BT (British Telecom) Outage Report in New Southgate, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near New Southgate, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Southall, Poplar, Hammersmith, Hounslow, Hampstead, City of London, Greater London, Harringay, Southwark, Ealing, Barnet, Islington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con
(@TheBonnieKiwi) reported
from
Poplar, England
@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Musicography
(@musicography) reported
@vhixy @SkyHelpTeam Exact same issue with me. Also in York but I’m a @bt_uk customer. They are sending an engineer on Friday but seems odd that others in York are having same problem today.
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Matthew Harris
(@MatthewGHarris) reported
@bt_uk Five day lead time to fix a problem on your network is a disgrace. No phone and no broadband meaning can't work from home!!
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liam
(@liammhornerr) reported
@bt_uk So tell me why the engineer has connected the main one in a 3 story town house in the room that is furthest away from the main rooms? Where was the logic? We’ve constantly had issues with BT and now you’re trying to tell me we have to pay £210 after a dreadful pandemic for it? No
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Vanessa Willcock
(@VanessaWillcock) reported
@bt_uk Absolute b*llocks, every time we have a power outage our EE signal goes down too. Nothing is being done to support rural communities. We’re the 1% that doesn’t matter. We can’t even dial 999 in an emergency.
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Chris
(@King_CJK) reported
@bt_uk It is. Done that with @SkyHelpTeam. Now @bt_uk Openreach need to look into this issue in York YO31 and YO24 at least otherwise it will have a load of engineers booked via Sky
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Chris
(@King_CJK) reported
@bt_uk It's 2022. We say no isnt a solution. I've done all of that. The problem is seemingly the BT Openreach monopoly on lines and other providers having to use them.
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Willgoose
(@willgoose) reported
@bt_uk My parents have now made 30 calls to you since mid December and the problem with their landline isn’t sorted. First you got rid of their number and then once you restored it they can’t receive calls from other landlines. They are getting very frustrated. Please sort asap
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ً
(@DamaniJDias) reported
@ArsenaLouu @SkySportsPL @btsport Never happening when it comes to the UK mate. I can guarantee you, instead of investing a few mill in 8k cameras they'll just level up on the yearly TV tariffs.
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liam
(@liammhornerr) reported
@bt_uk I’ll go to ofcom then, I’m not paying for something that again, your engineer has done, if you really want, I will give you video evidence of where the ports in question are, I’m not stupid
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👊
(@MoistSausage14) reported
@btsport should be ashamed of the quality of service for this #WorldSeniorsDarts I’ve never seen such a terrible set up. The players and fans deserve much more. #btsport