Virgin Media outages and service status in Willesden, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Willesden, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 26, 9:12 AM GMT+1.
- Internet (63%)
- Total Blackout (17%)
- Wi-fi (8%)
- E-mail (8%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 8 hours ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
20 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Nick Blackburn (@Omnomnick) reported from Camden Town, England@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
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Gabor (@GaborPfalzer) reported from Kensington, England@Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.
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Alex (@booshkla) reported from Camden Town, England@virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now
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Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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Timbo (@timlardner) reported from Camden Town, England@virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?
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Sevki 💉 💉🎉 (@sevki) reported from Camden Town, England@virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh
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MoMo (@ImaginaryCard) reported from Hammersmith, EnglandThe audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
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Konstantinos Veves (@k_veves) reported from Ealing, England@LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia
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MoMo (@ImaginaryCard) reported from Hammersmith, England@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
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lucy francis (@lucyfrancis_tri) reported from Camden Town, England@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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MarcHayo (@markhayo) reported from Kensington, EnglandWell done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.
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Richard Sutton (@RichSuttonActor) reported from Ealing, England@virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.
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lucy francis (@lucyfrancis_tri) reported from Camden Town, England@LPNevin @virginmedia I have the same problem, lost access to my email account
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Neil Boote (@MisterBoote) reported from Ealing, EnglandVirgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq
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Jeff Salmon (@JeffSalmon) reported from Camden Town, England@virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont
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Foodwise Woman (@FoodwiseWomen) reported from Kensington, EnglandI’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱
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lucy francis (@lucyfrancis_tri) reported from Camden Town, England@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
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Geoff Neale (@g_neale) reported from Camden Town, England@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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Jeff Salmon (@JeffSalmon) reported from Camden Town, England@virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sinead Nash (@nashs) reportedThank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄
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Paul Jones (@PaulFJonescom) reported@virginmedia are totally incompetent. Cancelled my service. Was told I will get a final bill and can ignore my current bill. Now have final bill and have a late payment charge for previous bill added. Cant get through on phone lines. Be wary when cancelling your services people!
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Steve Kelly (@kellyokid) reported@virginmedia Hi, would appreciate some contact from you! Apparently I’m now out of contract and my price per month has doubled, no communication from you and I’ve only found out because one of my boxes has decided not to work as a result of broadband connection issues! Brilliant!
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Still me (@Saqqara) reported@virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?
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Claire Branscombe (@DjClaireb) reported@virginmedia any reason why we have constant buffering issues on all HD channels at all? Primarily sky sports and More 4. Have checked our status and all good. Unable to watch the Hundred ticket today as it freezes
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Chris Davis (@cdavo25) reported@MaxiedotVox @virginmedia Yea iv had issues for over a week now, they tell me 'o it will be fixed by the 23rd' 20min ago they text me saying they've found the issue and the engineer is on his way..... the 29th at 4pm 🤬🤬 where's the engineer coming from is it takes 6days @virginmedia
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James Durrant (@je_durrant) reported@virginmedia I did that earlier today and your colleague confirmed nothing can be done until 17th August, over a month since this started. Now you’re saying it’s £1660 to exit a service I can’t even use. “Taking responsibility” and “monitoring” doesn’t solve my problem
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Mark King (@markkinga) reportedIs @virginmedia in trouble?, as im trying to work out why i need 2 to 3 sales calls a day. I get a rubbish email once a week. Why not email something i might be interested in rather than constant phone calls im sure i never consented too.
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Dirk Diggler (@dirkdiggler44) reported@virginmedia can’t log into my account.Rang customer service and their script doesn’t cover my problem. gets usual change password advise yet I can log on with my phone so nt a password issue. They have to escalate which takes 5-10 working days. No wonder Ofcom fine you millions
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xSpeakEazy (@xSpeak_Eazy) reported@DeviateDefiant @virginmedia @MoneySupermkt Damn I'm paying £63 for 1gig from VM.