BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 11/30/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, City of Westminster, Romford, Southwark, Hackney, Newham, City of London, Poplar, Harringay, Islington, Hammersmith, Brentwood, Paddington and Mitcham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRomford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • scottahaddow Scott Haddow (@scottahaddow) reported

    @bt_uk You only look after new customers and don’t give a **** about existing ones. I’ll be leaving when my contact is up

  • jeannie_pie Jeannie pie (@jeannie_pie) reported

    @bt_uk As BT customer I tried to get the free BT Protect sw (Norton 360), had probs. Who in BT can help? Sending BT a private message, pls reply urgently.

  • Tozerrrr Tozérrrr (@Tozerrrr) reported

    @bt_uk @lyndyloobyloo Turn on WiFi calling if your phone supports it. No need for signal booster.

  • Gillyhbean Gillian (@Gillyhbean) reported

    @bt_uk Is there a way of contacting someone directly? I'm caught on a never ending loop of retesting.

  • OctoMossey James (@OctoMossey) reported

    @bt_uk Minimum 37 down. Granted there are others using the WiFi but that’s ridiculous

  • tabsfraser88 Tabitha Fraser (@tabsfraser88) reported

    @bt_uk can someone please sort your app out! You are supposed to be able to control the settings to all your devices and yet it never works! Every morning I have to fight with it because it doesn't work correctly.

  • Ahnubyss Ahnubyss Commissions Open (@Ahnubyss) reported

    Shouts to Ash @bt_uk for the amazing customer service 😤👌🏿

  • Becky98911 Akceb Noinnam (@Becky98911) reported

    @bt_uk Hi BT, we have BT fibre which has been down since last night. Had a text message to say there has been a fault detected and since fixed but still isn't working despite resets etc. From what ai understand this is effecting local residents. Any ideas when this will be up?

  • DonnaBeamish Donna Beamish (@DonnaBeamish) reported

    @bt_uk - managed to cancel my order over 3 weeks but you have just sent me text about upgrading my broadband. Please would you double check that I’m not a customer and remove me from your communications list

  • sarah_a_u 6029679/21 (@sarah_a_u) reported

    @bt_uk Nope, Open Reach seem to have fixed the problem that affected the whole village.