Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Kensington, Greater London, Camden Town, Brent, Brent, Paddington, Hampstead, and Ealing.

City	Problem Type	Report Time
Hammersmith	Internet	13 hours ago
Hammersmith	TV	13 hours ago
Wembley	Internet	17 hours ago
Hammersmith	Internet	21 hours ago
Hammersmith	Total Blackout	2 days ago
Kensington	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Gabor (@GaborPfalzer) reported 2 seconds ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

• 
  Hasnat Ahmed (@hasnat2002) reported 3 minutes ago from Ealing, England

  @virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 11 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Emma Churcher-Holt (@emmalouchu) reported 11 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

• 
  Foodwise Woman (@FoodwiseWomen) reported 11 minutes ago from Kensington, England

  I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

• 
  Nick ****** (@nickhooker) reported 12 minutes ago from Kensington, England

  @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

• 
  Bruno Belcastro (@argen) reported 18 minutes ago from Camden Town, England

  @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 32 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  Konstantinos Veves (@k_veves) reported 33 minutes ago from Ealing, England

  @LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia

• 
  Alessandro Ferrara (@iamAleFerrara) reported 34 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  lucy francis (@lucyfrancis_tri) reported 36 minutes ago from Camden Town, England

  @virginmedia I will again but i get the recorded message. Thank you for trying to help.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 39 minutes ago from Ealing, England

  @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

• 
  Simon Crowther (@SCcrowther) reported 41 minutes ago from Camden Town, England

  @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

• 
  Alessandro Ferrara (@iamAleFerrara) reported 41 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Hasnat Ahmed (@hasnat2002) reported 48 minutes ago from Ealing, England

  @virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.

• 
  Joseph Machta⭐⭐ (@pepemac27) reported 50 minutes ago from Kensington, England

  @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 50 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  shoegal (@Marshall5Sharon) reported 52 minutes ago from Kensington, England

  No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬

• 
  The Actionable Futurist® Andrew Grill (@AndrewGrill) reported 55 minutes ago from Kensington, England

  @virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically

• 
  Shahin Ali (@ShahinA82783043) reported 57 minutes ago from Camden Town, England

  @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  twocakesdakes (@2cakesdakes) reported 1 minute ago

  @virginmedia absolutely **** company. Don't look after their loyal customers. Trying to cancel phone line and going to charge extra for smaller package. Just **** off

• 
  Ian Scott (@IanScott_01) reported 2 minutes ago

  @virginmedia I have emailed the ResolutionsTeam this morning regarding an ongoing issue. Does this email get monitored and can I expect a call back from them?

• 
  TommyH (@TW19_2_3) reported 2 minutes ago

  @virginmedia total shite, no broadband, failure after failure. Bullshit service

• 
  Sue Rouse💙 🇺🇦 (@rouse_sue) reported 2 minutes ago

  @virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.

• 
  Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reported 8 minutes ago

  @MaxiedotVox @virginmedia Same here! Terrible Wifi, can hardly get any work done. I liked Virgin for its speed but now the services terrible. In New Malden (Greater London).

• 
  بابلو (@Unkown_Villainn) reported 8 minutes ago

  @Jxs_b Worst one is virgin media, feels like no human is working for them

• 
  Ian Scott (@IanScott_01) reported 10 minutes ago

  @virginmedia Well after speaking to someone from customer resolutions this morning, I left my details and heard nothing back! I've been trying to sort this out for weeks now and my contract is about to expire!

• 
  VirginmediaCSUK (@VirginmediaCSUK) reported 13 minutes ago

  @virginmedia @chuckmiddleton Have you tried learning to lip read until we are able to sort the audio issues?

• 
  ben (@bfoel89) reported 14 minutes ago

  @virginmedia is stream services down again ?

• 
  Ben C (@BenChubb4) reported 17 minutes ago

  Hey @virginmedia still 2hrs and 20 mins remaining to call me like you said you would to update/fix the fact that I’ve had no email access on any device for 11 days. Only 2 days over your last SLA. P.s. Thanks m not available to speak to Saturday, Sunday Monday