Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Wembley, London, City of Westminster, Islington, Hackney, Harringay, Southall, Southwark, Croydon, Hounslow, Paddington, Poplar, Barnet, Newham and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Wi-fi | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough
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Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house for days!😂😂#nightmare #firstworldproblems
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Billy Martin
(@thistle5460) reported
from
Richmond, England
@jonslinn @virginmedia That’s what a decent red costs down t’pub I’ve had to purchase thirty two since Thursday to cope
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Bev Fitzsimons
(@fitzy45) reported
from
Merton, England
After 4 days without broadband, TV and phone what is particularly vexing is the ‘no known problems’ message on the @virginmedia website. The communications about what has been going on has been shocking
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Parents have had ongoing issues with their internet from @virginmedia for last 6yrs! Had NO internet all over Christmas, new router received still not working. Told due to the size of their house. Now being told have to pay another 30 days for something that doesn’t work
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Mrs R
(@KateRenton) reported
from
Merton, England
@daveberry_tweet @absoluteradio @leonagraham sorry! never going to #letitgo with @virginmedia no Wi-fi since 9am last Thursday until 6am this morning. Very unhappy #SWLondon
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas
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It’s only curly at the front ✋🏻
(@sladey66) reported
from
Camberwell, England
@virginmedia Yes. Someone from our street reports a broken box at least once every three months
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.
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Russ Shaw
(@RussShaw1) reported
from
Hammersmith, England
@GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!
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Gavin Poole
(@GavinJPoole) reported
from
Merton, England
@virginmedia Ok, thanks, we had service this am but when the portal@shows three greens and a good device it should be updated to at least amber.
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Mrs R
(@KateRenton) reported
from
Merton, England
@harryhpalmer @virginmedia @IggyPop We’re watching through iPlayer and casting onto TV. Pain when it buffers though. @virginmedia better get their act together tomorrow as it says on the website we’ve had service since 5pm today and nothing is working.
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
We have internet, thank you to the engineers who fixes it but @virginmedia need to take a long hard look at how they managed this, poor poor communication , o-one monitoring SM over the weekend, a classic lesson in failing in crisis management and customer care
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Paul Barnett
(@PBCFC) reported
from
Richmond, England
@thistle5460 @virginmedia WTF is soccer.
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DJ
(@davidjoneshome) reported
from
Kingston upon Thames, England
@virginmedia Hi, I just received my bill for December, and no compensation has been applied. Can you please confirm how you intend to remedy this (I did register the outage online)....#virginmediaoutage
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PlaneSimple
(@planesimpletra1) reported
from
Richmond, England
Still no TV, phone or internet in TW11 since Thursday morning. Their website is showing no known issues in the area! What an incompetent and disgraceful company @virginmedia
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Chris Smith
(@chrissmithvivi) reported
from
Merton, England
@virginmedia Yeh... Mine is still down
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Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house! #nightmare
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Rob Trog
(@1troggy_FFC) reported
from
Richmond, England
@JockItch96 @virginmedia Don’t know how many times I’ve told you mate, the worst company in the world. When I cancelled them they carried on trying to take money then put a black mark on my credit file for non payment. Wouldn’t use them if they were the only choice!! Go Sky!!
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very disappointed in the service you are providing. I am being billed they bloody amount for the last few months where i have downgraded the bloody service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rhi
(@Rhi2009) reported
Hi @virginmedia please tell your sales team to stop ringing me I don't answer for a reason. Its becoming a problem them ringing everyday now!! Enough is enough
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Bobby Xennial | DJ BobaFatt
(@BobaFatt) reported
@OliBrunetti @virginmedia Honestly, the past 2 months have been a nightmare and seems it's not over yet. Shockingly bad.
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Zack
(@HardCand) reported
Never, ever, ever, subscribe o @virginmedia broadband in the UK. Over two months and 120+ quid lost trying to get help on a bad installation from VM. TWO engineers confirmed the issues and faulty cables and it's still not fixed... Just getting ignored and no help frm VM, AVOID !!
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Jassi Sidhu
(@Jassisidhu) reported
@virginmedia @vmbusiness have THE worst customer service I've ever dealt with Absolute cowboy set up
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Coombes
(@StaceyCoombes) reported
@virginmedia then send me a pathetic automated response to my complaint about them supplying the wrong info, resulting in me called them for a 3rd time to discuss the issue. They then tell me a manager will call me within 5 working days to discuss further… 7 days ago 🙄🙄😡😡😡
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Adrian Gillett
(@gillett_adrian) reported
@virginmedia I was told when I moved I could have my package at my new address it fell through my belongings are in a storage facility all I want is help to help my father whilst he's dying I'm paying for a service not receiving and I'm sick of the lies n the runaround
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Chloe Rushen
(@ChloeRushen) reported
@virginmedia absolutely disgusted with your customer services. No answer on phones and waiting hours on chat.
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Dale Percival
(@DaleForceWinds) reported
@FPSLimits @virginmedia Yeah I’ve heard a few say about the wireless being abit off. But most my connections are wired apart from phones really. Hopefully it’s not too bad!
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Daniel Meason
(@DGM7) reported
@virginmedia No I don't have time to keep chasing an issue I cant physically resolve myself. We had an engineer out today to move out connection point and he's raised it too and should be completed in 24 hours. If its not complete in 24 hours I will close all our accounts.
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Coombes
(@StaceyCoombes) reported
And I am still waiting on that call @virginmedia 😡 can safely say we will never use their services again as they clearly don’t care about their customers…