Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hackney, Harringay, Paddington, Croydon, City of Westminster, Southwark, Southall, Islington, Watford, Ealing, Hounslow, Carshalton and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Harringay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Tim Hole
(@TimHole) reported
from
Kingston upon Thames, England
@virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.
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Marta
(@itsmartamoya) reported
from
Merton, England
@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!
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Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
@virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?
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LiLy Lovely
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Croydon, England
Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
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Guy Leech
(@guyrleech) reported
from
Camden Town, England
@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
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Will Jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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John carroll
(@Johnboy82903002) reported
from
Barnet, England
@virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia
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Tim Hole
(@TimHole) reported
from
West Molesey, England
@virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.
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Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Justin | Taz
(@JustinTaz_) reported
@virginmedia I just want a timeframe! This has been on going since Thursday! I am paying for a service and expect my expectations to be met! Currently you are just taking my money without providing the service reliably I am paying for?!
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Ash
(@ashpuren) reported
@virginmedia your service is shocking! I’ve been on hold for almost 2 hours today due to loss of broadband. All 7 of my staff are sitting around twiddling their thumbs & all that happens is that I get shunted from pillar to post. #NoHelp
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Tim Wemimo
(@TimWemimo) reported
@virginmedia this criminal and fraud Virgin mobile UK insurance is not acting unreasonably in refusing to replace my phone for the past 7months.we get back to you in 24th hours is all am getting back from this criminal insurance company.I am taken my complaint to the ombudsman
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@virginmedia Luckily today is my day off so it's not so bad, fingers crossed it's sorted before tomorrow :)
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Stuart 💙💛
(@Mataniels) reported
@virginmedia Hi, So I have had continual drop outs ever since I joined (24th Aug) and I have just run diagnostics on the router and have 32 devices with this error (31The device d6:ac:98:74:62:0d has low signal strength, please move it closer to Hub 3.0.) I live in a small 3 bed house??
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Dan Long
(@DanielLong88) reported
@virginmedia Hi. I always check the area outages. They always say the same thing... no problems to report... but there are problems!
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Bluedog
(@Bluedog1883) reported
@virginmedia signed up with you on 17/8 but going to cancel, you can’t seem to get my email correct and I’ve still not received any comms?…if you can’t get this right what hope for the service you offer?
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Aman Hayer
(@playerhayer) reported
@virginmedia They said the complaint was open but couldn't see what was happening. They said they would look into it and call me back but don't. When I ask to speak to a manager I'm not given the chance. You are in breach of your 'Consumer Complaints Code of Practice'. I need accountability.
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Stuart 💙💛
(@Mataniels) reported
@virginmedia Ok deleted it. I have reset my router 3 times, rebooted several times and still get lots of drop outs. When I look on the app it says my broadband is good. Can I cancel in the 1st month?
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Laura Ní Cheallaigh
(@LauraNiCheal) reported
@virginmedia the installer told me on Friday there was a WhatsApp number to contact customer service completely. What is that number? I’ve been on hold for 30 mins and don’t have the time for that…