Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	43 minutes ago
Hammersmith	Internet	55 minutes ago
Hammersmith	Wi-fi	3 hours ago
Hammersmith	Internet	5 hours ago
Hammersmith	Internet	13 hours ago
Hammersmith	Internet	24 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Jen Daly (@jgraha14) reported 1 minute ago from Ealing, England

  @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

• 
  Jose Carvalho (@josethepotter) reported 8 minutes ago from Hammersmith, England

  Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin

• 
  Yessi Bello-Perez (@yessibelloperez) reported 8 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Konstantinos Veves (@k_veves) reported 11 minutes ago from Ealing, England

  @LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia

• 
  vince0118 (@vince01181) reported 14 minutes ago from Ealing, England

  @virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!

• 
  Oliver Fatyol (@IstvanOFatyol) reported 15 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Guy Leech (@guyrleech) reported 15 minutes ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Timbo (@timlardner) reported 37 minutes ago from Camden Town, England

  @virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 38 minutes ago from Ealing, England

  @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

• 
  Jeff Salmon (@JeffSalmon) reported 39 minutes ago from Camden Town, England

  @virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont

• 
  Subhajit Banerjee (@subhajitb) reported 41 minutes ago from Ealing, England

  @virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode

• 
  Christian Radnedge (@ChristianRad) reported 43 minutes ago from Camden Town, England

  @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

• 
  Joseph Machta⭐⭐ (@pepemac27) reported 43 minutes ago from Kensington, England

  @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

• 
  Konstantinos Veves (@k_veves) reported 49 minutes ago from Ealing, England

  No service during work hours? You … useless things. @virginmedia #virginmedia #useless

• 
  Jeff Salmon (@JeffSalmon) reported 50 minutes ago from Camden Town, England

  @virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 51 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  Simon Crowther (@SCcrowther) reported 56 minutes ago from Camden Town, England

  @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

• 
  Sophie GUERINET (@soguerinet) reported 57 minutes ago from Ealing, England

  @virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help

• 
  Foodwise Woman (@FoodwiseWomen) reported 58 minutes ago from Kensington, England

  I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

• 
  Gabor (@GaborPfalzer) reported 59 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravi Pal (@ravipal1214) reported 6 minutes ago

  I gave you my proposed resolution three times, two working pods shipped together, pre activated and 50% off until both function as am losing productivity and your service isn’t useful for my work. @virginmedia since I have been asked to cancel- I don’t think that proposal matters anymore.

• 
  🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported 6 minutes ago

  @306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.

• 
  Jackie (@boomerangjf) reported 7 minutes ago

  @virginmedia your service is diabolical ! We are still experiencing intermittent/reduction in service after being told it would be working properly from 29 July. I assume you will be expecting a reduction in payment from me?

• 
  Chris Davis (@cdavo25) reported 11 minutes ago

  @virginmedia WORST Internet Provider iv ever had! Internet breaks takes nearly 2 weeks to fix it and within a week it broke again! And all you get back from customer care is no understanding and promises it will be fixed soon! Absolute joke of a company L

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 12 minutes ago

  @DrealSMAK @virginmedia Don’t waste your time. They only want you to DM them to keep your complaint from public view.

• 
  Eternal Elneny (@eternalelneny) reported 13 minutes ago

  @virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 40 minute lunch break at 10am at Greggs. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service

• 
  Raymond Watts (@raydwatts) reported 14 minutes ago

  @virginmedia I have still recieved no response from your help team

• 
  A-A-RON (@rising_lefty) reported 19 minutes ago

  @j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.

• 
  Sophie 🏳️‍🌈 (@FarrantSoph) reported 22 minutes ago

  @virginmedia really disappointed with the customer service I received today. Phoned to cancel my tv package (my contract ends in 41 days) I only require broadband. More in comments.. @Ofcom

• 
  Militia Matt (@DrealSMAK) reported 23 minutes ago

  Yh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week