Virgin Media Outage Report in Willesden, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hackney, London, City of Westminster, Paddington, Southwark, Croydon, City of London, Barnet, Islington, Newham, Camden Town, Staines, Waltham Forest and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
TV | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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DJ
(@davidjoneshome) reported
from
Kingston upon Thames, England
@virginmedia Oh yes, full outage since around 10:00am. All services. Registered the fault, with the resolution estimate just back from 13:35 to 00:00 tomorrow.
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@jonslinn @virginmedia TW11. Nothing . All down
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@Boncaii_ @virginmedia My Internet is working but my tv service is down and has been since this morning. I've been told it should be back by midnight...pathetic So I got to sit in pure silence tonight whilst this is fixed! Merry f**king Christmas
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Denise Tomlinson
(@DustySubstances) reported
from
Richmond, England
I do know people have worse problems but not having internet, mobile phone signal or home phone working is proving a nightmare. #virginmedia and explaining to a 2 yr old why he can’t watch Andy’s Prehistoric Adventures and Hey Duggee isn’t much fun either @CBeebiesHQ
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Hardik Shah
(@HardikVishna) reported
from
Richmond, England
@virginmedia phone line still not working, no response to my complaint to the ceo & customer service couldn’t book a technician, system issues. Will be leaving you.
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Denise Tomlinson
(@DustySubstances) reported
from
Richmond, England
@virginmedia It says hopes to be fixed by 4pm which I assume means 4pm tomorrow (confirms outage for tv, broadband and phone)
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia my Internet is working but my tv service is down and has been since this morning. I've been told it should be back by midnight...pathetic So I got to sit in pure silence tonight whilst this is fixed! Merry f**king Christmas
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Charlotte Tansey
(@CharlotteMossUK) reported
from
Camden Town, England
@virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.
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Michael Patricios
(@mpatric) reported
from
Merton, England
@virginmedia no internet or TV since 9:30am, try phoning 150 get “sorry all lines are busy, please phone later”. Shocking customer service
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia My broadband is working it's the TV service that is not working and apparently wont be till midnight! I got an evening of silence ahead of me
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@JohnGaylor @virginmedia You couldn't make this shit up
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Chris Scoffield
(@chrisscoff) reported
from
Merton, England
@Caryl_G2 @virginmedia Status page has the fix eta now at Midnight tonight - it was 13:55 a short time ago. Very unhappy.
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annwyllie
(@annwyllie) reported
from
Hounslow, England
@virginmedia any chance of getting any service from virgin today in the TW12 area. Still without broadband, tv and phone. Clearly I'm paying for nothing today
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Sophie Hardie 🦄👸
(@sophsophbling) reported
from
Kingston upon Thames, England
@virginmedia no service until 4pm tomorrow!!! I have two small children who are climbing the walls and it’s raining outside!!! Old fashioned board games it is #oldentimes #darkages
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Lisa Hulme
(@lisa_hulme) reported
from
Richmond, England
@virginmedia no internet since 9.30am in TW11. Your website says fix will be 4pm TOMORROW. Can’t get to work -#SWTrainstrike, can’t work from home.
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Mark
(@markwarne) reported
from
Kingston upon Thames, England
Probably finding it funnier than I should, but our @virginmedia is down until at least 16:00 tomorrow. My teens seem to have no idea what to do without WiFi. 🤣🤣
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ian donald
(@iandonald71) reported
from
Richmond, England
@virginmedia yet again the service in the Tw12 postcode area has completely failed phone broadband and Tv. Would be nice to have just 1 month of trouble free service
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HMS Beagle
(@HMSbeagle1820) reported
from
Islington, England
@virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months
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matt coyde
(@CoydeMatt) reported
from
Kingston upon Thames, England
@virginmedia Would love to but it’s a bit difficult when none of your Virgin Media Services work....again......3rd or 4th outage this month!!!
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Syed Ali Naqi
(@alinaqi80) reported
from
Paddington, England
@DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Page
(@tompagenet) reported
@virginmedia How would downdetector do this? Surely you know whether there are problems better than a third party site? Downdetector gives me no info on the specifics of which problems are happening. Also, my question is how do I fix it.
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Imran Tajuddin
(@TajuddinImran) reported
@virginmedia your customer service option just keep looping me to a thank you for calling. I would like to speak to somebody
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ThatGuyRich
(@ThatGuyRichAFC) reported
Just had a text from @virginmedia to say they're doing works in my area AGAIN on Monday next week. That's 3 times in the last 5 weeks... as someone who works from home, this is beginning to become a bit of a problem. Might have to consider another provider at this rate.
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John Montgomery
(@spacedpenguin) reported
@virginmedia broadband down in UB9 for me and my neighbours. You're not meant to be doing critical work here until tomorrow. What's the issue?
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The Facelift Diet®
(@TheFaceliftDiet) reported
@virginmedia account still not activated, hung up on TWICE today. Account was supposed to be activated YESTERDAY. Can someone please actually help before I move to @skytv
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Tom Page
(@tompagenet) reported
@virginmedia Cheers, but seems really weird that you don't even have access to know what issues are happening with Virgin's network - you are the Virgin media account.
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John Quinton-Barber
(@johnqbarber) reported
@petewrathmell @virginmedia @skytv I don’t get stressed that often. But when I do it’s usually because the wifi is down.
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Craig Bradshaw
(@MrCraigBradshaw) reported
Hi @virginmedia your service status says there is no issue, however if I attempt to logon to my mailbox from any device, or indeed the web, it fails. On your own site, it gives me an error saying it's not "currently available" - can you please let me (us) know what you're doing?
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Creepegy
(@Miss_Peg) reported
@virginmedia I was, after saying I wanted to cancel over and over again she eventually went ahead with it. Thanks for your help
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John Montgomery
(@spacedpenguin) reported
@virginmedia Don't get a phone signal in the house. Normally.use WiFi calling. Anyway, I don't need technical assistance. I need you to fix your service.