Virgin Media

Virgin Media Outage Report in Willesden, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willesden, Greater London, England 11/29/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hampstead, City of Westminster, Hackney, Newham, Hammersmith, Southwark, Muswell Hill, Southall, Camden Town, Barnet, Mitcham, Harringay and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHampstead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • shplendid Alistair (@shplendid) reported from Merton, England

    I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...

  • LauraBeck123 Laura Beck (@LauraBeck123) reported from Hackney, England

    @SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.

  • Wendy_Wo_Wo Wendy Rochester (@Wendy_Wo_Wo) reported from Southall, England

    Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡

  • music235 Nick 235 (@music235) reported from Brentford, England

    @virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.

  • CHICcaFSR cristina abriani (@CHICcaFSR) reported from Wandsworth, England

    @virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down

  • RupaG Rupa Grahame (@RupaG) reported from Merton, England

    @virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.

  • shplendid Alistair (@shplendid) reported from Merton, England

    @virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.

  • THSARAIVA Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • LauraLobelle Laura Mata Lobelle (@LauraLobelle) reported from Islington, England

    @virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧

  • ecoSuperMan Clark Kent (@ecoSuperMan) reported from Tottenham, England

    Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!

  • BillyWhufcCoyi2 Billy⚒⚒ (@BillyWhufcCoyi2) reported from Maple Cross, England

    20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    On the phone for an hour. SORT YOU CUSTOMER SERVICE OUT! #CustomerExperience #CustomerService #virgin #virginmedia #Loyalty

  • andystock22 Andy Stock (@andystock22) reported from City of London, England

    @DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia down AGAIN

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    @helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.

  • thekjulika Kristine Julika (@thekjulika) reported from Barnet, England

    The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet

  • KudaLudaLegend1 Kuda Madzikanda (@KudaLudaLegend1) reported from Poplar, England

    @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Is there a problem with Virgin media, internet is not working!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OffMyNoodles Sum Ting Wong (@OffMyNoodles) reported

    @MrTat_2 @virginmedia Service with a smile……😬😬😬😬😬

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵‍💫🤯

  • SarahHarkin2 sarah harkin (@SarahHarkin2) reported

    @virginmedia been hung up on once when I said I wanted to make a complaint, been on hold 35 minutes and gave up and now on hold again and unable to get through absolutely disgraceful customer service #virginmedia

  • PaulHarpham Harpham (@PaulHarpham) reported

    It seems that after 40minutes on hold, @virginmedia just hang up the phone? Sound, cheers. 👍🏼

  • Marco_P_360 Marco (@Marco_P_360) reported

    Ohhh my god @virginmedia is the worst....

  • nicscraig craig (@nicscraig) reported

    @virginmedia @Kirby0Sam Trying to get help with a new phone and sim but people on phone are no help whatsoever.. Please help

  • JPI3299 JPierce (@JPI3299) reported

    @virginmedia Yes about the hub 5 but had been the phone this afternoon for 1 hr 10 mins waiting to change my package and got cut off - sorry but if this is what you call service I’m leaving

  • stephbxx87 Steph (@stephbxx87) reported

    @virginmedia on hold for an hour, then you cut us off, called again and once again an hour on hold and cut off not exactly great customer service. Looks like @skytv will be getting a call and new customers!

  • hdoub84 Mark (@hdoub84) reported

    @virginmedia 1 hour on hold this time only for the call to be disconnected. Is it intentionally hard to cancel just to get a little more money out of customers? 🤬

  • LYCOICAT Mila (@LYCOICAT) reported

    @virginmedia not happy virgin tv not working. It’s difficult times as it is and we pay a high amount for tv connection it’s not been working consistently since December. ! Very disappointing