BT (British Telecom)

BT (British Telecom) Outage Report in Willesden, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willesden, Greater London, England 02/01/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Croydon, Poplar, Southwark, Northolt, Harringay, Thornton Heath, Stanmore, Hampstead, City of Westminster, Barnet, Paddington, Chingford and Camden Town.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomPoplar E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • emmamitchellfpr Emma ~ Editor ~ Creating Perfection #SaveTheArts (@emmamitchellfpr) reported

    @bt_uk @OpenreachHelp @SkyHelpTeam Who the flip can help?! So many people in my area being affected by shoddy Internet providers and no one can get answers or help!!!!

  • StockGeorgina georgina stock (@StockGeorgina) reported

    @bt_uk Had nice email saying new bt stuff being delivered tomorrow at new address, next email saying ORDER CANCELLED no reason given, can’t get through on phone. Help 🤨

  • Scottybluecfc SheildingSocialist Scotty #IStandWithJeremyCorbyn (@Scottybluecfc) reported

    @bt_uk 2 nights in a row call back promised to get help with my complaint yet. No callback and even after I was told an agent that I would receive one when I spoke to them earlier #Jokecustomerservice #donttrustBT

  • glyny96 Glyn Wheeler (@glyny96) reported

    @bt_uk Internet keeps dipping and running slowly although the speedtest says otherwise. Can you help?

  • s40kjw Kiim Weston (@s40kjw) reported

    @bt_uk can somebody please help me I cannot get into my by app it keeps glitching when I’m trying to login then saying my details are wrong #sofrustrating

  • ms_sgc MsSGC (@ms_sgc) reported

    @bt_uk I got through after almost 2 hours to be told it would be a further 45 minutes to wait to speak to open reach & then my signal cut out. I just want someone to contact me to tell me why the engineer didn’t arrive & when he will & there’s zero information so far on that.

  • MikeyCarruthers GP | Mikey (@MikeyCarruthers) reported

    @bt_uk broadband has cut out all day. What's going on?

  • davidjlaidlaw David (@davidjlaidlaw) reported

    @OpenreachHelp @BTCare I'm not sure why the is a problem with broadband in my area GU35 9.. I'm guessing its the VERY OLD DISTRIBUTION BOX with aluminium cable .!!! When are #Openreach going to sort it out please ???

  • angus_barnett Angus Barnett (@angus_barnett) reported

    @bt_uk Hi Rita, it is really terrible. We are meant to be working from home but can't! Checking the progress of it does not help me. I've been told so many different dates now someone needs to actually do something to help.

  • katiewithan_ie KATIE (@katiewithan_ie) reported

    @JuliaHB1 @VodafoneUK This was me last week. Only it was about half a dozen calls over 30 mins in length by the end. The resolution? I begged them to let me out my contract after just 5 months. They did. I’m now with @bt_uk