Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Barnet, Mitcham, Hackney, London, Harringay, Southwark, Waltham Forest, City of London, Croydon, Newham, Watford, Woodford Green, Bromley and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Barnet |
||
| Mitcham |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Nia Wyn Thomas
(@niawynthomas) reported
from
Richmond, England
@virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia Done that, and still doesn't work
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The Actionable Futurist® Andrew Grill
(@AndrewGrill) reported
from
Kensington, England
@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Virgin Media should change their name to Virgin Media Outage
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Time to ditch @vmbusiness I think, unreliable service & weak support
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LiLy Lovely
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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victoria martin
(@tor_a) reported
from
Barnet, England
@elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490
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Richard Gendal Brown
(@gendal) reported
from
City of London, England
@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Guy Leech
(@guyrleech) reported
from
Camden Town, England
@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Service page says no issues.
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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Mark
(@markrhorney) reported
from
Lambeth, England
@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusiness outage estimated fix date is 20/09. What planet are you lot on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julian
(@Julianhomeboy) reported
@virginmedia @O2 I'm a virgin customer so sort it virgin
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Alex Thomson
(@mister_tee) reported
@virginmedia "There's nothing to see here" It looks like my complaint wasn't registered
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techbits
(@techbitsio) reported
@virginmedia Thanks. I'd still appreciate a DM for @Ofcom compensation backdating though. The engineer who attended 13 days ago said the service was unusable, and all reps have agreed it's not good enough.
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Karen ks
(@Karenks1063) reported
Virgin Media customer service. We need help with our service and bill, but have been locked out our account and cant reset. Any time we call the 0345 number it says to refer online and hangs up. Acant get online hence trying to phone 😡
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Damon
(@damfly27) reported
@virginmedia I’m a new customer. You have not installed my line. I have never connected to the internet via virgin media. I am NOT paying for you to cancel a contract you have not honoured. That’s madnes, John. The team on the end of the phone hung up on me, THREE TIMES, like i already stated
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LynzP
(@LynsP01) reported
@virginmedia Hey John, on WhatsApp and your fella is trying to make me move my o2 number over when I don’t want to. So, he’s thrown me over to your customer relations team as he wants me on all. I’ll be bringing up a complaint at this rate. I’ve been with you 18 yrs +. Your cs are a disgrace
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John Broadley
(@JohnBroadley1) reported
@virginmedia The complaint relates to the ongoing issues surrounding Red Button coverage of EFL matches which are either very late to be added to the coverage or consistently with the wrong match commentary. Can this be looked at please?
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Rina M
(@Rina_M2020) reported
@virginmedia I want to know if a service has been cancelled
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Jon
(@jon_Oncecontent) reported
@virginmedia Was stuck on hold so got bored and messaged - can you message me so we can work out a plan - furious customer being let down and my partner can’t work from home at the moment to do her work - so has a 2 hour commute a day
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Jon
(@jon_Oncecontent) reported
@virginmedia Guess what virgin - not turned up again - your departments do not communicate - can someone get onto me please to fix this