Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Camden Town, Ealing, Kensington, Greater London, Brent, Brent, Paddington, and Hampstead.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Hammersmith	Total Blackout	9 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	TV	18 hours ago
Hammersmith	TV	19 hours ago
Hammersmith	E-mail	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Gabriela Lungu (@GabrielaLungu) reported 1 minute ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

• 
  lucy francis (@lucyfrancis_tri) reported 4 minutes ago from Camden Town, England

  @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

• 
  Jeff Salmon (@JeffSalmon) reported 6 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Shahin Ali (@ShahinA82783043) reported 7 minutes ago from Camden Town, England

  @virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers

• 
  Hasnat Ahmed (@hasnat2002) reported 8 minutes ago from Ealing, England

  @virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 15 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Nick Blackburn (@Omnomnick) reported 15 minutes ago from Camden Town, England

  @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

• 
  Emma Churcher-Holt (@emmalouchu) reported 16 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 18 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Bruno Belcastro (@argen) reported 18 minutes ago from Camden Town, England

  Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?

• 
  Jose Carvalho (@josethepotter) reported 19 minutes ago from Hammersmith, England

  ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

• 
  Gabor (@GaborPfalzer) reported 20 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 21 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Shahin Ali (@ShahinA82783043) reported 24 minutes ago from Camden Town, England

  @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

• 
  Nick ****** (@nickhooker) reported 26 minutes ago from Kensington, England

  @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

• 
  Alessandro Ferrara (@iamAleFerrara) reported 27 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  shoegal (@Marshall5Sharon) reported 31 minutes ago from Kensington, England

  @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

• 
  Cate McLaurin (@madebycatem) reported 32 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  MarcHayo (@markhayo) reported 52 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  Sophie GUERINET (@soguerinet) reported 57 minutes ago from Ealing, England

  @virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucia (@LadyLucia05) reported 3 minutes ago

  @UtilitaEnergy I'm abroad and unable to access my account via app or webpage, my family at home are unable to access it 1) He has visual impairment issues so is unable to read the meter, 2) @virginmedia is down so I do not know how much credit I have till I get home on Monday.

• 
  MOT ALAW (@VespaPX12570) reported 5 minutes ago

  @virginmedia This is still not working? Its been nearly 12 hours since it went off?

• 
  Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported 7 minutes ago

  @virginmedia When is this likely to be? I have stuck on the welcome page for over 24hrs. This is not acceptable and no information being shared on what the problem is and when service is likely to be resumed. Very poor

• 
  Dumitru Langham (@DumitruLangham) reported 7 minutes ago

  @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

• 
  Philip Howard (@PhilipH23624642) reported 19 minutes ago

  @Nasher6328 @virginmedia Thanks for the info. Unfortunately I went out as soon as the problem started , thinking that my tv was bust,I bought a new tv costing £239

• 
  Davey Lad (@Daveytmartin) reported 19 minutes ago

  @Craighale4 @ArmchairAdml @virginmedia Call them and say you don't want the phone line anymore when your contract is up. They will offer you a deal. Just done it went down from £88 to £48 with Netflix!

• 
  Michael Portal (@Mortalportal01) reported 19 minutes ago

  @virginmedia Can you please explain.. when you set up a new c9ntract with VM you end up having a contract with 02 as well, never asked for or agreed to. And now im struggling to get them to cancel the 02 contract as 02 have incorrect email address and never received a sim card?

• 
  Gemma Murphy (@GemmaMurphyxxx) reported 21 minutes ago

  @virginmedia Been off nearly 24 hours. My nannan is elderly and she cant watch anything. She lives alone and pays a lot for this service. Its ridiculous.

• 
  Bigwows 💚🤍💜 ✖️✖️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bigwows) reported 24 minutes ago

  @cmairsy @virginmedia Zen for internet - rock solid and great customer service, not that you’ll need it. But after ditching Virgin we went down the freeview route, I’m afraid.

• 
  Shorty (@ClassicSoulDJ) reported 24 minutes ago

  Here I go - still a problem with my tv services from @virginmedia a day after I tried to get through and I expect at least a hour waiting to get through