BT (British Telecom) Outage Report in Greenwich, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Greenwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Greenwich, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, City of London, Southwark, Hackney, Swanley, Islington, Wandsworth, Hampstead, Romford, Tower Hamlets, Bromley, City of Westminster, Croydon and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
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Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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Rob Fisher 💙
(@rob_fisher_efc) reported
from
Tottenham, England
@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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Dave O'Carroll
(@DaveOCarroll) reported
from
Walthamstow, England
@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Randall Northam
(@RandallNortham) reported
Piece on @BBCr4today about BT halting their roll out of digital voice because of broadband problems during storms. I’m 77 and I flagged up to @bt_uk that if my broadband went down I’d be isolated. We’ll send you a battery pack they said. It hasn’t arrived yet!
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Ally
(@AllyW_) reported
@bt_uk not for the first time awful service from you guys.
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Forest
(@ForestTelecoms) reported
@anndrajs @bt_uk @MartinSLewis Hi Andrew. If you have business BT services then we can help and guarantee to save you money
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John.
(@tzjohn) reported
@IanGoodwin66 @eurosport Could do Ian but I've got their Internet, just signed again and it was on the package. BT sucks. @btsport
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Paul Scott
(@PDSc0tt) reported
@MarcAllera @bt_uk I’ve got Halo 3+ and I’m in an area that has switched over to Digital Voice completely. I find it odd that although I have EE4G broadband backup during drops in service, the digital voice can’t use it. Would it not be better to allow the handset to use 4G?
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Paul Andrew Fraser
(@paulandyfraser) reported
@bt_uk my broaband has been down again for the last hour.
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Norman Goldner
(@nlygo) reported
@AndrewBowie_MP @DailyMailUK Indeed. If all the mobile networks went down simultaneously, which is not beyond the realms of impossibility, only landlines would work. @bt_uk
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Berry Electrical Services UK LTD
(@BerryElectrica2) reported
@btbusinesscare could you please get someone who is UK based to contact me seen as tho I can never get in touch with someone and when I do the call gets cut off and I have to start again
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Helen Sparks
(@ComputerTutor4Y) reported
@ERantzen @BTCare listening to your Radio 4 interview today on internet phones. I have a customer who was transferred last week which caused her stress & £80 for an extra electric point for the WiFi connector to attach her static phone to the router which is upstairs.
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ಠ_ಠ
(@andrewfordlyons) reported
@bt_uk Thanks yes. The other one should have more information though, I'd think. It's what BT sends customers to track the problem.