Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, London, City of London, Hammersmith, Wembley, Camden Town, Croydon, City of Westminster, Newham, Enfield Town, Kingston upon Thames, Westminster Abbey, Brent, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 4 hours ago |
|
Poplar
|
Internet | 5 hours ago |
|
London
|
Wi-fi | 7 hours ago |
|
City of London
|
Total Blackout | 8 hours ago |
|
Hammersmith
|
Internet | 9 hours ago |
|
London
|
Wi-fi | 10 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Roopa Gulati (@roopagulati) reported from Harrow Weald, England@LeighRussell @virginmedia @PinnerLocal We have no WiFi - day 9 of a total VM blackout. Engineer supposed to arrive tomorrow. Dreadful customer service @virginmedia.
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Adam Moore (@hhukradio) reported from Walthamstow, England@virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom
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baffled bint .. (@Marshall5Sharon) reported from Kensington, EnglandOh great... virgin media is down... again
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Davey L (@daveybuoy) reported from Hackney, England@virginmedia your customer service team ARE dreadful 😡🤯
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James D. Enfield (@iamjdenfield) reported from Ealing, England@virginmedia are the worst company I've ever had the misfortune of dealing with, spent 2 weeks waiting for a reply they told me would take 2 days, rude customer service just cut you off, avoid at all costs
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Graham Leggett (@minfrin) reported from Poplar, England@ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.
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Gail Yeats (@gizmopusskin) reported from Hillingdon, England@SagaUK you obviously don’t care about my holiday and assume that anyone who goes with saga will put up with appalling service as wont be young enough or tech savvy enough to use social media. So far, worst holiday of my life - no problems with Virgin or Wendy Wu. Just with Saga
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Roopa Gulati (@roopagulati) reported from Harrow Weald, EnglandThanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service
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H-Town (@letsbhavinu) reported from Camden Town, England@virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer
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James Meredith (@Jamesmeredith) reported from Camberwell, England@virginmedia USELESS tech support!!! Avoid Virgin Media at all cost. Service drops off and disconnects. Automated test from Virgin day something wrong, call Indian and they say no nothing wrong we have no idea what we do
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Conor Reid ⚒️ (@CnR452) reported from Brentford, England@virginmedia Yes even with a wired connection anyone with Virgin in my area has been having this problem around 9.30pm your WiFi dies and doesn't start working again till about half 1/2 in the morning which isn't acceptable.
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Roopa Gulati (@roopagulati) reported from Harrow Weald, England@virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM
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Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, EnglandThe guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!
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Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England@virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡
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David Wright (@davidoff1706) reported from Hillingdon, England@virginmedia totally appalled by the waiting and the way I’m being treated only want to give my 30 day notice and cancel but no such luck feel stuck with this contract. Customer service is pushy and not bothered if you want to cancel.
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Paulo (@PauloDisco) reported from Stratford, England@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌
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Roopa Gulati (@roopagulati) reported from Harrow Weald, England@virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been
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H-Town (@letsbhavinu) reported from Hackney, England@virginmedia customer relations are TERRIBLE I mean what are you teaching these people. Leaving their service rite now
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H-Town (@letsbhavinu) reported from Hackney, England@virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it
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Reggie The Dachshund (@K9Reggie) reported from Waltham Abbey, EnglandThe Master has been trying to get @virginmedia since February, but @virginmedia can’t get there act together, never mind all that super bolt stuff. Guess we’ll have to crawl back to @bt_uk
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew S (@impervius) reported@virginmedia outage in SW9, your web portal won't let me report it
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Simon (@simon_sowen) reported@virginmedia please can you tell me how we can actually talk to someone. Totally fed up with this service. Want to leave.
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Jay (@skip_0889) reported@virginmedia There’s a phone mast down in the area which other service providers seem to be all over, but no word from Virgin
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Ted 💙 (@Tedheathen1875) reported@virginmedia I've called Your call handler thanked me, but said as a call handler, he didn't need to know. So another wasted call.. thanks. Guess you support The Villa!
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Marty H. | Film Editor London (@IPASocialist) reported@virginmedia MartyCH85 - and I would *still* like to be connected with your cancellation team please. It's been over a week since I flagged this issue and all I've received from you is marketing nonsense.
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cheryl pearce (@CherylPearcePR) reported@virginmedia I’ve raised a complaint with virgin media over a week ago and haven’t heard back. How do I speak to the complaints team. Customer care say they can’t see details
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peepo (@longmolloy) reported@virginmedia No time given but I chose the option to receive text updates... never had this long an outage before
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Skip Survey (@JonMarkDeane) reported@impervius @virginmedia Seems to be affecting SW4 as well, but service status says its fine. This is a problem when WFH.
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Tim Chantry (@TimChantry) reported@virginmedia you have been overcharging me for 6 months. Your complaint handlers cannot string a sentence together. What address for VM do I use for a Court Claim. Thanks
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Felicity Lorraine (@aus_flick) reported@virginmedia There are no network outages and once again it has gone again!!!!!