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BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

Why is my BT (British Telecom) service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Greenwich, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hammersmith, Croydon, City of London, Romford, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Sutton, Hampstead, Newham, and Muswell Hill.

CityProblem TypeReport Time
London Wi-fi 43 minutes ago
London Internet 1 hour ago
London Total Blackout 4 hours ago
Southwark Internet 5 hours ago
Hammersmith Total Blackout 7 hours ago
Hammersmith Internet 20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • Pegers
    Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • JessicaWoodley
    Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

  • EylesJE
    Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

  • Belger91
    Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • westheweasel
    Russell Kelly (@westheweasel) reported from Islington, England

    @wobblyclark @btsport Game was shit too

  • JessicaWoodley
    Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

  • maxsammarco
    Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • krissbaird
    Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • jonellacottCPFC
    Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • JessePeacock
    Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • katynaomi56
    Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • LexFuturus
    LexFuturus (@LexFuturus) reported from Longfield, England

    Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

  • EylesJE
    Julie (@EylesJE) reported from Camberwell, England

    @j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

  • woodgnomology
    paulusthewoodgnome (@woodgnomology) reported from Poplar, England

    @BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

  • EylesJE
    Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

  • Becsmas
    Bex Mason (@Becsmas) reported from Crayford, England

    @btsportfootball @btsport this is awful

  • emmasleon
    Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • PaulGrayburn
    PGtweets (@PaulGrayburn) reported from Romford, England

    @Portly_Burnsie @btsport For a big game it’s ******* poor.

  • AAronJoey
    Aaron (@AAronJoey) reported from Camden Town, England

    @Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

  • DiegoSemerene
    Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachee_babes
    Rachel Harker (@Rachee_babes) reported

    @bt_uk still waiting on an email from Saturday, summarising a recent order/reorder/complaint re a conversation I had on Tuesday with an advisor who miss-sold me products and generally lied about pricing. Why is BT customer service poor? Currently looking at other options....

  • Darrenmiller87
    Darren Miller (@Darrenmiller87) reported

    @AHNiallando @bt_uk Your neighbour is having a similar issue, trying to watch BBC but it keeps changing to ITV. Maybe your boxes are next to the wall and your remotes are on the same frequency.

  • JPDoy
    JPDoy (@JPDoy) reported

    @bt_uk why don’t you enable customers to cancel/downgrade their account online, might free up some of your “very busy call centre staff”

  • Stephenmitchel1
    Stephen Mitchell (@Stephenmitchel1) reported

    @FieldsyUK @WeAreOpenreach @bt_uk I had mine installed and it doesn't work . My whole estate is out .

  • WithStarsOn
    Geraldine (@WithStarsOn) reported

    @bt_uk need to get in contact with someone about issues with our broadband. I have recently moved house and have had nothing but problems since. Have tried calling but it says they are closed, any idea what time they'll be open?

  • Cuntybollocks_b
    *Big bazzer* (@Cuntybollocks_b) reported

    @btsport Probably the worst undercard I’ve seen

  • verityquade
    Verity Quade (@verityquade) reported

    @bt_uk Have had no internet in PO19 for 12 hours. Any sign of a fix??

  • JamesJessops91
    James Jessops (@JamesJessops91) reported

    @KuyaMaxy @btsport What he said is completely true though. Big sides do get the decisions. Was never a penalty. Referee absolutely bottled it. ***** going away from goal and his hand is by his side. Stupid decision from the ref.

  • BonnieBunny40
    Bun (@BonnieBunny40) reported

    @bt_uk hi, my broadband is down, it said I had an unpaid bill so I paid that. But still for a few hours now nothing will connect. Have tried resetting several times. Are your help phone lines open at all today?

  • bengillam
    Ben Gillam 🙏 ☮️ 🇺🇦 (@bengillam) reported

    @MaFt @bt_uk @virginmedia Yep, and if you get too far from the router you go onto 2.4ghz , turn on a microwave in the middle and * pooof * broken wifi I just fail to see the point in using factually incorrect terms to advertise to the already confused.