BT (British Telecom) outages and service status in Willesden, England
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Full Outage Map
- BT (British Telecom) generated 5 outage signals in the last 24 hours around Willesden, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 10, 2:24 PM GMT+1.
- Internet (67%)
- Wi-fi (11%)
- E-mail (10%)
- Total Blackout (8%)
- Phone (5%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Camden Town, Paddington, Wembley, Brent, Hampstead, Fulham, Greater London, Preston, Ealing, and Harlesden.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 1 hour ago |
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Hammersmith
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Wi-fi | 1 hour ago |
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Hammersmith
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Internet | 6 hours ago |
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Hammersmith
|
Internet | 9 hours ago |
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Hammersmith
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Internet | 17 hours ago |
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Hammersmith
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Internet | 2 days ago |
Nearby cities with recent reports
19 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Michael Way (@8twisden) reported from Camden Town, England@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Martin Rowell (@barbary51) reported from Hammersmith, EnglandOver a month now without telephone line. @bt_uk case manager is Liam, but despite my calls no callback to say sorry, or what’s happening. Appalling service from @BTCare @bt_uk
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Edward Salmon (@enbsalmon40) reported from Camden Town, England@bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!
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Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
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Jack Teh (@JackTeh96) reported from Hammersmith, England@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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simon phipps (@simonphipps) reported from Camden Town, EnglandAnother week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Jane Means (@janemeans) reported from Paddington, England@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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John Mitchell (@prof_j_mitchell) reported from Camden Town, England@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
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Martin Warner (@mwarn73) reported from Paddington, England48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Nesli Shafak (@NesliShafak) reported from Hammersmith, Englandwhats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Sabīne (@SabineDreibe) reported from Paddington, England@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Bill / 葛威 (@BillGlover) reported from Camden Town, England@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
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StrawberrySocial (@StrawberrySoc) reported from Paddington, England@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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tico tico no fubá (@ticolespaul) reported from Hammersmith, England@btbusinesscare hey guys. I need some help
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Martin Warner (@mwarn73) reported from Paddington, EnglandI really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard (@iceman500000) reported@btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home
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🐕📚 (@jaye_lass) reported@bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.
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Donovan Whyte 🇵🇸 (@donutvan) reported from Little Hulton, England@BTCare why are the sports channels not working? Reset router, reset box, still crap
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Richard (@iceman500000) reported@btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home
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Jordan Beale (@BeAl3r) reported@bt_uk @BTCare never fail to amaze with how poor your customer service is 👍 over 40 days since I claimed the reward card and still nothing. To then be told by the third party company that you never submitted my reward card claim. Pathetic to say the least. Not even sorted yet.
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Sian Rumble (@SianyRum) reported@btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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matt (@budge90msb) reported@StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since
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Graeme Wallace (@Waldomatt) reported@bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.
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Jon Techilovsky (@jontechilovsky) reportedIs BT down for anyone else? Our lease line has gone down in 2 locations. @BTCare @bt_uk