BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 03/01/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Ilford, Croydon, Hammersmith, Romford, City of Westminster, Leyton, Camden Town, Waltham Forest, City of London, Poplar, Newham and Chigwell.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomIlford Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CllrDavidCox David Cox (@CllrDavidCox) reported

    Govt turned down free/cheap broadband 4 thousands of disadvantaged families. Broadband giant @bt_uk offered basic connections to allow children #onlinelearning BT gave free wifi vouchers to the Govt but the Depart4Ed ‘struggled to distribute them effectively’ and returned them!

  • StuartWiddowson Widdy (@StuartWiddowson) reported

    @bt_uk @xRelentless7x I’m with another supplier but BT OpenReach can’t even run a proper speed from the box across the road to my property. Don’t think leaving BT will end your problems, because they can’t deliver their products to third parties.

  • steve_bing steve bingham (@steve_bing) reported

    @Garycpos @bt_uk We have the same issue been told its a hardware issue of nokia and huawei equipment not working together.

  • JavidFarahani Javid Farahani (@JavidFarahani) reported

    @bt_uk After 1 hour and 11 minutes, the outcome is: 1. we do not know why we cannot confirm your appointment 2. we will call you tomorrow for a new appointment. 3. We cannot call our supplier to confirm the new appointment. almost 3 hours of waiting and conversation. This is awful.

  • _lemon Andrew Lemon (new NE7 EP now out :) ❤️ (@_lemon) reported

    I've had 3 junk/scam or silent calls today starting at 8am and two on my mobile @bt_uk they are all coming in via your 0843 service. it's really beginning to grind my gears now... surely you are in control of people abusing your systems like this? cc @Ofcom

  • YourMotherSaysU Mother (@YourMotherSaysU) reported

    @RivieraTrust @ShiphayAcademy @bt_uk don't do service. Just put up with it. After all, the only competition is #Branson

  • malongoman Mark (@malongoman) reported

    Our broadband contact is up for renewal and I just can't work out BT's pricing structure? My interpretation is as a customer of almost 4 decades they want to charge me almost twice as much as a new customer? @BTGroup @bt_uk #BT

  • dannywoodward2 danny woodward (@dannywoodward2) reported

    @a5h_green @NorthExpWebzine @bt_uk I can get you a new customer deal with Virgin media? Plus £150 bill credit and savings through my "mates rates" probably send it out via quickstart over next couple of days

  • SaltyGameplays SaltyDoesTweets (@SaltyGameplays) reported

    @bt_uk is there anyway you guy can install a new BT interface in the upstairs of my house because your smart extended power plugs just keep giving me issues for wired connection to my TV and office?

  • rossini75 karen (@rossini75) reported

    @bt_uk I am awaiting for a service engineer to update my broadband, this was booked for Tuesday 19th January 1-3pm. Order reference VOL013-552324350380