BT (British Telecom)

BT (British Telecom) Outage Report in New Southgate, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Southgate, Greater London, England 01/17/2026 06:05

January 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Southgate, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, City of London, Hackney, Hammersmith, Greater London, Harringay, Southwark, Ealing, Barnet, Islington, Wandsworth, Enfield Town, Stanmore and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHampstead Wi-fi
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tommydog81 Thomas Underwood (@Tommydog81) reported

    @DBFalks87 @btsport Was just thinking the same thing. Poor

  • hadagohero Hadagohero (@hadagohero) reported

    @cjg2405 @btsport Have you enabled former BT Broadband users to buy the monthly pass yet? Currently they can’t. Ring the call centre? ‘It’s a digital product, we don’t support it’. Disgraceful attempt to force cricket fans into an annual contract. @ofcom are looped in - yet you do nothing. Why?

  • LEEMOSS03845717 lee moss (@LEEMOSS03845717) reported

    @btsport any chance of some neutral commentary awful can't listen to this for the series 😕

  • Ascoyne Sibella Holland (@Ascoyne) reported

    Wow. This is some **** production already. ‘Superfans’ stating the bleeding obvious. Dire. @btsport #Ashes2021

  • Tyler_Peacock Tyler Peacock (@Tyler_Peacock) reported

    @btsport using your online service is like being back in the 90’s. Don’t bother acquiring sporting events if you aren’t up to the job.

  • SeanCalfe Sean Calfe (@SeanCalfe) reported

    @btsport embarrassing for English Sport. Terrible coverage of the Ashes. What a shame they're trying to ruin a great event. Get your own commentators and feed. Bloody awful.

  • _paulthomas_ Paul Thomas (@_paulthomas_) reported

    My word @btsport this is awful… interviewing some student in his dorm as build up to the #Ashes what are you thinking?!

  • ChrisS1mpson Chris Simpson (@ChrisS1mpson) reported

    I was looking forward to the #Ashes2021 until I found out that @btsport have it. They can't do telecommunications let alone sport. And now I have to cancel my @SkySports sub. I'm running out of sports to watch.

  • hadagohero Hadagohero (@hadagohero) reported

    @btsport @btsportcricket Have you enabled former BT Broadband users to buy the monthly pass yet? Currently they can’t. Ring the call centre? ‘It’s a digital product, we don’t support it’. Disgraceful attempt to force cricket fans into an annual contract. @ofcom are looped in - yet you do nothing. Why?

  • Henchman66 John Hench (@Henchman66) reported

    @btsport The information bar at the bottom of the screen for the cricket is horrible. It’s really distracting.