Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 02/26/2026 07:10

February 26: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Mitcham, London, Hackney, Wembley, Southwark, Croydon, Hammersmith, Harrow, City of Westminster, Barnet, Islington, Hounslow, Paddington, Wandsworth and Chingford.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • skatinggirl1 julie atkinson #ForeverEuropean #Rejoin💙 #FBPA (@skatinggirl1) reported from Bromley, England

    @virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.

  • jgraha14 Jen Daly (@jgraha14) reported from Ealing, England

    @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

  • leosmudgersmith leo smith (@leosmudgersmith) reported from Iver, England

    @virginmedia nice service guys cut me off on wrong date should I cut off my direct debit on the wrong day shocking service

  • RKWinvisibleman Robert Wright (@RKWinvisibleman) reported from Lambeth, England

    We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.

  • amar_maheshwary Amar (@amar_maheshwary) reported from Watford, England

    @virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications

  • timlardner Timbo (@timlardner) reported from Camden Town, England

    @virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @virginmedia It doesn't work , now I have lost home phone service

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.

  • cornbunting Anita McCullough (@cornbunting) reported from Walthamstow, England

    @virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.

  • gedweston Ged Weston (@gedweston) reported from Richings Park, England

    0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

  • BerrymanHannah Hannah Berryman (@BerrymanHannah) reported from Tottenham, England

    @AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)

  • hill_mal Mal (@hill_mal) reported from Bromley, England

    @virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!

  • pharmr5 Diviyesh Shah (@pharmr5) reported from Brentford, England

    @virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap

  • mikereddington Mike Reddington (@mikereddington) reported from Bromley, England

    @virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • JulieAdamFilms J Calvert & A Bates (@JulieAdamFilms) reported from Camberwell, England

    @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

  • mariorgi Spooky Mazza 👻 (@mariorgi) reported from Hounslow, England

    @virginmedia #VirginBroadband again no service. I wish I could leave #virgin. No broadband and it will be down all evening.

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheUnhappyCons1 The_Unhappy_Consumer (@TheUnhappyCons1) reported

    @virginmedia Ive contacted them the last 3 days running. Today i was told it was an issue ur end & it should be fixed. But the website says no known issues. So wil it be fixed or was i fobbed off again?

  • groomyxs David Groom (@groomyxs) reported

    @virginmedia Good evening I was told to expect a call at 3pm this afternoon after I had a problem with an upgrade, its now 7pm and still no call. I am a key worker and had to change my shift to take this call today and I can not take anymore time off work.

  • JanLeyland Jan Leyland (@JanLeyland) reported

    @virginmedia Experience your fastest and most reliable wifi ever, is your tag line and yet it's blatantly untrue. I've had practically no service on my mobile for two days and yet Virgin don't even put out a statement regarding problems with the service for some customers.

  • soysureste Sur Este (@soysureste) reported

    hey @virginmedia why do you keep customers on hold for over an hour to then hang up on them under the guise of "transferring to the right department"?

  • iamcoxhead Thomas Coxhead (@iamcoxhead) reported

    @virginmedia but you told me to check the website and the website said no issues... So now I need to call... again, for the 9th time? I think you're on a wind-up.

  • sean19058396 sean (@sean19058396) reported

    @virginmedia My internet is still slow :(

  • robbie_b87 robbie (@robbie_b87) reported

    @virginmedia please contact @sizzsarz she has had so many issues and been fobbed off sob stories she earns a living online and depends on having a good internet speed and connection.

  • Doublebucket1 James T. Burke (@Doublebucket1) reported

    @virginmedia Why doesn’t someone just send me a direct message, get my details and ring me. Incredibly frustrating paying for a service you’re not providing. Can I invoice anyone for my time and money I’ve paid you for nothing?

  • tgeducation Tony Gallagher (@tgeducation) reported

    @virginmedia I'm having the same problems others in NI have been reporting - very unstable internet service, despite rebooting the hub. Very frustrating now that I depend on the internet so much.

  • JLerma08 Lerma_Escobar (@JLerma08) reported

    @virginmedia Hiya, my internet has been down for over 24 hours now & not come back?