BT (British Telecom) Outage Report in Willesden, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Greenford, London, Croydon, Southwark, Hounslow, Hackney, City of London, Wallington, Uxbridge, Islington, Brentford, Hammersmith, Paddington and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis Welch
(@10Welch) reported
@SkySports @btsport you guys remained very tight lipped on super league. I wonder why. £££. Its now time you showed the football fan how much you value you because you lot are as bad as the rest.
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Tim Winter
(@1timwin) reported
@bt_uk genuinely the worst customer service I have EVER experienced. Error after error. Absolute disgrace. Don't use BT, they are a communications company that don't communicate! #poorcustomerservice #donotuse
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Ben
(@BenDoctorJones) reported
@btsport @SkySports you guys going to start cutting your prices now or do we have to start something towards you aswell. Your greed is just as bad as all the top 6 you could actually be part of the top 6
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Kraken
(@the_welder_p32) reported
@bt_uk I left ee after 20+ years as a customer because they couldn't fix a mast for 20 months. Got back hundreds in compensation but all I wanted was my phone to work. Vodafone has been faultless in the last 12 months I've been with them.
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Ceri_
(@Ceri2327) reported
Thanks @bt_uk so after failing to resolve my billing issues for 3 months, me paying on time if not extra you have now whacked me with a missed payment on my credit file! NOTE; no payment was missed!! Great Customer Service! NOT!
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pete twm
(@PeterGr11684316) reported
@claytonwright98 @SkySports @btsport Will never happen these ‘franchises’ are to big now. Makes me sick tbh
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David Owen
(@davidowen24) reported
@ViewOfTheKop_ @SkySports @btsport Unfortunately it’s not the broadcaster fault, clubs have been allowed to pay stupid prices for players and wages, they need the money from broadcasters to pay for it. ‘Project Reset’ is needed.
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Natasha Marie
(@NatashaMarie48) reported
@bt_uk please help!!! BTP-115c error code when trying to use BT TV what do I do?! Thank you
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AndrewC
(@Comptinator) reported
Raised a complaint with @btsport the other day. They replied saying it's been resolved but haven't told me the outcome. Spent ages now trying to find out as advisors just keep transferring me. **** you, BT. Do I now need to make a complaint about...trying to resolve a complaint?
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Benzo-fury
(@Afcbenzo) reported
We should all crack on and take down @SkySports @btsport and @primevideosport now. £1000 a year to watch the football is a ******* disgrace