Virgin Media Outage Report in Shoreditch, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Shoreditch, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Walthamstow, Fulham, London, Leyton, Mitcham, Enfield Town, Finchley, Hornsey, Croydon, Wembley, Ealing, Paddington, Poplar, Bermondsey and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Internet | |
| Enfield Town |
Total Blackout | |
| Walthamstow |
Phone | |
| Fulham |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shoreditch, England
Latest outage, problems and issue reports in Shoreditch and nearby locations:
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Brenda Franco
(@joybrenda) reported
from
Stratford, England
@virginmedia , how can some One be removed from your mailing list, as they keep getting mail shots, but have no wish to be a virgin cus tomer, and find these letters irritating. Thanking you In anticipation of your help in this matter.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia It was registered online with yourselves. You’ve still sent me a full invoice for loss of service in December. Don’t send me links I’ve already completed.
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TF
(@thegaffaa) reported
from
Ilford, England
@justinw03816934 @virginmedia Held on for 33 minutes to be told they need to transfer me to another person. They are just leading their customers on. @virginmedia are awful...
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Mr Havoc techie Voiding warranties since 1990
(@HavocTechie) reported
from
Loughton, England
@virginmedia 241 High Rd, Loughton IG10 1AD. If your team are doing anything why is there never a update or any chasing on these cabinets. As a Virgin media customer if I phone your auto system it gives a ref and no way to check
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Sue Gower MBE
(@SueGMBE) reported
from
Crayford, England
@NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...
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Andrew Rogoff
(@andrewrogoff) reported
from
Richmond, England
@virginmedia The issue’s been resolved. Please just fix your terrible status reporting and update system.
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Brian
(@BrianBr48598668) reported
from
Camberwell, England
Virgin media are so shit
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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Jonathan Blackmore
(@myatt1965) reported
from
Merton, England
@virginmedia 8 pound credit for 4 days with no service in SW19! Not the best customer retention strategy. 😫
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Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
@PhilippaNewis @virginmedia I think the so-called compensation offer is inadequate and the process to secure it is appalling too. @VirginMediaCorp CEO is about to receive a letter from me where this very point is raised, along with a number of other issues relating to the outage.
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Cameron Falconer
(@cameronfalconer) reported
from
Lambeth, England
@virginmedia Our internet isn’t working and there is indeed a service issue in Brixton. Thanks for ruining NYE, Virgin!
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Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia We lost service on Thursday 19th December at 9:30 am we regained service at 6:00am on the 23rd December. There were talks between @virginmedia and local Cllrs that full refunds will be given from first to last day. Let’s hope that @virginmedia doesn’t go back on their word
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia We are struggling to talk to your teams on the phone @virginmedia to discuss our refund for our 4 day loss of service. Getting fed up with this.
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Andrew Rogoff
(@andrewrogoff) reported
from
Richmond, England
@virginmedia Yes, it was listed there but the 1st page in my account said there were no known issues. Come on, I think you know exactly what the problems are with your rubbish status updates.
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TF
(@thegaffaa) reported
from
Ilford, England
@KalaHamilton18 @virginmedia They are a really bad company all round.
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia @KalaHamilton18 It's still down..
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TF
(@thegaffaa) reported
from
Ilford, England
Don't get @virginmedia broadband. Its pants and continually down. Been on hold now for 33 minutes... #terrible
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia Not only do I have TV issues also my internet keeps dropping out! And yes re booting it does sort it out but rather annoying clambering behind the TV all the time 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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⭐️Lizzums 🌙
(@LizzumsBB) reported
@virginmedia It’s connected wirelessly to the powerline though as the wired connection is occupied by my laptop. Just glad SOMETHING works. Unfortunately I think it’s just the PS4 doesn’t like it. The new router is in the same place and no other device has an issue even in the same location
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Ste
(@Ste_F1) reported
@virginmedia is there a fault checking service I can run on my TiVo box or a contact number I can ring to speak to sometime about my picture signal please?
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John Morgan 💙
(@JohnMor97232403) reported
@virginmedia I will state again, that either there is a problem with the router (hub4) or Virgin is not giving me 1gb broadband. I have had to purchase a Wi-Fi extender since moving to hub4, costing me an extra £100.
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Its only me
(@djhx66) reported
@virginmedia Three calls yesterday !!!! This is absolutely shocking customer service , I wasted the entire day, not sur how much I will be charged for the calls from my mobile either which you do not supply
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Ryan
(@ryanvtwin) reported
@virginmedia #virginmedia, why do you treat existing customers worse than new customers ? Appalling that I have to leave to benefit from your advertised offers.
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Paul Wilson
(@PaulWilson95) reported
@virginmedia @richardbranson virgin media are a disgrace!!! You make it impossible to leave your over charged shocking service. Fastest WiFi??? Aye OK pal. It doesn't even cover my MASSIVE 2 bed flat! #robbingthepublic
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Tafadzwa
(@journywtafadzwa) reported
Finally understand why people say @virginmedia are the worst
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DiamondNine
(@PhilipBadley) reported
Does anyone work in virgin customer services today? 30 mins and still waiting #virginmedia
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John Middleton
(@johnboyjm) reported
@virginmedia why does your broadband keep going down it’s crap it works then don’t then does what’s going on
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Bmdoggies
(@bmdoggies) reported
@virginmedia Hi, I have had on and off issues since I took the contract out a year ago. When ever I speak to someone I’m told it will be fixed in 24 hours(same last night) It’s impacting my work now which is not acceptable. I regularly have to reboot the rooter to try and regain a connection