Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Hampstead, Fulham, Greater London, Croydon, City of Westminster, Southwark, Poplar, Chingford, Wandsworth, Hayes, Harringay, Newham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hampstead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!
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Stewart Daniels
(@Editmonster) reported
from
Walthamstow, England
@virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen
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Nick Blackburn
(@Omnomnick) reported
from
Camden Town, England
@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
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marco salamone
(@marcones87) reported
from
Tottenham, England
@virginmedia n22 my line is down, this issue is due for the weather?
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Niro Knox
(@niroknox) reported
from
Potters Bar, England
@richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping
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itsnotOK
(@itsnotO56763609) reported
from
Spelthorne District, England
@virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?
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Mansukh
(@mmpa4) reported
from
Watford, England
@virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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kim forrester⭐️⭐️⭐️⭐️⭐️⭐️
(@pool1206) reported
from
Kingston upon Thames, England
@virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund
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Nick Tippett
(@nicktippett) reported
from
Croydon, England
@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Stewart Daniels
(@Editmonster) reported
from
Walthamstow, England
@MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs
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royal 🌈
(@elthampalacegay) reported
from
London, England
@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
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itsnotOK
(@itsnotO56763609) reported
from
Spelthorne District, England
@virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕
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Helen Reihill
(@BBLn15) reported
from
Tottenham, England
@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Jackson
(@brettsjackson) reported
@virginmedia The BB signal drops several times per day. The Wi-Fi remains. The Team suggest boosters, which won't help as its the BB not the Wi-Fi. Router has been replaced - hasn't fixed it. Suggestion is that there is nothing that can be done. But the BB is not reliable nor consistent.
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Cheryl Gillett
(@ChezzerG) reported
@virginmedia I am also my wife's carer as a fact this issue happened yesterday as either could not reach each other
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Joshua Graham
(@joshjamesgraham) reported
Nice job @virginmedia. Engineer visit to our neighbour coincides with a complete loss of service. Speak to your team who can provide no help, can't get anyone out before Tuesday (!) and then hang up. Superb stuff.
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Emíko *^-^*
(@EmikoKazzakeu) reported
@virginmedia Yes and no help there either. And all I had last time was people on here trying to say it was me.. yet a few of us had the same issues again.. all of us on virgin media. I think its time I am gonna go to sky now. Had enough
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Paul
(@AlexExile10) reported
@welshboy69 @virginmedia Yep, I got cut off while reordering the box on my third go I think, I'm the same, had no real issues, but omg, this feels like they're really trying my patience !!
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ɪᴇᴜᴀɴ
(@welshboy69) reported
@AlexExile10 @virginmedia Wait till you try and cancel your contract 😳 They cut me off 4 times this morning - I eventually told them that if they cut me off again I’d leave their kit on the drive when I move and wouldn’t take responsibility. Shame really, I’ve not had any real issues with them otherwise
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Sarah Kelly
(@Kelly93Sarah) reported
@virginmedia This number doesn't work as we are in Ireland. We have been on the phone already numerous time with technical staff and they keep fobbing us off telling us "they'll call us back with an update" and nothing? Just keep going round in circles!
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derekcroghan
(@derekcroghan23) reported
@virginmedia Wow! Just been cold called by you guys and have never come across anyone as rude on the phone ever! Wouldn’t let me finish my sentences and abruptly hung up. Leaves a very sour taste…
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Fabian Odu
(@fabian_odu) reported
@virginmedia The service is back up again without me doing anything, it has been a frustrating experience using your service and I have resolved to look for an alternative. These outages have become so frequent that it is hampering my ability to fulfil my commitments to clients.
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Shane
(@_Shane_MW) reported
@virginmedia Well I have an original account but my service is moving to a new property so I assumed my account would just move over.