Virgin Media Outage Report in Shoreditch, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shoreditch, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Fulham, Acton, London, Croydon, Cricklewood, Southwark, Islington, Ealing, Ilford, Tower Hamlets, Harringay, Hackney, Paddington, City of Westminster and Deptford.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Wi-fi | |
| Acton |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| Croydon |
Internet | |
| Cricklewood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shoreditch, England
Latest outage, problems and issue reports in Shoreditch and nearby locations:
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?
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king elz 🪐
(@3lzantoinette) reported
from
Merton, England
one thing that #virginmedia really know how to do is giving their “sincere apologies” for whatever went wrong instead of actually fixing the problem, we don’t pay you each month to sincerely apologise to us for things you should be on point with 😭
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best
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Gareth Maybank
(@Maybank1970) reported
from
Camberwell, England
@virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?
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Londonfoodster
(@narifahad) reported
from
Ealing, England
@virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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Lorrainebarrett1981@gmail.com
(@Lorrain00085752) reported
from
Eltham, England
@virginmedia Hi why cant we pay our bill over the phone the automatic system not working.
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Anthony Carlos
(@taunch) reported
from
Ealing, England
@mservicedeals The only features available with @virginmedia is a life of misery. Awful service
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
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Sam Pannick
(@Sam_Pannick) reported
from
Barnet, England
@virginmedia any issues in the N3 area? Lost all internet all afternoon
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Harry Bilbao
(@harrybilbao) reported
from
City of London, England
@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours
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Ollie Bedborough
(@Ollie_Bed88) reported
from
Enfield Lock, England
@virginmedia trying to get the PAC code via texting you as instructed but keep getting a reply saying you can’t do it right now!!! I need it ASAP, please help 🙏🏻
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Sally Goodland
(@sallygoodland) reported
from
Epping, England
@virginmedia is anyone ever going to return our emails or calls. Waiting for 2 wks to be connected. Waited in 1-6 today.. confirmed appt today and then no one turns up! Seriously that’s just rude if nothing else 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@tecnomobilegame) reported
@virginmedia Your phone line is down so can’t speak to your team
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Sarcasism
(@prasadtungar) reported
@virginmedia @sarcasism Yeah.. i tried doing that and since last couple if days your lines are either busy or systems down.. how the hell u r providing services? On top of it i receive a letter saying u r going to charge me more from March 1.. disgusting and shsmeless
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Mike Walker
(@mikewalker200) reported
@virginmedia Thanks, have got through to your call centre but they can't fix it so I now have to wait until Monday with no internet or tv
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Publican Enemy //Colm Dalton
(@daltbot5000) reported
@virginmedia I want to cancel my account as I'm leaving the country. Can you help ?
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SanksP 🇮🇳🏴
(@SanksP) reported
@virginmedia I am unable to use my Virgin mobile phone number for two weeks now. Both phone calls and texts as well as internet isn't working. I have tried to call lots of times but keep getting cut off. Please help resolve this issue.
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Robert Smith
(@officialrobert0) reported
@virginmedia my TV box doesn't work
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Johanna Cotter
(@JohannaCotter1) reported
@virginmedia we are out of contract and want to cancel. We started ringing yesterday and you are having problems as usual. WE WNT TO CANCEL VIRGIN MEDIA due to extortion price hikes
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Ryan
(@tecnomobilegame) reported
@virginmedia What are you on about?? I am trying to cancel my contract. Why is this so hard to understand?
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Ben Jenkins
(@rwbjj) reported
@JohannaCotter1 @virginmedia I’m having the same issue. Hours on the phone just to have them hang up before speaking to anyone. Their online chat does similar as does their text service. There is a postal address you can use. Every day they waste where we can’t cancel is money in their pocket. It’s theft.
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Shitsgigglesngloves
(@Shitsgigglesng1) reported
@OffMyNoodles @virginmedia As an ex owner of a telco company, ya need to be on the openreach network guys. It costs a fortune to switch back and virgin know this, hence why they offer a free connection. The only supplier on virgin is virgin...openreach about 150 suppliers so you have an open market.