Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Newham, London, City of Westminster, Northolt, Hackney, Croydon, Richmond, Southwark, Hampstead, Mitcham, Harrow, Barnet and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| Wembley |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11
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peter james wigley
(@pjwigley) reported
from
Kingston upon Thames, England
@virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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hippychic
(@Keldavey) reported
from
Bromley, England
@virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it
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Sandeep Pandya
(@spandya1) reported
from
Harrow Weald, England
@virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.
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Sandeep Pandya
(@spandya1) reported
from
Watford, England
@virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.
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Chris 🏳️🌈🇪🇺
(@strutcakes) reported
from
Lambeth, England
Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
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Mac Laubscher
(@LinkedinMac) reported
from
Bushey Heath, England
@virginmedia any idea why services are down across the board in WD23 postcode area?
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Sandeep Pandya
(@spandya1) reported
from
Watford, England
@virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Sandeep Pandya
(@spandya1) reported
from
Croxley Green, England
@virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.
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anne hill
(@gorgeousuk) reported
from
Bromley, England
@virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hamanshiron Publishing is working on their ****
(@hamanshiron) reported
@virginmedia What and get more of a runaround, oh, we are sorry this has happened there's nothing we can do about even though your service was meant to get installed on the 16th of May, it's been changed 4 times we are just fobbing your off again.
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Harry Bartlett
(@HarryBartlett23) reported
@virginmedia I can’t access your website is there WiFi an outage in NW3? Haven’t been able to get online all day
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Lightning Clean
(@Lightning_Clean) reported
@virginmedia Calls. Plural. So I lose 5 days paid work because you cannot guarantee your service & have a shortage of engineers? Regretting being talked around to staying when I was ready to switch to BT. Any tips on how to pay my bills with that kind of a wage shortage? Your bill included.
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Mike Yau
(@MikeYau8) reported
@virginmedia I have checked my service area is fine, also just had a fake account latch onto my DM’s asking for my credit card details
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questionyourthinking
(@idontknowisok) reported
@virginmedia Please bear in mind that the issues are UPSTAIRS on WiFi. Downstairs WiFi is fine. A wired connection is irrelevant to that discrepancy.
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Sharon❤️⚽️😻
(@Liverbird121) reported
@hitman8976rawk @virginmedia Check your bank after they have ‘finished’ your service. Good luck 🤞🏻
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Bentlsa
(@Bentlsa2) reported
Have had no emails all day. Is there a problem nationwide @virginmedia .?
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Hamanshiron Publishing is working on their ****
(@hamanshiron) reported
@virginmedia You need to get your install team's arses kicked into high gear and actually get the job done, not **** around potential customers. Cause right now I'm still only a potential customer.
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Sinéad
(@shinnymcc) reported
So I feel very stupid for this but if you have AD blocker on your laptop then it won’t allow you to stream live on virgin media player, so if for the past few nights you’ve had hassle watching Love Island this is why 🥴
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Graham Wareham
(@GrahamWareham) reported
@virginmedia Hi No because it turns out we can not get virgin media at my address.( and I live on a main road in Coventry ???shame because I’ve been with Virgin since NTL I have now sorted the issue with a nice lady’s help this afternoon after I Myself contacted virgin again .1/1