BT (British Telecom)

BT (British Telecom) Outage Report in Willesden, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willesden, Greater London, England 02/24/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Barnet, London, Newham, Harlesden, Waltham Forest, Hammersmith, Hackney, City of Westminster, Hounslow, Southwark, Tower Hamlets, Islington, Enfield Town and City of London.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomBarnet Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenToner88 Stephen Toner (@StephenToner88) reported

    @bt_uk can you look into the area to see why my Internet is cutting out its happened 4 times within half hour now. My ara is Accrington BB5 6RT. If this carries on I will leave the Internet service in Januray as I have already cancelled my TV sub with you. Your shocking!

  • RobertClark125 Robert Clark (@RobertClark125) reported

    @bt_uk No problem. what it was, this rock band, @TheHaraBand made an instagram announcement last night, except they kind of didn't, and the sequence ended with them frazzled away, and a telephone number starting 0800. I rung it!

  • PocketsizedJay Jerome of Snowbound (@PocketsizedJay) reported

    @bt_uk Scott mate it’s getting worse. We should have 30mbps min. It was running at 12mb at the beginning of our convo. It is now running at 6mb. help

  • TomClark78 Tom Clark (@TomClark78) reported

    Anyone had issues when watching live @btsport channels through broadband on Youview? Getting regular pixelation on live broadcasts, speed isn't an issue (full fibre), have rebooted router and TV box #bt #btsport

  • JamBeau237 James Beaumont (@JamBeau237) reported

    @bt_uk I am at my wits end. Broadband should have been installed in May, with delays to July. You have given me the router but not connected it despite 10 broken engineer appointments. I have wasted so much time on the phone and waiting in… get in touch and resolve this asap!!

  • Northernish1 Northernish 🇺🇦 (@Northernish1) reported

    @bt_uk still nothing from Vicki...yet lots if texts, calls and harassment from @OpenreachHelp who even called me just after 8am today...i have tokd them they csn not help repeatedly, yet they just keep ignoring me and phoning.

  • tinamreynolds Tina Reynolds (@tinamreynolds) reported

    Painful experience with @bt_uk continues. Account that should have been shut down in May is still open. I called a few weeks ago because I got a bill. They said there was still a service and that needed to be removed to create final bill. Waited 10 working days, no bill 🤬

  • TippieTips Tippie Tips (@TippieTips) reported

    @RebeccaLomax9 @bt_uk i am m26, fibre still down, the PON light just flashes green.... online chat said all should be fine... LOL

  • missfowler_ Karen (@missfowler_) reported

    @bt_uk From a landline…not everyone has landlines or access to a pay phone or ability to get to a pay phone!! #discrimination So it does cost a lot of people to resolve a problem caused from @bt_uk BTWIFI should simply put their email address on the site!! #poorcommunication

  • missfowler_ Karen (@missfowler_) reported

    @bt_uk Does that excuse being spoken to like an idiot? When someone simply cannot read a message and respond appropriately? I do find it hard to believe that @bt_uk whichever dept don’t have email addresses shared across the departments, even if you don’t deal with the btwifi yourselves