Virgin Media Outage Report in Willesden, Greater London, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Poplar, Wembley, Camden Town, Croydon, City of Westminster, Newham, Enfield Town, Southwark, Kingston upon Thames, Westminster Abbey, Brent, Hackney, and Islington.

City	Problem Type	Report Time
London	Wi-fi	2 hours ago
London	Internet	4 hours ago
Hammersmith	Internet	6 hours ago
London	Wi-fi	11 hours ago
London	Internet	12 hours ago
Poplar	Internet	13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Indar Picton-Howell (@NadirIndar) reported 9 minutes ago from Lambeth, England

  @helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.

• 
  Allie Anderson (@funsizeAllie) reported 12 minutes ago from Enfield Lock, England

  @virginmedia down AGAIN

• 
  Laura Beck (@LauraBeck123) reported 16 minutes ago from Hackney, England

  @SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.

• 
  Laura Mata Lobelle (@LauraLobelle) reported 21 minutes ago from Islington, England

  @virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly

• 
  Clark Kent (@ecoSuperMan) reported 22 minutes ago from Tottenham, England

  Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!

• 
  Rupa Grahame (@RupaG) reported 22 minutes ago from Merton, England

  @virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.

• 
  Kristine Julika (@thekjulika) reported 26 minutes ago from Barnet, England

  The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet

• 
  Andy Stock (@andystock22) reported 30 minutes ago from City of London, England

  @DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.

• 
  Wendy Rochester (@Wendy_Wo_Wo) reported 31 minutes ago from Southall, England

  Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡

• 
  Thiago Saraiva (@THSARAIVA) reported 32 minutes ago from Camden Town, England

  @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

• 
  Nick 235 (@music235) reported 34 minutes ago from Brentford, England

  @virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.

• 
  Alistair (@shplendid) reported 35 minutes ago from Merton, England

  @virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.

• 
  cristina abriani (@CHICcaFSR) reported 36 minutes ago from Wandsworth, England

  @virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down

• 
  Billy⚒⚒ (@BillyWhufcCoyi2) reported 43 minutes ago from Maple Cross, England

  20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬

• 
  Kuda Madzikanda (@KudaLudaLegend1) reported 45 minutes ago from Poplar, England

  @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

• 
  Michelle Nathan (@michellenathan1) reported 47 minutes ago from Shenley, England

  @virginmedia Is there a problem with Virgin media, internet is not working!

• 
  Rose Cooney (@rosecherished) reported 51 minutes ago from Bromley, England

  Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧

• 
  Jane Tippett (@Janietip) reported 54 minutes ago from Camberwell, England

  @virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.

• 
  Alistair (@shplendid) reported 54 minutes ago from Merton, England

  I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...

• 
  adouble (@uchiazoro) reported 56 minutes ago from Brentford, England

  Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel 💙 (@nigel_nigbob) reported 2 minutes ago

  @TheFlyingKipper @virginmedia They are due for a call from me soon. Had a planned power cut this morning in our area but they didn't tell virgin media. When it went off there was a large scale outage and they got into a panic.

• 
  Russell Dixon (@dixonrussell) reported 2 minutes ago

  @virginmedia Hey guys, myself & my partner have recently upgraded our wifi/tv package, however the provided cabling isn't long enough to get from the wall to the TV/router (due to the router and TV box needing to be physically connected)...can you help???

• 
  Mr.Redfern 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@MrRedfernGT) reported 5 minutes ago

  @virginmedia I'm not dealing with webchat. I've been waiting in a que to chat to someone for the past few days only fir the que to go to zero and then "connecting" with nothing. Horrendous service.

• 
  Farina (she/her) (@farinabp) reported 5 minutes ago

  @virginmedia I will. It's still not fixed despite the fix time of 14.45 earlier

• 
  Tim Jones (@PSTimJones) reported 6 minutes ago

  @virginmedia Yes, and called you 4 times and been told every time the issue is fixed, I now have had to raise a complaint in the hope it gets sorted.

• 
  w.r.goodridge (@wrgoodridge) reported 7 minutes ago

  @virginmedia It’s been going on for a month Virgin has sent the phone back to the customer not repaired. Do you have an email address I can send you all the information?

• 
  Kelly Preedy 💫 (@kellypreedy) reported 9 minutes ago

  @virginmedia I tried that. I ended up on a text conversation, then on a whatsapp chat. Eventually, after 6 hours of try & endless repetitions, I finally got someone to cancel my contract. What a nightmare, what a waste of time.

• 
  Veraithy (@Veraithy) reported 9 minutes ago

  @virginmedia I have recently solved my issue by leaving my router off for a while, thanks for helping anyway.

• 
  w.r.goodridge (@wrgoodridge) reported 9 minutes ago

  A relative has spent over 4 weeks trying to sort out her broken phone with @virginmedia a disabled pensioner with no help at all from so called customer service! Appalling Virgin Media no empathy or help at all!

• 
  Michael Butlin (@MichaelButlin) reported 12 minutes ago

  .@virginmedia BROADBAND DAMAGE TO ROADSIDE CABINET Location Off Lincoln Avenue Twickenham In the alleyway to Selkirk Road #TWICKENHAM .@LBRuT_Help Information only