Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 12/09/2025 12:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Barnet, Croydon, Hounslow, Hackney, Harringay, London, Hammersmith, Islington, Chingford, Paddington, City of London, Southall, Camden Town, Waltham Forest and Newham.

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City Problem Type Report Time
United KingdomBarnet Phone
United KingdomCroydon Internet
United KingdomHounslow Internet
United KingdomHackney Internet
United KingdomHarringay Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • sarahleveridge Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Bromley, England

    @virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?

  • Andrew_Goulding Andrew Goulding (@Andrew_Goulding) reported from Spelthorne District, England

    @virginmedia how can you fine me for being unable to take VM with me to my new home because you don’t cover that area, and even though I was giving 30 days notice but under contract for 7 more months, maybe we should check first with the holy VM, discussing service

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!

  • fevington Mike Fethers (@fevington) reported from Rickmansworth, England

    Watching @virginmedia for the first time in ages reminds me how much I genuinely miss @skytv. Crap UI One 4K channel which shows nothing. Costs £30 more a month for less content. #Urgh

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.

  • trsaanderson Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @virginmedia Yes and says no problems , I'm just about to phone up. I've reset router and still problems.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻

  • trsaanderson Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @virginmedia is there a problem with broadband in UB7 , intermittent broadband for a few days and nothing today.

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia Please sort out this issue ASAP!! Time is money 😭😭

  • eatcheeselouise MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England

    @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @virginmedia What’s the point? It’s not going to fix any quicker. You’re not going to give me anything back on my bill. May as well not waste either of our time.

  • tick_tick_BLOOM Elizabeth Bloom (@tick_tick_BLOOM) reported from Lambeth, England

    @virginmedia can I please send you a DM / ask someone to get in contact? I’ve got nowhere with your rude advisor over the phone.

  • RickBeenham Richard Beenham (@RickBeenham) reported from Wandsworth, England

    Hello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!

  • trsaanderson Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @DarkLordCookie @virginmedia We are in the same situation, No Internet since Saturday and our estimate is also 7th September. We are UB7 9JX , near Heathrow. Looks like there are issues everywhere.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • ElliottVern Elliott Gordon (@ElliottVern) reported from Watford, England

    @virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • farahsmehndi Farah (@farahsmehndi) reported

    @virginmedia please get an engineer out to take the worst router and internet away from here....having virgin media has caused nothing but stress....cant wait to go back to dial up even. Anything, just not this forsaken service

  • DunnoMarley Mar 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DunnoMarley) reported

    I think @virginmedia you should be paying our bills for a month you stupid *****

  • greypianist ína (@greypianist) reported

    WHY IS YOUR BROADBAND NOT WORKING YOU ARE RUINING MY LIFE @virginmedia

  • iaacctvuk IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England

    @virginmedia broadband down again from Virginmedia Common theme these days

  • TheCloudkill Mo Hassan (@TheCloudkill) reported

    @SpaghettiRip @virginmedia TRUUUUST they legit perma go down. And they ain't doing nothing about how the whole country lost net from them for 2 days. My family is swapping asap

  • marsthegod1 marsthegod1 (@marsthegod1) reported

    @virginmedia thanks for letting us know your doing maintenace on your website 30 mins after the maintenance was meant to be completed, yet hundreds of people still left with no bb. Second time this month, great service.

  • mxllyonline milly (@mxllyonline) reported

    @virginmedia my mom has been having trouble logging on her accounts for months now, customer service has been awful. Her phone is now damaged and we would like to upgrade, but of course her account login is ‘wrong’. We know her email and password but apparently its wrong. Help?

  • Jugdar013 Kelsey (@Jugdar013) reported

    Wtf you doing now (besides still getting my bill VERY wrong in hopes i'll pay more than agreed)?! @virginmedia Internet router just **** the bed

  • Phartus_Maximus M.R Amin (@Phartus_Maximus) reported

    What the hell @virginmedia? Why is your broadband down...again?? FFS! 😡😡😡

  • sarcasm_addict Price is Right (@sarcasm_addict) reported

    @virginmedia broadband down again. Shocker. Why do you think it’s acceptable to have so many outages and yet never offer compensation and increase the charges frequently? Your service is poor.