Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Hampstead, London, City of London, Enfield Town, Stanmore, Harringay, Greater London, Camden Town, Croydon, City of Westminster, Barnet, Islington, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Hampstead |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Mark Moriarty
(@MoriartyMark) reported
from
Merton, England
@virginmedia don’t really enjoy my internet going down 5 times a day is there any danger of anyone answering your phones so I can get them to take this **** out?!
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' line for several days now and have yet to be referred to the correct 'team'. If I cannot order a new router soon I am just going to give up and book the BT guy. I thought a Virgin was something that was NOT ******!
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Just Clear
(@justclearuk) reported
from
Richmond, England
@virginmedia shocking service lately and we are not happy clients, with broadband being down. We were forced to upgrade and then the engineer didn’t even bother to show up. Waited over 4 hours on the phone. Finally had enough and will be disconnecting.
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
@virginmedia what's going on in N4? Internet is down constantly
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Leebee1980🇳🇿🇦🇺🇬🇧
(@wishforsnow1980) reported
from
Bromley, England
@virginmedia What is going on?? My wifi has been down for an hour and I’ve missed 2 meetings! It’s PS5 launch day tomorrow, I NEED WIFI!!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia We have no broadband as of midnight, in London N3. Your status says no issues but rebooting router does not help. Can’t get through to anyone by phone or message and we are very dependent on internet right now. Please help.
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Tyler Smith | 17
(@TELITYceo) reported
from
Bromley, England
Grrrr @vmbusiness have had to be up all night working on a project and broadband went down... SO... - uploading 20gb via hotspot on 1 bar of 4g - heating down (smart home) so frozen too - lights not working 🙃🙃
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OfficalJatman
(@Officaljatman) reported
from
Hillingdon, England
@virginmedia Actually I got held up with work. What's the quickest place to order a sim card? As your website is having problems on the login section?
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@flyinggirlsarah @virginmedia That’s actually a really good idea Sarah, thanks. It’s like Catch 22. They say to call, the phone message refers you to the website, and the website tells you to call. The last time I had customer service as bad as this was @VirginAtlantic ! What’s the connection, I wonder?
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David scilly
(@DScilly) reported
from
Islington, England
@virginmedia in Islington and have just been booted off a call on an internet issue after being on hold for 90minutes. Only two songs (both awful) as hold music is about the end of my tether. Try picking up the phone. Feel like I’m in the 1940s!
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 on the SMS 'help' line. Endless endless repeats of 'lets get you through to the right team'. PLEASE GOD JUST SEND ME ANOTHER ROUTERRRRRR!!!!
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@TweetingKatzo @virginmedia A large proportion of residents are in contact with each other on this and the few that that have waited an hour plus on calls have been told this. We know we are are dealing with the same issue (as timing of loss of connection is concurrent amongst us all)
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Awful. I ask you again - what exactly are you spending customer fees on?
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David scilly
(@DScilly) reported
from
Islington, England
@jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min
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Michaela
(@MickeyMullins11) reported
from
Hillingdon, England
@virginmedia just witnessed the most outrageous and aggressive driving by one of your employees. I would have provided the number plate but they were so close I couldn’t note it down. Undertook multiple cars and almost caused a crash with a lorry on a roundabout. #awfuldriving
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' for several days now and getting nowhere. Keeps saying it will refer me to the correct team but that never happens. Going to give your 'Broadband' one more try with a new router if I can never get through to you....
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?
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Julian D 🇪🇺 #FBPE 3.5% #proEU 🇧🇬
(@Dizzyeek) reported
from
Brentford, England
Hi @virginmedia , my @E4Tweets HD channel 145 has been off for weeks.. What is going on? Ive tried everything to fix it but the problem is not with me...
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Imran-Ali Vasi
(@ImranAliVasi29) reported
@virginmedia NO SIGNAL FOR THE PPV UFC AS THE MAIN UNDERCARD STARTS!!!??????!!!!!! REFUND AND CANCEL MY ACCOUNT!!!!!! @VMSolutions_ #virginmedia #ufc
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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ITSTOBYK
(@itstobyk) reported
@Jordi962017 @virginmedia Problems to start with but mow is
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APEX
(@apexv1p3r) reported
@virginmedia trying to watch #UFC257 and its not working!!!!! Gives an error code of W03???
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Michael
(@michaelwills35) reported
@Jack_Filmer @virginmedia Got it back, nice one mate. Thought it was just going to be my luck that it was down where I live lol
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ＧＨＯＳＴ 🗡
(@ptjrxo) reported
@virginmedia fix ur ******* channels £20 for this and can’t even see it rats
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Arra Sails 1977
(@ArraSails1977) reported
@virginmedia it's just come on finally, ufc. Pissed off cos we could have gone to bed thinking it wasn't working and we wouldn't get a refund because you can't get your **** together. Missed last few mins of prelims and first 10 mins of main card. Won't do ppv with virgin again!
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Luke
(@Mesredi) reported
Thanks @virginmedia - I retract the statement about your mother’s, but **** you if it goes down again. Thanks x
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Jordan
(@JM93__) reported
@virginmedia you’re service is becoming a huge pain. The 2nd PPV in a row there’s a problem. Is this going to be sorted? #UFC257
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Pablo
(@Pablo89522578) reported
@virginmedia I've had small issues before with PPV but this is on a different level all together. Over 2 hours now and we're unable to contact you to find out what is going on, no official confirmation from anyone that you're trying to fix this issue with PPV... @richardbranson