BT (British Telecom) Outage Report in Willesden, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, City of London, Harringay, Southall, Hackney, Hammersmith, Wembley, Barnet, Edgware, Southwark, City of Westminster, Leyton, Camden Town and Hanwell.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Lynn MT
(@Team_M_T) reported
from
Tottenham, England
@bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Sam Ó hAtháirne
(@OhAthairne) reported
from
Islington, England
Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe
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kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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S.A
(@ShadaBhaiShahed) reported
from
Stratford, England
@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Yogi D
(@yogidowntown) reported
from
Watford, England
@bt_uk Hello, is there currently an outage in the WD19 area?
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Teena Antoniou
(@teenaantoniou) reported
from
Walthamstow, England
.@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
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the spark
(@sparkloaf26) reported
from
Barnet, England
@Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner
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A.R
(@A71KUR) reported
from
Stratford, England
@btsport that’s bs, terrible decision.
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464
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theatregirl
(@theatregirl5264) reported
from
Barnet, England
@bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.
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Bill / 葛威
(@BillGlover) reported
from
Camden Town, England
@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Old_Crusty
(@Old__Crusty) reported
So fed-up of @bt_uk telling me that @OpenreachHelp have fixed my broadband when they have not. What a couple of useless organisation. I exclude the first engineer, problem is no continuity of engineers
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Vikki
(@Vikki88478936) reported
@bt_uk Message sent - please help with a pink light problem!
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Andrew Davies
(@andrewcaerlyr) reported
@bt_uk Not fixed yet Mat. Can u imagine how annoying it is to get 3 texts yesterday saying 'great news, it's fixed' when it isn't. Agents ring back without any prep at all saying "what seems to be the problem." This is after three weeks. I am appalled. Soviet era service @OpenreachHelp
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Michael Kiernan
(@Michael23529243) reported
@bt_uk I am done, this is ridiculous. I have been a customer with you guys for years and now I am being treated like a nonentity Its as if your company is trying to exploit that we all went through covid… You are trying to gain back money… I’m not asking for anything just fairness
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Jordan Lee Collins
(@JordanLeeSounds) reported
from
St. Ives, England
If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk
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Andrew Davies
(@andrewcaerlyr) reported
@bt_uk Still no info received, Martin. Still not working. CJ in Cardiff said he'd ring and didn't. Pls take a look
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Michael Kiernan
(@Michael23529243) reported
@bt_uk Never mind, your company clearly don’t care about customer loyalty… Never mind the fact that I have been a customer for years it clearly does not matter… I know it’s not personally your fault but it’s your companies fault. I have paid you dutifully for god knows how many years
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gilly diviani
(@bansealgair) reported
how many Open Reach vans does it take to fix bt broadband in Bowmore? 3 at the foot of the Marine @bt_uk broadband down since Friday
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MagicStu
(@realmagicstu) reported
@bt_uk Also, if its not restored by tonight besides compensation, ill be looking into cancelling my contract with you once its fixed. Having my line is essential having no service for 9 days straight, is unacceptable.
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Marc ⚒🦉
(@FrenchyWHU) reported
@bt_uk Yes I’ve managed to get another booking but it’s shocking customer service. 2 previous agents have tried to fix this problem but haven’t managed to. I’m losing hours at work and it’s starting to affect my job. Might as well leave for a different ISP