Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southall, Hampstead, London, Paddington, Hackney, City of Westminster, Croydon, Carshalton, Southwark, Mitcham, Camden Town, Newham, Enfield Town, Wembley and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Southall |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Dan Padgett
(@danjpadgett) reported
from
Wandsworth, England
. @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.
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Miguel
(@agathodaimonix) reported
from
Hackney, England
got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
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sam shea
(@thecatsrgrowlin) reported
from
Tottenham, England
@DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@DrEMcNaught @virginmedia They have the worst customer service I have ever known
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally
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Nuno Lopes 🦦🏳️🌈
(@NunoEd) reported
from
Lambeth, England
@virginmedia My internet keeps dropping (right now for instance) and it’s been like this for since I signed up (2 months). All my neighbours have been complaining about the same. During a period when I need my internet almost at all times it’s letting me down and making me lose business
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
Still down @virginmedia. Utterly diabolical service!
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ice
(@__dimeji) reported
from
Enfield Lock, England
@virginmedia fix your **** connection **** sake
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Basel Mahmood
(@basel_mahmood) reported
from
Merton, England
Let me guess. @virginmedia is down again.
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Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
I will never ever subscribe to @virginmedia services due to how difficult they make it to change services/cancel contracts. It's a joke and should be looked at by @Ofcom.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
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Bhavin
(@Bhavinchief) reported
from
Brentford, England
@virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.
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Three Peace
(@ThreePeaceSweet) reported
from
Tottenham, England
@milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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Richard Wynne
(@RichWynne1979) reported
from
Hackney, England
@virginmedia Still terrible . Currently using 4G in my living room
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Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
@virginmedia Hi! I would like to cancel my service! I've tried online, via phone and now on your fourth department via text message!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roony Martin
(@roonymartin84) reported
@virginmedia Twice today I’ve finally got through to someone only for it to be disconnected or them put the phone down. Love being on hold for ages for that to happen.
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stephen blighton
(@ronnyvdubs) reported
@virginmedia trying to get through to cancel or discuss contract is impossible tried for 2 days now
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Steve McGilvray
(@stevemcgilvray) reported
Virgin media must be providing the worst customer service. Put on hold for hours and ask you the same questions but no answers. only communicate by text I need someone to fix my issues but you are put through to call centres who are a waste of time. Virgin Media please sort this.
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Phil Rogers
(@philmonkey) reported
@virginmedia No - because I don't believe that will fix it. However...I will do soon - and if there are still network issues then what will you do to address it at the network level?
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Dave Groves
(@davemrbiggo) reported
@virginmedia @VirginMoney I'm receiving txt message apparently from virgin saying that there a problem with my billing account on my phone bill .. iv looked at previous month bill and it been paid also iv Google apparently there alot of fake scams connect with virgin at the moment
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Bernard McGawley
(@swissbernie) reported
@virginmedia I’m going to seriously review my requirements and probably reduce to just internet service from you. I’ll be doing away with my landline on which I only receive nuisance calls and comparable free TV packages are available. I will call your customer services in the next few days.
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Sean
(@belbhoy44) reported
@virginmedia can someone please contact me from virgin media customer service
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Dookie1985
(@Dookie1985) reported
@virginmedia Being a key worker working from home and having to home school kids via online resources, being told to wait over a week for an engineer to fix a fault is ridiculous. How does that justify a 5% price hike?!
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James B
(@JamesAFTV) reported
@HarrySymeou @virginmedia Had similar problems
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Sam Bartle
(@sambartle) reported
@virginmedia reboot nation.. #CrudHub3 goes down again for the second time in an hour. Loving the service.