Virgin Media Outage Report in Blackrod, Borough of Bolton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackrod, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackrod and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Blackrod, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Blackburn, Burnley, Preston, Wigan, Sale, St Helens, Bury, Salford, Leyland, Accrington, Chorley, Oswaldtwistle and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackrod, England
Latest outage, problems and issue reports in Blackrod and nearby locations:
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zoe
(@MrsRed1973) reported
from
Salford, England
@virginmedia I have had no mobile signal now for 5 days trying to get through to customer services is a joke
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
Wondering if the hot weather has effected @virginmedia as your TV serivce is in and out this morning freezing and yes we have tried the turn off reset lol website is also down my kids are going crazy already 🙈
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱
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🐝 oLiViA 🐝
(@thatqueenliv) reported
from
Salford, England
@virginmedia why is virgin down in Salford?! WiFi is not working!
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia i’m failing to understand my bills where I have been overcharged by VirginMedia. Looged a complaint - no communication - got a letter saying team isnt able to reach me - started a text chat on given number - no response. Can you help. It’s 10th time I am reaching out
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia Yet again more internet issues and cannot log on to work from home. I hope to see a reduction in my bill for this massive inconvenience as the issueshave been ongoing for at least a week now........let's see....
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer
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Hollymac66
(@Janemcloughlin7) reported
from
Bolton, England
@virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived
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Nicky
(@NickyRobbo80) reported
from
Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia NO SERVICE AGAIN BL9 6EU WHY
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Debbie Thorpe
(@debbiethorpe70) reported
from
Wigan, England
@virginhelp @Virgin Its your company we have a issue with virgin media broadband my is currently on hold after being passed from pillar to post for 2 days to the technical team hes not had a reply for almost 2 hours so weve left it open as we have somewhere to be
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia I cant get a WiFi signal unless I’m sat next to the router 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 anything you can help with its becoming more and more annoying
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router
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workinklassmanc
(@74gilly) reported
from
Urmston, England
My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Owen
(@owen_sean) reported
@virginmedia. Can I get an email address I can contact someone on urgently. I have no way of contacting customer services as currently abroad.
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Ronne Randall 🌹💙
(@peltzmanrandall) reported
@virginmedia Internet down for the second time this week. My neighbours & I are sick of repeatedly being fobbed off w lame excuses. You are aware of problems but can’t seem to fix them. 🤬🤬
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salt
(@mcoops229) reported
@virginmedia PS5 is WiFi, PC is Ethernet. Both shockingly poor
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Simon Wood
(@SimonWood2k5) reported
@virginmedia This is just one of a list of around a dozen bugs that are really irritating and ruin the user experience. Menus, for instance, are totally inconsistent. Some lack essential 'cancel' option, some behave entirely differently depending on which mode you're in (for no good reason).
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Lisa Welch
(@lwelch4) reported
@virginmedia Brand new.... can you help me to get a call back? I don't think I have the energy to start again? I have 3 phones with you that are up for renewal & was looking to get a 4th.... at this rate I'm considering looking elsewhere but don't want to end up with 2 phones being delivered!
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Paul Court
(@Courty40) reported
@virginmedia I don’t want to raise a complaint, I want someone to take responsibility and fix the issue. Is that so hard ?? Just had the wrong crew visit again today, poor guy was massively apologetic but said all he is allowed to do is email the manager and prob won’t get a reply..
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Ronne Randall 🌹💙
(@peltzmanrandall) reported
@virginmedia No one can offer 100% fault free service. But yours is appalling. We are repeatedly told you’re making “improvements” to our service so outages won’t happen as often - but NOTHING changes. It makes working from home difficult & frustrating. What are we paying for? Not this!
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Nastynicglos
(@gloucesternick) reported
@virginmedia Your not helpful Your quick enough to get payments every month only for it to be down always problems with virgin
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Sid
(@DrSidBakshi) reported
@virginmedia Finally the WiFi pods have been delivered. 5 days late. Yodel lost the previous parcel. Thanks to your customer service advisor, Japhette for finding out what the problem was and for immediately placing a new order. But, overall very poor service from @virginmedia & @YodelOnline
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Simon Wood
(@SimonWood2k5) reported
@virginmedia And, I should add, Sky's box suffers from none of these problems. It's slick and intuitive. How can you have got this so wrong?