1. Home
  2. Companies
  3. Virgin Media
  4. Willesden
Virgin Media

Virgin Media outages and service status in Willesden, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 7 outage signals in the last 24 hours around Willesden, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 18, 12:44 AM GMT+1.
  • 63% Internet (63%)
  • 18% Total Blackout (18%)
  • 9% Wi-fi (9%)
  • 7% E-mail (7%)
  • 4% TV (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 18: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Ealing, Camden Town, Greater London, and Kensington.

CityProblem TypeReport Time
Hammersmith Internet 7 hours ago
Hammersmith Internet 8 hours ago
Hammersmith Internet 17 hours ago
Hammersmith Internet 19 hours ago
Hammersmith Internet 22 hours ago
Hammersmith E-mail 23 hours ago

Nearby cities with recent reports

Hammersmith

41 recent signals

7 hours ago
Wembley

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • Barmybuilder
    Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

  • soguerinet
    Sophie GUERINET (@soguerinet) reported from Ealing, England

    @virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help

  • ImaginaryCard
    MoMo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

  • jgraha14
    Jen Daly (@jgraha14) reported from Ealing, England

    @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

  • guyrleech
    Guy Leech (@guyrleech) reported from Camden Town, England

    @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

  • lucyfrancis_tri
    lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

  • soguerinet
    Sophie GUERINET (@soguerinet) reported from Ealing, England

    @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Hammersmith, England

    @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

  • ChristianRad
    Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

  • ShahinA82783043
    Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

  • josethepotter
    Jose Carvalho (@josethepotter) reported from Hammersmith, England

    ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

  • hasnat2002
    Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

  • ImaginaryCard
    MoMo (@ImaginaryCard) reported from Hammersmith, England

    The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • thelegoguard
    LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChatchoMan
    You’re Just Listening 😀 (@ChatchoMan) reported

    @MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    Gardaí are appealing for witnesses after a man and woman in their 70s were killed in a two-car crash in Co Louth. The incident happened on the R173 at The Bush yesterday afternoon after 3pm. Two people in the second car, both in their 30s, were airlifted to hospital with serious injuries. 📺 More on Virgin Media PLAY

  • DeniseSwif5
    Denise Swif5 (@DeniseSwif5) reported

    Virgin media Day 11 service restored after 8pm and 15 minutes later....... poof gone. Today is day 12 with no service #joke

  • samhardiman92
    Samuel (@samhardiman92) reported

    I have never in my adult life had to deal with a more inept bunch of incompetent people than those who work at virgin media, I wager I would get more sense from an extinct species than I would from their "customer service" department

  • PhilMcCrachn
    Phil McCrachn (@PhilMcCrachn) reported

    @virginmedia terrible internet all week, speeds less than a 10th of what I'm "guaranteed". Seems this is happening to others as well.

  • Jodie20
    Jodie Sinyor (@Jodie20) reported

    @virginmedia another let down. Waiting 5 hours for an engineer only to be told he’s rescheduled. I’ve taken a half day off work. Dreadful customer service.

  • AllysonEdwards1
    Dr Allyson Edwards 👻 (@AllysonEdwards1) reported

    Having consistent problems with my @virginmedia broadband, & have just had the update that they hope to resolve the problem by Tuesday... I work from home, so how will it work to not have access to the internet for the next 2-3 days? I'm having to hotspot my pc.

  • ThePaulAubrey
    Paul Aubrey (@ThePaulAubrey) reported

    @phil66uk @virginmedia You aren’t alone internet has been spotty today and now completely down @virginmedia

  • jemonthesofa
    Jem (@jemonthesofa) reported

    @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

  • PMXL12
    Paulinho (@PMXL12) reported

    @virginmedia u might have the most shittest internet in the whole world why my **** keep cutting out get better connection in a 3rd world country blerts