Virgin Media Outage Report in Willesden, Greater London, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Poplar, London, City of London, Hackney, Hammersmith, Southwark, Wembley, Camden Town, Croydon, City of Westminster, Newham, Enfield Town, Kingston upon Thames, Westminster Abbey, and Brent.

City	Problem Type	Report Time
Poplar	Internet	12 minutes ago
London	Internet	40 minutes ago
London	E-mail	1 hour ago
City of London	Internet	1 hour ago
London	Internet	2 hours ago
Hackney	Internet	3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported 5 seconds ago from Camberwell, England

  So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.

• 
  Vinod Mahtani (@1stcallosteos) reported 1 minute ago from Enfield Lock, England

  @virginmedia Thank you. I didn’t know this service even existed. I will try them now.

• 
  Faux pas queen (@bookless) reported 3 minutes ago from Enfield Lock, England

  @virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please

• 
  Krish K Bikini (@krishkataria) reported 4 minutes ago from Wandsworth, England

  @virginmedia I have called, used the text messaage service, tried your forum and tried sending you messages here but NO RESPONSE. You have disconnected my internet for NO REASON! Please advise!!!

• 
  Kamal (@kamal4268) reported 7 minutes ago from Poplar, England

  @virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.

• 
  Albert (@Albereit) reported 9 minutes ago from Walthamstow, England

  So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.

• 
  STEPHEN BARRY - Magician (@Stephen_Barry) reported 9 minutes ago from Borehamwood, England

  @virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails

• 
  Anne (@ange1pie) reported 11 minutes ago from Camden Town, England

  So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬

• 
  lee townsend (@allcarpentry4u) reported 13 minutes ago from Potters Bar, England

  Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving

• 
  Faux pas queen (@bookless) reported 18 minutes ago from Enfield Lock, England

  @riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.

• 
  FeliceDk (@FeliceDArco) reported 19 minutes ago from Islington, England

  @virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP

• 
  Shorty (@J44NXU) reported 27 minutes ago from Bromley, England

  @virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

• 
  Nicola Byles (@BylesNicola) reported 31 minutes ago from Rickmansworth, England

  @virginmedia our broadband hasn’t been working for two days, says no service issues in the area, we can’t call & I need to work from home tomorrow. Please help

• 
  Shorty (@J44NXU) reported 31 minutes ago from Bromley, England

  @virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

• 
  Anne (@ange1pie) reported 37 minutes ago from Camden Town, England

  @virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy

• 
  Giuseppe Sollazzo (@puntofisso) reported 45 minutes ago from Tottenham, England

  Just if you needed one more reason for never again to buy from @virginmedia

• 
  Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported 48 minutes ago from Islington, England

  So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.

• 
  Elizabeth Wakeling (@lizwakeling1) reported 49 minutes ago from Croydon, England

  @virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.

• 
  ɴᴀɴᴄʏ🇦🇫☬ (@NancyLangani) reported 54 minutes ago from Hounslow, England

  Feel sorry for those with virgin media. They’re ripping u off with shitty signal

• 
  Krish K Bikini (@krishkataria) reported 58 minutes ago from Wandsworth, England

  @virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hannah (@Hannahnicole313) reported 4 minutes ago

  @virginmedia trying to cancel contract for 30 days notice but the website has crashed what will happen if it goes over 30 days?

• 
  Andrew Dallin🇺🇦 (@adallin) reported 5 minutes ago

  @virginmedia Need to send kit back, your list is incorrect it has 1 extra power line I've never had. I also need to know when you're even sending the box to send stuff back

• 
  Ryan glover (@Ak_Craze1) reported 5 minutes ago

  @O2 @virginmedia I need help with accessing my account, I can’t find anything to help me and I can’t contact you, I need to reset my password but the like says to contact customer service

• 
  Nathan Allison (@nallywag) reported 8 minutes ago

  still waiting after 5 hours online for @virginmedia Customer Relations to contact me back - not very impressed

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿daidzy Connolly ™️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@daidzy) reported 9 minutes ago

  @virginmedia Hi how do i go about downgrading my Internet package..the bots no help to my questions

• 
  Steve Dey (@Stevedey) reported 12 minutes ago from Newburn, England

  @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

• 
  David Dawson (@DavidDa32825997) reported 16 minutes ago

  @SprottSharon @virginmedia @O2 My virgin media email down again, my Netflix has just crashed on virgin tv. Gutted, this is getting worse.

• 
  griptapebeercan (@griptapebeercan) reported 18 minutes ago

  @virginmedia Yes, I was on hold. No problem, I will try again tomorrow, hopefully things will be working again by then. Thanks for getting back to me.

• 
  MA (@MossAbhram) reported 20 minutes ago

  @virginmedia I am paying over 50 pounds a month on a basic package and I am not even getting connection around my whole house. Virgin is only known for its name and not the service. Terrible service

• 
  Essential Worker Spice (@bee_laurens) reported 21 minutes ago

  @virginmedia how are you gonna delay my instillation when I’m a student, offer to reimburse me for one of your dongles and then have none in stock?! I’ve been a loyal customer for almost two years. This is appalling.