Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Kensington, Greater London, Camden Town, Brent, Brent, Paddington, Hampstead, and Ealing.

City	Problem Type	Report Time
Hammersmith	E-mail	1 hour ago
Hammersmith	Total Blackout	3 hours ago
Hammersmith	Total Blackout	19 hours ago
Hammersmith	Internet	2 days ago
Hammersmith	TV	2 days ago
Wembley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Helen Pinkers (@Barchetta66) reported 4 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 6 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Cate McLaurin (@madebycatem) reported 6 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  Yessi Bello-Perez (@yessibelloperez) reported 8 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  Jacob Smith (@JacobWSmith10) reported 9 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  Chris Green (@chrisgreen) reported 11 minutes ago from Hammersmith, England

  @virginmedia Try actually looking at your previous comms on Twitter with someone before making such an inappropriate and unhelpful response! At the end of the day, if you are not going to help, why are you here?

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 15 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 20 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Hanieh Vidmar (@haniehvidmar) reported 27 minutes ago from Paddington, England

  @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

• 
  Jose Carvalho (@josethepotter) reported 30 minutes ago from Hammersmith, England

  ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

• 
  LegoGuard .... Ian (@thelegoguard) reported 40 minutes ago from Camden Town, England

  @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

• 
  Shahin Ali (@ShahinA82783043) reported 42 minutes ago from Camden Town, England

  @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

• 
  Bruno Belcastro (@argen) reported 46 minutes ago from Camden Town, England

  @virginmedia more than 12 hours without service today. Are there any updates for NW3?

• 
  Alex (@booshkla) reported 52 minutes ago from Camden Town, England

  @virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now

• 
  Emma Churcher-Holt (@emmalouchu) reported 53 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  Bruno Belcastro (@argen) reported 54 minutes ago from Camden Town, England

  @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

• 
  Jason Hier (@jasonhier) reported 55 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Shane (@Barmybuilder) reported 56 minutes ago from Camden Town, England

  @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

• 
  lucy francis (@lucyfrancis_tri) reported 57 minutes ago from Camden Town, England

  @virginmedia I will again but i get the recorded message. Thank you for trying to help.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 60 minutes ago from Ealing, England

  @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ohsandra70 (@KayCee312898473) reported 2 minutes ago

  @virginmedia increased bill to £70 but internet service is crap!

• 
  VirginmediaCSUK (@VirginmediaCSUK) reported 4 minutes ago

  @virginmedia @chuckmiddleton Have you tried learning to lip read until we are able to sort the audio issues?

• 
  Crckersmckerx (@crackersmackerx) reported 6 minutes ago

  My internet is so bad. I wish death upon virgin media

• 
  s★🇵🇸🇵🇸 (@cosmicflame56) reported 7 minutes ago

  virgin media is genuinely so ******* **** it’s always losing its service im cancelling this **** membership **** the ceo for making such a **** wifi source dumb toad

• 
  Nick68 (@nickholding01) reported 8 minutes ago

  @virginmedia Trying to help my neighbour. She got message saying needs to upgrade to 360 by June but when we follow instructions to go to apps and games there is no 'upgrade' option

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 8 minutes ago

  Hey @virginmedia. Honour what your own self-service flow committed to when you took my £111. Build the written-channel route to Payments your Resolutions Team has admitted is needed. Default it in payment SMS for every customer.

• 
  Sam Greenland (@SprocketEtQuill) reported 12 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  william swain (@swainw36) reported 12 minutes ago

  hi, @virginmedia Virgin Media O2 — urgent help needed. Our ntlworld family email setup (parent account + sub-mailboxes) has broken after migration. One account now controls all logins (a sub) and the others are locked out. This is an account linking/migration error. Plz escalate?

• 
  MaNpReeT SinGh (@Manpreet_Princ5) reported 13 minutes ago

  @virginmedia @Virgin raised a case DLP-1173743. Paid upfront for 15 months internet services and you have suspended my line. Sent emails for more than 5 days ago still no support. May need to reach out to @tdrauae

• 
  Pavlova (@uk_pav) reported 14 minutes ago

  @virginmedia 18 months loyal, 1 Gig, zero issues. Renewal offer: £33 for 125 Mbps (250 Volt) – worse than new deals. Customer loyalty clearly means nothing.