Virgin Media outages and service status in Willesden, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 19 outage signals in the last 24 hours around Willesden, including 19 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 15, 5:54 AM GMT+1.
- Internet (50%)
- Wi-fi (18%)
- TV (16%)
- Total Blackout (10%)
- E-mail (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Camden Town, Ealing, Kensington, Greater London, Brent, Brent, Paddington, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
1 hour ago | |
|
Hammersmith
|
Internet | 13 hours ago |
|
Wembley
|
TV | 15 hours ago |
|
Camden Town
|
TV | 17 hours ago |
|
Ealing
|
TV | 18 hours ago |
|
Ealing
|
TV | 18 hours ago |
Nearby cities with recent reports
23 recent signals
5 recent signals
5 recent signals
4 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒 (@TimmyLDN) reported from Ealing, England@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
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Christian Radnedge (@ChristianRad) reported from Camden Town, England@virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...
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Guy Leech (@guyrleech) reported from Camden Town, England@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
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lucy francis (@lucyfrancis_tri) reported from Camden Town, England@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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Sumaya (@Purp_Amethyst) reported from Camden Town, England@virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.
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Geoff Neale (@g_neale) reported from Camden Town, England@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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Helen Pinkers (@Barchetta66) reported from Camden Town, EnglandOur 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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vince0118 (@vince01181) reported from Ealing, England@virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!
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Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.
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Richard Sutton (@RichSuttonActor) reported from Ealing, England@virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
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Gabor (@GaborPfalzer) reported from Kensington, England@virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.
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Muloongo Muchelemba (@muloongo) reported from Kensington, England@virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia
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Bruno Belcastro (@argen) reported from Camden Town, England@virginmedia more than 12 hours without service today. Are there any updates for NW3?
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Lusitano71 (@Lisboadolphin71) reported from Camden Town, England@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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YingHuiThe (@YingHuiThe) reported from Paddington, England@simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.
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Jacob Smith (@JacobWSmith10) reported from Camden, England@virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.
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Bruno Belcastro (@argen) reported from Camden Town, England@virginmedia second weekend in less than a month without broadband/tv service. Disappointed.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex (@Ahead18251112) reported@repeatall @virginmedia @K_simple_k Upgrading? Major outage?
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martyn coombes (@martyncoombes72) reported@Jennababes @virginmedia There is an outage
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Dave (@Dave_Syracuse) reported@virginmedia your WiFi is still not working. Please sort it out.
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James Fenton (@JamesFenton14) reported@virginmedia tv not working
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Briefcase Michael (@BriefcaseMike) reported@virginmedia Many hours now with no TV on any channel. Unacceptable when your service is so expensive.
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Gem (@Gemnffc) reported@virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴
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Sprout57 (@pwcwright) reported@virginmedia service down again ! This time pixalated picture on TV and channels can't be changed ! This is getting a daily issue now that something is wrong with my virgin media services but you still keep taking full payments !,
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Jenna McGregor Jackson📷🌅💙 (@Jennababes) reportedAnyone else got issues with @virginmedia TV?? No channel is working, the picture is just frozen
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Julie Backstreet (@BSBJULIE78) reported@virginmedia Trouble in the PO1 area, too. Lots of distorted channels and unable to change channels x
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Dumitru Langham (@DumitruLangham) reported@ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’