BT (British Telecom) Outage Report in Greenwich, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Greenwich, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Greater London, Croydon, Hackney, Harringay, Southwark, City of London, Swanley, Islington, Wandsworth, Hampstead, Romford, Tower Hamlets and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| Hammersmith |
Total Blackout | |
| Greater London |
Wi-fi | |
| Croydon |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Shelly
(@Michell32388272) reported
from
Tottenham, England
@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Zahra Jessa
(@ZahraJessa) reported
@bt_uk Really appalling + unprofessional service from BT. Had one of your customer service guys try to retain my custom offering me a renewal at £24.99/ month with a £50 digital voucher. Promised to phone back between 8.30 and 9pm as he ran into issues with his system,but no phone call
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Aaron Lappin
(@lappin98) reported
@FarneyWhites @FibrusFullFibre @bt_uk Checked the schedule there, your roads marked down last👍
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Wall Heath Wolves
(@WallHeathWolves) reported
@btsport any reason that I can’t access the app on my Samsung tv. Screen just goes blank why you try to load any channel? Paying a lot of money for a very poor service
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Mark Wolfenden
(@MWolfenden10) reported
25 minutes in, and we look absolutely terrible, zyiech hasn’t played well all season and he’s showing the exact same here. #chelsea @btsport @ChelseaFC
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Aaron Lappin
(@lappin98) reported
@FarneyWhites @FibrusFullFibre @bt_uk Checked the list there, your roads marked down last👍
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Chris Haywood
(@Chris61172903) reported
“Everything you need is now online” Dear @bt_uk, this is untrue. Unlike other providers (@PrimeVideo, @NOWTV) you can’t fully manage your account - so “everything you need” isn’t online. Cancel or amend anything? You need to call. And you’ve removed my BTSport discount AGAIN.
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Tim Wallis
(@8arnesy7) reported
Thank you @btsport for recognition of #BHAFC why would Potter go to Everton? They’re a pile of crap. He is building something at Brighton.
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P 🤍
(@__FairyP) reported
Worst company @bt_uk - no internet for 10 days& now the mini hub internet doesn’t work. Not ideal when we WFH &have no internet. Tweeted them 3 times & they’re choosing to ignore me. Can’t comprehend how a massive company like this can get away with being RUDE to paying customers
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Podders
(@Morris_Oxford) reported
@HXValley @bt_uk They are good. I had a problem whilst moving house and it was all sorted - DMs, emails and phone calls and all comms seemed synchronised. I was impressed.
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Neale Graham
(@MrNealeGraham) reported
@EE Hi, I'm I have the @btsport add-on to my contract plus big screen and when I've gone to cast tonight it says BT Sport no longer allows casting to Android TVs and I have to download their app. Can you help?