Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, Wembley, Hackney, City of Westminster, London, City of London, Southwark, Hammersmith, Newham, Northolt, Croydon, Richmond, Hampstead, Mitcham and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| Wembley |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@tonydg99 @virginmedia @Midnarth Finally... you admit there is a fault! Then why is your service status line still saying “no issues”
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rodger f
(@glen_faba) reported
from
Harrow Weald, England
@virginmedia HA5 area off London has now been down since 8.40am, no internet no TV , please fix/ advise urgently
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DanQPRHackney
(@danhacks) reported
from
Lambeth, England
@virginmedia do you ever work!! Always breaks down and you call and get a to busy to take your call!! Worst internet provider in history!!! #virginmedia #virginmediadown
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ambsonthescreen @ruskin147 @virginmedia Doesn’t work. Was down an hour ago and now just says we’re aware of an issue etc etc
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Jason Robinson
(@jcronthego) reported
from
Camberwell, England
@virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help
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Alex Rusev
(@AlexRusev3) reported
from
Southall, England
@virginmedia @PlayAvengers My broadband is down and I am working from home. I followed all the steps available to fix the issue with the broadband but still not working... and I can't even contact anyone from @Virgin
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Anand Baria
(@anands_) reported
from
Brentford, England
It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome
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Pawlina Bednarczyk
(@PawlinaBee) reported
from
Barnet, England
@virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case
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Shelley Burke
(@ShelleyBurke23) reported
from
Wandsworth, England
@ruskin147 @virginmedia No service here in SW15
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silverfox🐺
(@PeeWeeMFC75) reported
from
Camberwell, England
@Caroline_Day @virginmedia The whole of London is down
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(((Simon M)))
(@SpiderJ) reported
from
Barnet, England
@virginmedia no internet service in N3. What's the plan to fix it. Can't work. Kids can't do school work. Not good
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@virginmedia You seem to have outages repeatedly. Virgin CS are absolutely crap, scripted, robotic and a waste of time. Your ‘#stayconnected’ does not apply as I’m currently #notconnected
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Priya🦋
(@sayitrightltd) reported
from
Kensington, England
Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.
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Simon MacMichael
(@simonmacmichael) reported
from
Ealing, England
@ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.
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Fiona Graham
(@FionaGraham) reported
from
London, England
@ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Tell me bout it. And now when you contact phone number it just goes dead. Even when it’s up I find their download speeds shocking. Only been with them 5 weeks and not accepting this level of service.
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Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!
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Steve O
(@journeymansteve) reported
from
Camberwell, England
@JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing
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Jason Best
(@jason_best) reported
from
Camberwell, England
What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sleuthhy
(@sleuthhy) reported
@virginmedia Would say it’s pretty irregular but happens without fail at least once a day
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deepricha thakur
(@DeeprichaT) reported
@virginmedia sending me bills even after returning equipment and bills paid. Please note I have to be on hour long queue over phone multiple times to cancel this connection where it was confirmed all charges paid. Worst customer service.
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Jonathon Evans
(@LazyNemophilist) reported
@virginmedia Unacceptable. I've been round in circles for months on your sms chat, phone line, online support, forum chat and got nowhere. I also wrote a letter of complaint. Your advice was to check my cables. I called to state this was Unacceptable but you closed the complaint anyway
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Johnson fkj
(@fkjtheory) reported
@virginmedia I have never seen a service where its impossible to contact CS. I have also sent an email for over a week now but no response
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Anthony Noguera
(@anthonynoguera) reported
@TheVampsJames @virginmedia Ha! You get a personal chat, the rest of us saddled to this shitshow of a service get fobbed off to indescribably frustrating offshore call centres or just plain lied to (“We don’t have any other reports of issues in your area” being my favourite).
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Alex McCreddie
(@Alexmary24) reported
We have had Virgin media for less than 4 days. Internet is poor despite being told it would work throughout the hse.We have no phone service. Its impossible to speak to anyone at VM. Our previous wifi was excellent. We will go back if nobody contacts us within our 14 day!
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Hussain Fatih
(@Hussainfatih) reported
@virginmedia Still the issues persist and I can’t get hold of anyone to speak to AT ALL. the automated system tells me there as intermittent fault with my line and then GOOD BYE! this is p*ss poor!!! How many months will it take to sort the matter out!? @Ofcom
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Arlynne Angeles
(@arlynneangeles) reported
Trying to not be pissy, but the results of the on-going issues of our Virgin Media account is $300 in calling fees as we've continued to need to use our cell phone, rather than the land line we're supposed to have. -_---------
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Elisa
(@Elisa09899987) reported
@virginmedia been trying to contact you with no success. Working from home is so much more difficult without a supportive company that ensures your internet connection! What do I need to do to get support?
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Jim McGrother
(@JimguitarMan) reported
@virginmedia Never had this with EE. Always got dealt with quickly. Phone operators gave direct numbers. Compared with this nonsense they were incredible.