Virgin Media Outage Report in Willesden, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Willesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Bromley, Croydon, Watford, Hayes, Beckenham, Wembley, Camden Town, Poplar, Harringay, Addlestone, Fulham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
-
Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious
-
Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally
-
🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.
-
Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
-
bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia I get between 0.5 and 5MBPs rather the 100 quoted. I’m ready to leave unless you can arrange someone to fix it.
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.
-
Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Ofcom we needed to open up a complaint about @virginmedia, how do we do this?
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
-
Christopher Townsend
(@christteach) reported
from
Walthamstow, England
Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.
-
alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!
-
alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.
-
Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia second time this week, an outage in W8. Get it together
-
🙌 N E I L 🙌
(@Neilz1) reported
from
Camden Town, England
@virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.
-
Kosh
(@koshmiah) reported
from
Camberwell, England
@Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE
-
Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia why oh why can I never speak to anyone or get the support I need?
-
lewis genney
(@lewisgenney) reported
from
Kensington, England
@vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice
-
Andrew Jarman
(@E7Drew) reported
from
Stratford, England
@virginmedia looks like the mail servers down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
totalcricket
(@imShivamA) reported
@virginmedia Customer account number: 902395001 Complaint reference: C-0601212514 Pls process it and confirm back
-
Karen Crammond
(@karen_gibson88) reported
@TovCamino @virginmedia I called about 10ish and went to billing issues and got straight through
-
A
(@missbookloverA) reported
Been on the phone to @virginmedia for OVER 2 HOURS!!! Been transferred to wrong departments left right and centre and still not got the help I need ???? Terrible
-
Mal
(@Hildytoon) reported
@virginmedia No so how do we cancel the equipment and stop the next DD from being taken on the 15th
-
Louise Powles
(@LouisePowles1) reported
@virginmedia Hello Virgin Media. My contract comes to an end at the end at the beginning of March. Is there any way I can get to talk to someone to renew it? The website won't let me do it, it said it can't do it online. I hope you can help me.
-
Matthew Clifton
(@MatthewAClifton) reported
@virginmedia You’ve got to give it to Virgin Media, they’re consistent. Consistently providing an abysmal internet service in area 30, Nottingham, as always. imagine if the internet actually stayed on and didn’t drop 10+ times in an hour.
-
Nicky Shakespeare
(@NickyShakey) reported
@virginmedia I was just talking to one of your employees through text regarding my supposed deal and he transferred me to somebody else with no warning and no help at all. Disgusted with your services
-
Richard Lowe
(@RichPLowe) reported
@virginmedia Like I mentioned, for the whole time service status has said nothing is wrong despite being told on a number of occasions that there is an issue in the area. So I have no way of knowing if and when it will be resolved
-
Henry
(@erossiniuk) reported
@karen_gibson88 @virginmedia This reply sounds fake. There are 6 months I’m fighting with @virginmedia media because the service is awful and the customer service is rude and inefficient
-
Ann Gripper
(@anngripper) reported
@virginmedia The picture is just very blurry and unsharp - like a bad internet connection before it resolves but it doesn't resolve