Virgin Media outages and service status in Willesden, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Willesden, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 30, 4:53 PM GMT+1.
- Internet (64%)
- Wi-fi (21%)
- Total Blackout (10%)
- E-mail (2%)
- TV (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Greater London, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Wi-fi | 2 days ago |
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Hammersmith
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Internet | 2 days ago |
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Hammersmith
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Internet | 2 days ago |
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Hammersmith
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Internet | 2 days ago |
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Wembley
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Internet | 2 days ago |
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Hammersmith
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Wi-fi | 2 days ago |
Nearby cities with recent reports
15 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
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Cate McLaurin (@madebycatem) reported from Camden Town, EnglandHello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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Shane (@Barmybuilder) reported from Camden Town, England@virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded
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Jacob Smith (@JacobWSmith10) reported from Camden, England@virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Jeff Salmon (@JeffSalmon) reported from Camden Town, England@virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.
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Bruno Belcastro (@argen) reported from Camden Town, England@virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.
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shoegal (@Marshall5Sharon) reported from Kensington, EnglandNo internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus
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Jeff Salmon (@JeffSalmon) reported from Camden Town, England@virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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The Actionable Futurist® Andrew Grill (@AndrewGrill) reported from Kensington, England@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
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Bruno Belcastro (@argen) reported from Camden Town, England@virginmedia more than 12 hours without service today. Are there any updates for NW3?
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
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Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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Jose Carvalho (@josethepotter) reported from Hammersmith, EnglandITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson
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vince0118 (@vince01181) reported from Ealing, England@virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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/ Judge Drokk / (@JudgeDrokk) reported@mdf200 @virginmedia Someone actually with something nice to say about Virgin media. That's a first. We're legacy Telewest>Virgin users here, never really had any issues in 24 years.
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William (@William232393) reportedI had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.
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MerlinJ & the Dowager. (@HamsterSick) reported@Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure
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Ian Kill (@IanKillip) reported@MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.
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Kev Crane (@KevCrane41) reported@BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.
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Adam (@adamebond) reported@virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?
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faye (@fayfreddie10) reported@virginmedia @moonpeach212 @virginmedia why don't you just release people from contracts when you cannot provide a good service.. ive had enough and will contact the Ombudsman now..
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MaryC (@marycallaghan08) reported@virginmedia what’s going on in B44? No Tv channels, error code CS2004 & nobody responding on web messaging. Poor customer service. We’re not in Nepal for heaven’s sake
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Torexeon (@Torexeon) reported@wrighty1707 @virginmedia It was me who suggested this when I worked for them. I designed it to get you on the phone to retentions, because a huge percentage of customers would just sit out of contract or complain online about astronomical pricing. Granted not every customer is able to get a decent deal.
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sergio pani (@sergiopani62) reported@virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.