Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Wandsworth, Hounslow, Poplar, Southwark, Hackney, Hampstead, City of London, Enfield Town, Stanmore, Harringay, Greater London, Camden Town and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Wandsworth |
Internet | |
| Hounslow |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
@virginmedia But can I order the free ones that are part of my deal? That’s been my problem that no one has been able to sort out!
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Sarah Byrne 💙
(@sorcha_b) reported
from
Walthamstow, England
@virginmedia not great customer service...surely it can’t be that hard to explain why I’m paying £20 more per month for a basic package...
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Ciaran
(@Ciaranfff) reported
from
Southall, England
@virginmedia fix my wifi you *****
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Can I exchange my useless Hub3 for a new Hub4 please? So I can have broadband that doesn’t drop out every few minutes. #help #WiFiWilderness
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Adrian Malaiet
(@malaiet) reported
from
Hammersmith, England
@virginmedia worst internet provider in UK, appalling service
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dubs
(@DubtricksGaming) reported
from
Enfield Lock, England
Try to cancel my broadband but can't be on the phone longer than 3 minutes because my sky mobile keeps cutting out @SkyHelpTeam @virginmedia
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia CW.—— No need . My problems were solved and a new contract sorted!!!! Many thanks🙏🏻
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
@ItsDaveClayton @virginmedia Business or Residential service? We switched to VM Business two years ago and it is night & day better. Wi-Fi switched off at router and BT Home Hub used to distribute Wi-Fi throughout the house. I get 550 to the house and over 200 in other rooms
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
God put me out of my misery - holding on the phone to @virginmedia for more than four hours! Spoken to many people who put me through to other people but no one helps me. It’s the same 2 crap songs. At least get a playlist 😢😢😢
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Paul Pixton
(@ppixton) reported
from
Tottenham, England
@virginmedia Hey, can anyone help?
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scott Carson
(@scottCa91224316) reported
from
Hounslow, England
@virginmedia No my experience has not improved, your automated customer advisors are totally ineffective. An email sent to customer services several weeks ago still hasn’t been dealt with, I guess i need to cancel my £1300 annual subscription and go to someone like sky
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YUS
(@yusTHFC) reported
from
Walthamstow, England
@virginmedia TV and broadband both down missing the @NFL and gona have to watch the @SpursOfficial game on my phone... what a day for it to happen
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Roy Pio
(@RoyPio1) reported
from
Southall, England
@virginmedia 16 hours on the phone just trying to get a WiFi booster your customers service is a joke 🤬🤬🤬🤬
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia what is going on with your #broadband service. Every single week for the past month is getting worse and worse. Plus it’s not just me, friends in this region are experiencing the same problem. Very frustrating especially when I’m in the middle of a Zoom meeting.
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oly barnsley
(@olybarnsley) reported
from
Islington, England
@virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
@virginmedia Well I spoke to so many people, trying to get my wifi booster which is part of my package! Customer service, technical, sales and retention but they all said someone else had to help, ended with Willard in retention but after the last half hour on hold had to put the phone down
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@FormbyGeorge) reported
@virginmedia Wireless. It’s very slow on our phone’s, tablets and my wife’s work laptop, and sometimes just doesn’t work at all. The wifi signal drops in the kitchen, bathroom, and one of the bedrooms
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Kak0337
(@kak03378) reported
Virgin media internet is down in north London… again… @virginmedia #virginmedia #down
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suckmyleftone
(@MadAboutAFC) reported
@virginmedia Yes back online, yet again paying for no service! All companies have to invest and improve, not many decide to whack a 10% increase to customers. You want more people to enjoy it, so you get more customers and more money and for that you’re making existing customer pay for it
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George
(@gdscar) reported
Been cut off trying to get through to @virginmedia 3 times. Do you know that there's a problem with your telephony system?
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Craig | LunarShadow Designs
(@whodo_voodoo) reported
@BadSquiddoGames I know Virgin Media were having issues on broadband side this morning before I left for work, they're merging with O2 so might be some overlapping issues.
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Brett BradleyHowarth
(@BBHowarth) reported
@virginmedia I'm trying to cancel my internet. I have spent an hr and 15 mins of my time today on the phone to your ridiculous team. 3 times I've selected the options and got through to someone who tells me I'm in the wrong dept and then they transfer me to another dept and the phone dies.
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💚🌱❤ Soul Food Cafe ❤🌱💚
(@soulfoodcafe395) reported
@vmbusiness Your broadband is down at our premises... we cannot process credit card payments. Is there is an outage? When will this be resolved?
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Mr Duncan-Bradshaw
(@krisbradshaw) reported
@virginmedia WHY ARE MY TWEETS BEING IGNORED!!??? VERY POOR CUSTOMER SERVICE
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Nicky Smalley
(@Nicky_P_Smalley) reported
After 3 calls and a complaint, the internet seems to be working again. Why did you have to make it so difficult @virginmedia?
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James Weaver
(@James_Weaver92) reported
@virginmedia Can you please send me another link to a live chat? I was told on Tuesday in 48 hours I would have confirmation of my delivery for a TV box (which we have never received). I still have not received any confirmation.