BT (British Telecom)

BT (British Telecom) Outage Report in Willesden, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willesden, Greater London, England 02/19/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, London, City of London, Hammersmith, Camden Town, Edgware, Hackney, Croydon, Mitcham, City of Westminster, Enfield Town, Poplar, Islington, Tower Hamlets and Hampstead.

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City Problem Type Report Time
United KingdomWandsworth Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Phil_Sandford Phil Sandford  🇺🇦 (@Phil_Sandford) reported

    @bt_uk Of course I get that, I’m not daft. I am however contractually guaranteed a service and right now at this minute, I’m not getting that service.

  • G0491 Gemma Wombwell (@G0491) reported

    Not really sure how it’s acceptable to not have a call back from anyone still after 24 hours of reporting our phone line ringing in someone else’s house!! #awfulcustomerservice how can a phone line be switched with someone on a different network?! @OpenreachHelp @bt_uk

  • Dalzells Dalzells Appliances (@Dalzells) reported

    @btbusinesscare Have a fairly serious issue with BT One Phone Hardware Credit 'vanishing' which your team can't or won't explain. Need to escalate, how? Only have email contact for them. Something very wrong... Admin or something else at your end.

  • landscapes365 Photography Skye (@landscapes365) reported

    @bt_uk It's okay. This problem has being ongoing for so long I have a designated agent who deals with my complaints. We're speaking tomorrow. I was just sharing how rubbish your service is as a way way of blowing off steam after 4 months of BT failing to fix a problem.

  • ElliotcPike Elliot Pike (@ElliotcPike) reported

    @BTGroup @bt_uk never use bt they are nothing but a nightmare they sent a text saying they were coming today by 1pm then sent a text saying they are coming on Monday now, I’m glad I waited in… I can’t wait to leave

  • ElliotcPike Elliot Pike (@ElliotcPike) reported

    @BTBusiness @bt_uk never use bt they are nothing but a nightmare they sent a text saying they were coming today by 1pm then sent a text saying they are coming on Monday now, I’m glad I waited in… I can’t wait to leave

  • StephenToner88 Stephen Toner (@StephenToner88) reported

    @bt_uk So got a booked date for the 20th between 10am and midday. Now it keeps cutting out. I'm telling you now there's no way your billing me a full month's payment for this appalling service!!!!!.

  • Morrie1981 Colin Morrison (@Morrie1981) reported

    Had to make a couple of customer service calls regarding my sports TV subscriptions. Absolutely shocking, couldn't care less attitude from @btsport - congrats you lost a customer. Called @SkySports - Mohammed was very helpful and dealt with my query very professionally.

  • Phil_Sandford Phil Sandford  🇺🇦 (@Phil_Sandford) reported

    @bt_uk Have called 0800 800150 and spoken to a human thanks. There is a Service Outage in my area (your checking website says it’s all fine) impacting ALL providers of Finre Broadband, and allegedly you’ll now be doing something to fix it.

  • RobTemple101 Rob Temple (@RobTemple101) reported

    I’m trying to sort out an openreach issue with @bt_uk and every person I speak to ends up saying “I’m not really the right person to speak to about that”. I even had a guy in the house yesterday with “openreach” clothes on staring at the openreach box. He wasn’t the right person.