BT (British Telecom) Outage Report in Willesden, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of London, City of Westminster, Hackney, London, Harringay, Croydon, Southwark, Newham, Wembley, Hounslow, Poplar, Islington, Stanmore, Greenford and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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Joeboy
(@Joeboy_AFC) reported
from
Bushey Heath, England
@btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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mark duckett
(@markduc80750750) reported
@bt_uk still poor customer service installation date next week been waiting weeks call all the time for earlier appointments to be told sorry no earlier appointments yet 5 people on my estate have had there FTTP brought forward somebody called today and getting installed on Fri
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Grant D
(@Grant_Denholm) reported
@bt_uk Thanks Dom. I've re-paired them but still having issues. One disc is still showing red and the other is constantly flashing blue. My signal next to my router is 110Mbps but this drops to less than 5 beside the discs which I think is just picking up from the router.
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Jamie GAFFR
(@Jamie_GAFFR) reported
@btsport how am I suppose to see KDB blank, if you're apps not working?
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ken george
(@kkkeng17) reported
Hey @bt_uk just had this fake *** email thought you might be interested.... This email are so **** it’s screaming fake! #fakeemails #scam #con
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...
(@NawohterTJ) reported
**** sake being on BTSport tonight. ****.
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Grant D
(@Grant_Denholm) reported
@bt_uk Also, has the app changed recently. I now can't see how to set up the discs and when I go onto Your wifi network, it's trying to set my phone up on the Hub and I can't see the page where previously it set up and managed the discs.
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Ben
(@chefben91) reported
@bt_uk Is OK my wife is calling tomorrow to get to the bottom of this, like I say if this very serious accusation by your staff is correct then it shall be reported to ofcom Leaving it in my wife's hands for now as I've tried resolving the simple issues today and been pushed away
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𝙼𝚊𝚟𝚎𝚛𝚒𝚌𝚔
(@MAVSTweets) reported
Very impressed with the @WeAreOpenreach service fixing our broadband. Sub 30mbps service for 4 weeks. Contacted @bt_uk last week, Openreach engineer Dave arrived today and identified a fault at the exchange... back up to 60mbps. Top job! Polite and friendly service from Dave too
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mark duckett
(@markduc80750750) reported
@bt_uk raised a complaint just an email acknowledging yet smaller suppliers getting earlier appointments is this because the smaller providers have a more personal touch maybe @bt Are more interested in profit than customer service absolute joke
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Ben Ebeling
(@BenEbeling) reported
4) and will anyone help me to find a resolution? Also, how do I find a copy of my recent phone calls as I will get disciplinary action against that last person. He was not someone you want representing you, believe me @bt_uk