BT (British Telecom) Outage Report in New Southgate, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in New Southgate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near New Southgate, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hammersmith, London, Westminster Abbey, Enfield Town, City of Westminster, Paddington, St Albans, Wembley, Islington, Barnet, Hounslow, Hampstead, Newham, and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 9 minutes ago |
|
Hammersmith
|
Internet | 4 hours ago |
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London
|
Internet | 7 hours ago |
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Hammersmith
|
Internet | 14 hours ago |
|
London
|
Internet | 17 hours ago |
|
London
|
Wi-fi | 19 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Dein Moore (@deingerous1) reported from Stratford, England@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Morris Hickey # Stay home, beat Corvid-19 # (@Morris2906) reported from Chigwell, EnglandSCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Dein Moore (@deingerous1) reported from Stratford, England@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Caz ☺🏴 (@caz_08) reported from London, England@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandI ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Caz ☺🏴 (@caz_08) reported from London, EnglandWell done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@btsport why are you not making it easy for your customers to pause your service like sky
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Jenni Hibbert (@jhibbert1) reported from Hammersmith, England@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Colin McFarlane (@colinmcfarlane) reported from Hackney, England@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Emma Stone Sports Therapist🦸🏼♀️ (@EmmaStonePT) reported from Enfield Lock, England@dannzy1 @bt_uk very slow all week 👎🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ScouserinlondonO (@SneakingNICO) reportedThat was bloody awful by our prime minister @BorisJohnson he sounded like a presenter off @btsport looking left and right for reassurances and backing after making very statement. None of those questions asked was from an average Londoners concerns or perspective. Terrible!!!!!!!
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Ryan 🏴 (@Ryan04__) reported@bt_uk **** Yous man ya bunch of ******* frauds paying like 70 a month for some ******* shitty WiFi I'm on 400 ******* ping on cod HELP
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GandalfTheBeard (@gandalf_beard) reported@bt_uk What's the problem BT? Why you gotta fail me? 5 minutes left to activate Sitting on my chair Pulling out my hair, can't you see?
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✨Wear a mask✨ (@ReginaPhalan9e) reported@bt_uk Our internet in the NE6 area has been down since 12:30 13/01/2021, Do you have any updates?
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Allen Heard (@AllenHeard) reportedHelp me out internet, I have a faulty @bt_uk disc, BT have given me fault reference, told to go back to @EE as I bought from them, (owned by BT anyway) product is guaranteed for 3 years, EE said they only replace within 30 days, each saying the other should replace. Help!!
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Steph Larby (@Stephlarby) reported@bt_uk Can you please tell me if I took out a 2 year contract with you because I thought it was 18 months. Also surely you are in breach of contract by not providing the service that I am paying for. It took 11 hours to update and install my mobile. That can’t possibly be right.
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Katherine (@KatGoulder) reported@mashead_2000 @bt_uk The process to get to this point has been super frustrating. So disappointing that the issues arose in the first place and then the calls teams we unable/ unwilling to try and resolve. Good luck!
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Frunchie# livinglife (@3b6a1d326f834c7) reported@bt_uk just had 1hr and 40 mis with Amit on technical support given I had issues with all sorts of things. Brilliant support and very patient. Very good and listened to my mini rant about the BT Tv crapola remote that has a back button directly under the down arrow that has
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Katherine (@KatGoulder) reported@mashead_2000 @bt_uk We’ve had an engineer round today (thanks to the social media team @bt_uk). Whilst the fault is not yet fixed and we are running off the previous owners broadband as the switchover has not yet happened we have, finally, made some progress and got someone to identify the issue.
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Emma Kirby (@emmakirby966) reported@bt_uk another call from BT with no update on when we will have wifi and phone it’s only been 3 months since our original order has to be the worst ever company for there customer service