Virgin Media Outage Report in Willesden, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Chingford, Wembley, Hayes, City of Westminster, Hammersmith, Southwark, Uxbridge, Southall, Woodford Green, Beckenham, Enfield Town and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Croydon |
Total Blackout | |
| Hackney |
Internet | |
| Chingford |
Wi-fi | |
| Wembley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
-
G O O D M U S E
(@GoodMuseApp) reported
from
Tottenham, England
Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia
-
alison homewood
(@alisonwonder2) reported
from
Ealing, England
@VMSolutions_ I emailed you 3 weeks ago to get a broadband upgrade (as you would not take phone calls). I now have a letter from Customer Resolutions asking me to call, and the phone number provided “is not supporting voice calls”. @virginmedia is SO USELESS. PM me!!!!
-
Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia Glad I'm furloughed, if I was working from home I'd be screwed. Their network hasn't gone back to normal since the national outage last week. Obviously something is down and can't be repaired. They're text conversation customer service covers up the fact they're partially reopen.
-
Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.
-
Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@virginmedia we are paying a very high fee for not having broadband. It’s 4 days now and people like me who rely on the internet for work should get some compensation. Having to work hooked to my phone’s hotspot while paying for a service that is not provided. Not happy.
-
Mark Pickering
(@mp14mp) reported
from
Islington, England
@virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.
-
Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia did it the other day i don’t remember im afraid, since it’s an intermittent problem it’s hard to reboot it before it’s come back on
-
JPU Records
(@JPUrecords) reported
from
Enfield Lock, England
@Demieliana @alec_zetter @MondoDan @MOsman1977 @Bajan_Mark @virginmedia In EN3 and spoke to someone on the phone who said there wasn’t a problem but there clearly is. Can barely browse the internet!
-
Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia He was for the many not the few and what's more Black People joined Labour because they could feel his sincerity. Now Keir begging us not to leave because he kneeled one day and called us a moment the next. Corbyn never needed a focus group and 72 hours to know right from wrong.
-
Gemma Holyoak
(@gemmaleigh_h) reported
from
Camberwell, England
@virginmedia It says no known issues when it’s still not working. It did the same yesterday
-
Dan Marsh
(@DanGosBig) reported
from
Lambeth, England
@virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month
-
Athletics Statto
(@athleticresults) reported
from
Enfield Lock, England
@virginmedia Anyone know the world record for launching a virgin hub as it will be happening very soon!! Had a technican booked tomorrow told my fault wasnt me they cancelled tech my connection is still crap #virginmediadown and now cant get boosters working
-
Alexander Samuels
(@alexsam_89) reported
from
Borehamwood, England
Having mega internet problems today with @virginmedia... helpppp
-
Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia what’s actually wrong with your advisors twice this morning I’ve spent over 25mins on the phone and for your advisors to hang up on customers and think that’s not going frustrate customers when you can’t train them accordingly!
-
reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11
-
James Baroque
(@jamesummer2) reported
from
Esher, England
@JustMeBeingMe4 @virginmedia Use Bt WiFi and hub, I'd never touch Virgin with the hairy swindler !!
-
james dunn
(@jdunnlondon) reported
from
Ealing, England
@virginmedia And it’s down again! @virginmedia this keeps happening
-
Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia #virginmedia are trash at the moment. They're customer service is non existent.
-
Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia can you sort your service out please, fourth or fifth day in a row now wifi has dropped 2/3 times a day for the whole street
-
Salih Karakis
(@SalKarakis) reported
from
Enfield Lock, England
@virginmedia can you please sort the connection problems! Why do we pay money for something that’s not working properly
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tia@WalkingWild
(@DitzyDoryUK) reported
@KalVe1n @virginmedia Why is this? Is it just virgin with this issue?
-
big blrrd 🩸
(@OfficialMIkes) reported
@virginmedia is you’re site down or something?
-
Jonathan Hillyer
(@Junipah) reported
@Thecarmagdriver @virginmedia We have virgin. The service from hub router was bad. Got a Google WiFi mesh and use the virgin box as the modem. Been ok since
-
𝚂𝚝𝚞art 𝙶𝚘𝚛𝚍𝚘𝚗
(@stu_in_edin) reported
@virginmedia problem?
-
G̷͚̿͊̏͋̃̕͝h̶̨͇̞̝͓͍̆o̸̻̥͆͛̈́̈́̇́̏̑̏s̶͚̈́̆̊̈́͂͒̕t̷͚͒̉̃͛͘
(@KalVe1n) reported
@DitzyDoryUK @virginmedia They are absolutely horrible I agree, but they're the only people that do the fast speeds in my area or I'd be moving.
-
Kyla Jardine
(@kylajardine) reported
@virginmedia Still haven't heard from anyone of your agents and just received my new bill which is 3 times more expensive than my plan should be! No contact from move team or customer service. Tried your text service: useless. I'd like to speak to someone who can fix this or I'll escalate.
-
Sam Sims
(@mantha_1976) reported
@virginmedia You never contact customers full stop for almost 9 months I've been trying to request a new router without any response
-
.
(@89511014) reported
@virginmedia So why can’t I speak to someone and why can’t you help me? Who can I speak to why aren’t you offering to contact me? You’re purposely making it as hard as post for me to leave but I won’t give up until you help me. I’m willing to personally visit your ceo if that’s what it takes
-
Danielle
(@DanielleTimcke) reported
@virginmedia I’m considering moving to you as my broadband provider. But I’ve seen a lot of issues across articles and your customers about drop outs. Any reason why this could be happening?
-
.
(@89511014) reported
@virginmedia So I text the number you gave and this is what is got back = We’re really sorry you are looking to leave us. We have a dedicated team who can support you with that but they are not available currently over our messaging platform.