Virgin Media Outage Report in Willesden, Greater London, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Westminster Abbey, Croydon, Brent, Camden Town, Hackney, London, Islington, Paddington, Southwark, Walton-on-Thames, Waltham Forest, Hampstead, Enfield Town, Newham, and City of London.

City	Problem Type	Report Time
Westminster Abbey	Internet	56 minutes ago
Westminster Abbey	Wi-fi	2 hours ago
Croydon	Internet	2 hours ago
Westminster Abbey	Internet	2 hours ago
Brent	Internet	14 hours ago
Camden Town	Internet	18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  alan brown (@alansbrown) reported 2 minutes ago from Hackney, England

  @virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(

• 
  The Bends (@benedictm) reported 7 minutes ago from Kensington, England

  @JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)

• 
  G.Marshall Gleghorn (@gary2323) reported 8 minutes ago from Merton, England

  @virginmedia cheap labour in Bangalore = terrible customer service ..

• 
  DJ (@davidjoneshome) reported 11 minutes ago from Wandsworth, England

  @virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!

• 
  Emma (@Emma_Campaigner) reported 12 minutes ago from Lambeth, England

  @virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue

• 
  Adam (@adsz88) reported 13 minutes ago from Potters Bar, England

  @virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!

• 
  Jonathan Blake (@sweetbriar49) reported 19 minutes ago from Lambeth, England

  @virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you

• 
  alan brown (@alansbrown) reported 20 minutes ago from Hackney, England

  @virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(

• 
  alan brown (@alansbrown) reported 27 minutes ago from Hackney, England

  @virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(

• 
  One Paved Court (@OnePavedCourt) reported 27 minutes ago from Richmond, England

  @virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen

• 
  Sepe_71 (@71_sepe) reported 29 minutes ago from Bromley, England

  @aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!

• 
  David Charles (@actordavidc) reported 30 minutes ago from Richmond, England

  @virginmedia I had an email saying what the policy was in connection to me having registered my outage: Ref: Your Loss of Service (KMM61783435V2754L0KM)

• 
  Ssb316 (@ssb316) reported 31 minutes ago from London, England

  @virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work

• 
  G.Marshall Gleghorn (@gary2323) reported 41 minutes ago from London, England

  @virginmedia All working now but customer service has been a nightmare

• 
  G.Marshall Gleghorn (@gary2323) reported 44 minutes ago from London, England

  @virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem

• 
  The Bends (@benedictm) reported 47 minutes ago from Kensington, England

  @JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄

• 
  「Ben Ⓥ」 (@benrobart) reported 48 minutes ago from Hammersmith, England

  @virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.

• 
  Lloyd-A-Tron (@chippers34) reported 48 minutes ago from Wandsworth, England

  @virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.

• 
  Hadi Taheri (@persianuk2017) reported 50 minutes ago from City of London, England

  @virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse

• 
  Dean Pallant (@Dean_Pallant) reported 57 minutes ago from Lambeth, England

  @ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zally (@xZxlly) reported 3 minutes ago

  @virginmedia Also a friend of mine, also with Virigin is having the exact same issue, almost at the exact same time as me.

• 
  Phil Stopford BFE (@PhilStopford) reported 5 minutes ago

  @virginmedia @mhegarty90 You can help me by NOT putting my bill up for JUST broadband by TWEVLE quid in one go!

• 
  Peter Mapals (@impala_pete) reported 6 minutes ago

  @virginmedia Advisers keep saying no way to expedite. Yet two employees today said that my reconnection needed expediting. One way or another, someone has lied to me, and that’s not good enough. Your advisers need to get better at recognising these minority cases. Complaint will happen.

• 
  Steven Sinnott (@Steven_Sinnott) reported 8 minutes ago

  @virginmedia I see you’re being absolutely garbage again. Quicker OpenReach get the new fibre commissioned in my road the better

• 
  Jeremy Allen (@JerryFrostbite) reported 8 minutes ago

  @virginmedia I'm sorry but you clearly haven't read my messages. Virgin has accepted that there is a broadband fault (which would affect the subsequent wifi signal). My issue is that the communication on the fixing of that fault (or not) is so inconsistent

• 
  Ian Twigg (@twiggy_1979) reported 8 minutes ago

  @virginmedia Having major internet connections today (WN1). Not great given the previous day you wrote to millions of customers advising of a 21% price hike!!! You can’t make this **** up. #virgin #broadband @DowndetectorUK

• 
  Fee Woody (@woodley_fiona) reported 9 minutes ago

  So @virginmedia please let me know what you are doing to rectify the broadband issues, when will it be fixed?

• 
  Alizah (@alizahhamid) reported 11 minutes ago

  @virginmedia is the service in East Didsbury, Manchester not working? I cannot get online! Thanks

• 
  Zally (@xZxlly) reported 17 minutes ago

  @virginmedia it's been about 2 hours now that this issue keeps happening. My connection disconnects for about 10seconds and reconnects, but 3-5minutes later it happens again. I have lost a lot of online work to this.

• 
  ✪ 🅽🅴🅼🆄 | ✘ (@TippleFishNEMO) reported 17 minutes ago

  Is it Virgin Media or RIOT Games severs that are having network blips (or both?) haven’t had a stable connection all day