BT (British Telecom) Outage Report in Willesden, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of London, London, Wandsworth, Hackney, Croydon, City of Westminster, Southwark, Northolt, Paddington, Uxbridge, West Wickham, Waltham Abbey, Hounslow, Newham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
||
| London |
Internet | |
| Wandsworth |
TV | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| Hackney |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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evie⁷🧸
(@moonysdarling) reported
@bt_uk **** you for refusing to take me and my mum’s address of my abusive ex stepdad’s account ur ******* disgusting
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Dottoressa Maggie #StandWithUkraine #FBLC #FBPPR
(@lesserspottedH) reported
@EveryCountry @VodafoneUK @bt_uk This is what the famous service economy, where the customer is king or queen, has turned into. It’s not an isolated case: In all sorts of ways we are reminded by late capitalists’ virtual monopolies that we are at their beck and call.
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Sarah taylor
(@SarahTrafford77) reported
from
Salford, England
@bt_uk my internet has been down since 9.08am and you’re giving a fix time of 14.08pm so 5 hours that I’m unable to work and I also won’t be paid as I cannot do my job without wifi and as an agency worker if I can’t work I don’t get paid
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Jill Duck
(@jillrgn1) reported
@bt_uk just had a nightmare trying to switch to a different service once my contract ends BT cut me off my broadband 11 days before my contract was due to end due to a “glitch” Would not advise anyone to sign up to BT now appalling customer service and slow broadband
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It’s Me Scuba Man
(@Me_Scuba_Steve) reported
I hope the irony of @bt_uk sending me a weblink to access a “handy ebook” to fix my broadband is not lost on them. Thank **** the kettle doesn’t require Wi-Fi to work - I bet I’ll be able to make a cuppa before the ebook has downloaded. #FirstWorldProblems
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Charles Wilson
(@charlesxwilson) reported
@bt_uk Oh Alannah, I did call & I can't cancel without the help of Royal Mail. Curious, I did cancel broadband over the phone last October. Not allowed to cancel my BT relationship over the phone this time. Odd.
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Darren Pickard
(@darrenpickard) reported
Internet is barely usable! Dropping out every 2 mins! 😡 @bt_uk still haven’t fixed it! Got ANOTHER engineer coming out Friday (if they turn up) who’ll no doubt not be able to fix it! Paying a wedge to BT for some of the worst customer experience ever! Who do I need to switch to?
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Jam Bookshop - THE bookshop
(@jambookshopuk) reported
Infuriating that companies like @bt_uk force you to stick to the set-term contract that you both agree to at a certain price but at any time they can increase their prices. An epic effort to get shop costs down in Oct only to be told today that prices will increase by 14.4%
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Paula Russell
(@paularusselluk) reported
@bt_uk by BT with no explanation other than a fault?! Today's email again has put this back to 17th Feb. They have been left with no WiFi or tv since 28th Dec. Surely such a service requires a quicker response
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Memory man
(@Memorym94416213) reported
@Nigel_Willis_ @HollowPoiint @bt_uk Wish SKY would upgrade my area 60 down 12 up 😩😩😩😩