Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Fulham, London, Paddington, Hounslow, Barnet, Hackney, Southwark, Harringay, City of London, Hampstead, Greater London, City of Westminster, Poplar and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| Fulham |
TV | |
| London |
Wi-fi | |
| Paddington |
Internet | |
| London |
||
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
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Simpsdj 😷
(@Simpsdj) reported
from
Walthamstow, England
@yourolly @virginmedia You can cease paying as if you don’t have service they’re in breach of contract.
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Mike Grimmel
(@mikegrimmel) reported
from
Hillingdon, England
@virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out
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Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia is a complete joke. Can’t get even get in the cue to wait for 2 hours on the phone. Online on the website customer service ask function you ask the question and it’s 2 1/2 hours for them to start answering! What can I do to get away from these people?
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
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Karen Sarah Myring
(@KarenMyring) reported
from
Croydon, England
@virginmedia I sent a complaint by email 17th December but not had a reply this exceeds the 28 days on your complaints policy can you help
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,
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Phil
(@Phil_precious1) reported
from
Camberwell, England
It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia
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Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
And @virginmedia is down again in N19.
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
In the four minutes it takes to join an actual queue for customer support, Virgin Media tell me I should use their website to get help *five times*. I can’t do that if my internet isn’t ******* working, can I?
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Simon Young
(@YoungSimon43) reported
from
Walthamstow, England
@virginmedia this is torture. Second day trying to get through to someone about landline fault. Hold music is excruciatingly annoying.... 25 mins so far today, no answer. Yesterday I could only handle 35 mins. I don’t want to listen daily to this awful music loop with no results
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karen butcher
(@karenlilylion) reported
from
Camden Town, England
@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
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Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia having real problems with internet dropping out this weekend - how can I get it checked ASAP please? Working from home....! Thank you.
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Theo M-T🏎🏁✝️
(@BowenKnight_24) reported
from
Spelthorne District, England
**** Virgin Media and their bullshit WiFi man😒
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Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
@virginmedia Yes please. I'd like to begin a new help desk ticket for our TiVo box. We have reset it numerous times, used a new hdmi cable sent by your colleague and had a signal sent from automated phone line. This needs escalating please.
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Chris Myers
(@CMyersPhysio) reported
from
Kingston upon Thames, England
@virginmedia waiting for over an hour on two occasions - absolutely useless - I wish I had never started using them
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neal L
(@NealL10) reported
@virginmedia So basically your ignoring the facts as always and treating your customers like crap. It's okay the local community who have virgin all know about this so don't be surprised if you lose customers from the area👍🏽
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Nathan Collins
(@rustynlc) reported
@virginmedia currently been in hold for 28 minutes, all I want to do is cancel a new contract which hasn’t even started yet!
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Robert Marks
(@R_Marks91) reported
Been on hold with @virginmedia support for three hours, having been handed from one department to another. Any takers for five hours or more without human contact? I'll give good odds. #IndustryLeadingCustomerSupport
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sujit korade
(@ks931) reported
@virginmedia @virginmedia it’s a nightmare to call you as it takes ages to connect. You just don’t care about customer service after someone has taken up your services. WHAT A SHAME !!
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Kevin Cargill
(@KevinHCargill) reported
@virginmedia When is the intermittent signal fault in Kirkcaldy going to be fixed? That’s a whole morning I’ve had to use Three 4g.
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Emma Foster
(@EmmaEmser) reported
@virginmedia There are no issues in my area it’s been resolved - it must be the router
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Man on the Spot
(@scottyb1875) reported
@virginmedia It didn't customer of 25 years lost. Why do I need an 02 sim to receive the benefits new customers receive?
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Poman
(@poman3000) reported
@virginmedia no internet and TV services since early Wed afternoon, been given 7 times when the service will be fixed, still not working and when I checked via the Postcode checker it states unable to check try again. I have signed up for updates but haven’t got any, G758YD area?
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Mıтcн'Hıʟʟ
(@thatmitchh) reported
Your customer services keep telling me the lines are being installed “today” it’s not good enough and I’m cancelling. Do not buy from virgin media.
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Lisa Sargent
(@Weather_SS17) reported
@virginmedia Hang on, are you saying that I have to wait till Tuesday? Am I being charged for watching a TV from a box that is known to be broken? We are both disabled and rely on the TV for our daily information.