Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 02/09/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Waltham Forest, Newham, Croydon, Harrow, Southall, Hounslow, Waltham Cross, City of Westminster, Hampstead, Harringay, Greenford, Paddington and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney E-mail
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomLondon TV

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • rebmit1 Tim Kirkby (@rebmit1) reported from Hillingdon, England

    @virginmedia broadband down yet again.... Area 14

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.

  • Gavarnos Gavin Mac (@Gavarnos) reported from Croydon, England

    When you wake up and realise it’s not virgin media still at fault but your son who to ‘fix’ it has put a pointy thing in the factory reset of Virgin router deactivated modem mode causing total network chaos in the house

  • adbalfour Alex Balfour (@adbalfour) reported from Kensington, England

    @virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!

  • ScottGentle14 Scott Gentle (@ScottGentle14) reported from Camden Town, England

    @virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside

  • DavidoffDonut Dave Saunders (@DavidoffDonut) reported from Hillingdon, England

    On phone to @virginmedia ... ‘You don’t have to wait, you can go to our website to help fix the problem’ Right, the same website that’s telling me there is no fault & that my equipment is working fine despite having no internet for over 24hrs. NEVER join VirginMedia.

  • CalfosDrive Papa J (@CalfosDrive) reported from London, England

    @virginmedia I want to cancel my mobile contract. How do I do this?

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬

  • cordellcampbell Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia outage in Kensington....again.

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia What about **** customer service and no ****** every answering. Doing much about that?!

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @virginmedia I complained some weeks ago and have received a written response. I want to discuss it but have been holding on the phone now for half an hour. I have just moved house and the service has got worse. I cannot make video calls that is affecting my business

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    Hi @virginmedia I don't understand I am not under any contract still I am not able to cancel my connection. Can you please why??

  • _alexandrakirk Alexandra Kirk (@_alexandrakirk) reported from Tottenham, England

    Hey @virginmedia we've got no internet in N6, restarted the hub and all that jazz - any issues in the area?

  • CalfosDrive Papa J (@CalfosDrive) reported from London, England

    @virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.

  • Edd1203 Eddie🇬🇧🇪🇺 (@Edd1203) reported from Camberwell, England

    @jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.

  • Michaelhlamb Michael Henry Lamb (Mike TV) (@Michaelhlamb) reported from Poplar, England

    @virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?

  • RobinShaw24 RobinShaw58 (@RobinShaw24) reported from Harrow Weald, England

    @virginmedia We’ve been having intermittent problems several days a week even after receiving a new router

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • Skibird217 Tigerfeet (@Skibird217) reported from Hillingdon, England

    @virginmedia asking yet again for help with my sim swap?? Anyone????

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SerumDnb Serum - GAF ON THE WOB (@SerumDnb) reported

    @danklinical @virginmedia Wait til they install it and then ramp your prices up constantly for no reason and are rude to you when you ask why

  • berylshaker Sheryl Bolden (@berylshaker) reported

    @virginmedia It would be great if I could get the remote control volume to work. Been on hold for an hour no one can help and they can hear our tv on the moon

  • jayboyrudeboy jason (@jayboyrudeboy) reported

    @virginmedia Thank for your reply...spoke to virgin customer care ..said it could back up and running by the 11th of May.. Customer service person very helpful and polite...

  • stilvoid Steve Engledow (@stilvoid) reported

    Finally @virginmedia your website admits there's an issue after 3 nights in a row of internet outages. Be nice if your service status page was based on data and not complain volume.

  • boblower1 bob lower (@boblower1) reported

    @virginmedia constantly the internet is down in Tamworth always B77 and B79 every bloody day it’s the same most of the day today it’s been down but check virgin it says all ok so how come so many are having problems we’ll be asking for a refund much more of it

  • BULLETJAMIE JAMIE BULLET MCGUIRE (@BULLETJAMIE) reported

    @O2 @virginmedia What an absolute joke @02 in Maidstone is!! Only interested in making a sale - complete waste of time, money & effort & still despite assurances new phone not working!! Perhaps employ people who know what they are doing ??

  • Stephb0107 StephB (@Stephb0107) reported

    @virginmedia over £90 a month for the picture to flicker on and off almost daily forcing us to unplug and reboot the box every time. You ought to cancel the contract then and there cause you aren’t providing the service promised. Absolute joke.

  • up_the_BHAFC brighton fan (@up_the_BHAFC) reported

    @virginmedia YOUR ******* INTERNET IS ****, 2 DISCONNECTS IN UNDER 30 AN HOUR! ABSOLUTE **** IVE BEEN DISCONNECTING ALL ******* NIGHT U BUNCH OF USELESS WANKERS! HOW ******* INCOMPETENT CAN YOU BE?! IM THE ONLY ONE ON THE INTERNET IN MY HOUSE AND IT STILL DOESNT WORK,DISGRACEFUL

  • danklinical Klinical (@danklinical) reported

    @SerumDnb @virginmedia Tempted to just cancel can’t lie

  • markkuczewski mark kuczewski (@markkuczewski) reported

    @virginmedia No I was told how much I would be charged right from the start. This fee is not for the package it’s a fee to change to a new package. I’m paying a higher price for my new package which I have no problem with. I do have a problem with a changeover fee that was not mentioned