BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 09/17/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Hammersmith, Croydon, City of Westminster, Southwark, Mitcham, Hampstead, Romford, City of London, Newham, Kensington, Orpington, Camden Town and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hilljoinery The Hill Joinery (@hilljoinery) reported

    @bt_uk "We're working hard to provide the best service in the industry, keeping the nation connected" Is that why you are charging my company a £991 termination fee for a service you have failed to supply in 4 months? Happy to take money for no service

  • SteveFlatman2 Steve Flatman (@SteveFlatman2) reported

    @bt_uk For information I just checked my monthly bill and found that BT had overcharged me by about 20% due to some incorrect simple calculations. Not sure how many other customers suffer?? Perhaps you could offer Care to these and also help your billing department with simple maths?

  • lowerformofwit Murun Buchstansangur Management (@lowerformofwit) reported

    @bt_uk hello how do I report a fault without having to spend ages hanging on the telephone? Your online complaint form has a fault and will not accept my submission. 4G down 2 days very localised issue

  • lowerformofwit Murun Buchstansangur Management (@lowerformofwit) reported

    @bt_uk The form didn't work and offered me no option to save my carefully worded message. Your site is a nightmare I'm afraid - seems designed to discourage customer contact. Status for postcode says no issue (I'm told EE is provider). I'd just like a simple way to log the issue

  • iamTomCollier Tom Collier (@iamTomCollier) reported

    @bt_uk This should be corrected to say “provide the best service in the industry- as long as you pay more” Customer service, during a call to log a fault with your network, that has us offline for over a week said that if we paid more for our service, they will help and send us a dongle

  • CustomerSpecial Customers r Special (@CustomerSpecial) reported

    "..... is scheduled for the 20th May; I'm sorry there's nothing we can assist with in relation to BT Cloud the correct team is dealing and will be in touch." This is a joke yes? I have been waiting since mid April for tech support? @bt_uk @BTCare @bt_global

  • lowerformofwit Murun Buchstansangur Management (@lowerformofwit) reported

    @bt_uk Can't call because *mobile* network down - please read my first tweet

  • thejeffnorton Jeff Norton (@thejeffnorton) reported

    @bt_uk Thanks, James. Broadband still spotty and dropping constantly. The advisor on the phone initiated that BT would not help fix the problem because I am “out of contract” and the only way to ensure quality broadband was to sign up for a new router with a 24 mos contact.

  • demuxdispatches 🔆 Dave Thorne 💙 (@demuxdispatches) reported

    @bt_uk is there a problem with your website, unable to login trying to report that the broadband speed is v poor and has been for a few days!!

  • bernieo63 Bern (@bernieo63) reported

    @THT1878 @premierleague PL, PGMOL, SKY & BTSport all complicit in trying to keep SKY 6 status quo. If they could **** LCFC off out of UCL place they would.