BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 12/04/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Croydon, Greater London, Hackney, Newham, Camden Town, Bromley, Poplar, City of London, Harringay, Southwark, Hampstead, Wandsworth and Warlingham.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnyh1975 Jonathan Holmes (@jonnyh1975) reported

    Abhorrent service from @bt_uk problem with broadband for months, third engineer turned up at 4.30pm today and said he wouldn’t be able to do much as he knocked off at 5.30pm. Disappeared and never came back. To top it off, after 30 minutes on hold Customer service hung up on me!

  • JemmaGaunt Jemma Bryson (@JemmaGaunt) reported

    @CityFibre one way to lose a customer before you even got one… cancelling a visit without telling you… think we will stick with @bt_uk at least they turn up when they say… rather pay more for a better service 🙄

  • DustDrone Twilight The Doberman 🔞🏳️‍⚧️ (@DustDrone) reported

    Btw @bt_uk WHEN ARE YOU GONNA ******* FIX YOUR SYSTEMS my flat has no proper internet or phone line use out side of my mobile data snice 2 ******* pm

  • zoebramley1997 zoe bramley (@zoebramley1997) reported

    @bt_uk can someone DM me in regards to and issue I’m having with a phone socket installed

  • VfxZeal vfx.zeal (@VfxZeal) reported

    @Amyyyyyyyyyy_ @bt_uk Hey there, I’m also having the same exact problem. Everything is fitted in correctly. Do you know why it was flashing purple?

  • Tweharrison William Harrison (@Tweharrison) reported

    @bt_uk Still no sign of repairs to the broken pole between Wirksworth and Idridgehay which should deliver my full fibre. Another few weeks without phone or internet!!! No one to speak to, always someone else’s problem!!!

  • DanniLongx Danielle ❤️ (@DanniLongx) reported

    @bt_uk been trying to sort an issue out at my business for 2 days since you’ve disconnected the wrong phone line and now we have no broadband! Nobody seems to know what they’re doing or can solve the problem!

  • darren_haringey Baron of Haringey (@darren_haringey) reported

    Watching Maccabi Haifa v Red Star Belgrade live on @btsport. Never realised Haifa’s shirt sponsor was Volvo. The marketing joke potential is huge there. They ought to do an advert in Stamford Hill if they qualify, you’d hope!

  • caseysparrow99 Casey Sparrow (@caseysparrow99) reported

    @bt_uk is bt WiFi down ?

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @bt_uk Still I’ve no landline I’m on a non existent number and I’ve still not got my number back I’ve had for 46 years. My friends think I’m dead because my mobile has no signal And my landline has been off for over 2 weeks. Digital isn’t working for me. I wish I could get my no. back.