BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 02/05/2026 17:20

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, City of Westminster, Southwark, Hackney, Paddington, West Wickham, Newham, Romford, Wandsworth, Islington, City of London, Poplar, Greater London and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RMarikar RayOfHope (@RMarikar) reported

    @bt_uk @BTGroup update to my problem. Received a call from one of your employees as to "sorry, can't do anything until Monday". Assuming that means Monday 8th Nov. Said, she had the specialist with her. Not sure what that person was doing. Will shortly make a call to report this again.

  • thetonytinman Tony Tinman (@thetonytinman) reported

    @btsport @btsportrugby You've got to stop that Rugby's On show. No explanation is necessary. You know how ******* awful it is, don't you? Just stop it.

  • caspnicho Casper (@caspnicho) reported

    @bt_uk Some of the most useless customer service advice I’ve ever been given. Awful treatment for customers who have stayed loyal to you for over 10 years. Shocking

  • agittner MrAGittner (@agittner) reported

    And literally 2’min later @bt_uk the perfectly ‘we didn’t find a fault’ internet goes down. If it was your hub surely we would never get broadband but we do then we don’t then we do……. Repeat ad nauseum

  • jeannie_pie Jeannie pie (@jeannie_pie) reported

    @bt_uk probs scheduling progs today on my BTYOUVIEW box. Have sent a private message. Gor reply to text FIX to 61998 ( what sort of number is that? Do I use it in a twitter private message) pls see my issue outlined in the twitter private message.

  • sarahmo_xo Sarah Morrow (@sarahmo_xo) reported

    @bt_uk why can we not watch BT Sport and be on the WiFi at the same time, since moving in June or WiFi has been absolutely shocking and nothing seems to fix it!

  • HeadieOne17 🥷🏽 (@HeadieOne17) reported

    @billysteeler85 @FootballFruitc1 @btsport Too bad you ain’t bt ya *****

  • agittner MrAGittner (@agittner) reported

    Whatever the "unstable broadband" checking process from the @bt_uk website does it doesn't work unless your broadband is off when of course the web-site will not work

  • seagerdeluxe Blank (@seagerdeluxe) reported

    @bt_uk Thanks for checking in Dee. I spoke to a helpful chap at BT last night who got us a 4g hub sent out so that's good. It arrived today. Looks like we have another issue somewhere else on our line now but engineer booked for Tuesday so fingers crossed.

  • rachael_booth Rachael Booth (@rachael_booth) reported

    @bt_uk @audmcintyre Doing the same to us and driving me crazy! Is the official answer HONESTLY to record the show after?!?! That’s almost laughable as a solution…