Virgin Media Outage Report in Harlesden, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harlesden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Harlesden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Croydon, Belsize Park, Hackney, Radlett, Islington, Wembley, Kensington, Ealing, Enfield Town, Tottenham, Paddington, Acton and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Total Blackout | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harlesden, England
Latest outage, problems and issue reports in Harlesden and nearby locations:
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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Dean Pallant
(@Dean_Pallant) reported
from
Lambeth, England
@ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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Sarah
(@eatsruns) reported
from
Tottenham, England
@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(
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One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
@virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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Sepe_71
(@71_sepe) reported
from
Bromley, England
@aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia cheap labour in Bangalore = terrible customer service ..
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Lloyd-A-Tron
(@chippers34) reported
from
Wandsworth, England
@virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susan daly
(@daly_sd4ly) reported
@virginmedia Absolute nonsense that you cannot call a customer to resolve an issue especially when they have made you aware through every media available
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Rebecca Crutchley
(@CrutchleyBecca) reported
@virginmedia when you're ready, please respond to the 3 complaints I have now made about being overcharged for a service that is failing to deliver. Many thanks
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Matt Spink
(@eggdaddy) reported
@virginmedia There is that word sorry again. Would you not feel disappointed if you were paying for 200mbps service and it was dropping to sub 20mbps with massive latency for 12 hours a day? And no one at that ISP could offer any solution other than wait 6 weeks and it should be fixed?
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Lisa O'Donovan
(@DonovanLisao) reported
Anyone is Finglas Glasnevin virgin media down? They won’t send out an engineer until at least 3 people have called in 🤬🤯
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Tom Reynolds
(@Reyneydays) reported
@virginmedia @BigIssue How about old Richie just gives 200 mil of his money to these poor people . Spend a bit less on rocket boosters
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Peter Jackson
(@petejacksonjr) reported
@virginmedia what is wrong with your service. Since the November lockdown all services have been useless working from home can’t happen due to your terrible service. Online says there’s no fault but when I try to call your on hold that long I’m getting nothing else done #terrible
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Emma
(@Emma77733840) reported
@virginmedia Hi there, we have checked and no known issues in our area. The box has been reset and the connection was fine. My partner just tried to book an engineer, to be told after picking a slot there were no slots available.
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Abbie Willetts
(@AbbieWilletts) reported
@virginmedia my internet has been down since 8pm yesterday! I was told it would be back on by now! I am working from home, this is not good enough! Can’t even get through to your call centre!!
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Susan daly
(@daly_sd4ly) reported
@virginmedia We have no TV and nothing I oi e can fix it
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bethany👀
(@bethanyG_xox) reported
@virginmedia there seems to be a problem with my direct debit - who can I speak too about this without ringing?