Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 02/01/2026 02:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Mitcham, Hackney, Camden Town, Southall, Newham, Enfield Town, Wembley, Ealing, Islington, City of Westminster, City of London, Hampstead and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomMitcham Internet
United KingdomHackney Wi-fi
United KingdomCamden Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • LauraLobelle Laura Mata Lobelle (@LauraLobelle) reported from Islington, England

    @virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly

  • andystock22 Andy Stock (@andystock22) reported from City of London, England

    @DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.

  • paulcurry67 Paul Curry (@paulcurry67) reported from Spelthorne District, England

    @virginmedia just advise this is my 30 day notice period for the work to see ... I have tried to call but all I get is harassed by one of your idiot staff in India who teally have no clue!!! My direct debit will be stopped in 30 days and I will finally be free of you!!!

  • BillyWhufcCoyi2 Billy⚒⚒ (@BillyWhufcCoyi2) reported from Maple Cross, England

    20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬

  • paulcurry67 Paul Curry (@paulcurry67) reported from Spelthorne District, England

    Anyone considering going with @virginmedia ... DON’T!!! Possibly the worst company I’ve ever dealt with, incompetent, rude, shambolic are just a few words that spring to mind. Broadband is terrible but in 30 days I’ll finally be rid of them!!!

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    @helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.

  • music235 Nick 235 (@music235) reported from Brentford, England

    @virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Is there a problem with Virgin media, internet is not working!

  • Wendy_Wo_Wo Wendy Rochester (@Wendy_Wo_Wo) reported from Southall, England

    Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡

  • THSARAIVA Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    On the phone for an hour. SORT YOU CUSTOMER SERVICE OUT! #CustomerExperience #CustomerService #virgin #virginmedia #Loyalty

  • shplendid Alistair (@shplendid) reported from Merton, England

    @virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧

  • RupaG Rupa Grahame (@RupaG) reported from Merton, England

    @virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.

  • thekjulika Kristine Julika (@thekjulika) reported from Barnet, England

    The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet

  • CHICcaFSR cristina abriani (@CHICcaFSR) reported from Wandsworth, England

    @virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down

  • ecoSuperMan Clark Kent (@ecoSuperMan) reported from Tottenham, England

    Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia down AGAIN

  • KudaLudaLegend1 Kuda Madzikanda (@KudaLudaLegend1) reported from Poplar, England

    @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wardy_uk Nick Ward (@wardy_uk) reported

    @virginmedia 2 hours waiting so far to ask why I’m paying for a service that’s almost 2 weeks late being activated - is this acceptable?

  • JWilliamsKunt John Williams (@JWilliamsKunt) reported

    I hope @VirginVoyages are better than their internet service. #virginmedia

  • Ellpeegram Michael Phillips (@Ellpeegram) reported

    @virginmedia This morning I saw a message that I need to download an update of Virgin Mobile Network software, clicked & it didn’t download..can’t find the notification anymore, mobile network all flat on my phone, I can only make wifi calls

  • KirkbyScouser *KirkbyRedScouser⭐️⭐️⭐️⭐️⭐️⭐️ (@KirkbyScouser) reported

    Turns out the white cable coming from the back of the Virgin box the splitter had loosened🥴 apologies for my recent rants ( your service is still below what’s expected from a high end business. @virginmedia

  • marty18519068 marty (@marty18519068) reported

    @virginmedia after 2 hrs phone w/ virgin, rebooting, etc no solution & they said red light means nothing. I am 80 yrs and alone. if there's a fire, etc virginmedia is directly responsible. i have recorded it all. this cannot be right, much less humane

  • Skibird217 Tigerfeet💙 (@Skibird217) reported

    @virginmedia It’s been saying there’s no known issue but we have a dead line, it’s been logged and a manager was meant to call us back earlier but maybe his phone is broken too! 😜

  • leeezemak the anxi3ty (@leeezemak) reported

    Of course virgin media is down during the recoupling #loveIsland

  • Digger525 Andy Hill (@Digger525) reported

    @virginmedia TV and Broadband not working called to report fault and told that Techician needs to call, promised it would be tomorrow but now told not til Monday. Wonder how long it would take @SkyUK to come and install? #crapservicevirgin

  • mdbethell_ Matthew Bethell (@mdbethell_) reported

    @virginmedia Internet down completely again, twice within a month. Surely we are liable to leave with the inconsistent service?

  • Skibird217 Tigerfeet💙 (@Skibird217) reported

    @virginmedia It’s a pity that your call centre didn’t know what was going on but thanks for the update … hope it’s not as long as my landline which is still broken a week on!