Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, London, City of Westminster, Hammersmith, Wembley, Southwark, Camden Town, Croydon, Hackney, City of London, Barnet, Islington, Woodford Green, Newham and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Wi-fi | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Hounslow, England
@virginmedia Will it be a quick fix?
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Dukè 🇩🇪🇱🇰
(@itsstheasianone) reported
from
Harrow Weald, England
anyone else’s virgin media down?
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.
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Adam H-Matthews
(@AdamHMatthews) reported
from
Camberwell, England
@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Beth
(@bethcanadian) reported
from
Lambeth, England
@virginmedia I came home to it working so whatever you did to fix it, thank you!
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Andrew Wood
(@andrewlwood) reported
from
Hounslow, England
@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
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SA Punk
(@michaelsamuels4) reported
from
Hackney, England
@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Cate McLaurin
(@madebycatem) reported
from
Camden Town, England
Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Hounslow, England
Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.
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William
(@willbassoumba) reported
from
Camberwell, England
Virgin media is down and I actually have to talk to my family… yuck.
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Lusitano71
(@Lisboadolphin71) reported
from
Camden Town, England
@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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Bhaven Dusara
(@Fatty_Koo91) reported
from
Harrow Weald, England
How can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Muloongo Muchelemba
(@muloongo) reported
from
Kensington, England
@virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mickey
(@Mickey82115374) reported
@virginmedia Wish I’d stayed with sky to be honest. The WiFi is crap with virgin , they were going to send out a booster but then told me it will be extra on my bill each month. I ain’t paying for a booster to solve a problem to a service I’m already paying for & not getting!!
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Brian Colman
(@BrianCol2021) reported
@virginmedia Appalling customer service, I have been strung along for weeks for missed SNR’s. Yet another one missed yesterday. But of course no reduction in my bill!
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G6URM
(@G6Urm) reported
@virginmedia done all of that - now my email is "unavailable " - and i'm not wasting another hour on the phone trying to get someone with a functioning brain cell to sort this problem !! - i have sent official complaint - please sort this !! @virginmedia
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Thatch 🏴🇬🇧❤💣🐍
(@WorldThatchplay) reported
@virginmedia hi, I've been with you for broadband for 2 weeks and the connection around the house is abysmal, very disappointed and didn't have this issue with Sky. Please help....
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TS Glass
(@glasskiassoc) reported
@virginmedia Customer service has been appalling. Sales are never off the phone to you, but if a problem arises take a few days off to contact them.
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Hannah Margaret 🥰
(@HannahMcLean_x) reported
@virginmedia sat on live chat for about and hour and a half trying to get my issue sorted. Shocking service. I’m a new customer. Defo thinking of cancelling and going elsewhere.
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Anthony Johnson 🇾🇪 🇾🇪 🇾🇪
(@Ant_Johnson79) reported
@virginmedia I was gonna make the switch from sky to virgin media but before i did, I thought I would sample your customer services. Then I renewed with sky. Once that improves then maybe
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DM
(@mittonn) reported
@virginmedia hi I need an engineer to contact me please. I'm a Gig1 customer. I've tried phoning your helpline but can't get through. My 3.1 downstream channel should be QAM4096 but it is currently QAM1024 & it is affecting my download speeds.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3
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Rob Valt
(@trebortlav) reported
@virginmedia Really? I had 4Mbps download speed most of this week. The Virgin automated system could@detect no issue, and impossible to get to talk to anyone. Yes I did reboot the hub, several times. I find Virgin Media adverts annoying as rarely deliver on the promise