BT (British Telecom) outages and service status in New Southgate, England
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- BT (British Telecom) generated 1 outage signal in the last 24 hours around New Southgate, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 8, 5:00 PM GMT+1.
- Internet (74%)
- Wi-fi (16%)
- E-mail (5%)
- Total Blackout (5%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in New Southgate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Southgate, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Harringay, Islington, Waltham Forest, Barnet, Waltham Cross, Camden Town, Enfield Town, Potters Bar, Hampstead, Muswell Hill, Woodford Green, Buckhurst Hill, and Edgware.
| City | Problem Type | Report Time |
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Internet | 20 hours ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Internet | 7 days ago |
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Internet | 8 days ago |
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Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Kylie Ainslie (@DrKAinslie) reported from Islington, EnglandYou know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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lisah1974 (@harberlisalfc) reported from Hackney, England@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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simon phipps (@simonphipps) reported from Camden Town, EnglandAnother week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England@andrewsduncan1 @btsport They have a policy of employing crap analysts
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Community Focus (@_communityfocus) reported from Barnet, England@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
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Peter Hughes (@PeterLingua) reported from Tottenham, England@bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464
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Bill / 葛威 (@BillGlover) reported from Camden Town, England@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
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Colin McFarlane (@colinmcfarlane) reported from Hackney, England@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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Jess Brittain-George (@jbrittaingeorge) reported from Hackney, EnglandHi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
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Liz (@ejp72) reported from Walthamstow, England@btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.
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DebsF (@Debsgf) reported from Barnet, England@bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Polly Cziok (@PollyCziok) reported from Hackney, EnglandOur @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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Richard (@sirblackers) reported from Walthamstow, England@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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john durant (@johndurant63) reported from Islington, England@bt_uk waited five hours for a engineer No communication Anotherost customer
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Helen Parton (@TotalOfficeBook) reported from Tottenham, England@bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.
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Steve (@Britinfloridaus) reported from Cuffley, England@bt_uk I would but the number was withheld. I am not a bt customer either.
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Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England@MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue
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Teena Antoniou (@teenaantoniou) reported from Walthamstow, England.@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reportedI called @bt_uk to cancel a service we're not using. The "guide" put me on hold for ages, then the line went dead, followed by an automated SMS asking what I thought of the service. Not very good is the answer!
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Apex Signs (@apex_signs1) reported@btbusinesscare I’ve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? 🤬🤷🏻. I’m being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesn’t understand!! 😱😱
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Mark Haynes (@IQuitMuskspace) reported.@bt_uk @WeAreOpenreach WHAT A SHAMBOLIC BUNCH OF HAPLESS BUFFOONS YOU ARE. ALL I WANT IS RAMS AHEAD OF AN INSTALL AS YOU GOT IT WRONG LAST TIME. THEY HAVE BEEN PROMISED BUT NEVER DELIVERED. YOUR 'GUIDES' LIE TO CUSTOMERS. I HAVE EVIDENCE.
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Andy Mich (@MrAndyMich) reported@bt_uk I don’t need to call any number I need BT and the people making these stupid decisions to realise they’re putting their customers at risk. The issue is you weren’t able to spot whether it was a scam number or not. So the question is why are BT as a company putting their customers through this? Please listen to what I’m saying and pass my deep concerns to the people making these stupid decisions.
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Steph Murray (@DerekDonkey1977) reported@bt_uk Referring someone to Ofcom when you won’t fix your own issues is not a solution
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Philip Godfrey (@Fliposteo) reported@bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Simon Bowler (@simonjbowler) reported@bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.
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ems7 (@ems7) reported@bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.
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Deborah Bebbington (@DeborahBeb1o5) reported@bt_uk Internet has been unavailable since yesterday morning, your tech bot is useless and now being told it’s a in-house problem even though it’s an area issue with everyone experiencing issues, been told engineers will be out Monday, there won’t be enough engineers mk