BT (British Telecom)

BT (British Telecom) Outage Report in Willesden, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willesden, Greater London, England 12/19/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hammersmith, Enfield Town, Hackney, City of Westminster, Camden Town, Newham, Southwark, Harrow, Harringay, Wembley, Hounslow, Barnet and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomHammersmith E-mail
United KingdomEnfield Town Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrNutz14 Mr Nutz (@MrNutz14) reported

    @btsport Mitro scored 11 in a poor Parker team. This myth he can't do it in the Prem is just lazy twaddle spouted by sheep.

  • Jama10Awil Awil Jama (@Jama10Awil) reported

    @TC38534491 @ETHthisistheway @btsport Are you stupid or playing dumb ? My whole point this whole time is that no nation is guilty free. You can be from Denmark or Singapore or China….your country has carried out horrendous anti human right law.

  • RossGregory30 Ross Gregory (@RossGregory30) reported

    @bt_uk I've got a IPC6007 issue with my Sky Sports channels, just sent a DM can you assist, please?

  • Jama10Awil Awil Jama (@Jama10Awil) reported

    @TC38534491 @ETHthisistheway @btsport Iraq war,Afghanistan war, (I said historically), Support for apartheid South Africa l, current support for Isreal, support/funding for Saudi bombings in Yemen,war in Libya and Syria etc all in the last 40 years.Qatar has not even got into a single war and Saudi just Yemen.

  • Nresi1 Nresi (@Nresi1) reported

    @bt_uk What about the broken glass window, the human faeces and dirt everywhere?

  • Niki44 ༄🇳🇿 𝐍𝐢𝐤𝐢 🇳🇿༄ (@Niki44) reported

    @girl_tinder @bt_uk 🫢 Jesus! This is disgusting. @Ofcom is the governing body to start your complaint lovely. No service, no charge, surely? It's BT. They're a law unto themselves & have a reputation to match it the country over. Start the complaints process with BT. They have 6 weeks.

  • JSalisburyJones Jen Roseman (née Salisbury-Jones) (@JSalisburyJones) reported

    @FTusa284 @bt_uk @GNetworkComms About a mile north of Tower Bridge here - lucky if I get 1Mbs up/down. Virgin Media won't run fibre a few metres from their cabinet because 'the paving slabs are too expensive'. I use a 5G router.

  • SportFocussed Al (@SportFocussed) reported

    @Bilkomark @girl_tinder @bt_uk Agree they're hopeless but guessing you've never had the "joy" of dealing with Vodafone ...

  • girlinislington A Girl in Islington (@girlinislington) reported

    @girl_tinder @bt_uk That's really poor. Raise a complaint with them and if they don't sort it, go to the Communications Ombudsman

  • FTusa284 Francis Tusa (@FTusa284) reported

    Thanks to the AMAZING service provided by @bt_uk, back on 1Mbps download, and 0.2Mbps upload. I live 4.4miles from Big Ben. There are fibre cabinets 100m away, but for whatever reason, BT won't connect us. Well, @GNetworkComms has just put in fibre. All other providers as bad.