Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, Greater London, and Kensington.

City	Problem Type	Report Time
Hammersmith	Internet	11 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Internet	16 hours ago
Hammersmith	Internet	22 hours ago
Hammersmith	Internet	23 hours ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  lucy francis (@lucyfrancis_tri) reported 10 minutes ago from Camden Town, England

  @virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?

• 
  Bruno Belcastro (@argen) reported 12 minutes ago from Camden Town, England

  @virginmedia second weekend in less than a month without broadband/tv service. Disappointed.

• 
  Shane (@Barmybuilder) reported 19 minutes ago from Camden Town, England

  @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

• 
  Bruno Belcastro (@argen) reported 31 minutes ago from Camden Town, England

  Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 34 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Foodwise Woman (@FoodwiseWomen) reported 35 minutes ago from Kensington, England

  I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

• 
  Konstantinos Veves (@k_veves) reported 35 minutes ago from Ealing, England

  @virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.

• 
  Gabor (@GaborPfalzer) reported 41 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Shahin Ali (@ShahinA82783043) reported 43 minutes ago from Camden Town, England

  @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

• 
  Jeff Salmon (@JeffSalmon) reported 44 minutes ago from Camden Town, England

  @virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.

• 
  Jeff Salmon (@JeffSalmon) reported 46 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Shahin Ali (@ShahinA82783043) reported 48 minutes ago from Camden Town, England

  @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 50 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Shane (@Barmybuilder) reported 50 minutes ago from Camden Town, England

  @Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like

• 
  Emma Churcher-Holt (@emmalouchu) reported 51 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  Hanieh Vidmar (@haniehvidmar) reported 55 minutes ago from Paddington, England

  @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

• 
  Chris Green (@chrisgreen) reported 56 minutes ago from Hammersmith, England

  @virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail

• 
  Bruno Belcastro (@argen) reported 59 minutes ago from Camden Town, England

  @virginmedia more than 12 hours without service today. Are there any updates for NW3?

• 
  Shane (@Barmybuilder) reported 59 minutes ago from Camden Town, England

  @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

• 
  lucy francis (@lucyfrancis_tri) reported 60 minutes ago from Camden Town, England

  @johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Knapp (@KnappTweets) reported 4 minutes ago

  @virginmedia fix your damn WiFi, I pay like 100 a month for some bullshit that don’t work

• 
  Dan (@UKDan86) reported 5 minutes ago

  @IanLythgoe4 @Jess_Simpson645 @virginmedia Let me help you with basic primary school level spelling Ian. "They don't care as long as THEY'RE getting THEIR money every month." See it isn't that hard is it?!

• 
  Mark Williams (@nuts_and_bolts_) reported 6 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Can you get Toob in your area? Price and customer service is pretty good, yet to have an issue

• 
  Steve Hannant (@toffeeman112) reported 8 minutes ago

  @trapdoor456 @virginmedia I’ve been with Youfibre 3 years… Speeds and reliability are great…. However if you do hit a problem Customer Service is woeful and stressful. Fortunately the reliability means you don’t need to contact them very often !!!

• 
  Jamaal (@Jamaal162) reported 9 minutes ago

  @jonoread @ajzxne They knew owned and run by the same company.. virgin media 02… literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service

• 
  Mark King (@markkinga) reported 11 minutes ago

  Is @virginmedia in trouble?, as im trying to work out why i need 2 to 3 sales calls a day. I get a rubbish email once a week. Why not email something i might be interested in rather than constant phone calls im sure i never consented too.

• 
  British and annoyed (@_J_8_7_) reported 13 minutes ago

  @trapdoor456 @virginmedia Definately going to look into them now. Worst part about Virgin is the inconsistent price rises as soon as the contract is up. Had to leave them and join as a new customer pretty much every year just to nearly half the monthly payment. ******* ridiculous.

• 
  Michelle Wright (@EDsetMefree) reported 14 minutes ago

  @virginmedia been with you ever since you were ntlworld, you recently changed my phone to digital with back up emergency phone, the engineer didn’t take my disability into account, has put my phone where I can’t even get to it, impossible to get through to you as you cut the call before connecting, your now not giving me the service I am paying for and in breach of contract, so I am going to cancel my direct debit for all services including tv

• 
  Phil Rogers (@PhilRogers57) reported 17 minutes ago

  @trapdoor456 @virginmedia Been with YF from when it was BRSK , no problems re service & if there is maintenance planned you get plenty of notice,Virgin have got too big for their boots,always putting up prices for a Sketchy service,I was with V for over 15 years went to them re pricing not interested

• 
  Phoenix Rahman (@Phoenixrahman) reported 20 minutes ago

  @virginmedia @RA0307J No companies know how to treat loyal customers anymore. Was with VM for over 20+ years. They acknowledged that but they did not try to keep us. Glad I moved away from them. Companies are all about greed now