BT (British Telecom) Outage Report in Willesden, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Willesden, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Southwark, Westminster Abbey, Enfield Town, City of Westminster, Paddington, Wembley, Mitcham, Islington, Barnet, Croydon, Hounslow, Hampstead, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 6 hours ago |
|
London
|
Internet | 10 hours ago |
|
London
|
Wi-fi | 11 hours ago |
|
London
|
Internet | 12 hours ago |
|
London
|
Wi-fi | 12 hours ago |
|
Southwark
|
Internet | 20 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Jack Teh (@JackTeh96) reported from Hammersmith, England@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Anouska Leon (@AnouskaLeon) reported from Merton, England@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Caz ☺🏴 (@caz_08) reported from London, EnglandWell done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jenni Hibbert (@jhibbert1) reported from Hammersmith, England@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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JorG (@spanishgeo) reported from Merton, England@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Anouska Leon (@AnouskaLeon) reported from Merton, England@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@btsport why are you not making it easy for your customers to pause your service like sky
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Dein Moore (@deingerous1) reported from Stratford, England@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Dein Moore (@deingerous1) reported from Stratford, England@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Emma Stone Sports Therapist🦸🏼♀️ (@EmmaStonePT) reported from Enfield Lock, England@dannzy1 @bt_uk very slow all week 👎🏻
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Colin McFarlane (@colinmcfarlane) reported from Hackney, England@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Caz ☺🏴 (@caz_08) reported from London, England@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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JorG (@spanishgeo) reported from Merton, England@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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bel (@annabelwalker_) reported@bt_uk horrendous service from @bt_uk. Been without a phone line for 1 week after being told an engineer would come out - heard nothing since. Can you please help?
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@Lins1969 (@Lins1969_) reported@nadinematheson @bt_uk Ooooo my ring doorbell went down today!!!
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Sarcastit©️ (@Sarcastit) reported@bt_uk I haven’t , never heard of them
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Hamzah (@ParkarHamzah) reported@bt_uk And what about the isshe at hand? When are you guys going to fix this issue ASAP. We deserve to know. We cannot wait till Friday. Otherwise, I may aswell switch the company provider.
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Tina Mitchell (@Tinamitt) reported@bt_uk 5 person family SIM package customer here. You’ve just disconnected 3 of them for no reason. Finally got through to “customer services” and told it’s irreversible and new numbers is only solution. I’ve had mine 20+ years! Is this really your idea of good service?
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Sandra🌸 (@Sandii_12) reported@bt_uk please please fix how slow prime is on your app screen! It puts me off watching it as it’s SO SLOW
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Sarcastit©️ (@Sarcastit) reported@bt_uk Am I assisting existing customer by paying double that , enabling you to offer these reduced deals… I’m sickened by this seriously. I have TV, broadband & mobile (double Is not including mobile)!!!
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Tina Mitchell (@Tinamitt) reported@bt_uk 5 person family SIM package customer here. You’ve just disconnected 3 of them for no reason. Finally got through to “customer services” and told it’s irreversible and new numbers is only solution. I’ve had mine 20+ years!Is this really what you call good customer service?
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Mikey (@quis_ut__deus) reported@bt_uk I sent you the DM hours ago but you still haven’t responded and my issue is still not resolved. #awful
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. (@johnbonesx) reported@bt_uk Lesley I’ve been on the phone twice and you’ve gave me absolutely zero help my contract is ending in two months and I can’t wait i might even throw a party to celebrate