Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Watford, Hounslow, Newham, Enfield Town, Paddington, Hackney, Croydon, Poplar, Southwark, Camden Town, Harringay, Barnet and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Total Blackout | |
| Watford |
TV | |
| Hounslow |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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Sarah Garfinkel
(@DrSFink) reported
from
Islington, England
@virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.
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Rasta Fou
(@Rasta_Fou) reported
from
Kingston upon Thames, England
@virginmedia has got to be the #worst customer experience ever. 3times I have been cut off trying to report a problem with my landline. Do not sign up to this company. #bad service majorly #overpriced I do not recommend @virginmedia to anyone.
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
Merton, England
@virginmedia I did, I moved, Virgin cable is at front door but 2nd floor flat deemed insurmountable problem by engineers.jow I’m going from 140Mb @virginmedia to 3Mb BT. Disappointed to say the least.
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Rasta Fou
(@Rasta_Fou) reported
from
Kingston upon Thames, England
@virginmedia High call demand is unacceptable!! If you offer a service and you can’t even deliver that service! I would like someone senior to call me to make this right. In the mean time I will be contacting @BBCWatchdog
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Mike Oxmaul
(@SharifOmar3) reported
from
Hackney, England
@virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
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Tony sheavyn
(@sheavyn_tony) reported
from
Esher, England
@virginmedia no internet since early morning trying to work your service is becoming a disgrace
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2Ø2Ø
(@ellisdawg) reported
from
Hackney, England
@gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint
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Samantha Ovens
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
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#LondonNetworker
(@LondonNetworker) reported
from
Walthamstow, England
Virgin MEDIA down again!!!! @virginmedia
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🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus)
(@hibouxchouette) reported
from
Enfield Lock, England
Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9
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Tony Holder
(@bigtoneuk) reported
from
Kingston upon Thames, England
Hey @virginmedia! 3 days no internet or TV, you cancelled 2 visits because of ‘local network problems’, even though you identified a local fault in my premises. Can’t book another visit until the network fault is cleared. Oh, and to book it I have to call you again! #Fail
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Mr Digital Panda
(@MrDigitalPanda) reported
from
Lambeth, England
@virginmedia got a message to say it was fixed but my internet is still down Fault Ref: F007494959 This
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqueline Serna
(@JacquelineSerna) reported
@virginmedia So another week without internet and unable to work from home. We were sent a sim with unlimited data and it has had no service since last night. We have tried it in 3 different phones. What kind of company are you running?
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Mehnaz imtiaz
(@MehnazImtiaz) reported
@virginmedia just been told mast in my area is dead and no timescale on when to be fixed. And told to transfer to other provider. Can someone from Uk pls call me to resolve this issue as I’m getting nowhere n paying for no service. 😡😡
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Claxton
(@coolasfridges) reported
@tara_kennedy @virginmedia Surely you can leave the contract with just one month's notice if they can't supply the same service at your new address. I'm 99% sure this must be the case?
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Deepak K Rana
(@deepak_k_rana) reported
@virginmedia But you haven't. This is a second time in less than 7 days, the network went down. Most people are working from home now days, your service is interrupting essential work.
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Stacey O' Sullivan
(@Staceykym) reported
@virginmedia Yeah constantly my Internet has been going down every half hour the last few weeks
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Mystery John
(@Glempy) reported
Started trying to cancel my @virginmedia at 12:50. Still waiting to be connected to a “customer retention expert.” This is a very creative view of a “up to 45 minute wait,” these sort of tactics to prevent people from cancelling aren’t cool
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Deepak K Rana
(@deepak_k_rana) reported
@virginmedia Outage from the service page is been removed. Its showing up and running on the service status page. My router is showing green light on Wifi and network icons.
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Banhammer72
(@Banhammer72) reported
@virginmedia TBH I have no real idea, it has the (L) TV package and M100 at the start that upgraded over time to have 250mbps internet, I'm now 50mbps down and after 5 years I've still not plugged in the TiVo box.
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chris henry
(@chrishenry88) reported
@virginmedia You did over the weekend , five minutes later ( literally ) WiFi dropped off yet again . As for the money owing on the account , I’ve paid enough for awful service but no more !
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MattCannell
(@MattCannell) reported
@virginmedia Been trying and failing to get ahold of one of your “Field Sales Advisors” for a few days now. My broadband was meant to be installed on Monday and was cancelled without explanation or rescheduling. Been impossible to talk to a person. Please help.