Virgin Media Outage Report in Willesden, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Greater London, London, Poplar, Camden Town, City of Westminster, Croydon, Southall, Hampstead, Paddington, Carshalton, Southwark, Mitcham, Newham and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Greater London |
Internet | |
| London |
Internet | |
| Poplar |
Internet | |
| Camden Town |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
-
DAVID WOODHOUSE
(@STRAYPHOTON) reported
from
Richmond, England
@tonydixon59 @virginmedia Same here, also in TW2. Was bad last night, seemed better during the day but now poor again, picture breaking up and sound drops out momentarily.
-
Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia There's always engineering work. It resolves a drop in the bucket when there are reported outages every. Single. Day. Not being hyperbolic. We were told we need to call and document every issue. So we do. Every day the automated message says engineers are coming. It's a joke.
-
Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
-
Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@MartynJohnPR @virginmedia I’m half way through an 18month contract - so it would be slightly more to let in run out. So frustrating as they’re saying it’s a disconnection fee but are the ones forcing me into it as they don’t offer the service
-
Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@virginmedia just to let you know that tomorrow we will be having a conversation and divorce is on the cards .. been a customer for almost 18yrs only for me to find out your new #sidechicks are getting cheaper and faster broadband
-
Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia I am not disputing the validity. I am stating that this is dreadful customer service. You cannot offer a connection and therefore I have no alternative. This is reflective of your lack of coverage. The poor customer service certainly means I’ll never be back. A very bitter taste
-
Edward Norman
(@Chevrongreens73) reported
from
Brentford, England
@virginmedia down in Willesden?
-
Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.
-
Simon Bye 🎪🔶
(@UB5simon) reported
from
Ealing, England
@Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.
-
Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...
-
Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@thealisonedgar I would understand if they offered a service and I was choosing not to take it. They can’t offer a connection in London - it’s not the outer Hebrides. Leaves a bitter taste. Will never go back to @virginmedia
-
Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@LDesesperes @virginmedia Customer service is terrible, no point in making a complaint as they say they'll contact you to discuss but never bother. As soon as an alternative option comes to our address we are leaving
-
Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia As I said, I am aware of the contract - however it reflects very poorly from a customer service perspective. You can’t offer a service to the capital city and want to charge me for your lack of coverage. Shocking business practise. #avoid #ripoffbritain @bbcone
-
Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia You’d think their customer services were good according to their lovely adverts. Automation is only so good when it keeps you in a useless loop going nowhere.
-
Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
-
Anand Baria
(@anands_) reported
from
Brentford, England
@virginmedia The service resumed after about and hour. Thanks
-
Martin
(@dickerboy) reported
from
Merton, England
My @virginmedia service is completely down again. Shambolic.
-
DAVID WOODHOUSE
(@STRAYPHOTON) reported
from
Richmond, England
@tonydixon59 @virginmedia Thanks for your reply. No improvement - I have rebooted the box and checked all connections. Seems to have coincided with the recent wet weather, and could the fact that another customer in TW2 is having similar issues suggest water in the works?
-
Simon Crowther
(@SCcrowther) reported
from
Hackney, England
Terrible customer service from @virginmedia . Don’t offer coverage at my new house and want £250 to cancel my existing connection. Would be happy to take it with me but they can’t offer a service (that should be their issue not mine). #dreadful #avoid
-
Edward Norman
(@Chevrongreens73) reported
from
Brentford, England
@virginmedia Down again. Is it Nw10 area or me?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nicki
(@nicfrati) reported
@virginmedia Still no updates ur service checker is still saying no issues in my area despite the fact that I’m still WITHOUT any service 🙄 and yet i still have not been given any explanation other then it’s a “complex issue” this is just not good enough
-
Lou
(@loutop72) reported
@virginmedia Is there a known issue with emails? I can send but not receive
-
Steve
(@Fireyginge) reported
@virginmedia Seriously I’m getting really annnoyes with this. I am going to cancel my subscription you ducking absolute bell ends
-
RobbyOneKenobi
(@RobbyBeatboxer) reported
@virginmedia Randomly through the day, If you look at the down detector page for virgin media you can see other people reporting this too, this happens on the national scale, not just me
-
Nicola Masling
(@mas2theling) reported
@virginmedia any chance i can get the service i pay for!! Customer service is shocking. Not interested at all!
-
Andy Pryce
(@APryceUK) reported
@StuartW68981754 @virginmedia Mate they are awful. Now lodging a claim with the small claims court. Shocking service levels.
-
Chappie Intertech
(@Dem0cracyWins) reported
@virginmedia I don't have time to sit here chatting on forums for hours on end. I've spent the best part of the day calling and I'm chatting to your online support to no avail. I have been waiting since 12:30pm for an engineer to phone me and still nobody has called. First I was told they
-
Iggy
(@iggywig) reported
@graemefowler @virginmedia Virgin were a nightmare when I was out of contract. They wanted to charge me loads, I ended up going FTTP. Three calls to cancel and on the last call they offered me a really good deal that I’d have probably stayed for if they’d offered that first.. Moronic.
-
Jade
(@JadelynS) reported
Thanks to the internet being out since 00:30 again, I missed the Women's SP at the US Figure Skating Champs. Hopefully it'll be back in time for the Diriyah EPrix and Daytona24. I need my sport fix @virginmedia!
-
Chappie Intertech
(@Dem0cracyWins) reported
@virginmedia I don't have time to sit here chatting on forums for hours on end. I've spent the best part of the day calling and I'm chatting to your online support to no avail. I have been waiting since 12:30pm for an engineer to phone me and still nobody has called. First I was told they