BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 01/18/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Poplar, Hammersmith, Hackney, Sevenoaks, Orpington, Hampstead, City of London, Caterham, Greater London, Harringay, Southwark, Swanley and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomPoplar Total Blackout
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

  • krissbaird Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • AAronJoey Aaron (@AAronJoey) reported from Camden Town, England

    @Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • westheweasel Russell Kelly (@westheweasel) reported from Islington, England

    @wobblyclark @btsport Game was shit too

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • emmasleon Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markyp11 Mark Paton (@markyp11) reported

    @bt_uk can you advise how to cancel Britbox subscription? All it says is to login to my bt account but doesn’t say anything further once logged in.

  • kusstard Kusstardo (@kusstard) reported

    @bt_uk Yup, all it says is the date the issue was reported (22/07) and the estimated repair date (5/08). Not very informative.

  • SandraBloys Sandra Bloys (@SandraBloys) reported

    @bt_uk another day wasted waiting for my broadband to be fix. Waited for an engineer between 8am-1pm. Then when you call they say they have no record of an appointment. This has now been going on for 10 days.

  • XboxOneReece 🦅Abomination Gaming🦅 (@XboxOneReece) reported

    @bt_uk Thank you. I'd appreciate that. Your engineer was kind enough to tell me that if the problem persists, he would need to visit again.

  • kevbateson Kevin Bateson (@kevbateson) reported

    @bt_uk Fault raised on 20th July, Openreach engineer attended today and service now worse than before. Please advise next steps. Fault Ref: VOL053-8306254832847

  • simonclem7 Simon Cleminson (@simonclem7) reported

    @landscapes365 @SkyeWolf84 @bt_uk We had almost no broadband for 10 months.Turned out to be a poor joint in the roadside box. BT offered us £27 compensation.Once they have you in a contract they don’t care

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk It's a new day and a new month but my broadband is still not working. Almost 2 weeks without broadband. @bt_UK and @WeAreOpenreach continue to f**k up. Just been told that fibre team will let you know by Friday what the problem is... no mention of a fix yet. Please sort asap.

  • kusstard Kusstardo (@kusstard) reported

    @bt_uk we’ve been without a landline and wifi for 12 days now. We’ve been told it’s a major outage and the estimated time of restored service changes daily. We’re not impressed with your customer service or communication.

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    Almost 2 weeks without broadband. @bt_UK and @WeAreOpenreach continue to f**k up. Just been told that fibre team will let them know by Friday what the problem is... no mention of a fix yet. I'm tweeting every hour to shame them into fixing the mess. #dreadfulcustomerservice

  • Jack_Fe11 Jack (@Jack_Fe11) reported

    @bt_uk Thanks, I have done and it seems that you don't support VoLTE/VoWiFi when roaming. Oh well, at least you have roam from home!