Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, West Molesey, Southwark, City of Westminster, Hackney, Camden Town, Wembley, Poplar, Harringay, Croydon, Islington, Ealing, City of London, Southall and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| West Molesey |
Internet | |
| London |
Total Blackout | |
| Southwark |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Gail Yeats
(@gizmopusskin) reported
from
Hillingdon, England
@SagaUK you obviously don’t care about my holiday and assume that anyone who goes with saga will put up with appalling service as wont be young enough or tech savvy enough to use social media. So far, worst holiday of my life - no problems with Virgin or Wendy Wu. Just with Saga
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Graham Leggett
(@minfrin) reported
from
Poplar, England
@ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.
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James D. Enfield
(@iamjdenfield) reported
from
Ealing, England
@virginmedia are the worst company I've ever had the misfortune of dealing with, spent 2 weeks waiting for a reply they told me would take 2 days, rude customer service just cut you off, avoid at all costs
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia USELESS tech support!!! Avoid Virgin Media at all cost. Service drops off and disconnects. Automated test from Virgin day something wrong, call Indian and they say no nothing wrong we have no idea what we do
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia customer relations are TERRIBLE I mean what are you teaching these people. Leaving their service rite now
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Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
The guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM
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David Wright
(@davidoff1706) reported
from
Hillingdon, England
@virginmedia totally appalled by the waiting and the way I’m being treated only want to give my 30 day notice and cancel but no such luck feel stuck with this contract. Customer service is pushy and not bothered if you want to cancel.
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
@virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@LeighRussell @virginmedia @PinnerLocal We have no WiFi - day 9 of a total VM blackout. Engineer supposed to arrive tomorrow. Dreadful customer service @virginmedia.
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Reggie The Dachshund
(@K9Reggie) reported
from
Waltham Abbey, England
The Master has been trying to get @virginmedia since February, but @virginmedia can’t get there act together, never mind all that super bolt stuff. Guess we’ll have to crawl back to @bt_uk
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia your customer service team ARE dreadful 😡🤯
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baffled bint ..
(@Marshall5Sharon) reported
from
Kensington, England
Oh great... virgin media is down... again
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.
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Conor Reid ⚒️
(@CnR452) reported
from
Brentford, England
@virginmedia Yes even with a wired connection anyone with Virgin in my area has been having this problem around 9.30pm your WiFi dies and doesn't start working again till about half 1/2 in the morning which isn't acceptable.
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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amy denatale
(@AmyDenatale) reported
@virginmedia That is not my point. The point was that I was not given the correct information at the time of transfer- this could have been rectified at the beginning. Now left with 2 bills - 2 active lines and 1 very unhappy customer! Would have stayed with EE if I could have!
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Nick B
(@nikolaibollokov) reported
@virginmedia No they did, ask Danielle why she told me she was putting me hold to cancel then transferred me to the fault team. To be honest with all the lies, lack of professionalism and dishonesty I’m not even sure my contract has been cancelled.
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Duarte Mendonça
(@DuarteMendonca) reported
@virginmedia slow speeds. have 200mb subscription. been getting an average of 20 to 40mb. Last night had less than 10mb. This constantly for a while now.
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Jigaton Vadon 🍥
(@JigatonVadon) reported
So it transpires that @virginmedia can cancel your services if someone else uses your address. No checks, no warning, just a straight cut of services. No broadband now for 6 days. Spent 8 hours on calls to them but to no avail. Worst customer service ever - be warned!
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Nat
(@Nat39475015) reported
@virginmedia I’m appalled a complaints online manager was meant to be sorting 18 months of issues out instead my bill has doubled nothing she promised has been done and 1 week later 7 emails no reply
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amy denatale
(@AmyDenatale) reported
@virginmedia Thank you for your awful service today - 40min and escalation refused!! Would have stayed with @EE if you hadn’t slapped a cancellation fee! Furious and out of pocket. Thank you - NOT!!
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Mike - oldskoolpixels.com
(@michaelberry) reported
Apologies to anyone who has tried to contact me via email or DM recently. I've had no internet connection at home for four damn days! Plenty of messages to reply to now and I'll try to get back to everyone as soon as I can. PS: Virgin Media's customer services suck!
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Out of Hours Pest Control
(@OutofHoursPest3) reported
@virginmedialife @VirginMediaCorp never trust, o2 you must be mad to put your name to the virgin media group. 11/01/22 report loss of all services, tech said 80m of cable need to be replaced. Still today the job hasn’t be given to anyone. C160122201 17/1/21 C2102221472 21/02/21
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Amao Abdulquadri Adeyemi
(@AbdulquadriAmao) reported
@virginmedia @ChrisWa68636011 Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations, hacks and locked account.
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Lucy Belushi
(@LucyBelushi) reported
@virginmedia Yes I did. I have since contacted VM on the customer service line this morning. I need to ring another number about it.