Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Croydon, Islington, Southwark, Stanmore, City of London, Hounslow, Greenford, Hammersmith, Watford, City of Westminster, Hampstead, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
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Olivia
(@Olivia121994_) reported
from
Harrow Weald, England
@virginmedia Still green. Not working
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Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..
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Olivia
(@Olivia121994_) reported
from
Harrow Weald, England
@virginmedia We've done all of this. It's been two days; no known area issues and we have re booted several times.
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Anna Jarman
(@AnnaLouise1980) reported
from
Kingston upon Thames, England
@virginmedia can someone contact me about my very poor broadband service, please. I consistently have to use 4G in my own home!! I have tried calling, messaging, complaining for months now, but no one gets back to me..!
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APM External Affairs
(@APM_Stephen) reported
from
Camden Town, England
It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@virginmedia What a joke. Jack up my bill for £5 a month with no notice. Argh time to look for a new service provider I think .
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DvnBrxtn
(@devanHD) reported
from
Lambeth, England
Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I did they were useless. Told me to put up with these lousy slow speeds. Told me you don't guarantee the broadbamd speed on wireless at all!
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Darren Woodward
(@woodywatford) reported
from
Croxley Green, England
@virginmedia Rang that number, said there wasn’t much they could do. Re did my package as it is currently, and it was £2 more than what I got quoted on Saturday. So just over £30 a month more staying with you. Thanks for trying to help
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia There isn't. It's just a poor quality issue. That your broadband in the area is not sustainable.
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
@virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Nothing goes down more than @virginmedia
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Rob Ford
(@rob_ford) reported
from
Bromley, England
@virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.
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Mark Viveash
(@MarkViveash) reported
from
Hounslow, England
Hi @virginmedia I am trying to close a mobile phone account for my dad who has dementia and is unable to speak to answer security questions & we don't have power of attorney. Speaking to your cancellation line has been a waste of time and awful customer service
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
For the 14th day in a row there is WiFi issues with @virginmedia in #Teddington. Web chat team unavailable, stupid long wait on phones and the twitter team will give useless info like usual.... #fedup
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Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
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Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bish Chandel
(@BWishi) reported
@virginmedia internet has been down for over 20 hours! I’ve called twice and since raised a complaint. The service status page suggests there isn’t a problem with the my service or this area and I know this is outrage is more widespread.
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Stee
(@steeposs) reported
@virginmedia I can’t get online, followed all the troubleshooting but it hasn’t worked. Mine is a hub 3.0 and my wifi light is solid green and power light is flashing green. Can you help?
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Nisha
(@n__0111) reported
@virginmedia I’m not sure on that but all i know is the wifi has just gotten really bad and very slow this past few years, what is there to do to make it better ?
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Colette🕷️
(@bellinghwoman) reported
@bellinghman @virginmedia Maybe we should stop paying them and see how long it takes for them to acknowledge that they are providing us with a service after all.
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Martin O'Donnell
(@martin220368) reported
@virginmedia getting N27 ethernet cable not connected to TiVo box but I never had an ethernet cable connected to TiVo box
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Phil Wickwar
(@01Wickers) reported
@virginmedia Virgin Media Outage Update - ID: F008677557 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team Spoken with others Who have your product in area Nothing working
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CalUtt
(@iamcalutt) reported
@virginmedia can you tell me how to get to actual help on your CS line? You keep disconnecting me. I have no Internet right now. My router is so rubbish that it needed resetting 2-3 times a week but I guess it gave up. I need to talk to someone!
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Bob Hawkins
(@salvatorRosa) reported
Virgin media’s WiFi’s down here...again the sticky back plastic’s come off again
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devilchef
(@devilchef666) reported
@virginmedia Hi why is it when I cancelled within my 2 week period I'm still getting billed, still haven't got a PAC code and can't speak to anyone in the UK?? Are you really that ******* ****...I mean you guys are less than ******* useless and trust me, Ur not getting a penny from me!!!!!!!!
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Barry Collins
(@bazzacollins) reported
@virginmedia Calling 150 and going through an automated check which booted me off the line, as I told you earlier, you mean? And I was referring to the four-hour callback time, which is quite something when your line has already been down for 20 hours.