Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Hammersmith	Internet	3 hours ago
Hammersmith	Wi-fi	4 hours ago
Hammersmith	Internet	4 hours ago
Hammersmith	Wi-fi	12 hours ago
Hammersmith	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Alessandro Ferrara (@iamAleFerrara) reported 21 seconds ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  Jeff Salmon (@JeffSalmon) reported 3 minutes ago from Camden Town, England

  @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

• 
  Timbo (@timlardner) reported 5 minutes ago from Camden Town, England

  @virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?

• 
  Alan Hodge (@hodgie_hd) reported 7 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  Gabor (@GaborPfalzer) reported 13 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Jeff Salmon (@JeffSalmon) reported 13 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 21 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Gabriela Lungu (@GabrielaLungu) reported 22 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 26 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Sevki 💉 💉🎉 (@sevki) reported 28 minutes ago from Camden Town, England

  @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

• 
  VM (@BowTieMendoza) reported 31 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Konstantinos Veves (@k_veves) reported 32 minutes ago from Ealing, England

  @MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.

• 
  Shahin Ali (@ShahinA82783043) reported 33 minutes ago from Camden Town, England

  @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

• 
  Cate McLaurin (@madebycatem) reported 33 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  Emma Churcher-Holt (@emmalouchu) reported 34 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 41 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Gabor (@GaborPfalzer) reported 42 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Neil Boote (@MisterBoote) reported 46 minutes ago from Ealing, England

  Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq

• 
  YingHuiThe (@YingHuiThe) reported 57 minutes ago from Paddington, England

  @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

• 
  Shane (@Barmybuilder) reported 59 minutes ago from Camden Town, England

  @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 3 minutes ago

  @virginmedia I‘ve now been waiting 72hrs for a response. When Might I get a reply / resolution?

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 11 minutes ago

  @MartinSLewis Well, @virginmedia pretty useless at fixing their service too. Broadband down as we speak!

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 13 minutes ago

  @DrealSMAK @virginmedia Don’t waste your time. They only want you to DM them to keep your complaint from public view.

• 
  Dr Ioannis Zisis 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@zisisioa) reported 19 minutes ago

  Abysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 19 minutes ago

  Second guess, for @virginmedia… the classic ‘cut the wrong wire’ then a lot of head scratching to work out where the problem was?

• 
  Emily Atkins (@bahallathegreat) reported 20 minutes ago

  @virginmedia do u ever get back I’m disabled all I’m asking for is a little help I need a engineer to come look at the connection and lay down the cable to the floor. Yet your not answering back

• 
  Paul Wingrove (@paul_wingrove) reported 21 minutes ago

  @EDFofficiel Customer support at EDF UK shows a level of incompetence which is worse than Virgin Media, and God knows VM is utterly useless.

• 
  B M50 (@BM502s) reported 23 minutes ago

  @biggle1908 @C_Midd99 Rkid had the same issue with his Sky package & price, so switched to Virgin Media, now saving £70 a month with faster broadband. Couldn’t be happier with it.

• 
  The Navigator (@Navigator429) reported 24 minutes ago

  @virginmedia hi. I am an ex customer of yours but it seems my account is still active. I keep getting emails alerting me to someone trying to log into my account. How do I request my account to be deleted? You shouldn’t hold an active account for me if I’m not a live customer.

• 
  Roy Andrew Clarke (@royo42) reported 24 minutes ago

  Evri have got to rate alongside Virgin Media as Bloody a awful excuse for a business!