Virgin Media Outage Report in Willesden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southall, Hounslow, Waltham Cross, London, City of Westminster, Hampstead, Harringay, Greenford, Paddington, Wembley, Poplar, Croydon, Hackney, Islington and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| Hounslow |
TV | |
| Waltham Cross |
TV | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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George Holland
(@georgehollandd) reported
from
Watford, England
@virginmedia how is your name on planes when your Internet is this ****?
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Ganesh Uttam
(@ganeshju) reported
from
Brentford, England
@virginmedia Internet and Wifi is down
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EnjoyRelax Studio
(@jamesenjoyrelax) reported
from
Walthamstow, England
@virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?
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Ridhima Tomar
(@Ridhima88) reported
from
Bromley, England
@virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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Ian Edwards
(@iann_edwards) reported
from
Croydon, England
@virginmedia doesn’t let you speak to people that can solve problems..
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No, there’s one issue. Doing things on the cheap.
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M&R
(@MZRAJIB) reported
from
Poplar, England
Just honest advice please never us @virginmedia #virginmediadown 😡😡
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
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nH
(@nhirani1) reported
from
Brentford, England
@virginmedia Virgin broadband down in HA9 - can I get a DM pls? The customer experience for support is very bad.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Blackburn
(@DaveBlackburn11) reported
@virginmedia Hi I went through the test process and I was offered to book an engineer to visit and check my router. As it was a widespread issue I declined. Just for my benefit could you send me the exact link to register a loss of service because it is not clear on the service status page.
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Jemma Taylor
(@taylorj_e_m_m_a) reported
@virginmedia Shocking customer service!
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james spear
(@jspear05) reported
@virginmedia Done everything I can not an issue I have gone with bt and sky today will never use virginmedia again and certainly will not recommend anyone to use them. Brilliant customer service when buying a product but when an issue arrises they don't want to know.
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negs
(@keepthemclosed) reported
@virginmedia How can you reset your devices to 0. Everytime I sign in it asks me to replace a device even though i'm signing in from the same device. Sort this out!
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Aro
(@iAlcideTwitch) reported
@virginmedia I work so can’t call at that time. I spend every evening trying to get through but never any luck, fed up now. Just want to cancel my contract
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Glen Jones
(@GlenySam) reported
@virginmedia we’ve had our internet with by you for a month and we want to leave. Set up was postponed for 3 weeks ‘due to an error’ leaving us without service. Yesterday engineer that was booked didn’t show up to fix, explained as ‘staff error’. This is not good enough. Refund!
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Chelsey
(@DigitalDoodler) reported
@virginmedia day 7 of broadband issues and day 3 of trying to get hold of anyone that gives a f. Understand we're in weird situations, so lower my bill if you can't deliver or answer :/ I literally can't work.
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Endre Man 💙💛🏆
(@EndreManMusic) reported
@Memeulous Never had any problems since I went Virgin Media. Got gigabit speeds now.
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bobbyb
(@shmooza) reported
@virginmedia I’ve had bad broadband service for ages. I’ve called twice this eve & been cut off twice. Service stinks on the phone & online. Very upset customer
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Old Muggins
(@Dgev84) reported
@virginmedia you are an absolute disgrace. Had my broadband installed this morning, not working, been on the phone for 75 minutes, passed to 4 different people. Absolute disgrace. I will be cancelling and I urge others to find a different provider. #virginmedia #bransonisatwat