Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, London, Croydon, Newham, Hammersmith, Wembley, Waltham Forest, Ealing, Southall, Watford, Richmond, City of London, Paddington and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
TV | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for
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Noreen Darragh
(@nordar48) reported
from
Enfield Lock, England
@virginmedia No it’s awful
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
To say I'm #frustrated with @virginmedia is an understatement. No TV, no service and no sign of it being fixed. More than 4 months and added expense for dodgy decisions. Grrrrr
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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not orthodox SalafI Muslim
(@ArsenalNexus) reported
from
Tottenham, England
@virginmedia hi why my internet has been down since 2 pm can you please advise
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Richmond, England
@virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂
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Emily Edwards
(@EmilyEd03367074) reported
from
Brentford, England
30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liam
(@ltm1501) reported
@virginmedia Had the app for ages, must say great invention but ever thats saying theres a problem, and it has been reset approx 3/4 times now since Friday which is uncalled for.
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G
(@DB10007) reported
@virginmedia To discuss a streambox. I've just been transferred customer relations and now waiting again
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Rosie Loughran
(@unkwn192) reported
@vikingqueen16 @virginmedia It’s down in Liverpool, has been since I woke up it’s a joke
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The man
(@nofksgiven81) reported
@virginmedia There is more you can do, how about fix my service you ******* incompetent prick
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Dee Hesson 💙💛
(@deemcneill83) reported
@virginmedia can never log into my account says e mail is wrong and I know it’s not as I only have 1 e mail address and you e mail me on it 🤔 looking to cancel my broadband
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Chris Fenton
(@chrisfenton7) reported
@virginmedia still not able to create an account online to manage my account. Been over a week since I spoke to customer support but still nothing.
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Liam
(@ltm1501) reported
@virginmedia Bit busy at the moment to take the calls, so I will get round to it this week, its an issue but its not a major issue as of yet, so its bearable. But will certainly make a call this week and reference the chat, I have had with yourself today. Thanks.
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🌈\o/☘
(@NoLiesSpokeHere) reported
Just researched @virginmedia as a new customer vs current longtime customer for my elderly parent. Currently being charged £95 a month for a tv, broadband and telephone package. to go up another £15 in May. The SAME PACKAGE for new customers with BETTER speeds and boxes is £67!
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Darius Darulis
(@Dragunija) reported
good lord almighty, I’ve been trying to cancel my @virginmedia broadband for literally a week now without success. feels like this should not be legal in a normal country
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Siobhán G
(@PrincessSiobhan) reported
@virginmedia I don’t ‘feel this way’, it is not an emotion, I am stating a fact. My point is that if someone can get my bill back down to what it should be, every single time, there is absolutely no need for it to be increased to such a ridiculous amount in the first place!