BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 03/29/2026 21:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Sutton, City of Westminster, Croydon, Hampstead, Newham, Muswell Hill, Woodford Green, Fulham, Grays, Paddington, Wandsworth, Carshalton and Hackney.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHammersmith E-mail
United KingdomLondon Wi-fi
United KingdomSutton Total Blackout
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RolandN rolandnissanart (@RolandN) reported

    Internet is down in East Grinstead and given fix date is two days away. Goodbye world 😟 @bt_uk #poorservice #thatsbad

  • lauzweeks Laura Weeks (@lauzweeks) reported

    @bt_uk Still no call again today! No suprise again been let down in spectacular style again

  • sallysissoncom Sally Sisson (@sallysissoncom) reported

    @bt_uk It is impossible to get through to your customer service. Multiple dropped calls, 30-minute wait for chat, 90 mins combined on hold... all unacceptable. Setup when we moved in 6 months ago was an absolute nightmare and it’s been nothing but poor service and mayhem ever since.

  • LFC_talk_YNWA LFC_opinions (@LFC_talk_YNWA) reported

    @TheKopHQ Won’t help them. We are in rhythm. Bring them on!!!! If anything, I’m more concerned about Newcastle of sat morning. What a stupid time to put us in! 2 days later!!! Could have been more helpful #btsport #PremierLeague

  • fergedabaadit chris (@fergedabaadit) reported

    Called @virginmedia this morning as we also got the blank screen after ordering the #FuryWhyte event, customer services are denying that anything was wrong with the PPV stream or that they had any reports of it being a problem. Seems they've opted for absolute denial! @btsport

  • Sarah111well Sarah 🇺🇦💙 (@Sarah111well) reported

    @melon_h I had lots of conversations like that, managed to get BTSport for £5 a month from 1 of those guys who stops you walking past the shop - lots less than I was quoted. But my main problem was I couldn’t access the main account the whole time I was with them!

  • zalvera Sara (@zalvera) reported

    @bt_uk Is there a broadband outage in BT33 0LW? Can't check on your website, in a caravan with one of those wifi hotspots, no landline number (that we know.)

  • CallumENMills Callum Mills (@CallumENMills) reported

    @bt_uk What's the craic with this unbreakable connection ? Haven't had any Internet all day it hasn't connect to EE once. Think we might hafto cancel if it doesn't do what it says.

  • LordProtector11 Lord Protector (@LordProtector11) reported

    @bt_uk There are lots of people on there reporting the same problem It appears it was released before all the glitches had been ironed out

  • knee_lambb Neelam (@knee_lambb) reported

    @bt_uk Please respond to my DM. Call centre staff being really rude and messing up my billing after 10 days of no service or help