Virgin Media outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Camden Town, Kensington, Greater London, Brent, Brent, Paddington, Hampstead, and Ealing.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Hammersmith	E-mail	13 hours ago
Wembley	Internet	14 hours ago
Camden Town	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Shane (@Barmybuilder) reported 2 minutes ago from Camden Town, England

  @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 6 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  ALICE AND THE INK (@aliceandtheink) reported 8 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  Yessi Bello-Perez (@yessibelloperez) reported 8 minutes ago from Ealing, England

  @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

• 
  Emma Churcher-Holt (@emmalouchu) reported 8 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

• 
  lucy francis (@lucyfrancis_tri) reported 11 minutes ago from Camden Town, England

  @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

• 
  Alan Hodge (@hodgie_hd) reported 12 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  Gabor (@GaborPfalzer) reported 13 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 14 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 14 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  Christian Radnedge (@ChristianRad) reported 16 minutes ago from Camden Town, England

  @virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...

• 
  Duarte Mendonça (@DuarteMendonca) reported 17 minutes ago from Hammersmith, England

  @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

• 
  MarshmallowMedia (@eatcheeselouise) reported 17 minutes ago from Camden Town, England

  @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

• 
  Konstantinos Veves (@k_veves) reported 17 minutes ago from Ealing, England

  No service during work hours? You … useless things. @virginmedia #virginmedia #useless

• 
  Hasnat Ahmed (@hasnat2002) reported 20 minutes ago from Ealing, England

  @virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.

• 
  Sevki 💉 💉🎉 (@sevki) reported 38 minutes ago from Camden Town, England

  @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

• 
  lucy francis (@lucyfrancis_tri) reported 39 minutes ago from Camden Town, England

  @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 41 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  VM (@BowTieMendoza) reported 46 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Shahin Ali (@ShahinA82783043) reported 53 minutes ago from Camden Town, England

  @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Sutton (@AndySut63307161) reported 6 minutes ago

  @virginmedia Having problems accessing email on multiple devices, how do i resolve. Cannot find answers, BOT is useless. Do you employ humans with whom i may converse to resolve issues? Regards Andy

• 
  CombatPug (@9f46435cb75347b) reported 8 minutes ago

  @virginmedia My partner has been trying to contact your company via telephone for near 11hrs! Been on hold for over 3hrs at a time! Awful service we are experiencing contact me/us It is very important!

• 
  Mark (@kram2510) reported 9 minutes ago

  @virginmedia I have been on the phone in a queue for 3 hrs for it to be cancelled .. total of 4 hrs now! Sent out a new hub without activating it.. been without WiFi for days now .. how can we run a business … message before I cancel the package

• 
  Shye Ahmed (@shyeahmed) reported 9 minutes ago

  @virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡

• 
  Emerfly66 @CLLIreland @LCovidirl. #Free Palestine (@Emer49034181) reported 10 minutes ago

  Not only that but they said they’d call me to discuss next steps . What next steps @VirginMediaIE ?!! What could I possibly contribute to solving the issue. This isn’t good enough @virginmedia. I have friends also experiencing problems with VM .

• 
  Simon White (@Razor1967) reported 13 minutes ago

  @virginmedia just a quick question, are your phones down today , been trying to get through for 90 mins only for you to hang up on me.

• 
  Laura Vince (@lauravince1) reported 19 minutes ago

  @VirginMediaIE upgraded mobile as im a existing customer but have been sent a new number and sim card for the phone. Will my existing virgin media sim not work?

• 
  sam ☄️🔥🏳️‍🌈 (@cleantethemiser) reported 22 minutes ago

  @virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone.

• 
  Paul Caley (@PC_ale) reported 29 minutes ago

  @virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!

• 
  Dgjbear (@Dgjbear1) reported 30 minutes ago

  @virginmedia @DeeEmCee28 Direct messaging here doesn’t help. There are automated responses.