Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 03/11/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hackney, London, Islington, City of Westminster, Newham, Croydon, Southwark, Watford, Paddington, Tower Hamlets, Wembley, Camden Town, City of London and Barnet.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomIslington TV
United KingdomCity of Westminster Internet
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • saschlike Captain Morgan-Evans (@saschlike) reported from London, England

    Who needs a man when Virgin Media goes down on me everyday

  • GraceKemp90 Grace Kemp (@GraceKemp90) reported from Lambeth, England

    @virginmedia So annoying especially with all the working from home that’s having to happen at the moment! Says there are two issues in my area and not fixed till 9:45pm tonight! X

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia And again this morning. Honestly worst internet provider. Nothing ever works, this is awful.

  • DannMustDie Dan of Rivia 🐉 (@DannMustDie) reported from Richmond, England

    Second day in a row my internet has cut out mid stream at 9pm at night. What the **** @virginmedia ?

  • rebeccastewartx Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England

    @virginmedia broadband, phone and TV all down in N7 area. Any updates?

  • Vveksrivastava Vivek Srivastava (@Vveksrivastava) reported from Watford, England

    @virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover

  • rugfoot Richard Gray (@rugfoot) reported from Ealing, England

    @virginmedia broadband in w139LS seems to be down. Known issues? Reconnection eta? Virgin broadband

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Merton, England

    @virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?

  • emmyreay Emma Reay (@emmyreay) reported from Ealing, England

    @virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • natasha_fashion natasha cowan (@natasha_fashion) reported from Hackney, England

    @virginmedia please may you contact me ASAP. Am having a massive problem with #virginmobile and am not getting anywhere with any of your numbers. 🤯

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • MrBriggsie James 'Jimmy' Briggs (@MrBriggsie) reported from London, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    @virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience

  • Veevs Veevs 🇵🇪 (@Veevs) reported from Richmond, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia prices continually increasing and no discount for loyal customers! I’ve been with them 20 years! Won’t remove landlines which are never used and all I get are nuisance calls!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonBlundell4 Simon Blundell (@SimonBlundell4) reported

    @virginmedia £8 a day after 2 days down….. we pay more than that!!

  • e25d5929a0334b0 Glen Baines (@e25d5929a0334b0) reported

    @virginmedia Obviously.... Because that's the answer to every problem anybody ever has.... Also rebooted router, twice, still the same. Maybe stop throttling peoples speeds then we'd have no reason to complain!

  • paulshaywood Paul Haywood (@paulshaywood) reported

    @virginmedia No one has got in touch to help us and the problem with our bill/ package still exists. Please can someone call us.

  • villidren Villidren (@villidren) reported

    @virginmedia is there any way to track a service request? They were supposed to be here between 8am and 6pm. But have not shown up yet.

  • bacon6_ellie Eleanor Bacon (@bacon6_ellie) reported

    @virginmedia Then can you please sort this out and put this credit on my as you incorrectly took the money. You need to fix this

  • bacon6_ellie Eleanor Bacon (@bacon6_ellie) reported

    @virginmedia I have text in, I’ve already said that. I’m leaving VM as soon as possible - worst customer service I have ever experienced

  • swifty2Fifty Nick (@swifty2Fifty) reported

    @virginmedia Just any engineer. Was promised within 4 hours after talking to your customer service team at 9am. If you can private message me I can give you account details if that helps.

  • mr_gobrien Gary O'Brien (@mr_gobrien) reported

    @virginmedia i checked during the 2nd practice today - same problem as often - press the red button - when a multiscreen is then picked the sound switches from the commentary to the background noise - the yellow button is then supposed to toggle between commentary and background but doesn't.

  • rcrain_astro Rob Crain (@rcrain_astro) reported

    @virginmedia Oh I see, I have to fix it…

  • haywooddev Jackie (@haywooddev) reported

    @virginmedia having the most awful experience with your customer service team. You have missold me a package, you said you would rectify it, you still have not. The team are handling it terribly. I have raised one complaint and about to raise another. Can someone please help?