BT (British Telecom) Outage Report in New Southgate, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in New Southgate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near New Southgate, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Southwark, Barnet, Chingford, Camden Town, Tower Hamlets, City of Westminster, Hackney, Wandsworth, Wembley, Islington, Ilford, Hounslow and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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TQ
(@Trizz_7) reported
from
Hackney, England
@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
@bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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KP 🇺🇸
(@kylepont) reported
from
Ilford, England
Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alvin Fowler
(@alvstar1984) reported
@bt_uk are there internet connection problems in London this morning or is it just me? I’m in West London. #bt #hammersmith #btbroadband
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Paul Varcoe
(@Varcs) reported
Pretty appalled at @bt_uk response to a line fault. My mum who is 83 and shielding reported line not working last night and BT's response "we can get to you on the 25th Jan". Great, so now she is more isolated than a self isolater. Disgraceful.
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Luke Pepperell
(@PepperellLuke) reported
@bt_uk I don’t have Halo and was told on the phone I can upgrade but I’m not paying extra when it’s not my fault my service is not performing as expected
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Danny
(@dannysmith54) reported
@EuphoricTrashh @bt_uk Wow and I thought mine was bad😮
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Tyson
(@tyjro) reported
@bt_uk - Internet going up and down this morning- more down than up. Mini hub sent out as part of "Halo" previously is now showing "Invalid SIM" and "BT Wifi" is dropping out too. Please help!
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Not Jim White
(@NotJimWhite1) reported
No objectivity, means absolutely no credibility, that was @btsport last night, you had Steve McManaman shouting NOOOO whenever Villa lost possession, and @rioferdy5 making a fool of himself in the studio, Is it any wonder your subscription numbers are so awful?
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Pamela Goodman
(@goodman_pamela) reported
@bt_uk 45 mins to get through to BT. Never a straight answer. Inability to fix broadband supply now down since 18/1. How is a community expected to work/teach from home? Beyond useless. And @OpenreachHelp too. Shame on you both.
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Eric Rawson
(@ricrawson01) reported
@Mcfcok71 @btsport Mc Manaman is an idiot.He also was one of the most idle and disinterested ‘players’ I’ve ever seen in a City shirt.He is THE reason I wouldn’t dream of subscribing to @btsport.
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RobWood1963
(@RWood1963) reported
@leekpee BT have never been ‘alright’ mate ! Tyler and co are **** but these ******* take being shite to another level ! Imagine employing all those experts and finding out they don’t know the rules @btsport
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Jo Puzey
(@JoPuzey) reported
@btbusinesscare Good Morning @BTBusiness our phone system is still not working correctly and is impacting our service delivery. I can’t get through to the technical team due to lack of staff which I understand in current times, however we need this resolved.Please could I get an urgent response?