BT (British Telecom) Outage Report in Willesden, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Stanmore, Hampstead, City of Westminster, Barnet, Croydon, Southwark, Northolt, Paddington, Chingford, Camden Town, Tower Hamlets, Wandsworth and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Stanmore |
Internet | |
| London |
Wi-fi | |
| Hampstead |
Total Blackout | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Shelly
(@Michell32388272) reported
from
Tottenham, England
@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Anne De'Ath
(@AnneDeAth) reported
from
Harrow Weald, England
@bt_uk Sorry, doesn't work. Text fails to send.
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus G. Knight
(@SoulHomeStudio) reported
@bt_uk @wellbelove I'm sorry to post here but I just can't get an answer from you; why has my broadband degraded form a stable 55mbs for the last 4 years down to 36mbs for the last 96 hours, exactly one month after I renewed my contract with you for another year?!
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Danielle Houlton
(@ilovemarmitefo1) reported
@bt_uk our internet has been down for a whole week now. Its half term and although we have had lots of family time, we still had times we wanted to watch or play something together and not been able to.I haven't been able to complete work and had to use all of my mobile data.
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AGEOFVICTORIAPODCAST 💙
(@AgeofVictoria) reported
@bt_uk Thanks. This shows no problems, but I keep having dropped connections, online internet outage trackers show multiple people reporting problems in this area & other people in the area have also told me they have been having problems.
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The Stench
(@Deathandexhale) reported
@bt_uk @LiamJPalmer @andrewrobertso5 AY WHAT ******** WHY DID YOU CHARGE ME 19 EXTRA DOLANS BC I PAID MY BILL A WEEK LATE YOU HAVE A GIGANTIC TOWER IN LONDON YOU CAN AFFORD TO LET IT SLIDE FOR A WEEK
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craig billington
(@craigbillingto8) reported
@England @bt_uk @BukayoSaka87 Considering all the team was **** not hard really is it
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Rebecca White
(@b3kahwhite) reported
@bt_uk is there a problem with internet in north london. My broadband keeps cutting out.
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Fyew-jit-tiv
(@VizibleDarkness) reported
@Footyfan20001 @btsport M8 this isn't anything to do with my devices. i been a BT customer for yrs and this has always been a problem. NO MATTER WHAT DEVICES I USE. I live in London, and this is down to congestion period. Seen many folks complain about this.
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A.P
(@E21Mo) reported
Let down by Olivia @bt_uk Mobile help team. Mis-sold a product when she she knew full well I wished to port a number over. Was transferred to Becky @ee who cut the phone off after telling me a non EE number cannot be ported over rather than assisting! #furious
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Jack
(@5sneezy) reported
@bt_uk is there an issue with broadband, my connection has dropped for the 2nd time today and it has not come back yet?
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Crissytina
(@Crissytina22) reported
@bt_uk can you tell me why my mobile wifi router says no service ?? Apparently it was switched on as we moving and waiting for our broadband to be installed on the 15th