Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 12/08/2025 04:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Southall, Hammersmith, Camden Town, Waltham Forest, Hackney, Newham, Paddington, Southwark, Harrow, Tower Hamlets, Islington, City of Westminster and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • DamienGJPG Damien Gorson (@DamienGJPG) reported from Wandsworth, England

    @IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.

  • rabzzz_ Rabzzz (@rabzzz_) reported from Merton, England

    @virginmedia fix your stupid internet kmt

  • Neilwigg Neil Wigglesworth (@Neilwigg) reported from Bromley, England

    @virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)

  • PeugeotRepairs peugeotrepairs (@PeugeotRepairs) reported from Enfield Lock, England

    @virginmedia my broadband is still not working how can you say it's been fixed!!

  • ryanAHjones Ryan Jones (@ryanAHjones) reported from Islington, England

    @virginmedia sort your ******* shit WiFi out

  • HarryGillmore Harry Gillmore (@HarryGillmore) reported from London, England

    Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!

  • e17RnR_books Rock'n'Rollbookclub (@e17RnR_books) reported from Walthamstow, England

    @petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia The website is not working, service has gone down again (4th time today)

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    @virginmedia Let’s see if you can keepie uppie the signal to your customers

  • f_sd f. sdrigotti (@f_sd) reported from Hackney, England

    @virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia I run the tests and everything but my internet is still down

  • DalalNirav Nirav Dalal (@DalalNirav) reported from Harrow Weald, England

    @virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @virginmedia NW1 7PX broadband network is down

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Bromley, England

    @virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Hillingdon, England

    Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20

  • craigstrong Craig Strong (@craigstrong) reported from Richmond, England

    @virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....

  • therafidrahman man (@therafidrahman) reported from Tottenham, England

    The way virgin media keeps going down and back up ffs am I rollercoaster

  • GeorgeBullen95 George Bullen (@GeorgeBullen95) reported from Bromley, England

    Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • moe23245 Me (@moe23245) reported

    My phone line has been down since last Friday @virginmedia Comms is really poor and the texts contradict themselves. Any news of when it will be sorted? #TakeOwnershipAndSortIt #virginmediadown

  • 40ssweetheart Gillian Gray (@40ssweetheart) reported

    @virginmedia I tried that and it wanted to run diagnostics- diagnostics is not the problem. Is there an option to speak to a person? It shouldn’t be this hard!!!

  • Dungeon_Rooney ALAN DAGMAR (@Dungeon_Rooney) reported

    @virginmedia My MP is going to sort this out ! And I would advice any Virgin PAYG customers to contact their MP to sort Virgin out ! Virgin never said this when I joined !

  • WhatEmsReadingX em💫 (@WhatEmsReadingX) reported

    @virginmedia I don't understand why I need to post it, when someone else has and not had their question answered? There are emails we need access to and your email service isn't allowing us to, so you should be the ones providing a resolution that isn't posting in a forum.

  • ladyvalmont Barbara Aversano (@ladyvalmont) reported

    @virginmedia Hello, i keep having issues and there is no way to speak to a human being, is there a way you can help please?

  • vikipotts Viki 🧘🏻‍♀️ (@vikipotts) reported

    @virginmedia The service status page

  • Myklbulmer Mike Bulmer (@Myklbulmer) reported

    New essay topic. "Is the Hub 3.0 offered by @virginmedia the worst performing WiFi hub in history?" Discuss. Seriously, some of my farts can and have stayed connected to the Internet longer than Hub 3.0. It's dreadful.

  • WhatEmsReadingX em💫 (@WhatEmsReadingX) reported

    @virginmedia we still cannot access an email account, for the third time in 10 days. You advised me to post in the help forum, which is a waste of time as the question is already in there and hasn't been resolved. We have important emails we need from the account

  • brin1717 Brin1717 (@brin1717) reported

    @virginmedia Just appalling, and disgrace service.

  • JamiePH91 JamieH (@JamiePH91) reported

    @virginmedia Hi I requested to be updated about the problem and this ref no F009238687. I dont understand why the technician has been cancelled when I keep getting notified that the problem has been fixed and then its broken again in a few hours but the service status stays fixed. Thanks