BT (British Telecom) Outage Report in Willesden, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Islington, Wandsworth, Hackney, Southwark, Hounslow, Poplar, Walton-on-Thames, Barnet, Harrow, City of Westminster, Northolt, Wembley and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
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⚕ Sabrina Rose⚕
(@Henrysaidit24) reported
from
Poplar, England
@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@Kjvincent1979) reported
@Ak1fK @bt_uk Google about ombudsmen and take straight to them. You don't need to wait for bt and i would do that anyway given tune involved and handling of issue
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beanvintage
(@beanvintageuk) reported
@bt_uk @MoneyTelegraph Hi I've been waiting for a reward card (which was issued due to an awful customer experience when attempting to join BT) since 25th June. Despite contacting BT and Purecard numerous times, both parties are claiming to have no details.
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Sam Smith
(@anghara13) reported
@bt_uk I'm not sure what help you can be. The account was closed, but my credit score app shows it as still open. I'm nog cominv back, get over it, oh wait, "we can't do that".....
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Christopher Johnstone
(@ScottishBoy23) reported
@bt_uk hi there i would like to get the bt sport on sky package and add the second box subscription so i can watch it on my sky q mini box but the website is down for maintenance
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Jo Waumsley
(@FinaWina) reported
@OpenreachHelp @bt_uk @OpenreachHelp guys I’ve messaged as asked and still no answers, this has been going on for months and still our business has no broadband. PLEASE HELP AND SORT THIS OUT
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Mark Mowbray
(@MarkMowbrayNE) reported
@andyb7274 @bt_uk Honestly Andy I've never known any company so bloody clueless, we even had two engineers turn out today without an appointment to reinstall the copper phone line which we don't want and don't need. The same two who turned out last week for the same reason and got told to go away
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Zack
(@_zack94) reported
Today’s working from home looks to be sponsored by a @BTCare outage. This’ll be different.
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Mark Mowbray
(@MarkMowbrayNE) reported
Well after 11 day my @bt_uk #fibre900 is still not working correctly! BT are the most incompetent useless bunch of clowns I've ever dealt with. They can't even book an engineer correctly. Time is running out before I have this crap removed and get a different provider.
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Lee Tomlinson
(@LeeToml03621314) reported
I am a disabled customer with @bt_uk and I’m absolutely disgusted in how they handled my complaint, they took my money they should give it back as I was unable to use my landline for over 2 years, £33 pm and they offered me £70 total refund. Disgrace grrrr
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Andy Brown
(@andyb7274) reported
@MarkMowbrayNE @redvanman12 @bt_uk To be honest, I wouldn't blame the staff, I worked on a BT contract a few years ago and the process was a nightmare, trying to book an engineer was down to 1 phone number, 2 guys answering it, constantly engaged. The staff will be limited by call stats and how many calls taken