BT (British Telecom)

BT (British Telecom) Outage Report in Willesden, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willesden, Greater London, England 12/26/2025 06:15

December 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnet, Hammersmith, London, Waltham Forest, City of Westminster, Paddington, Hackney, Harringay, Wandsworth, Hampstead, Harrow, Croydon, Southwark, Hounslow and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnet TV
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomWaltham Forest Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RobjHen77 Rob Henderson (@RobjHen77) reported

    @bt_uk What’s the best way to cancel my landline and broadband? Think we’ll keep the TV, but landline is pointless, complete waste of money.

  • mrspnut Sian Thompson (@mrspnut) reported

    @bt_uk Why have we had intermittent broadband for the last 2 weeks? Our phone line is also crackling and yet you repeatedly claim there is no problem. Trying to work from home when your connection drops every 10m is impossible. Thankfully we are having Virgin installed on Thurs.

  • ShareenMeah Shareen Meah (@ShareenMeah) reported

    @bt_uk What the hell is going on with this outage? My Internet is down for like the last hour. Done the whole reset hub thing, make sure it's connected properly and still nothing. Sort it out!

  • billywitches Monicacaca (@billywitches) reported

    @bt_uk Hello BT, despite your website telling me there are no problems with the internet in my area, I am still unable to connect...

  • pembox17 Sally Washburn (@pembox17) reported

    @bt_uk Hi Laura, for some reason I am unable to hang up & break a call the caller has to hang up on me. Even on record at the bank. If I hang up call remains connected & I can hear the comments of the caller who thinks I have hung up.i don't mind this so not an issue for me.Form of ID

  • LaCaverna33 #LaCaverna33 🇻🇪 🇪🇸 (@LaCaverna33) reported

    The scam company in the UK >> @bt_uk If you don't want their expensive and bad services anymore they say you have to pay them 10 times what the monthly payment costs. Tremendous scoundrel scammers

  • WjrWendy Wendy Rousell (@WjrWendy) reported

    @bt_uk please can someone look into why the internet (and therefore also our phone) has stopped working in NN29 (Wollaston). I am aware @gigaclear are due to start work in the village. Is that the reason? Not been informed of planned loss of service. #workingfromhome

  • The_Mikey_D Michael Darby - 314Reactor (@The_Mikey_D) reported

    @bt_uk I have a query about a billing issue, it appears you haven't taken the money from my bank, but the bill says paid on the BT site. Can I DM you my details so we can walk through making sure the bill is paid properly please.

  • aimeemcsmummy ashleigh (@aimeemcsmummy) reported

    @bt_uk my bt has been down since 2pm any idea how much longer

  • carolannw1 carolann warrender (@carolannw1) reported

    @bt_uk no internet or broadband connection. My partner was the person who was responsible for this account but passed away last month. Not sure if we have an issue with direct debit payment as the bank account is frozen until estate is sorted out but I would make payment asap