Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Ealing, Hammersmith, Wembley, Camden Town, Greater London, and Kensington.

City	Problem Type	Report Time
Ealing	Total Blackout	7 hours ago
Hammersmith	Total Blackout	7 hours ago
Hammersmith	Internet	8 hours ago
Wembley	Internet	9 hours ago
Hammersmith	E-mail	9 hours ago
Hammersmith	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Chris Green (@chrisgreen) reported 30 seconds ago from Hammersmith, England

  @virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail

• 
  Simon Crowther (@SCcrowther) reported 9 minutes ago from Camden Town, England

  @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

• 
  Chris Green (@chrisgreen) reported 12 minutes ago from Hammersmith, England

  @virginmedia Try actually looking at your previous comms on Twitter with someone before making such an inappropriate and unhelpful response! At the end of the day, if you are not going to help, why are you here?

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 15 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  Andrew Lawden (@tobe2b) reported 15 minutes ago from Camden Town, England

  @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 22 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Jason Hier (@jasonhier) reported 24 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Guy Leech (@guyrleech) reported 25 minutes ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Konstantinos Veves (@k_veves) reported 28 minutes ago from Ealing, England

  No service during work hours? You … useless things. @virginmedia #virginmedia #useless

• 
  Emma Churcher-Holt (@emmalouchu) reported 29 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  Shane (@Barmybuilder) reported 32 minutes ago from Camden Town, England

  @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

• 
  lucy francis (@lucyfrancis_tri) reported 39 minutes ago from Camden Town, England

  @johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network

• 
  Mabs (@Mabs79) reported 42 minutes ago from Camden Town, England

  @virginmedia is there an outage on London SE5

• 
  Emma Churcher-Holt (@emmalouchu) reported 46 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

• 
  lucy francis (@lucyfrancis_tri) reported 50 minutes ago from Camden Town, England

  @LPNevin @virginmedia I have the same problem, lost access to my email account

• 
  Helen Pinkers (@Barchetta66) reported 52 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  Hasnat Ahmed (@hasnat2002) reported 53 minutes ago from Ealing, England

  @virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 55 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Jeff Salmon (@JeffSalmon) reported 56 minutes ago from Camden Town, England

  cont/- Every 2/3 hours you say that it is going to be fixed within three or four hours. It has not. We could not give a **** about £8 compensation per day. You are costing us thousands of pounds in lost revenue for those of us working from home. More @virginhelp @virginmedia

• 
  Subhajit Banerjee (@subhajitb) reported 60 minutes ago from Ealing, England

  @virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Man in Black 2125 (@In2125) reported 4 minutes ago

  @virginmedia yeah did that. it says all fine. no issues .... yet a quick scan of social media ( not using virgin broadband obviously, reveals there's an outage in my area .... perhaps you should move your status checker to another provider? It's going to 24 hours apparently. great service

• 
  Tommy Tinkler (@TinklerTommy) reported 6 minutes ago

  @LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech

• 
  iyda (@notiyda) reported 6 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  Robert Elliot (@RobElliot266) reported 11 minutes ago

  @virginmedia a more than 24 hour outage to TV & Broadband in TW2? Taking at least 7 hours to get an engineer onsite? Not very impressive.

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 11 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  Yasmin alibhai-brown (@y_alibhai) reported 11 minutes ago

  Calling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.

• 
  Kari 💋🤍 (@KariJaexo) reported 11 minutes ago

  Its time to switch Wifi from Virgin Media cause why the 2 days im WFH im getting wifi issues!!!!!!!!!

• 
  joey blower (@joeyblower) reported 14 minutes ago

  @y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again

• 
  Shando (@Jinky1967John) reported 14 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

• 
  🏃‍♀️ 💯 Di Brander 💯 🏋️‍♀️ (@DiBrander) reported 15 minutes ago

  Disaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.