Virgin Media Outage Report in Rainham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rainham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Rainham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Newham, London, Hackney, Southwark, Longfield, Basildon, Tower Hamlets, Enfield Town, Lewisham, Bermondsey, Walthamstow, Dagenham, Poplar, Tottenham and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rainham, England
Latest outage, problems and issue reports in Rainham and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Ilford, England
@virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
from
Tottenham, England
@virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?
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Mitsuya Fujimoto
(@fujimotomitsuya) reported
from
Tottenham, England
@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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Steven Hunter🏴
(@sculptorini) reported
from
Eltham, England
Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No, there’s one issue. Doing things on the cheap.
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EnjoyRelax Studio
(@jamesenjoyrelax) reported
from
Walthamstow, England
@virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐
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Ridhima Tomar
(@Ridhima88) reported
from
Bromley, England
@virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.
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M&R
(@MZRAJIB) reported
from
Poplar, England
Just honest advice please never us @virginmedia #virginmediadown 😡😡
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Just Dark
(@DDesignss0) reported
@virginmedia Still down John that’s 11 hours now, honestly ridiculous I pay £80 a month for around 300mb only get 140mb if I’m lucky and that’s when it’s not down
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Brauguin
(@daylikesunday) reported
@virginmedia are there any known problems in the Watford area? On your service map it says there may be tv probs but nothing known about wifi but for us it’s the other way round
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team719
(@davidhartley2) reported
@virginmedia @TomMumby That's not nice saying Ha when he has a fault some customer service you are not
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Hugh
(@jubbyjub7) reported
@gavreilly That’s very poor Gavan. NPHET are an advisory group to the government, and by any standards have lost the run of themselves. So if the boss of virgin media told you not to do something, would you feel justified in defying that instruction.
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Graham #misstoby 🐝
(@39flyer) reported
@virginmedia I can confirm we still have the sound picture sync problem this morning
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denise
(@Dee6Denise) reported
@virginmedia Iv had you for 2 years and never a problem till yesterday so its no big deal 👍
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Samir A. Aziz
(@samiraziz11) reported
@virginmedia It’s looking better this morning, however this has been ongoing for a long time now and I’ve never had a reliable internet service. Can this be investigated, so it’s sorted once and for all please?
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Bledar Godhand
(@buredagodhand) reported
@virginmedia No, the installation was fixed. I emailed Kelly's with the pictures and they came to do the job. Was just putting things into context. After all that trouble now there's a near 3-day service blackout for me. Hopefully it will be fixed today by 16:00 as reported on the checker.
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Graham #misstoby 🐝
(@39flyer) reported
@virginmedia We’ve been re booting the box hourly at times. We thought when your service went down that would resolve it
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Nicky Rowe
(@nickywolko) reported
@virginmedia Still not working just trying