BT (British Telecom) outages and service status in Willesden, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Willesden, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (67%)
- Wi-fi (21%)
- E-mail (8%)
- TV (4%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Wembley, Greater London, Kensington, Ealing, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 8 days ago |
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Hammersmith
|
Wi-fi | 8 days ago |
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Hammersmith
|
Internet | 10 days ago |
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Hammersmith
|
Internet | 10 days ago |
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Wembley
|
Internet | 14 days ago |
|
Hammersmith
|
Internet | 15 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Bill / 葛威 (@BillGlover) reported from Camden Town, England@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
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Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, EnglandWtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
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Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Edward berry (@eddibfit87) reported from Hammersmith, England@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Sabīne (@SabineDreibe) reported from Paddington, England@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Chloe Rose (@chloe_rose812) reported from Kensington, England@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Jenni Hibbert (@jhibbert1) reported from Hammersmith, England@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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peter (@peter33266430) reported from Kensington, England@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
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tico tico no fubá (@ticolespaul) reported from Hammersmith, England@btbusinesscare hey guys. I need some help
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Michael Way (@8twisden) reported from Camden Town, England@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Tom Westwater (@tomwestwater) reported from Kensington, England@bt_uk No given up- only 5 month left with BT so not a problem
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
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Adam King (@TheLoneRanger00) reported from Paddington, England@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Oak 🌳 (@_Oak01) reported from Paddington, England@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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James Morris (@JamesMorris77) reported from Hammersmith, England@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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me (@shenry1972) reportedI'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.
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Loftus Rogue (@LoftusRogue) reportedMoved into a new flat. I’d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: let’s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.
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Barbara Starkey (@brassbubs) reported@bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.
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Paul Nichol (@peeblesrunner) reported@bt_uk I need to speak to someone about my mums phone and internet being down. She is an elderly vulnerable customer living alone rurally. Please give me a number I can call as it’s impossible to navigate your IVR.
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Robert Drummond (@robertd1981) reportedUsual poor service from @btmailhelpdesk 87 yr old M-i-L left without help getting her ipad connected to internet using modem. Obviously can't be bothered to spend the extra few minutes to help out a customer. @bt_uk
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Kelly (@holby_fan) reportedI need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎
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Davie B (@Broon374) reported@tpea101 @bt_uk I’m with Sky. Been with them for a number of years now and never had an issue 🤞
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gary tordoff (@chinleyman) reported@bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?