Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, Wembley, Borehamwood, City of Westminster, Newham, Southwark, Hackney, Waltham Forest, Croydon, Islington, City of London, Barnet, Kingston upon Thames and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Internet | |
| Borehamwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.
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chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia Nope as am disabled often with no access your service is awful
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Ade Liard
(@AdrianLiard) reported
from
Bromley, England
@virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.
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Charles Howarth
(@HowarthCharles) reported
from
Hackney, England
@jonwensley @virginmedia Just wait until you try to cancel!
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chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia I have never opted in so will check data protection to see if it’s even legal to communicate with me unwanted marketing garbage
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Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia had broadband issue last Saturday, yesterday, and today. It's totally unacceptable, especially when wfh. Have to get contract cancelled because there is no other choice.
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Vics. 💙
(@afcvicki) reported
from
Hackney, England
@virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?
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Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia Every time I’ve called it’s been over an hour before I’ve given up. I just lose the will to live. Do you have an actual customer service that works? When I got through previously, they haven’t provided solutions. It’s a real let down in an otherwise decent offering.
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Adam Thomas
(@AdamJT99) reported
from
Bromley, England
@virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.
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Eloisa Rodrigues
(@eloisarod) reported
from
Tottenham, England
@virginmedia There seem to never be a problem, and yet everyday the internet drops out…
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Ade Liard
(@AdrianLiard) reported
from
Bromley, England
Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
@virginmedia seriously. Its been 5 weeks now, have you still not fixed the issues?! Can you then deduct 5 weeks of bill payments for us. Jeez.
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Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia I got through. They made it worse. Now nothing in my house works as wifi is down. They told me they updated some internal software. What?!? Please advise, as I’m in a worse state now than I was before the call.
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia why is my internet and TV down? 2nd time in a month, which is not acceptable when you’re paying over £100 per month. Please resolve this asap
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chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia I never opted in so maybe you can do this for me
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.
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Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia It’s not letting me sign in. Can you check Wandsworth please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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matt
(@matt0834) reported
@virginmedia The community hahaha. You are stealing money for a service you have stopped. What is technical about that?
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
@virginmedia do you have any issues with your network plz? My mother is receiving texts but unable to send any at all except via android messaging service. I am iPhone so getting none of hers. She’s getting mine and gets my sons who is android and able to reply. Just nothing out
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Adrian
(@dog_gem) reported
Getting slightly fed up of the unreliability of @virginmedia lately. Router always rebooting and dropping out the WiFi. Yet apparently no issues in my area.
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council house and violent
(@noimnotahmad) reported
@virginmedia do Virgin Mobile offer eSim support?? Thinking about switching !!
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O.W.L.A (one world libertarian anarchism)
(@LydonJC) reported
@virginmedia @PaulOneill69 Virgin broadband down since Saturday still waiting for engineer. 🤡🤡🤡 😴
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Garry Moore
(@Garry_Moore1965) reported
@virginmedia Hello NL my wife is trying to change her surname on her mobile account ,the last person she spoke to forgot to change it,also the name on her bank card is wrong,any help would be appreciated. Thank you
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pagga
(@Pagga88) reported
@virginmedia When I took up virgin it said it was available in my area over 2 months ago. Any of them issues you have stated should be resolved now an works should of been carried out. Them reasons are invalid
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Leah Timms
(@Leah_Timms) reported
@virginmedia @adamjbarber Broadband has not been working in BS6 area for over 24 hours but it does not appear on the service checker :(
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Nathan George Best
(@Besty_019) reported
@virginmedia my broadband has been down all day, I've ran the tests on the website and there isn't any service issues.
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Tom Dowling
(@tdowling1987) reported
@virginmedia I’m trying to suspend my service due to personal reasons but i keep getting passed from retentions to home moves and back again. No one will help me