Virgin Media outages and service status in Willesden, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Willesden, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (33%)
- Total Blackout (33%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Croydon, Waltham Cross, Wandsworth, City of London, Hackney, City of Westminster, Watford, Wembley, Poplar, Barnet, Southwark, Newham, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 59 minutes ago |
|
London
|
Internet | 1 hour ago |
|
London
|
Wi-fi | 2 hours ago |
|
Croydon
|
Internet | 2 hours ago |
|
London
|
Internet | 4 hours ago |
|
London
|
Phone | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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fiona khan (@fleekhan) reported from Esher, England@virginmedia please help! Getting no where with your endless telephone systems! New ooomph customer no unlimited sim as promised which is badly needed because the 500 oomph speed promised is nonsense and doesn’t work at all in some of the house!
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Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data
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Now Hear This (@NowHearThisUK) reported from Camden Town, England@virginmedia 6 months worth of internet issues
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fiona khan (@fleekhan) reported from Esher, EnglandFinally get through to ooomph team @virginmedia explained everything he began looking into it then he hung up. Another hour on hold. Wtf is wrong with your systems! He’s not called back even though he’s got my details! No one give a ****. I had it for today 😩
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Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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Y A Z F A I Z (@FaizYaz) reported from Camden Town, EnglandIt for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia
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Lino.. Oh. 💙 (@linopolis) reported from Brentford, EnglandWhat could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?
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Deano (@Deano1969) reported from Wandsworth, England@virginmedia Broadband down again? SW12 #virginmedia
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Antje Southern (@noneybean) reported from Islington, England@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers
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Antje Southern (@noneybean) reported from Islington, England@robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.
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Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England@virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown
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Charlene Peachey (@Peachey_79) reported from Wandsworth, England@virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice
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Chris Lonergan (@LonerganChris) reported from Lambeth, England@virginmedia I’ve spent 1 hour on the phone trying to Cancel my service as the house has been sold! Both times it’s rung and nothing on the other end can you assist without me having to waste more time?
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Charlene Peachey (@Peachey_79) reported from Wandsworth, EnglandHey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
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Charlene Peachey (@Peachey_79) reported from Wandsworth, England@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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Antje Southern (@noneybean) reported from Islington, England@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
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Sara Nelson (RN, QN) (@SaraNelsonRGN) reported from Bromley, EnglandVery irritating @virginmedia after having spent 2hrs 15 mins on the phone using husband's mobile and sent to 3 different departments you cut me off! Phone still not working and my package not changed!
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Antje Southern (@noneybean) reported from Islington, England@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Drew #KroenkeOut #ArtetaOut (@Andrew70265613) reported@virginmedia The problem is the constant disconnection, not the speed. Almost every single day of the week Virgin will go down. Now you want a £240 early disconnection fee. Im not going to give up on this. Even if it means contacting you via every social media platform. This is a joke.
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Caroline 🌧 (@CazzEtherington) reported@virginmedia Hi, WiFi is very patchy today. Do you know if there any reported issues in Darlington DL3?
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Ian Johnson (@ianjohnson1965) reported@hildreth_roger @jbanningww1 @virginmedia I can only agree Roger, customer service nightmare 😳
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mechanicalhound (@mechanicalhoun5) reported@virginmedia So it’s now been 6 weeks without internet that you said you would set up @virginmedia I rang your “customer service” yesterday and was told the outside works to install wires would happens yesterday 1/
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Barnesy 🏴⚽️🏉🏏🥊⛳️🏌🏻♂️ (@BarnesymMartin) reportedGood morning @virginmedia so it is fight me for Anthony Joshua. If I pay for the pay-per-view event. Will I get the undercard this time because the last time I paid for a Joshua fight the service you provided was damn right out of order #JoshuaUsyk @EddieHearn
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Drew #KroenkeOut #ArtetaOut (@Andrew70265613) reported@virginmedia @petetong @Carl_Cox Horrifically awful service, need to be contacted, been on the phone for 1 hour, put through various people - JUST WANT TO CANCEL MY CONTRACT. NOT PAYING £240 WHEN YOU CANT PROVIDE AN ACTUAL RELIABLE INTERNET CONNECTION. IM NOT GOIG AWAY.
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Lee Marlow (@LM_Marlow) reported@virginmedia hello - no Virgin tv at all today in Le67. Can’t log in to my account because I’m not “the primary account holder” (I am the primary account holder) This happens every month with your broadband - I hope it’s not going to start with the tv service, too.
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justin macleod (@justinmacleod) reported@virginmedia why do you think it’s acceptable in an age where we are all working from home, to decide to in your words make updates to the network from 9am - 3pm. Why couldnt the upgrade be done at night to lessen the disruption
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Marketing Pro (@MarPro_UK) reported@virginmedia Yes, but married, same address, there's no data issue there. It's just an excuse.
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thom (@u02th4) reported@virginmedia hi im expecting a virgin sim but cant login to check as ive got the sim yet can u send the link for the tracking