Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 02/17/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Paddington, Poplar, Barnet, City of Westminster, Newham, Southall, Harringay, Hayes, Enfield Town, Hampstead, Croydon, City of London and Southwark.

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City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomPaddington Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • Lloydyboy1 Lloyd williams (@Lloydyboy1) reported from Barnet, England

    Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia my landline is not working. You do not reply on the message contact service (blaming Covid of course, not entirely credible when other businesses cope ok now) & I cannot phone you as my Virgin line is not working & your charges from other phones are outrageous. Help!

  • BridgetGiles44 Bridget Giles (@BridgetGiles44) reported from Camden Town, England

    @virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya

  • Celticheart72 Sam Ravenwolf Berry (@Celticheart72) reported from Poplar, England

    @virginmedia I have waited two days for someone to contact me, regarding a broadband problem and all I get is a automated reply telling me someone will get back to me. Unacceptable virgin media. I am not happy.

  • toby_goodwin97 Toby-Wan Kenobi (@toby_goodwin97) reported from Kingston upon Thames, England

    @virginmedia I’ve moved house and was told my WiFi would be up and running today but it isn’t and I can’t get through to anyone to help me sort this issue, 3 of us are working from home with no internet, outrageous!!

  • JJT35 john treacy (@JJT35) reported from Wandsworth, England

    @virginmedia what time does your call centre open? Been without broadband all day through a fault now it’s showing as fixed but we are still without service. Have done all online tests. Please respond as this is unacceptable. Spending a fortune running 2 laptops from hotspots!

  • npirvine Nirv (@npirvine) reported from Kingston upon Thames, England

    @virginmedia Why do you make it so difficult to talk to someone about getting a replacement broadband/tv cable because the equipment originally sent out is broken.

  • george_hut unhappy_george (@george_hut) reported from Islington, England

    @virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!

  • OreMeta Ore Meta (@OreMeta) reported from Wandsworth, England

    @virginmedia TOTAL LIE. Spent majority of lockdown complaining about my intermittent service, dropping out during meetings etc. Eventually moved to a different provider and paid @virginmedia TWICE. Told to return equipment BEFORE a chq will be sent. No Chq received YET.

  • XAVIER2009KY XAVIER FERNANDES (@XAVIER2009KY) reported from Hounslow, England

    @virginmedia seems virgin forgot about customers. I been waiting 2 months to settle my internet service . I even paid early statement fees. Not fair to charge such fees in current pandemic times.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!

  • sinders25 Sindy Grewal (@sinders25) reported from Esher, England

    @virginmedia green screen on my tv last night saying there were issues with the DVR & 3 hours to fix. Any idea when this will be resolved? I can send postcode details by DM if you can allow access.

  • dorbershadsky Dor Bershadsky (@dorbershadsky) reported from Camden Town, England

    @virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?

  • toetwiggler Maria McCaul ❌🌷❌Labour no longer (@toetwiggler) reported from Enfield Lock, England

    @virginmedia what is happening in EN2 , WiFi down all day Friday and again today

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Hello. I keep getting interference through the TV box and also keep losing sound. The only way to fix this is to turn everything on and off again. This keeps happening. How can this be fixed?

  • Nik_Simon88 Nik Simon (@Nik_Simon88) reported from Wandsworth, England

    @virginmedia hello. My internet is down with the flashing white light on the modem. Your online guide says to wait 5mins, as it means it is rebooting, but it has not changed for 24 hours. Who do I contact please?

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @virginmedia for the last few days our internet and signal has been very poor, when I go onto the website to check the status it says it is unavailable, could you look into this please, Se207xn area

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia still having problems in sE6 london

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Foodydave David Collier (@Foodydave) reported

    @virginmedia I’ve sent e mails too . Just letting you know that the cable damage is causing the internet to drop out intermittently . My son and daughter both work from home and is interfering with their work too . Hope you can help with this . Thanks

  • Rick_Ward86 Rick Ward (@Rick_Ward86) reported

    After almost 4years of having little to no issues with @virginmedia, I find myself genuinely annoyed by 3 outages in 10 days! Really not good enough when working from home! 😡 #virginmediadown

  • The_H_Machine The H Machine (@The_H_Machine) reported

    @virginmedia you’ve cancelled my elderly mums mobile without reason and without notifying her and now refuse the reinstate the same number causing her an awful lot of hassle. You are a disgrace when that’s her lifeline. #virginmedia #virginmobile #terriblecustomerservice

  • Beccarrr Rebecca Lloyd (@Beccarrr) reported

    .@virginmedia screwed us over, charged us for a move that was mishandled and made everything 100x more stressful and then ignored multiple complaints. Their ""resolution"" FIVE MONTHS later is "apology to customer". Wow problem solved incredible service I'm thrilled 👏👏

  • flynner100 sinead flynn (@flynner100) reported

    @virginmedia That link doesn’t work. I have tried numerous times to log into my account and find the service checker recently and it’s not there. That link@u have up to check service issues doesn’t seem to work either

  • chloeclayton7 chloe clayton🦋 (@chloeclayton7) reported

    @virginmedia Yeah the estimated fix time isn’t until 6pm

  • BeardedBlue20 Bearded-Blue (@BeardedBlue20) reported

    @daniel_barnett please help! @virginmedia have been terrible! I’ve had poor service week in week out for 5 months. They say it will be fixed however it never is. I’ve submitted a complain and they say someone will respond in 48hrs, never do. They say I’m not entitled to any p/1

  • i_am_catriona 🐱 (@i_am_catriona) reported

    @virginmedia No faults are showing for my area. I tried running the test and the first 5 or so times it said the server unexpectedly dropped the connection and couldn’t load the page. Eventually it worked and said there were no network issues.

  • somnomna Ally S (@somnomna) reported

    @virginmedia Its not the sppeds that are the problem, it is the loss of internet every night! I think the technician has said he will do a full cable check and if necessary arrange for a new supply.

  • jpacMeggy John P A Carter (@jpacMeggy) reported

    Thirteen months late, virgin media gives me an hours notice via email to collect their equipment. Cancel VM now!