, Islington and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
TV | |
| Watford |
TV | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia Oh good just thought it was a strange one as I’m pretty sure you’d email/text that kind of information. Any news on the other issue mentioned?
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Your agents promised respectively on feb 13 and mar 6 to get back via writing; sadly I’ve heard nothing from them. You are unreliable and time wasting and now would cut off the service again due to another ‘outstanding’ bill
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Cameron
(@camjwall) reported
from
Lambeth, England
@virginmedia No, unsurprisingly almost 48 hours later the issue is resolved. Would have been nice to receive some communication. Can you provide details on compensation arrangements.
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Eoghan
(@owengmusic) reported
from
Wandsworth, England
@virginmedia can you please cancel my order. Your Filipino call centre staff just put me on hold for ages and then hang up on me.
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@virginmedia The VM app says no service problems but I have 8MB download tonight on a 200MB service. Lots of disconnects today too. Calling 150 results in them telling me to wait for it to get better.
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
VirginMedia used to have an executive team which were willing put things right by hearing customer complaints, investigating them, and providing fair solutions. Is that team still available? @virginmedia
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@BruceBa06826486 @virginmedia Why would virginMedia CEO hire the bullying to treat the customers like this ?!
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia I need to be able to speak to someone in the uk about an elder vulnerable person who is without service. please advise.
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.
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Matteo Buschittari
(@matteobuschitta) reported
from
Wandsworth, England
@virginmedia internet not working in clapham common area...tried all the procedures already and none working
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@virginmedia Only the tv drops out, same time every Friday about 7pm, no errors are on the website
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@HavocTechie @virginmedia Thanks. Router has been rebooted and factory reset. I installed a wired Lan in lockdown 1 to solve poor wifi but unplugging that switch and going straight into the router doesn’t work either. Now no service at all. 😩Again.
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Cherstyn Hurley
(@chersvacca) reported
from
Barnet, England
@virginmedia what is happening, disastrous internet today, total outage for hours at a time in North London. #deadlines and #homeworking impossible with this lack of service ? No explanation or idea when it will be restored
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@virginmedia Sadly the service is rubbish again today after a couple of ok days.
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia Certainly, but I would prefer not to in open messages for obvious reasons. Suffice to say, old, ill, no service, cancelled appointment by text.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia @virginhelp my other half has had 2 phone calls this morning saying our internet/router will be going down in 4hrs as we need a new box or router? Is this genuine? Also any chance some1 will come back to link us up to our own connection and not next doors?
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@BruceBa06826486 @virginmedia Really cannot understand why virginMedia has selected to lower down its customer service quality? What did it get, a cheaper labour ??
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Apart from saying sorry, can you genuinely do something to help customers ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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iamrohansen
(@Rohan10105) reported
@virginmedia Thanks . Spoke to customer care as all my flats in building have Virgin except my flat . Please can you look into it as my contract with other company is expiring on 5th October .
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J Rodriguez
(@RodriguezMayn) reported
@virginmedia your WhatsApp chat just keeps saying "sorry I need you to confirm you have completed this action' and nothing else. Worst service on the planet. What's the point in having bots if everytime I use it I get passed to a human. Now its stuck on the bot
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Weird AL
(@Silent_Bob90) reported
@virginmedia I need help setting up a Virgin media account. I got fibre and tv installed yesterday. It’s not working online for me. I am not receiving any emails to the set up link.
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Lydia Ward
(@lydiawardx) reported
@virginmedia @vmbusinesshelp @vmbusinesshelp Can you please help with the above? I am struggling to report anything as we went through a bills company
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@itsadamuk @virginmedia Save your time, I had a technician out to fix my issue, he had to replace with hub 4, even put in the notes that he wanted a hub 5 sent to me as I can’t get the guaranteed speed, and customer care basically said, oh well… and didn’t help.
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Slim Gaming
(@SlimNasty2013) reported
So the crappy @virginmedia isn't working again second day in a row it's not working might have the same problem with payment to them this month
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Badmanners
(@JohnRelen1) reported
@virginmedia just to let you know I am going into hospital if the treatment for my bone problem and it does not work my legs get cut off just to inform you
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ItsAdam
(@itsadamuk) reported
@virginmedia It's undergoing testing by users on 50 and 100mbit which is ******* stupid because they can't saturate wifi, let alone a 1000mbit port. Just more proof of how utterly retarded VM is.
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Lydia Ward
(@lydiawardx) reported
@virginmedia Hi, we are with Unihomes / Virgin Business. The service page shows no known issue in the area. Thanks
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peetur piperr
(@ZEUS2096) reported
@virginmedia Hi, yes both are down, both the WiFi and also anything connected by Ethernet directly from the box, we have also checked and it says nothing is wrong yet multiple neighbors an family haven't been able to access any TV, or Internet since midnight, it's definitely an area issue