Virgin Media Outage Report in Willesden, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Hackney, Northolt, Waltham Forest, Fulham, Uxbridge, Hounslow, Ealing, Islington, Croydon, Barnet, Enfield Town and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Kimberley Morris
(@Kimmy_CPFC) reported
from
Croydon, England
@virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now
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Amir Sharabi
(@Aiel_warrior) reported
from
Barnet, England
@virginmedia why is it so difficult to speak to someone and then when you do it’s an impossible mission to get anything sorted - worst customer service I’ve seen in a while.
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Prince 👑 🇺🇬
(@GoldSoul_P) reported
from
Enfield Lock, England
I swear I’m tired of @virginmedia last week the tv box decides to act up and I had to wait 3 days for a new one and now the broadbands not working so I’m without internet for God knows how long smh
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Haston Oliveira
(@HastonOliveira) reported
from
Hounslow, England
@latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!
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H a n n a h
(@HanHan1) reported
from
Bromley, England
What is the point of having @virginmedia when the Internet NEVER works and when you mention it no one helps! What am I even paying for 😡
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Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia It won’t let me. That’s the issue
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Mikey Schmikey 🏴 🏳️🌈 🇪🇺
(@mikeyplewis) reported
from
Islington, England
@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
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nik_masters
(@masters_nik) reported
from
Camden Town, England
@virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.
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Allison
(@afturain) reported
from
Richmond, England
@virginmedia They know they're taking to the right person because of all the other details, too. They are deliberately making it difficult. If I wanted to buy more from you there would be no problem.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia deny one of the passwords I gave is correct. Their systems are appealing. As is customer service. Don't use Virgin Media. No good reasons for why their practices are in place.
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davep
(@g_davep) reported
from
Croydon, England
@virginmedia #sw16 #broadband poor service can you confirm if you have resumed normal service the broadband is down since yesterday sw16 4sd
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H a n n a h
(@HanHan1) reported
from
Bromley, England
@virginmedia I haven’t rebooted anything, it has just always been this slow for the whole time I have had it
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia And if the issue is more@complex than originally thought, I should be informed and not keep having to waste even more time chasing information from you. It’s really not good enough.
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@AyoCaesar Problem is that Sky have no control over it, because its actually owned by Openreach. They own the lines for all providers, apart from obviously Virgin Media.
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
dear @virginmedia your internet connectivity is broken.
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia Broadband fixed - but still can’t get into my account. I joined you in August and it’s still not resolved... have tried phone, Twitter, text, asked the engineer f2f - no one can help
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@virginmedia We know of an issue in your area that results in loss of service [...] you may be eligible for bill credit if your service isn't restored within two full working days.” I don’t know about bill credit but I massively need to work from home today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Batchelor
(@SueBatchelor26) reported
@virginmedia Yes about 20 times! The guy checked all our lines and equipment and there was no fault but said there was a known “short term connection problem”.
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⚒■KAYI■⚒
(@KAYI50747133) reported
@adiesmith64 @virginmedia Adrian althought it doesnt work on the TV I just checked via Sky Sports App & the option is there. If you still want to watch any of the other games.
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Infamous God
(@The_Famous_G0d) reported
@RJOortCloud @virginmedia @MoneyTelegraph Nobody cares. **** off Rebecca, you waste of life.
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Dan 🏹
(@HaizEsque) reported
@virginmedia I don't have problems. I'm not even with you 😭
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RainbowDesigns🌈
(@Twinklestar192) reported
@virginmedia How can I change my password when I have no access to my email to respond to emails sent to confirm it's me changing my password? When will your IT department solve the issue you are havibg please?
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SayWhaat?
(@badjeroo) reported
@ben_t_hardy @virginmedia I’ve been having the same problem . London Area 21
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Leeds Loyal
(@Leeds_Loyal) reported
@virginmedia What about 5 hours through my working day when I’m unable to do my job working from home. Pathetic I pay for a service 24/7 not 19/7 but you still want your £130 per month while new customers pay £75 so much for loyalty
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Racecontrol
(@jimandchips) reported
@virginmedia The phone has never arrived the contract is within 14 days therfore as you havent supplied the service there will be no payment cancellation letter for bb to follow fee will be paid dont worry about that i want to get answers so who do i speak to ? A name and number please
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Tim Cheshire PgCert BSc (Hons) MRCPod
(@timpodiatrist) reported
@virginmedia Not quite sure why I need to change my password when it is a server issue?
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Fabrizia Rodriguez
(@fabriclau) reported
@virginmedia I have done this several times! I have called and finally today after a month they tell me you need a booster that costs more while I thought I hired a service that guarantees internet in a small 80sqt flat!