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Virgin Media

Virgin Media outages and service status in Rainham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 105 outage signals in the last 24 hours around Rainham, including 105 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 3:41 PM GMT+1.
  • 48% TV (48%)
  • 37% Internet (37%)
  • 8% Wi-fi (8%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rainham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rainham, England

The most recent Virgin Media outage reports came from the following cities: Barking, Hackney, Dartford, Waltham Forest, Basildon, Southwark, Ilford, Dagenham, Woodford Green, Newham, Bexleyheath, Bromley, Gravesend, Orpington, and Grays.

CityProblem TypeReport Time
Grays TV 4 minutes ago
Hackney Internet 7 minutes ago
Barking TV 33 minutes ago
Hackney TV 46 minutes ago
Hackney Phone 46 minutes ago
Dartford TV 1 hour ago

Nearby cities with recent reports

Basildon

28 recent signals

2 hours ago
Hackney

25 recent signals

7 minutes ago
Southwark

15 recent signals

2 hours ago
Dagenham

11 recent signals

2 hours ago
Ilford

8 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rainham, England

Latest outage, problems and issue reports in Rainham and nearby locations:

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

  • PJacksonClark
    #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • ameehan71
    Alex (@ameehan71) reported from Bromley, England

    @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

  • WhiskyOneIce
    Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported from Sutton at Hone, England

    @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

  • elmah69
    Elmarie Hahn💙 (@elmah69) reported from Ilford, England

    @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Poplar, England

    @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

  • macon1375
    Mark Connolly (@macon1375) reported from Crayford, England

    @virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!

  • Editmonster
    Stewart Daniels (@Editmonster) reported from Walthamstow, England

    @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

  • Matty411
    Matt Frow (@Matty411) reported from Corringham, England

    @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

  • Khaled_Miah1
    Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

  • Gold_Accounting
    Going for Gold (@Gold_Accounting) reported from South Ockendon, England

    SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from Sutton at Hone, England

    @virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia Please as I have been paying for service

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulveness1974
    Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England

    @virginmedia once again, virgin media stream let's me down, all channels frozen for last 20 mins except BBC ones.. Have had nothing but hassle with this,considering I was expecting the recordable version.. Total BS..

  • 914GJS
    GJS-Graham (@914GJS) reported

    @virginmedia My broadband service is also very unstable at present, Cambridge, Cambs.

  • brucerisk
    Bruce Findlay /power to the people 🕊✌ (@brucerisk) reported

    @PaulGrayDJ @Keef_B_1 @virginmedia Is your tv service working right now? #VirginTVDown

  • Forcegayle
    G Strachan (@Forcegayle) reported

    @rilf07 @rebhalp @virginmedia Their social media account posts are never about currently what is happening now. It's terrible.

  • Letterlout
    Letter Lout (@Letterlout) reported

    @virginmedia Good because it’s terrible right now

  • Annette25143451
    Annette Day (@Annette25143451) reported

    @deano050505 @virginmedia Mine is the same. Obviously a big problem all over 😢

  • sarkeycockney
    THE SARKY COCKNEY (@sarkeycockney) reported

    @virginmedia 1 hour how on hold waiting to get through - no answer from anyone on the app - which is just as awful as the website

  • walty1972
    Neil Waters (@walty1972) reported

    @virginmedia is there an outage in South Gloucestershire right now?

  • Blair4DFC
    Blair (@Blair4DFC) reported

    @virginmedia Why not put a message on the TV saying that? Lots of your customers will think its an issue on their end. I've turned off and on and changed HDMI cables This sort of thing happens quite a bit when you're watching in apps and you turn off the box whilst in the app.

  • MattyladKRO
    Matt Smith (@MattyladKRO) reported

    @virginmedia Are you going to post on here when fixed ..like a customer caring company would do ..or just let people spend all day checking