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BT (British Telecom)

BT (British Telecom) service status in New Southgate, England

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near New Southgate, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, City of London, Harrow, City of Westminster, Barnet, Camden Town, Southwark, Brentford, Enfield Town, Westminster Abbey, Paddington, St Albans, Wembley, and Brent.

CityProblem TypeReport Time
London Total Blackout 53 minutes ago
Hammersmith Internet 5 hours ago
Hammersmith Internet 5 hours ago
London Internet 10 hours ago
London Wi-fi 12 hours ago
London Phone 15 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • KBoylett
    Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • Matboy_Slim
    Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • robinhood126sta
    robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • harberlisalfc
    lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • jackbremer
    UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • memyself_n_boo
    Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • rajeevdatta
    Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • ManUtd_BITW
    Ray Rajani (@ManUtd_BITW) reported from City of London, England

    @truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)

  • Johnny_Murnane_
    Johnny Murnane (@Johnny_Murnane_) reported from Islington, England

    @bt_uk Working now thanks. App on phone, first time customer.

  • martinTayx
    Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • robertwoolley
    Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • PollyCziok
    Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • eventsbykitch
    Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • Nitin_s1
    Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • dadzoola
    dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • Mike_E_Neale
    Mike Neale (@Mike_E_Neale) reported from Harrow Weald, England

    Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

  • jlarsson89
    Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • uksov
    Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • MarzennaC
    Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • 1stclasslounge
    FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • damiendavis
    Damien Davis (@damiendavis) reported

    @SamM66506055 @bt_uk I've seen dozens of similar issues being tweeted. I can report an individual case, but it's quite obviously a system wide DNS issue.

  • alexsuprtramp
    G (@alexsuprtramp) reported

    @bt_uk @ree_bec_kahh_ Hi Trevor, service status says fine but based on sheer number of reports suggests bt have an issue they haven’t even realised yet. Online gaming does not work for basically anyone….so bt have a big problem they need to fix please.

  • SamM66506055
    Sam M (@SamM66506055) reported

    @_georgiarosetta @bt_uk Same issue here - and it didn't help switching off Web Protect...

  • haydenparsonsx
    hayden (@haydenparsonsx) reported

    @callum38 @bt_uk same, not working may be down

  • catmorse99
    qwerty (@catmorse99) reported

    @bt_uk still unable to log in onto my Playstation 5. Keeps saying NAT error every single time. Help?

  • _eeston
    John 🏊🚴🏃💻 (@_eeston) reported

    @kernowimmigrant @bt_uk Same issue. Thanks for flagging 🙏

  • DiscoDan18
    DiscoDan (@DiscoDan18) reported

    @bt_uk @AJG16598 Same problem here with PS5 NAT TYPE failing, Xbox also stuck on NAT TYPE moderate.

  • Krazyboy9Y
    Krazyboy9 (@Krazyboy9Y) reported

    @bt_uk Having problems connecting to internet on my ps4 and alexa is this a wifi problem or something else

  • LFC_PS79
    PS79 💙 (@LFC_PS79) reported

    @bt_uk Is their an issue with your network today? I'm having connection issues with devices, I cannot use your app to test for faults as it says their may be a problem on your end.

  • AJDeeganTV
    AJDeeganTV (@AJDeeganTV) reported

    @kernowimmigrant @bt_uk am fed up with BT m8 nothing but problems all the time and they always pass the blame on