Virgin Media Outage Report in Willesden, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Islington, City of London, Poplar, Southwark, Newham, City of Westminster, Hayes, Southall, Croydon, Hounslow, Bromley, Mitcham and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Islington |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
Haringey, England
@virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Geoff Rogers
(@GeoffRogersEU) reported
from
Hersham, England
@virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Steven Kraan 🐀
(@drawing_daily) reported
from
Islington, England
@virginmedia internet down second day in a row, when will it work again?
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia Green up/down arrow flashing and router restarting
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Tinders
(@safctinders) reported
from
Worcester Park, England
@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Declan Higgins ☘
(@declan1968) reported
from
Southwark, England
@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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foy
(@stuart_foy) reported
from
Haringey, England
lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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#AshTag
(@Ashley_Rhysss) reported
from
Southwark, England
The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Alex
(@ameehan71) reported
from
Bromley, England
@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Worcester Park, England
@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Saunders
(@itsphilsaunders) reported
@virginmedia New hub activated. Signal strength is still really poor. How can I get better WiFi? I’ll pay for a better hub, I’ll buy boosters. I’ve never had a problem until last couple months. What can I do to get WiFi performing well again
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Yvan Valasse
(@yvan165) reported
@virginmedia Hi Team, the issue is now indicated resolved. However I now have very low speed (under 1Mb) and it drops every 30mins. I have tried restarting, resetting, nothing works. Can you pls advise?
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Bergin
(@BellaBergin) reported
@virginmedia hi I got an error 2020 on my tv, my internet went as well. The wife box has a flashing green light. I have checked online to see if there’s an issue in my area and there isn’t. I was sitting down and it just went so wasn’t messing with wires.
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Grace Pattinson
(@graceepattinson) reported
@virginmedia Don't think we can do a direct wired connection. 150 says sorry that there are still intermittent problems.
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S E V O N N A -
(@sevonnahh) reported
@virginmedia you lot are quick to take money but can never be reached to cancel anything 🙃
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Justin Gallagher
(@JVLGallagher) reported
@virginmedia Not sure whether it said just speed issues
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Rich 'Cerebral Customs' Kearney
(@RichardKearney7) reported
@virginmedia so can you check if there are problems in Swindon area had no net for 2 hours now I have meeting this evening and work to do!
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KayDee
(@lemon_and_grass) reported
@virginmedia just signed up with virgin broadband. Made one spelling error in my email. now can't get hold of anyone to fix this for me. please can someone change it for me?
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Mark Piper
(@Rubystone911) reported
@DORIGHT1011 @virginmedia Piss poor service from @virginmedia who clearly don't care about their reputation. I'll certainly not be ever engaging with them.
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Jade
(@abraxas__) reported
@virginmedia No service faults. I’m a 2nd line broadband and Voip engineer. All local tests have been done. The superhub 3 drops CONSTANTLY. Ethernet speed fluctuates from 3mbps to 90mbps. More often on the lower scale. It also switches itself off when it feels like it...part 1