Virgin Media Outage Report in Highbury, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Highbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Highbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Highbury, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Camden Town, Bermondsey, Harringay, London, Hampstead, Hackney, Bushey, Lewisham, Tower Hamlets, Tottenham, Enfield Town, Leyton, Acton and East Ham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Camden Town |
Internet | |
| Bermondsey |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| Hampstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Highbury, England
Latest outage, problems and issue reports in Highbury and nearby locations:
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia internets down again.. is there an outage?
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ian
(@IanBorrett) reported
from
Lambeth, England
Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia He also refused to give me another Virgin Media telephone phone number to contact unless I closed a complaint that I wanted to make about this
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?
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Alison Price
(@alij_price) reported
from
Bromley, England
Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia How can I speak to someone in the UK to make a complaint? Worth noting I'm out of contract and can switch away from Virgin anytime I like
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia It now says that there's a known fault in my area that will be fixed today. So, why did Mark say it was planned maintenance to be resolved on 24th and why wouldn't he share the number without closing my complaint?
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Jenny Haines
(@Murrony) reported
from
Islington, England
@virginmedia what a terrible customer service experience
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia I was told by Mark in your call centre in the Philippines that this was planned maintenance and my connection will be down until 24th - I wasn't informed this was going to happen. I need broadband to work from home 🤷
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Alison Price
(@alij_price) reported
from
Bromley, England
@virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia I’m not paying you for a self-service option. I’m paying for a service you’re not delivering - the onus is on you to fix it - not me!
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia why is the red button for the football not working? #virginmedia
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Clive Mulligan
(@CliveMulligan) reported
@virginmedia The saga continues I have received an email regarding the cancellation but why are we still being subjected to high pressure sales calls? This is unacceptable, under Uk contract law cancelling an out of time contract is a customer right - this behaviour is appalling!
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zunaine
(@zunaine) reported
@virginmedia Yes. Done all of it several times. Showing no issues but there are issues at the same times 6 days in row now.
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Adam Kenyon
(@AdamKen05659853) reported
@virginmedia tried five times to cancel contract keep hanging up on me luckily for me I’m not the only person who records my telephone calls for training and monitoring purposes absolutely criminal @Ofcom
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TriSwim™
(@TriSwimKent) reported
@virginmedia not had our tv service for a month. Booked an engineer and took time away from work to wait for them today (4pm-7pm) and hasn’t turned up. Tried to call customer service and was disconnected. Really not great, Virgin.
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zunaine
(@zunaine) reported
@virginmedia I do not think it should be an issue that should be resolved by fellow customers. I looked thru the forum for the last 5 days and my sister has raised the issues there before it takes ages or it never solved.
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Ghost
(@Raj_Beast) reported
@_SimonKearns @virginmedia Mate they haven't even bothered to respond to me anymore on twitter. Clearly they don't care and their CEO team is useless to. No wonder they're so cheap compared to others, they compromise on service
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Laura Mason
(@LauraMa43439796) reported
@virginmedia don’t tell me to call you as your agent earlier had me in tears refusing to help me. You clearly do not care about the mental well-being of your customers. Awful awful company.
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Louise Harrison
(@louiseh85772960) reported
@virginmedia Our internet service is diabolical, our catch up and on demand isn’t available on out tv box, there is no tv listings, our password on the is not entering, tries to re-set which is impossible, been trying to call and been on hold for 45mins
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Alex Lieven - Design & Art Director
(@finkcreative) reported
@Ofcom I keep trying to cancel my @virginmedia account and they constantly hang up on me. 4 times today. I'm within my rights to give 30 days notice.