Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 02/17/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, Southall, Hounslow, Hackney, Paddington, Poplar, Barnet, City of Westminster, Newham, Harringay, Hayes, Enfield Town and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomSouthwark Wi-fi
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • abeautyclinic Revolution & Impression Beauty Clinic (@abeautyclinic) reported from Barnet, England

    @virginmedia still with out broadband from Saturday 26/10/19... I really don’t understood what’s happen. Is not possible call and fix problem. I highly don’t recommend your company!!!!

  • NeilRAndrews EU (@NeilRAndrews) reported from Islington, England

    @virginmedia no telephone service here, please advise. Central London

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from Kingston upon Thames, England

    @virginmedia No, the customer service team did not give me one. The complaint is on the system though and was confirmed today before the phone was put down on my face. The speed test was conducted with one device only.

  • ssb316 Ssb316 (@ssb316) reported from London, England

    What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia Nope but your call centre and engineers told me that a ‘laser part’ needs replacing in Earl’s Court square sw5. They also said 500 homes are affected. Can’t tell me when it will be fixed. Problem ongoing for 3 weeks @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @drewthescrew @richardbranson @virginmedia @Ofcom Agree. To be honest the even bigger issue is the literally thousands of people comparing about #virginmedia every hour on here to no avail.. They don’t care about customers ! @virginmedia

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Amerah_Ahmed @virginmedia @richardbranson Absolutely it’s just extraordinary . I pay them 70 quid a month to be Spoken to like dirt by someone who has no knowledge of all the problems and can’t construct a sentence . The most appalling service I have ever experienced . The problems in sw5 have gone on for weeks @ofcom

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    @jackthorne @genevievebarr @BBCScotland Hello @virginmedia NOW your service is bad and your programme guide is totally wrong. Good job I knew #TheAccident was really what was on at 9pm.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @AnotherRunHQ @virginmedia Same in London sw5. They won’t even acknowledge the issue

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Amberjohill @virginmedia Same problem in sw5 . Good luck asking them for help ! They don’t care !

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia This call was in response to a well documented complaint that has been going on for months and someone calls who we are unable to communicate with and yet I believe you are a communications company. The last engineer did sort some of the issues but he left full of promises..

  • NeseCeren Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia Thank u 4 quick response. customer services are aware of the issues. Today I called again for compensation, as I’m spending so much money daily to use mobile & other data. I’ve been forwarded a link to register fault (that is known in postcode area) yet web says no known issues.

  • JannetteMunroM ✨ jannette (@JannetteMunroM) reported from Islington, England

    @JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Lashtbytashanna @virginmedia Agree . Same happened to me . A disgrace . Never experience such bad rude customer service in my life

  • abeautyclinic Revolution & Impression Beauty Clinic (@abeautyclinic) reported from Barnet, England

    @vmbusinesshelp @virginmedia Engineer spend yesterday 2 h and today 4 h still not working. I trying call so many times. No one pic up phone.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @orientalsue @virginmedia This is a scam . Scammers and fraudsters are targeting (by dm) the literally tens of thousands of people who complain re #virginmedia’s appalling service and unreliable broadband / tv on here each hour @virginmedia @ofcom

  • NeseCeren Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia And I love (!) how you still say “if” I qualify for compensation... we have no internet since tuesday.. The issue is known. Your colleague mentioned “an intermittent loss” and suggested I should reboot every 2 hours and hope that I’m connected for minutes in btw.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia @SirJayKing I’ve had no tv or broadband for days in sw5 London . Dire customer service . You might as well talk to the wall

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @reeshashasha @virginmedia My internet and tv is off more than it’s on ...as for their customer services you might as well talk to yourself

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EliteGamingNerd Jonathan 💜 (@EliteGamingNerd) reported

    @virginmedia for being called ‘virgin’ media you sure go down a lot, absolute scam of an internet provider!

  • ShaistaKauser7 FullTimeMummy (@ShaistaKauser7) reported

    @virginmedia my internet has been down for weeks every evening. This past week it has been down every night - my burglar alarm goes off at 3am every night because of your sh** broadband. Your so called customer service is NON EXISTENT

  • michelle_daly02 Michelle Daly (@michelle_daly02) reported

    @virginmedia I have ...it took be back to start over several times ....please listen to what I’m telling you. Step away from the script and deal with a customer complaint!

  • leeman_romo Lee Tolley (@leeman_romo) reported

    @virginmedia There wasn't one given by your phone bot! As per the norm with Virgin now I can never speak to an actual person. Twitter seems to be my only way of communication with your firm!

  • Damreyuk73 Damian (@Damreyuk73) reported

    @virginmedia I never mentioned my phone service. I said broadband. I checked and there was an outage in the area. I received an update that it is now resolved. But the outage occurred in the middle of an important virtual meeting. I just think expensive @virginmedia should be more reliable.

  • michelle_daly02 Michelle Daly (@michelle_daly02) reported

    @virginmedia ....is there an outage ? Green lights flashing. TV not loading up. 🙁

  • FWilliams97 Fiona Williams (@FWilliams97) reported

    @virginmedia Help! Have been in the queue by text since Sunday at 11:57am...

  • michelle_daly02 Michelle Daly (@michelle_daly02) reported

    @virginmedia Everything not working ...it’s your network

  • Steve1973x Steve 🇬🇧🇮🇱🇺🇸🇮🇳🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Steve1973x) reported

    @virginmedia no thanks to expensive and poor service - wifi is only half the power, I did contact you a month ago and a rep said to download an app. Just not good enough - I will be moving to another provider after the xmas break

  • Caesar_Flunk 🄲🄰🄴🅂🄰🅁 🄵🄻🅄🄽🄺 (@Caesar_Flunk) reported

    @virginmedia The issue was more about the engineer blocking access to my driveway last night while visiting my neighbour.