BT (British Telecom) outages and service status in Greenwich, England

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Greenwich, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Poplar, Southwark, Orpington, Newham, Ilford, Catford, Barking, Thornton Heath, West Wickham, and Beckenham.

City	Problem Type	Report Time
City of London	Internet	3 hours ago
Poplar	Internet	24 hours ago
City of London	Internet	24 hours ago
Southwark	Internet	2 days ago
Orpington	Phone	4 days ago
Southwark	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

• 
  FirstClassLounge (@1stclasslounge) reported 2 minutes ago from Stratford, England

  So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

• 
  Jon Edwards (@Jon_Edwards_) reported 9 minutes ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  John Mitchell (@prof_j_mitchell) reported 16 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  Ollie Geale (@OllieGeale) reported 27 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  KP 🇺🇸 (@kylepont) reported 30 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  Mark O'Callaghan (@EventOCallaghan) reported 34 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  S.A (@ShadaBhaiShahed) reported 38 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  Andrew Curtois (@rexon3) reported 39 minutes ago from Bexleyheath, England

  @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

• 
  Sally-anne Cole (@mrsscole) reported 39 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Richard Easton (@dickster0103) reported 44 minutes ago from Camberwell, England

  @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

• 
  Daniel Shade (@shade306) reported 44 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Glebe Football Club (@glebefootball) reported 45 minutes ago from Bromley, England

  I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

• 
  Johan Larsson (@jlarsson89) reported 46 minutes ago from Eltham, England

  @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 48 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  Annmarie (@AnnieBabes) reported 50 minutes ago from Crayford, England

  @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

• 
  Andrew Raffan (@AndRaffan) reported 53 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Paul Kellaway (@pkllwy) reported 54 minutes ago from Poplar, England

  @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

• 
  sarvar mojgani (@gains_guru) reported 55 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  Loft4Words (@Loft4W) reported 57 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 59 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bulldog (@UnashamedBrit) reported 2 minutes ago

  @bt_uk @whatawallyart Internet down AGAIN!!!!! BT has to be the most useless company ever. Of all nights to go down…. Third world company for a third world country

• 
  Dustfuch (@Dustfuch1) reported 2 minutes ago

  @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough

• 
  Chiara (@Mhairiang26) reported 3 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  Restore Britain Moray (@theFMofficer) reported 5 minutes ago

  @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom

• 
  Tod ◣ ◢ (@tod1877) reported 9 minutes ago

  @measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't

• 
  Mini67!x (@jellywellys99) reported 11 minutes ago

  @bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far

• 
  DJ Dinamique 🇫🇷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@DJDinamique) reported 12 minutes ago

  @CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.

• 
  Jacki (@SportyOsteo) reported 15 minutes ago

  @bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki

• 
  Dr Pauline Nelson (@DrP_Manc) reported 16 minutes ago

  @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎

• 
  Matthew Freeman (@MattAkaSigmond) reported 17 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?