Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Camden Town, Wembley, Brent, Brent, Paddington, Hampstead, Greater London, Ealing, Kensington, and Fulham.

City	Problem Type	Report Time
Hammersmith	Wi-fi	53 minutes ago
Hammersmith	Internet	13 hours ago
Camden Town	Wi-fi	2 days ago
Wembley	Total Blackout	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Yessi Bello-Perez (@yessibelloperez) reported 5 minutes ago from Ealing, England

  Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.

• 
  Emma Churcher-Holt (@emmalouchu) reported 7 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 8 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Shane (@Barmybuilder) reported 13 minutes ago from Camden Town, England

  @Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like

• 
  Gabriela Lungu (@GabrielaLungu) reported 13 minutes ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 15 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  Helen Pinkers (@Barchetta66) reported 19 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  MoMo (@ImaginaryCard) reported 25 minutes ago from Hammersmith, England

  The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

• 
  Jeff Salmon (@JeffSalmon) reported 29 minutes ago from Camden Town, England

  @virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 29 minutes ago from Ealing, England

  @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 32 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Alan Hodge (@hodgie_hd) reported 37 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  Sophie GUERINET (@soguerinet) reported 38 minutes ago from Ealing, England

  @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

• 
  Konstantinos Veves (@k_veves) reported 40 minutes ago from Ealing, England

  @MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.

• 
  Joseph Machta⭐⭐ (@pepemac27) reported 43 minutes ago from Kensington, England

  @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

• 
  Gabor (@GaborPfalzer) reported 45 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Sumaya (@Purp_Amethyst) reported 55 minutes ago from Camden Town, England

  @virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 55 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  lucy francis (@lucyfrancis_tri) reported 58 minutes ago from Camden Town, England

  @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

• 
  Oliver Fatyol (@IstvanOFatyol) reported 59 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@TykeSteve) reported 6 minutes ago

  @keithapearson @virginmedia That must be for the orange idiot??

• 
  kevan ramsdale (@KevanRamsdale) reported 6 minutes ago

  @Claim_Respond_V I appreciate Virgin Media complying with the EA2010 trying to dictate the terms you provide a service is both unlawful & arrogantly ignorantly rude #disabledhatecrime you can find my details through my account!

• 
  Adz (@MrAdz259) reported 6 minutes ago

  @virginmedia I was informed by a customer service rep, that my service would be disconnected on April 16th, after notifying on March 16th, that I had switched providers via one touch switch.

• 
  John Mercer (@Merse2506) reported 8 minutes ago

  @virginmedia can someone please help me. I have l8ved with buffering, channel failed fir mintjs to no avail of a response for VM.

• 
  Sean Milroy (@Seanster1984) reported 9 minutes ago

  @virginmedia why are you telling people to get a booster after upgrading to 360 when a box is connected to its router through Ethernet cable? Ethernet connection is better. Wi-Fi is a luxury. People are paying over odds for service but you want them to pay more? Get a grip!!

• 
  iPaulTweeting (@iPaulTweeting) reported 11 minutes ago

  Here’s an idea @virginmedia if the question your bots are asking have no relevance to the question you asked perhaps one of the options presented could be ‘talk to a human’? Also, although I’m not really that bothered that your support staff are not English please note that it does not aid understanding

• 
  Lee Manton (Λη Μαντον) (@mantonl) reported 11 minutes ago

  @tina0402x @SkyUK VirginMedia are good when you’re a new customer, I’ve been with them since they took over NTL but once your contract is up, that’s when it turns into a nightmare. They don’t give a toss about existing customers. Every renewal is a fight & their offshore teams are useless.

• 
  BigF (@Bigg_F_) reported 13 minutes ago

  @virginmedia Yes. Eventually got through via chat to a real person. They advised a factory reset of hub which is a complete pain to set back up and it made no difference. Engineer arranged to come today. I also raised a formal complaint. Mysteriously it’s working two hours later.

• 
  Urban Groove (@Urban__Groove) reported 15 minutes ago

  @virginmedia So you bombarded me with phone calls to upgrade till i had to admit defeat, you told me i have free nextflix premium for a whole year, so i register a netflix account and now your asking me to pay £15.00 to use this service? what an absolute rip off😡 NOT HAPPY!

• 
  Lee Hustle Malone (ACC INACTIVE/NOT MONITORED) (@MaloneHustle) reported 17 minutes ago

  @heavyspoilers I think Virgin Media is down mate don’t sweat it.