Virgin Media Outage Report in Goodmayes, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Goodmayes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Goodmayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Goodmayes, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, Thamesmead, Woolwich, London, Leyton, City of Westminster, Lewisham, Mitcham, Islington, Wood Green, Blackheath, Romford, North Finchley and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Southwark |
Internet | |
| Thamesmead |
Internet | |
| Woolwich |
Internet | |
| London |
Internet | |
| Leyton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Goodmayes, England
Latest outage, problems and issue reports in Goodmayes and nearby locations:
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your service status page says no broadband issues. We have wired connections to the internet but not a single one our devices that were working fine before you started work, can now make wireless connection to our HUB3 WiFi #primary or #guest networks. What have you done ? @Ofcom
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@etdragon @virginmedia Yup, I suspect this may be the issue. Ah well, first world problem :(
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia No it’s a home account, I meant engineer called his back office to ask for urgent cable book for my address and that urgent never happened as this is the 3rd day now all to gather 20th day
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G
(@TheRealMrDrew) reported
from
London, England
@virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late
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Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia Day 2 of no WiFi whilst trying to work from home. Day 2 of sitting on hold for hours with no one picking up. Have also texted the number and responses either abruptly stop or we are told we’re being transferred. Is there a nation-wide outage or something?
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@Mikeyhcm @virginmedia Not only that but our router popped back up for 10 mins yesterday and must have had a firmware update pushed down to it, because my old iPhone refuses to connect to wireless now (despite having iOS14) and other iPhones in house being OK. No telling truth.
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your phone line is saying you do. You had the system out of service for an area update for 24hours now. Who does that ?
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@CllrDaly @CllrSButt @virginmedia I’ve now paid three bills for service I’m not getting!
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Chris Sutcliffe
(@chrismsutcliffe) reported
from
Camberwell, England
@tzusj @virginmedia .@virginmedia are just the worst. Over the course of about four months we found they incentivise their call centre staff to full on lie to you. Awful business practice, puts their service staff in a real bind
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Adam McIlrick
(@adammcilrick) reported
from
Camden Town, England
Hey @VirginMediaCorp and @virginmedia ... we waited for your engineer today - rearranged work schedules/meetings. Nothing. No call. No text. No email. No show! DM for our remedy number - this is absolutely #atrocious #customerservice. The #complaint will be escalated if no reply.
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Solveiga Pakštaitė
(@DesignBySol_) reported
from
Walthamstow, England
@virginmedia After trying several things, our broadband is still down. Trying to book an engineer since yesterday via phone and chat. No answer. We've had no internet for 2 weeks now. Can you help?
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Holly B
(@hollyliba) reported
from
Camden Town, England
@virginmedia WHAT THE BLOODY HELL IS WRONG WITH YOU EFFING BLOODY INTERNET. We’re all working from home mid lockdown and have jobs to get done. Your service collapses all the effing time
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia you’ve been messing with our broadband in #RM11 for long enough. Get a grip, #revert the failed change and give us back our service. Why do this mid week when people are #WorkingFromHome ? Do it at a weekend.
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your end time has now moved out another 2 hours to 1800. That is the third time you have extended this outage. It sounds to me like you don’t have a grip on the underlying engineering issues here. Now over 36 hrs without a decent service. @Ofcom
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Karl Lawson
(@KrLwsn) reported
from
London, England
@virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.
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Anthony S
(@anthonysuter82) reported
from
Hackney, England
@virginmedia anyone able to help me with my WiFi speed, paying for 200 and getting 50, no one answers the Telephone or chat? #Poorservice #ShouldhavechoosenBT
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia 4pm today. That’s a 36 hour outage, that has been extended from the original 12 hour estimate - so something has clearly gone horribly wrong. And your service pages me a 404 error when I try and register for loss of service.
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
@virginmedia Oh look sound but no picture on at least I know the tv is ok as I can see the home and catch up menus. Service getting worse the more we pay
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Peter
(@PeterToohey) reported
from
Sutton at Hone, England
Don’t ya love your tv being down for the whole day during lockdown. Always the same with virgin media.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Hopkins
(@DanielJAHopkins) reported
@virginmedia three days calling non-stop and can't get through on the phone. Paying for a broadband service I can't use while family are imprisoned in their home. You're criminals for taking our money.
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🇬🇧 Martin 🇬🇧
(@The_MartinX) reported
@virginmedia Not that I want to leave, but not really much choice if you're not offering a service in the area I'm moving to. What exactly would I say if using the postal option?
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Rob Valt
(@trebortlav) reported
@virginmedia Similar automated message, suggestion of a 1hr wait@to speak to someone. Automated check said new signal to be sent to hub. None of it helped, now on 8.41 download and 1.49 upload
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craig mason
(@superprinter) reported
@virginmedia I was in a queue for a hour and the line went dead, I've rang again and 30 minutes later still no answer, please help
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Bobby Oven
(@BobbyOven) reported
@virginmedia In out of contract and I bet you will contact me after I cancel my DD.
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Daniel English
(@DanielmjEnglish) reported
@virginmedia I won’t be paying as my issue is not resolved so thanks for the advice but don’t need it. The issue is an employee put me onto a big bundle didn’t discount anything or do his job basically after he said I was going to be paying €49 a month instead I got charged €178.
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Hussain Fatih
(@Hussainfatih) reported
@virginmedia i thought it had been.. but apparently, the agent hasn't done the necessaries. so I've said: you records calls don't you? the various issues have been going on for 5 months now. acceptable? you've not once missed taking a payment though. I'll give you that 100% success rate
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The Devil
(@Munchiemon) reported
from
Newport, Wales
@virginmedia any issues in NP10? For the past two days my Internet has been cutting out every few minutes, making WFH and virtual conferencing absolutely appalling/unfeasible.
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John Marston
(@ElNotaSimeone) reported
@virginmedia my internet connection is not working in Finsbury Park. Any idea when is gonna be fixed?
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Aro
(@iAlcideTwitch) reported
@virginmedia can’t get through to@speak to anyone. Can someone call me? I’m a new customer and my broadband keeps disconnecting