Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 02/24/2026 14:10

February 24: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Chingford, Wembley, Hayes, City of Westminster, London, Hackney, Hammersmith, Croydon, Southwark, Uxbridge, Southall, Woodford Green, Beckenham, Enfield Town and Merton.

Loading map, please wait...
City Problem Type Report Time
United KingdomChingford Wi-fi
United KingdomWembley Wi-fi
United KingdomHayes Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...

  • uberutz ubergk (@uberutz) reported from Lambeth, England

    @toby1kenobi @virginmedia Down here to at #se24

  • simonmacmichael Simon MacMichael (@simonmacmichael) reported from Ealing, England

    @ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Lambeth, England

    @virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun

  • lynseyshaw_ Lynsey Shaw (@lynseyshaw_) reported from Wandsworth, England

    @virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.

  • al_hereford Al of hereford (@al_hereford) reported from Kensington, England

    @virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.

  • amikotecha Ami Kotecha (@amikotecha) reported from Ealing, England

    @virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience

  • benhowlettuk Ben Howlett (@benhowlettuk) reported from London, England

    Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬

  • PeeWeeMFC75 silverfox🐺 (@PeeWeeMFC75) reported from Camberwell, England

    @Caroline_Day @virginmedia The whole of London is down

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!

  • Ronyaujla Rony Aujla (@Ronyaujla) reported from West Molesey, England

    @virginmedia I made a complaint when this happened weeks ago, which resulted in me forking out for my own router. You didnt acknowledge my complaint and sent a letter saying I should call you back and I did and still have had no response! Apalling service! Will have to go to Ofcom.

  • danhacks DanQPRHackney (@danhacks) reported from Lambeth, England

    @virginmedia do you ever work!! Always breaks down and you call and get a to busy to take your call!! Worst internet provider in history!!! #virginmedia #virginmediadown

  • GrahamStretch Graham Stretch (@GrahamStretch) reported from Ealing, England

    Virgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome

  • PawlinaBee Pawlina Bednarczyk (@PawlinaBee) reported from Barnet, England

    @virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case

  • JakElkes Jack Elkes (@JakElkes) reported from Hammersmith, England

    @virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.

  • devanHD devanHD (@devanHD) reported from Lambeth, England

    @virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!

  • scroogio Neil Cole (@scroogio) reported from Camberwell, England

    @LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Pubkip Pubkip (@Pubkip) reported

    @virginmedia hi, I’ve had two agents hang up on me this evening. The second time I asked her to promise to call me back if we got disconnected and nothing. Why and what is going on? I’m not going to call back a third time because what’s the point?

  • _ACFox Andy Fox (@_ACFox) reported

    @virginmedia Not that reliable for me anymore. Essential maintenance done yesterday. Text at 1800 yesterday saying it was all done. No wifi. Called you up, got stuck on hold for 45 mins after speaking to someone. Now I need an engineer to fix the issue that wasn’t there before the maintenance

  • nqt_s Miss Smith 👩🏼‍🏫🍎 (@nqt_s) reported

    @virginmedia still waiting for someone to collect, not been able to get through on the phone and no response here. Appalling customer service

  • DJRubidium Brett Ebbs (@DJRubidium) reported

    @virginmedia I am and still waiting to get CEOs attention on his company wasting time and being a bad service

  • davidbrown1982 David Brown (@davidbrown1982) reported

    @virginmedia Can someone please provide an update on this fault!? Just spoke to customer services and they couldn’t even find this issue! I despair!!

  • helkhiana Helkhiana (@helkhiana) reported

    i called them and he's like "there's some work done in your area until 21st, performance issues to be expected" how am i supposed to do my job @virginmedia ?? i'm not gonna get paid if i don't work for a whole week. plus i should be notified if any major work will happen.

  • Kay2021J JKay2021 (@Kay2021J) reported

    @virginmedia Clearly you’re not from the U.K. either The overseas team have been appalling with their service If you lot can’t direct me to speak to the U.K. team then @virginmedia can go to hell ****** #VirginMedia customer service team - the absolute worst

  • AlanMur76 murcogram (Caith masc) (@AlanMur76) reported from Waterford, Munster

    Why is the picture on virgin media always so bad? Are their cameras Nokia 3210’s?

  • Zachclose2000 zach close (@Zachclose2000) reported

    I really had enough of your crap ******* fix it or we getting you reported and done @virginmedia

  • LUKEOVERTHERE Luke Eduard (@LUKEOVERTHERE) reported

    @BeckyEverson @SkyUK @virginmedia Virgin media liked this yet I haven’t been able to get hold of support since January and they have ignored my DMs, absolutely awful service and overpriced service 👍👍