BT (British Telecom) outages and service status in Willesden, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Willesden, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 28, 1:55 PM GMT+1.
- Internet (65%)
- Wi-fi (20%)
- Total Blackout (10%)
- E-mail (3%)
- Phone (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent BT (British Telecom) outage reports came from the following cities: Wembley, Ealing, Hammersmith, Camden Town, Kensington, Paddington, and Brent.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley
|
Internet | 9 hours ago |
|
Ealing
|
Internet | 14 hours ago |
|
Hammersmith
|
Total Blackout | 1 day ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hammersmith
|
Wi-fi | 2 days ago |
|
Hammersmith
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
9 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Martin Rowell (@barbary51) reported from Hammersmith, EnglandOver a month now without telephone line. @bt_uk case manager is Liam, but despite my calls no callback to say sorry, or what’s happening. Appalling service from @BTCare @bt_uk
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Edward berry (@eddibfit87) reported from Hammersmith, England@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Ric Mann (@ricmann1977) reported from Camden Town, England@moodybastardo @alexhoweng @btsport Bit rude.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
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Dan Kelly (@dankell) reported from Camden Town, EnglandSo between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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James Morris (@JamesMorris77) reported from Hammersmith, England@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Aaron (@AAronJoey) reported from Camden Town, England@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
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Rendy Prakoso (@rprakoso13) reported from Camden Town, England@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
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StrawberrySocial (@StrawberrySoc) reported from Paddington, England@bt_uk apparently 2 am is an issue for streaming
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tico tico no fubá (@ticolespaul) reported from Hammersmith, England@btbusinesscare hey guys. I need some help
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Edward Kellow (@edwardkellow) reported from Paddington, England@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Chloe Rose (@chloe_rose812) reported from Kensington, England@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, EnglandWhy is my broadband not working in West London @bt_uk?
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Jack Teh (@JackTeh96) reported from Hammersmith, England@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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grace hooper (@messalinahooper) reported@bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!
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Gaelen McClean (@GaelenMcclean) reported@goatteeboy @bt_uk Same in nn14. Yours just not working?
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keely (@keely490544) reported@bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting
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Amy Lou (@Lashes_N_Ink) reported@bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!
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Mark Llewellyn (@markll64) reported@bt_uk Your email security is blocking access to the mail server as it suspects the network I’m on… works sometimes, then stops, change network and it’s a lottery if it works or not… I’ve setup a forward to gmail
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Darren Lloyd (@darrenglloyd) reported@bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.
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Faye Carter (@FayeLcarter) reported@bt_uk I've since been booted off the chat, had a text to say a complaint has been raised but no details of what or how, then had another text to say if I don't reply then the complaint will be closed. How do you reply? Every link sends you back to where you started with the messaging
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keely (@keely490544) reported@bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below
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CFD (@TenFourEverton) reported@bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW
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Angry Scotsman (@Ang_ryScotsman) reported@bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.