BT (British Telecom) Outage Report in Greenwich, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Greenwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Greenwich, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Camden Town, City of London, London, Croydon, Southwark, Romford, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Sutton, Hampstead, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 hour ago |
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5 hours ago | |
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Phone | 6 hours ago |
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Internet | 6 hours ago |
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Internet | 8 hours ago |
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Total Blackout | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Kieran Shew (@shoeburger) reported from Merton, England@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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R4T3D_R7 (@R4T3D_R7) reported from Poplar, England@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Caz ☺🏴 (@caz_08) reported from London, England@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh (@JackTeh96) reported from Hammersmith, England@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Glebe Football Club (@glebefootball) reported from Bromley, EnglandI’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Caz ☺🏴 (@caz_08) reported from London, England@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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abby handbridge (@abbyhandbridge) reported from Islington, England@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Daniel Fellows (@danfellows) reported from Camberwell, EnglandHey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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abby handbridge (@abbyhandbridge) reported from Islington, England@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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EJ Ward (@EJWardNews) reported from Lambeth, England@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Caz ☺🏴 (@caz_08) reported from London, England@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jules Ugo (@jugolotus) reported from Camberwell, EnglandJust enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Kylie Ainslie (@DrKAinslie) reported from Islington, EnglandYou know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Liz (@ejp72) reported from Walthamstow, England@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England@bt_uk the connection is so poor is driving me mental
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Ryan Heatly (@RyanHeatly) reported from City of London, England@lee4ord @btsport @SkySports Not a bad shout
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Ali Abedi (@sahabedi) reported from Merton, England@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@Paul68958640) reported@EveryCountry @bt_uk Very poor
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cemtex (@cemtex1) reported@bt_uk Hi, sorry but I was refering to @virginmedia poor customer services, I'm currently checking out deals online for bt broadband 😎
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Hardeep Dhani (@HardeepDhani) reported@bt_uk been without Internet since Monday can u make sure its fixed today plz!! VOL053-6357052181872 reported here. I don't know why it's taking so long to solve getting frustrating now plz help!
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Mark Shanks (@MarkShanks73) reported@bt_uk When you install a new customers router in the wrong place (other end of the house on the floor by the back door) and they can’t connect any of their network devices by Ethernet to the router do you think ‘buy a long Ethernet cable’ is adequate advice ?
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Stewart Rowe (@Stewart_1592) reportedCurrently waiting for @OpenreachHelp @bt_uk engineer this after my brand new fttp set up (cable, box on the wall etc) failing after only being installed 4 hours yesterday ! Poor show
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Mark Dunbavan (@markdunbavan) reported@bt_uk Yes but they messed it up completely and it’s taken 3 weeks to transfer a service from one home to another. The order was also not processed the first time round ahd had to be done again. I beyond the point of being nice about this now and I want answers immediately
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CRiMEBear (@CRiMEYBear) reportedCANCEL our CONTRACT now if you are to incompetent to fix the issue. @bt_uk has our address so we just go there!!! Do something cause we will stop paying the good damn bills for this ****.
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Mark Dunbavan (@markdunbavan) reported@bt_uk But my point is they aren’t ‘dealing’ with it because if they were I would not be publicly shaming BT? Does that make sense? I have had it with the constant lack of competence from anyone within BT. It’s like no one wants to help.
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Ann Grant (@anngran20144267) reported@bt_uk internet down in Islington when will it be fixed
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Dave lord (@davelord1) reported@btbusinesscare could you tell me how fast you can guarantee to fix a broadband fault if I have a bt business account please?