BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 01/20/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Croydon, Hackney, Hampstead, London, City of London, Bexleyheath, Poplar, Hammersmith, Sevenoaks, Orpington, Caterham, Greater London, Harringay and Southwark.

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City Problem Type Report Time
United KingdomRomford Internet
United KingdomCroydon Internet
United KingdomHackney Total Blackout
United KingdomHampstead Total Blackout
United KingdomLondon E-mail
United KingdomHackney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lizziejohnstone Lizzie Johnstone (@lizziejohnstone) reported

    @bt_uk It wasn't from their twitter - it was from their website complaints system. @BTSopenreach have not yet responded on twitter. I do feel however, Garry, that I have waited 10 days already, and estimated to wait another 12 days is NOT "As soon as they can". Terrible service.

  • lizziejohnstone Lizzie Johnstone (@lizziejohnstone) reported

    @bt_uk @BTSopenreach are you able to help at all. @bt_uk are unable to progress or speed up this process at all. They say it all on your side to deal with. It is such a shame that a person can not actually speak to someone at Openreach about anything.

  • Mittenator1 Mittenator👊 (@Mittenator1) reported

    @bt_uk My service provider attended as arranged. BT Openreach didn’t. Crap.

  • CitehForum MCFC Jay (@CitehForum) reported

    @bt_uk my internet speed has dropped off completely since Monday and can’t play online games cause my ping is 999+ how can I sort this out ¿? Never had a problem with it till now

  • OneRobNorris Rob Norris (@OneRobNorris) reported

    @Marg__Anne @SkySports @btsport A new manager will hopefully help and hopefully it won't take the new manager too long to de-Bruce all the players and turn them back into the players we know they can be

  • cambotowlaw Neil Carpenter (@cambotowlaw) reported

    Disgraceful service from @bt_uk and openreach. No communication or organisation. Wrong dates for home moves despite several phone calls

  • starspinner75 thomasyouknowwhoiam (@starspinner75) reported

    @bt_uk Ongoing issues with Internet?? G76 postcode, reset everything, turned off all devices, been like this since last night?

  • BaffledBabs Liz Parkes (@BaffledBabs) reported

    If the @bt_uk engineer doesn't appear today and fix my broadband I shall be absolutely monstrous. 6 phonecalls, 2 promised callbacks (still waiting for those) and now using one of my precious annual leave days sat in the house like a hermit. Please, please attend and fix it 🙏🏻

  • PointElectrical PointElectrical (@PointElectrical) reported

    @btbusinesscare @btbusinesscare I have tried this and still no luck, so to whom and how should be log a complaint, please? As 46 days of not having a Fibre connection as a Business is bad for any business...

  • samthirt98 Sam (@samthirt98) reported

    @bt_uk how do I get access to Xbox access code as a customer