Virgin Media Outage Report in Willesden, Greater London, England
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The latest reports from users having issues in Willesden come from postal codes NW10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Enfield Town, Tottenham, Paddington, Acton, Ealing, Harringay, Feltham, Hounslow, Islington, Cricklewood, Hackney, Hayes and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| Enfield Town |
Internet | |
| London |
Internet | |
| Tottenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Michael Shilling
(@MemoryGate) reported
from
Croydon, England
@virginmedia @itvcorrie I suppose all those students locked down in halls at my old uni @ManMetUni need something to do.
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James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon
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AK
(@KnowlesyCPFC) reported
from
Croydon, England
@virginmedia is there a reported outage in the CR8 area? We’ve had no internet connection for nearly 30 minutes.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.
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mags
(@margarethines1) reported
from
Kensington, England
@virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!
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Miranda López
(@MiriLopezMusic) reported
from
Wandsworth, England
@virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)
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Emma Reay
(@emmyreay) reported
from
Ealing, England
@virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?
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mags
(@margarethines1) reported
from
Kensington, England
@virginmedia why’s you automated payment system not working!!!! 😡
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Dan of Rivia 🐉
(@DannMustDie) reported
from
Richmond, England
Second day in a row my internet has cut out mid stream at 9pm at night. What the **** @virginmedia ?
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?
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Rebecca Stewart
(@rebeccastewartx) reported
from
Camden Town, England
@virginmedia broadband, phone and TV all down in N7 area. Any updates?
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.
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Veevs 🇵🇪
(@Veevs) reported
from
Richmond, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia prices continually increasing and no discount for loyal customers! I’ve been with them 20 years! Won’t remove landlines which are never used and all I get are nuisance calls!
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Merton, England
@virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Hammersmith, England
@virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BoxingFan
(@BoxingF99591972) reported
@virginmedia @theatre_cat Your service is 5hite and your fake customer service is even more 5hite!
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Rico Suave
(@shahislam007) reported
@virginmedia Cant solve a complaint, wont take a complaint, wont issue a call back, cant use your messages...******* hell!? What the hell do you lot do over there besides waste customers time?!
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Nickjaggers
(@Nick_Jaggers) reported
@virginmedia trying to cancel broadband is almost impossible. Calling an Indian call centre where they try to get you to stay then hang up, live chat with no human to answer.
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Ratlysh
(@ratlysh) reported
@virginmedia Don't worry I'll fix it by terminating the contract and switching to Community Fibre like half your customer base already has 👍
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Rico Suave
(@shahislam007) reported
@Ofcom Thank you for your response. I will give you in full details of some of the appalling customer service provided by @virginmedia and how i have been let down constantly by their service. My complaint has not been resolved or looked into.
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Lak M
(@lak17) reported
@virginmedia Clearly a lack of customer care throughout the organisation. Can you please advise who to contact to terminate my services? Thankfully @CityFibre are now in my area. Time to go back to @skytv!
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ClareLouiseSimmonds
(@Clare_Simmonds) reported
@virginmedia I’m also super unhappy with the fact I’ve had no broadband now for 6 hours. Will there be compensation for this? I’ve literally lost a full days wages over this. It’s not on. App telling me service aimed to be back by 6pm. Too bloody late by then
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Matthew Hellard
(@Matt_h31) reported
@virginmedia @kinghbkay Iv got exactly the same problem. Why run a promo then don’t follow through with it.
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The House Of Kylie Minogue 🏳️🌈🏴
(@gaycatdad11) reported
@Heather08014774 @virginmedia He had no respect for me or saw me as equal! Never again hen! The same to you 🥰🥰
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Phil Whyman
(@PhilWhyman) reported
Rescheduled for over a month later! Why bother giving the options to choose install date? So, I decided to cancel. I am not kidding you, trying to contact Virgin Media is an endless merry go round. I attempted 4 times via phone...cut off EACH time. EACH TIME!! Then was asked 2/3