Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Camden Town, Brent, Brent, Paddington, Hampstead, Greater London, Ealing, Kensington, and Fulham.

City	Problem Type	Report Time
Hammersmith	Total Blackout	10 hours ago
Hammersmith	Internet	23 hours ago
Hammersmith	Internet	24 hours ago
Wembley	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Alessandro Ferrara (@iamAleFerrara) reported 3 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Gabor (@GaborPfalzer) reported 4 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Richard Sutton (@RichSuttonActor) reported 6 minutes ago from Ealing, England

  @virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.

• 
  Sophie GUERINET (@soguerinet) reported 9 minutes ago from Ealing, England

  @virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help

• 
  Sevki 💉 💉🎉 (@sevki) reported 12 minutes ago from Camden Town, England

  @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

• 
  Bruno Belcastro (@argen) reported 16 minutes ago from Camden Town, England

  @virginmedia second weekend in less than a month without broadband/tv service. Disappointed.

• 
  Duarte Mendonça (@DuarteMendonca) reported 17 minutes ago from Hammersmith, England

  @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

• 
  Subhajit Banerjee (@subhajitb) reported 23 minutes ago from Ealing, England

  @virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode

• 
  MarcHayo (@markhayo) reported 24 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  Sumaya (@Purp_Amethyst) reported 29 minutes ago from Camden Town, England

  @virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.

• 
  Jacob Smith (@JacobWSmith10) reported 31 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  Andrew Lawden (@tobe2b) reported 33 minutes ago from Camden Town, England

  @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

• 
  Alessandro Ferrara (@iamAleFerrara) reported 34 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 35 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Robert Józef (@Robertjp0121) reported 37 minutes ago from Ealing, England

  @virginmedia issue with Router (wifi) — no internet and intermittent connection; pls fix this bloody issue!!!!

• 
  Jeff Salmon (@JeffSalmon) reported 49 minutes ago from Camden Town, England

  @virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont

• 
  Simon Crowther (@SCcrowther) reported 49 minutes ago from Camden Town, England

  @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

• 
  Emma Churcher-Holt (@emmalouchu) reported 50 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  MoMo (@ImaginaryCard) reported 53 minutes ago from Hammersmith, England

  Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now

• 
  lucy francis (@lucyfrancis_tri) reported 56 minutes ago from Camden Town, England

  @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  caitlin ¹ (@caitlinemrose4) reported 4 minutes ago

  i have the worst internet on planet earth man let this be your warning to never pay for virgin media

• 
  Clive Carter (@clive_carter01) reported 5 minutes ago

  Why the hell are @virginmedia so poor??

• 
  Cububo (@pokerchamp_Cbbo) reported 15 minutes ago

  @koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵‍💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀

• 
  Paul Parkin (@kingoftheshed) reported 16 minutes ago

  @virginmedia This is pathetic now, the signal drops out every half hour. Not really sure what I’m paying for now.

• 
  lindsay (@LPorro123) reported 20 minutes ago

  @virginmedia help since we received our new control with Atlantic the box link is not working , keep ringing your help desk and either get put on hold , told will ring back or booted off help please thanks

• 
  LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported 20 minutes ago

  Why is your support so appallingly bad? @virginmedia Been waiting for almost ½ hour to get to speak with someone on the phone and the chatbot on the app has just gone silent on me. My 360 box won't boot up, tried everything to fix it...1/2

• 
  Martin Lawton (@MartinLawton) reported 24 minutes ago

  @virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse

• 
  Alan Roberts (@AlanRob68902430) reported 25 minutes ago

  @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and

• 
  sarah🌹 (@sarahrsav) reported 29 minutes ago

  Imagine being half way through a chat with virgin media about WiFi not working. It then kicks me off cause of intermittent WiFi in the area (issue I’ve had for about 7 months lol) and now I can’t get back on to it. What a waste of 50 mins of my life

• 
  Simon 🎳🇪🇺🇬🇧 (not parody) (@S_Herbie) reported 30 minutes ago

  @sharonmariahall @virginmedia I rarely have any issues with the service and pay a good price on my current contract