Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Camden Town, Brent, Brent, Paddington, Hampstead, Greater London, Ealing, Kensington, and Fulham.

City	Problem Type	Report Time
Hammersmith	Total Blackout	4 hours ago
Hammersmith	Internet	17 hours ago
Hammersmith	Internet	18 hours ago
Wembley	Internet	19 hours ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  lucy francis (@lucyfrancis_tri) reported 24 seconds ago from Camden Town, England

  @LPNevin @virginmedia I have the same problem, lost access to my email account

• 
  Shane (@Barmybuilder) reported 3 minutes ago from Camden Town, England

  @Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like

• 
  Gabor (@GaborPfalzer) reported 3 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Gabriela Lungu (@GabrielaLungu) reported 6 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Andrew Lawden (@tobe2b) reported 13 minutes ago from Camden Town, England

  @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

• 
  Simon Crowther (@SCcrowther) reported 19 minutes ago from Camden Town, England

  @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

• 
  shoegal (@Marshall5Sharon) reported 22 minutes ago from Kensington, England

  @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

• 
  Jeff Salmon (@JeffSalmon) reported 28 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 28 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Gabor (@GaborPfalzer) reported 29 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Konstantinos Veves (@k_veves) reported 30 minutes ago from Ealing, England

  @virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.

• 
  Christian Radnedge (@ChristianRad) reported 37 minutes ago from Camden Town, England

  @virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...

• 
  Jason Hier (@jasonhier) reported 40 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Emma Churcher-Holt (@emmalouchu) reported 41 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  Sophie GUERINET (@soguerinet) reported 46 minutes ago from Ealing, England

  @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

• 
  Neil Boote (@MisterBoote) reported 47 minutes ago from Ealing, England

  Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq

• 
  Oliver Fatyol (@IstvanOFatyol) reported 52 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Hasnat Ahmed (@hasnat2002) reported 52 minutes ago from Ealing, England

  @virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.

• 
  Subhajit Banerjee (@subhajitb) reported 54 minutes ago from Ealing, England

  @virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode

• 
  Yessi Bello-Perez (@yessibelloperez) reported 59 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mercer (@Merse2506) reported 7 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  John James (@_kimosabe_) reported 9 minutes ago

  @virginmedia very disappointed with customer service can anyone help me fine out how to contact the CEO many thanks

• 
  Gerbil (@f4ckiam) reported 10 minutes ago

  I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is

• 
  Karen Cheney (@loubylou60) reported 10 minutes ago

  @virginmedia - so you’ve just cut me off after speaking to one of the operatives for 35 minutes. Terrible service

• 
  Marshall Burns (@hzBUpYOUrdy1gWR) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Alistair Drummond (@adrum1983) reported 14 minutes ago

  @misselledee @virginmedia I was out of contract and had to ask 3 times to be disconnected, they continued to charge me and said it wasn’t their problem when I complained they’d overcharged by £120. Never ever again!!

• 
  Ruth Payne (@ruthmpayne) reported 20 minutes ago

  @virginmedia the WiFi in Edgbaston / B16 has been down for 48 hours now. Tried finding out what’s happening but call centre was useless. When will this be sorted??? 48 hours is ridiculous

• 
  Alloqui Strix (@AlloquiStrix) reported 21 minutes ago

  @virginmedia Estimated times were given on Thursday as 17th to fix. Friday 10th at 8am it said 18.00 on that day. 20 mins later it said 17th again. You need to sort out the messaging. I'm burning through my mobile data as a result of your self inflicted outage (it was an upgrade I was told

• 
  Aaron Hudson (@AaronHudsonUK) reported 24 minutes ago

  @virginmedia - TV and internet is down again, any issues in the Peterborough area?

• 
  Nottinghill Man (@nottinghillman) reported 30 minutes ago

  @virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet