Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Watford, Hammersmith, Paddington, Croydon, Tower Hamlets, City of Westminster, Wembley, Camden Town, City of London, Barnet, Islington and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Hackney |
TV | |
| Watford |
TV | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia And if the issue is more@complex than originally thought, I should be informed and not keep having to waste even more time chasing information from you. It’s really not good enough.
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Eran Edry
(@EranE1980) reported
from
Camden Town, England
Hi @virginmedia . Since 5pm I've probably had a total of 3min of working internet in the flat - where I work. Full time. I'm aware there's an ongoing problem in the area (N19 5HY) but the fact is I have lost hours of work over this and I'm not happy. Awaiting your reply. Thanks
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia system. Had gone down here in W10 your website shows no problem. Always the same. Phone service rubbish #badservice #poorquality @GripeO_Feed @GripeO_Outreach
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@virginmedia We know of an issue in your area that results in loss of service [...] you may be eligible for bill credit if your service isn't restored within two full working days.” I don’t know about bill credit but I massively need to work from home today.
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
dear @virginmedia your internet connectivity is broken.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia deny one of the passwords I gave is correct. Their systems are appealing. As is customer service. Don't use Virgin Media. No good reasons for why their practices are in place.
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.
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Rory Cellan-Jones
(@ruskin147) reported
from
Lambeth, England
Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc
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Allison
(@afturain) reported
from
Richmond, England
@virginmedia They know they're taking to the right person because of all the other details, too. They are deliberately making it difficult. If I wanted to buy more from you there would be no problem.
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davep
(@g_davep) reported
from
Croydon, England
@virginmedia #sw16 #broadband poor service can you confirm if you have resumed normal service the broadband is down since yesterday sw16 4sd
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia are there problems in the Sw17 area
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Amir Sharabi
(@Aiel_warrior) reported
from
Barnet, England
@virginmedia why is it so difficult to speak to someone and then when you do it’s an impossible mission to get anything sorted - worst customer service I’ve seen in a while.
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia sadly broken in sw17 too...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good
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LilnPen Borders
(@Croston2Croston) reported
from
Ashton-under-Lyne, England
@virginmedia within the last hour I've had three phone calls claiming to be from Virgin Media technical support saying there's a problem with our internet speed. Each time when I respond I will ring VM direct on 150 they hang up. I'm ex-directory have you been hacked?
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Ronan Coleman
(@coleman_ronan) reported
from
Galway City, Connaught
@dannydarcy72 @virginmedia The helicopters were on standby and never used, according to the book
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Part of the Rebel Alliance and a Traitor
(@HerRoyalDykness) reported
from
Romford, England
@virginmedia all services down AGAIN the quality of service from Virgin lately has been shocking multiple outages of tv/broadband. Not entirely sure what I'm paying for when I can't use it.
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
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Tim Thomas 🍻🇪🇺🔶 I ❤️ NHS
(@timofnewbury) reported
from
Newbury, England
Virgin broadband up and down like a yo yo in Newbury RG14 6 @virginmedia
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Sofia
(@sofiaalice95) reported
from
Poplar, England
@virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@virginmedia We have two VM boxes for collection as we have already left your network. Can you please arrange for someone to disconnect and collect them? Thanks in anticipation.
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞