Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hackney, London, Southwark, Enfield Town, Wandsworth, Camden Town, Kingston upon Thames, Croydon, Hayes, Islington, Hounslow, Ealing, Tower Hamlets and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| Hackney |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Ali Rahman
(@alirah1986) reported
from
Croydon, England
@virginmedia absolutely ridiculous from virgin media **** Servis, unprofessional staff, No net for 11 days, no help, 4 times phone been put down. Thieves
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia hi I reported an issue on sunday & an engineer booked for today who has not shown up. I have hardly any programmes & rebooted box numerous times.I am now unable to get through on the phone as message is saying there is an issue but my service update says no issues
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Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
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Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia any broadband issue in New Malden area? Unusable in last half an hour or so. I am using physical cable connection.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
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🙌 N E I L 🙌
(@Neilz1) reported
from
Brentford, England
@virginmedia We have had no phone service for 4 days in the NW9 area are you able to see if engineers will be fixing this issue urgently?
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Hi yes now I have it says there are issues… no timescale given though
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Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
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Dom O'Riley
(@domoriley) reported
from
Esher, England
@virginmedia And would you believe it @virginmedia you sent me a text to say engineering would be here todayto fix and haven’t even turned up after calling me to say buoy would as well
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.
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Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping
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#HarrysDad
(@WestlakeKevin) reported
from
Plymouth, England
@virginmedia I have had this issue for over 6 months, I have repeatedly restarted the box, I’ve had an engineer visit, but I’m still listening to Alvin, Simon and Theodore instead of @IamAustinHealey Sort this out please.
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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Soph
(@daddysdahmer) reported
from
Reading, England
@virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@virginmedia This lithium service you use is to get people off social media. It obfuscates and is unable to resolve anything. I'll take my chance in the legal system and with independent ombudsman.
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Jayne
(@Jaynewall1) reported
from
Ivybridge, England
@virginmedia We are a new customer or maybe not at this rate. All we want is to be connected we have all the cables already as it’s a new build
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Stephen Whelan
(@Integrity_Steve) reported
from
Carlisle, England
@virginmedia So you clearly know it takes 10 days then why send out bullying automated emails only 14 days after I received the package to send it back in. The reason I’m no longer with @virginmedia is the hopeless customer service
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@virginmedia Worst customer service from any broadband company. Avoid like the plague.