Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Greater London, Ealing, and Camden Town.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Hammersmith	Internet	11 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Phone	3 days ago
Hammersmith	Internet	6 days ago
Hammersmith	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Emma Churcher-Holt (@emmalouchu) reported 3 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  Jeff Salmon (@JeffSalmon) reported 7 minutes ago from Camden Town, England

  @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

• 
  Jose Carvalho (@josethepotter) reported 8 minutes ago from Hammersmith, England

  ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

• 
  Alan Hodge (@hodgie_hd) reported 9 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  Neil Boote (@MisterBoote) reported 13 minutes ago from Ealing, England

  Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq

• 
  Jacob Smith (@JacobWSmith10) reported 21 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  Bruno Belcastro (@argen) reported 25 minutes ago from Camden Town, England

  Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?

• 
  Alex (@booshkla) reported 25 minutes ago from Camden Town, England

  @virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now

• 
  Nick ****** (@nickhooker) reported 32 minutes ago from Kensington, England

  @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

• 
  ALICE AND THE INK (@aliceandtheink) reported 32 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  Nick Blackburn (@Omnomnick) reported 37 minutes ago from Camden Town, England

  @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

• 
  Muloongo Muchelemba (@muloongo) reported 37 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

• 
  Richard Sutton (@RichSuttonActor) reported 44 minutes ago from Ealing, England

  @virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 46 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Jose Carvalho (@josethepotter) reported 52 minutes ago from Hammersmith, England

  Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin

• 
  Gabriela Lungu (@GabrielaLungu) reported 53 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Jeff Salmon (@JeffSalmon) reported 55 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Foodwise Woman (@FoodwiseWomen) reported 57 minutes ago from Kensington, England

  I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 57 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  Konstantinos Veves (@k_veves) reported 58 minutes ago from Ealing, England

  @1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  APTS Archive (@APTSArchive) reported 10 minutes ago

  @virginmedia we notified you in early July that we would be moving on 31st. You deemed our new address as unserviceable & therefore there would be no early termination fee & to return the kit to you. I have made in excess of 10 phone calls with your moving home team - amount to several hours getting contradictory information every time I've phoned, depending on who I spoke with. On Wednesday you took £1,070 from our bank account, causing us to become overdrawn, despite assurances from your moving home team that there was an extension on our account in order to give us time to return the kit, & no early termination fee would be charged. The kit was returned to you on Wednesday morning. Upon phoning yesterday (yet again), I was dealt with someone that might as well have been a robot, he's inability to listen & constant repeating set phrases over & over again was of little help & particularly annoying. You have made the issue of moving home particularly difficult and stressful, which for a company of your size I find inexcusable. I emailed your moving home team on Tuesday & yesterday yet have still not received a reply, despite being told in a phone call my email would be dealt with as a matter or urgency! I'm resorting to public exposure in the vain hope there will be some action & you will expedite this matter.

• 
  Kaiser Soothsays (@_SonOfTheDesert) reported 14 minutes ago

  Hey, @virginmedia, I don’t have a problem with @SkySports. What I DO have a problem with is channels stuttering. Will the software update solve that?

• 
  🏎️ 🏁 Sue™️ (@Shh_DontSayIt) reported 16 minutes ago

  Yo @virginmedia can you sort your issues out? Every time I bloody watch TV it keeps shouting there’s a connection problem when there isn’t as it’s broadcasting tv normally and keeps blocking my screen

• 
  Stephen Maddock (@stephenm68) reported 16 minutes ago

  @tilalx @virginmedia It is. And nobody seems to have any information about what (if anything) is actually being done about the issue in our area

• 
  Mr Moanivator (@MrMoanivator) reported 18 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Jess Stocks (@jrstocks89) reported 20 minutes ago

  @virginmedia still no response. I’m paying a lot of money to access Sky Sports red button on my TV but still another 8 days to apparently fix it All the sport I want to watch is again on the red button this weekend

• 
  Doc (@Trout_Finger) reported 20 minutes ago

  @virginmedia Still no Red Button service and Broadband still down Over a week now.. **** you and the contract @skytv here I come🖕

• 
  Nicola James (@nicolajames38) reported 20 minutes ago

  @virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England

• 
  Justin (@juza_23) reported 24 minutes ago

  Basically spend the past week aside from the weekend without TV or broadband because Virgin Media can’t be arsed to send somebody out to fix the problem. ******* ridiculous.

• 
  Gwen Maynard (@KookieG62) reported 26 minutes ago

  @virginmedia Absolutely shocking service . Broadband and TV down since electrical storm on Thursday morning. Not fixed despite you saying otherwise. You keep cancelling the engineers to come to my home.