Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Croydon, Harrow, Southall, Hounslow, Waltham Cross, City of Westminster, Hampstead, Harringay, Greenford, Paddington, Wembley, Poplar and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia Is this really the standard of service you think is acceptable
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
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Chris M
(@ChrisdMRF) reported
from
Richmond, England
@virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your contact us chat service online isn't working either!!!!
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I have been a long time customer. Is this the service you offer?
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Matthew hirst
(@POWfitnessUK) reported
from
Southall, England
VirginMedia customer service is disgusting. Had loss of service for 6 weeks and now fixed refusing to pay compensation owed. You will be losing a customer in me.
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s still not working...
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Yes it was on their and now it’s not but it’s still not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stimo
(@Stimo_5) reported
@virginmedia It says no known issues when checking the service for my postcode. I have since reseated the power cable to the modem and now the light on the front isn't coming back on.
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Maxime Kappler
(@MaximeKappler) reported
@virginmedia I dont have an account with VM anymore I can't post anything on your website. and I find it impossible to contact the customer service. That is inacceptable for a company like yours!
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David Ruddell
(@davidruddell) reported
@virginmedia Was offered £30 to close my complaint on Fri. I refused and was told someone would contact me from customer services within 24hrs. Still nothing
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David Marshall
(@davidcmarshall1) reported
@virginmedia internet has been down for the last 15 minutes, not great when there are two people working from home. Please can you provide an update on the issue?
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SydenhaMural
(@sydenhamural) reported
@virginmedia internet seems to be down in #SE26 - no TV or wifi for last 45 mins or so...
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John
(@se3john) reported
This is so ridiculous it's laughable - today @virginmedia phoned to offer me £50 because of the atrocious service I've had since Jan. I asked if they'd considered just fixing the issue... Nope, clearly hadn't even crossed their minds despite that being my only request ever week.
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HRH PCoW
(@AmelieEvita) reported
@virginmedia hello, wifi down again. Can you help??
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windoggydog
(@viteboywin) reported
@virginmedia Long story short, losing Data when making a call. No access to internet at all while on a call. Been thru same process 2 or 3 times with call centre, told the same things, and had the same outcomes. Never happened with any previous device or network
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CORA HARRISON
(@CoraHarrison15) reported
Sorry folks videos are slow this week due to being without internet for almost seven days now. Was due to be fixed today but @virginmedia is incompetent and never bothered telling me they've once again pushed back my fix until tomorrow.
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d2w_v3s
(@D2wV3s) reported
@virginmedia Naaa, I'll just got to @Ofcom . You can't even handle complaints properly. I'm done with this joke, insecure, unstable, lying company. Been waiting all day for a call from ya that you 100€ promised I'd have after speaking to you yesterday. Joke company. #avoidvirginmedia