BT (British Telecom)

BT (British Telecom) Outage Report in Willesden, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willesden, Greater London, England 01/01/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Croydon, Hackney, Hounslow, City of London, Southwark, Stanmore, Woodford Green, Wandsworth, Paddington, Enfield Town, Barnet, Waltham Forest and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomHackney Phone
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FoxtonMatt Matt Foxton (@FoxtonMatt) reported

    @bt_uk Yep that's the app test that says 17mb, no problems anywhere with anything (is basically a GIF) When Google, Ookla and others say under 1mb. I've grown tired of the customer service, you're nice n all but it's a façade

  • MattFrostie74 Matt Frost (@MattFrostie74) reported

    @bt_uk Yes we have tried all sorts. The problem is with the length of the line, and how old the line is. I am a contractor who works on the BT Openreach network, so do have an idea of what common issues are. He is on the Gt Ryburgh exchange in Norfolk, the nearest cab is 7 miles away!

  • bizzilizzi10 bizzilizzi10@hotmail.com (@bizzilizzi10) reported

    @bt_uk Now 2 days before I receive a text from openreach telling me that my installation will not be happening on 20th as promised - no internet since 15 Dec as BT mucked up and now no end in sight ...... BT this is unacceptable 🤯HELP PLEASE SOMEONE CALL ME!!!

  • SBCunningham88 Sarah Cunningham (@SBCunningham88) reported

    @bt_uk kids can't do their school work because broadband has been down on and off all weekend and now today it's off again. Told on sat the problem would be fixed within 24 hours.

  • bizzilizzi10 bizzilizzi10@hotmail.com (@bizzilizzi10) reported

    @BTCare So 2 days before, I receive a text from openreach telling me that my installation will not be happening on Wed as promised - NO INTERNET SINCE 15 DEC as BT admitted they mucked up and now no end in sight. I find this unacceptable. HELP PLEASE CALL ME

  • Evans1Ce Derby Den (@Evans1Ce) reported

    @bt_uk Day one in to a broadband policy with #BT and they have taken over my line but I have no hardware and they cannot guarantee it will arrive even today!!! That's with 7-8 weeks prior notice. How stupid is the policy of sending the Hub on the day of connection. Great start!!

  • MattFrostie74 Matt Frost (@MattFrostie74) reported

    @bt_uk Yes everything is connected. Like I said in a previous message, it is intermittent, so may be working at the moment. The problem is the line is so old, it needs updating because his BB speed is ridiculous at 1.5mb, he is being charged full price! He is nearly 70 yrs old!

  • MattFrostie74 Matt Frost (@MattFrostie74) reported

    @bt_uk Problem still persists with the line. It is terrible, I cannot speak to my father on his landline if is that bad! There are a collection of approximately 4 properties where he lives, all suffering with the same problems!!

  • FoxtonMatt Matt Foxton (@FoxtonMatt) reported

    @bt_uk the issues are when I complain about the poor & inconsistent service I get, (barely 1mb download among other things) the reply is always, well our tests say it's fine, even my youview TV thing isn't able to pick up BBC channels, and barely works.....

  • RebeccaRafiyah Rebecca Rafiyah (@RebeccaRafiyah) reported

    @bt_uk hi just got an email that the engineer visit tomorrow to install a new phone line 4 my mum has been cancelled. She's 88 lives on her own and needs this desperately. Can you help sort it ASAP?