Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hackney, London, City of London, Paddington, Enfield Town, Kensington, Merton, City of Westminster, Greater London, Poplar, Hampstead, Ruislip, Harringay and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| Hammersmith |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Andy Stock
(@andystock22) reported
from
City of London, England
@DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.
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Joe Fry
(@Joefry81) reported
from
Watford, England
@virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬
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Phil Stone
(@stillphone) reported
from
Kensington, England
If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!
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Phil Stone
(@stillphone) reported
from
Hillingdon, England
@virginmedia Not now as gave up trying to connect after 90 minutes. It’s just utter rubbish. Would never move to you guys...
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Allie Anderson
(@funsizeAllie) reported
from
Enfield Lock, England
@virginmedia broadband keeps cutting out, intermittently for days now. Done all the checks, connections etc fine. Turned off & on many times. The online diagnostic test says there's no problem but THERE IS & MY INTERNET IS UNUSABLE! Please advise ASAP.
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lizzie
(@KatySean9396) reported
from
Walthamstow, England
@virginmedia when are we going to get our service back to normal please been down most of the day download speed 6.67 at the moment
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Alistair
(@shplendid) reported
from
Merton, England
@virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
@helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.
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lizzie
(@KatySean9396) reported
from
Walthamstow, England
@virginmedia You say there is a fault but the tv has been bad all day as well what with that I haven’t had a good service all day
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Laura Beck
(@LauraBeck123) reported
from
Hackney, England
@SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia Is there a problem with Virgin media, internet is not working!
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Azmain
(@Azmainnnn) reported
from
Walthamstow, England
@virginmedia your broadband is a pile of ****. The amount of times I’ve gone without broadband ever since joining your service! 😤
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Alistair
(@shplendid) reported
from
Merton, England
I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...
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Chris Shepherd
(@shepherd_1972) reported
from
West Molesey, England
@virginmedia I take it service is up the wall again. !!! Been so temperamental today it been to frustrating. Seriously thinking about leaving again. Worst thing you don’t inform your customers and your service status tool is so crap since it’s always green and working fine
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Dan Padgett
(@danjpadgett) reported
from
City of London, England
@virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.
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Kuda Madzikanda
(@KudaLudaLegend1) reported
from
Poplar, England
@virginmedia Yes still no service and hardly slept with overnight repairs by Virgin
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adouble
(@uchiazoro) reported
from
Brentford, England
Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media
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Clark Kent
(@ecoSuperMan) reported
from
Tottenham, England
Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!
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Steven Meagher
(@stevenmeagher) reported
from
Islington, England
Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced
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Wendy Rochester
(@Wendy_Wo_Wo) reported
from
Southall, England
Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AshleyGPhotography_XRated
(@AshleyGPhoto_X) reported
@virginmedia I would rather a number that I can actually speak to someone and book a engineer in to get them down here because I see you have updated the system but still not improved the important parts like downloadspeed and getting what the customers pay for
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Nicholas Jones
(@Nichola85894596) reported
@virginmedia @Seandarrell4 Hi, I'm not a virgin customer but someone has taken out a phone in my name. I have contacted your fraud team as has Equifax, but you guys are not quick responders. what do I do to make you go faster?
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Paul
(@breadlineblues) reported
@virginmedia A combination of both really. It’s not acceptable at all the level of service I’ve received is awful it’s not something you expect from a company I’m paying over £100 a month.
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Paul
(@breadlineblues) reported
@virginmedia I can expand I’ve placed an order with yourselves to be delivered by @YodelOnline last night. I’m still waiting I’ve no Broadband or TV as you’ve cut it off yesterday before my new equipment arrived. Terrible service
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Toby Sandison
(@TobySandison) reported
@virginmedia We lose connection to all devices for 10-15 minutes roughly every other day, sometimes more than once. Always wireless. We have a Hub 3.0 - it's the same router we've had since service was installed ~5yrs ago so we suspect that might be issue.
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Idle Hands
(@idle_h_) reported
@virginmedia Follow up complaint C-270722976 has been issued. I just want my TV package amending and have provided instructions on what to remove
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Paul
(@breadlineblues) reported
@virginmedia Yeah I’ve been on the phone to virgin for over an hour I’m no further forward. @yodel are no help whatsoever
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Paul
(@breadlineblues) reported
@virginmedia 17 years I’ve been a customer! Guess what…? The parcel isn’t out for delivery today either.
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Kishan Mavani
(@MavaniFamily) reported
@virginmedia Hi, they have not done anything with this, and it’s getting frustrating that nothing is changed or happening with it. I am sick and tired of chasing this can you get someone to contact me as soon as possible. Honestly want to just cancel this
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Lisa Marie Sutton
(@lisamariesutz) reported
@VirginMediaIE is someone working on the virgin media outage in Waterford City???