Virgin Media Outage Report in Willesden, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of London, Enfield Town, Stanmore, Harringay, Greater London, Camden Town, Croydon, City of Westminster, Barnet, Islington, Southwark, Paddington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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Frank Douglas, Hon. PhD.
(@fdoug23) reported
from
Merton, England
Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
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Mira Burton
(@MiraBur44156853) reported
from
Haringey, England
@virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!
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Michael James Weaver
(@Weaverfooty14) reported
from
Blackheath, England
@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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radz
(@rtkosha) reported
from
Stratford, England
virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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Paul Lewis
(@paulstevenlewis) reported
from
Islington, England
@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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Vijay Jois
(@vijayjois) reported
from
Mill Hill East, England
@virginmedia what is the problem with #broadband this morning?
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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mindbodyrevival_coach
(@mindbodyrevival) reported
from
Enfield Lock, England
@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
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therealmasonbrown
(@GodofwarBrown) reported
from
Walthamstow, England
@virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area
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Paul Smith
(@paulhelpspeople) reported
from
Twickenham, England
When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
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Kathy B
(@KathyB05775264) reported
from
Tottenham, England
@virginmedia my internet is down. Is there a problem in the N18 area
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Enfield, England
@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
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marco salamone
(@marcones87) reported
from
Haringey, England
@virginmedia n22 London still down… this is unacceptable at least 3 times per week..
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TRK ⚒️
(@FootyEddie) reported
@virginmedia The status page is down
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Luke Spendloff
(@lukespendy) reported
@virginmedia Internet down in Bracknell RG12. Your website unavailable. Please urgently advise as WFH
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IdleBrick
(@IdleBrick) reported
@virginmedia @SkyUK Stick to what to know, Never had a problem with sky
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KM
(@KM80349010) reported
@virginmedia I don’t receive new equipment because I was already a customer ..I agreed a new contract but then cancelled it ..I was told i couldn’t use the 14 day cooling off period because I was an existing customer
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S
(@Shareholders_UK) reported
@virginmedia have the most disgusting customer service you could imagine. Moving out of a property & trying to cancel a contract. 15 minutes on the phone on two occasions, put on hold and then they have cut the call. Would have considered using again before this. Avoid !!
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James Gilmore
(@jammergilmore) reported
@virginmedia are your services down ? I have a solid red on on mummy hub4 all wires are in, done restarts etc and can’t do service checkers on your site ?
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Saskia
(@SaskiaDominiqe) reported
@virginmedia hi, Please can you explain yourself and get in contact asap to sort this situation. We called with a lot of notice to terminate our contract (we have been on rolling contract) and were told we were okay to terminate with no fee and a box would be sent. (1/)
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Craig
(@TheDarktune) reported
@joethephish @virginmedia I'm glad I'm not the only one. It seems calling support gets you nowhere these days either.
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Stephen O' Hagan
(@steveyO82) reported
@joethephish @virginmedia @TheDarktune I’m having the same issue trying to log in
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Rosie
(@rosie_speed) reported
@virginmedia Really disappointed in the service we haven’t received after ordering our wifi in Aug the installation date has been repeatedly pushed back and are now being told someone will supposedly come in Oct. Six students that desperately need to be online for uni,please help