Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 03/05/2026 12:55

March 05: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Camden Town, Kingston upon Thames, Hackney, City of London, Hampstead, City of Westminster, Uxbridge, Hammersmith, Northolt, Waltham Forest, Fulham, Hounslow and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomKingston upon Thames E-mail
United KingdomHackney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia Just now. The service is appalling. They have no up-to-date info on faults, they can’t explain why faults often happen in SW5 9, and point blank refused to put me through to someone who could explain the faults, and also refused my request for a call back from a Uk based manager

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • AlmightyUncle_ Spice Adams 🇬🇭🇳🇬 (@AlmightyUncle_) reported from Lambeth, England

    @virginmedia hi I have an issue and no one is answering my call

  • g_davep davep (@g_davep) reported from Croydon, England

    @charley_ellx Best advise change provider virgin media has outsourced its call centre and those idiots in India don’t know how to solve the problem

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @ariangarden @shep23 @virginmedia Mine constantly goes down in sw5 @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @charlieboy055 @virginmedia Yup they’re a disgrace . The worst ‘customer service ‘ I ever experienced .broadband and tv keeps failing in sw5 and they don’t care! @ofcom

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    Why is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia we have been without broadband, tv and phone for 2 days now😞 we are running out of data on our phones we r all on #virginmobile unlimited data would help us all right now!

  • MarthaDArthur Martha D'Arthur (@MarthaDArthur) reported from Hounslow, England

    @mattbundy82 @virginmedia Oh they are appalling! I was a loyal customer for years until their service quality plummeted.... and the. They just blatantly started lying on my customer record in order to close jobs and complaints down that hadn’t been resolved. I left pretty decisively

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @OoverMatic @virginmedia Same problem here in sw5. It never works , no explanation from the appalling rude customer service staff. Time to leave ! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    If you’re considering getting broadband / tv in SW5 central London don’t bother with @virginmedia. The service drops out almost daily for many hours and the customer service is non existent @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @LynseyAnneWhite @virginmedia Just cancel and take your business elsewhere . I just waited on the line for over an hour to talk to someone offshore who could not explain the constant faults

  • bingosbadingos Greg Phillips (@bingosbadingos) reported from City of London, England

    @virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.

  • g_davep davep (@g_davep) reported from Croydon, England

    Is anybody experiencing poor service from virgin media

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom

  • HusseinKhan11 Hussein Khan (@HusseinKhan11) reported from Enfield Lock, England

    @virginmedia why is ur internet so ******* shit all the time

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @LynseyAnneWhite @virginmedia @Ofcom When they cannot even run a consistent broadband and tv service in central London you know they’re an unreliable organisation . Plus you cannot get through to customer service . On hold for hours and when you do get through you get someone rude who cannot communicate

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • david_falshaw David falshaw (@david_falshaw) reported

    @virginmedia Soo please I'm leaving and going to sky. Overly expensive and terrible service.

  • Smittey Andy Smith (@Smittey) reported

    When you switch mobile phone provider from @virginmedia to @o2 to avoid being left in the stone age when virgin media wifi goes down, only to discover they're the same company and your mobile phone signal is still ****. Brilliant stuff guys #virginmedia #o2

  • powza84 Danny Powis (@powza84) reported

    @virginmedia i too have a broadband issue. can’t even get onto my virgin account or on the app. how long until the issue is fixed?

  • CheekyEu HMKTV (@CheekyEu) reported

    @virginmedia Fix ur shi

  • CheekyEu HMKTV (@CheekyEu) reported

    @virginmedia Hurry up and fix it

  • IAMBATDAN_94 Dan Fellows (@IAMBATDAN_94) reported

    @virginmedia Been having issues with the Internet with a couple of weeks now, as it just keeps cutting out. Now it's gone all together. No problem charging a high price, but I expect better service!

  • Dobrodziejski Dobrodziej (@Dobrodziejski) reported

    @virginmedia Top notch customer service. Text message? Nope. Phone number? Dead. Chat online? Forget about it. Not to mention absolutely useless dongle you pushed to wrack up the monthly bill that never works with so called emergency mobile connection. Get a grip useless sods.

  • borrisey97 🤡 (@borrisey97) reported

    @SBr1977 @virginmedia Anyone know wtf this guys going on about lmao. Virgin sympathiser

  • StuartLyon Stuart Lyon 💙 (@StuartLyon) reported

    Come on VirginMedia get your act together and restore internet service to EH9 area in Edinburgh!

  • AN06SON MARK ANDERSON (@AN06SON) reported

    @virginmedia I read earlier you had fixed the connection issues only to find it’s no better no internet no landline phone customer service not working it’s a complete joke when my contract is up I will be looking at other providers very disappointing @Virginmedia.