Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Southwark, Hackney, Harringay, Croydon, Harrow, Kensington, Wembley, Poplar, Southall, Northolt, City of Westminster, City of London and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Michael Webborn
(@michaelwebborn) reported
from
Rickmansworth, England
Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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PauleneCarr
(@PauleneCarr) reported
from
Croydon, England
@virginmedia @MoneyTelegraph For last 2 months in the SW16 area VIRGIN TV & BROADBAND services has an ‘outage problem.’ Despite several engineer call outs the issue has not been resolved so no access to internet. Virgin please sort out and provide compensation for lack of service
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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Robert Paterson
(@Robbie_Paterson) reported
from
Lambeth, England
@virginmedia 4 days now with no WiFi or TV, no explanation, 40min waiting on the “service” number last night, 25 min so far today - I ******* hate this company!!!!! I just want to cancel!!! Please!!!!
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Steven Cooke
(@StevenCooke94) reported
from
Poplar, England
@virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia I need customer support regarding my contract.
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Woodsy
(@chriswoods84) reported
from
Enfield Lock, England
@virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password
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Zam ザム
(@SuperZAMtendo) reported
from
Wandsworth, England
@digitalronin @virginmedia And I’m getting 28 on a 100MB line... 🙄 Don’t use virgin media guys if you can help it #yearsofbadconnection #virginmedialife
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@simonlevans @virginmedia You need to get rid. They are beyond awful for both
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia Want to discuss as my contract ran out in April and im moving home so would like to cancel the deal I currently have for TV broadband and Phone.
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Sowmya Mukund
(@SowmyaMukund) reported
from
West Molesey, England
Virgin media disasters! WIFi & Tv services are full down, unable to work from home 😡
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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*•.¸♡ ӄǟʏ ♡¸.•* 🐝🏴
(@265kay) reported
@MichaelRosenYes @virginmedia Mind you, better than EE's customer service, who phoned me on the day of my mum's funeral to accuse me of making up her death to get out of her contract.
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Carl Swann
(@Swannster) reported
@virginmedia Dear Virgin media, after a failed install on Mon, I am yet to find out when my install will be completed? I used the text service yesterday & was promised a call back within 24hrs? I had 2 call today, after a 1hr 7 min call was promised a call at 3pm this afternoon
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🄳🅁🅈 🄶🄸🄽🄶🄴🅁 🄼🄰🄻🄴
(@dryging) reported
Why when I watch the football on @PrimeVideo through @virginmedia it alwsys flickers? Never happens when I watch anything else. #LIVTOT
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Bass Bloke
(@BlokeBass) reported
@BeefyBotham Fire stick fine - virgin media box awful
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!
(@superlad) reported
@virginmedia I emailed them 27/10/20 chasing the refund but had no response. I feel very let down by Virgin Media
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Lee Ewen
(@leegewen) reported
The @primevideouk picture quality through @virginmedia TiVo is awful. This was widely reported last season and not much seems to have been done to improve it.
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
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Mark Powell
(@Mark_D_Powell) reported
from
Doncaster, England
@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
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Claire Glenton
(@claireglenton) reported
@dazzaellis @virginmedia We have the same issue! Been cut off too when trying to call after about an hour! Disgraceful service!
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Alan Jessop
(@DixieJessop) reported
@virginmedia That is unacceptable on any level - this old lady has no phone , her panic alarm can’t operate and you cannot give us any date for resolution? She is understandably distressed and doesn’t understand and you plainly don’t give a ****