BT (British Telecom) outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Kensington, Ealing, Greater London, Wembley, and Camden Town.

City	Problem Type	Report Time
Hammersmith	Internet	9 hours ago
Kensington	E-mail	2 days ago
Ealing	Internet	2 days ago
Hammersmith	Wi-fi	3 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Martin Warner (@mwarn73) reported 11 seconds ago from Paddington, England

  48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

• 
  Jack Teh (@JackTeh96) reported 12 seconds ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  Jenny Woods (@JennyferWoods) reported 49 seconds ago from Hammersmith, England

  @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

• 
  Sabīne (@SabineDreibe) reported 2 minutes ago from Paddington, England

  @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

• 
  tico tico no fubá (@ticolespaul) reported 9 minutes ago from Hammersmith, England

  @btbusinesscare hey guys. I need some help

• 
  Martin Warner (@mwarn73) reported 15 minutes ago from Paddington, England

  @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

• 
  Ric Mann (@ricmann1977) reported 21 minutes ago from Camden Town, England

  @moodybastardo @alexhoweng @btsport Bit rude.

• 
  tico tico no fubá (@ticolespaul) reported 28 minutes ago from Hammersmith, England

  @bt_uk hey, I need help please

• 
  Henry (@erossiniuk) reported 29 minutes ago from Kensington, England

  Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

• 
  Niamh Wimperis (@WimperisDesigns) reported 30 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  ian Burgin (@ipowell1) reported 33 minutes ago from Camden Town, England

  @bt_uk Never seen this woman but damn she is fine.!

• 
  Martín Pane 🐦 (@martinTayx) reported 36 minutes ago from Camden Town, England

  @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

• 
  StrawberrySocial (@StrawberrySoc) reported 39 minutes ago from Paddington, England

  @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

• 
  Bridgette Parlma (@Bparlma) reported 40 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

• 
  Jack Teh (@JackTeh96) reported 40 minutes ago from Hammersmith, England

  @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

• 
  Kass (@Kass1411) reported 44 minutes ago from Paddington, England

  @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

• 
  Jack Teh (@JackTeh96) reported 45 minutes ago from Hammersmith, England

  @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

• 
  Niamh Wimperis (@WimperisDesigns) reported 46 minutes ago from Hammersmith, England

  @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

• 
  Jack Teh (@JackTeh96) reported 50 minutes ago from Hammersmith, England

  @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

• 
  Jenni Hibbert (@jhibbert1) reported 54 minutes ago from Hammersmith, England

  @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  George Somerville (@geosomerville) reported 7 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Ian Robson (@GFX2001) reported 7 minutes ago

  @Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.

• 
  grace hooper (@messalinahooper) reported 9 minutes ago

  @bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare

• 
  John (@palacejohn) reported 12 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  Shakinah (@shakinahx) reported 14 minutes ago

  @btbusinesscare This doesn’t help. I need my WiFi on

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 15 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  Paul Williams (@DonPauleone1987) reported 16 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  nicolas mcmillan (@herbie963) reported 19 minutes ago

  @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

• 
  Tablet Science (@TabletScience) reported 22 minutes ago

  @bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?

• 
  James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported 28 minutes ago

  @bt_uk I would like to discuss a small issue with my bill.