Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Hackney, Greater London, Poplar, Camden Town, City of Westminster, Croydon, Southall, Hampstead, Paddington, Carshalton, Southwark, Mitcham and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Bushey |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Greater London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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moneill
(@moneill) reported
from
Camden Town, England
@virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail
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Mo Lishomwa
(@mo_lishomwa) reported
from
Tottenham, England
@virginmedia Apparently there’s no problem....there seldom is according to your service checker.
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H-Town
(@letsbhavinu) reported
from
Camden Town, England
@virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia customer relations are TERRIBLE I mean what are you teaching these people. Leaving their service rite now
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
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Paulo
(@PauloDisco) reported
from
Stratford, England
@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it
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Chris McCrudden
(@cmccrudden) reported
from
Hackney, England
@GuyLodge @virginmedia I have given up complaining to them because the problem is very simple. They over-sell connections in the area and there isn't enough bandwidth to go round
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia your customer service team ARE dreadful 😡🤯
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Tehbaw
(@Rich_Firewall) reported
from
City of London, England
@virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills
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David Wright
(@davidoff1706) reported
from
Hillingdon, England
@virginmedia totally appalled by the waiting and the way I’m being treated only want to give my 30 day notice and cancel but no such luck feel stuck with this contract. Customer service is pushy and not bothered if you want to cancel.
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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Adam Moore
(@hhukradio) reported
from
Hackney, England
Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍁🇬🇧 فیزان
(@fizankhan1) reported
@amiin_khan @virginmedia Their customer service and communication is absolutely shocking. I left sky because they were equally pathetic. Let me know any recommendations on who to go next to.
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EthanRW
(@ethanrw_yt) reported
@Crux717 @virginmedia this is the reason that I just cant play good sometimes and get kicked out in end game cups because of this crap.
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Neil Clarke
(@NeilClarke1975) reported
@virginmedia so as i have asked for 500mbps service and you have not yet done this, i get £5 per day for each day not done? those are the services i asked to be installed? you have not even installed the 100mbps? and the 8 mths prior where you didn't do the 200mpbs? this is quite a lot
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James Ferrier
(@JamesFerrier2) reported
@virginmedia @virginmedia Please can you give me the exact cause and issue for incident reference F008677552 please. I'd like to know why so long to fix. Thanks.
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Michael Driscoll
(@M_Driscoll_) reported
Hi @virginmedia - eventual spoke to one of your customer services team at 17.30 who couldent help me, when I asked to raise a complaint and to be provided with complaint reference number they hung up on me.
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Goutam
(@Goutam54206511) reported
@virginmedia phone connect to automated voice which said that there is intermittent issues and then disconnected the line. I repeated this in my earlier tweets and how many times have to repeat? It is affecting us a lot - virgin is NOT offering ang help. There is NO ONE to listen to us
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Brett Claxmas ❄️
(@brettclaxton) reported
@virginmedia I've texted repeatedly. I've called repeatedly. Virgin continues to not sort the problem. When I get promised a call back I do not get it. Also fyi discussing this over here rather than DMing just makes it easier for scammers to contact your customers and try and trick them.
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Ryan Anderson
(@ryanstanley22) reported
@virginmedia Can you tell me if there is issues in the South?
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Harrison Brodie
(@HarrisonBrodie) reported
@virginmedia I am now awaiting a call back tomorrow as I am now looking to change provider as this whole experience has been a nightmare. The severe lack of training of your customer service representatives is very frustrating.
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mex
(@mex_fn) reported
@virginmedia how long will it take to get my internet back. Surely I’m reading this wrong. 10am tomorrow. It’s been down since 12 today lol