Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, Kensington, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Hammersmith	Internet	7 hours ago
Hammersmith	Internet	2 days ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	E-mail	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Duarte Mendonça (@DuarteMendonca) reported 11 seconds ago from Hammersmith, England

  @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

• 
  Gabriela Lungu (@GabrielaLungu) reported 41 seconds ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

• 
  LegoGuard .... Ian (@thelegoguard) reported 2 minutes ago from Camden Town, England

  @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

• 
  Jose Carvalho (@josethepotter) reported 5 minutes ago from Hammersmith, England

  Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin

• 
  MarshmallowMedia (@eatcheeselouise) reported 7 minutes ago from Camden Town, England

  @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

• 
  Guy Leech (@guyrleech) reported 8 minutes ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Shane (@Barmybuilder) reported 10 minutes ago from Camden Town, England

  @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

• 
  Hasnat Ahmed (@hasnat2002) reported 12 minutes ago from Ealing, England

  @virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.

• 
  Shahin Ali (@ShahinA82783043) reported 16 minutes ago from Camden Town, England

  @virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers

• 
  lucy francis (@lucyfrancis_tri) reported 16 minutes ago from Camden Town, England

  @virginmedia I will again but i get the recorded message. Thank you for trying to help.

• 
  Emma Churcher-Holt (@emmalouchu) reported 20 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 21 minutes ago from Ealing, England

  @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

• 
  Cate McLaurin (@madebycatem) reported 26 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  Gabor (@GaborPfalzer) reported 27 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  Neil Boote (@MisterBoote) reported 28 minutes ago from Ealing, England

  Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq

• 
  Yessi Bello-Perez (@yessibelloperez) reported 41 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Sophie GUERINET (@soguerinet) reported 51 minutes ago from Ealing, England

  @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

• 
  Richard Sutton (@RichSuttonActor) reported 53 minutes ago from Ealing, England

  @virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.

• 
  Gabor (@GaborPfalzer) reported 55 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Bruno Belcastro (@argen) reported 57 minutes ago from Camden Town, England

  @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  South Coast Commuter (@CS_Hants) reported 6 minutes ago

  @virginmedia I did. They were of little assistance, never able to provide an accurate update and little benefit when outages occurred so often. Was then advised I could leave free of charge during my last 2 months (which I have) and yet you still charged me. You are an abysmal company 🤬

• 
  Benj (@BenjoPompey) reported 7 minutes ago

  Anyone know here work for Virgin media and fancies a new customer depending on what deals you can get me…. I’ve worked out sky customer service is about as much use as a cardboard window in a hurricane…

• 
  welshcake74 (@Welshcake74) reported 14 minutes ago

  @virginmedia Yes. It was the bereavement team that have the most awful and length process. So I’m doing it online. But I still had to wait on the phone and have the cancellation of contract spiel even though we aren’t cancelling. Just a poor process and no consideration for the customer

• 
  Graeson Laitt (@Laitty) reported 15 minutes ago

  @virginmedia Thanks for the reply. The issue is that I have already followed the guidance in that article and have created filters and blocked senders in both Outlook and Virgin Media Webmail. The emails from the same domains continue to arrive despite those measures.

• 
  Laura Rogowski Weldon (@LauraRWeldon) reported 16 minutes ago

  @HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.

• 
  J (@the_geeker) reported 20 minutes ago

  @kelly_owls @virginmedia They are horrendous. Took me about 2 hours to cancel mine a few years and it still haunts me. Horrendous company

• 
  Arron Clinkscales (@Clinkyboy67) reported 23 minutes ago

  @virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia

• 
  glam2506 (@glam1961) reported 23 minutes ago

  @virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.

• 
  Sally Briars (@SallyBriars) reported 25 minutes ago

  @virginmedia I already have, multiple times and it says nothing is wrong, no issues in my area! I want to book an engineer but the website keeps sending me in circles!

• 
  MC (@_MCRL_) reported 28 minutes ago

  @virginmedia @21nonsense12 Never mind that DAZN has gone off sort it out we want a refund