Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Camden Town, Wembley, Kensington, Greater London, Brent, Brent, Paddington, Hampstead, and Ealing.

City	Problem Type	Report Time
Hammersmith	Internet	6 hours ago
Hammersmith	Internet	8 hours ago
Camden Town	Wi-fi	11 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Alex (@booshkla) reported 1 second ago from Camden Town, England

  @virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 2 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  Jeff Salmon (@JeffSalmon) reported 6 minutes ago from Camden Town, England

  @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

• 
  Jason Hier (@jasonhier) reported 8 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 11 minutes ago from Ealing, England

  @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

• 
  Timbo (@timlardner) reported 19 minutes ago from Camden Town, England

  @virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?

• 
  lucy francis (@lucyfrancis_tri) reported 22 minutes ago from Camden Town, England

  @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

• 
  VM (@BowTieMendoza) reported 24 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Jen Daly (@jgraha14) reported 25 minutes ago from Ealing, England

  @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

• 
  Simon Crowther (@SCcrowther) reported 30 minutes ago from Camden Town, England

  @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

• 
  Gabor (@GaborPfalzer) reported 35 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  Cate McLaurin (@madebycatem) reported 40 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  Duarte Mendonça (@DuarteMendonca) reported 41 minutes ago from Hammersmith, England

  @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

• 
  Robert Józef (@Robertjp0121) reported 43 minutes ago from Ealing, England

  @virginmedia issue with Router (wifi) — no internet and intermittent connection; pls fix this bloody issue!!!!

• 
  Sophie GUERINET (@soguerinet) reported 44 minutes ago from Ealing, England

  @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

• 
  Alessandro Ferrara (@iamAleFerrara) reported 47 minutes ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  Mabs (@Mabs79) reported 51 minutes ago from Camden Town, England

  @virginmedia is there an outage on London SE5

• 
  Robbie_Spice (@RobbieSpice89) reported 54 minutes ago from Paddington, England

  So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

• 
  Yessi Bello-Perez (@yessibelloperez) reported 54 minutes ago from Ealing, England

  @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

• 
  Emma Churcher-Holt (@emmalouchu) reported 55 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nurburgringuk (@nurburgringuk) reported 3 minutes ago

  @virginmedia I am a long standing customer of 20 years, can you please explain WHY new customers get significantly better deals than loyal ones? This is legalised ROBBERY and a SCAM. Quite possibly THE worst company I've EVER dealt with. Contract CANCELLED.

• 
  Andy (@AndyRunningman) reported 4 minutes ago

  @virginmedia how long is the wait for customer services. Been on hold for 30mins. Have a problem with my tv box. Non of the diagnostics works. Been like it for weeks. Loosing the will to live trying to fix it!

• 
  Samina Masood (@Samina_masood3) reported 11 minutes ago

  @virginmedia Thanks for responding - sent a DM with all details about the complete loss of service complaint. It will be hugely appreciated that the issue is resolved immediately & we don’t have to further suffer by poor service your call centres are offering. Thanks

• 
  SFB-Mod (@cycleprawn) reported 11 minutes ago

  @1030pa @obbsie @virginmedia Pointless. They don’t give a ****

• 
  David Brierley 🍺 🏌️‍♂️ (@davidlbrierley) reported 12 minutes ago

  @virginmedia I have to switch the subtitles on again if I change the channel ? These are the main concerns regarding the 'upgrade' which unfortunately I am stuck with Surely if you have the technology to upgrade you will have the technology to achieve a down grade

• 
  Jane Wilson (@janewilson1812) reported 13 minutes ago

  @virginmedia can you help me!? On two occasions I have telephoned and been promised a new tv box as since I changed my WiFi box to a hub 5 my tv is not recording anything two weeks and nothing arrived

• 
  Gav Ferry (@GavFerry) reported 14 minutes ago

  @rossmckinley @virginmedia Good luck. We got rid as the price sky rocketed, trying to cancel was a nightmare.

• 
  BT Monty🌈 OTRB (@littledonna7) reported 15 minutes ago

  3 hours on hold to @virginmedia today - shocking service for your customers. Have given up. Completely unacceptable.

• 
  nicky kaleniuk (@nickytrickster) reported 25 minutes ago

  @virginmedia urgently trying to get through to customer services as my emails have gone down and was on hold with the most annoying music, and then was cut off dead at exactly 2 hours.

• 
  globalfireforum (@globalfireforum) reported 27 minutes ago

  @obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet