Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of London, City of Westminster, Croydon, Fulham, Paddington, Hounslow, Barnet, Hackney, Harringay, Hampstead, Greater London, Poplar and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
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Dan
(@DanStratford84) reported
from
Wandsworth, England
@emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all
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Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
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Deborah Maclaren
(@MaclarenDeborah) reported
from
Richmond, England
@virginmedia No. It's an intermittent problem so is currently working. The message that goes out on the phone line ( when I call in to report when it ISN'T working) says Iit's a ''complex problem' . This is frustrating as your customer services ( appalling) said it would take until Sept 9 th
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.
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Kieran Kunhya 🚀
(@kierank_) reported
from
Camberwell, England
@virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
@virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal
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paul davies
(@ayestawnie) reported
from
Hillingdon, England
@virginmedia got no TV, Internet or phone please help got code W02 on my TV
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers
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Johanna
(@JohannaWhitaker) reported
from
Islington, England
@billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
Another evening of @virginmedia broadband not working properly ... that’s about 8 days now it’s cut out several times through out the day! Think it time to cancel the contract!
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.
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Ashleigh Jade Loeb
(@MxAshleighLoeb) reported
from
Islington, England
So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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StevieB
(@StevieB_1981) reported
@virginmedia what's happening, speeds have been crap for days now whole thing has went down. I'm fed through Glasgow server
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Lolzone126
(@lolzone126) reported
@virginmedia We have done the steps, and we also tried upgrading to hub3 but the website is not working
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TAG
(@Flowing_Seed) reported
@virginmedia Thanks for getting back to me, yes it’s seems to be a more recent issue, it’s been really bad this last week.
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Mica nicols
(@mishanicols) reported
@virginmedia literally get me off this stupid broadband! Refund me for the last few months so I can change in peace because you are FULL OF DOG SHITE AND SO IS YOUR SHITE CONNECTION! It’s the principle, the fact I couldn’t do work at 8pm & now I’m having to work this late! Kmt
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Lynsey
(@lynzhaz) reported
@virginmedia No I haven’t been able to resolve my problem. I am struggling to get through to talk to someone
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R
(@Rdsxsingh) reported
@virginmedia 'Online safety' talks are redundant when your service is so sh!t you can't get online. Your marketing department really set you up with these tag lines! @virginmedia
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Spencer
(@SpencerCoe06) reported
@virginmedia broadband down again. Although no issues reported in the area. Advice is to switch it off and on every time you report a fault, even when you report so many service down faults per week, there is no other solution, ridiculous.
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「Ben Ⓥ」
(@benrobart) reported
The fact that @virginmedia are KNOWN to throttle all traffic except that of a speed test just makes this look even worse - It speaks volumes as to just how poor their "service" is.
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R
(@Rdsxsingh) reported
@virginmedia Suprise me by fixing my sh!tting connection. No internet since Friday. Wtf @virginmedia
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Daria Kwiatkowska
(@DariaKDesign) reported
Cancelling my @virginmedia, I’ve been at it for 2hrs and not even done. It’s robbing me of my precious life dear god someone send help 😩