BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 02/28/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Leyton, Hackney, Camden Town, Waltham Forest, City of London, Poplar, Newham, City of Westminster, Hammersmith, Chigwell, Islington, Ilford and Southwark.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLeyton Internet
United KingdomHackney E-mail
United KingdomCamden Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Elaine_11 Elle (@Elaine_11) reported

    @bt_uk hi BT. You keep messaging me saying you’ve not got my hub back but I’ve replied to the sms with proof of postage. Can you help me

  • Gods_dove 🕊 🕊 (@Gods_dove) reported

    I would rather stick my face in a deep fat fryer than try to sign up to @bt_uk WiFi wtaf is going on there. On 5 continents never had such **** response.

  • RosalindinKent Rosalind Riley (@RosalindinKent) reported

    Good ****** but @bt_uk #DigitalVoice is a terrible pain in the neck. Call quality is so poor I have started asking people to use WhatsApp for calls instead (our mobile signal is virtually non-existent). The customer service people are always nice but I haven't got the energy...

  • Metaorphan Rich Ward (@Metaorphan) reported

    @bt_uk I already have and they were not of much use either. That BT might expect me to pay to improve the network infrastructure is immoral

  • D3moralizer D3mo (@D3moralizer) reported

    @bt_uk @J16642009 Is what’s happening BT are just a **** company? I loved the last time we had no internet for 3… yeah not a typo, 3 weeks and your team told me to go buy a screwdriver to go do my own tests on the line.

  • FrankParkes Frank Parkes (@FrankParkes) reported

    @bt_uk Hi Theresa, I have tried everything on this link however the phone is still not working, can only hear when loudspeaker is on

  • FrankParkes Frank Parkes (@FrankParkes) reported

    @bt_uk Hi Theresa ignore previous tweet, thought I had sorted it but no its still not working

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • StandbackLiza Liza (@StandbackLiza) reported

    @bt_uk unable to access my btintenet email acct and need to get into my emails urgently ?? Is there a problem please?

  • alikidman alikidman (@alikidman) reported

    @bt_uk - AND so it continues. The connection was set up for tomorrow (Friday). Just received an email saying it’s been cancelled for the FIFTH time. A BT unbreakable contract for an unusable service! Surely this is mis- selling at best and fraudulent at worst!! Ombudsman??