Virgin Media Outage Report in Willesden, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Stratford, City of Westminster, Southwark, Hackney, Hammersmith, Southall, City of London, Croydon, Wembley, Islington, Harringay, Hounslow, Paddington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Stratford |
TV | |
| City of Westminster |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
-
Jonathan Hodder
(@Hodds229) reported
from
Richmond, England
@virginmedia broadband continues to be an issue. The boosters you’ve sent haven’t made a difference. Please advise.
-
James Butcher
(@JambyButch) reported
from
Wandsworth, England
@virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!
-
Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia There was but apparently fixed. Not sure I believe that. It’s really slow when I test even after a reboot and webpages constantly don’t load or take a long time
-
YILDIZ SAR - HARV
(@YILDIZ_SAR_HARV) reported
from
Kensington, England
They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
-
Samantha van Leeuwen
(@SamanthaLeeuwen) reported
from
Bromley, England
6 weeks for @virginmedia to fix broadband in Orpington and still missed today’s deadline! Pay for 500mb get 5mb if lucky. #NoMoreExcuses
-
Johnny Alexander Roche
(@IIXVIIIVII) reported
from
Leavesden Green, England
@itvstudios @virginmedia I’m gunna sue you for mental stress playing that same annoying as **** advert every 15 minutes.
-
Stephen John Davis
(@_StephenJDavis) reported
from
Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
-
filip greenwich
(@GreenwichMyTime) reported
from
Camden Town, England
@virginmedia service is down... again...
-
Derrick Barth
(@derrickbarth) reported
from
Richmond, England
@virginmedia That was an old issue from weeks ago. It was fixed. I'm telling you the same issue is happening again.
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
-
Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK
-
Jim White
(@JimWhite) reported
from
Camberwell, England
@virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.
-
BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia Sporadic outages and having to factory reset the hub3 when it throws a wobbler the intel chipset inside is **** your network is **** and to make it worse your customer service is **** yet you’ll never admit it you need to get a new hub4 sharpish 😡😡
-
DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
-
Wilbur
(@wilburthewotsit) reported
from
Croydon, England
@virginmedia It says fine but it works only intermittently. Many neighbours say the same. I have already filed a complaint as have others.
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
-
Ferg
(@LondonFerg) reported
from
Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
-
Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Ford
(@MikeFordThe) reported
@virginmedia did you ever think to inform your customers about planned network upgrades that impact broadband Internet service??! Clearly not!! So many people now, like me, WFH, yet you show total disregard for paying customers! SEVEN DAYS without now! Shocking!!
-
¬InvitedInterlocutor
(@UnInterlocutor) reported
@virginmedia I'm sorry, "he can arrange it." The box is dead -- it hangs on the welcome screen and continually reboots He better have a new box *with him* because if this requires a second visit I will no longer be a Virgin media customer. Can you confirm engineer will wear a FFP2 mask?
-
Frying Tonight 💙
(@tonight_frying) reported
@virginmedia @MetamorfosisHQ They say 'sorry' an awful lot...
-
BND For All
(@BigNonVeganDave) reported
@DavyDryburgh just tell them you can't afford that much, say you're either going to have to cancel or go to virgin media, can't pay more than x/month anymore, they'll offer you something
-
Az Zahid
(@AzZahid6) reported
@virginmedia When I do get a reply from@virgin resolutions email, it’s compeltely@off topic. Eg - I ask for someone to call em to discuss. The reply is thanks for feedback sorry we can’t help. Please feel free to contact our customer service team. LOL !
-
Martyn Edwards
(@martyn_edwards) reported
@virginmedia And I didn’t want the hassle of changing to be honest, but the experience, customer service and general competency seems so poor.
-
Mike Ford
(@MikeFordThe) reported
@virginmedia Honestly, the customer service is appalling! You think of us LAST
-
Penny White
(@pennyw1986) reported
@virginmedia Yes she does have a complaint at the moment but it’s less than helpful
-
moocaz
(@moo_caz) reported
@TPhoenixuk @virginmedia lets hope the fix it earlier so you can stream
-
Ricky
(@RicsReviews) reported
@virginmedia Hi. Need some help with changes to package. Can you do this?