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Virgin Media outages and service status in Willesden, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Willesden, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 1, 9:12 AM GMT+1.
  • 71% Internet (71%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)
  • 7% E-mail (7%)
  • 4% TV (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, and Greater London.

CityProblem TypeReport Time
Hammersmith Wi-fi 2 days ago
Hammersmith Internet 4 days ago
Hammersmith Internet 4 days ago
Hammersmith Internet 4 days ago
Hammersmith Internet 5 days ago
Hammersmith Internet 5 days ago

Nearby cities with recent reports

Hammersmith

9 recent signals

2 days ago

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • IstvanOFatyol
    Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

  • GabrielaLungu
    Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

  • Marshall5Sharon
    shoegal (@Marshall5Sharon) reported from Kensington, England

    @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

  • soguerinet
    Sophie GUERINET (@soguerinet) reported from Ealing, England

    @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

  • RichSuttonActor
    Richard Sutton (@RichSuttonActor) reported from Ealing, England

    @virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.

  • GabrielaLungu
    Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

  • Lisboadolphin71
    Lusitano71 (@Lisboadolphin71) reported from Camden Town, England

    @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

  • tobe2b
    Andrew Lawden (@tobe2b) reported from Camden Town, England

    @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

  • k_veves
    Konstantinos Veves (@k_veves) reported from Ealing, England

    One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia

  • soguerinet
    Sophie GUERINET (@soguerinet) reported from Ealing, England

    @virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help

  • k_veves
    Konstantinos Veves (@k_veves) reported from Ealing, England

    @virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.

  • k_veves
    Konstantinos Veves (@k_veves) reported from Ealing, England

    No service during work hours? You … useless things. @virginmedia #virginmedia #useless

  • eatcheeselouise
    MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England

    @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

  • k_veves
    Konstantinos Veves (@k_veves) reported from Ealing, England

    @LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia

  • argen
    Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia more than 12 hours without service today. Are there any updates for NW3?

  • guyrleech
    Guy Leech (@guyrleech) reported from Camden Town, England

    @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

  • Robertjp0121
    Robert Józef (@Robertjp0121) reported from Ealing, England

    @virginmedia issue with Router (wifi) — no internet and intermittent connection; pls fix this bloody issue!!!!

  • MisterBoote
    Neil Boote (@MisterBoote) reported from Ealing, England

    Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MrAllen302
    Adam Allen (@MrAllen302) reported

    @virginmedia we had a massive internet outage a few weeks back (12+ hours) and ever since then our ring devices and tonie boxes won’t connect to our router.

  • ErmitoF
    Ermito Fernandes (@ErmitoF) reported

    Frustrating internet outage all day from @virginmedia while neighbors stayed connected! 😡 ​Had to cancel crucial work meetings and risk client deadlines with zero proactive suppor from service provider. ​Anyone else experiencing selective blackout?

  • VikramRajpara09
    Vikram (@VikramRajpara09) reported

    @virginmedia I have sent you a private message. A rep rang me on WhatsApp just now to tell me: “Internet is down. It will be back up tomorrow.” I explained IN DEPTH the issues to which I was dismissed to be told you’ll recieve compensation as good will. Good will?? I’m a paying customer

  • realpalmtrees11
    me (@realpalmtrees11) reported

    @virginmedia is there an issue in the sg1 area please? Our broadband has been woeful all day.

  • ravipal1214
    Ravi Pal (@ravipal1214) reported

    Your agent kept asking what resolution I wanted, then offered £5. Twice I was reminded how cheap my package is — that others pay £50-60, that pods cost £10-15 elsewhere, that I’m getting them free. I didn’t set the price. A discount on a service that doesn’t work is still service that doesn’t work. Then I was told no manager or grievance contact exists, and that I should cancel. @virginmedia — who owns this?

  • TheWayWeWillBe
    The Way We Will Be (@TheWayWeWillBe) reported

    @virginmedia so cross with you again today Not only is the broadband up and down as usual (but tests show fine) but you won’t allow me to log in from my Apple Mac and you won’t allow me to update parental controls Useless

  • I_am_Leighton_
    Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported

    Apparently to change to a new contract within @virginmedia they have to leave me with no tv etc for 4 days even though I’m already with them. I’ve never heard anything more ridiculous. Think I’ll be just be cancelling. Keep your renewal offer lol joke of a company

  • nicky_oshea44
    Nicky O'Shea (@nicky_oshea44) reported

    @virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.

  • jokewapo
    john rowan (@jokewapo) reported

    @2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.

  • shauny67
    Shaun (@shauny67) reported

    @QxPain_ @virginmedia Restart phone then should connect to WiFi ensure it connects to your network then test with opening a browser and running a speed test