Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Harringay, City of Westminster, Newham, Southwark, Hounslow, Enfield Town, Kensington, Twickenham, Camden Town, Hampstead, Poplar and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Wi-fi | |
| Hackney |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
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Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@virginmedia is down. Area 3. Please fix ASAP.
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution
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Alice
(@alicebees1) reported
from
Esher, England
@virginmedia Hi! Our WiFi is constantly dropping out and not working even when the lights on the box look fine. And it can’t even reach around the whole house and it’s definitely not a big house! Is there any way you could sort it out as it has been a problem for a while. Thanks.
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
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Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Hussey FM
(@djspeedy34) reported
from
Kingston upon Thames, England
@virginmedia is very bad
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Jason Costellow
(@jasoncostellow) reported
from
Lambeth, England
@virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Vicky
(@vickyross06) reported
from
Hillingdon, England
@virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chloe clayton🦋
(@chloeclayton7) reported
Virgin media are the absolute worst.. how can the WiFi always be broken😩
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Delta Blue
(@Delta_Blue1) reported
Can anyone recommend a good Broadband/TV provider that isn’t @virginmedia Down for the third time this week, right at the start of an important customer call #ClownShow
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Vonnie Doll 🏴
(@MrsEyvonne) reported
@virginmedia Nah your service is shite, always has been from day 1! The only thing I’m checking is how long it is until I can cancel my contract with yous and your ****** broadband 🙌
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Jackie Crawford
(@jackined) reported
@virginmedia I need to cancel sports sub. Been on hold for 38 mins. Please contact me to cancel Account:180554101.
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David John Harris
(@davidjohnharris) reported
@virginmedia my service went live on 10th July - ultimate oomph. Still havent recieved SIM card. Have raised multiple complaints, had several support calls - and still no sim. Am now out of pocket as having to use payg sim in mobile
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⚔️🦑Harper Lou🌸
(@SquiddyNoodles) reported
I'm just gonna put this out here cos my mother has tried tirelessly to get virgin media cos my current internet is borderline unusable most of the time but no matter how much we use the thing to find out what service we can get we NEVER hear from them does virgin actually exist
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Wynne Mitchell
(@wazzaster) reported
@Vicky_Outen @virginmedia @MartinSLewis I am usually just asked for 3 random letters/figures from password and whether I am the account holder. Never been asked for bank details
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Indrazed
(@Indezard) reported
@virginmedia came home after three days to find no internet at N6 in London. Two/three flashing green lights and have tried resetting several times. Can you help please? I have been on your online chat for over an hour and received no response.
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Vonnie Doll 🏴
(@MrsEyvonne) reported
@virginmedia @Apuforu Virgin are THE worst for WiFi, spent months in my area laying cables for ‘super fast fibre optic! apparently. I just use my data at home as the the WiFi is non existent! Can’t wait until the contract is ended so I can change! Thinking of using a pigeon carrier or smoke signals..
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Ibrar Mughal
(@IbrarMughal1981) reported
@virginmedia Congratulations! My Virgin Media broadband service is down once again after 6 day loss of service. It had only been working for around 24 hours. Is there an issue in the Birmingham B9 5TE area?