Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Croydon, Hackney, Beckenham, Wembley, Camden Town, Poplar, Harringay, Addlestone, Fulham, City of Westminster, Waltham Forest, Mitcham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia
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Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@virginmedia So it seems you are doing "service improvements" in my area, and "everything should be back to normal by 15:00". It's the middle of the working day....😒😐. Could those improvements not be done at night or during the weekend? Cheers.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
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Stanton Warriors
(@StantonWarriors) reported
from
Brentford, England
.@virginmedia sucks!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Jenny
(@smellmycheese) reported
from
Walthamstow, England
Virgin Media, have, Virgin Media style, ****** up so we have no internet connection at home, so can't do any work and taking emergency LFT so I can go into the office if needed, yet another entirely normal day
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia my tv and broadband dropped out about half an hour ago. cant get through on the phone cos says office is closed and online help link connects then disconnects. no way of getting assistance.
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shipon miah
(@MiahShipon) reported
from
Poplar, England
@virginmedia sort your network out unable to call any mobile numbers from my phone. It looks like it is affecting a lot of users. The least uou can do is put a website or twitter update
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Ali Rahman
(@alirah1986) reported
from
Croydon, England
@virginmedia absolutely ridiculous from virgin media **** Servis, unprofessional staff, No net for 11 days, no help, 4 times phone been put down. Thieves
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Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@virginmedia I did. 3 calls to be precise. There seems to be a tech issue on your end which keeps hanging up on callers....I can't afford to lose any more hours, so I've resorted to writing a letter instead. Thanks.
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.
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Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
Hi @virginmedia. I've just spent 1.5 hours/3 calls on the phone with you to cancel my contract due to moving flats. Each time the line went mute after a long wait and eventually disconnected. Please fix your service! Thanks.
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Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia It happens so often tbh, what is the actual issue in Battersea that makes it a repetitive problem? Also why am I not able to register a loss of service on your app?
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia Thank you for sending the link, that did enable me to at least register the loss of service.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
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Dom O'Riley
(@domoriley) reported
from
Esher, England
@virginmedia And would you believe it @virginmedia you sent me a text to say engineering would be here todayto fix and haven’t even turned up after calling me to say buoy would as well
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Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@NickChis @virginmedia I just called their helpline and I was told service improvements are currently being done locally and "everything should be back to normal by 3pm" today. 😒
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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fabio:)
(@coolboy_197) reported
@virginmedia how r u going to charge for a network that keeps going on and off. i shouldn’t have to spend my time rebooting my router everyday and use my mobile data in my own house? is there some issues recently or is the network just ****
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Laura McInerney
(@miss_mcinerney) reported
@naveenfrizvi @virginmedia This sounds terrible. I hope @virginmedia sort it soon.
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Claire Neaves
(@neavesclaire) reported
@virginmedia so disappointed with your 'customer service'. We gave our notice, received acknowledgement from you, sent all the kit back and yet claim we owe you money and have referred us to a debt collector. You never acknowledged our 2nd complaint letter even though Ofcom did
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Rockhound
(@Rockhou41188997) reported
@virginmedia So I leave it in your hands I need a number to contact to get this straight in around by later on today if not be ready I have multiple accounts you'll never see it coming
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HK
(@harrydotcom_) reported
from
St Albans, England
Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰
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Yuzral
(@yuzral) reported
*Sigh* ISP is supposedly doing major maintenance tomorrow. Hopefully that'll fix the last few days of bandwidth issues. Not like I can really switch providers either, Virgin Media are pretty much the only ones who'll not laugh if you ask for 10MBps upstream in Scotland.
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James McDermott
(@yidmcd) reported
@virginmedia email has been down for most of the day. When is it due back on please?
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Janet Jones
(@777Janetjones) reported
@virginmedia once a gain WiFi down when are you going to reimburse customers for lack of service
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Janet Jones
(@777Janetjones) reported
@virginmedia 10 hours expected to fix WiFi issue what a joke
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Rockhound
(@Rockhou41188997) reported
@virginmedia I do not like large companies taking advantage of people lying and ripping them off it is an ongoing problem these days but I always have a resolution I can big a big *** hole on social media Twitter Facebook you name it I enjoy taking companies down