BT (British Telecom)

BT (British Telecom) Outage Report in New Southgate, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Southgate, Greater London, England 01/27/2026 10:10

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Southgate, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, London, Southwark, Hackney, Poplar, Hounslow, Barnet, Harrow, City of Westminster, Northolt, Wembley, Paddington, Southall, Ilford and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWandsworth Phone
United KingdomWandsworth Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • submita subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • antoniofrank82 antonio (@antoniofrank82) reported from Brentford, England

    I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    @bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.

  • kylepont KP 🇺🇸 (@kylepont) reported from Ilford, England

    Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

  • ElmslieEnder Sudhir Rawal (@ElmslieEnder) reported from Wealdstone, England

    What an enjoyable watch #poundland was @btsport . The rejuvenation of Chelsea. Can’t believe @eddiemacbawa was left in the cutting floor! Played at Harlington a couple of times and remember how awful it was as Sunday morning player let alone as a professional.

  • Trizz_7 TQ (@Trizz_7) reported from Hackney, England

    @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • JAndresDJ97 J Andres 🎧 (@JAndresDJ97) reported from Brentford, England

    @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • Mutsa8 Mutsa Magadah 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇿🇼🇧🇷 (@Mutsa8) reported from Camden Town, England

    @StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • RadarRadar Alan R Adair (@RadarRadar) reported from Hounslow, England

    @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

  • albsar1970 Al Sarpong (@albsar1970) reported from Kensington, England

    Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

  • susan_pym Susan Pym (@susan_pym) reported from Brentford, England

    To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • xxemmahanratty ℰ𝓂𝓂𝒶 ℋ𝒶𝓃𝓇𝒶𝓉𝓉𝓎 💓 (@xxemmahanratty) reported

    @bt_uk I have been having problems again with the connection I get in my bedrooms I have complete WiFi which I pay extra for each month and I still do not receive a good connection in the bedrooms!! I do have another disc which I use too and that’s connected to my router x

  • cavemanshariCFC Shazza CTID (@cavemanshariCFC) reported

    @bt_uk hey, your chat function doesn’t seem to be working anymore. Can you help?

  • Gerannosaurus Gerannosaurus (@Gerannosaurus) reported

    RUGBY TWITTER How the hell do I watch Wasps v Munster? I couldn't watch live today, but assumed I could just throw money at the problem later 😢 NowTV don't do on demand. Eir sports pack with BTsport is discontinued. Will UK BTsport work in Ireland?

  • jjrosset Jerome Rosset (@jjrosset) reported

    @btsport Hi I just paid for a monthly pass and your website said it was unsuccessful but you took the money from my bank account and I can’t watch the sports I have paid for. You are total ****.

  • Cwedol Richard Stringer #BlackLivesMatter (@Cwedol) reported

    @HerenesM @virginmedia Who came and agreed there's and issue and would call me to confirm when. Noticed this morning I have an appointment booked for January with no notification or any checking I am available. I wish I'd stayed with @BTCare and that's saying something.

  • Ellh92 Elliott Holmes (@Ellh92) reported

    @bt_uk trying and trying to cancel my tv package now contract is up, your site sends me in loops and doesn’t give me the option. But can easily upgrade! I want broadband only can you help

  • meer_salt Hollins EcoAnarchist Collective💙 (@meer_salt) reported

    First day off work, now going to waste the morning trying to speak to someone at @btbusinesscare, the worst customer service in the world, currently threatening me with legal action over money I don’t owe them after they cut off my landline which was provided by another company

  • bgste Steve Williams (@bgste) reported

    @bt_uk Hello, you have ANOTHER engineer booked for today. Last time (only last week) it worked for one day before problems started again. No doubt I will need assistance with this again soon. Plus to discuss compensation for a dismal service.

  • KandyKandy2013 Kirsty (@KandyKandy2013) reported

    @bt_uk No I recieved a help message where I found out it was down for works although this was for over 2 hours at a peak time with no warning!!

  • bricshirt @bricshirt (@bricshirt) reported

    .@bt_uk It's been 17 DAYS since storm Arwen brought phone cable down nr home. 17 days of no internet or phone contact. No mob.signal where i live. Expense, lost work & missed online Uni course. Why is it taking SO long, its one cable.