Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Greater London, Ealing, and Camden Town.

City	Problem Type	Report Time
Hammersmith	Wi-fi	7 hours ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Jen Daly (@jgraha14) reported 4 minutes ago from Ealing, England

  @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

• 
  MarcHayo (@markhayo) reported 5 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  VM (@BowTieMendoza) reported 7 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Sophie GUERINET (@soguerinet) reported 10 minutes ago from Ealing, England

  @virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help

• 
  Gabor (@GaborPfalzer) reported 11 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  MoMo (@ImaginaryCard) reported 16 minutes ago from Hammersmith, England

  The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

• 
  Jeff Salmon (@JeffSalmon) reported 19 minutes ago from Camden Town, England

  @virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont

• 
  Emma Churcher-Holt (@emmalouchu) reported 20 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  Emma Churcher-Holt (@emmalouchu) reported 20 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

• 
  Hasnat Ahmed (@hasnat2002) reported 21 minutes ago from Ealing, England

  @virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.

• 
  Gabor (@GaborPfalzer) reported 24 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  Jose Carvalho (@josethepotter) reported 24 minutes ago from Hammersmith, England

  Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin

• 
  Jacob Smith (@JacobWSmith10) reported 31 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  Shane (@Barmybuilder) reported 38 minutes ago from Camden Town, England

  @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

• 
  Alessandro Ferrara (@iamAleFerrara) reported 38 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  Alessandro Ferrara (@iamAleFerrara) reported 45 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  Nick ****** (@nickhooker) reported 48 minutes ago from Kensington, England

  @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

• 
  Gabor (@GaborPfalzer) reported 48 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Konstantinos Veves (@k_veves) reported 51 minutes ago from Ealing, England

  No service during work hours? You … useless things. @virginmedia #virginmedia #useless

• 
  Andrew Lawden (@tobe2b) reported 54 minutes ago from Camden Town, England

  @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ Dilla (@DJDillaBSR) reported 1 minute ago

  @virginmedia are there currently problems in the Bristol area?

• 
  Steve Redfearn 🦉 (@SteveRedfearn2) reported 2 minutes ago

  @JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.

• 
  me (@CalJamesPhoto) reported 4 minutes ago

  @virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever

• 
  Imtie 🇬🇧🇵🇰 (@imtiazs12564287) reported 6 minutes ago

  @Sargy7 @SkyUK Big companies know system loopholes and getting benefits from those system . Same situation is with Virgin media B-road band trap . Prices and services are at their disposal which they never invested upon . Absolutely unregulated .

• 
  bliind (@bliindlol) reported 6 minutes ago

  Is it just me or virgin media is down ? @virginmedia

• 
  Emily Ford (@T0350X) reported 9 minutes ago

  @virginmedia why is it so hard to cancel an account?!? I’m moving house and out of contract, you don’t service the new area. You have been changing me stupid money for internet for months and when I ring to cancel the account I get moved between multiple people!

• 
  Vik Chauhan (@chauhanvik) reported 10 minutes ago

  @virginmedia I am trying to cancel an engineer appointment but it isn’t working. Can you cancel it for me please

• 
  Amy (@AmyDonalson_X) reported 11 minutes ago

  @virginmedia please explain to me how after my package ran out and I renewed with a different package in JULY it’s taken 3 phone calls, 5 online conversations and 4 different bill amounts for September/October to still have no resolution or idea how much my next bill will be??

• 
  carys 🍊 (@syrachg) reported 13 minutes ago

  @virginmedia please can you help me - I can’t register for an account which means I can’t check bills

• 
  IAmTheSavageSho (@IAmTheSavageSho) reported 14 minutes ago

  @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔