BT (British Telecom) Outage Report in Willesden, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Barnet, Croydon, Southwark, Southall, Hounslow, Watford, Muswell Hill, City of London, Camden Town, Newham, Islington, Fulham and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Barnet |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Ian Mackintosh
(@IanMackintosh04) reported
from
Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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AARON.
(@AaronNacey) reported
from
Barnet, England
@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Murphy
(@LeeMurphster) reported
@bt_uk @OpenreachHelp I dont think I will be having your broadband fit after you did this at my neighbour’s house! Your call center refuses to fix it and puts the phone down on her. Disgraceful customer service #BTBroadband
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Jason G Henderson
(@Jasehendy) reported
@bt_uk Hi Dee, yes he did but sadly, despite his efforts, couldn’t help. #OpenReach is a law unto itself & isn’t customer facing. Remarkable really that Ofcom allows companies to do business in this way & BT as the owner can’t regulate it. But thanks for all your help.
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Marcus Rees-Harris
(@mreesharris) reported
Ten mins on hold to @bt_uk who transfer me to @EE. To pass security I have to give the amount of my last EE bill. The customer service agent doesn’t seem to understand that I don’t have a last bill as I haven’t switched yet. Puts me on hold for 37 mins and then drops the call
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stuart
(@dr_scd) reported
So 2hrs on phone & @bt_uk have now cancelled my account & Halo3+ to set up new account with v slow speed, 2 week installation time & “promise’” to upgrade to 21st century speed soon… Went to validate new account and my DoB is wrong! You could not make this up @ofcom #noservice
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aidy salisbury
(@Aidy82) reported
Camera angle awful for this Madrid Chelsea game #btsport
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Keith Wellens
(@Wellens1) reported
@BTCare you are now probably the worst broadband company. Trying to run a business and you do nothing. Can’t even complain online. Please try later. You are a complete Joke.
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Rt Hon Dave H 🏴 🇪🇺 Keyboard soldier
(@BCCletts) reported
@katiec1314 @jdmanjohn Just off the phone to @bt_uk & great lad in Belfast Now agreed to credit my bills for 2½ months I was out of my house & unable to use service (evacuated) But a serious note to BT - get something together for dealing with others in same position?
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stuart
(@dr_scd) reported
@bt_uk So @bt_uk @Ofcom after 2 wks STILL no landline or broadband BT deactivated 4G hybrid hub 6/4/22 didn’t say them cancelling order would do that Promised replacement 7/4/22 never arrived Sent to old address? Then promised by 12/4 (nothing!) now saying 15/4 earliest #Noservice
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Marcus Rees-Harris
(@mreesharris) reported
Back on the phone to @bt_uk who advise that as the switch hasn’t happened just to stay on my @bt_uk plans instead to avoid any hassle. Also they have never heard of an esim before so can’t really help.
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GetOvaIt
(@ova_get) reported
@scrapegroat @BTGroup @bt_uk not sure which customer facing unit this business account will be with, but please can you sort?