Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 02/13/2026 11:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hackney, City of London, City of Westminster, Paddington, Islington, Camden Town, Wembley, Enfield Town, Croydon, Newham, Richmond, Harringay and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • devanHD devanHD (@devanHD) reported from Lambeth, England

    @virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!

  • al_hereford Al of hereford (@al_hereford) reported from Kensington, England

    @virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.

  • PawlinaBee Pawlina Bednarczyk (@PawlinaBee) reported from Barnet, England

    @virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case

  • simonmacmichael Simon MacMichael (@simonmacmichael) reported from Ealing, England

    @ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.

  • amikotecha Ami Kotecha (@amikotecha) reported from Ealing, England

    @virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience

  • lynseyshaw_ Lynsey Shaw (@lynseyshaw_) reported from Wandsworth, England

    @virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome

  • JakElkes Jack Elkes (@JakElkes) reported from Hammersmith, England

    @virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.

  • benhowlettuk Ben Howlett (@benhowlettuk) reported from London, England

    Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬

  • uberutz ubergk (@uberutz) reported from Lambeth, England

    @toby1kenobi @virginmedia Down here to at #se24

  • Ronyaujla Rony Aujla (@Ronyaujla) reported from West Molesey, England

    @virginmedia I made a complaint when this happened weeks ago, which resulted in me forking out for my own router. You didnt acknowledge my complaint and sent a letter saying I should call you back and I did and still have had no response! Apalling service! Will have to go to Ofcom.

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Lambeth, England

    For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really

  • scroogio Neil Cole (@scroogio) reported from Camberwell, England

    @LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia

  • PeeWeeMFC75 silverfox🐺 (@PeeWeeMFC75) reported from Camberwell, England

    @Caroline_Day @virginmedia The whole of London is down

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Lambeth, England

    @virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!

  • GrahamStretch Graham Stretch (@GrahamStretch) reported from Ealing, England

    Virgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • phantomfish Peter BB (@phantomfish) reported

    @virginmedia I tried to buy a mobile phone from you, but was stupidly denied. I have now taken my business elsewhere and would like my account and details removed, as I have never had any business with you. How do I got about doing this?

  • inskip_matt Matthew Inskip (@inskip_matt) reported

    @virginmedia Hi, sorry I missed this one. Can we sort something for this Friday. I still have issues with my Hub over heating

  • Basic_J_ Basic J (@Basic_J_) reported

    @virginmedia I can't go thru that purgatory right now, jesus have you been on the receiving end of your phone support? thanks but no thanks

  • mistry_kyle KAAYALL (@mistry_kyle) reported

    VIRGIN MEDIA WHY IS YOUR INTERNET DO **** Legit it says I have Wi Fi BUT NOTHING ******* LOADS

  • mistry_kyle KAAYALL (@mistry_kyle) reported

    VIRGIN MEDIA WHY IS YOUR INTERNET SO **** Legit it says I have Wi Fi and yet NOTHING ******* LOADS🙃

  • DeepakPantulu Deepak Pantulu (@DeepakPantulu) reported

    @virginmedia I placed an order for the Oomph bundle on 3 March. I've been trying for support but to no luck! Called to cancel my contract as it's not yet been installed but spent 30 minutes with a rep that refused to acknowledge my request. How can I get the contract cancelled?

  • TheReckoningC19 @TheReckoning (@TheReckoningC19) reported

    @virginmedia I never heard anything back. No one bothered to respond. This is what I mean, more questions on top of questions which drives me mad. Just cancel the account please and stop with the questions

  • TitanRio9 C (@TitanRio9) reported

    @virginmedia You’ve literally showed why Virgin are incompetent. You took days to reply as are every other service I get in touch with. Shocking

  • danwalker1983 Daniel Walker (@danwalker1983) reported

    @JimBelly @virginmedia We’re an absolute shambles when I moved house as well mate... couldn’t supply us with a service at all because our area didn’t have the cabling required so charged us £200.00 to cancel our contract even though we wanted to stay with them!.. get with #skytv

  • Emzzoxox Emily ✗ (@Emzzoxox) reported

    @virginmedia care to explain why the network update entails in my area please? Pr73ft It’s caused me nothing but problems! I tried to call numerous times and get cut off