Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 12/10/2025 16:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Bromley, Islington, Hammersmith, Hackney, Poplar, London, Muswell Hill, Croydon, Barnet, Hounslow, Harringay, Chingford, Paddington, City of London and Southall.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomBromley Internet
United KingdomIslington Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomPoplar Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • shortland_jo Jo Shortland (@shortland_jo) reported from Bromley, England

    @virginmedia I have intermittent WiFi issues with my broadband, can’t get anywhere with your website it’s so frustrating

  • AliNewdawn Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @alexdalton @virginmedia Also the outage is not shown on the virgin media website which continues to claim there are ‘no known issues’ in my area - a clear falsehood

  • AliNewdawn Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @alexdalton @virginmedia @virginmedia this is really poor - please have the status corrected on your website and provide updates as to when this is going to be fixed

  • AmberMcGough Amber 🌸✨ (@AmberMcGough) reported from Kingston upon Thames, England

    @virginmedia I leave on Saturday, someone could of told me throughout the past two years rather than just saying ‘that’s strange nothing is showing up as not working’

  • darce_vader Darcy 👀 (@darce_vader) reported from Ealing, England

    @virginmedia WiFi service has severely spotty in W5 for 3 days in a row, making it impossible to work from home. Do you know what is going on, and if this will be an ongoing issue?

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia What if Postman Pat's cat intercepts it? Was told without a password, data protection prevented discussion of a billing issue.

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia Yep. Service down. Problem in area. It happens so often it’s a joke.

  • deethfc Deepak (@deethfc) reported from Harrow Weald, England

    @virginmedia And text you date date but never happened rang on 28th and they said it will be Friday 5th June waited till 4 pm and rang than said it was not booked in and will be Saturday 5th June again waited called up and said it’s not been booked a scheduled for 11 June I really saddened

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…

  • caperose_7 Andrew Rose (@caperose_7) reported from Merton, England

    @virginmedia You just copy paste the same response. Check the service in your area. Says the service is fine yet no signal for 3 days.

  • deethfc Deepak (@deethfc) reported from Harrow Weald, England

    @virginmedia It’s been a issue since I agreed to a update 3 months ago I can understand there was a lockdown burin may was told that it would happen 20th may did not happen waited all day rang on 21st and said the order was not put on properly and it has now been done

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @vmbusiness Why is your Broadband down in W5 1JG AGAIN! It's disgraceful.

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Once again, we in W5 1JG are presented with no Broadband. It's disgraceful, we are constantly having the same issue and the same old message regarding a problem that is being fixed. Terrible service and no way to register for reduced costs during service down.

  • darce_vader Darcy 👀 (@darce_vader) reported from Ealing, England

    @virginmedia hi! Are you experiencing issues in London, W5? My WiFi was down for hours yesterday, and the same is happening again today. I've tried troubleshooting & factory resetting my router. Can't get online to do my job :(

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia More than a week and half ago. They said it took 3 working days to deliver that equipment that will fix my internet connection.

  • weird_FM Mani (@weird_FM) reported from Tottenham, England

    O2 is acting up again. I have had no service all day. And my wifi is ****😭@O2 @virginmedia fix up

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • AliNewdawn Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AJUK29 Adrian Jones (@AJUK29) reported

    @Bitboy_Crypto Crypto companies need to become a *lot* more professional! I’ve interacted with several these past few years and the Customer service is *always* appalling! For non crypto, only the shockingly awful @virginmedia comes close to being as bad!

  • DavidJohn878 DavidJohn878 (@DavidJohn878) reported

    @virginmedia There is always problems with the apps not loading or having to log in over and over again

  • x_mass x_mass (@x_mass) reported

    @virginmedia Your transfer team informed me that their procedure was that an old account at an existing address had to lose service completely before a new account is opened And that this happened over night I said that their procedure was anachronism & discriminatory against disabled people!

  • gardendundee Mrs G (@gardendundee) reported

    Dreadful customer service from @virginmedia in laws moved to Virgin last week. Number of issues. Landline not accepting incoming calls. Waiting on a call back from a manager since Friday. Spent hours trying to sort this out to no avail. Get different answers! Abysmal 😡

  • x_mass x_mass (@x_mass) reported

    @virginmedia Your staff have also opened themselves to potential criminal prosecution by the Crown Prosecution Service for breaking the Equalities act You are required by law to make all reasonable adjustments to allow equal access to your services & Virgin cut off its customer 24 hours early

  • x_mass x_mass (@x_mass) reported

    @virginmedia In the process they denied their existing customer access to net for the last 24 hours of their contract with Virgin Media This puts Virgin Media in breach of contract with their customer adding to the many contract breaches due to not meeting minimum terms for speed & latency

  • Miahadams Muna barasab (@Miahadams) reported

    @virginmedia @virginmedia has failed to protect my information now am being harrased by one of their employees. I was told my one of ur agent they will call me but never did, its clear am not important but if anything happens to me I told u.

  • Kazzaa_24 Kazzaa (@Kazzaa_24) reported

    @PREEMGAMING @virginmedia Had issues since 24/11. Called on Sun & was told if not resolved in 24 hrs they'd get someone out. Called last night & was told there's no known issues so just check cables are connected. Queried what I was told Sun, get put on hold & then told actually there are known issues🙄

  • tate7123 Tate (@tate7123) reported

    @virginmedia m20 area down again?

  • shanem_2k9 Shane Martin 🇬🇧🇺🇦 (@shanem_2k9) reported

    @virginmedia Any issues in the Birmingham B34 area? internet down for a few hours already, checking diagnostics it's advising no RF signal detected.