Virgin Media

Virgin Media Outage Report in Rainham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rainham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rainham, Greater London, England 06/06/2025 12:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rainham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Enfield Town, Tower Hamlets, Bermondsey, Dagenham, Lewisham, Barking, Newham, Leyton, Upminster, Ilford, Basildon, Gravesend and Walthamstow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomEnfield Town Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rainham, England

Latest outage, problems and issue reports in Rainham and nearby locations:

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape

  • Storkybird SUE ROSNER (@Storkybird) reported from Ilford, England

    Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.

  • CaffWilkinson Cathy Wilkinson (@CaffWilkinson) reported from Crayford, England

    The problem wasn’t resolved, informed that many customers were phoning with a similar issues with BT sport. Can’t log onto the app as my WiFi is currently not working either! That’s being looked at on Friday @virginmedia

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia 2nd complaint made via your website as still no contact from the resolution team!

  • 1FatKev Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.

  • AletheiaYoga Aletheia (@AletheiaYoga) reported from Hackney, England

    Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress

  • K9Reggie Reggie The Dachshund (@K9Reggie) reported from Walthamstow, England

    Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔

  • mischawatson Mischa Watson (@mischawatson) reported from Hackney, England

    Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏

  • dear_allison Ally Dear (@dear_allison) reported from Poplar, England

    @virginmedia I’m trying to cancel my shitty overpriced virgin media and I’ve been on hold for 40 mins with no answer. Quick enough to take my money though. Wankers

  • deantorris dean torris (@deantorris) reported from Romford, England

    @pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia please check status in IG2 area, Internet gone down.....again

  • NormanStiff Namron #FBPE (@NormanStiff) reported from Grays, England

    @virginmedia HI, your on-demand service is not really on- demand, I tried to watch Sundays Line of Duty today it is not on demand unless I pay another service, why is this.

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡

  • deantorris dean torris (@deantorris) reported from Romford, England

    @yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍

  • GregLabour Greg Dash (@GregLabour) reported from Walthamstow, England

    @virginmedia And I still am experiencing problems.

  • deantorris dean torris (@deantorris) reported from Romford, England

    @GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rickeyh63 HappyHammer ⚒ (@rickeyh63) reported

    @virginmedia Just established My 2g is not working at all but my 5g is work when close to hub but looses signal upstairs

  • ClaireJen79 Claire Jennings (@ClaireJen79) reported

    @virginmedia No all fine but my issues remain it's just shoddy I've got 20cm of cable from wall to router barely reaches off the floor. Hole left in the wall. Rubbish service I'm just over virgin, I'm underwhelmed! For 82 pound a month after discounts I'll get a hamster and a wheel to run it

  • sharpeangle Graham Sharpe (@sharpeangle) reported

    @virginmedia I had a long conversation with one of your operatives yesterday in an effort to sort my email problem. He couldn't, but 'raised an IT ticket' (?) and said I'd get a call today. Hope I do, or......

  • keo_uk ian bennett (@keo_uk) reported

    @virginmedia £1200 A year for a shoddy service. Looking at moving on. Any takers?

  • CaptScouse CaptScouse (@CaptScouse) reported

    @Twitch Lol I guess @virginmedia customers here in the UK are banned to discuss their broadband provider on your platform if they get ISP issues and want to discuss it on stream then? Clever move Twitch :D #Twitchissimps

  • MsKittyKatie Katie 🧸 (@MsKittyKatie) reported

    @virginmedia Evangeline in your live chat accused me of not sending the phone despite the fact I provided tracking and then ended the chat on me. Is she having a bad day that she thought she could be rude to me for no reason out of nowhere? I just want my contract cancelled!

  • stevenhalliday Steve Halliday (@stevenhalliday) reported

    @virginmedia We ordered broadband and were told by the customer rep that she can organise us an engineer easily if we can’t find the box to install it. But she’s now saying she can’t help and we can’t get through to anyone.

  • TwitchLoazB ᴸᵒᵃᶻᴮ (@TwitchLoazB) reported

    @virginmedia Things are still as awful as ever. Status page shows no issues.

  • Mark__8773 Mark.. (@Mark__8773) reported

    @virginmedia Good Morning. Any issues in L36 area ? Internet has gone off and rebooted numerous times and it won’t let me reconnect ??

  • Shazer1980 Ms S (@Shazer1980) reported

    @virginmedia I have not had good consistent speeds since October, obvs during November lockdown it was impossible to get hold of anyone I’m still trying now it’s December, your phone advice says there is a problem reset your hub I’m doing this every single day you can check the system,