Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Brent, Camden Town, Hackney, London, Islington, Croydon, Paddington, Southwark, Walton-on-Thames, Waltham Forest, Hampstead, Enfield Town, Newham, City of London, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Brent
|
Internet | 3 minutes ago |
|
Camden Town
|
Internet | 5 hours ago |
|
Hackney
|
Internet | 5 hours ago |
|
Hackney
|
Internet | 6 hours ago |
|
London
|
Total Blackout | 7 hours ago |
|
London
|
Wi-fi | 7 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Philip Collins (@PhilipCollins24) reported from Richmond, England@virginmedia I am at my wits end with your awful service. I can’t get an answer by phone or online. I’ve had a faulty TV box replaced with another faulty box & when I eventually got thru to someone they’ve shutdown 1/2 of my channels.
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Mr B (@MisterBurak) reported from Hackney, England@sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!
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Andi Thompson (@andithompson) reported from Bromley, England@virginmedia just been on hold for 30 minutes to cancel my service and got cut off by your IVR? Can you help me without me having to dial in again?
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Steve Bruck (@vColossus) reported from Bromley, England@virginmedia - What kind of shocking service is this? After phoning up and receiving an automated broadband test which proved there was a problem. A supposed text message was sent - not received and now your automated support line is too busy to take calls.
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Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽 (@KowaleczkoMatt) reported from Hillingdon, England@virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.
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LEBOISNOIR (@mwantumba) reported from Wandsworth, EnglandBeen waiting 30 minutes on the phone for @virginmedia to pick up and still no one ! Not only their products are rubbish but their customer service is even worse ! Won’t recommend it AT ALL 😤😤😤😤😤
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Natalie (@WhoOrderedRice) reported from Kingston upon Thames, England@urbanonetwork @virginmedia Thank you, I’ve found a form via @virginmedia website finally requested a prepaid package to return items. Will cancel DD tomorrow. 🤬
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Leon Spight (@leonspight) reported from Richmond, England@virginmedia Hi there I switched over onto the 1gig broadband service 10 days ago however the service/speed is v slow. Right now it’s 40mb down and 6mb up. I’ve rebooted many times over the last week however service remains poor. What should I do?
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Meldrew (@victormeldrew66) reported from Croydon, England@virginmedia To be honest not sure if i can be bothered,do i want to go through that all again. Been a customer for years it's always been the same. When you do eventually talk you can be quite good.
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Shane Pender (@silverback1809) reported from Bromley, England@virginmedia Hi better late than never I suppose. Yes I gave both mine and hers (as alternative contact). Just assumed I’d be primary contact and her secondary. Wondered why I’d not been used that’s all
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Ollie Toogood (@OllieToogood) reported from Ealing, England@virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help
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Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England@virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.
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Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Bromley, England.@virginmedia what’s the problem with your web site? Super slow and trying to check a house move but site is stuck and unresponsive
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Neil Markell (@tubbytel26) reported from Bromley, England@virginmedia The picture begins to stutter and flicker. The tivo box also becomes very slow to respond to remote inputs. Our other tivo box is not affected. Thanks for replying
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Leon Spight (@leonspight) reported from Richmond, England@virginmedia Yes I have and none are reported. I received a new router and 1gb service upgrade 10 days ago. Since then the speed has been so slow.
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Matt Nolan (@mattnolan83) reported from Croydon, England@virginmedia So I can’t call you, I can’t Email you and I can’t use any online support? How do I let you know I’m cancelling my contract due to above inflation price hikes? Ofcom?
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TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Lambeth, England@virginmedia My services were not the issue, your web site was the issue, I resorted to the chat function which was very slow and eventually sorted the issue I was trying to address. Sadly you don’t serve my new address
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Jawwad Ahmed (@JawwadAhmed01) reported from Wandsworth, England@virginmedia No VM! we dont have it unfortunately...and I am very sad of not having the connection 😢 please help
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West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England@virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MATTHoffin (@HoffinMatt) reported@virginmedia That is not good, I have missed half a day's work, when you know there's a problem it should be fixed not waiting for 24 hours
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mrscoff (@lulyq78) reported@virginmedia No outage. Just our house. I need it for work am now unable to work. Told system need to be monitored for 24 hrs by a very very rude customer service lady after being cut off twice! Then an engineer could be 2-3 days but she wasn’t sure. Not good enough!!
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King James (@_provida) reported@virginmedia wifi down.....AGAIN!!!
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Nikki Greenbeck (@MarinerPrincess) reported@virginmedia my remote is not working great I’ve put new batteries in but having to press buttons multiple times for things to work, how can I get a new one?
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hbanana (@hbanana80) reported@virginmedia I wasn't given a reference however was refunded over £100 of charges that were incorrect, such as when @virginmedia charged me for an engineer call out charge last year so that they could repair the damage which has not been done to date.
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Amulet Windows Mcr Ltd (@AmuletL) reported@virginmedia @fmuamba6 @TheBHF Why my internet so slow for over a month
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Wisp1a (@Canna420Uk) reported@virginmedia Explain how you can legally discriminate against existing customers. New customer. £63 after deal ends existing customer not even offered black Friday deals. Isn't that discrimination @Ofcom ?
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Donmanohar4 (@donmanohar4) reported@Grainne_G @virginmedia Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_account_recovery on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Mark O (@mopland) reportedI've rarely had an experience with a company as poor from start to finish as @virginmedia. Started with hours and hours on the phone with customer service to get up and running and ended with a £235 charge because they don't offer service where I am moving.
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hbanana (@hbanana80) reported@virginmedia The answer to your question in a nutshell is that the damage has not been repaired.