BT (British Telecom) Outage Report in Greenwich, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Greenwich, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Hackney, Hammersmith, Greater London, Croydon, Harringay, Southwark, Swanley, Islington, Wandsworth, Hampstead, Romford, Tower Hamlets and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky
-
Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
-
ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
-
Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer
-
Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
-
Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
-
Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
-
Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
-
Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app
-
peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
-
Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
-
Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
-
James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
-
Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
-
Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
-
Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Dymond
(@robdymond) reported
@bt_uk Thanks Dee, It's not the line though - I'm connected at full speed.. it's slow routing inside your network after it hits the kit in the exchange.
-
Anita Curran
(@neatzneatz) reported
@bt_uk my broadband is £29.99 per month. Yet from April it will be going up £4.97 more. THIS IS A CRAZY HUGE AMOUNT. DISGUSTING BY BT - blaming inflation is very bad practice.
-
Fraser Crawford
(@FCrawfordArt) reported
@bt_uk can I ask why you’re advertising broadband at £31.99 but have told me I have to pay £60? Also could you tell me how to cancel it pls. Your website is v unclear #BT #PriceHike #CostOfLiving
-
andy whyte
(@whyteuk) reported
according to the @ombudservices it is acceptable for @bt_uk to: -advertise a service that doesn’t exist. -promise an install on service -roll installation date back with no communication for months -eventually respond to the complaint and put a 7mo delay on useless fools.
-
༄🇳🇿 𝐍𝐢𝐤𝐢 🇳🇿༄
(@Niki44) reported
@bt_uk Competitors are charging £10 less a month. I asked if there was any deal or offer you could provide as service has been less than adequate, at best. The answer was No. I’m showing that at a time where everybody is cutting back, you’re not competitive. You make it easy to leave.
-
Cornelis Tol
(@Diertje123) reported
@bt_uk So … I was meant to get a call today .. morning time.. then got a text in morning to expect a call between 11.30-13.30 .., I stayed at home waiting.. I am still waiting!!! Again terrible customer services from the mighty BT …
-
Muhammed Bangi
(@MuhammedBangi) reported
@bt_uk 1 customer service rep Laura was at least trying to be helpful. The rest across the board have been so poor. It's not even 1 off. Terrible honestly @GoonerTiq
-
Shaun Masterton
(@Notretsam) reported
@bt_uk nope, still doesn't work, and been on phone for almost 20 mins, pretty sure it's a tech issue on BT's end. I changed my pass twice and it is correct. however, I'm so done with BT for today. do appreciate the reply
-
Tom Holland
(@Tomahol1) reported
58 days with no @bt_uk internet. 7 missed resolution dates. I've spent £57.15 on having no internet, owed £470.40 in compensation. Over these 58 days, @bt_uk CEO Philip Jansen has taken £417,600 in salary. Perhaps some of this could be more appropriately allocated. #stilloffline
-
Gav Lewis 🏴🔰
(@gavlew) reported
@bt_uk Can you tell me how much it would be to terminate my contract early please? Your price hike is absolutely ridiculous!!