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BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Greenwich, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hammersmith, London, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Sutton, Croydon, Hampstead, Newham, Muswell Hill, Woodford Green, and Fulham.

CityProblem TypeReport Time
Southwark Internet 30 minutes ago
Hammersmith Internet 5 hours ago
London Internet 8 hours ago
Hammersmith Internet 14 hours ago
London Internet 18 hours ago
London Wi-fi 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • ipowell1
    ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

  • MewesRonnie
    Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • stevetom110
    Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • mrlloydcook
    Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

  • eodsgn
    Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • pkllwy
    Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • pkllwy
    Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • craig_mcrae
    Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • martinc1970
    Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • chelseafran
    FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • martinc1970
    Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • RebeccaMc
    Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • PhelanHill
    Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • Scott9M
    Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • jamesd_27
    James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DeltaNC
    Delta (@DeltaNC) reported

    @Gamma239 @bt_uk I’m getting the same with no BT link. I think Eurosport or Formula E are the issue on this one. Only seems to happen on the clips on the show not the studio footage. Found your tweet while searching to see if anyone else had this issue.

  • Sandii_12
    Sandra🌸 (@Sandii_12) reported

    @bt_uk you’re an absolute living joke of a company. We’ve had a complaint since DECEMBER 30th, that hasn’t even been looked into.. we now wanted to watch NOWTV that we pay for through BT.. AND WE’RE NOT EVEN REGISTERED??? Refund please.

  • stevva
    Steve Smith (@stevva) reported

    @bt_uk I have DM you, this is really not good enough, I am still paying you for a service.

  • MrWayneThompson
    Wayne Thompson (@MrWayneThompson) reported

    @bt_uk Not what I was told today nor on the letter. Also y do BT have no record of actually sending the letter. Nothing adds up other than money going early. Plus that is 4 days prior not 3. No confusion. The man told me it was an error & apologised but that don't help my 75 yr old mom.

  • Eintrachtrob
    Robert (@Eintrachtrob) reported

    @yvonne_nolan @btsport @NOWTVIreland The service I was paying for was not being provided on the main channel of BT Sport. They could have provided it and kept the same schedule (women's football & Rugby).

  • Rkerr82
    Ruairidh Kerr (@Rkerr82) reported

    @bt_uk how long does someone have to wait to be considered a new customer after leaving? Thanks

  • hjsthat
    Harriet Salmon (@hjsthat) reported

    @bt_uk The light on our hub is flashing purple which means the broadband is down but can’t call the customer service number as it says it’s not recognised, please help. We only got internet set up the other day

  • FlynnTheRed
    Ramattack (@FlynnTheRed) reported

    @bt_uk This is such bullsh*t, £100 back for 18 months of crap broadband! Such a patronising advert!

  • kingbettymay
    betty 🎬 take 24 (@kingbettymay) reported

    @bt_uk Hub went down earlier today, pink light came on, no broadband, there was a problem in the area and it was fixed. But now it is happened again and our hub is flashing pink! Is there another problem?

  • johndocs78
    Docs (@johndocs78) reported

    One thing that is really starting to grip my ****, football commentators (from all channels) moaning about being cold........your being paid to go and watch top level sport during a time when no one else can, be grateful for that. #football @SkySportsPL @btsport #weknowitscoldout