Virgin Media Outage Report in Boveney, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Boveney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boveney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 09: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Boveney, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Walton-on-Thames, Uxbridge, Slough, High Wycombe, Camberley, Feltham, Bracknell, Maidenhead, Wokingham, Ascot, Woking, Yateley, Watford and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| Walton-on-Thames |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Boveney, England
Latest outage, problems and issue reports in Boveney and nearby locations:
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steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia probably the worst customer service going 👎🏻
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia So basically your as pointless and useless as the agent I spoke to yesterday. You've listened to my complaint and not moved it on or helped. You've asked me to contact them AGAIN. why did u bother asking me for all the info. Total pointless exercise. Very disappointing.
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DanWot
(@danwot) reported
from
West Molesey, England
@virginmedia Not enough though to proactively get someone to call me to help me. Just to reply to the message. Well done John. Fantastic customer experience for me! #virginmedia #shamblescustomerservices
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia My new price would be cheaper. All brilliant. I then rec'd an email to say thanks for the changes to the package and I've had things removed. I asked on 3 occasions that was anything changing, agent said 100% no! Totally lied too. Very poor. Please explain how this is acceptable
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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James
(@InflightJames) reported
from
Wokingham, England
Absolute SHIT customer service from @virginmedia today. Due have an iPhone delivered yet “for some reason” it was cancelled. Thanks for that.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Broadband service improved, good speed and customer service follow-up. Thank you @virginmedia much improved service.
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DanWot
(@danwot) reported
from
West Molesey, England
@virginmedia I've made a complaint over a month ago without a response. Your not following your own complaints procedure. I followed up with a call yesterday, constantly placed on hold, 45mins later told someone would call me back. So far no call!! Someone call me please!
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia No COM number. Email from resolution team saying sorry got a complaint. The guy I spoke to yesterday chasing up the complaint was dreadful. Put me on hold for 30mins of a 45min call. Ended up by saying the person handling this will call me. Clearly wanted to get rid of me.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia I used your on line option of raising a complaint as the previous call took 30mins. Could handle another long call. Nothing has happened so chased it up yesterday. 45min call and nothing resolved. Agent just said someone will call me today. So far no call.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ENT Masterclass
(@entmasterclass) reported
@virginmedia @virginmedia I am simply looking for my broadband to work. After 56 mins on the phone today, I was told that as part of the complaint process, I will be contacted by a manager for an explanation. Still waiting... I do not wish to be fobbed off to a link to look for compensation.
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Oserk
(@OserkRS) reported
@virginmedia So it turns out this issue is not resolved. I was told to expect a call back within 24-48 hours and I have heard nothing. Back to square one - No access to the broadband I am paying for. Extremely disappointed and frustrated. 1/2
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Dylan Jones
(@itsmedylanxx) reported
@virginmedia sort ye wifi out sick to death of the awful service and connection issues last week
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John Bradbury
(@johncbradbury) reported
@virginmedia Nothing so far. I do hope it's someone who can review the situation and help, rather then telling me how sorry they are to be leaving me high and dry!
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Tilly's Mum
(@lawes7878) reported
@virginmedia I signed up for updates on the issue by text, still not heard anything? And its still not working, my boss is not happy
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Michael Kinnear R9
(@mikinnear) reported
@virginmedia They have been unable to help. It has been over 48 hours since the order. Consider this new order, my existing phone, home TV and broadband cancelled. My business mobile contracts will stay with 3.
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ENT Masterclass
(@entmasterclass) reported
@virginmedia very poor customer service. Complaint. No broadband @ NG15 9HL, 7th day. Twice engineers visited. Told 'cannot fix, we are subcontractors' 'you contact Virgin again' 'it's your problem to sort with Virgin'!! Still waiting... for 3rd visit and manager to call back!
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Rosemary Woodhouse
(@faceatthewindow) reported
@virginmedia any reports for n13 area? Our internet is down. Thanks
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Sam Sneyd
(@imsamsneyd) reported
@virginmedia Your service in the area is fine but your engineer was supposed to be here between 8-12 and nothing has been done
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Rrahul Malhotra
(@cluemaster) reported
@virginmedia Hi - the broadband seems to be down for past couple of hours. Green light is flashing continuously on my hub and I have tried everything but nothing seems to work