Virgin Media Outage Report in Bray, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bray, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Walton-on-Thames, Ruislip, Slough, Beaconsfield, Feltham, West Byfleet, Addlestone, Hayes, High Wycombe, Bracknell, Amersham, Woking, Chertsey and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Walton-on-Thames |
Internet | |
| Ruislip |
Internet | |
| Slough |
Internet | |
| Camberley |
||
| Walton-on-Thames |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Bray, England
Latest outage, problems and issue reports in Bray and nearby locations:
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Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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John Neilson
(@flyingjok) reported
from
Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
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Anthony Cole
(@ACLondon) reported
from
Chobham, England
@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Allison
(@afturain) reported
from
Spelthorne District, England
@virginmedia charging £57 to loyal customer. Offering same at £24 for new. Because no one wants to stay!
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve
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Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
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Chris Evans
(@CorneliusEvans) reported
from
Bracknell, England
@virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉
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Sandra
(@SandraSmurfy70) reported
from
Spelthorne District, England
If you have virginmedia email, it’s quite likely that if you no longer use them as a sp, they will deactivate your email without any warning. I’ve not been a virginmedia customer for years and can’t recall ever receiving a notice of deactivation #virginmedia Thanks for the upset
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nicole mcpolin
(@nicmac_design) reported
from
Hillingdon, England
@virginmedia paying £26.95 for pay per view and it’s glitching and freezing every couple of seconds. I’ll be expecting money off my next bill, this is not the service I expect to receive for a ‘special event’ #RuizJoshua2 #boxing #virginmedia
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.
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Chels Daft ⚽️
(@ChelsDaft) reported
from
Egham, England
...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Sandra
(@SandraSmurfy70) reported
from
Spelthorne District, England
@virginmedia please can you tell me where the chat section can be found for someone that is no longer a virgin media customer It appears you have disabled my email account (which isn’t actually aligned to this) very frustrated
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Beenham
(@RickBeenham) reported
@virginmedia I just get a generic recorded message saying it’s a “complex issue”. I need to know what the problem actually is and when it’s going to be fixed. I can’t do my work.
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Mary Birch
(@mary_birch) reported
@virginmedia I called this number and said broadband not working through the click through numbers and it was all automated then closed the call and said to use online
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Jay Rayner
(@jayrayner1) reported
I know that complaining about @virginmedia is tiresome but right now it's all I've got. A month of crap service. Told the issue would be solved by yesterday. Still crap. Just called. On hold for 15 minutes. Finally get through to someone and after two minutes get cut off.
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Stu🟥⬜⬛
(@StuTheChef_) reported
@jayrayner1 @virginmedia Quite simply the worst company out there
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فهيمة
(@ajnabiyyah) reported
@virginmedia I have sent the email. You have until close of business today to contact me otherwise I am taking it to the ombudsman for failure to attempt any resolution of a serious grievance raised. Esp where physical threats were made.
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Piers (Susa Comms)
(@PiersZ) reported
@jayrayner1 @virginmedia The customer service is unbelievable. Nobody knows what they’re doing. I’ve spent 6.5 hours in the last month on the phone to them. I have made zero progress. Engineers not turning up, ‘notes not being on file’, to a phantom network. Horrible company to deal with.
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Lyndon
(@lyndonstb) reported
@virginmedia Hi I can’t access internet at LS14. Is there any issues please?
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Elaine K
(@_pengi_) reported
@virginmedia I'm being charged £50 for not returning a battery box I never had, after multiple calls and emails the person I spoke to just now says there's no record on my account, complaint form won't work as account disconnected, enquiries email bounced back, please help!!
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mike Kemp
(@NoxiousMKB666) reported
@virginmedia Yet again the internet has gone down!! No it is not a WIFI issue, there is no signal coming into the house. For the last 4 months or so the service has been absolutely dreadful with constant outages daily.
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S
(@samchal92) reported
@virginmedia Hi i am a new customer and I ordered my broadband last week and was supposed to be delivered yesterday. But nothing come and there is no way of tracking my delivery.. I try and get in contact and it’s asking for a area code and account number that I still don’t have?