Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 02/16/2026 15:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Barnet, City of Westminster, Hackney, Newham, Southall, Poplar, Harringay, Hayes, Enfield Town, Hampstead, Croydon, City of London, Southwark and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomBarnet TV
United KingdomCity of Westminster Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!

  • ABSiddiki Abu Siddiki (@ABSiddiki) reported from London, England

    @virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)

  • ElliottVern Elliott Gordon (@ElliottVern) reported from Watford, England

    @virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.

  • fevington Mike Fethers (@fevington) reported from Rickmansworth, England

    Watching @virginmedia for the first time in ages reminds me how much I genuinely miss @skytv. Crap UI One 4K channel which shows nothing. Costs £30 more a month for less content. #Urgh

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    @MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻

  • BeesWingedEyes Sophie Joanna (@BeesWingedEyes) reported from Watford, England

    I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @virginmedia What’s the point? It’s not going to fix any quicker. You’re not going to give me anything back on my bill. May as well not waste either of our time.

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia I will again but i get the recorded message. Thank you for trying to help.

  • Caz_Candiboots Caz_Bolt (@Caz_Candiboots) reported from Bromley, England

    @virginmedia Vodafone said they wanted proof of my mother inlaw illness and see if it's right for THEM to cancel her contract... She has late stage vascular dementia, half of the time she can't remember where she is let alone where her old blackberry is.

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Bromley, England

    @virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?

  • eatcheeselouise MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England

    @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

  • trsaanderson Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @virginmedia is there a problem with broadband in UB7 , intermittent broadband for a few days and nothing today.

  • Andrew_Goulding Andrew Goulding (@Andrew_Goulding) reported from Spelthorne District, England

    @virginmedia how can you fine me for being unable to take VM with me to my new home because you don’t cover that area, and even though I was giving 30 days notice but under contract for 7 more months, maybe we should check first with the holy VM, discussing service

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • peres74 Leigh Peregrine (@peres74) reported

    @virginmedia virgin broadband down in Dorking 2nd time this month no help at all from them as usual… vodafone here i come who supply you with a dongle that automatically cuts in using there mobile network if needed… shockingly bad customer service Virgin

  • AnaRealiam Ana Realiam (@AnaRealiam) reported

    @virginmedia providing me one and then refusing to help. Agents have standard method of getting rid of you by promising to send a letter arriving in 3-5 days , which never arrives even after 2 months, Total SHAM!

  • kermit1015 kermit10 (@kermit1015) reported

    @virginmedia what's with the picture quality in the G81 area. Trying to watch a program and it's breaking up terribly. I guess you don't provide a stable service in this area. Please prove me wrong and improve it but you don't want to fix it your just happy taking monthly payment

  • timhydeuk Tim Hyde (@timhydeuk) reported

    Hey @virginmedia phone, TV and phone all down here. Router flashing green. Any issues your end?

  • tj2309 Tom Jones Official™ (@tj2309) reported

    @Nin_Boombox @virginmedia Got a better chance cornering Putin and getting a resolution, than getting one with this wild goose-chase of a help system

  • 241puddings 🟥 Shona Boaby (@241puddings) reported

    @virginmedia Hi thanks for your reply. She is still being pushed forward another 24 hours for her Wi-Fi to be fixed. Will this go on all month or will the problem actually be fixed? She is now paying for data and subscription.

  • medwayrob rob (@medwayrob) reported

    @Nin_Boombox @virginmedia Same . They give you want they want and your never find that person again. How on earth do they run a business . Sky have offered to pay £200 to get out of the contract so will be doing that. Call sky and see what they say .

  • RobaireBeckwith Dr Robaire Beckwith 🇪🇺 🇺🇦 (@RobaireBeckwith) reported

    @virginmedia Internet services and telephone at the property are provided by BT/Sky. No account with Virgin Media exists and we have not taken out any contract as you state. We are being billed for a non-existent service/contract

  • ka8895 Ron Kane (@ka8895) reported

    Absolutely garbage signal tonight @virginmedia

  • RyanVarnfield Ryan Varnfield (@RyanVarnfield) reported

    virgin media internet ******** sucks **** you richard brandson you fat bastard