BT (British Telecom)

BT (British Telecom) Outage Report in Willesden, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willesden, Greater London, England 12/02/2025 20:25

December 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Wembley, Hackney, London, Hammersmith, Wandsworth, Hounslow, Harringay, Croydon, Southwark, Feltham, Woodford Green, City of Westminster, City of London, Enfield Town and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomWembley Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JusThabs OneThabs (@JusThabs) reported

    @bt_uk Me from yesterday, today is the tomorrow that you said you’ll check for an update. You did say you’d be sending them via text and you won’t believe it they have somehow got lost in the data sphere and not come through. Anyway, take care, your loyal customer with no internet.

  • davidevanlloyd David (@davidevanlloyd) reported

    @bt_uk Can I DM? Basically you cancelled my btconnect email and will not allow re-access...nor will you allow me to issue a complaint as the account does not exist. Awful business....shocked you replied. No one trust BT. No customer care!

  • AL89286436 The Devils Advocate (@AL89286436) reported

    @bt_uk Is it feasible you could give me the number of a senior manager there that I could speak to? This issue has been ongoing for 4 weeks and we are going round in circles.

  • RandomL27450904 Random Lady (@RandomL27450904) reported

    @bt_uk hello, we are having issues with our broadband. the connection is really poor and we really need help. me and my family members all work from home most of the time and it’s essential the wifi is connected at all times. Is there someone I can speak to about this please?

  • tomball2 Tom Ball (@tomball2) reported

    Helping Mum deal with Dad dying means dealing with a lot of different companies. @tescomobile took a six minute phone call (including wait time). @bt_uk has taken six hours so far - still not resolved and still sending Mum erroneous bills. What about bereaved who don't have help?

  • RiemaBelam Riema(●⁰ꈊ⁰●)ノ (@RiemaBelam) reported

    Didn't think my Internet with @bt_uk could get worst, not only are they charging us extortionate prices because of location and keep increasing with no reason, our Internet has dropped 10 times over the past week, and now its dropped more than 8 times in the past 2 hours....

  • likmao Malick Ba (@likmao) reported

    just got off the phone with your customer service.. you're the worst. Not serving the right speed, not activating my downgrade for 5 months now. And result I need to cancel @bt_uk . congrats!!!

  • matt_wallen7 Matt Wallen (@matt_wallen7) reported

    Hey @bt_uk . One of your Openreach drivers nearly hit me! On crossing the drop-down outside your Jupp Road site in Stratford a van came down the road fast and turned into it without looking, with no regard to me, a pedestrian on that curb, where I have right of way as it’s 1/2

  • GreevzCoD Greevz✞ (@GreevzCoD) reported

    @bt_uk my internet been down all day, what’s going on?

  • PortuGeezer_ Geezer (@PortuGeezer_) reported

    @EE @bt_uk I'm having a complete nightmare with an EE customer service on the phone at the moment trying to activate my BT Sport service on my new EE sim, 45 minutes and I'm about to go mad. Is there anyone else that can help me?