Virgin Media Outage Report in Willesden, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Harringay, Hackney, Southwark, Waltham Forest, City of London, Croydon, Newham, Watford, Woodford Green, Bromley, Wandsworth, Feltham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Harringay |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Can't watch any movies at all as our broadband is down AGAIN
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Lisa
(@Lisamarie0410x) reported
from
Enfield Lock, England
@virginmedia whole service has gone down. Its bloody ridiculous
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Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡
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Nataliya Klymko 🇺🇦🇬🇧
(@KlymkoNataliya) reported
from
Southall, England
@virginmedia can you confirm if there's an outage in my area (area code 21)?
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat
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Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty
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Drew Salisbury
(@DrewSalisbury5) reported
from
Barnet, England
[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia At this point i might as well get dial up. Virgin Media completely down in the Merton, London area. Been faulty since Mid June and still not fixed. Why?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia i’m on my KNEES man PLEASE FIX THE INTERNET
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Is awful isn’t it? Mine’s been on and off since early June. Many people have come out and ‘fixed’ it for it to be even worse. One guy said that he went out and fixed whatever the issue was, but he was in my house the whole time!
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Robert Harrison
(@ieattothebeat) reported
from
Lambeth, England
@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
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Jane Lees
(@janeylees) reported
from
Enfield Lock, England
@virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience
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Dipak
(@dip2ooo) reported
from
Harrow Weald, England
@Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea Woods-Murphy
(@andie_woods) reported
@virginmedia I have an issue with my bill, from August and need to speak with someone to resolve the problem. Can a callback be arranged please?
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pa2020
(@pa202011) reported
@virginmedia Numerous complaints about PL9 service, but as there are no other providers yet, kind of locked in. But soon moving to 5g broadband instead with @EE
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Simon Garner
(@SiGarner1) reported
@MartinSLewis @itvMLshow with Virgin Media I got them down to £25 from £55 a month for broadband, TV and phone - just raised a complaint for constant slow speeds. Their system is rubbish, so even at that price I soon left and went to BT
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Shaun Hemmings
(@1Man1Mountain) reported
@virginmedia How do I raise an exec complaint?
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Ross
(@rossyrox) reported
@virginmedia Will you though? I've raised this many times on the phone in the last five years and nobody never knows who to speak to about it.
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Barnold
(@Ben16349164) reported
@virginmedia are there any reasons as to why my WIFI has been off for 24 hours in Manchester, M30? Your service status page says all is good but my router begs to differ.
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Razvan Neacsu
(@RNeacsu) reported
@MartinSLewis @itvMLshow @virginmedia Our contract was due to expire. Just call them, tell them you want to cancel the contract when the end date comes and don't accept any offer until you are happy. They called back and have offered Ultimate Oomph to us for £79. We pay less for more than before.
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Blake Alce
(@blakealce) reported
@virginmedia @andriagV Same issue here. Ended up getting rid of the tv package and just kept the fast fibre broadband at £46 per month. Such a poor offering for existing loyal customers. 👎🏻
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Lisa 💙
(@leessii) reported
.@virginmedia I have recently upgraded to 360 the audio sync is atrocious making many programmes unwatchable. Sound also disappears and box & TV have to be reset. There are over 12 pages of people experiencing the same issue on the virgin forum, (thread)
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nightskin ☭
(@krulesurfer) reported
i’m gonna have to turn to murder if our wifi stays this bad. virgin media what ******** is ur problem ?