Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, Kensington, Greater London, Brent, Brent, Paddington, and Hampstead.

City	Problem Type	Report Time
Hammersmith	Internet	6 hours ago
Hammersmith	Internet	18 hours ago
Hammersmith	Internet	23 hours ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	E-mail	1 day ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  MarshmallowMedia (@eatcheeselouise) reported 40 seconds ago from Camden Town, England

  @virginmedia This has been escalated for 5 months now. Your escalation team dealing with emergencies doing nothing. Can anyone else help on this matter ?

• 
  Christian Radnedge (@ChristianRad) reported 3 minutes ago from Camden Town, England

  @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

• 
  lucy francis (@lucyfrancis_tri) reported 9 minutes ago from Camden Town, England

  @virginmedia I will again but i get the recorded message. Thank you for trying to help.

• 
  Foodwise Woman (@FoodwiseWomen) reported 11 minutes ago from Kensington, England

  I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

• 
  MoMo (@ImaginaryCard) reported 11 minutes ago from Hammersmith, England

  Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now

• 
  Alan Hodge (@hodgie_hd) reported 12 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  Bruno Belcastro (@argen) reported 12 minutes ago from Camden Town, England

  @virginmedia second weekend in less than a month without broadband/tv service. Disappointed.

• 
  Shane (@Barmybuilder) reported 14 minutes ago from Camden Town, England

  @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

• 
  Shahin Ali (@ShahinA82783043) reported 27 minutes ago from Camden Town, England

  @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

• 
  Hanieh Vidmar (@haniehvidmar) reported 28 minutes ago from Paddington, England

  @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

• 
  lucy francis (@lucyfrancis_tri) reported 36 minutes ago from Camden Town, England

  @virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?

• 
  Gabor (@GaborPfalzer) reported 38 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  lucy francis (@lucyfrancis_tri) reported 39 minutes ago from Camden Town, England

  @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 40 minutes ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  vince0118 (@vince01181) reported 48 minutes ago from Ealing, England

  @virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!

• 
  Gabriela Lungu (@GabrielaLungu) reported 54 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  shoegal (@Marshall5Sharon) reported 56 minutes ago from Kensington, England

  @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

• 
  Emma Churcher-Holt (@emmalouchu) reported 56 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 58 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Simon Crowther (@SCcrowther) reported 60 minutes ago from Camden Town, England

  @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Dillon (@AlanDillon26041) reported 1 minute ago

  @Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.

• 
  Kathleen Owen (@Kathlee38871288) reported 2 minutes ago

  @jomickane @Benleo @virginmedia I have been with Virgin for nearly 2 years not one single problem

• 
  Carrie Clarke (@MrsCClarkey) reported 3 minutes ago

  Come on @virginmedia my elderly mother has been without TV since 14th May. Your outage updates are wrong every day. No way of talking to a human. You need to do better!!!!

• 
  Phil the-trucker 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@phibel69) reported 6 minutes ago

  @Benleo @virginmedia Had the same issue with Vodafone and sky. Both companies upsold to me, then they totally let me down when it came to turning connection on. Vodafone was 2 weeks, sky was 4 days. Its not just 1 company. They're all the same. Contacting them is totally disgraceful

• 
  Michael De La Broc (@MDeLaBroc1) reported 13 minutes ago

  @Benleo @virginmedia They are terrible, they have been talking payments for TWO accounts under my name, one which was supposed to be cancelled/deleted last March!

• 
  EddieMackeral (@EddieMackeral) reported 15 minutes ago

  @Benleo @virginmedia It's over for vigin. Utter crap. Dumped them years ago

• 
  Στενδεκ (@stendec6) reported 15 minutes ago

  @virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.

• 
  Ian Lythgoe (@IanLythgoe4) reported 18 minutes ago

  Anyone's Virgin TV STILL not working after 2 days bet we dont get refunded so im paying £140 a month for a **** service @virginmedia

• 
  Kevin Carter (@kevin_carter_uk) reported 21 minutes ago

  @Benleo @virginmedia Perhaps it you being a **** whiney customer thats the issue??

• 
  N5 (@HollowayRd73) reported 22 minutes ago

  @Benleo @virginmedia I think #Vodafone takes some beating in the crap call centre department, but I feel your pain