Virgin Media Outage Report in Willesden, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Newham, Hammersmith, London, Croydon, Southwark, Hackney, Watford, Paddington, Tower Hamlets, City of Westminster, Wembley, Camden Town, City of London, Barnet and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Matt
(@MattSav7) reported
from
Tottenham, England
@virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
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Hannah Marmion
(@HannahMarmion) reported
from
Walthamstow, England
@virginmedia our internet connection has been down for over 12 hours. We’ve tried all the troubleshooting but still nothing. Trying to contact your customer services but no way of getting through. Please help.
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paul clements
(@paulclements) reported
from
Stratford, England
So my Virgin Media’s gone down again...
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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Lisa Coia
(@lisacoia) reported
from
Hackney, England
@Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
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clare ellison
(@clarejelli) reported
from
Merton, England
@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet
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Kelly
(@kellygibbins81) reported
from
Wandsworth, England
@virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia in muswell hill north London and WiFi and TV are both down. When will this be fixed
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.
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Russ
(@rusblake) reported
from
Hillingdon, England
The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia
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ShieldWall Cybersecurity
(@ShieldWallCybe1) reported
from
West Molesey, England
@virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?
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Ralph E. Herrera
(@REHerrera) reported
from
Kensington, England
@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Benj 🌹
(@benjywenjy6) reported
from
Camberwell, England
@virginmedia our internet is down for the third time in a week, sort it out!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Ormsby
(@ayjayoh21) reported
@virginmedia You have agreed there is a problem. Why can't you contact them internally and run the diagnostics thus preventing me spending more time trying to facilitate a resolution to your issue?
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Mark J. Sowerby
(@ChiefCandyman) reported
@virginmedia Hi - there is no point in me posting this on here, i've had this issue previously and it was due to the hub radio equipment being broken. As i'm working from home, I depend on this being resolved quickly.
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puja gujral
(@pujagujral) reported
@virginmedia @richardbranson @Virgin yet again. Virgin customer service at its best proving how disgraceful they are. Promised to call within 4 hours and 8 hours later no call. So Lets scam and carry on charging a 74 year old woman for a service she disconnected in September
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Shaun Writes Stuff
(@ShaunLeeRobins1) reported
@virginmedia @ChiefCandyman Do yourself a favour mate. Bin virgin. Customer support is awful, service is pathetic. I was with them for years on their top package and when I had a problem it never got fixed for months. Switch there useless. I was paying double what my neighbour was and we had the same pack.
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Tom Scott
(@TomScott1) reported
@virginmedia Hi there, I'm not entirely sure why I need to take the time to call you? Can you get someone to call me please? I was reluctant to use you due to past terrible customer service and this is just a worry already.
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𝒢𝒾𝒶𝓃𝒻𝓇𝒶𝓃𝒸𝑜 𝒞𝒽𝒾𝒸𝒸𝑜
(@gchicco) reported
@virginmedia The device can handle it (it's the same device), and has Thunderbolt 3 ports so the issue could be on the router, which is from 5+ years ago
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chas
(@chas46096783) reported
@virginmedia Do you mean about the problem with the pod or the 2 hrs and 15 mins wasted phone call?
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Liam
(@gardenroomss) reported
@virginmedia omg! 3hours 40 mins, possibly the worst customer service in the world, internet is not working, there’s nothing you can do for me! Wtf!!
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SwC
(@SwC227) reported
@virginmedia our WiFi has been down for approx 2 hours? Wn6. Any idea when we’ll get access back? Or what the problem is? Thanks
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Rashy™️ 🇳🇬
(@RapistRashford) reported
@VodafoneUK my data isn’t working brodolos I have unlimited I am having to use @virginmedia wifi and it’s *** so pls fix it