Virgin Media Outage Report in Havering atte Bower, Greater London, England

Problems in the last 24 hours in Havering atte Bower, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Havering atte Bower, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Havering atte Bower, England

The most recent Virgin Media outage reports came from the following cities: Barking, Gravesend, Newham, Enfield Town, Ilford, Southwark, Hackney, Waltham Forest, Dagenham, City of London, Tower Hamlets, Poplar, Basildon, Romford, and Dartford.

City	Problem Type	Report Time
Barking	Internet	10 hours ago
Gravesend	Internet	13 hours ago
Newham	Internet	15 hours ago
Enfield Town	Internet	18 hours ago
Newham	Wi-fi	1 day ago
Ilford	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Havering atte Bower, England

Latest outage, problems and issue reports in Havering atte Bower and nearby locations:

• 
  Michael (@michaelck1972) reported 41 seconds ago from Hackney, England

  @virginmedia Guys, the business does the work to retai the customer, not the other way round!

• 
  James Meredith (@Jamesmeredith) reported 51 seconds ago from Camberwell, England

  @virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband

• 
  nasty nick (@nickpeddle234) reported 2 minutes ago from Harlow, England

  @virginmedia so mums been without tv for 3 days now and you can’t get in touch with customer service. Very bad

• 
  Emma douglas (@DouglasEmma07) reported 2 minutes ago from Basildon, England

  @virginmedia poor customer service - simple problem to solve (COM103207174 complaint ref number)

• 
  NJ Fishing Tackle (@njfishingtackle) reported 4 minutes ago from Gravesend, England

  Virgin Media, avoid at all costs, they no longer work for the customers benefit only their own, bad company 😠😠😠😠😠

• 
  Paul Fleming (@MrPJFleming) reported 6 minutes ago from Hackney, England

  @virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.

• 
  SB78 (@Steve_Butler) reported 8 minutes ago from Gravesend, England

  @virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer

• 
  Suresh halai (@sureshhalai) reported 8 minutes ago from Ilford, England

  @virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help

• 
  Paul Fleming (@MrPJFleming) reported 10 minutes ago from Hackney, England

  @virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution

• 
  Natalie Tsaldarakis (@Ntsaldaraki) reported 14 minutes ago from Eltham, England

  @virginmedia Of course: since Wednesday night, service is down due to outage and estimated time keeps being pushed forward! First it said 6:35 yesterday, then it was 10pm, then today 9am, then 5pm, then 9pm. Still down! Service completely down SE18 and looks like there’s nothing concrete.

• 
  Paulo (@PauloDisco) reported 17 minutes ago from Stratford, England

  @virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again

• 
  Zayd (@zeed_96) reported 18 minutes ago from Poplar, England

  @virginmedia some dead ass network, I get better network on the underground @TfLRail

• 
  Michael harrison (@mackenziedarcy) reported 30 minutes ago from Grays, England

  @virginmedia Spoke to your team, they were no help what so ever. Basically said you have 2 years left on your contract LIKE IT OR LUMP IT

• 
  Michael harrison (@mackenziedarcy) reported 30 minutes ago from Stratford, England

  @virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service

• 
  Malcolm Peacock (@MalcolmPeacock3) reported 40 minutes ago from Hackney, England

  Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph

• 
  marty bogert (@caillea) reported 42 minutes ago from Hackney, England

  @virginmedia router says access denied for internet connection and I’m without broadband service.

• 
  Neil Clark (@NeilClark1912) reported 50 minutes ago from Eltham, England

  @virginmedia down again what a surprise 🙄 no wi fi again!

• 
  Paul Fleming (@MrPJFleming) reported 53 minutes ago from Hackney, England

  @virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.

• 
  Natalie Warby (@Shiiirl_xx1) reported 54 minutes ago from Romford, England

  @virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!

• 
  Catherine Cooke (@Catherine1090) reported 58 minutes ago from Walthamstow, England

  @virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salih Toyran (@Freeze_) reported 4 minutes ago

  @virginmedia I have been trying your agents to fix my user name and password for almost 7 weeks!!! I’ve spent hours on the call and I’ve been made numerous promises but none of them kept. Still today agent telling me I should wait 2-3 weeks to fix this. This is beyond the pale!!!

• 
  kenny wilson (@kennythekilt) reported 6 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  Rob Marshall (@robmarshall83) reported 7 minutes ago

  @virginmedia No. But got an email to say I had regardless. The call got cut off but didn't receive a call back. All very disappointing considering I've used your service for the last approx. 20 years.

• 
  kenny wilson (@kennythekilt) reported 8 minutes ago

  @virginmedia Having trouble did you read the text I’m having a break then I’ll get back to you!!! What kind of customer service is that ??

• 
  Rob Marshall (@robmarshall83) reported 10 minutes ago

  @virginmedia On demand hasn't worked properly for weeks. I pay every month and don't have the time to call each time it goes down. Basically told its not a big deal as its not a full service outage. I can get @skytv for £40 a month less.

• 
  Ross Fraser (@RossFraserE17) reported 14 minutes ago

  @virginmedia Yes I have. Doesn’t give any information as to why there’s an outage or@why it may take until tomorrow to fix it. More information needed please

• 
  ThatProgrammer (@ThatProgrammer) reported 19 minutes ago

  Been on hold for 15 minutes with @vmbusiness trying to get my number moved to my new @virginmedia service.. I'm losing it with this music which is way too loud for phone lines to handle so it's very disrupted.

• 
  Mohamed Naved (@mnaved) reported 21 minutes ago

  @virginmedia Have been talking to all sorts of people without any answers. I get the same answer that we will get back to you within 48 hours. Days and months have passed. No answer. So no point in calling the sales team. Waste of time. VERY POOR SERVICE.

• 
  Aspire to Inspire (@Jack_07_Daniel) reported 21 minutes ago

  @virginmedia Problem is the deals for existing customers are worse than for new customers. Which means it doesn’t pay to be loyal. I’m on my 30 day cooling off period and I’m looking at going with communityfibre. I’ll probably look at getting my dad to cancel his move to Virgin Media too.

• 
  Vicky Sills (@lemonadesocial_) reported 24 minutes ago

  @notsupermum @virginmedia I’ve been with Sky nearly 10 years and never had any problems