Virgin Media Outage Report in Rainham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rainham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rainham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Lewisham, Southwark, Romford, Bermondsey, Tower Hamlets, Coldblow, Enfield Town, Sidcup, Ilford, Poplar, Upminster, Basildon and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Wi-fi | |
| Lewisham |
Total Blackout | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rainham, England
Latest outage, problems and issue reports in Rainham and nearby locations:
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Lorrainebarrett1981@gmail.com
(@Lorrain00085752) reported
from
Eltham, England
@virginmedia Hi why cant we pay our bill over the phone the automatic system not working.
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Eva Collingwood
(@evac90) reported
from
Hackney, England
@virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.
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Anita Hurley
(@browna24) reported
from
Ilford, England
@virginmedia what’s the fault in E17? Tv internet & phone been down for 2 whole days now yet all we’re being told is that engineers are working on it
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.
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Imperial Arms
(@ImperialArmsPub) reported
from
Bromley, England
@vmbusiness my experience as a virgin business customer has is appalling. Constant outage, no apologies or comp, no one gets back to you, 45 mins wait this am to speak to someone in Manila who couldnt help me. No internet since Sunday 4pm unable to take payment #useless
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Ollie Bedborough
(@Ollie_Bed88) reported
from
Enfield Lock, England
@virginmedia trying to get the PAC code via texting you as instructed but keep getting a reply saying you can’t do it right now!!! I need it ASAP, please help 🙏🏻
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Roj 🇯🇲
(@Rojaljmyers) reported
from
Hackney, England
The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marnie
(@hermionerose___) reported
@virginmedia been on c/s call for 30 mins + counting. Moving house, been passed around 3 ppl and still not updated details. Back on hold again.... crap service - how hard is it to change address!
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sanityclaus
(@sanityclaus) reported
@virginmedia .@virginmedia you must know if it’s going to take days, weeks or months. I have had intermittent or no service for weeks if not months. Can you tell me if the fault has been identified?
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muller999
(@mullerBiker) reported
@virginmedia @muller99 6916220 not the first one they claim my broadband is broken when I clearly see not issues. Last one I kept asking what package am I on kept swerving the question so I called her rude names and hung up
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Sarah Green
(@SarahCatGreen) reported
@virginmedia Again, both. It’s been particularly bad this weekend. Kids were supposed to be in some online tournament and they haven’t been able to participate properly.
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sanityclaus
(@sanityclaus) reported
@virginmedia .@virginmedia every time I call, you say it will be fixed in a couple days’ time. It never is. I want you to be up front and either tell me you don’t know what the fault is or give a realistic timeframe for it’s repair. Do you understand why I might be upset?
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Melanie Blake
(@MelanieBlakeUK) reported
Disgusting customer service from @virginmedia not one but twice today. - over £100 a month to have people cut you off & transfer you several times without fixing the issue is quite frankly appalling. #VirginMedia
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Jinwoo Leem
(@ideasbyjin) reported
Issue resolved, turns out sales were right and moving team were wrong. Either way, while I'm happy things now seem to be resolved, @virginmedia I really hope this doesn't happen to other customers.
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Melanie Blake
(@MelanieBlakeUK) reported
@virginmedia Hi no I’m not I’m at works lunch then but I am free today - it was disgusting service btw.
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ANRacing
(@ANRacing_) reported
@virginmedia Have an ongoing complaint around incorrect information given to me by your team over 4 different phonecalls which has led to me being given a difference tv package than advised. Trying to speak to complaints team/handler and keep getting cut off by your service team
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chris marron
(@sonofhal) reported
@fiona_petch @iron_mavin @virginmedia They also make leaving such a pain in the *** that I'd never use them again just based on that.