Virgin Media Outage Report in Hampton, Greater London, England
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The latest reports from users having issues in Hampton come from postal codes TW12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Hampton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Streatham, Ealing, Wembley, Croydon, London, Mitcham, Islington, Carshalton, Harrow, Harringay, Hounslow, Camden Town, City of Westminster, Holborn and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| London |
||
| Streatham |
Internet | |
| Ealing |
Wi-fi | |
| Wembley |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hampton, England
Latest outage, problems and issue reports in Hampton and nearby locations:
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Nese Ceren
(@NeseCeren) reported
from
Camden Town, England
@virginmedia Thank u 4 quick response. customer services are aware of the issues. Today I called again for compensation, as I’m spending so much money daily to use mobile & other data. I’ve been forwarded a link to register fault (that is known in postcode area) yet web says no known issues.
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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Nese Ceren
(@NeseCeren) reported
from
Camden Town, England
@virginmedia And I love (!) how you still say “if” I qualify for compensation... we have no internet since tuesday.. The issue is known. Your colleague mentioned “an intermittent loss” and suggested I should reboot every 2 hours and hope that I’m connected for minutes in btw.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
@virginmedia Its just a consistently bad customer experience across mobile, TV and broadband. You CSR tools are archaic and your teams aren't suffucuently trained or empowered. The Virgin way died years ago.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
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Emily Edwards
(@EmilyEd03367074) reported
from
Brentford, England
30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!
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✨ jannette
(@JannetteMunroM) reported
from
Islington, England
@JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Rugged Land Specialist: Arthur Tolmie
(@CaptnBeard) reported
from
Windsor, England
Abysmal customer service from @virginmedia - just wanted to change aome account details, now I think I will change provider.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia Nope but your call centre and engineers told me that a ‘laser part’ needs replacing in Earl’s Court square sw5. They also said 500 homes are affected. Can’t tell me when it will be fixed. Problem ongoing for 3 weeks @ofcom
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
@jackthorne @genevievebarr @BBCScotland Hello @virginmedia NOW your service is bad and your programme guide is totally wrong. Good job I knew #TheAccident was really what was on at 9pm.
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EU
(@NeilRAndrews) reported
from
Islington, England
@virginmedia no telephone service here, please advise. Central London
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mel 🤍
(@estrofem) reported
This happens from phones on the EE, Virgin Media and Vodafone network. I’d like this resolved today otherwise I’m calling breach of contract and will request cancellation on those grounds. I need to have a working phone line. It’s a requirement. I tried restarting my phone.
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.
(@thatindiangal1) reported
@virginmedia the WiFi in my house is not working I've tried everything. Can you please tell me how to call for a technician?
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Marsha Watson
(@BeautifullyEMPU) reported
@virginmedia oh look no internet again. Guess I'll be using my phone data to WFH again!!!!! This is beyond a joke. No issues reported but no service! Daylight robbery!
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Lee
(@leemondo20) reported
@TaylorLDN @virginmedia I think your exact same problem was featured on an episode of @joelycett got your back. It’s absolutely disgusting as you have technically paid your contact on time and in full upto this point. It should be made illegal for firms like this to have this clause.
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Ahmed
(@Bruhmed) reported
@muhammad_tee7 It can't be worse than Virgin media customer support lmao
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fumbluff
(@fumbluff) reported
@virginmedia please help! I can’t log onto my email (ntlworld) through apps or website.
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Anthony Noguera
(@anthonynoguera) reported
@virginmedia That “it looks like there’s an issue in your area” and they’re hoping to fix it before lunch. That will have been over 24 hours without service.
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Dino Burbidge
(@dinozoiks) reported
@virginmedia Yep. All of them. Since yesterday afternoon. Service literally (like 30 seconds ago) just came back. 🥳 Hopefully it’ll be stable. You’ve been really good the last year though, so kudos for that.
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Dawnie
(@Ginger_Dawnie) reported
@virginmedia Took me hours to get through to someone to talk about my service not being active so, no. I don’t plan wasting more of my time on the phone. His name is Chris, he lives not far away from me. I’m happy for him to swing by and pick it up.
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Scott Christy-Jones
(@MrChristyJones) reported
Morning @virginmedia I know you have a planned outage in W4 today. Do you know how long it will be down for?.Cheers.