Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Greater London, and Ealing.

City	Problem Type	Report Time
Hammersmith	Internet	3 hours ago
Hammersmith	Internet	13 hours ago
Hammersmith	Internet	14 hours ago
Wembley	Internet	17 hours ago
Hammersmith	Wi-fi	18 hours ago
Hammersmith	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Guy Leech (@guyrleech) reported 4 minutes ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Konstantinos Veves (@k_veves) reported 5 minutes ago from Ealing, England

  @MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.

• 
  Jen Daly (@jgraha14) reported 6 minutes ago from Ealing, England

  @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 16 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  Shane (@Barmybuilder) reported 17 minutes ago from Camden Town, England

  @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

• 
  Bruno Belcastro (@argen) reported 18 minutes ago from Camden Town, England

  @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

• 
  Gabor (@GaborPfalzer) reported 18 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Gabor (@GaborPfalzer) reported 21 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Robbie_Spice (@RobbieSpice89) reported 24 minutes ago from Paddington, England

  So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

• 
  Yessi Bello-Perez (@yessibelloperez) reported 32 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Sumaya (@Purp_Amethyst) reported 39 minutes ago from Camden Town, England

  @virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.

• 
  Konstantinos Veves (@k_veves) reported 43 minutes ago from Ealing, England

  @LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia

• 
  Shahin Ali (@ShahinA82783043) reported 45 minutes ago from Camden Town, England

  @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

• 
  Hasnat Ahmed (@hasnat2002) reported 47 minutes ago from Ealing, England

  @virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.

• 
  Andrew Lawden (@tobe2b) reported 47 minutes ago from Camden Town, England

  @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 47 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  Foodwise Woman (@FoodwiseWomen) reported 48 minutes ago from Kensington, England

  I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

• 
  lucy francis (@lucyfrancis_tri) reported 49 minutes ago from Camden Town, England

  @virginmedia I will again but i get the recorded message. Thank you for trying to help.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 50 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Oliver Fatyol (@IstvanOFatyol) reported 57 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BEN GOODHIND (@BenGoodhind) reported 3 minutes ago

  @virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35

• 
  John McClave (@johnmc32) reported 5 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  Mike Kennelly (@mvkennelly) reported 5 minutes ago

  Virgin media broadband in London N21 has been intermittently down now for weeks and nobody at Virgin interested in fixing the issue . Hours on the phone being told to turn it off and on ! We are out at the end of this contract for sure, very poor service.

• 
  Truthwillsetyoufree (@Truthwills26171) reported 7 minutes ago

  @RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!

• 
  faye (@fayfreddie10) reported 8 minutes ago

  @virginmedia @moonpeach212 @virginmedia why don't you just release people from contracts when you cannot provide a good service.. ive had enough and will contact the Ombudsman now..

• 
  Paul O'Brien (@PaulOBrienKil) reported 10 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Anthony Hockey (@AnthonyHoc69184) reported 11 minutes ago

  @virginmedia I’ve done that many times and it keeps happening, so as I said before, it’s either bc yr equipment is reconditioned or bc yr equipment outside is poor. Maybe I’ll see how sky tv is before I make a decision re my contract next August

• 
  1965 Blue 1878 (@noimspartakus) reported 11 minutes ago

  @virginmedia do you have any issues in WA9? My internet has gone down 😡

• 
  A Serial Investor🪙📈🏡 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿⚡️ (@ASerialInvestor) reported 14 minutes ago

  I’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 20 minutes ago

  @MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.