Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Mitcham, London, Paddington, Hackney, Hammersmith, City of Westminster, Wembley, Fulham, Merton, City of London, Southwark, Enfield Town, Wandsworth and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Mitcham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Mac Laubscher
(@LinkedinMac) reported
from
Bushey Heath, England
@virginmedia any idea why services are down across the board in WD23 postcode area?
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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mark
(@PieFaceMark) reported
from
Poplar, England
Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼
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Jonny Paul
(@StrummerJonny) reported
from
Barnet, England
@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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Francesco Marchet
(@MarchetF) reported
from
Brentford, England
@virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
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peter james wigley
(@pjwigley) reported
from
Kingston upon Thames, England
@virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It went down about 45mins ago again and came back about 20mins later.
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Patrick Smith
(@P4TTL) reported
from
Chertsey, England
@virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Poplar, England
@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It's ok for now but evenings are the worst.
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Raynes Park Lib Dems
(@RPLibDems) reported
from
Merton, England
@virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?
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Mamba 〽️🦋
(@imbranzo) reported
from
Bromley, England
holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???
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James Brown
(@JammieBun) reported
from
Enfield Lock, England
@virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Sapient Gentleman
(@TheSapientGent1) reported
@virginmedia Broadband is down for second day in TS8. Very frustrating. If only their service was as reliable as their billing. Contract breach? I think so.
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Josh
(@JoshFWhite) reported
@virginmedia Update: on your status update you have claimed to have fixed the issue and there are no known problems. Why does my internet keep cutting out intermittently then?
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root@Noob
(@rootNoob_) reported
@FeelitWorking @virginmedia VM are a terrible company. Their line-speeds are unrivalled for the price, where VDSL is the only competition. But their support is crap and being forced to use their crap routers is a deal-breaker.
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Brian
(@Fulhamtweet) reported
And now I have to pay Virgin Media extra to remedy the situation. This is outrageous and will cause me to find a better internet supplier ASAP. Crappy customer service.
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Diz
(@Dizwod) reported
@virginmedia outage. Your check website does "further checks" then never does anything. I'm needing to work been trying for an hour now who can I contact?
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🇺🇦 Nathan Warnick 🇺🇦
(@DH5tv) reported
@ItsJustTac @virginmedia I'm guessing outage..
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Dean Apes
(@ApesDean) reported
@virginmedia is there an issue with broadband in the NE33 4TT area? I've rebooted my router and still only getting less than 1mb download! I am supposed to have 600mb service! Plus haven't been getting the guaranteed 42mb upload speed for months!
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John Skoteiniotis
(@j0hnskot) reported
@virginmedia Is this a different team to the one notified by your phone support line?
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Jeff Pratley
(@Pratjeffley) reported
@virginmedia He said that, as the “virtual technician” would attempt to resolve the issue, there was no need to schedule a visit. So there is no progress and no prospect of a technician appearing in person.
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root@Noob
(@rootNoob_) reported
Disclaimer: I'm not picking on @virginmedia BT's *support* has gone downhill if you're a residential customer, you're not even guaranteed a UK callcenter. Their business support however remains good, the scottish call-center is good.