Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 02/24/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hayes, Southwark, City of Westminster, Hammersmith, Uxbridge, Hackney, Southall, Wembley, Woodford Green, Beckenham, Enfield Town, Merton and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHayes Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • johngreenn John Green (@johngreenn) reported from Lambeth, England

    @Andrewcowderoy @virginmedia Down in #brixton too ;(

  • sumnjam Medan (@sumnjam) reported from Tottenham, England

    @virginmedia You have send me new one couple weeks ago and that one is not working

  • _adeyabdullahi Adey (@_adeyabdullahi) reported from Camden Town, England

    @virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia

  • tiggermethis David Hannam (@tiggermethis) reported from Bromley, England

    @virginmedia Magically the issue has after a few hours resolved itself....engineer stood down! 🤔

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @virginmedia @RosellaDegori Despite several attempts and restarting, service is still down in N16 impossible to contact help. When yiu run service check simply says everything is OK, well is NOT

  • willjennings80 will jennings (@willjennings80) reported from Lambeth, England

    @virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.

  • AlistairK Alistair K (@AlistairK) reported from Enfield Lock, England

    Second Saturday in a row full outage from @virginmedia. Rubbish service. It's play off semi final day. You have until 5 30 to fix!

  • omlazo OM. (@omlazo) reported from Islington, England

    @virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!

  • charlie_miller Charlie Miller (@charlie_miller) reported from Lambeth, England

    @virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.

  • Drew_Kerr Drew (@Drew_Kerr) reported from Lambeth, England

    Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.

  • vim102 Vimal Kataria (@vim102) reported from Barnet, England

    @virginmedia I got no issue it's @akash_i_kotecha you get in touch with...and fast!

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @RosellaDegori @virginmedia Is still out in N16 from 4pm yesterday. When you check status it says OK but I think they are lying. Help is possible to contact in Tuesday 08am, i am getting fed up.

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing

  • _Rafi93 Rafi (@_Rafi93) reported from Harrow Weald, England

    @virginmedia Thanks - I’ve run through it but it seems like an actual signal issue rather than a local config issue. I’ve also checked the coax cable on my end and it’s in securely (tried re-seating it as well).

  • lesauvage POUTMEDIA.Lesauvage (@lesauvage) reported from Islington, England

    @virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.

  • Drew_Kerr Drew (@Drew_Kerr) reported from Lambeth, England

    @virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.

  • fonemechanics fone mechanics (@fonemechanics) reported from City of London, England

    Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JDEandCo John (@JDEandCo) reported

    @virginmedia Sign in but no pop-up?

  • DrewWLDN Drew (@DrewWLDN) reported

    @virginmedia He said, I’ve looked at everything in your house and can see there’s no faults. Since he left, it’s got worse. I’m getting 2mb download and it cuts off every 10 minutes. I called virgin now apparently there is an issue on my postcode yet your website doesn’t state that

  • DrewWLDN Drew (@DrewWLDN) reported

    @virginmedia Im 100% cancelling. Apparently a problem with cables in my area and sis a complex issue. Embarrassing. It’s 2021 and you can’t get an internet connection up and running

  • mejulie64 Julie Bailey (@mejulie64) reported

    @virginmedia Pointless - says no issues but when you go on other sites, it states there have been lots of reports of outage!

  • adamdbonner Adam (@adamdbonner) reported

    @virginmedia @O2 Just now After the fifth call to yourselves this morning which cutoff with no call back I am giving up. Possibly the worst customer service experience ever. Rude and unhelpful staff in the main. You have caused us imense distress and inconvenience even before the data breach.

  • SweedishHeard Liam (@SweedishHeard) reported

    @virginmedia please knock ******** about and sort out this internet. Can’t be a top internet provider if you don’t provide any

  • maithenadeniau maithena deniau (@maithenadeniau) reported

    @virginmedia still down, can you please do something!! You guys are so bloody frustrating. Surely we should be allowed to cancel contract without any fees with a service like this

  • PornoGooner Patric Nolan (@PornoGooner) reported

    @virginmedia Nothing guys, not a customer anymore, I moved and your not in my area yet, any problems I did have you sorted, it just baffles me how you still use Yodel to send out equipment, they were voted one of the worse courier companies ever

  • JordieLaLa Jordan Needham (@JordieLaLa) reported

    @virginmedia the experience for a new customer getting set up is very poor! Was told the equipment would arrive yesterday…nothing. One of your agents blamed @YodelOnline and said it would be here this morning…..checked the Yodel tracker and not even received the equipment yet!

  • georgetyler1 george tyler (@georgetyler1) reported

    @virginmedia Having issues with my broadband it working or being really slow. Your complaints team called and I missed it as I was at work. You didn’t try again like you said. Received an email from them saying it’s was resolved….the problem is not resolved.