Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Harringay, Ealing, London, Wembley, Hounslow, Hackney, Hammersmith, Enfield Town, Watford, Newham, Paddington, Croydon, Poplar, Southwark and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
||
| Harringay |
Internet | |
| Ealing |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Hardik Shah
(@HardikVishna) reported
from
Richmond, England
@virginmedia no internet for the whole day. Was on two support calls for 2 hours. Was told someone will contact me within 4 hours. Nothing. Can you please sort this out?
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JW
(@JXMSZ) reported
from
Croydon, England
Is everyone’s Virgin Media internet still not working?
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Kim Tasso
(@RedStarKim) reported
from
Richmond, England
@virginmedia @virginmedia there’s no internet service since 1057am in TW3 - please advise when the problem will be fixed. Was mid-training session!
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia , your broadband "service " is redefining poor today.
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia I never lost connection to the router. The status said "Connected, no internet".
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Happened again today. Absolutely fed up now. Poor service and no way of communication apart from twitter where you have no idea and just apologise. I need better service all round
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Gabriella d'Aprano
(@GabsdAprano) reported
from
Esher, England
@virginmedia You know about the issue, you’ve advised that you know about the issue. Please don’t send me generic emails to bide time, to look like you care, please just fix it.
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Kim Tasso
(@RedStarKim) reported
from
Richmond, England
@virginmedia there’s no internet service since 1157am in TW3 - please advise when the problem will be fixed
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia If they could do that I’m sure they would have been able to fix it, so no.
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Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!
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Ronnie De Guzman
(@RonnieD88779995) reported
from
Hounslow, England
I upgraded our wifi from 200mbps to 500mbps but as always the darn thing is even slower than before. The worst thing about is am paying even more now?? I complained so many times but @virginmedia only ignores it. Why are you deceiving the public @virginmedia? @BBCWatchdog
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Yes there is an issue I am told and it should be fixed later but its a constant problem!
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
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Criney The Duchess of Brixton🧚🏾♀️
(@CrineyInsalata) reported
from
Hounslow, England
I know people are working from home but @virginmedia how can I get through to cancellations.. ?? I am constantly being passed from pillar to post and then cut off!! I just want to cancel a contract for a house I no longer live in
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Rita Gulrajani ⫩
(@rita_gul) reported
from
Enfield Lock, England
@virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Broadband connection down again! Happening more and more now since I paid for faster connection. Very frustrating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@Dadyougeek) reported
@virginmedia That phone line is saying there are no issues 🤔
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*****
(@Dinks_) reported
@virginmedia Sat on hold for 45 minutes to try and cancel my plan and the call was just ended 😤 I just want to give notice!!! Why can't this be done online!? It's a joke.
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John
(@Dadyougeek) reported
@virginmedia Rebooted the hub a couple of times and not made any difference! Do I really need to reset the whole system that’s gonna be a ball ache and considering I’m meant to be in back to back teams meetings won’t help
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stesol
(@stesol7) reported
@virginmedia Who is it? No one knows that the issue is, but they guarantee it will be fixed by 2pm. Not sure why they love to guarantee things when there’s only a tiny chance of it actually happening
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Dave N
(@DAIWAIGIBBS) reported
@virginmedia are truly one of the worst companies to deal with from a customer services PoV. Their equipment is shocking and temperamental, and they're also trying to force through a 3.25 price rise for awful service. After navigating awful IVR, now on hold for nearly 20 mins.
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jeanuthomas
(@jeanuthomas) reported
@virginmedia each time it's. Reboot your modem. Reset your modem.. are all your computers having problems. Is your Windows working? Etc. I tell them that I'm connected via cable she makes we forget my WiFi and test again. They reset something internally... and then ask to call back in 24hrs.
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jane hopkins
(@hopkins_jane) reported
@virginmedia I have been advised my bill is going from £43 to £72 a month. I need to cancel as i cannot afford this. I’ve spent over 3 hours holding on separate occasions to be cut off or advised of a fault. Help, please
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Eleanor Stephens
(@Eleanor65767843) reported
@CallMeThoms @virginmedia I would’ve bother, constant disruption to service, at least 3 times a day. Their customer service is also shocking unless you are a new customer.
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Raunak Lodha
(@raunak_l) reported
@virginmedia Broadband stops working everyday. VM diagnostics doesn't diagnose or resolve it, Chat support points to 03454541111 which isn't accepting calls. Broadband not working at all now. Please resolve at the earliest.
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Kat Stevens 🌺🧚🏻♀️
(@Kat__Stevens) reported
@virginmedia ok. I want to cancel so I think it needs a phone call.