BT (British Telecom)

BT (British Telecom) Outage Report in New Southgate, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Southgate, Greater London, England 02/20/2026 04:15

February 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Southgate, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Newham, Hackney, Stanmore, Southwark, London, Wandsworth, City of London, Camden Town, Edgware, City of Westminster, St Albans, Enfield Town, Poplar and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomNewham Phone
United KingdomHackney Internet
United KingdomStanmore Internet
United KingdomHackney Internet
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenWeedon Helen Weedon (@HelenWeedon) reported

    @bt_uk Not really, you have decided not to bother getting my parents up and running with a connection in their new home, despite them having no mobile signal and my Dad just out of hospital. You then don't return their call and now I'm being pushed from pillar to post.

  • Deadbolt84 Jon Langley (@Deadbolt84) reported

    @SaleRugbyNews @btsport @virginmedia you've actually had it working? It's never worked once for me...

  • petecole54 pete (@petecole54) reported

    @bt_uk You must be really tired of having to be your companies plaster. Don't you wish they would actually take advice and change stupid policies?

  • simoneperrin123 Simone Perrin (@simoneperrin123) reported

    @bt_uk He left me with no service at least 10 people in connections spoken too I received a txt to say no update until Tuesday the earliest . I work from home the mini hub is useless need I go on 😡

  • simoneperrin123 Simone Perrin (@simoneperrin123) reported

    @bt_uk Terrible new customer service experience , if I treated customers like BT does I would know about it . My order was placed 6 weeks ago ,engineer came to install last Thursday which he left call point in a dangerous position . I have been passed from pillar to post I could go on🤬

  • UncleBranston JBranston (@UncleBranston) reported

    Just had @bt_uk tell me that if I cancel my BT Halo package,due to not receiving full internet signals (Using boosters we bought) & go to BT Basic package, we will go to COPPER wired internet.We are disabled @ScotGov wont help us, but help Basic Customers.

  • joefinnegan_ Joseph Finnegan®™ (@joefinnegan_) reported

    Worst prelims ever?🤷 @btsport #UFCVegas22

  • simoneperrin123 Simone Perrin (@simoneperrin123) reported from Wellingborough, England

    @bt_uk If you private message or hey maybe call me you can read the length of my complaint!!

  • Affordll afford (@Affordll) reported

    @bt_uk Funnily enough we switched from you as we did not get anywhere near our promised speeds and had constant latency issues

  • ra_ainsworth Robert Ainsworth (@ra_ainsworth) reported

    @ btsport turn down the pitch microphone at saints rugby