Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, London, Newham, Hammersmith, Enfield Town, Hayes, Tower Hamlets, City of Westminster, Islington, City of London, Poplar, Southall, Hounslow and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Croydon |
Total Blackout | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Newham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia Probably not looking at the full conversation history then. Problem not between cabinet and house. However engineer forgot again to put notes down. Said to contact him and he abs his line manager would ensure resolution, however not returned calls or messages
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia No it was an automated service it seems. Before I could say to a person or press a button to talk with some one the line cut off lol
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
Hi @virginmedia - what’s going on this weekend? TV and broadband sporadically working. Your site says everything is ok but I’ve not been able to connect to the internet all day and the tv service is having an absolute meltdown every hour or two.
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia I have made a formal complaint and i already have the connect app, it does not help me!
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cwm :3
(@catmxc) reported
from
Islington, England
@virginmedia is there an outage in islington?? Me and my neighbours with Virgin have had no WiFi for 2 days
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
@virginmedia It’d be great if somebody could investigate that without me having to go through the support playbook of all the steps first. I need the connection for work.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia Currently waiting in the Q Turns out you ring and it tests then asks you to reset. Once that dosent work you ring back. System recognises at that point your still having issues. And offers to talk with a person. Thanks again for your attention in this Paul
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
@virginmedia It’s happening periodically on a wired connection (not wifi related). When it happens upstream drops to 150-300Kbps and downstream drops massively too. No known issues reported in my area, but it’s been happening for a few days now.
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Dave Pynor
(@DavePynor) reported
from
Walthamstow, England
@skyboxoffice @virginmedia I’ve just paid £26 for the fight night and it’s pixelated glitches? What’s happening?! Please help or give me a refund! Mental!
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia Its now been 6 hours and nobody had called me. This is the bad service I am talking about! Its not good enough!
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linda holmes
(@pussinpjs1) reported
from
Camden Town, England
@DarknessHayz @virginmedia Poor mum hope she is OK xx
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia @VirginMediaCorp guess we will go another week without being able to resolve! If only you understood the actually impact this has had... #promises #fail #CustomerService
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Umar
(@Umar_iFL) reported
from
Merton, England
Surely @virginmedia should be offering full refunds for any customers that bought #JoshuaPulev Picture issues still not fixed. RT to get @virginmedia attention as they haven’t made any comment on it yet.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia Now I'm a little pissesd off. 1 hour in line waiting and at 19.53 exactly 1 hour its cut off. Your side of customer service 10/10. Phone sides rating 0/10
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia Issue is still ongoing. I have called the helpline twice and after dialling my password and getting a dial tone, I have been cut off both times before speaking to anyone. Are your phone lines broken?
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginhelp i have been having issues with my broadband with @virginmedia for months. The router has been changed still no joy, a virtual tech was supposed to call me on Wed, he didnt, i keep calling and im still at square 1. Kids all study from home, so frustrating, help me🙏🏼🙏🏼
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia This is not a new issue, its been months. The wifi keeps dropping all day everyday. I believe its an external issue i need an engineer. And how do i complain about the service i am receiving?? I am paying for something iam not receiving.
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia I just got a direct message from you but i dont think it was you! Also no issues but the wifi wasnt working. Its back now will go again
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia yet again, service down and 1 hour + wait for support
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Paul Dupree
(@PaulDupree19) reported
from
Harrow Weald, England
@virginmedia I’m struggling paying my monthly fee & now notice it’s gone up this month as my discount offer has run out. Can you please offer me another loyalty discount or I may have to cancel. I also work for the NHS in case you offer staff any discount. Thanks in advance, Paul
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KM 22
(@MotorsportKM22) reported
@virginmedia SORT YOUR ******* ****** INTERNET OUT!!!! CUT OUT ON ME SIX ******* TIMES!!! ABSOLUTE ******* DOG TRASH!! & IT WOULD HELP IF PEOPLE DIDNT TAKE ALL THE BANDWIDTH WATCHING PORN MOVIES!!!!!!!!!!😡😡😡😡😡😡🤬🤬🤬🤬🤬🤬 SORT IT OUT YOU ******* USELESS BIRDFUCKS!
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Bartels
(@ZeeBartels) reported
@virginmedia Thanks for the info, complaint incoming. Cause we are now into hour 9. I am curious as to how quickly an outage gets resolved if virgin businesses were affected.
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Scott Kensett-Hopkins 🇺🇦 🏳️🌈🇺🇦 He/Him
(@twoboyz) reported
@virginmedia Also worth pointing out as this WAS the response to a written objection I fail to see how you will entertain further objections as your decision appears to have been made. However bad inappropriate and distasteful I think taking money from dead people is.
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Sarah Power
(@SarahKPower) reported
@virginmedia It was updated to 20:05 but still not fixed and no update since then. With the service down since midday (it’s TV and internet) this has been really disruptive, would be great to get some more information if possible.
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Jordan Lennox
(@jordanlennox686) reported
@virginmedia So I just have to deal with my problem then ? How is someone from Philippines meant to understand someone from Scotland wtf
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Bartels
(@ZeeBartels) reported
@virginmedia It’s the fact that you are affecting peoples work, not to mention your compensation rules states after 2 days. With a significant majority of the workforce WFH @ least 2 days a week, that is not acceptable, and my monthly payments are for 30 days of service not 29.
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Tom Deamer
(@Deamer44) reported
@virginmedia It's reporting no issues currently.
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Alan Howell
(@Alan_Howell) reported
@virginmedia why can I never get a phone network when I’m not in the UK. It’s driving me mental.
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Kathy Miller
(@KathyMi25429227) reported
@virginmedia NO service .no broadband abd A Level papers to mark.. C'mon Virgin.. cannot book an engineer thru cystomer service as apparently 25% people affected in my area but NO info. No message.. UNACCEPTABLE- PLEASE RESPOND.WHEN WILL INTERNET BE RESTORED?
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Sara Bennison
(@Sallypip) reported
@virginmedia Still no internet @virginmedia. There was a brief moment of hope when you said the issue was closed. But it isn’t No proactive communications either which is just rubbish