Vodafone outages and service status in Mill Hill, England
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Problems in the last 24 hours in Mill Hill, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mill Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Mill Hill, England
Latest outage, problems and issue reports in Mill Hill and nearby locations:
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Dan Cooke (@DanielCooke1982) reported from Watford, EnglandConsidering they are two of the UK's biggest organisations, I have never received such a shit level of service for a business as I have from @nextofficial and @VodafoneUK over the last few weeks. Absolute masters in failure!
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Charlie Johnson (@BrighterCharlie) reported from Barnet, England@VodafoneUK worst customer experience of any biz I’ve ever dealt with. Accused me of lying, sent me in-store for no reason, data breaches, hours lost trying to transfer ownership, mis-selling, awful complaint handling. Can’t wait for our biz contracts to expire. Appalling. (End.)
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Agbo Richard (@AgboRich) reported from London Colney, England@VodafoneUK is becoming one of the most unreliable network in London. I called customer service yesterday to complain about network issue at London Victoria are til now NO solution. Thinking of leaving them. I can't use my mobile data inside the building
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Malcolm Setton (@malcolmsetton) reported from Bushey Heath, England@VodafoneUK @VodafoneGroup what a surprise yet again 24hrs on promised call from #VODAFONE supervisor never happened. Just under 3 weeks without service - ridiculous excuses, lies and absolutely dire technical back up!! You put your name to this and not interested?? #Curve
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Johnathan Dickinson (@J0nnyDickinson) reported from Barnet, England@VodafoneUK Tobi is in no way helpful, and does not handle calls only text chat. It's ridiculous most call options refer to Tobi and hang up. I had to choose the option to cancel my contract just to speak to a real person about a screw up on Vodafone's end.
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Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, EnglandI object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa
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Georgia x (@Nice_Georgia_x) reported from Harrow Weald, England@VOXI_UK @VodafoneUK I suggest you escalate this to someoe who can help me as I'm going to have to close my bank account down to stop you raiding my account. I can't afford to be ripped off like this.
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Daniel John Lynch (@DanielJohnLynch) reported from Paddington, EnglandForgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!
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Quentin (@quentinnield) reported from Camden Town, England@VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus
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Jakey (@Jakey_Boy) reported from Watford, England@FacesForPodcast Thanks @VodafoneUK, letting me down again...
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Sandeep Mudaliar (@iamsm4u) reported from Ealing, England@VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???
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Natalia Boaventura (@Natz_Boavi) reported from London Colney, England@VodafoneUK think it’s really ridiculous that I did an over the phone upgrade and have been without service for 2 days!! Your text says it will only take a couple of hours, I have lost so much business not being able to receive calls 😡
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Jules Mason (@1975jpm) reported from London Colney, England@VodafoneUK customer service right now 😱😡👎🏾, although the staff in the Covent Garden store are 👍🏾
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Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, EnglandClassic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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Ross Sergeant (@ross_sergeant) reported from Barnet, England@VodafoneUK - why is it that the very day after I gave notice that we are moving to an address next month which doesn’t offer Vodafone broadband so ending our contract, you’ve now slowed our broadband service so much that it only works half the time?
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David Hemingway (@HemingwayDM) reported from Camden Town, England@VodafoneUK Why has the Vodafone Wi-fi on the London Underground stopped working? Is it a temporary fault or a permanent removal of service?
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Ishita Reha Gupta (@ishitarehagupta) reported from London Colney, EnglandI can’t believe how ****** @VodafoneUK is! Pathetic service!
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Richard Marks 3.5% (@Richard2957) reported from Camden Town, England@DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.
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Charlotte Winstone (@CharRWinstone) reported from Tottenham, England@VodafoneUK the connection in my flat is so bad that I have had to turn the WiFi off on my phone to even type this and I am sat RIGHT next to the router. helpppppppp.
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Peter Thomas (@doctor2010) reported from London Colney, England@thenicolabryant @VodafoneUK I'm so sorry that you are having problems with Vodafone Nicola. I hope they fix the problem soon
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ed (@EdTheITGuy) reported@VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!
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Nannyof2 (@CayC73) reported@VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Salvador Álvarez Río (@alvarsa1) reported@VodafoneUK Again at store t the request por favor client services. No solution to our claim…it just keeps dragging, no one assumes responsibility. Do yourself a favor, contract with another broadband company.
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Odette (@OdetteBougette) reported@VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!
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King Louis XIII (@GoodKingLou) reportedCancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...
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FILMCOLLECTOR16 (@filmcollector16) reported@NileGardiner @VodafoneUK Everyone today CANCEL your Vodafone contract in or out. If we did something they can withdraw their service so can we!
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Carol Quayle (@CarolQuayl94328) reported@Iromg @VodafoneUK Yeah, I'm switching too - be careful, because some of the cheap carriers like Lebara run on the Vodafone network.
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Bob Bluffield (@BobGrumpies) reported@Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?
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SendCake Films (@SendCakeFilms) reported@ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦