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BT (British Telecom)

BT (British Telecom) outages and service status in Willesden, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 9 outage signals in the last 24 hours around Willesden, including 9 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 26, 11:25 PM GMT+1.
  • 61% Internet (61%)
  • 15% E-mail (15%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 1% TV (1%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Willesden, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Camden Town, Wembley, Ealing, and Kensington.

CityProblem TypeReport Time
Hammersmith Internet 47 minutes ago
Hammersmith Internet 5 hours ago
Camden Town Internet 9 hours ago
Hammersmith Total Blackout 12 hours ago
Hammersmith Internet 13 hours ago
Camden Town Internet 16 hours ago

Nearby cities with recent reports

Hammersmith

31 recent signals

47 minutes ago
Wembley

5 recent signals

23 hours ago
Camden Town

4 recent signals

9 hours ago
Ealing

2 recent signals

1 day ago
Kensington

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • rprakoso13
    Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • Bparlma
    Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • simonphipps
    simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • WimperisDesigns
    Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • TheLoneRanger00
    Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • DianaNye
    Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • IllegalDThe5th
    Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • ticolespaul
    tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • WimperisDesigns
    Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • StrawberrySoc
    StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • IllegalDThe5th
    Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • barbary51
    Martin Rowell (@barbary51) reported from Hammersmith, England

    Over a month now without telephone line. @bt_uk case manager is Liam, but despite my calls no callback to say sorry, or what’s happening. Appalling service from @BTCare @bt_uk

  • AbzManfredo
    Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • chloe_rose812
    Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • ticolespaul
    tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jakehumphrys
    Jake (@jakehumphrys) reported

    @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

  • KernowChris
    Christopher Rowe (@KernowChris) reported

    @bt_uk When do you anticipate BT TV will be back working properly? YT and NOW Apps working on the box, EPG not populating and content unavailable. I presume this is connected with the wider issues reported today.

  • gavin277
    Gavin 277 (@gavin277) reported

    @bt_uk Is there a fault on your network in the LE17 area as there is no broadband

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk how do I cancel my BT account?

  • GalanthusA
    Chris (Christina) (@GalanthusA) reported

    @scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

  • RichardLatto
    Richard Latto (@RichardLatto) reported

    @DomusCaligari @bt_uk Still broken - come on BT!

  • KevinF1311
    Kevin Fowler (@KevinF1311) reported

    So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

  • billykellyWWK
    Billy Kelly (@billykellyWWK) reported

    @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒

  • richard_pont
    Richard Pont (@richard_pont) reported

    Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution