BT (British Telecom) Outage Report in Greenwich, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Greenwich, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of London, London, Hackney, Southwark, Hammersmith, Croydon, Muswell Hill, Camden Town, Newham, Brentwood, Banstead, Purley, Islington, Fulham and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
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| City of London |
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| London |
Internet | |
| Hackney |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Keren Harrison ⚽️💙
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Not still not working properly 😢
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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KP 🇺🇸
(@kylepont) reported
from
Ilford, England
Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Will Wareing 🍁🍂 🕉️ 🔰
(@TweetOfWill) reported
@btsport why can I not log into my account on the Xbox one app? It's saying I need to upgrade my service. But it's perfectly upgraded thank you.
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Thetinycandlecompany
(@thetinycandle) reported
@bt_uk maybe it’s time you dropped @parcelforce their service is shockingly poor
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paul kitchin 🇬🇧🏴🇮🇱
(@PaulKitchin87) reported
@btsport The BT sport app is not working on the PS5.
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Cathy Harrison 💙
(@CathyAH1980) reported
Are there issues with #broadband coverage in S73 @bt_uk ? Ours has gone off completely and others seem to be reporting issues locally but can't see anything on your website. #Barnsley #Rotherham
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Dr Jen Llywelyn 🏴 🇪🇺 🏴
(@Penbrynhir) reported
@StevenBolander1 @bt_uk I need a new router now. My speed was 7.1 today. Your guaranteed speed is 66! 7.1 is unacceptable, and it looks bad on BT that you don't want to help. I'm fed up with being palmed off with platitudes. I am a customer. I pay for 66 Mg! Please tell me how to obtain a new router.
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Alex
(@alex_vickerss) reported
@milleniumlady @mac_pea @btsport Maybe being an example for young people, young black people and young aspiring athletes makes him a hero Not to say footballers are in the same bracket as medical and public service professionals; but a hero is subjective
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Andy Tattersall
(@Andy_Tattersall) reported
@bt_uk You'd have thought that in this day and age I could get hot tea down the phone line. #WhatUtopia
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Wee Jimmy
(@Helenski99) reported
@btsport A week since ordering BT Sport on my Sky box. Still saying no subscription. So basically I’ve paid for a service I’ve not been able to access for a week. Having to seriously re-think moving from Sky to BT now.
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Dr Jen Llywelyn 🏴 🇪🇺 🏴
(@Penbrynhir) reported
@StevenBolander1 @bt_uk Rach, I'm really unhappy with how BT & Openreach compete with each other. They don't seem to want to help customers. I've been told 2ce in 3 weeks - by BT engineers - to request a new router from BT. Today I was told I shouldn't have been told that (which is unprofessional). 1/2
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James Roberts
(@jimbob1965) reported
@PSAWorldTour @SquashTV @btsport I don't think you are! Trust a fix will be found soon ...