BT (British Telecom) outages and service status in New Southgate, England

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Southgate, England

The most recent BT (British Telecom) outage reports came from the following cities: Woodford Green, Hackney, Edgware, Islington, Waltham Forest, Harringay, Barnet, Waltham Cross, Camden Town, Enfield Town, Potters Bar, Hampstead, Muswell Hill, and Buckhurst Hill.

City	Problem Type	Report Time
Woodford Green	Internet	4 hours ago
Hackney	Internet	5 hours ago
Hackney	Internet	17 hours ago
Hackney	Internet	20 hours ago
Hackney	Internet	1 day ago
Hackney	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

• 
  Lynn MT (@Team_M_T) reported 6 seconds ago from Tottenham, England

  @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

• 
  Helen Parton (@TotalOfficeBook) reported 2 minutes ago from Tottenham, England

  @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

• 
  グラハム・スミス® (@BancoDePapa) reported 8 minutes ago from Tottenham, England

  @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 12 minutes ago from Hackney, England

  Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

• 
  Daniel Hirschmann (@danielhirschman) reported 12 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  Giuseppe Sollazzo (@puntofisso) reported 16 minutes ago from Tottenham, England

  @bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.

• 
  Adam Cannon (@adam_cannon) reported 17 minutes ago from Barnet, England

  had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

• 
  Dan Kelly (@dankell) reported 19 minutes ago from Camden Town, England

  So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

• 
  Helen Parton (@TotalOfficeBook) reported 20 minutes ago from Tottenham, England

  @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

• 
  Mila Griebel (@MilaGriebel) reported 22 minutes ago from Camden Town, England

  @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

• 
  Ria Hall (@memyself_n_boo) reported 23 minutes ago from Enfield Lock, England

  Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

• 
  Kylie Ainslie (@DrKAinslie) reported 24 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Matt Di'angelo (@matt_diangelo) reported 31 minutes ago from Enfield Lock, England

  I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

• 
  Michael Way (@8twisden) reported 39 minutes ago from Camden Town, England

  @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

• 
  Teena Antoniou (@teenaantoniou) reported 41 minutes ago from Walthamstow, England

  .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

• 
  RayWilliamAllsop #RaRa (@rayallsop1983) reported 44 minutes ago from Enfield Lock, England

  @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

• 
  mark cording (@sparkloaf26) reported 44 minutes ago from Barnet, England

  Well done @btsport the signal is shocking freezing and cutting out

• 
  simon phipps (@simonphipps) reported 49 minutes ago from Camden Town, England

  Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

• 
  DebsF (@Debsgf) reported 57 minutes ago from Barnet, England

  @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

• 
  Rendy Prakoso (@rprakoso13) reported 58 minutes ago from Camden Town, England

  @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CG2009 🦓🦓 (@CatherineG2009) reported 3 minutes ago

  @btbusinesscare Not helpful really. Any business needing help has to wait for Tuesday. Absolutely useless service. Currently experiencing THIRD week this year of broken service. Bank holiday should be my busiest time, but I’ve had to close. 0/10.

• 
  Kenta (@nemurikyosirou) reported 3 minutes ago

  @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

• 
  Ann Merrigan (@MerriganAnn) reported 3 minutes ago

  @bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??

• 
  Brian McBride (@brian_mcbride1) reported 4 minutes ago

  @bt_uk Today I have with the help of Abdi in BT Stockport, finally resolved the issue. Took a little time but was aware of the known problem and should be recognised for her determination in getting sorted. Allison Kirby take note & dont hack loyal long standing customers off.

• 
  Darren Lloyd (@darrenglloyd) reported 5 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Sad Banana (@SadBanana9999) reported 8 minutes ago

  @hippyjan1 @bt_uk Seems to be affecting so many people 😡😡 cant log in my account AT ALL. How useless is this?? I used different provider for last 10 years and I never had this hell!

• 
  Darren Lewis (@Darren_Lewis1) reported 8 minutes ago

  @bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.

• 
  Philip Aggrey (@Felipe_Grey95) reported 11 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

• 
  bazzer (@thematrixzion) reported 13 minutes ago

  The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 16 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.