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Virgin Media outages and service status in Willesden, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Willesden, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 19, 12:20 AM GMT+1.
  • 74% Internet (74%)
  • 14% Wi-fi (14%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% TV (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Greater London, Ealing, and Camden Town.

CityProblem TypeReport Time
Hammersmith Internet 3 days ago
Hammersmith Internet 4 days ago
Wembley Internet 5 days ago
Wembley Internet 6 days ago
Hammersmith Internet 9 days ago
Hammersmith Wi-fi 9 days ago

Nearby cities with recent reports

Hammersmith

2 recent signals

3 days ago
Wembley

2 recent signals

5 days ago
Greater London

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • Barmybuilder
    Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

  • Lisboadolphin71
    Lusitano71 (@Lisboadolphin71) reported from Camden Town, England

    @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

  • hasnat2002
    Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.

  • jasonhier
    Jason Hier (@jasonhier) reported from Ealing, England

    @virginmedia Is service in London W13 working?

  • pepemac27
    Joseph Machta⭐⭐ (@pepemac27) reported from Kensington, England

    @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

  • JacobWSmith10
    Jacob Smith (@JacobWSmith10) reported from Camden, England

    @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

  • k_veves
    Konstantinos Veves (@k_veves) reported from Ealing, England

    @virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Camden Town, England

    Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

  • argen
    Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.

  • soguerinet
    Sophie GUERINET (@soguerinet) reported from Ealing, England

    @virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help

  • lucyfrancis_tri
    lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

  • IstvanOFatyol
    Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

  • DuarteMendonca
    Duarte Mendonça (@DuarteMendonca) reported from Hammersmith, England

    @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

  • Robertjp0121
    Robert Józef (@Robertjp0121) reported from Ealing, England

    @virginmedia issue with Router (wifi) — no internet and intermittent connection; pls fix this bloody issue!!!!

  • ChristianRad
    Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

  • nickhooker
    Nick ****** (@nickhooker) reported from Kensington, England

    @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

  • k_veves
    Konstantinos Veves (@k_veves) reported from Ealing, England

    @LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

  • booshkla
    Alex (@booshkla) reported from Camden Town, England

    @virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now

  • JeffSalmon
    Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BissellJane1
    Jane Bissell (@BissellJane1) reported

    @virginmedia another day without any internet and impossible to get a refund I had 2 days last month without service but all your staff are interested in is trying to sell products I don’t want I’ve reduced all products due to cost of living but I’m still getting calls every day

  • GHG830
    Grace Grau (@GHG830) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers:  • 300,000+ live channels  • 65,000+ VODs  • PPV events  • Netflix  • 78,000+ movies

  • Harding85Jh
    James Harding (@Harding85Jh) reported

    @virginmedia Again @virginmedia still hasn't fixed the problem regarding red button what a shambles

  • CamileChatsNeck
    Camille Chat's Neck (@CamileChatsNeck) reported

    @richardbranson virgin media is IMPOSSIBLE to cancel in Ireland. **** you

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    Day 23 without our @virginmedia broadband (or phone, or TV) so I’ve celebrated by spending 90 minutes on hold with the “Customer Services” team and responding to the email from the Complaints team telling me that they had fixed my issue (spoiler: they hadn’t). Pathetic!

  • CalJamesPhoto
    me (@CalJamesPhoto) reported

    @virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever

  • septembercott
    Philip Drury (@septembercott) reported

    Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia

  • DartingMelon
    🎯DartingMelon⛩️ (@DartingMelon) reported

    @alexand979677 @virginmedia open a complaint against them mate let it sit un resolved youll be able then to take it to the ombudsman who’ll rule in your favour for paying for services you haven’t been able to access. Worked for companies like this before never works out well for them also used this mysself.

  • SammyMcfarlane1
    Sammy Mcfarlane (@SammyMcfarlane1) reported

    @virginmedia @alexand979677 BTW, it is an absolute farce that o can’t sign in to check my bills unless I get another email address that isn’t a virgin one. Who thought that one out?

  • frankieJnr66
    Runningman (@frankieJnr66) reported

    @virginmedia How long has this issue been going on for now as I reported it 4 days ago and people saying it’s been 10 days? You surely can’t be serious!