Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hammersmith, Hampstead, Paddington, Southwark, Newham, Greater London, Hackney, City of Westminster, Muswell Hill, Hounslow, Camden Town, Barnet and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.
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Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.
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Roger Williams
(@rogerw117) reported
from
Richmond, England
@virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?
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🎃 Spooky, Scary Skele-Sam 👻
(@macbvth) reported
from
Walthamstow, England
@virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Mark The Mackem
(@mark_j_cummins) reported
from
Hillingdon, England
My wife tried to cancel our @virginmedia the man on the other end of the phone wouldn't let her go, baby screaming in the back ground for a bottle my wife kindly told him to cancel and she needs to feed the baby, nope he still was asking questions to why. Very unprofessional
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Bloom The Cat
(@bloomthecat) reported
from
Hackney, England
Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice
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Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
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Ken Smart
(@ken_smart) reported
from
Bromley, England
@virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?
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Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
@virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby
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Des O'Carroll
(@Deso27) reported
from
Richmond, England
@virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cassie Goodliffe
(@CassieGoodliffe) reported
Been waiting to get through to @virginmedia for 50 minutes then get cut off absolute joke of a service and so is their price increase
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thomas hill
(@tommyboy1874) reported
@virginmedia 3 times now ive called to cancel and 3 times been disconnected due to agents having headset muted and not wanting to cancelation hit against their kpi target
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Shkar Sharif
(@ShkarSharif) reported
@GSpellchecker 25 mins - @virginmedia are so bad these days. I gave up after 25 mins last week and then tried to connect to them through WhatsApp which is even worse.
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Ftoomsh
(@Markfour20) reported
@virginmedia Need someone to call me ASAP regarding my account. Was on phone for 25 minutes only to get cut off. Which was nice. Looking to cancel. Maybe that's how. Any help greatly appreciated.
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Kathryn O'Donnell
(@leytherlass) reported
@virginmedia 3 times i have got through to the Oomph bundle team to add a channel . The Customer Service Team said they had added it to our Account , then i was cut off . Tried serveral times to call back as @PremierSportsTV isnt showing on our Channels #ChampionshipRugbyLeague
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David McGregor
(@DavidMc50081800) reported
@lynda2611 @virginmedia Virgin media don't listen to customers they claimed it was a 4 hour wait on chat 2 days ago. Must be the worst company in the uk
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Namz
(@NaeemNamz) reported
@virginmedia I've been trying to call you for 2 days, but you keep putting me on hold then cutting the call. Please help
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Shirley Horley
(@HorleyShirley) reported
@virginmedia I have been doing a Customer service digital course, and I say that you should go beyond and above to help the customers! That's what I have been taught.
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David McGregor
(@DavidMc50081800) reported
@virginmedia This being the same company that are holding me in a contract and are refusing to let me cancel my services
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ThatProgrammer
(@ThatProgrammer) reported
@virginmedia I’m using the new modem that supports 1Gig, and for it phone, I’m on an iPhone 12. I’m not abroad. Manual network search? One location, at around 1am.