Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wandsworth, Southall, Croydon, Hammersmith, Hackney, Southwark, Harringay, City of Westminster, Waltham Forest, Newham, City of London, Hounslow, Hayes and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wandsworth |
Internet | |
| Southall |
Internet | |
| Croydon |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Alan Wheeler
(@alanandline) reported
from
Richmond, England
Ummm @virginmedia a day to use 5gb free data to compensate for no service, when the most important thing for me is being able to make calls. I get these things happen but you should know or ask what is important to your customers
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Vimal Kataria
(@vim102) reported
from
Brentford, England
@sumitpatel84 @virginmedia Contact customer support or @Nickladwa
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
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Bob Hawkins
(@salvatorRosa) reported
from
Bromley, England
Dear @virginmedia we rang repeatedly to complain about the quality of our viewing experience thro’ TiVo when watching through iPlayer the programme stops & we have to restart to get a signal
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DJ SEMO 🍦
(@DJSemo) reported
from
Hillingdon, England
Second time my @virginmedia has gone down right as #GamesOfThrones comes on! 😤
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia Done that. Ive called, customer services dealing with it. Seen the forums and it's an occurance with other customers on the network. Thanks.
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Jason Best
(@jason_best) reported
from
Camberwell, England
From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm
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Adam Jamal
(@ONI_Assassin) reported
from
Hammersmith, England
@virginmedia Apparently you don’t value me as a customer, you don’t want my money and worse still you have a broken system which I could fix in under 24 hours. #Bureaucracy #Disappointed
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@virginmedia Hi. That is the number I called this evening once I received my “final bill”. Woman on the phone told me I was given false information and that I would have to pay the fees. Yet the lovely woman I spoke to when moving told me I defo wouldn’t. Help pls
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Emma Jones
(@Emmajones79) reported
from
Kingston upon Thames, England
@virginmedia This isn’t acceptable you’ve basically fooled me into signing another 12 month contract! I want to cancel it it’s not even been 24 hours
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work
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Chris Sutcliffe
(@chrismsutcliffe) reported
from
Hackney, England
@laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!
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fone mechanics
(@fonemechanics) reported
from
City of London, England
Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.
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Pooja Davé
(@PBouhlel) reported
from
Harrow Weald, England
@virginmedia @virginmedia @virginmedia words cannot describe my frustration at your despicable customer service. I have been a loyal customer for 6+ years The way I was treated was outrageous, close to losing a customer, please contact me ASAP
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SWLONDON-FIST #BBBH #WELHORNY
(@SwLondonFist) reported
from
Lambeth, England
@virginmedia hi, i keep having problems with my hub3 losing its connection to the internet. I've tried all the troubleshooting options, its been going on for 6/7wks and each episode is getting more frequent & for longer periods of time. Had it a few yrs and could do with a new 1
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kim lawrence
(@peppernpig9) reported
from
Croydon, England
@virginmedia I can not get hold of any customer service teams! I am going to try a shop now but I am so fed up
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SpydaLog2020
(@SpydaLog) reported
@virginmedia It seems there is an issue that Virgin are not willing to admit to, message on status line about Facebook etc outage but just seen on downdetector 2 people in Barnsley having issues, am in Doncaster so all via Sheffield office i would guess
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Fiona Mcwhirter
(@mcwhirter_fiona) reported
@virginmedia my Internet connection is not working, is this a fault and can you advise on how long? Cannot even check on your page as your site is down for maintenance
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Sarah Miles
(@misssmiley32) reported
@virginmedia Just broadband down. TV and phone are fine.
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Sukh Singh Nandhra
(@Sukh_Nandhra) reported
@vmbusiness I've had no connectivity since 10am in London E11. Was told service would be back up at 2pm and it's now 7pm and nothing. Any update??
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» ⋰ 𝐝𝐞𝐛𝐛𝐢𝐞 ♡
(@bvngtve) reported
Woooow. I'm getting less than 3G and it keeps dropping from @O2 and my @virginmedia account won't connect to the Internet but apparently there's no issues in my area or with my kit. Aye okay. This is the day the robots give up on us I think.
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Data Weasley
(@DataWinfrey) reported
@virginmedia What are the current wait times for customer support, i have been in this queue for 37minutes. I have been having issues with broadband since friday
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Jason
(@3D_Jase) reported
@virginmedia It’s down now
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Debbie Perkins
(@PerkinsDibdobs4) reported
@virginmedia are there issues in Cambridge, tv box not working Cb24 6wr
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shannon
(@_shannonblyth) reported
Is @virginmedia down or is it just my WiFi?
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William Killiner
(@GSXBoy) reported
@virginmedia Well... D-day tomorrow. If virgin don't call me, because the 7 days will be up, I will be on the phone playing holy ****. Nearly a month to get me a new mobile, as a replacement for the one damaged in transit. Inept is not the word!