BT (British Telecom) Outage Report in Willesden, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Croydon, Southwark, Hackney, Chertsey, City of London, Kingston upon Thames, Paddington, Harrow, City of Westminster, Barnet, Uxbridge, Perivale and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| Islington |
Wi-fi | |
| Croydon |
Internet | |
| Southwark |
Wi-fi | |
| Hackney |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Red Daz
(@Mozza1304) reported
Appalling service yet again from @bt_uk. No internet now since Friday, was supposed to come today to rectify the problem and haven't turned up, making my wife miss a very important Zoom meeting. Will be looking to cancel my subscription if this is how you treat customers.
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Jaimee Rowe
(@JaimeeRowe) reported
@bt_uk can you help us? We are new customers, booked internet to activate on 18th...still nothing and you’ve told us it could be after Christmas because an error in your system 😩
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Richard Newton
(@tracheotomy_bob) reported
@bt_uk I received several texts about what to do for the upcoming visit by an engineer. On the house phone. Have you tried to follow a link that's been read out by an automated system? It doesn't work... It said I needed to text back too. I don't see how that's possible.
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No ma banner
(@Kathlee91193552) reported
@bt_uk @TheSun a word on behalf of my mother who was released from hospital after 4 months fighting for her life with covid, she got home to her phone, internet and TV cut off and a bill for 846 quid for early cancellation 🤬 she's now unable to call anyone in an emergency.
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rebekah leyland
(@LeylandRebekah) reported
@bt_uk hi my internet has been down since Friday now. Is there something going on in the WN7 area that’s made it go off?
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Matthew Aston
(@MatthewAston8) reported
@bt_uk Are you able to help me with an order I made with @btshopuk can’t get any response and need an update on an order
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Jon Pinkerton
(@pinkyisatwit) reported
@bt_uk we have been cut off from broadband since 14th Dec due to you switching our line without authorisation. Now being told by the ‘priority’ reconnection team that they can’t do anything until 11th January. Not acceptable. Please help.
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Tony McMahon 🇪🇺
(@devoidofthought) reported
@btbusinesscare our office broadband in Hinckley (01455) is currently measuring at 7Mb/s. Why is it so slow??!??
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chris brayne
(@brayney12) reported
@bt_uk I explained all of this to your colleague via text and then voice calls , she very kindly pointed out that there was nothing wrong with the network and essentially I should turn it off then turn it on again . Only spend 1k a year with you so .......
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A.P
(@APjoinsthecrowd) reported
@bt_uk I've joined BT, booked my installation date - weeks in advance. I've waited in all day (8-1pm timeslot), been on the phone to the for 1h8m, to witness a sly update to my account at 5:30pm that there's a problem. No contact as promised, no update from engineer, NO Internet?