Virgin Media Outage Report in Willesden, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Tower Hamlets, Croydon, Hackney, Hammersmith, Woodford Green, Southwark, City of London, Newham, Poplar, Wembley, Borehamwood, Waltham Forest and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Wi-fi | |
| City of Westminster |
TV | |
| Tower Hamlets |
Internet | |
| London |
Phone | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
-
Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.
-
Mike Fethers
(@fevington) reported
from
Rickmansworth, England
Watching @virginmedia for the first time in ages reminds me how much I genuinely miss @skytv. Crap UI One 4K channel which shows nothing. Costs £30 more a month for less content. #Urgh
-
MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
-
Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
@virginmedia Vodafone said they wanted proof of my mother inlaw illness and see if it's right for THEM to cancel her contract... She has late stage vascular dementia, half of the time she can't remember where she is let alone where her old blackberry is.
-
pi
(@pisaint) reported
from
Croydon, England
@virginmedia Hi yes now I have it says there are issues… no timescale given though
-
Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.
-
lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
-
JS Chamberlain
(@jj_jacq) reported
from
Bromley, England
@virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?
-
Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
-
🙌 N E I L 🙌
(@Neilz1) reported
from
Brentford, England
@virginmedia We have had no phone service for 4 days in the NW9 area are you able to see if engineers will be fixing this issue urgently?
-
lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
-
David
(@gingertrvlguru) reported
from
Lambeth, England
@virginmedia What’s the point? It’s not going to fix any quicker. You’re not going to give me anything back on my bill. May as well not waste either of our time.
-
Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
-
lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
-
Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
-
Elliott Gordon
(@ElliottVern) reported
from
Watford, England
@virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.
-
Andrew Goulding
(@Andrew_Goulding) reported
from
Spelthorne District, England
@virginmedia how can you fine me for being unable to take VM with me to my new home because you don’t cover that area, and even though I was giving 30 days notice but under contract for 7 more months, maybe we should check first with the holy VM, discussing service
-
lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I will again but i get the recorded message. Thank you for trying to help.
-
Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?
-
Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
AmanMK
(@AmanMK17) reported
@virginmedia Absolutely shambolic customer service. You’re a disgrace!
-
milky t
(@mycalltwo) reported
@BrianAl09926359 @virginmedia I have had the same problem for weeks. Given up trying and cancelled the direct debit. I have copies of all recent attempts, complaints, Virgin’s responses and have videoed how quick they answer a ‘new’ customer phone call - 76 seconds.
-
Stephen Neal
(@Stephen_Neal) reported
@virginmedia Now spoken to human on 150 and they say that the 150 and website not matching is because it's a 'known outage' so not 'a fault'. Which doesn't make things any clearer when my 1Gbs connection is currently <30Mbs...
-
Stephen Farrant
(@spfarrant) reported
@virginmedia Every time I try to restart the Netflix membership via the TiVo box as been requested I get “something went wrong, try again later” many have the same issue so something not right your end. Had no issues when I payed for Netflix direct. Only now it’s part of my virgin package🙄
-
Andy
(@WackoFerg) reported
@virginmedia That they would reset my password. The password is not the problem but that I can’t use the same email address that was set up the last time. Can you not completely clear the last contract from 18 months ago so I can just register with the new contract and my email address?
-
Simon Morris
(@Simo_Morris) reported
@virginmedia hi - watching Sky Sports Cricket is unwatchable - very poor signal. Anything I can do on my side to improve (before England are all bowled out preferably!)
-
⚽⚽ L E E ⚽⚽
(@_Fletch__) reported
@Albionwestand @virginmedia Shocking service
-
Jason Broekhuizen
(@jaybroek) reported
@virginmedia any update on issues in Edinburgh? Well into second day of complete blackout and the expected fix time is no longer being updated…
-
LouiseWPA
(@LouWhiteheadPA) reported
@virginmedia Thanks. The WiFi is down at our house, no service faults, and just says can't authenticate connection. Have rebooted several times. What do we do now please?
-
kneon_kameleon
(@KneonKameleon) reported
@virginmedia curious as to completely misunderstood complaint (C-2806221360). I’d like your employees to stop calling me multiple times a week. Can you do this or am I forced to keep blocking the Manchester numbers?