Virgin Media Outage Report in Willesden, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Virgin Media
Virgin Media is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Croydon, Newham, Hammersmith, Wembley, Waltham Forest, Ealing, Southall, Watford, Richmond, City of London, Paddington and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| London |
||
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
@virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia my broadband has just gone down. Makes working from home impossible.
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vShowcards.com
(@vshowcards) reported
from
Camberwell, England
@MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞
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Sofia
(@sofiaalice95) reported
from
Poplar, England
@virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia Internet down again. What are you doing?
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Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
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Ann Cooper
(@Ann_MadDogLady) reported
from
Bromley, England
@virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown
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ToughRecoil
(@ToughRecoil) reported
from
Poplar, England
@chriscb @virginmedia R u from E2? Because mines down too
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area
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ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
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Helen Connor
(@Hw1Helen) reported
from
Camden Town, England
@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Brodband at E15 2BT is still down. 3rd day now.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luce Grover
(@grover_luce) reported
@virginmedia I’ve had no reply… I’m being completely ignored. This is the issue. Appalling that I am having to resort to Twitter… #virginmedia @virginmedia
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Duane
(@Duane01925469) reported
@virginmedia No this is what I’m asking. Had two people out Thursday who said the cab has no signal going to it, then heard nothing, I want to know when it’s getting fixed.
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Eimear F
(@eims22) reported
@virginmedia Has this worked for customers recently? As it’s an issue with the carrier and not Apple how does a factory reset on the phone fix the issue? It’s a brand new phone straight out of the box. My partner is with virgin and didn’t have this issue changing his phone.
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DERVi$E
(@DedosDrvs) reported
@virginmedia what's happening with your service at EN1 postcode area. Still no TV no broadband second time in a week now and it's taking ages to get fixed
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GanjaBacha
(@GanjaBacha) reported
@virginmedia fiest day of xmas hols for. Kids and broadband down. Got a message saying it was fixed but when checked still down called and was told that was for another issue 🤔 #Useless
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Duane
(@Duane01925469) reported
@virginmedia No no no, do not tell me there’s no known issue when someone was supposed to fix it. I’ve literally stood there and seen the cabs down. I’m sick of ringing to get the wrong people to come back and nothing be done, you find out what’s going on and tell me
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Don’t vote Conservative or buy the S*n - GE now
(@scott_mac_rae) reported
@virginmedia Yes, it’s the fact the technician promised us his manager would call us to sort it out for next week and this didn’t happen. Not even a customer yet and the lack of candour started already ?
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Duane
(@Duane01925469) reported
@virginmedia Installation? What are you talking about? I had it installed ages ago it just stopped working, it’s been going on 4 weeks that it’s been down actually read the first message
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anthony
(@anthony69620634) reported
@virginmedia I never get answer! Every single day I have spoken with an advisor I get told, ‘the fault says it will be fixed by this date, on that time!’ No advisor can book a technician to visit my property, no advisor is telling me anything other then that.
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Duane
(@Duane01925469) reported
@virginmedia No….. it says just internet, I think it’s a seperate issue to the one listed. The WHOLE CAB has nothing going to it, it needs redoing from where it’s linked from.