Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southall, Barnet, Poplar, Harringay, Hayes, City of Westminster, Enfield Town, Newham, Hampstead, Croydon, City of London, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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not orthodox SalafI Muslim
(@ArsenalNexus) reported
from
Tottenham, England
@virginmedia hi why my internet has been down since 2 pm can you please advise
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia are there problems in the Sw17 area
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia sadly broken in sw17 too...
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
To say I'm #frustrated with @virginmedia is an understatement. No TV, no service and no sign of it being fixed. More than 4 months and added expense for dodgy decisions. Grrrrr
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Rory Cellan-Jones
(@ruskin147) reported
from
Lambeth, England
Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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Eran Edry
(@EranE1980) reported
from
Camden Town, England
Hi @virginmedia . Since 5pm I've probably had a total of 3min of working internet in the flat - where I work. Full time. I'm aware there's an ongoing problem in the area (N19 5HY) but the fact is I have lost hours of work over this and I'm not happy. Awaiting your reply. Thanks
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Emily Edwards
(@EmilyEd03367074) reported
from
Brentford, England
30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Richmond, England
@virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby Ghayouri
(@bobbyghayouri) reported
@virginmedia Again, making ME pay for YOUR poor service is simply not good enough.
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FT
(@FrenchTouch3) reported
@virginmedia and I should contact fault service which was already done couple of weeks ago to have an engineer come in. I was not advised of this couple of weeks ago and I do not want to run after your services. I just want my contract to be cancelled at no cost.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia @Virgin It’s fair to say we expect (much) better service than this
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blastlo uwu
(@BlastloXD) reported
@DigitalXAK @virginmedia Yes, apologies for the inconvenience. We have identified the problem and our team is working quickly to fix it.
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N Mehta
(@Just_Ranting2) reported
@kjaskur @virginmedia Call up and raise a complaint. It should not be this difficult to report an issue. When you raise a complaint they have to deal with it within 8 weeks or you can then go to CEDR. DM if you need more help, happy to help anyone struggling with virgin complaints.
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N Mehta
(@Just_Ranting2) reported
@nigel670 @virginmedia Make sure you do not pay for the months/days you don't get any service. Companys like Virgin (crooks) love taking money and not providing a service. Need help with raising a complaint? Let me know. I've helped many get the compensation they deserved.
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Shogun
(@shogunage) reported
@virginmedia I've tried every troubleshooting option available including the pin & it has no connection. believe theres an outage in my area but the website isnt showing any issues can I get someone to look at my postcode area? to confirm or not
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Alex H
(@TheRealAHS) reported
@virginmedia i can’t get to my emails. Is email down at the moment?
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Papa Raymondo
(@raymi37) reported
from
Chapelhall, Scotland
@quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well
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Soop-kart14(CEO of Sonic Unleashed)
(@Superguy551) reported
@cartonofshi I currently have virgin media and it sucks tbh, like was better when I had BT