Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, Southall, London, Camden Town, Southwark, Mitcham, City of Westminster, Wembley, City of London, Stepney, Hackney, Hammersmith, Bromley, Croydon and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Wi-fi | |
| Southall |
||
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Total Blackout | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No, there’s one issue. Doing things on the cheap.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
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Tracey Anderson
(@trsaanderson) reported
from
Hillingdon, England
@virginmedia is there a problem with broadband in UB7 , intermittent broadband for a few days and nothing today.
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Tracey Anderson
(@trsaanderson) reported
from
Hillingdon, England
@virginmedia Yes and says no problems , I'm just about to phone up. I've reset router and still problems.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed
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Richard Beenham
(@RickBeenham) reported
from
Wandsworth, England
Hello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown
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Elizabeth Bloom
(@tick_tick_BLOOM) reported
from
Lambeth, England
@virginmedia can I please send you a DM / ask someone to get in contact? I’ve got nowhere with your rude advisor over the phone.
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Tracey Anderson
(@trsaanderson) reported
from
Hillingdon, England
@DarkLordCookie @virginmedia We are in the same situation, No Internet since Saturday and our estimate is also 7th September. We are UB7 9JX , near Heathrow. Looks like there are issues everywhere.
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EnjoyRelax Studio
(@jamesenjoyrelax) reported
from
Walthamstow, England
@virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?
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Ian Edwards
(@iann_edwards) reported
from
Croydon, England
@virginmedia doesn’t let you speak to people that can solve problems..
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia It's still not working
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia Please sort out this issue ASAP!! Time is money 😭😭
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Ridhima Tomar
(@Ridhima88) reported
from
Bromley, England
@virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Ian Holland
(@jimholland123) reported
@virginmedia Yeah in a further 6 days time!!! One minute we are told its our problem then told its a area problem would love someone from virgin to tell us the truth and explain the reasoning behind a 7 day repair and would really appreciate a call regarding cancelling my subscription ASAP!
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Phil Spatcher
(@molealmighty) reported
@virginmedia Community Forums are not customer service, it’s more ‘self service’. Virgin has a lot to learn #virginmedia #poorcustomerservice #VirginNonComm
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Tom Horner
(@tomhorn3r) reported
@virginmedia There were apparently two issues, which I received a text to say they were resolved, but I’m still getting the timeouts. Postcode is LS158EE
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•
(@itsSimplySadya) reported
@virginmedia Yes, the literally told me they cant do anything about it so I requested for a new router and they denied. I called multiple times with the same horrific customer service each time
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I love pylons
(@scifigeekess) reported
@virginmedia your service is absolutely appalling. Your automated system is a complete joke.
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尺ㄖ丂丂
(@rossthe45king) reported
@virginmedia is terrible folks. Get a reliable supplier.
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Phil Spatcher
(@molealmighty) reported
@virginmedia Tried, not been impressed. Basically told turn router off and on again and been hung up on twice. Spoke to Far East, comm problems and no answers, given brush off. Now you tell me I should be doing something, it should be YOU doing something! #virginmedia #poorcustomerservice
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Gordy
(@MallettCameron) reported
Getting huge lag spikes this last week (more than normal) going from average 15/ms20ms to 150ms which is completely ruining my gaming experience @virginmedia not acceptable really considering we just got an upgrade too! what can be done to fix this...
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Lou ❤️Lou 💚
(@LouLou_No_72) reported
@rsolivens @virginmedia Yes that caused me huge work issues that day too as I had important client meetings from 8am so left me no time to travel to the office
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Phil Spatcher
(@molealmighty) reported
@virginmedia Shame a media company is so very poor on media, only able on specific platforms!! Can’t say I am impressed #virginmedia #poorcustomerservice