Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Islington, Croydon, Hammersmith, City of Westminster, Watford, Walton-on-Thames, Southall, Twickenham, Enfield Town, Camden Town, Kensington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Joe Fry
(@Joefry81) reported
from
Watford, England
@virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬
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DJ SEMO 🍦
(@DJSemo) reported
from
Hillingdon, England
Second time my @virginmedia has gone down right as #GamesOfThrones comes on! 😤
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Azmain
(@Azmainnnn) reported
from
Walthamstow, England
@virginmedia your broadband is a pile of ****. The amount of times I’ve gone without broadband ever since joining your service! 😤
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Allie Anderson
(@funsizeAllie) reported
from
Enfield Lock, England
@virginmedia broadband keeps cutting out, intermittently for days now. Done all the checks, connections etc fine. Turned off & on many times. The online diagnostic test says there's no problem but THERE IS & MY INTERNET IS UNUSABLE! Please advise ASAP.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN
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Chris Shepherd
(@shepherd_1972) reported
from
West Molesey, England
@virginmedia I take it service is up the wall again. !!! Been so temperamental today it been to frustrating. Seriously thinking about leaving again. Worst thing you don’t inform your customers and your service status tool is so crap since it’s always green and working fine
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Alistair
(@shplendid) reported
from
Merton, England
I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...
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adouble
(@uchiazoro) reported
from
Brentford, England
Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media
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lizzie
(@KatySean9396) reported
from
Walthamstow, England
@virginmedia when are we going to get our service back to normal please been down most of the day download speed 6.67 at the moment
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Phil Stone
(@stillphone) reported
from
Kensington, England
If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!
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Pooja Davé
(@PBouhlel) reported
from
Harrow Weald, England
@virginmedia @virginmedia @virginmedia words cannot describe my frustration at your despicable customer service. I have been a loyal customer for 6+ years The way I was treated was outrageous, close to losing a customer, please contact me ASAP
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Dan Padgett
(@danjpadgett) reported
from
City of London, England
@virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.
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Chris Sutcliffe
(@chrismsutcliffe) reported
from
Hackney, England
@laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had
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kim lawrence
(@peppernpig9) reported
from
Croydon, England
@virginmedia I can not get hold of any customer service teams! I am going to try a shop now but I am so fed up
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lizzie
(@KatySean9396) reported
from
Walthamstow, England
@virginmedia You say there is a fault but the tv has been bad all day as well what with that I haven’t had a good service all day
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Phil Stone
(@stillphone) reported
from
Hillingdon, England
@virginmedia Not now as gave up trying to connect after 90 minutes. It’s just utter rubbish. Would never move to you guys...
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work
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Bob Hawkins
(@salvatorRosa) reported
from
Bromley, England
Dear @virginmedia we rang repeatedly to complain about the quality of our viewing experience thro’ TiVo when watching through iPlayer the programme stops & we have to restart to get a signal
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Steven Meagher
(@stevenmeagher) reported
from
Islington, England
Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ollie Jeffery
(@JefferyOllie) reported
@virginmedia 48 hours of complete loss! So I pay for something and it has to not work for 48 hours before I get compensation??? Again my Internet is still not working, this means my phone doesn't work. I am struggling to get phone signal and you are seriously restricting my ability to work.
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AshFox
(@AshFox46151715) reported
Just had a telephone call on my VM landline from someone claiming to be from Virgin Media offering me a discount from tomorrow. When I declined to pursue it online as requested, I was told to 'Just **** off'. Methinks it was probably a scam.....
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Emma Holt-Golding
(@EmzieGG) reported
@virginmedia No, nothing at all. We’re in BD22 and they’ve said it’s something to do with a fault in the Leeds area. To be fair, this morning was slow but ok, but this afternoon it’s really bad.
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JAMES
(@C_JamesN) reported
@virginmedia Please can you assist with an issue or provide an email address I can escalate issue to? Spoke to 4 different agents since February and still no call back or resolutions...
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David Rivier
(@davidrivier) reported
@PJWilkinson @virginmedia @downdetector They have monopoly in some areas especially on Fibre and could not care less about their customers (left me for 2 weeks without broadband!) , unless you are on the buying journey… Awful practices, yet ofcom does close to NOTHING!
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Oonagh McCutcheon
(@oonagh_mcc) reported
Is Virgin WiFi down? No one answering the phone, no one responding to chat and no info on website. What’s happening @virginmedia
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Bartek Podkowa
(@Bartek_Podkowa) reported
Would be fantastic if @virginmedia actually restored service sometime today, or at least kept customers informed about what's happening. Just saying... It's not as if people are working from home or anything.
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Ollie Jeffery
(@JefferyOllie) reported
@virginmedia @MartinSLewis Is it acceptable that I pay for a service but don't get it?
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Edward Fox
(@icemaz) reported
Trying to cancel my @virginmedia broadband contract and I get hung up when being transferred to the correct department for cancellations Thank you richard branson I hope space was very cool
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⭐️⭐️
(@_CFC_Luke) reported
@CatenaccioEra I would tbh but virgin media is having problems with videos