Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Croydon, Wembley, Islington, Hackney, Harringay, Southall, Southwark, Hounslow, Paddington, Poplar, Barnet and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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John Sanderson
(@SanderjoJohn) reported
from
Barnet, England
@MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Andee Byford
(@BobCratchitt) reported
from
Poplar, England
@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Ravin 🇹🇹🇬🇧
(@ravinrr80) reported
from
Merton, England
Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
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anne hill
(@gorgeousuk) reported
from
Bromley, England
@virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Hounslow, England
@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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anne hill
(@gorgeousuk) reported
from
Bromley, England
My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.
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Chris Shepherd
(@shepherd_1972) reported
from
West Molesey, England
@vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues
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anne hill
(@gorgeousuk) reported
from
Bromley, England
@virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.
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Nathan Talbot
(@nathantalbot) reported
from
City of London, England
(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Crypto Ivan
(@Ivan_D_Crypto) reported
from
Hackney, England
@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Jessica Carmody
(@JessicaCarmodyV) reported
from
Richmond, England
@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Annie Caird 🌻
(@AnnieCaird) reported
from
Islington, England
@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GaryGrier
(@GaryGrieer8) reported
@virginmedia I watch at different times so could not confirm exact time or pattern but between 2pm and 1am there is generally an issue. Sometimes it lasts all evening off and on, sometimes just for a few minutes or like last night, intermittent for an hour. Yes I have broadband issues too
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Lucas Ball
(@LucasBall2211) reported
@virginmedia They also say there’s no WiFi issue when there quite clearly is, and gave me unlimited data till the end of July (on something like the 26th/27th) but my allowance doesn’t refresh till the 18th and, as I say, I can’t change the phone package without affecting broadband price…
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James
(@James31676911) reported
@virginmedia hi is there a connection issue because my virgin media box turned off 30 minutes ago could you fix this problem the area is Ireland D24
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JenksFam83
(@JenksFam83) reported
So frustrated with the lack of comprehensive support from @virginmedia regarding upgrading our phone line to fibre. When, after numerous calls, the router is at the opposite side of the house and all the phone operative can offer is a ‘long cable’. Ridiculous! #helpplease
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Matt•
(@Matt2860) reported
@virginmedia can u help with virgin mobile. Had an email about a new order which I'm not aware of. Needs looking at sharpish to see if it's not a mistake
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Trina1982t
(@trina1982t) reported
@virginmedia I'm not your customer. But all the issues atarted when your guys dug up the road and pavement, and installed a new box at the end of the street.
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Lucas Ball
(@LucasBall2211) reported
@virginmedia Lack of understanding of issues over the phone, not very helpful, WiFi service shocking meaning I’m having to use more data at home but they won’t let me change my data plan without it affecting the broadband price. Was also told ages ago that changing the package we were on…
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Lucas Ball
(@LucasBall2211) reported
@virginmedia They said they’d checked to see if there are issues and that issues had been rectified, but to call again if it keeps happening. It’s through mum’s account so she will call again at some stage but in the office today. WiFi issues is connectivity - meaning I have no choice but to
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paul mcalister
(@paulmca79) reported
@virginmedia @joemailey I'm in BT37 and its not working here either
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James
(@James31676911) reported
@VirginMediaIE hi is there a connection issue because my virgin media box turned off 30 minutes ago could you fix this problem the area is Ireland D24