Virgin Media Outage Report in Willesden, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Fulham, Merton, Hammersmith, Hackney, City of London, Croydon, Southwark, Enfield Town, Wandsworth, Camden Town, Kingston upon Thames, Hayes and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Fulham |
Internet | |
| Merton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
-
Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
-
JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
So I won’t be having my Gig1 internet installed today by @virginmedia due to network issues! Now have to wait until 6th January! I pay £110 for this lack of service! Thanks guys 👍🏻
-
Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia looks like I'll never have internet again. No connection since this morning!
-
Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??
-
Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
-
Ash Powell
(@theashpowell) reported
from
Bromley, England
@virginmedia sort your customer service out, called up twice to sort a broadband issue, stuck on hold for an hour only to be hung up on both times.
-
Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
Been having issues with virgin broadband in br5 orpington area. Any one else having a bad service. Its gone down completely for me now @virginmedia
-
Ash Powell
(@theashpowell) reported
from
Bromley, England
@virginmedia Any chance of a follow up on this? Our internet is consistently dropping out meaning we are unable to work. There are no service issues in our area yet this issue is continuing.
-
Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?
-
Ash Powell
(@theashpowell) reported
from
Bromley, England
@virginmedia Yes, have checked service status - no issues. Done factory resets on our router to no avail. Our broadband has been dropping out every 10-15 minutes for the past week making it impossible to work from home.
-
Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
-
Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.
-
Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh
-
Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
-
Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia so not only have we had no service for 9 months - you now want to charge extra as we are cancelling now. Seriously the worst service on record. 5 hours to answer call as well.
-
Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain
-
JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia I have done and waiting for a technician to call me back! Nothing but issues all year! I pay £110 a month for your service and just upgraded (still waiting) to Gig1 and to be honest I’m not getting value for money!!
-
JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Nothing but issues with @virginmedia internet goes down regularly and when calling get no help. And have to wait months for any sort of engineer!
-
Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
spencer
(@rusty_spenna) reported
@virginmedia @Flav_Bateman @lawrence_bury Your internet sucks 👍 pay for 200.... Get 5 , intermittently, thanks a bunch
-
Chris Doherty-Ingram
(@kkiippyy) reported
@AksTailor @virginmedia Interesting that you say this because we've been having problems for about 2 weeks now it seems. 200meg line, down to like 300kbps for me several times a day. Ruined numerous meetings for me in the daytime. 11mbps right now, not acceptable really.
-
miss_vic81
(@miss_vic81) reported
@virginmedia The link you sent me doesn’t work, the connect app is a known issue as when i googled lots of people with same issue! No one seems to have a fix! Not fit for purpose sadly!
-
alice
(@apolloballe) reported
@virginmedia I have tried 3 times now with your texting service and every time it times out because I don't reply within a certain time frame (once within an hour!). I have tried to solve this issue through ringing, and your customer service rep ensured it's now fixed. Why is it not?
-
Akshay Tailor
(@AksTailor) reported
@TheRamblingElf @virginmedia Yeah will have to see what they say. Will be trying to call them tomorrow I think. Especially since I work from home and it's currently so slow I cant run an internet speed test. Currently using phone data.
-
Chris Johnson
(@ChrisMJ83) reported
@virginmedia the WiFi performance of the new Hub4 is woefully poor compared to Hub3 placed in same spot.
-
商品の破壊
(@DejaEnt3ndu) reported
@virginmedia why does the Internet go down 2 - 6 times every night without fail
-
stuart hathaway
(@stuarthathaway1) reported
@virginmedia disgraceful that I have tried to get through to speak with someone on behalf of my 84 yr old parents who are having signal issues to lose connection twice after waiting 1 hour plus on both occasions.
-
alice
(@apolloballe) reported
@virginmedia Honestly I'm sick of your service. Wish we had never gone with you as the constant mistakes are all by YOU. I can't believe I have to keep wasting hours of my day trying to get through to you because your staff are seemingly too incompetent to fix it the first time.
-
Stephen
(@Stephen29342005) reported
@virginmedia It's ok I cancelled my direct debit with my bank. Customer services don't answer the phone, I got through to the cancellation team via the sales team. They've deactivated my account. As I'm within my 14 days cancellation period I expect to receive my deposit returned.