BT (British Telecom)

BT (British Telecom) Outage Report in Willesden, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willesden, Greater London, England 01/02/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Croydon, Hammersmith, City of Westminster, Hackney, Hounslow, Southwark, Stanmore, Woodford Green, Wandsworth, Paddington, Enfield Town, Barnet and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of London TV
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Suts10 Sharon Sutcliffe (@Suts10) reported

    @Ofcom @bt_uk Thank you, the problem appears to be that I am stuck in the middle, BT are saying that I need to speak to my alarm company and my alarm company are saying speak to BT. Please can I request an escalation within BT to help me? Thanks

  • 80sdarrell 80sdarrell (@80sdarrell) reported

    @bt_uk I will receive a call tomorrow from the help desk. The help desk are doing a good job. Fixing the problem nothing seems to be progressing.

  • saxilbyblade 🆎⚔️ (@saxilbyblade) reported

    Absolutely appalling service from @bt_uk for over two weeks. They don’t guarantee a fault free service though so no account discount. Poor! I will certainly be leaving when my contract is over

  • Twooaksfarmtoo Sarah Hartles 🌻 (@Twooaksfarmtoo) reported

    @arthistorynews @bt_uk What worries me is the lack of phone in a power cut, we have very little mobile signal and rely on a wifi boost box so with no power we could have nothing! Am going to go and listen to the you and yours now!

  • brianbyers55 Brian Byers (@brianbyers55) reported

    Hi @bt_uk it’s me again. I submitted a complaint. You closed the complaint saying ‘we’re glad we could help’. You didn’t help because I’ve had no contact since I submitted my complaint.

  • Jack97539183 Jack (@Jack97539183) reported

    @bt_uk Worst service error charge me for engineer visit even thou fault was outside house. Piss take. Definitely leaving when contract ends.

  • manksbanks1 manksbanks (@manksbanks1) reported

    @bt_uk @MarcAllera Please could someone help me avoid having my BT internet email account deleted? It’s still active and has very important emails relating to my life-limited son’s medical care. Have had a BT account for over 20 years.

  • alicejridgway Alice Ridgway (@alicejridgway) reported

    Final update - got @bt_uk WiFi on 13th Sept. So took them a month. But it was so slow it was unusable. So after all that I've now switched to @virginmedia. Who took only 3 days for kit to arrive and everything to be up and running. So much faster in all senses

  • charlie_skeels Charlie Skeels (@charlie_skeels) reported

    @bt_uk Wi-Fi has been down for over 24 hours, neighbours complained at the same time as us yet there’s has been fixed and ours is still unresolved. During a time when people are working from home this is not acceptable.

  • IanPsDarkCorner Ian P (@IanPsDarkCorner) reported

    @SketchLisa @BTCare It'll take them a month for someone to go "oops" and press the right option on a dropdown menu. Welcome to broadband "support". :\