BT (British Telecom)

BT (British Telecom) Outage Report in Willesden, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willesden, Greater London, England 12/23/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Camden Town, Watford, Feltham, Hammersmith, Southwark, Greater London, City of London, Wembley, Hackney, City of Westminster, Wandsworth, Croydon, Barnet and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomWatford Internet
United KingdomFeltham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bill_63 Fish (@Bill_63) reported

    @bt_uk I want you to know that I stopped my DD for BT Sport and a BT Openworld email to cancel them. I tried to email you to tell you but you - a communications company - have no email address! You send me emails but they're 'no reply' which is crazy. I'm not calling you.

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk Maybe ask Ken what hes doing to solve the problem. Because as long as he doesn't contact Openreach to find out what happened I'm stuck here.

  • su_jo @su_jo 💙 (@su_jo) reported

    @bt_uk Hi - locked out of email and your tech support say 1) I don't know my own first name and 2) You've been taken over by Talk21 and have changed email settings - for my security. Can't get into my account to give you my account details. #Catch22 (not for the first time)

  • MMA_Stig Brian Discombe 🥋 (@MMA_Stig) reported

    @BTCare very rude customer service advisor. Discussing issue logging into the mybt app and she cuts me off. Unprofessional.

  • somebloketweetn Reply Guy (@somebloketweetn) reported

    @BTCare please tell me why your iOS app so frequently fails to remember my credentials and therefor fail to login with FaceID.

  • IAmTimStarkey Tim Starkey (@IAmTimStarkey) reported

    @bt_uk you are threatening to charge me for not returning a wifi disc however, you have never sent me a envelope to send it back. Please contact me to let me know how to return

  • snsdaboutall AllAboutSNSD (@snsdaboutall) reported

    @su_jo @bt_uk Text @anectodal now to fix your account immediately

  • ClaireBegbie Claire Begbie (@ClaireBegbie) reported

    @bt_uk You might only be a tweet away but your service is horrific I have been with you just over 3 months and for the second time I am without internet and been told it will be down for 10 days I will be getting out of this contract as soon as I can

  • YouKnowLily_ Lily (@YouKnowLily_) reported

    @bt_uk But charging people preemptively when you know there’s a delay is as shabby as the past 4 years service

  • ana_istrate16 Ana 🦋 (@ana_istrate16) reported

    Internet went down Thursday 5/05. BT “investigated”the issue. Said an Internet cable broke in my area and to this day is still not fixed nor looking like it will get fixed. I keep getting pushed back every single day when asking for replies. So unhappy. #btbroadband @bt_uk