Virgin Media Outage Report in Hampton, Greater London, England
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The latest reports from users having issues in Hampton come from postal codes TW12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hampton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Croydon, Wembley, London, City of Westminster, Ealing, Harringay, Slough, Hampstead, Kensington, Streatham, Harrow, Paddington, Mitcham and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Croydon |
Internet | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hampton, England
Latest outage, problems and issue reports in Hampton and nearby locations:
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Mike Grimmel
(@mikegrimmel) reported
from
Hillingdon, England
@virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out
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Chris Myers
(@CMyersPhysio) reported
from
Kingston upon Thames, England
@virginmedia waiting for over an hour on two occasions - absolutely useless - I wish I had never started using them
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
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Ollie Jeffery
(@JefferyOllie) reported
from
Redhill, England
@SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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Sean Hickey
(@SeanHickeyUK) reported
from
Croydon, England
Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
In the four minutes it takes to join an actual queue for customer support, Virgin Media tell me I should use their website to get help *five times*. I can’t do that if my internet isn’t ******* working, can I?
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!
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Courtney Lynn Murray née Hauseman
(@Courtneyxx) reported
from
Brentford, England
@virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
For a whole hour now to connect with @virginmedia customer services!!!!
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?
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karen butcher
(@karenlilylion) reported
from
Camden Town, England
@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
And @virginmedia is down again in N19.
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Phil
(@Phil_precious1) reported
from
Camberwell, England
It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia
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Karen Sarah Myring
(@KarenMyring) reported
from
Croydon, England
@virginmedia I sent a complaint by email 17th December but not had a reply this exceeds the 28 days on your complaints policy can you help
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
After two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chand Jethwa
(@chandjethwa) reported
@virginmedia 1/3 - I was offered free Netflix on renewal of my contract in March 22. A link was emailed to me and it was confirmed to me on 2 separate occasions thereafter that it was free. VM removed this service in May and are unwilling to reinstate it.
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🏁Dean🏁
(@halldean81) reported
@GavMcElroy @virginmedia Wasn’t mine by any chance? 15 times I’ve rang them in 2 weeks… told one price on the phone billed something completely different… soon as I have this issue resolved I’ll be off back to BT
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John of Oxford
(@Monsieur_Hulot) reported
@virginmedia Rubbish connection today. Down from midday and just come up. Done all the usual, just had to sit it out.
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Kim Elliott
(@kimbococo1973) reported
@virginmedia Yes I have, I spent 1 hour and 30 minutes this evening on the phone to a lady that was trying her best but again she was unable to help in the matter. All she could offer was to raise another DSAR, but why should I have to wait 30days again. I’m being penalised for your failings
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drg
(@dg_eram) reported
@virginmedia router and the devices, it may fix the issue (or not) for the current moment, but then it comes back later. The hub doesn't show any error and tell me my devices are connected. It's getting extremely tiring Can you help me?
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Craig Barton
(@barton6435) reported
@virginmedia £25 all im asking for is a longer cable and ill move it myself. I'm literally getting 8mb upload on the room next to my router and you wanna charge £25 how is that customer service??? My contract states guaranteed 100 I believe.
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graphine
(@graphine_wow) reported
@virginmedia Well like I said I never get any sense out of them. And as advised I am calling and have been on hold for 40 mins already.
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Robyn
(@robynanteney) reported
@StephenSmithXD @virginmedia I have the same issue. Had install on Friday and still nothing
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Katy tv ☆ﾟ.*･｡ﾟ☆ﾟ. 🌙🐀🔮🌌
(@celestialdawwnn) reported
@virginmedia for the past 2 days the wifi has been out for several hours in my area. Has this issue definitely been resolved now? Thanks.
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kerry
(@kerry30343502) reported
@virginmedia Hi they want 158 even though we paid total £56.90 not told of any other monies owed don’t get any bills whatsoever I also requested few months ago please send letters anyway & there is always a problem every month from start to finish literally from day of being “installed”