Virgin Media Outage Report in Boveney, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Boveney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boveney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Boveney, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Watford, Feltham, Chertsey, Woking, Camberley, Walton-on-Thames, High Wycombe, Addlestone, Windsor, West Drayton, Hayes, Ruislip and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Slough |
Internet | |
| Watford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Boveney, England
Latest outage, problems and issue reports in Boveney and nearby locations:
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nando
(@locotraveller) reported
from
Windsor, England
@virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.
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John Neilson
(@flyingjok) reported
from
Camberley, England
@ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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mike
(@mikeperrin58) reported
from
Egham, England
Anybody else having problems contacting Virgin Media now they have put their prices up
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mike
(@mikeperrin58) reported
from
Egham, England
@virginmedia Yes I have tried this but it keeps saying incorrect details and we are not the only people with this problem
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia hey there - lost all connectivity at home suddenly this morning and can’t get through to any of your helpline numbers. Is there problem in GU15 3HY area. Can’t understand why 150 and external numbers are either not connecting or just showing as constantly unavailable
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Mike Grimmel
(@mikegrimmel) reported
from
Hillingdon, England
@virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out
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Chivers67
(@Chivers67) reported
from
Addlestone, England
@virginmedia All I’d like is to change my package, I press all the right buttons but you don’t have the right person on the other end of the Line. Poor show!
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Adrienne
(@adimarlow) reported
from
Camberley, England
Switched to @virginmedia broadband in Nov ‘20 and agreed to pay more per month than I was paying before just to get reliable broadband. Now I find myself never using the Wi-Fi at home and the kids having to use my phone data to complete school lessons and work as it is SO BAD 😡
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please
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Martin COYS
(@Dusty19646) reported
from
Hillingdon, England
Anybody else have problems contacting Virgin Media about broadband issues, waited on phone for an hour yesterday then said other person has hung up? Is it because I have been a customer to long and should charge my whole TV and broadband package.
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Jolly Lives...
(@Mrjollylives) reported
@virginmedia I have seen my bill nearly double this week and I rang to see if this can be managed down to a reasonable amount or I will be forced to cancel/switch. I'm on 07720918340
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Ashley Munson
(@oneashleym) reported
Hi @virginmedia I'm trying to change my package with you, but after 90 minutes on the phone (mostly on hold) you don't seem to be able to help me - what is going on with your customer service?
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Supersub
(@Paskins_tache) reported
@Gilpin_Andy @virginmedia I know pal. They’ve got a chance to show how excellent their customer service is here!! How they value their loyal customers. A chance to right a wrong. Will you?? @virginmedia
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Brendan McManus
(@BMcM88) reported
@virginmedia your customer service is a joke. Just spoke to the rudest person called Allan on your retention line. Very condescending asked to speak to a manager and he transferred me to India … had a complaint outstanding for months too
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Ali V
(@aliv_1999) reported
@virginmedia Why penalise loyalty? How long after you disconnect are you considered a new customer?
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rsolivens
(@rsolivens) reported
@virginmedia wanted to talk to customer service and have been waiting for 40 mins without being able to talk to anyone. Is this what you expect to offer to your customers?
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Scimon Proctor
(@scimon) reported
@virginmedia Phoned the help desk as I get through the engineer arrives. It's like magic.
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Elizabeth
(@GwIadysStreet) reported
@virginmedia I do that every time. I’m a really loyal customer but I’m getting fed up
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Bill
(@bwoods1989) reported
@virginmedia your customer service is so poor! Misinformed, missed information, overcharged me on new bill and all due to me upgrading my contracting early, never again, services are getting cancelled today!!! So poor
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Javi Manzano
(@_jgasteiz) reported
@virginmedia I'm sorry to inform you that passing a kidney stone was less painful than cancelling my Virgin Media broadband package. I can't believe how difficult this is. Why can't I just cancel my Direct Debit with you and then you cut my internet? I'd be so happy with this.