BT (British Telecom) Outage Report in Greenwich, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Greenwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Greenwich, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, City of London, Ilford, Croydon, Wandsworth, Hackney, City of Westminster, Southwark, Paddington, West Wickham, Romford, Islington, Poplar and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki
(@Nik_niks666) reported
@bt_uk She wasn’t given anything apart from a reference number. Said it can take 24 hours for service to resume once they payment was made again even through she paid the bill in March, then was told can take 3 weeks to look into the missing payment from March
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Ian Carter
(@I2Carter) reported
@bt_uk It is now 5 days since my broadband has been off and there seems to be no urgency to fix it, my wife works from home and can’t do her job because of this, I’ll be returning to Virgin as soon as I can.🤬🤬
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kevin thorley
(@tomcat_69) reported
@bt_uk I'm lucky I'm out of contact. with the latest price hike, its made my mind up I will be leaving bt for my broadband and phone and on average will save £15 a month after being a customer for over 25 year's
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Geezer
(@PortuGeezer_) reported
@EE @bt_uk I'm having a complete nightmare with an EE customer service on the phone at the moment trying to activate my BT Sport service on my new EE sim, 45 minutes and I'm about to go mad. Is there anyone else that can help me?
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lorna riach
(@terri130) reported
@bt_uk just paid £19.99 for access to wi-fi whilst visiting my Mum in Scotland and it doesn't work!! Sort it out BT!! It’s North Scotland NOT North Pole! Quick to take my money but not so quick to help!! Appalling!!
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c74NcK
(@AgentZara) reported
from
Viewpark, Scotland
@bt_uk trying to speak to someone regarding a broadband issue is nigh on impossible. I'm not interested in stupid text messages that incur a charge on my mobile. How do I speak to someone? Pathetic service this.
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Mark Andrew Thompson
(@sparks_se75) reported
@LuisAdrianoUK @btsport That was a terrible question. Really awful..
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The Old Post Office
(@NixCR1) reported
Okay,@bt_uk No smartphone, no smart tv, not able to program a satnav but calls you, aged 90+, and orders the fastest and most expensive fibre package you offer to domestic customers. Formal complaint filed but we need to talk before this is escalated to @Ofcom.
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Claire Blackwell
(@blackwellclaire) reported
@bt_uk Yes I would like to know why the engineer didn’t show up yesterday, after a week of waiting, and now we can’t get anyone out before 2 May which will be over 2 weeks without a service!
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john scanlon
(@burnt1812) reported
@bt_uk Morning. I have a problem with BT email. I start typing the addressee and get an error message every time.