Virgin Media

Virgin Media Outage Report in Chorleywood, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chorleywood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chorleywood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chorleywood, Hertfordshire, England 08/08/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chorleywood, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Bushey, London, Ealing, Slough, Brentford, Wembley, Hemel Hempstead, Harrow, Greenford, Hayes, St Albans, Windsor, Acton, Berkhamsted and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBushey Total Blackout
United KingdomLondon Internet
United KingdomEaling Wi-fi
United KingdomSlough Total Blackout
United KingdomEaling Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chorleywood, England

Latest outage, problems and issue reports in Chorleywood and nearby locations:

  • AshleyRix1 Rixy (@AshleyRix1) reported from London, England

    @virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for

  • TheRealMrDrew G (@TheRealMrDrew) reported from London, England

    @virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late

  • NeilSculley neil sculley (@NeilSculley) reported from Watford, England

    @virginmedia help! I can’t access my on line account (this is being looked at) but now have no dial tone on land line and need it sorted urgently but can’t log in to report it. Thanks

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia No - these are generic tips, these aren’t going to help with more fundamental issues W/ network reliability. Wifi connection is fine. But the internet is unreliable and I’ve reset my router 4 times today. That has nothing to do with connectivity/speed.

  • KrLwsn Karl Lawson (@KrLwsn) reported from London, England

    @virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.

  • halpo Pat Halpin (@halpo) reported from High Wycombe, England

    @virginmedia My issue is my account has been cancelled without 30 days notice as agreed and you agreed that my account would run until the day before the new account was switched on #sortitout

  • Dizzyeek Julian D 🇪🇺 #FBPE 3.5% #proEU 🇧🇬 (@Dizzyeek) reported from Brentford, England

    Hi @virginmedia , my @E4Tweets HD channel 145 has been off for weeks.. What is going on? Ive tried everything to fix it but the problem is not with me...

  • eddypassey eddy passey (@eddypassey) reported from Burnham, England

    Hey @virginmedia here’s a suggestion for you. When you “make planned improvements to your broadband service” how about you contact your customers in advance to tell them they will be without internet whilst they try to work from home?! Appalling customer service

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.

  • dkurland92 Donnchadh (@dkurland92) reported from Brentford, England

    @virginmedia hey is there a problem with the internet in NW London it’s very slow today ?

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia Not for internet. It seems to work for a bit then I have to reset the router every few hours. Have there been network issues around central London today?

  • RoyPio1 Roy Pio (@RoyPio1) reported from Southall, England

    @virginmedia 16 hours on the phone just trying to get a WiFi booster your customers service is a joke 🤬🤬🤬🤬

  • globalbribri Brigitte RicouBellan (@globalbribri) reported from Brentford, England

    @virginmedia upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • salaura101 Susan Clarke (@salaura101) reported from Harpenden, England

    @virginmedia New Hub 4 arrived during time when Virgin have low staff due to COVID. Keeps dropping out, difficult to work from home and no ability to contact Virgin! ‘Call Failed’ when phoning. Great planning by Operations Mgr. Customer nearly 20 years and want to leave! Fed up!

  • Anthony_Morgan_ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇯🇲🇮🇪 Anthony Morgan (@Anthony_Morgan_) reported from Brentford, England

    @virginmedia is there an outage in NW6? Any info would be useful. That way I can let my employers know why I'm not wfh.....

  • ShinDhother Shin Dhother (@ShinDhother) reported from Slough, England

    @virginmedia you broadband service is down in Slough SL3 areas, can you confirm you are looking into resolving this?

  • ZXena_Mclean Zena Mclean (@ZXena_Mclean) reported from Ealing, England

    @virginmedia can someone help me out please? Been through your phone lines and online chat service. Seems no one knows how to change a email address and password. £20 changeover service for something most of us can do on our own in less than 5 mins. Why is this so difficult 😭

  • Officaljatman OfficalJatman (@Officaljatman) reported from Hillingdon, England

    @virginmedia Actually I got held up with work. What's the quickest place to order a sim card? As your website is having problems on the login section?

  • MickeyMullins11 Michaela (@MickeyMullins11) reported from Hillingdon, England

    @virginmedia just witnessed the most outrageous and aggressive driving by one of your employees. I would have provided the number plate but they were so close I couldn’t note it down. Undertook multiple cars and almost caused a crash with a lorry on a roundabout. #awfuldriving

  • Ciaranfff Ciaran (@Ciaranfff) reported from Southall, England

    @virginmedia fix my wifi you *****

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andytheviking Andy the Viking (@andytheviking) reported

    @virginmedia As per above I have checked the service checker and it reports ‘no known issues’ ?!?which is blatantly untrue! Lots of talk on our street chats of what alternative suppliers to use, suggest you sort quickly especially with price hikes in the post! #virginmediadown

  • X49841880 X (@X49841880) reported

    @virginmedia And that’s it again right ML? You’re stuck so if this was the call centre, this is where you would hang up on me in typical #virginmedia fashion

  • Dommo26 Dommo (@Dommo26) reported

    @PoshKitty25 @virginmedia Yeah tv and broadband. £96 a month but when the broadband goes down and takes half the tv with it 🤬

  • markjenningsEDU Mark Jennings (@markjenningsEDU) reported

    @virginmedia I'm in BN1 and having an outage - do you have an idea of when this will be fixed / what the issue is 2nd time in at least a few months!!!

  • X49841880 X (@X49841880) reported

    @virginmedia And what exactly will you do from the discussion? How long will I be asked to wait for a resolution considering you’ve had nearly three months to resolve things but all you’ve done instead is lie to me as a company and try to extort me. You did also steal money from my card.

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.

  • MustafaAxelrod Mustafa Axelrod (@MustafaAxelrod) reported

    @virginmedia It is working now, but I want to know if the issue is fixed. By this I mean the same issue happened on Sunday night effecting local area. Fixed Monday morning, then out again Monday night. Fixed now, but is it fixed for good?

  • Adam47445576 Adam (@Adam47445576) reported

    How do you send a complaint to @virginmedia via email? Need an address.

  • Emicha91875395 Emicha (@Emicha91875395) reported

    @virginmedia I initially made the query on 25th Nov, last time I heard back was on the 20th Dec by Krithika. Another member of staff who promised to look into things and never get back, absolute joke your chat service. It's shambolic and not good enough

  • Boothendeb Debs (@Boothendeb) reported

    @virginmedia why is the e4 reception so poor? Keeps freezing so making anything unwatchable. All other channels are fine (except for e4+1). Was like this yesterday as well.