Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Camden Town, Brent, Brent, Paddington, Hampstead, Greater London, Ealing, Kensington, and Fulham.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Hammersmith	Total Blackout	13 hours ago
Wembley	Internet	1 day ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Jeff Salmon (@JeffSalmon) reported 4 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Hasnat Ahmed (@hasnat2002) reported 7 minutes ago from Ealing, England

  @virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.

• 
  The Actionable Futurist® Andrew Grill (@AndrewGrill) reported 10 minutes ago from Kensington, England

  @virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically

• 
  Helen Pinkers (@Barchetta66) reported 11 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 21 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Jen Daly (@jgraha14) reported 23 minutes ago from Ealing, England

  @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

• 
  vince0118 (@vince01181) reported 27 minutes ago from Ealing, England

  @virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!

• 
  Emma Churcher-Holt (@emmalouchu) reported 32 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  Jeff Salmon (@JeffSalmon) reported 32 minutes ago from Camden Town, England

  @virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.

• 
  MoMo (@ImaginaryCard) reported 33 minutes ago from Hammersmith, England

  @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

• 
  Joseph Machta⭐⭐ (@pepemac27) reported 33 minutes ago from Kensington, England

  @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

• 
  Jose Carvalho (@josethepotter) reported 40 minutes ago from Hammersmith, England

  ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

• 
  Shahin Ali (@ShahinA82783043) reported 41 minutes ago from Camden Town, England

  @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

• 
  MoMo (@ImaginaryCard) reported 41 minutes ago from Hammersmith, England

  Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now

• 
  Cate McLaurin (@madebycatem) reported 46 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  Gabriela Lungu (@GabrielaLungu) reported 49 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Subhajit Banerjee (@subhajitb) reported 54 minutes ago from Ealing, England

  @virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode

• 
  Hanieh Vidmar (@haniehvidmar) reported 54 minutes ago from Paddington, England

  @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

• 
  Bruno Belcastro (@argen) reported 55 minutes ago from Camden Town, England

  @virginmedia more than 12 hours without service today. Are there any updates for NW3?

• 
  Jeff Salmon (@JeffSalmon) reported 58 minutes ago from Camden Town, England

  @virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⬣ fyfe79 ☘️ (@fyfe79) reported 3 minutes ago

  @VirginMediaNews Ireland's Minister for Justice: "Irish people are stupid". You're a disgrace O'Callaghan. The only people being manipulated are those who only get their news from RTE, Virgin Media etc.

• 
  Martin law (@tw1tterlawsey) reported 3 minutes ago

  @virginmedia - I am writing this in total frustration with your company - you make us all upgrade and then provide an inadequate service- the new box clips, you can not access recordings - @sky must be rubbing theirs hands together - 2 months ani can get away from this

• 
  BRIAN HEALY (@XBRIAN501) reported 9 minutes ago

  @ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves

• 
  Phil (@philbreadin) reported 11 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

• 
  Mike Howe 💙 (@MiguelHowe) reported 12 minutes ago

  Hi @virginmedia you said that you had sorted my issue with the account, sent me a letter saying that you would credit my bill, haven't, now have charged me twice. Honestly. 🤮

• 
  Startup Heist (@startupheist) reported 14 minutes ago

  Look up Scammer Payback on YouTube. This guy has 8.6 million subscribers. Over a billion views. His whole thing is picking up scam calls and keeping scammers talking for as long as humanly possible. Sometimes 40 minutes. All of it recorded, edited, posted. Content gold. Kitboga does the same thing. 3.6 million subs. Makes about $450K a year wasting scammers' time. These legends built an entire content genre out of revenge customer service. And they're both doing it manually in 2026. See the pattern? Smell the opportunity? Not yet? Okay: Virgin Media actually built an AI granny called Daisy in 2024. She answered scam calls, confused the hell out of scammers, kept them on the line for 40-50 minutes. 1,800 pieces of media coverage. After paying £20K to robo-granny and winning some big deal marketing award, they pat themselves on the back and just sayonara everybody. See it now? 52.5 billion robocalls hit Americans last year. 71% of people say they want a way to get back at scammers. The creators already proved the audience. The AI already proved it works. The product that puts them together — an app where an AI persona answers your suspicious calls, wastes their time, and turns the transcript into a clip you can post — is sitting right there. Jolly Roger Telephone Company already does a basic version. $1.2 million a year at $24 per subscriber. Running on ChatGPT. That's with zero creator tools and zero viral mechanics. Add auto-clipping, captions, one-click export to Shorts and Reels, and every scam call becomes a piece of content. The consumer app gets people in. The creator layer is where it prints. Use our playbook, or not, seriously someone build this already.

• 
  TheShannimal (@TheShannimal_) reported 14 minutes ago

  Maybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.

• 
  kevin cox (@kevin_cox9211) reported 15 minutes ago

  @virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.

• 
  Kevin Pain (@TheRealKPain) reported 18 minutes ago

  @virginmedia To login,been going on for a few days now tbh

• 
  Bri Hammond (@big1481b) reported 18 minutes ago

  @virginmedia absolutely disgusting been a customer with you for a few years last year you had to change my whole wiring forgot about the compo just rang up and you told me ten pound my contract runs out and u on bout putting it up avoid