Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Camden Town, Brent, Brent, Paddington, Hampstead, Greater London, Ealing, Kensington, and Fulham.

City	Problem Type	Report Time
Hammersmith	Internet	11 hours ago
Wembley	Internet	18 hours ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  MoMo (@ImaginaryCard) reported 8 minutes ago from Hammersmith, England

  The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

• 
  Foodwise Woman (@FoodwiseWomen) reported 9 minutes ago from Kensington, England

  I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

• 
  Yessi Bello-Perez (@yessibelloperez) reported 13 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  MoMo (@ImaginaryCard) reported 14 minutes ago from Hammersmith, England

  @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

• 
  Konstantinos Veves (@k_veves) reported 14 minutes ago from Ealing, England

  One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia

• 
  Emma Churcher-Holt (@emmalouchu) reported 19 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  Andrew Lawden (@tobe2b) reported 23 minutes ago from Camden Town, England

  @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

• 
  Alessandro Ferrara (@iamAleFerrara) reported 24 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Helen Pinkers (@Barchetta66) reported 24 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  Sophie GUERINET (@soguerinet) reported 31 minutes ago from Ealing, England

  @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

• 
  Jeff Salmon (@JeffSalmon) reported 31 minutes ago from Camden Town, England

  cont/- Every 2/3 hours you say that it is going to be fixed within three or four hours. It has not. We could not give a **** about £8 compensation per day. You are costing us thousands of pounds in lost revenue for those of us working from home. More @virginhelp @virginmedia

• 
  Bruno Belcastro (@argen) reported 34 minutes ago from Camden Town, England

  Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?

• 
  Konstantinos Veves (@k_veves) reported 36 minutes ago from Ealing, England

  No service during work hours? You … useless things. @virginmedia #virginmedia #useless

• 
  lucy francis (@lucyfrancis_tri) reported 36 minutes ago from Camden Town, England

  @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

• 
  Subhajit Banerjee (@subhajitb) reported 41 minutes ago from Ealing, England

  @virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode

• 
  Yessi Bello-Perez (@yessibelloperez) reported 44 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  lucy francis (@lucyfrancis_tri) reported 54 minutes ago from Camden Town, England

  @LPNevin @virginmedia I have the same problem, lost access to my email account

• 
  Hasnat Ahmed (@hasnat2002) reported 55 minutes ago from Ealing, England

  @virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.

• 
  Chris Green (@chrisgreen) reported 56 minutes ago from Hammersmith, England

  @virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 59 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jade (@jadelr_) reported 2 minutes ago

  @virginmedia hi I was supposed to receive a replace box today but I haven’t yet and no tracking. Could you help please

• 
  Debs 😇 (@debbym) reported 2 minutes ago

  @virginmedia I have been a customer for over 20 years and been told today that my monthly bill will go from £141 to £213 when my current contract expires in May. I don’t know how you get away with such an increase for loyal customers. I shall NOT be renewing my contract 🤬

• 
  Katie Stevenson (@GlitteringAngel) reported 3 minutes ago

  Tell me, @virginmedia, how many people do I need to speak to before you make me (a longstanding customer) feel as valued as a NEW customer!? Coming to the end of contract and doing the same merry dance thatbwe always do, trying to get a decent deal!

• 
  BigF (@Bigg_F_) reported 4 minutes ago

  @virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.

• 
  Road Painter (@RoadPainter) reported 4 minutes ago

  @virginmedia Thank you but please don't be concerned. I don't post my personal details on here (my legal name is not Painter, R) so any attempt to gain access would fail.

• 
  Jules (@HaggisJuli93452) reported 8 minutes ago

  @virginmedia Hi have received a new 360 box to replace our current TiVo one. Getting error message Account error CS1011. Tried ringing 150 , from mobile says sorry can't connect try later, rang 150 from landline , recorded message states no not recognised. Help!

• 
  Sharon Hall (@sharonmariahall) reported 9 minutes ago

  @virginmedia i emailed a complaint on your webform on 3 April. Why have i never received a reply? Please dont ask me to send you a direct message. I have and again, not received a response. Your customer service is non existent.

• 
  rhonda yates (@rhotes) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_View offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Gadge (@gadgetweetin) reported 13 minutes ago

  @virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡

• 
  Martinayres65@outloo (@Martinayres65o1) reported 13 minutes ago

  @virginmedia My complaint has been ongoing and so far you have failed to address it. I have your handler my complaint ref no and he promised I would receive a call back from a manager at 3:00pm. As usual your managers fail to ring back.