1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Virgin Media
  6. ❯
  7. Willesden, England
Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Croydon, City of Westminster, Newham, Enfield Town, Hammersmith, Southwark, Kingston upon Thames, Westminster Abbey, Brent, Hackney, Islington, Paddington, and Walton-on-Thames.

CityProblem TypeReport Time
Camden Town Total Blackout 3 hours ago
London Internet 5 hours ago
London Total Blackout 6 hours ago
Croydon Internet 6 hours ago
London Wi-fi 7 hours ago
City of Westminster Internet 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • MalcolmDGama04
    Malcolm (@MalcolmDGama04) reported from Croydon, England

    @virginmedia Not one person at your technical help desk knows how to configure a router.

  • Chihao
    Steve Tran (@Chihao) reported from Hammersmith, England

    Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.

  • BeardAssassinX
    BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again

  • SADLondon
    Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.

  • MortlakeParish
    MortlakeParish (@MortlakeParish) reported from Richmond, England

    @virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!

  • tbush
    Tim Bush (@tbush) reported from Wandsworth, England

    @jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬

  • SADLondon
    Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia

  • nickspero
    Nick Spero (@nickspero) reported from Barnet, England

    @virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch

  • povey_zach
    Zachy P (@povey_zach) reported from Richmond, England

    Stuck indoors cause of sister girl Rona.. The WiFi and tv have stopped working!! #virginmedia fix up, this is not the first time this has happened this week.. We are working from home and my brothers have school work to do! Useless.

  • HeartSure
    heartsure (@HeartSure) reported from Kingston upon Thames, England

    @vmbusiness Virgins response taking 5 times more than their normal charge - ‘I am sorry for this issue, but this balance would stand I am afraid as the account was not billed correctly over a period of time.’ Just terrible. #virgin #cheats

  • davidwaddelluk
    David Waddell (@davidwaddelluk) reported from Camden Town, England

    Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom

  • SADLondon
    Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.

  • SADLondon
    Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage

  • stevekennedyuk
    Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please @virginmedia fix your street cab NW3

  • SADLondon
    Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.

  • SADLondon
    Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.

  • MariaAnnMole1
    Maria Ann Mole (@MariaAnnMole1) reported from Kingston upon Thames, England

    @virginmedia you tube is not loading. Seems like a lot of people are having this problem

  • KateProudman
    Kat P (@KateProudman) reported from Richmond, England

    @PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!

  • TerryDBlack
    Terry Black (@TerryDBlack) reported from Lambeth, England

    Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..

  • ezzye
    Ezzy Elliott (@ezzye) reported from Hackney, England

    @hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LesHappyFrogs
    Marie Diligent (@LesHappyFrogs) reported

    @virginmedia Now I receive plenty of texts In 14 seconds I have received 8 texts. 4 times to say : Hold fire. We're getting you connected 2 times to say you store the conversation 2 times to ask me what service I want to be connected... Being abroad I pay for each of the text.

  • tonyreynolds997
    Tony Reynolds (@tonyreynolds997) reported

    @virginmedia Have you actually read my issues about calling and texting???

  • impervius
    Andrew S (@impervius) reported

    @virginmedia Is there anything you can do? I really don't think the problem is on my side.

  • nathano_o95
    nathan walton (@nathano_o95) reported

    @virginmedia worst internet service going not had wifi for 2 days now

  • NeetuDhillon9
    Neetu (@NeetuDhillon9) reported

    @virginmedia @virginmedia this issue still isn't resolved. Day 14 now.

  • Carly71340774
    Carly (@Carly71340774) reported

    @virginmedia It's the same advice eveytime that I need to plug it in when the item is attached to a wall upstairs broad band downstairs and that u dont guarantee the wireless they are always ready of a script and Ur engineer are useless never sort out the issue still happening when they leave

  • johnnycolpus
    John Colpus (@johnnycolpus) reported

    Disgusted with @virginmedia, making me pay out £210 to end my contract because I'm moving to a new house which doesn't have their services. Totally unfair policy, it's your fault that you don't have UK wide coverage, stop penalising people. Will never use them again, avoid!

  • bluebloodplough
    Mark Plowright (@bluebloodplough) reported

    @virginmedia I have looked high and low for "existing customer" deals for broadband,nothing🤬🤬 if your a "new customer" you can get the world for half price it seems to me🙄🤬🤬🤬🤬

  • dombyczek
    byczek. (@dombyczek) reported

    @virginmedia FIX UR CONNECTION BRUH MAN CANT EVEN CLUTCH IN CS

  • gavin_firman
    Gavin Firman (@gavin_firman) reported

    @virginmedia just had to raise a complaint while trying to cancel. Turns out you placed me into a new contract when my discussions with your sales team I explicitly told them I don't want to do so. So now I have to hope complaints contacts me to refund what I have to pay upfront