Virgin Media outages and service status in Willesden, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 5 outage signals in the last 24 hours around Willesden, including 5 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 12, 9:26 AM GMT+1.
- Internet (60%)
- Total Blackout (19%)
- Wi-fi (8%)
- E-mail (8%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Ealing, Camden Town, Greater London, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Internet | 3 hours ago |
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Total Blackout | 15 hours ago |
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Wi-fi | 15 hours ago |
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Internet | 17 hours ago |
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Internet | 1 day ago |
Nearby cities with recent reports
20 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Gabor (@GaborPfalzer) reported from Kensington, England@Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.
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Robbie_Spice (@RobbieSpice89) reported from Paddington, EnglandSo after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml
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🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒 (@TimmyLDN) reported from Ealing, England@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
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Hanieh Vidmar (@haniehvidmar) reported from Paddington, England@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
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Gabor (@GaborPfalzer) reported from Hammersmith, England@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
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Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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Jeff Salmon (@JeffSalmon) reported from Camden Town, Englandcont/- Every 2/3 hours you say that it is going to be fixed within three or four hours. It has not. We could not give a **** about £8 compensation per day. You are costing us thousands of pounds in lost revenue for those of us working from home. More @virginhelp @virginmedia
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Christian Radnedge (@ChristianRad) reported from Camden Town, England@virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.
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Hasnat Ahmed (@hasnat2002) reported from Ealing, England@virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.
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Jose Carvalho (@josethepotter) reported from Hammersmith, EnglandExtremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin
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MoMo (@ImaginaryCard) reported from Hammersmith, EnglandNothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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VM (@BowTieMendoza) reported from Kensington, England@Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
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Jeff Salmon (@JeffSalmon) reported from Camden Town, England@virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.
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Konstantinos Veves (@k_veves) reported from Ealing, England@1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.
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Jose Carvalho (@josethepotter) reported from Hammersmith, EnglandITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson
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Richard Sutton (@RichSuttonActor) reported from Ealing, England@virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.
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Lusitano71 (@Lisboadolphin71) reported from Camden Town, England@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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Sophie GUERINET (@soguerinet) reported from Ealing, England@virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christine💙 (@jaluch) reported@virginmedia Received new remotes for your new service main remote works second one does not HELP.
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𝔹𝕠𝕓-𝕓𝕒𝕔𝕜𝕒𝕓𝕚𝕝𝕚𝕥𝕪 ⚒ 🫧 (@Bob_backability) reported@virginmedia why can't you sync your transmission with the terrestrial or Sky service because my neighbour is ruining these games for me. He screams like a banshee on heat 40 seconds "before" we score. #NORENG
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steveo (@fluffybubbles73) reportedIf you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful
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Makaveli (@Makintel) reported@Stsantek @virginmedia I been with virgin media when they were blue yonder and they never gave a ****
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Kathy Miller (@KathyMi25429227) reported@virginmedia you are telling me you are extremely busy on 25 minutes hold. Guess what? I am Busy Too but you are not paying me several pounds a month! Employ more staff...am going to Ombdsman about shambolic service
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Kerrin McIntosh 💙 (@kerbear_t) reported@zahid_ramzan @virginmedia Mines been down since yesterday and says will be fixed by Monday day. Outrageous!!!
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jason (@Jason29wctb) reported@Ofcom calling cisas Monday as virgin media holding me in a contract for broadband that hasn't worked properly for 2 years and last 2 months unusable online ,engineers don't turn up sometimes and when do ,say we don't know what to do and leave ,promise work never done
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UAVHive (@UAVHive) reportedVirgin Media simply do not seem to grasp customer service, I really fear the damage the merger with O2 will do to the service there. Penny pinching over a bereavement is proof of a fundamentally mismanaged customer service.
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Steve Maslin (@SteveMaslinG) reported@MichelleBeckett @SkyUK @VodafoneUK My 88 year old Mum was in hospital 6 weeks, Dad called her every day until Virgin Media cut off his phone without warning. Dad never missed a bill but they said he had exceeded his limit. When I complained their rep shouted "It's for their protection". Virgin Media are scum.
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harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reportedno wifi and i can’t get more mobile data until the 13th so i am in a very very very extremely pissed off mood **** you virgin media and **** you o2