Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, London, City of Westminster, Hammersmith, Walton-on-Thames, Camden Town, Southwark, Croydon, Newham, Wembley, Waltham Forest, Ealing, Southall and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Total Blackout | |
| Hackney |
Total Blackout | |
| Hackney |
TV | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Tony sheavyn
(@sheavyn_tony) reported
from
Esher, England
@virginmedia no internet since early morning trying to work your service is becoming a disgrace
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
Merton, England
@virginmedia I did, I moved, Virgin cable is at front door but 2nd floor flat deemed insurmountable problem by engineers.jow I’m going from 140Mb @virginmedia to 3Mb BT. Disappointed to say the least.
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Mike Oxmaul
(@SharifOmar3) reported
from
Hackney, England
@virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK
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Rasta Fou
(@Rasta_Fou) reported
from
Kingston upon Thames, England
@virginmedia has got to be the #worst customer experience ever. 3times I have been cut off trying to report a problem with my landline. Do not sign up to this company. #bad service majorly #overpriced I do not recommend @virginmedia to anyone.
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus)
(@hibouxchouette) reported
from
Enfield Lock, England
Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.
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2Ø2Ø
(@ellisdawg) reported
from
Hackney, England
@gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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Rasta Fou
(@Rasta_Fou) reported
from
Kingston upon Thames, England
@virginmedia High call demand is unacceptable!! If you offer a service and you can’t even deliver that service! I would like someone senior to call me to make this right. In the mean time I will be contacting @BBCWatchdog
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
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Sarah Garfinkel
(@DrSFink) reported
from
Islington, England
@virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.
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Raqibeh Baluch 🦋
(@Raqibeh) reported
from
Ealing, England
@virginmedia Wifi Network.. I’ve been resetting, restarting.. but nothing works.. its been 2 days now.. pls fix it Asap!
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#LondonNetworker
(@LondonNetworker) reported
from
Walthamstow, England
Virgin MEDIA down again!!!! @virginmedia
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9
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Mr Digital Panda
(@MrDigitalPanda) reported
from
Lambeth, England
@virginmedia got a message to say it was fixed but my internet is still down Fault Ref: F007494959 This
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mark bravington
(@Markavfc1979) reported
@virginmedia why is it when you ring u people you never want to see to help regarding an open complaint I am being passed from piller to post more silent holds than days over Christmas now in to 33rd day of open complaint and all I trying is to return a call back from yourselves
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Justine
(@JustineElleRyan) reported
As a new customer @virginmedia I cannot believe the shocking service from them. For years I have waited for them to be available in my area 😯 the biggest mistake I have made. Over £300 for under 3months usage of broadband and all they do is apologise. Shouldn’t have left @skytv
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Gillian
(@gilliandarcy1) reported
@VMO2News @virginmedia @O2 Hilarious bit of advertising! You've done nothing but let down the vulnerable, full of lies and failed promises.
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Claire Green
(@ClaireG42242316) reported
@typoindo Absoloutely disgraceful customer service from @virginmedia. I will be taking all my accounts from you. The customer service advisor doesn’t even know the complaints process! If that is how you treat your customers you are not the company I thought you were!
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Crashpunk ❄️
(@Crashpunk25) reported
@virginmedia I have. Says everything is fine. Yet I have under 4mb download. Excellent customer service 👌
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keithbucknall
(@keithbucknall) reported
@virginmedia This is my point from a customer experience point of view why would we have to go into this mush hassle to speak to you?A simple "chat" in the portal would fix this. Look at the barrier of entry for ur customers if it is this hard to contact u other people must have the same exp
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OSC⭐️⭐️
(@8_lee) reported
@virginmedia my on demand ain’t working properly keeps freezing every other minute. Nothing but problems with virgin since the day I got it
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Gillian
(@gilliandarcy1) reported
@virginmedia Its ok i have @O2 and @Sky trying to help now, and so far they seem much more trustworthy
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primrose
(@craftyprimrose) reported
@virginmedia Is there a known problem with tv in South Edinburgh?
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Zichrini
(@zichrini) reported
@virginmedia I am appaled by your service (or rather the lack of it), we've had our broadband installation delayed YET AGAIN - we've been now waiting for almost 6 weeks! That's 6 weeks of working from home using our mobile internet and paying extra for the 'privilage'.