Virgin Media Outage Report in Willesden, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, City of Westminster, London, Ealing, City of London, Southall, Fulham, Hackney, Southwark, Croydon, Paddington, Hounslow, Barnet, Harringay and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Wi-fi | |
| City of Westminster |
Wi-fi | |
| London |
||
| London |
Wi-fi | |
| London |
Internet | |
| Ealing |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Tom Page
(@tompagenet) reported
from
Tottenham, England
@virginmedia As much as I obviously love giving my full personal details in a totally public forum, I'll just leave you to fix this now. I did try.
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.
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Danielle DeLellis
(@spokeswoman4me) reported
from
Wandsworth, England
@virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia the day of all days.. no phone no broadband in HA2 area.. any reported issues?
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clare ellison
(@clarejelli) reported
from
Merton, England
@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Love that our internet just works when it wants 🙄 @virginmedia the service you provide including customer service is appalling!
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Mike May
(@MikeMay69) reported
from
Barnet, England
@RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp any relay? Virgin media is appalling. Service is non existent
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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paul clements
(@paulclements) reported
from
Stratford, England
So my Virgin Media’s gone down again...
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Lisa Toffolo ⚡️★
(@LisaToffolo) reported
from
Hackney, England
@virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Did not last long, my @virginmedia service yet again has let me down!
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing
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Steven Feldman
(@StevenFeldman) reported
from
Tottenham, England
@skepticmike @virginmedia Or you could argue that they were trying it on pitching a £97.50 charge and that the unwary would have just paid. Too many companies do this and then back down after a phone call. Real customer care is offering your existing curlers the best deal available by default
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Sam Wilkin
(@CellarmanSam) reported
from
Walthamstow, England
@virginmedia trying to work from home today has been a nightmare had to relocate for a meeting and cancel another. No Wi-Fi here in E17. When are you sorting it out?
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia I've been rebooting all week. The problems are at your end.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Connolly
(@cougscougscougs) reported
@virginmedia all my TV and internet services are down (wired & WiFi), service test seats everything is OK, can you confirm status? Paisley area.
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Calum Williams
(@Caldimus) reported
@virginmedia are there any stability issues in Glasgow? Tonight we've started experiencing intermittent connectivity in our WiFi, no changes to home set up. Your service status shows no issues and yes I've turned it off and on again.
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James Gibson
(@jamesgibson279) reported
@virginmedia As you see still a problem :(
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heather
(@MabelAlice1916) reported
@virginmedia it’s not an area issue they are supposed to be replacing a damaged cable from the pavement to my house The job was booked in 3 weeks ago I am sick of phoning and being t‘they will be there today’ it’s all lies I got a very ignorant person on the phone on Saturday unbelievable !!
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Mark Walker
(@MarkWalker59) reported
@virginmedia Why is my very expensive TV and broadband service in Peterborough offline (and has been for most of the day)?
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Dave Gooding
(@DavidJonGooding) reported
@virginmedia I've already dealt with my issue. I just wanted to warn others they don't need to pay your fake fees.
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BerryGuns
(@BerryGuns) reported
@virginmedia Fault ref C01248624 was resolved at 3pm but network down again at 5pm. Are there any updates?
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Andy Patton
(@paddymedic22) reported
@MabelAlice1916 @virginmedia Having the same issues. Web chat give information that is wrong. Absolute joke
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Hello Noto 🔰
(@Hello_Noto07) reported
@virginmedia Whole account has been messed up from start to finish, call centres promise to help but never do
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Richard Parkes
(@Pending_37) reported
@virginmedia I am afraid thats the problem. I follow the instructions and when i click on manage websafe settings it just keeps reloading the same webpage and i dont get any options