Virgin Media Outage Report in Earlsfield, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Earlsfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Earlsfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Earlsfield, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Belsize Park, London, Croydon, Wood Green, Hayes, Hampstead, Mitcham, Paddington, Hackney, Southwark, Finchley, Twickenham, Cricklewood, Newham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Total Blackout | |
| Belsize Park |
Internet | |
| London |
||
| Croydon |
Internet | |
| Wood Green |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Earlsfield, England
Latest outage, problems and issue reports in Earlsfield and nearby locations:
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(
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Sepe_71
(@71_sepe) reported
from
Bromley, England
@aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)
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Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia cheap labour in Bangalore = terrible customer service ..
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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Dean Pallant
(@Dean_Pallant) reported
from
Lambeth, England
@ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!
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One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
@virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
Just how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄
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Lloyd-A-Tron
(@chippers34) reported
from
Wandsworth, England
@virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.
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Hadi Taheri
(@persianuk2017) reported
from
City of London, England
@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ellen Clitherow
(@Ellen_Clitherow) reported
@virginmedia Your customer service is the worst I’ve ever used. It’s impossible to get through to anyone on the phone or on live chat
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Jennifer Hawkins
(@_JenniferKH) reported
@virginmedia Could you please explain that after 3 hours trying to get through to your colleagues in order to resolve an existing issue, why we were just told re-start our router (the new one we had installed this morning!)?
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Roxanne Hunt
(@roxey_4) reported
@virginmedia Yes... the weblink you provided said it was fine, and the virgin media app stated there was a problem and to get in touch.
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steve marsh
(@stevema91646061) reported
@virginmedia I have again received another bill increase of 3.50 a month just for broadband, no phone line and no tv, making my monthly payment 42.93 per month for a loyal customer this is unexeptable and a rip off its about time this government did something about this
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@jjkfa @virginmedia I'm the same, I've been with them over 20 years & I've never had any such letter either. I wouldn't mind if I got what I paid for!
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Alex Household
(@AlexHousehold) reported
@virginmedia Still waiting for support about our WiFi speed being below 5mbps for almost a week! We’ve called, tweeted and followed every bit of support and nothing! Please can you at least provide some customer support.... it’s been a week and nothing yet!
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Maxonahi 🌹
(@maxonahigh) reported
@virginmedia can you put me in contact with support team?
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Rob Masters
(@robmasters1967) reported
@virginmedia Hi - I did speak retentions but they only offered me £29 of current contract for 6 months. Wanted to change package totally and downgrade, was hoping for deal equivalent to new customer discount, as would be whole new package ( downgrading from ultimate oomph to big oomph)
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Roxanne Hunt
(@roxey_4) reported
@virginmedia I don’t know what more I can do, I call you to report this, but you already know. I ask about my bills because the service is not good enough, to be told they can’t look into it now. I ask for evidence you have issues so I can show my work why I keep going offline, no one can
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Ellen Clitherow
(@Ellen_Clitherow) reported
@virginmedia are a bunch of scammers who take your money but don’t provide the service you signed up for #virginmedia