BT (British Telecom)

BT (British Telecom) Outage Report in Willesden, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willesden, Greater London, England 01/23/2026 11:20

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Enfield Town, London, Hackney, Tower Hamlets, Croydon, City of Westminster, Fulham, Islington, Paddington, Southall, Hounslow, Southwark, Camden Town, Hampstead and City of London.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomEnfield Town Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wz1ker cody (@wz1ker) reported

    @bt_uk could you advise when open reach will be out to sort a cabling issue under the road M43 area? How long does this usually take? It’s been a week and then two without Wi-Fi and crap data signal in the area.

  • elderpegasus Neil Young (@elderpegasus) reported

    This is a new one. @bt_uk hub claims to have a connection. I can ping out, but apparently no more than that - certainly not working. BT website says no outages in our area... but suspect something infrastructure side has fallen over.

  • AlitaY1K AlitaYK (@AlitaY1K) reported

    @bt_uk inability to provide an engineer at promised time despite the operator clearly spotting a problem at their end as well as us reporting a hub that has been orange colour depsite factory resets and other solutions. This is absolutely disgusting - we even bought warrantee

  • MrKPK MrKPK (@MrKPK) reported

    @bt_uk bt any problems in Belfast BT4 ?? The homehub is flashing purple/pink despite 6 or 7 resets now and checking all the cables. The info tells me this is a signal problem? No internet. No tv. Kids , wife v unhappy. Might even miss Boris's exit from no. 10

  • Zinaad Paul Deery (@Zinaad) reported

    @bt_uk What a cheek, BT want £441 to cancel contract where we've been having problems for months, umpteen engineer visits, broadband speeds well below those promised, service cuts out numerous times a day, today been off more than on! And you want £441 to stop this crap service?

  • MrKPK MrKPK (@MrKPK) reported

    @MariaCostello @bt_uk Me too, they like to pay lip service to this one I think. The silence is defening

  • Chloewerrett1 Chloe (@Chloewerrett1) reported

    @bt_uk Have had an absolute nightmare with bt for the last two months!!! Awful service especially for businesses . The worst broadband we've been with, massively hoping it gets sorted soon this is ridiculous. #btbroadband #btuk

  • SMEGZGAME SMEGZ GAME (@SMEGZGAME) reported

    @RichieUK_TTV @bt_uk I had enough with bt messing me around i had them on the phone trying to fix a problem that wouldnt go away and there Routers are **** all ways going down and over heating so one day i lost my **** and throw it at the wall to make my message get to them not to cross me

  • StephHackett2 Steph Hackett (@StephHackett2) reported

    Anyone elses @bt_uk gone down tonight

  • Hillview_Dounie Hillview (@Hillview_Dounie) reported

    @bt_uk It won’t make a difference, poor broadband everyday and BT still think it’s acceptable to charge a £706 bill to disconnect