Virgin Media outages and service status in Willesden, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Willesden, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 15, 5:10 PM GMT+1.
- Internet (62%)
- Total Blackout (18%)
- Wi-fi (10%)
- E-mail (6%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Ealing, Camden Town, Greater London, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Total Blackout | 1 day ago |
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Hammersmith
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Internet | 1 day ago |
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Hammersmith
|
Internet | 1 day ago |
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Hammersmith
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Wi-fi | 1 day ago |
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Hammersmith
|
Internet | 2 days ago |
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Hammersmith
|
Internet | 2 days ago |
Nearby cities with recent reports
36 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Robbie_Spice (@RobbieSpice89) reported from Paddington, EnglandSo after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml
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Jen Daly (@jgraha14) reported from Ealing, England@virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?
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vince0118 (@vince01181) reported from Ealing, England@virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!
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Chris Green (@chrisgreen) reported from Hammersmith, England@virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail
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Geoff Neale (@g_neale) reported from Camden Town, England@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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Mark Ryan (@MarkGRyan) reported from Ealing, EnglandOnce again @virginmedia let us down with internet in W13 area ... not a good service at all
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Guy Leech (@guyrleech) reported from Camden Town, England@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
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VM (@BowTieMendoza) reported from Kensington, England@Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work
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Christian Radnedge (@ChristianRad) reported from Camden Town, England@virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...
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Bruno Belcastro (@argen) reported from Camden Town, EnglandVirgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?
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Alan Hodge (@hodgie_hd) reported from Kensington, England@virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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MoMo (@ImaginaryCard) reported from Hammersmith, EnglandNothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
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Neil Boote (@MisterBoote) reported from Ealing, EnglandVirgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼
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Andrew Lawden (@tobe2b) reported from Camden Town, England@virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this
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Shane (@Barmybuilder) reported from Camden Town, England@Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like
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Gabor (@GaborPfalzer) reported from Hammersmith, England@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Debra Dommen (@dommen19390) reported@imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?
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Helen Black (@helsblack) reported@virginmedia It's back on been an outage this morning
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Dr Prakash Nayak (@SRIPRAKASH76) reported@virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?
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Duke Dusk (@TheDukeDusk) reportedCan virgin media fix their **** ts is kinda ridiculous
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Steve George🏴 (@George66Steve) reported@virginmedia I've given you the incident number. What's to look into apart from your appalling service. But I've DMd you so feel free to send me more platitudinous bullshit!
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EternalJay (@TheEternalJay) reported@TomPickering @EKOcasts @Hyperoptic Virgin Media died on me less than an hour before a broadcast...twice. Forced me to move my entire setup to a different house just so I didn't flake on my commitments. Switched to a different provider immediately after the 2nd incident. Never looked back since.
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Samet (@Samet_UK) reported@AmyHeppi @virginmedia Same here. It’s been over 24 hours and my Wi-Fi is still down. I’ve called support twice—they only say there’s an area outage with no updates. The status page isn't helpful too. Really disappointed with Virgin Media. Time to look at other providers.
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Michelle Beckett (@MichelleBeckett) reported@UglyGeezer @virginmedia I’m so sorry, Lee. That’s awful. Thinking of you
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Keith A Pearson (@keithapearson) reported@virginmedia @jackmanflash Spoiler: They won't help. They never do.
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Chris Lander (@christophlander) reported@virginmedia Thanks for your faux sympathy, but its still not working. Terrible service. Is there a way to compensate for this?