Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Hammersmith, Barnet, Mitcham, Hackney, Harringay, Southwark, Waltham Forest, City of London, Croydon, Newham, Watford, Woodford Green and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Wi-fi | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia as a key worker, delivering Teams lessons online, I would expect any broadband issues to be responded to immediately. Sadly, this has not been the case; despite repeated complaints about the broadband dropping out mid lesson, you have not resolved the issue.
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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Athletics Statto
(@athleticresults) reported
from
Enfield Lock, England
@SimpkinsIan @virginmedia Yes got the same problem no internet or very intermittant says no known fault but tech people seem to think there probably is a fault in the area but..... try disconnected a connection and phone again tomorrow if it’s no better, im working from home and can’t do my job!!
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Salih Karakis
(@SalKarakis) reported
from
Enfield Lock, England
@virginmedia can you please sort the connection problems! Why do we pay money for something that’s not working properly
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia can you sort your service out please, fourth or fifth day in a row now wifi has dropped 2/3 times a day for the whole street
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.
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Gemma Holyoak
(@gemmaleigh_h) reported
from
Camberwell, England
@virginmedia It says no known issues when it’s still not working. It did the same yesterday
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Athletics Statto
(@athleticresults) reported
from
Enfield Lock, England
@virginmedia Anyone know the world record for launching a virgin hub as it will be happening very soon!! Had a technican booked tomorrow told my fault wasnt me they cancelled tech my connection is still crap #virginmediadown and now cant get boosters working
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Mark Pickering
(@mp14mp) reported
from
Islington, England
@virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia did it the other day i don’t remember im afraid, since it’s an intermittent problem it’s hard to reboot it before it’s come back on
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Chase D'Cunha
(@chasedcunha) reported
from
Bromley, England
@virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...
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martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia No change. This has been going on for weeks and each time we call, we are fobbed off - no one seems to want to help.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help
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Kate Thornton
(@k8_thornton) reported
from
Camberwell, England
@KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!
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G O O D M U S E
(@GoodMuseApp) reported
from
Tottenham, England
Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia
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Aljaz Skorjanec
(@AljazSkorjanec) reported
from
Enfield Lock, England
@virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#
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james dunn
(@jdunnlondon) reported
from
Ealing, England
@virginmedia And it’s down again! @virginmedia this keeps happening
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ste
(@gibbsyyy86) reported
@richardbranson do you know how poor your virgin media services are? You are more than happy to take my money each month but not provide the service. Very poor way to run a business. Nobody wants to deal with a complaint and every call handler cuts you off you great service bravo
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ste
(@gibbsyyy86) reported
@virginmedia I'm paying for top end broadband but getting no quality in my house. You have sent 3 engineers and still no resolution. Every time I contact your call center I get hung up on
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Phil Spatcher
(@molealmighty) reported
@virginmedia As a communications company it should be easy to talk to someone at it never is with Virgin
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helen gilligan
(@midgespaws) reported
@virginmedia My point is I shouldn’t have had to call you at all if you didn’t drop me on 6 what’s app message conversations, I will now face a bill for £50 for those 2 calls on top of my actual bill when all along I rang to down Grade package because of current circumstances.
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ste
(@gibbsyyy86) reported
@virginmedia I've raised a complaint and nothing has been done regarding it. I've spoke to several of your call staff and I get cut off amd no one takes ownership. Its pathetic
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ste
(@gibbsyyy86) reported
@virginmedia Poor service
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Richard Bunkham
(@RichardBunkham) reported
@virginmedia Hi I’ve still not had the email with correct contract sent as committed by the agent fixing the problem can u understand why I’m so frustrated???!
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wompowillie
(@ingenuekida2) reported
@virginmedia no Internet all day in Drogheda, is there an issue?
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helen gilligan
(@midgespaws) reported
@virginmedia If someone is putting someone on hold for 40 mins (and what even takes that long) at 55p a minute they should offer to cal customer back. Then promise to reimburse cost and then go back on that - shambles and completely unfair.
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trigs_t
(@Trigs14) reported
@virginmedia Have you got a number for a UK call centre please? The number I called was to a foreign call centre she spoke very broken English and then I got cut off 😡