1. Home
  2. Companies
  3. BT (British Telecom)
  4. New Southgate, England
BT (British Telecom)

BT (British Telecom) Outage Report in New Southgate, Greater London, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near New Southgate, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Brentford, City of London, Enfield Town, Southwark, Westminster Abbey, City of Westminster, Paddington, St Albans, Wembley, Islington, Barnet, Hounslow, and Hampstead.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
London Internet 5 hours ago
Brentford Total Blackout 6 hours ago
London Internet 12 hours ago
City of London Total Blackout 23 hours ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • PaulyKendrick
    Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • RadioFacilities
    Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • MarianEWeadick
    Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • HungLee
    Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • matw69
    Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • MarianEWeadick
    Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • mishmash100
    Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • TheBonnieKiwi
    Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • BlackheathDogs
    Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • MarvManPro
    Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • AlsubaieSalem
    سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • Zarghum
    Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SharpStu
    Stuart Sharp (@SharpStu) reported

    @bt_uk Red lights flash on/off for 31 seconds, then single blue signal bar flashes for 18 seconds, then back to red flashing. Before it was remotely deactivated there was a single sold signal bar in white - which accordingly to the instructions is because the broadband is not working.

  • Zenreso
    zen (@Zenreso) reported

    @bt_uk bro all the devices in my house dont work w the internet. but calm i see how it is u dont wanna help me

  • alistair
    Alistair MacDonald (@alistair) reported

    @NewcastleCC @bt_uk There is a new phone/advert thing that has been installed on Minden St that is blocking the pavement. It was always a pinch point, but now it is wider it do down to single file. No idea what a mobility scooter will be. How can I get this looked at?

  • SharpStu
    Stuart Sharp (@SharpStu) reported

    @bt_uk It’s not signal Clare, it worked in situ until BT remotely deactivated it yesterday morning. I’m expecting a call sometime this morning from someone at BT. The whole episode has been woeful.

  • CRennie22
    Connor (@CRennie22) reported

    @bt_uk I have they said I had a pending stop with my previous provider after cancelling my contract however I gave them a phone about the issue and they said they had removed it and I should be able to place my order with BT.

  • HellJumper109
    Hazard (@HellJumper109) reported

    @bt_uk I am moving to a new build property next week which doesn’t have an ont box installed and bt couldn’t give offer me a package, I am a new customer. How can I arrange for an ont box to be installed?

  • Gussets99
    SueB (@Gussets99) reported

    @Harryb22 @btsport What useless sods, it's bad enough having to deal with things like that without having to put up with BTs incompetence. Hope it's sorted asap.

  • Harryb22
    Helen (@Harryb22) reported

    Was having a reasonable morning cancelling all my husband’s accounts. Everyone really helpful Then I phoned BT to cancel his @btsport account. An hour later and they’ve cut the broadband off as well . Can’t do anything until at least tomorrow. FUMING 😡

  • Jordaaanx
    JLGxo (@Jordaaanx) reported

    @BigBumblingBee @SkyHelpTeam @bt_uk Ours is down too. CF area

  • alistair
    Alistair MacDonald (@alistair) reported

    @bt_uk Also Mr Lewis Baldwin of @monoconsultants is listed. Can you help?