Virgin Media Outage Report in Willesden, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, City of Westminster, Paddington, London, City of London, Southwark, Hammersmith, Wembley, Newham, Northolt, Croydon, Richmond, Hampstead, Mitcham and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| City of Westminster |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
-
Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault
-
craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******
-
🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@PaulLuckhurst @virginmedia Hi @virginmedia - This morning I'm having the same problem Paul was. A rights restrictions message on the video stream on BT Sport 1 via Virgin TV Go. Never seen this before. Can this be investigated. Fairly certain there can have been a sudden change in rights mid-season. Thanks
-
Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
-
Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
-
Jenny Haines
(@Murrony) reported
from
Islington, England
@virginmedia what a terrible customer service experience
-
IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.
-
Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
-
Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia internets down again.. is there an outage?
-
Alison Price
(@alij_price) reported
from
Bromley, England
@virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!
-
Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
-
Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...
-
ian
(@IanBorrett) reported
from
Lambeth, England
Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.
-
Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now
-
IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.
-
Alison Price
(@alij_price) reported
from
Bromley, England
Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!
-
Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?
-
Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?
-
Graham Roberts
(@grahamrhome) reported
from
Croydon, England
@virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.
-
Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
@virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alan
(@alanb2506) reported
@Daveyasprey @virginmedia Good luck with this. Worst company to deal with. They sent an engineer to my house December 2019 as I'd complained about shite speeds for ages. Engineer blamed my Xmas tree for poor signal - MY XMASS TREE!!!! Told my IT guy in work and he laughed his ***** off.
-
Clifford Simon : 🇬🇧🏴
(@ChubbyCliff) reported
@Fibutton @virginmedia I had the problem for about a year, held it off because of the pain of getting through to a person. Once i did, the customer service was good. But getting there was a nightmare as i knew it would be. I nearly cancelled my direct debit and waited for them to contact me!
-
Parma Dhillon
(@parmadhillon) reported
@virginmedia F009456340 look this up, I have been without service for over 8 days so far with no resolution
-
LooseEndLix
(@MrLix) reported
@virginmedia think it was a month ago I ordered TV and broadband. Still no service. Had 2 engineers come over and say ‘it’s a service fault, will work in the morning’ ‘Actually we gave you the wrong boxes sorry’ ‘It’s an account issue, it’s been noted’ Enough excuses 😫😫😫
-
John
(@JDEandCo) reported
@virginmedia Can I please get a new TiVo box? We are currently losing several days/ week where the box is continuously updating. I've called several times but box goes down within hours. Contact is up in Feb I will be leaving unless I can get a new box?
-
Smitty
(@sm1tster) reported
@virginmedia issues all day in PL7 Plymouth. Loads of reports on web but VM saying no issues. Please just admit and update status page.
-
Kat
(@l_Kathleen_l) reported
@virginmedia Thanks for your response. Unfortunately we've been through all these hoops and a WiFi booster/extender was meant to be the solution. Even with the use of the ethernet cable to the booster, my connection still regularly drops, same for other devices we use. 😭
-
Todd Plant
(@ToddPlant6) reported
@virginmedia Any updates for the issue affecting ex5? (Area ref 18)
-
Graeme White
(@GraemeWhite80) reported
@virginmedia I pointed this out the the people I was speaking to and the first person said they would log my complaint and someone would be in touch… still waiting, no shock there though!!
-
Forever Hungry.
(@Kezzy1969) reported
@virginmedia please can you tell me how to reach virgin mobile phone team from abroad. 789 doesn't work. Thanks