Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Hayes, London, City of London, Hammersmith, Newham, Wandsworth, Southall, Croydon, Southwark, Harringay, City of Westminster, Waltham Forest, Hounslow and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hayes |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| City of London |
Internet | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
Anybody elses #virginmedia TV down?
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia And internet in W4? It's been down all evening and atrocious all week...what's going on?
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Lisa Pursey 💙
(@LisaPursey) reported
from
Hackney, England
@virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above
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Sevki 💉 💉🎉
(@sevki) reported
from
City of London, England
.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Vanessa Di Renzo
(@VanyRichardson) reported
from
Brentford, England
Has anyone else got problems with @virginmedia ? Many channels are blank
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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DEREK BURGESS
(@derekcburgess) reported
from
Walthamstow, England
How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate
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Dom
(@Smudg13_) reported
from
Merton, England
@virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.
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Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia are you aware that your network is down again? #virginmedia
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Clarisa Rakos Art
(@ClarisaRakosArt) reported
from
Richmond, England
@virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Julie Compton
(@joozuk) reported
from
Bromley, England
@virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv
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samantha ellington
(@samrookc) reported
from
Hillingdon, England
Come on now poor mum with Alzheimer’sneeds her programs #virginmedia
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Sevki 💉 💉🎉
(@sevki) reported
from
Camden Town, England
@virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh
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Brad Rudge
(@Brad_Rudge) reported
from
Croydon, England
@virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!
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Alessandro Giudici
(@giudicialex) reported
from
Hillingdon, England
@virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
I understand you are having tv issues right now @virginmedia however I’ve also got no internet, is this a known issue? I can’t get through on your phone and cannot run any tests through your website either 😩
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Tina Lee
(@tinalee5806) reported
from
Hounslow, England
@CliveR39 @virginmedia What caused this horrid thing to happen
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis
(@iLewlarrrr) reported
@virginmedia hello, can you please message me as I’m not happy with the service currently and need an issue sorted
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Chris McCullough
(@journo_chris) reported
@virginmedia Credit on my account. Gloria from collections promised to call me today...and hasn't! Simon from webchat promised me refund and we took screengrabs...never happened. Why, why, why make promises and fail to keep them?
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Press
(@Press37551712) reported
@virginmedia @DJGaryBaldy I forgot my password I watched a video but not really helpful, but I have recovered my account back through the help of rossgerberkawasaki on Instagram has help me thanks so much
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gary eaves
(@garye1969) reported
@virginmedia So your business model is based not on customer need but on getting new sales? Existing customers can wait as they are not relevant. #GreatService
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Help the Cladding Leaseholders
(@helpcladding) reported
@virginmedia Ive checked the service status already. It says all ok. So now what?
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Spencer
(@Lucky_Luxy) reported
@virginmedia Hello??? I need help please. I have paid money to Virgin Media for a survey and not only have I not had a date for this to be carried out, my contact within the relevant team has stopped replying to my emails. I have already paid for this!! Disgusting customer service.
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Zack
(@HardCand) reported
@virginmedia Hi SB, I am opening a case with Ombudsman as well because it has been over 8 weeks since I raised a VM complaint and I try to escalate it multiple times with no resolution. Please see the above tweet and advise.
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Lynn Duffy
(@lynn_rattray4) reported
@IainSmithy56 @PremierSportsTV I'm only 9.99 a month with Virgin media for it. You can subscribe and then cancel and you have it for the month
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Matthew
(@mneilan12) reported
@virginmedia I am trying to load the sky sports red button on the golf channel but it just sits in the loading screen doing nothing - how do I fix this
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Elliott Gordon
(@ElliottVern) reported
@virginmedia I have been through this. Your team raised a ticket with all the information on. This is terrible if you cannot access your own tickets raised to your department.