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BT (British Telecom)

BT (British Telecom) outages and service status in Willesden, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Willesden, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 22, 3:10 PM GMT+1.
  • 79% Internet (79%)
  • 10% Wi-fi (10%)
  • 6% E-mail (6%)
  • 4% Total Blackout (4%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Willesden, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Ealing, Wembley, Camden Town, Paddington, Brent, Hampstead, Fulham, Greater London, Preston, and Harlesden.

CityProblem TypeReport Time
Hammersmith Internet 5 hours ago
Hammersmith Internet 1 day ago
Ealing Internet 2 days ago
Hammersmith Internet 3 days ago
Hammersmith Internet 5 days ago
Hammersmith Wi-fi 5 days ago

Nearby cities with recent reports

Hammersmith

6 recent signals

5 hours ago
Ealing

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • JamieLyons97
    Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • barbary51
    Martin Rowell (@barbary51) reported from Hammersmith, England

    Over a month now without telephone line. @bt_uk case manager is Liam, but despite my calls no callback to say sorry, or what’s happening. Appalling service from @BTCare @bt_uk

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • Bparlma
    Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • AbzManfredo
    Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • JamesMorris77
    James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • SabineDreibe
    Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • Jaypeeff
    Jonathan French 🇪🇺 #FBPE (@Jaypeeff) reported from Hammersmith, England

    @btsport **** off with your freezing live stream. I’m trying to watch #BARLFC

  • jhibbert1
    Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • JennyferWoods
    Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • BillGlover
    Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • enbsalmon40
    Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • StrawberrySoc
    StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • martinTayx
    Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cgs_uk_com
    CGS Technology (@cgs_uk_com) reported

    @btbusinesscare we have had such a poor service with BT, when you ring up to cancel they don’t let you go pass there indian call centre. We have switched the service off but they still want to charge us for a service not in use for months. I do not use bt business broadband

  • Sudo_1962
    susie dolphin (@Sudo_1962) reported

    @btbusinesscare broadband cable has come down in the road and now several residential and business premises without broadband for 4 days. Estimated repair date moves forward on a daily basis. How long will this take? Will I receive a discount off my bill for no service?

  • carolhill643
    Carol Hill (@carolhill643) reported

    @CapelLofft Sounds like my work. Conned into renewing our digital landlines with promise of new mobiles for our aging ones for our drivers. once renewed no mobile phones, contact doesnt speak to us and emails unanswered. Absolute rotten service @BTBusiness @btbusinesscare

  • AmandaJ07927690
    AJ69 (@AmandaJ07927690) reported

    @btbusinesscare my 90 year old Mother is still waiting for her landline to be fixed. Fault at exchange. 3 days now she has been without and she's on your priority list. Her lifeline system is also not working because of the Fault with her landline..... When is it going to be on

  • AlcazarTM
    Alcazar (@AlcazarTM) reported

    @bt_uk sort your **** internet out ffs

  • TEOL85
    The Evolution Of Life (@TEOL85) reported

    @bt_uk all especially as it's been working on a constant properly for the first 3 months after January installation it is your end especially if far away countries are getting the same issue of backup feeds cutting in instead of the show to come out then it randomly comes out of nowhere

  • BillSco747
    Bill Scott (@BillSco747) reported

    @KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.

  • arthurbikemad
    arthurbikemad (@arthurbikemad) reported

    @btbusinesscare Still not resolved and I've had to pay a bill for a service that does not work.

  • theGrimey
    Tobes (@theGrimey) reported

    @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

  • BillSco747
    Bill Scott (@BillSco747) reported

    @WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!