Virgin Media Outage Report in Willesden, Greater London, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, City of London, Hackney, Hammersmith, Southwark, Wembley, Camden Town, Croydon, City of Westminster, Newham, Enfield Town, Kingston upon Thames, Westminster Abbey, and Brent.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 minutes ago |
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Internet | 40 minutes ago |
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1 hour ago | |
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Internet | 1 hour ago |
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Internet | 2 hours ago |
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Internet | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, EnglandSo so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.
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Vinod Mahtani (@1stcallosteos) reported from Enfield Lock, England@virginmedia Thank you. I didn’t know this service even existed. I will try them now.
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Faux pas queen (@bookless) reported from Enfield Lock, England@virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please
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Krish K Bikini (@krishkataria) reported from Wandsworth, England@virginmedia I have called, used the text messaage service, tried your forum and tried sending you messages here but NO RESPONSE. You have disconnected my internet for NO REASON! Please advise!!!
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Kamal (@kamal4268) reported from Poplar, England@virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.
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Albert (@Albereit) reported from Walthamstow, EnglandSo this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
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STEPHEN BARRY - Magician (@Stephen_Barry) reported from Borehamwood, England@virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails
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Anne (@ange1pie) reported from Camden Town, EnglandSo we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬
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lee townsend (@allcarpentry4u) reported from Potters Bar, EnglandHey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving
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Faux pas queen (@bookless) reported from Enfield Lock, England@riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.
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FeliceDk (@FeliceDArco) reported from Islington, England@virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP
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Shorty (@J44NXU) reported from Bromley, England@virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!
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Nicola Byles (@BylesNicola) reported from Rickmansworth, England@virginmedia our broadband hasn’t been working for two days, says no service issues in the area, we can’t call & I need to work from home tomorrow. Please help
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Shorty (@J44NXU) reported from Bromley, England@virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!
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Anne (@ange1pie) reported from Camden Town, England@virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy
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Giuseppe Sollazzo (@puntofisso) reported from Tottenham, EnglandJust if you needed one more reason for never again to buy from @virginmedia
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Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, EnglandSo this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.
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Elizabeth Wakeling (@lizwakeling1) reported from Croydon, England@virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.
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ɴᴀɴᴄʏ🇦🇫☬ (@NancyLangani) reported from Hounslow, EnglandFeel sorry for those with virgin media. They’re ripping u off with shitty signal
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Krish K Bikini (@krishkataria) reported from Wandsworth, England@virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah (@Hannahnicole313) reported@virginmedia trying to cancel contract for 30 days notice but the website has crashed what will happen if it goes over 30 days?
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Andrew Dallin🇺🇦 (@adallin) reported@virginmedia Need to send kit back, your list is incorrect it has 1 extra power line I've never had. I also need to know when you're even sending the box to send stuff back
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Ryan glover (@Ak_Craze1) reported@O2 @virginmedia I need help with accessing my account, I can’t find anything to help me and I can’t contact you, I need to reset my password but the like says to contact customer service
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Nathan Allison (@nallywag) reportedstill waiting after 5 hours online for @virginmedia Customer Relations to contact me back - not very impressed
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🏴daidzy Connolly ™️🏴 (@daidzy) reported@virginmedia Hi how do i go about downgrading my Internet package..the bots no help to my questions
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Steve Dey (@Stevedey) reported from Newburn, England@GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.
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David Dawson (@DavidDa32825997) reported@SprottSharon @virginmedia @O2 My virgin media email down again, my Netflix has just crashed on virgin tv. Gutted, this is getting worse.
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griptapebeercan (@griptapebeercan) reported@virginmedia Yes, I was on hold. No problem, I will try again tomorrow, hopefully things will be working again by then. Thanks for getting back to me.
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MA (@MossAbhram) reported@virginmedia I am paying over 50 pounds a month on a basic package and I am not even getting connection around my whole house. Virgin is only known for its name and not the service. Terrible service
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Essential Worker Spice (@bee_laurens) reported@virginmedia how are you gonna delay my instillation when I’m a student, offer to reimburse me for one of your dongles and then have none in stock?! I’ve been a loyal customer for almost two years. This is appalling.