BT (British Telecom) Outage Report in New Southgate, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near New Southgate, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Hampstead, Newham, Muswell Hill, Woodford Green, Fulham, Paddington, Hammersmith, Wandsworth, Enfield Town, Wembley, City of Westminster, Hackney and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hounslow |
Total Blackout | |
| Hampstead |
Internet | |
| Newham |
Wi-fi | |
| Muswell Hill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con
(@TheBonnieKiwi) reported
from
Poplar, England
@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Drinkwater 🥤
(@karldrinkwater) reported
@bt_uk The problem isn't something you will be able to help with. One of my Simpler Networks powerline adapters stopped working. Totally dead. Probably the fuse. I removed the four screws to check but it still won't open. I wanted to know if there's a catch, or a fifth screw I missed.
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AJ💙🌈🩻
(@pigatatatty) reported
@bt_uk so one again you are adding boosts to my mothers bill that haven’t been asked for, your customer service is non existent and after an hour on the phone she is suddenly not the primary account holder! Disgraceful
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jimmy
(@i8wigan) reported
@bt_uk To be honest our contract is up at the end of next month so we will be switching the service is shocking. I won't be sorry to leave if I'm totally honest with you.
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James Shearer
(@ShearerJ89) reported
@BTCare could you please send an engineer out. Terrible connection issues all the time, I work for openreach and the tests I’ve carried out are awful. I’d look into it more but I haven’t got the time and my property isn’t on the patch I work from. Thanks
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Nigel Haynes
(@comicbooknigel) reported
@bt_uk Any reason my internet is so damn slow today? Can’t get through a tv programme without buffering multiple times
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Karl Drinkwater 🥤
(@karldrinkwater) reported
@bt_uk Tech support. I was told: "They can be reached at: 0800 218 2182 Or 0808 100 6116 Or 0800 145 6789 Timings : 9am to 5:30pm on Mon-Fri and 9am to 2pm on Sat" Try 0800 218 2182 and press 2, see if it hangs up on you as well.
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Peter Drage
(@PeterDrage) reported
@bt_uk Do you have anymore information and an ETA it has now been 9 hours without Internet. For those of us that work from home and relay on connectivity it is not acceptable having no information on what the issue is or and ETA.
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Ed Page
(@EdPage_) reported
@bt_uk any update on issues in Milton Keynes. Sky Broadband been down since 5:30am. Was this a planned event? What’s the issue? When will it be up again?
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gentleybentley
(@gentlybentley) reported
@bt_uk What’s the simplest way to check on the status of the major internet outage in Milton Keynes if you do not have a land-line number as part of your package (ie: internet only)?
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Mr_CPettit
(@Mr_CPettit) reported
@bt_uk I’m afraid we’ve already had line tests run, and lots of contact from BT (which I appreciate). The problem is clearly @OpenreachHelp , but they are not fixing the issue quickly. How can me and my neighbours put pressure on open reach? We need this fixing very quickly for work.