BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 02/13/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Southwark, Caterham, Croydon, Orpington, Wandsworth, Bromley, Romford, Islington, Dartford, Camden Town, Newham, Paddington and Poplar.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk I’ve TRIED to cancel. I’ve asked 3 times and no response. I want my 30 days to start from the date I first asked. Not now I’ve asked publicly

  • C_J_M16 Callie (@C_J_M16) reported

    @bt_uk I’ve referred a friend and have been waiting since March for my voucher. Every time it’s sent to me- the link comes up with an error message. Getting so frustrated with the slow responses via email now - it’s been almost 5 months!

  • bdi_solutions BDi Solutions (@bdi_solutions) reported

    @bt_uk what is the email contact for customer services?

  • HughMulcahey Hugh Mulcahey (@HughMulcahey) reported

    @OmbudServices please help! @BT_uk and @WeAreOpenreach unable to provide stable broadband. BT insist it is working when it clearly isn’t. BT Tech Advisor was in the house to witness it disappear. Asking £85 for an engineer to check their own service failure. Can’t do my job.

  • peppercott Serendipity (@peppercott) reported

    A promised call back by 10:15 never came A promised email after a chase call from me never arrived Dad now has no phone line. @bt_uk you are a disgrace

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk I was told to email a person to confirm+ I have. I won’t be held responsible for being told different info. BT have been doing this to me for over a year now. My new service has started today. I was willing to pay 2 bills and a set up fee in one month. That’s how bad BT has got.

  • mcintyre22sam Sam (@mcintyre22sam) reported

    @bigbigrat_ @OSSA350 @btsport Even worse than that, he is **** at penalties.

  • imaginanter Jennie (@imaginanter) reported

    @bt_uk Why is it not possible for BT mobile users to access the free WiFi on the London tube network?

  • Eelselim1 Lee (@Eelselim1) reported

    @DalaiPalmerMCR @redams66 @btsport Its public now them posts lad, i have seen it because you have publicly spouted crap so it has that to do with me.

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk I did! Let you know but no reply!Just take accountability for the miscommunication. Also would be wise to let your customers who don’t have fibre that you won’t be fixing copper lines as apparently there’s A LOT of people with this issue and they’re being messed about.