Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Wembley, Hammersmith, Ealing, Camden Town, Kensington, and Greater London.

City	Problem Type	Report Time
Wembley	Internet	2 hours ago
Hammersmith	Wi-fi	5 hours ago
Hammersmith	Internet	20 hours ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Richard Sutton (@RichSuttonActor) reported 14 seconds ago from Ealing, England

  @virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.

• 
  Emma Churcher-Holt (@emmalouchu) reported 50 seconds ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

• 
  Konstantinos Veves (@k_veves) reported 3 minutes ago from Ealing, England

  One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia

• 
  Sevki 💉 💉🎉 (@sevki) reported 4 minutes ago from Camden Town, England

  @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

• 
  Yessi Bello-Perez (@yessibelloperez) reported 8 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Duarte Mendonça (@DuarteMendonca) reported 9 minutes ago from Hammersmith, England

  @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

• 
  Gabriela Lungu (@GabrielaLungu) reported 11 minutes ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

• 
  Christian Radnedge (@ChristianRad) reported 12 minutes ago from Camden Town, England

  @virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...

• 
  Jason Hier (@jasonhier) reported 12 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  lucy francis (@lucyfrancis_tri) reported 13 minutes ago from Camden Town, England

  @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

• 
  Hasnat Ahmed (@hasnat2002) reported 13 minutes ago from Ealing, England

  @virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.

• 
  lucy francis (@lucyfrancis_tri) reported 15 minutes ago from Camden Town, England

  @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

• 
  Gabor (@GaborPfalzer) reported 24 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Gabriela Lungu (@GabrielaLungu) reported 27 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Bruno Belcastro (@argen) reported 32 minutes ago from Camden Town, England

  @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 33 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  Shane (@Barmybuilder) reported 41 minutes ago from Camden Town, England

  @Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like

• 
  Yessi Bello-Perez (@yessibelloperez) reported 45 minutes ago from Ealing, England

  Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.

• 
  Neil Boote (@MisterBoote) reported 46 minutes ago from Ealing, England

  Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq

• 
  shoegal (@Marshall5Sharon) reported 60 minutes ago from Kensington, England

  @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richy (@MTFC_RIch) reported 7 minutes ago

  @OliverGMcManus @virginmedia Happened to me a few yrs ago. We had 3 wks outage, which they said was due to a part failing and would take 3 wks to get a new part. Left as soon as contract up and found a deal less than half what they were charging for same service

• 
  Iso (@Isomniax) reported 9 minutes ago

  @OliverGMcManus @virginmedia Pretty sure they’ve actually broken contract here

• 
  Shelton (@CBTwizard) reported 10 minutes ago

  @OliverGMcManus @virginmedia I was in a pretty similar boat, now they're chasing me for £500 early termination I was fed up with the poor reliability, then lost full connection, lost income (WFH), them pushing the fix dates over a month no service. Left to BRSK, never had an issue, far cheaper, far better.

• 
  Ollie McManus (@OliverGMcManus) reported 12 minutes ago

  Took five hours and eight minutes to get @virginmedia to uphold a basic consumer right. Contract successfully cancelled (eventually) but have to raise a separate complaint to get a refund for the seven weeks without internet. An ice cold drink is calling.

• 
  Chris Corney (@ChrisCorney1) reported 16 minutes ago

  @OliverGMcManus @katedodd3 @virginmedia It was a great day when I got these rip off merchants out of my life. If uou Google it you will see tgere are multiple mass complaints to Ofcom about obstacles they create to customers trying to switch away. Keep going and threaten a formal complaint.

• 
  Alissa (@Alissa_SarahLou) reported 16 minutes ago

  @virginmedia When are you going to issue a formal statement on the nationwide wifi outage. Cm16 area been out since last Thursday, but for others I can see it's been a lot longer. Do right by your customers and issue a statement

• 
  Veronica Dodd (@Vonk9) reported 21 minutes ago

  @virginmedia I am having problems activating my HBO Max app

• 
  Keith Bambury (@Jackba2) reported 21 minutes ago

  Hey @virginmedia I live in Epping CM16. My services have been out for 2 days. You keep putting the fix date back, you now say Monday. Prove to me you know what the trouble is and that you are actually working on it. No excuses allowed about resource allocation.

• 
  Golfer,Car Enthusiast/Dealer,Dog Lover#THG #AMC (@iamBazSR3rs) reported 27 minutes ago

  @virginmedia Constantly up and down,TV picture comes and goes and internet often stops out! It’s ok today but more bad days than good

• 
  Bingerz (@Bingerz123) reported 28 minutes ago

  @OliverGMcManus @virginmedia Go on the open reach network my man. Essentially all providers use it except virgin meaning the competition is high for retaining customers. Usually aim for a 24 hour service visit from an open reach engineer. Virgin are the worst BB provider, period.