BT (British Telecom) Outage Report in Willesden, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Croydon, Hampstead, City of Westminster, Enfield Town, Poplar, Hounslow, Brentford, Southwark, Hackney, Newham, Ealing, Paddington and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
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Dan Gregory
(@dangregorybfc) reported
from
Bromley, England
@bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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Ryan Skeggs
(@RyanSkeggsUK) reported
from
Tottenham, England
Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.
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Tom Maurice
(@TDMaurice) reported
from
Wandsworth, England
Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
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John Mitchell
(@prof_j_mitchell) reported
from
Camden Town, England
@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
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Matt Ridsdale
(@MPRidsdale) reported
from
Islington, England
@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel
(@rachelsanatomy) reported
@bt_uk hi, my broadband service is down and I am supposed to be working from home & can’t get into an office, can someone call me to help please
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Tom Hallam
(@tom77777hallam) reported
@bt_uk Hi, my phone line and youview box is down, I’m trying to get hold of you but unable to, could someone please give me a call to sort this issue?
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Justsumguy
(@Justsum32062003) reported
@gtrowb1 @bt_uk Yes it's possible. When placing order there will be a section to change delivery address. However it does fit through a standard letter box so may not be an issue to have it sent to the new address either. Hope that helps
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someblokeinwords
(@somebloketweetn) reported
@BTCare - please contact me. OpenReach van appears this morning and service is up and down from then on. Not the first time.
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Michelle 🦋
(@YorkRose73) reported
@bt_uk It was encouraging at first, they said it would be sorted in 24 hours (on Monday) My Mum still hasn't got her landline fixed. The mobile signal is so poor some days I can't even get to speak to her. She is shielding and I have called her everyday since the first lockdown began.
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Stewart
(@stewart_waddell) reported
@SimonMiller52 @CharJackson91 @BTCare I had the same, yes it’s a joke, also the engineer leaned on my wall and marked the paintwork with black crap all over it. You will be wiser to just pop two screws into the panel yourself than the massive drama of getting them back in for that, booking them is a stress in itself
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Desmocorse
(@Desmocorsenet) reported
@bt_uk I've still not got my service I am paying for so I want it to be sorted by the complaints resolution dept which I have asked for in writing on my contract complaint. If I get no joy I will complain to the ombudsman on the grounds of a not fit for purpose and not what I pay for
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NMFB
(@BrownNinamf) reported
@bt_uk I doubt it, until BT put decent, up to date cabling in to our hamlet, which we have been told is not likely to happen anytime soon, the service we receive will remain diabolical and not worth the money we are paying for the small amount of time we can actually get broadband.
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🦄 𝔍𝔢𝔴𝔢𝔩𝔰 🐝💙
(@JuetheBlue) reported
@bt_uk hi. My mum deleted an email from you by mistake regarding important changes, as it went to the junk folder. We spoke to someone on online chat who said they would resend it, however it has not arrived. Can u help pls there’s no email address on contact page. Thanks.
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Arnie Kreho
(@Krepoldinho) reported
@bt_uk Hi - sorry haven’t been on Twitter. The issue was fixed, it was a cabling problem. Have moved the router to another part of the flat. Thanks