Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Camden Town, Ealing, Kensington, and Greater London.

City	Problem Type	Report Time
Hammersmith	E-mail	16 minutes ago
Hammersmith	Internet	4 hours ago
Hammersmith	Internet	9 hours ago
Wembley	Internet	13 hours ago
Camden Town	TV	1 day ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Simon Crowther (@SCcrowther) reported 4 minutes ago from Camden Town, England

  @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

• 
  YingHuiThe (@YingHuiThe) reported 9 minutes ago from Paddington, England

  @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

• 
  Jen Daly (@jgraha14) reported 9 minutes ago from Ealing, England

  @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

• 
  Shahin Ali (@ShahinA82783043) reported 19 minutes ago from Camden Town, England

  @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

• 
  Shahin Ali (@ShahinA82783043) reported 21 minutes ago from Camden Town, England

  @virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers

• 
  Joseph Machta⭐⭐ (@pepemac27) reported 22 minutes ago from Kensington, England

  @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 24 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  Shahin Ali (@ShahinA82783043) reported 27 minutes ago from Camden Town, England

  @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

• 
  Sophie GUERINET (@soguerinet) reported 28 minutes ago from Ealing, England

  @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

• 
  Oliver Fatyol (@IstvanOFatyol) reported 29 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Alex (@booshkla) reported 30 minutes ago from Camden Town, England

  @virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now

• 
  Geoff Neale (@g_neale) reported 33 minutes ago from Camden Town, England

  @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 39 minutes ago from Ealing, England

  @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

• 
  Gabor (@GaborPfalzer) reported 41 minutes ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

• 
  MoMo (@ImaginaryCard) reported 41 minutes ago from Hammersmith, England

  The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

• 
  Gabor (@GaborPfalzer) reported 43 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Jeff Salmon (@JeffSalmon) reported 44 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Bruno Belcastro (@argen) reported 48 minutes ago from Camden Town, England

  @virginmedia more than 12 hours without service today. Are there any updates for NW3?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 52 minutes ago from Ealing, England

  @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

• 
  Jeff Salmon (@JeffSalmon) reported 55 minutes ago from Camden Town, England

  @virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LP (@____LP____) reported 7 seconds ago

  Just been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.

• 
  Taz (@AppleTerence) reported 4 minutes ago

  @gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 4 minutes ago

  @virginmedia Saturday 6th June 2026 and after being told all my recordings that I was in the middle of watching I've now lost and now my box and tv is unusable as the 360 is unworkable and shouldn't have been changed as if it's not broke don't fix it now it's broke and unfixable

• 
  Cam 🇾🇪 (@UTDCamm) reported 6 minutes ago

  @paulivory1963 @TalkTalk trust me mate leave them, gave us a terrible service for years and was impossible to get hold of someone who actually cared and wanted an issue solved. Cutting us off half the time, switched to Virgin Media this year and was the best choice

• 
  Gary Polley (@Gary_Polley) reported 7 minutes ago

  @virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.

• 
  Mr H (@silestanix) reported 7 minutes ago

  @O2 @virginmedia ... Was here in April, no issues whatsoever ever. My account was under review for suspected fraud, this investigation was closed on Tuesday, it's now Friday and I STILL CANNOT get thru to family back in the UK because you're not allowing me to make calls...!!!

• 
  Terry Hughes (@ctidbluemoon) reported 7 minutes ago

  @virginmedia have you got a nationwide outage internet dropped in M24 area

• 
  Legacy Magpie (@PaulDav86486288) reported 8 minutes ago

  @gblondon1 @skytv @virginmedia Just wait until you go to renew your contract with virgin , you’ll need to sit down for that conversation

• 
  2WB (@2WB10) reported 9 minutes ago

  @gblondon1 @skytv @virginmedia You’ll come to regret it. They’re great when joining and setting up but if you have a problem be prepared for a lot of frustration and time wasting. They’re absolutely horrendous for customer service. I was lied to, transfered to dead lines, put on hold without coming back etc.

• 
  Trevor Gadd (@GaddTrevor) reported 14 minutes ago

  @gblondon1 @skytv @virginmedia Wish we had virgin in my area. Sky extortionate fees now, love sports, multi room and boys watch at uni so not really much choice. I believe their Sat contract runs out in a few years so will lose some of the service I currently get so will def leave then