BT (British Telecom) Outage Report in New Southgate, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near New Southgate, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, St Albans, Southwark, Wandsworth, Islington, Camden Town, Newham, Paddington, Poplar, City of Westminster, City of London, Barnet, Harrow and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| St Albans |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Kelvin Thomson
(@ThomsonKelvin) reported
from
Barnet, England
@bt_uk Broadband seems to be down in Barnet area. Please advise
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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Rob Fisher 💙
(@rob_fisher_efc) reported
from
Tottenham, England
@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Keith
(@Keifski) reported
@bt_uk Hey - Since the downtime, I have had issues with upload speeds being as low ad 400kbps. I have done the usual things like restarting the router, changing the channel etc with no luck. Are you able to do tests from your side?
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Debbie Hales
(@AsbestosLtd_UK) reported
@BT_UK Thanks for not helping in anyway. I’m aghast that you’ve so little respect for your clients & think that because you abdicate responsibility of a duty of care, you don’t have to understand the human element of your service. Ultra reliable, anything but!
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Grumpy old man regularly spurting hot air(get it?)
(@Welshgeyser) reported
@bt_uk Call was answered at 32 mins. Email service was down, apparently. Given the volumes of calls why do you not have a way of advising callers that you are aware there is a problem?
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Abby
(@its_abbyx1) reported
@bt_uk I don’t know if my wifi in my area has gone down and really wanna know why it’s so slow
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staying_Mum 💙
(@staying_Mum) reported
@bt_uk WHAT is going on with your service?? Internet Constantly crashing since y'day, & I've been unable to get onto your website to run a/ny "checks" (usually a waste of time anyway as your website is so badly designed). Goodbye from a very-soon to be, Ex Customer.🤬
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Jonny Holiday
(@janek_9) reported
@bt_uk No, no known issues for my area according to the link.
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Debbie Hales
(@AsbestosLtd_UK) reported
@bt_uk Thanks for not helping in anyway. I’m aghast that you have so little respect for your clients & think that because you abdicate responsibility of a duty of care, by hiding behind T&C’s, you don’t have to understand the human element of your service. Ultra reliable, anything but!
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Jonathan
(@jho_zrh) reported
@bt_uk hi, I’m having trouble watching my subscription channels and keep getting told that I need to set up despite having the VIP package. Is there an issue tonight or can you help please? Resorting to watching Sky channels on NOW TV on the BT Box
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Debbie Hales
(@AsbestosLtd_UK) reported
@bt_uk Our move changed from today to 27th July. It seems the installation was moved, but not the cessation. I can understand human error, but not having the ability to swiftly correct errors is appalling for an organisation such as @BT_UK
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Jonny Holiday
(@janek_9) reported
@bt_uk is BT wifi down? The yellow light on my hub is showing. Have tried switching off and back in a couple of times but no luck. Anything else I should be doing? Cheers