BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 02/07/2026 04:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Newham, City of London, Ilford, Croydon, Wandsworth, City of Westminster, Southwark, Paddington, West Wickham, Romford, Islington, Poplar and Greater London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HalenVyas Halen (@HalenVyas) reported

    @joe_yer99 @bt_uk Leaving BT was the best thing we did. We went with EE - same company but might and day with customer service and less than half the price.

  • Hen_comer Henry (@Hen_comer) reported

    @bt_uk having really bad connection issues with my internet service, second day of the router flashing purple…. What happened to the connection guarantee???? Might have to look at other providers

  • Beela26726061 Beela (@Beela26726061) reported

    @bt_uk How about fixing my connection? Without internet since 2nd and had 5 fix dates delayed, been told to upgrade to Halo when I don't want to be stuck with BT for another 24months! Awful service! Won't provide a dongle or compensate for additional costs incurred

  • badass8177 Life As We Know It (@badass8177) reported

    I actually need to raise a complaint with @bt_uk I'm not interested in speaking to a 'customer advisor' because the job is NEVER DONE I want to talk to somebody higher than them

  • Beela26726061 Beela (@Beela26726061) reported

    @bt_uk Complained and was told they won't discuss further till I close my complaint! Existing customers treated like trash

  • Bill_63 Fish (@Bill_63) reported

    @bt_uk I want you to know that I stopped my DD for BT Sport and a BT Openworld email to cancel them. I tried to email you to tell you but you - a communications company - have no email address! You send me emails but they're 'no reply' which is crazy. I'm not calling you.

  • shaneduds shaneduds (@shaneduds) reported

    @bt_uk I want my experience with bt to be positive too, but 2 failed orders because "openreach didnt make a commitment" sounds like a you problem, i entered my details, paid on my end, waited the weeks, now waiting longer because you people cant use your heads lmao

  • Prof_Plumtree Professor Plumtree (@Prof_Plumtree) reported

    @WeAreWST @CazooUK BTSport and Eurosport to merge. good or bad for snooker fans?

  • Nod641 Nod64 (@Nod641) reported

    @joe_yer99 @bt_uk They're shite. Ditched them years ago and would never go back.

  • shaneduds shaneduds (@shaneduds) reported

    @bt_uk Help? I called customer service for help and i was told sorry like 173782 times, cant imagine there would be much help to begin with smh