Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, Harringay, Addlestone, Fulham, City of Westminster, Hackney, Hammersmith, Waltham Forest, Croydon, Mitcham, Paddington, Wembley, Merton and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| Poplar |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Harringay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄
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Three Peace
(@ThreePeaceSweet) reported
from
Tottenham, England
@milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service
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Richard Wynne
(@RichWynne1979) reported
from
Hackney, England
@virginmedia Still terrible . Currently using 4G in my living room
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Miguel
(@agathodaimonix) reported
from
Hackney, England
got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.
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Modern Eccentrics
(@ModernEccentric) reported
from
Hackney, England
@virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!
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Lee
(@Leeirons) reported
from
Walthamstow, England
Absolute woeful service from @virginmedia 😡 Pay out nearly £40 a month & the last 5 days has been nothing but problems! No service AGAIN today! Working from home & no internet is costing me money for not being able to work! Not happy!!!
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Bhavin
(@Bhavinchief) reported
from
Brentford, England
@virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.
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ice
(@__dimeji) reported
from
Enfield Lock, England
@virginmedia fix your **** connection **** sake
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Nuno Lopes 🦦🏳️🌈
(@NunoEd) reported
from
Lambeth, England
@virginmedia My internet keeps dropping (right now for instance) and it’s been like this for since I signed up (2 months). All my neighbours have been complaining about the same. During a period when I need my internet almost at all times it’s letting me down and making me lose business
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Keiran Pedley
(@keiranpedley) reported
from
Enfield Lock, England
@virginmedia Thanks. Says no known issues but WiFi consistently drops & our TV cut out last night (only for 10 mins mind) so not sure what to tell you.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia We have replaced several routers over the past year, had boosters and several engineers. I have explained that it’s the internet from the box not in the house that has an issue. this was confirmed by recent engineers who actually checked. After replacing cables to house from cab
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Bhavani Vadde
(@BhavaniVadde) reported
from
Wandsworth, England
@virginmedia It has been ONE & HALF MONTHS trying to sort an issue. U r still billing me even tho I’ve given notice. Deadline passed for deadlock letter over my formal complaint. I have every sympathy re the Covid situation but this is the TERRIBLE customer service despite that
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Bhavin
(@Bhavinchief) reported
from
Watford, England
Just rang virgin they said that it’s going to be out until 4pm! Not good enough!! We should get free internet for the next 3 months as very bad service #virginmedia
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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karen
(@karlea45) reported
from
Camberwell, England
@virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service
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Basel Mahmood
(@basel_mahmood) reported
from
Merton, England
Let me guess. @virginmedia is down again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marina
(@omarina9737) reported
@virginmedia Days without service. I am wfh and there was not internet, needless to say the effect of this on my job
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Greg Reekie
(@gregreekie) reported
@virginmedia what the heck is going on with your Internet service lately? Constant disconnects for hours on end and the app always saying there is no issue?
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Alex pickup
(@Alexpickup4) reported
@virginmedia Sky have quoted me for a better package and less than I am paying now. I have given you the chance to repair and fix and still am having issues. So will pay the direct debit for February and will be cancelling the direct debit and going with sky. Pleas accept
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Randymash
(@Randymash) reported
@Insomniac_LIVE @virginmedia Virgin is so bad, I've tried their internet multiple times in multiple different places and they've been doing this everywhere in NI, it's so unfortunate :/
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Gill McNamara 💙
(@GillMMcN) reported
@virginmedia lot of problems with on demand at the moment. (Hertfordshire) Been going on for days. What’s the problem
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Wheels
(@johnwheelhouse) reported
@virginmedia @vinceb007 Surely you know there are mass issues @virginmedia why are you telling people to call or reboot. Put out a statement and let us all know what the hell is going on!
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Barbara Barlow
(@joebarb74) reported
@virginmedia rubbish service on broadband, how do I get a new router? Same one for 6 years
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Chris Wheatley
(@ChrisWh34284913) reported
@virginmedia Please... 3 routers in... how can I get you to acknowledge that my internet dropping out 10 times + a day isn’t a faulty router and the service is affecting my work, my kids education, and my internet controlled house devices. PLEASE PLEASE HELP. I’ll beg!
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amanda foster
(@amandafoster_77) reported
@virginmedia haha absolutely the biggest joke of the decade! Take the money and provide no service.... a huge scam if ever I saw one! 15+ years of money down the drain. Bet Branson is still rubbing his hands together #virginsonlytobroadbandservices
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Matt Dennis
(@MattDen82519810) reported
@virginmedia Anyone got any recommendations to who can provide a fast reliable broadband service ?