Virgin Media Outage Report in Theydon Bois, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Theydon Bois, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Theydon Bois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Theydon Bois, Essex, England
The most recent Virgin Media outage reports came from the following cities: Bermondsey, London, New Southgate, City of Westminster, Islington, Redbridge, Tower Hamlets, East Ham, Hackney, Leyton, Ilford, Camden Town, Belsize Park, Enfield Town and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| New Southgate |
Wi-fi | |
| Bermondsey |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Theydon Bois, England
Latest outage, problems and issue reports in Theydon Bois and nearby locations:
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia broadband down - can't even sign in to my account to check status etc
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🎃 Spooky, Scary Skele-Sam 👻
(@macbvth) reported
from
Walthamstow, England
@HooiWanV @virginmedia It's ridiculous isn't it? They even admitted they were having issues BC they are currently wfh and we were like YES that's why we're trying to resolve this for ourselves!!! The level of disconnect is off the charts 😡 thank u for the name tip!!
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🎃 Spooky, Scary Skele-Sam 👻
(@macbvth) reported
from
Walthamstow, England
@virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!
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Guy F
(@askgeez) reported
from
Loughton, England
Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?
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Dr David Hardman
(@RumblesOfSteel) reported
from
Stratford, England
@virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?
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YVETTE OBERTELLI
(@YOGACTIVEYOGA) reported
from
Romford, England
@virginmedia service is appealing in area 22 bo internet connection for 4 days out of 5 now: can't work from home. Been a customer for over a decade USING THE SAME ROUTER as the only thing you "upgrade" is your bills not your services ... very disappointing !
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Barry Rose
(@Rosey_8) reported
from
Brentwood, England
@virginmedia hi could please let me know how I can cancel my contract ?? My bills are about £30/40 a month higher than most people I know
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SZA’s Pommel Horse
(@SeifAbdelSalam) reported
from
Hackney, England
Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia your WiFi is down. Any reason for this please?
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Bloom The Cat
(@bloomthecat) reported
from
Hackney, England
Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin
(@CSW59577690) reported
@virginmedia Thank you for your recommendation but I’ve already tried what you advise, I have both telephoned on many occasions and written via web and my complaint gets changed to resolved when it is not. Guess I’ll have to wait 8 weeks to escalate it.
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Lorr
(@lorr3) reported
@virginmedia Hi our WiFi is gone very slow one of my sons rooms can no longer receive a signal we have an old modem obviously needs to be upgraded I have already two lots of boosters that i paid for this is not what we signed up for they said that it was the best WiFi around and the fastest!!
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Lorr
(@lorr3) reported
@virginmedia One room that has literally no signal and the rest of the house extremely slow,when installed we had one black spot the attic now it’s travelled not good enough tbh yeah i spoke to them before re landline said they would get bank to me that was over a year ago!
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Colette Orr
(@ColetteOD182) reported
@virginmedia @virginhelp hi you've made it impossible for me to pay my bill as you've stopped being able to call and do it and I can never sign in on-line as you say my email is wrong! Shouldn't be this difficult to pay 😕 I thought I'd sorted it after many phonecalls but nope
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Lorr
(@lorr3) reported
@virginmedia Also I have messages in my inbox here speaking to girl Rachel told me to ring 1908 well I dint have time to be waiting 15 mins to speak someone it’s just terrible service
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Mark
(@muzzy_Walks) reported
@virginmedia hi getting no WiFi reception in rooms upstairs and at edge of house. Used the virgin connect app and no use, it can't even find my hub which is the first step. I clearly haven't got coverage which I am paying for please help.
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Lorr
(@lorr3) reported
@virginmedia My neighbour told me she got boosters from you’s and has no trouble now also I’m paying gif a phone line that we don’t use because when we switched to you’s it dosn’t show our number so no one will answer our calls!!
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Steve Allen
(@Snazz16) reported
@virginmedia is @skysports red button not working again? #everytime #nevereverworks
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Tilly Babb
(@TillyBabb) reported
@virginmedia Ok, so it’s now getting on for 24 hours since I’ve had any internet, obviously also not able to watch TV etc, it just beggars belief that this service is so awful.
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scouselegacy ✨🎄❄️
(@scousenat) reported
@virginmedia down again biggest pile of shite