Virgin Media Outage Report in Theydon Bois, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Theydon Bois, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Theydon Bois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Theydon Bois, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Paddington, City of Westminster, Ilford, Camden Town, Poplar, Harringay, Islington, City of London, Romford, Hoddesdon, Hampstead, Greater London and Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Theydon Bois, England
Latest outage, problems and issue reports in Theydon Bois and nearby locations:
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🔑 Shawn 🔑
(@s_mann71) reported
from
Broxbourne District, England
@virginmedia usless customer services, been without Internet and TV all day now 😡😡😡
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont
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DEREK BURGESS
(@derekcburgess) reported
from
Walthamstow, England
How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate
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Charles Howarth
(@HowarthCharles) reported
from
Hackney, England
@jonwensley @virginmedia Just wait until you try to cancel!
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Eloisa Rodrigues
(@eloisarod) reported
from
Tottenham, England
@virginmedia There seem to never be a problem, and yet everyday the internet drops out…
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K.P
(@PrinceKp87) reported
from
Harlow, England
You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia
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Lisa Pursey 💙
(@LisaPursey) reported
from
Hackney, England
@virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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Jim Thompson (Thompson Promotions)
(@Bambarumba) reported
from
Harlow, England
@woodcuttersson @virginmedia I’m having the same issues in getting through to anyone. My fault isn’t even connected to this outage so is even more frustrating that I can’t get through to anyone!! 🤬🤬🤬
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Sevki 💉 💉🎉
(@sevki) reported
from
Camden Town, England
@virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh
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Andrew Burns
(@andrewb_63) reported
from
Ilford, England
@virginmedia There's an issue in the area and we let out technicians know
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Sumaya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia hope you can help please! Our router is a hub 3. It has a constant red light. It’s not over heating, I’ve done multiple hard resets. Any suggestions? Do I need a new router?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.
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Vics. 💙
(@afcvicki) reported
from
Hackney, England
@virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4
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| RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect
(@BunnyJmz) reported
from
Harlow, England
My tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia
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MrChips
(@MrChips2000) reported
from
Grays, England
@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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VenusEnvi
(@VenusEnvi) reported
from
Grays, England
@virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rakhesh Rao
(@rao_rakhesh) reported
@virginmedia any news on what is happening with services in the UB5 area? You have stopped sending me texts and the Internet is still down. 3rd day now, its not like I can go to the pub to work either or use mobile broadband because looks like 2 of the
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🤍
(@Sahraa__) reported
@virginmedia why is it so hard to get through to your customer service 😤😤😤😤
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despair driven development
(@thomas_maurice) reported
Yo @virginmedia, my bill increased by 4 quids *again* for exactly the same service, this is more or less 15 quids increase form wy I signed up 4 years ago for *the same* things. Hyperoptic is 10 quids less for 1Gbps instead of 200M.
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Sole.Surfer
(@W45EMS) reported
@virginmedia So the engineer been down, and he's said that the main reason for the these issues are the cable is being shared on the same cable wire as the neighbours... which an incorrect set up. Cutting corners, what a joke.
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Col
(@IpponUK) reported
@virginmedia Also, why can't CS advisor help, why do we have to defer to a forum? Couldn't someone come back to me, rather than me doing all the leg work... I have already reported the issue multiple times...
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Calster
(@OffCalster) reported
@virginmedia just as bad my friend usually its wonderful dont get me wrong but lately its attitude has changed
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Dav Sween
(@davsween) reported
@virginmedia Please tell me I have great signal but I can’t get any signal, and your phone callers are shut
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somepropernotrightsonhere
(@Nick2403197218) reported
@SkyHelpTeam why cant I access the sky sports desktop ? try to log in and pass the verification. then it logs me out again like it never happened been down since before 7pm yesterday and still down now. but can watch on the app with the same virgincredentials @virginmedia
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paul harrison
(@paulharrison118) reported
@virginmedia Our internet drops out intermittently during the day. Other local people with Virgin have same issue. Impossible to get to talk to anybody. Working from home as do others. Post Code CT170PB. Your system check says no issues!! How are we supposed to get this addressed
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Glenn Thomas
(@glennthomaspoet) reported
@virginmedia you're internet service is absolutely shocking. sort it out.