BT (British Telecom) outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Greater London, Ealing, Wembley, Kensington, and Camden Town.

City	Problem Type	Report Time
Hammersmith	Internet	10 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago
Greater London	Internet	3 days ago
Ealing	Wi-fi	4 days ago
Hammersmith	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Jack Teh (@JackTeh96) reported 6 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  James Morris (@JamesMorris77) reported 6 minutes ago from Hammersmith, England

  @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

• 
  Adam King (@TheLoneRanger00) reported 7 minutes ago from Paddington, England

  @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

• 
  Joshua Milton (@miltipello) reported 7 minutes ago from Camden Town, England

  Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

• 
  Edward Salmon (@enbsalmon40) reported 8 minutes ago from Camden Town, England

  @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

• 
  Diego Semerene (@DiegoSemerene) reported 12 minutes ago from Hammersmith, England

  Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

• 
  Martin Rowell (@barbary51) reported 21 minutes ago from Hammersmith, England

  Over a month now without telephone line. @bt_uk case manager is Liam, but despite my calls no callback to say sorry, or what’s happening. Appalling service from @BTCare @bt_uk

• 
  Jack Teh (@JackTeh96) reported 22 minutes ago from Hammersmith, England

  @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

• 
  Will Perry (@willperryTV) reported 24 minutes ago from Ealing, England

  None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

• 
  John Mitchell (@prof_j_mitchell) reported 29 minutes ago from Camden Town, England

  @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

• 
  simon phipps (@simonphipps) reported 30 minutes ago from Camden Town, England

  Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

• 
  Dan Kelly (@dankell) reported 30 minutes ago from Camden Town, England

  So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

• 
  Bridgette Parlma (@Bparlma) reported 31 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

• 
  Jamie Lyons (@JamieLyons97) reported 33 minutes ago from Paddington, England

  @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

• 
  Jack Teh (@JackTeh96) reported 38 minutes ago from Hammersmith, England

  @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

• 
  Niamh Wimperis (@WimperisDesigns) reported 40 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  Jenni Hibbert (@jhibbert1) reported 48 minutes ago from Hammersmith, England

  @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

• 
  Al Sarpong (@albsar1970) reported 48 minutes ago from Kensington, England

  Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

• 
  Sabīne (@SabineDreibe) reported 52 minutes ago from Paddington, England

  @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 59 minutes ago from Ealing, England

  Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Si (@SimonHealey73) reported 2 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  Titch (@XxTitch92xX) reported 9 minutes ago

  @BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.

• 
  Paul Williams (@DonPauleone1987) reported 15 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  Niraj Shukla (@nshukla86) reported 17 minutes ago

  @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

• 
  Digger (@JohnKaysCanoe) reported 17 minutes ago

  @bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?

• 
  Brad Hobson 🇺🇦 (@alfordbrad) reported 18 minutes ago

  @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡

• 
  Dunc (@derbydunk) reported 19 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

• 
  Michael E (@Michael35427696) reported 20 minutes ago

  @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

• 
  Alan Swanson (@Haggisguy) reported 22 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  Alan Swanson (@Haggisguy) reported 22 minutes ago

  @bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.