BT (British Telecom) Outage Report in Greenwich, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Greenwich, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Hackney, Newham, Hammersmith, Croydon, Paddington, City of Westminster, Ilford, Hampstead, Muswell Hill, City of London, Longfield, Romford and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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pmolloy
(@hairy_chef) reported
from
Bromley, England
@bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.
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Jessicaannewoodley
(@JessicaWoodley) reported
from
Hackney, England
@bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!
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Kriss Baird
(@krissbaird) reported
from
Islington, England
@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Katy Johnston
(@katynaomi56) reported
from
Wandsworth, England
@bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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Emma Leon
(@emmasleon) reported
from
Lambeth, England
@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Aaron
(@AAronJoey) reported
from
Camden Town, England
@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Max Sammarco
(@maxsammarco) reported
from
Lambeth, England
@btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@btsport @WWEUK Awful decision!!!
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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PaulHowarthUK
(@PaulHowarthUK) reported
@bt_uk No. Have u seen how many there are & the poor condition of them?! It's every phone box in Catford & Lewisham! I'm not running around getting locations, phone numbers of all these boxes for you. Pls, just send out your maintenance team to London Borough of Lewisham & fix them all!
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Daniel
(@TheSKYNDicate) reported
@bt_uk I had an E-Mail staying my BT Cloud service is being cancelled in 30 days. It states "In 30 days time, if your BT Cloud storage isn't linked to a broadband account, the data will be deleted and you'll no longer be able to access BT Cloud." How do I link it to my broadband?
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Chris Dixon
(@FactOrDixon) reported
@Joe_Henegan @bt_uk Why don’t you change the password to the date you login and then tweet about it on that date… then just look back at your old tweets to remember your password
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Roger Keith Walsh 🔶💙
(@rogerkeith1) reported
@bt_uk I think BT need help for the third time sending my equipment to a previous address we left 9 years ago! And you moved our line etc to our current address! BT are rubbish
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AdvantureTimeUK
(@AdvantureTimeUK) reported
@bt_uk @financialombuds if BT close an unresolved issue each time I called but the same problem persists, surely I'm entitled to compensation from the first complaint and not the latest of 5?
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Emily Lewis
(@emilewis) reported
@bt_uk my internet has not been working consistently for over a week now. It connects for a few hours then disconnects for over 6 hours. Is there an issue in my area
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AdvantureTimeUK
(@AdvantureTimeUK) reported
@bt_uk Need help with compensation from July to now. Just because you closed the complaints after your incompetent "experts" said it was OK when it clearly wasn't doesn't mean my complaint was resolved.
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Mrs B
(@2posh2wash) reported
@bt_uk hi, remember me? I tweeted you some weeks back about my landline and broadband issues? Well here we are, 24/1/23 and I have still not been reconnected. You disconnected me on 18/12 -3 days before you were coming to connect full fibre.
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B
(@BDPRRL) reported
@bt_uk hey how do I report a broadband outage in my area??
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Toffee Balboa™ UTFT !
(@steved_GT) reported
@bt_uk The BT Virus Protect app isn’t working on Android. I sign in and get a server error and Try Again Later message. Are you fixing ?