BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 02/24/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Waltham Forest, Hammersmith, Hackney, City of Westminster, Romford, Croydon, Southwark, Tower Hamlets, Islington, Dagenham, City of London, Newham and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Wi-fi
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sxmmy221 sxmmy (@sxmmy221) reported

    @bt_uk no i can’t stream **** all because your broadband isn’t working in my household 👍🏻

  • awenior awen asgwrn🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿 🩺👩🏼‍🔧 (@awenior) reported

    What an absolute farce. We had a @bt_uk “upgrade” on Monday. We wish we’d never done it, another engineer has spent and hour here this morning and agrees with us that we’re worse off, is writing a report, and we *still* have no wifi to the back of a (terraced) house!

  • stuartyboy_70 Disco Stu 🎯 (@stuartyboy_70) reported

    @morganhuw @bt_uk Shocking service Morgan. Expected much better from BT. Been a customer for many many years. Standards have really dropped now though. Much have spoke to around 15 different people regarding this.

  • McgeoughDermot Dermot McGeough (@McgeoughDermot) reported

    @bt_uk If I could get access to my Bt broadband I would. It’s just constant issues with you. Pathetic service. And overpriced

  • starjumpARTS Yvette Elliott (@starjumpARTS) reported

    @bt_uk My elderly parents living in an isolated village are without phone or internet. A welfare case was raised on 15/12/22 and inexplicably cancelled. We were told this morning that an engineer would attend within 4 hours. This has not happened. Please help.

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk I KNOW there is a fault, don't need you to tell me that!! I'm done with your terrible broadband. Fed up with everything buffering even when it 'works'...

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk so, my usual broadband speed is 3-6 mbps, which is pathetic!! Since it snowed, it has dropped to next to nothing but you say everything is fine, which is complete BS. Tied to a terrible contract and you won't help. I just wanna watch football but the stream buffers 4eva..

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk See, you run a speed test from YOUR end which doesn't relate to the speed I get at MY end, so you claim everything is good but it isnt!! I'm fed up with your router disconnecting constantly. I've cancelled the direct debit and I don't give a **** what you do next

  • BigDaveLUFC Big Dave G (@BigDaveLUFC) reported

    @bt_uk Thank you. Please look at the correspondence from today only, never mind the days before 😡 Please make sure I’m the first visit. No internet, it’s impossible for us to will never mind watch Netflix or sport etc. I’m so pi***d off I can’t begin to tell you

  • iamlaurencurtis lozza (@iamlaurencurtis) reported

    @bt_uk is there any reason why you're restricting my sick uncle a phone and broadband service, refusing to get an engineer out and actually provide a service? Please let me know.