Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Neil Boote (@MisterBoote) reported 8 minutes ago from Ealing, England

  Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq

• 
  Simon Crowther (@SCcrowther) reported 8 minutes ago from Camden Town, England

  @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

• 
  Alessandro Ferrara (@iamAleFerrara) reported 16 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  Alessandro Ferrara (@iamAleFerrara) reported 16 minutes ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  Alex (@booshkla) reported 16 minutes ago from Camden Town, England

  @virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now

• 
  MarcHayo (@markhayo) reported 17 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  Bruno Belcastro (@argen) reported 18 minutes ago from Camden Town, England

  @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 26 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Sevki 💉 💉🎉 (@sevki) reported 27 minutes ago from Camden Town, England

  @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

• 
  MarshmallowMedia (@eatcheeselouise) reported 32 minutes ago from Camden Town, England

  @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

• 
  YingHuiThe (@YingHuiThe) reported 34 minutes ago from Paddington, England

  @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

• 
  Konstantinos Veves (@k_veves) reported 41 minutes ago from Ealing, England

  One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia

• 
  Emma Churcher-Holt (@emmalouchu) reported 43 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

• 
  Gabor (@GaborPfalzer) reported 43 minutes ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 50 minutes ago from Ealing, England

  @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 51 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Cate McLaurin (@madebycatem) reported 52 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  Robbie_Spice (@RobbieSpice89) reported 55 minutes ago from Paddington, England

  So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

• 
  Yessi Bello-Perez (@yessibelloperez) reported 56 minutes ago from Ealing, England

  @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

• 
  Jeff Salmon (@JeffSalmon) reported 58 minutes ago from Camden Town, England

  @virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pari Passu Newsletter (@PariPassu_Rx) reported 3 minutes ago

  Telefónica and Liberty Global are looking at ways to bring down the £22bn debt pile at Virgin Media O2, their UK joint venture, after a sharp sell-off in the company's bonds. A roughly $925mn unsecured note fell to as low as 57 cents on the dollar this week, down from about 78 at the start of July, and even the senior secured paper slipped. The measures under discussion include cutting the expected £200mn dividend, pulling back capex, and reducing headcount.

• 
  Jags Arthurson (@JagsArthurson) reported 6 minutes ago

  @briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong

• 
  roger07 *** (@germann_ro) reported 7 minutes ago

  @virginmedia @bexholloway Hi is there any known issues with sky sports app login ?

• 
  John Spencer 555 (@johnspencer555) reported 9 minutes ago

  @virginmedia 00435069032 India accent guy phoned, He said 'He said Hello I'm virgin media, hello, how are you today', I put phone down. Phone Call Scam. #phone #call #scam

• 
  Steve (@newrider1980) reported 9 minutes ago

  @trapdoor456 @virginmedia God knows why my upload is so bad , I’m on full fibre optic so it should be better

• 
  Philly (@Cath_Philly) reported 9 minutes ago

  @virginmedia Outage in the B91 Zero updates. Out now for 20 hours with a comp time for repairs 29/10 at 16:07 (love the precision). Heart-monitor at the property - reported by phone yesterday - and office hours lost. Comment please.

• 
  MrBazza 🎬 (@MrBazza) reported 11 minutes ago

  @virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.

• 
  James Durrant (@je_durrant) reported 12 minutes ago

  @virginmedia I did that earlier today and your colleague confirmed nothing can be done until 17th August, over a month since this started. Now you’re saying it’s £1660 to exit a service I can’t even use. “Taking responsibility” and “monitoring” doesn’t solve my problem

• 
  Emily Atkins (@bahallathegreat) reported 15 minutes ago

  @virginmedia hi guys um I need a engineer to relay my cable also just to check my hub etc as my speeds up stairs are half what the used to be we’ve done all the normal stuff soo just need the number but all I find is customer services

• 
  Jan (@geminicat7) reported 16 minutes ago

  🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up all my mobile data chatting on social media so I’ll see you when if it’s sorted!