BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 03/12/2026 16:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Newham, Ilford, Hackney, Croydon, Southwark, Sevenoaks, Camden Town, Wandsworth, Paddington, Hampstead, City of London, Islington and City of Westminster.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomNewham Wi-fi
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • paulabainbridge Paula (@paulabainbridge) reported

    @bt_uk please help. Tried to purchase a BT broadband contract but I’m told the only speed I can get from BT 8-9Mbps!

  • MerKittea ✨Kittea (Emma) | 🏳️‍🌈 #Pride #LoveIsLove ❤️💜💙 (@MerKittea) reported

    So I set up the @bt_uk Hub and do I have internet? Nope! Everything's plugged in.. I waited and I even tried restarting.. nothing. And of course my previous broadband cut off now I'm registered with BT. Currently using my laptop and a BT Wifi Hotspot, in a web chat to fix it 😓

  • JustinBarker77 Justin Barker (@JustinBarker77) reported

    @bt_uk @BTCare line has dropped on my BT Hub. Lights are purple. Are you aware of issues in 01706 Littleborough area currently? System uptime is 48 days but line has been dropping for days. Longest uptime 1 day shortest 4 hours

  • jim_the_gent Jim Robinson (@jim_the_gent) reported

    @bt_uk Hi, when will BT introduce two factor authentication on its email service?

  • RetroDelux Retro Steve (@RetroDelux) reported

    Switching to @bt_uk cost me £112 cos they didn’t cancel my existing services like they said they would! It’s on record but No apology #customercarefail @itvMLshow #consumerrights ???

  • vialetwar ElzBelz☺ (@vialetwar) reported

    @bt_uk our Internet has been down since 11th June, engineer came out 16th June, said it was down in N2 & would be fixed by today. Its not & website says no issues in our area??

  • TheRunningManZ TheRunningManZ (@TheRunningManZ) reported

    Would appreciate any help you can offer regarding my @bt_uk upgrade to fibre that was meant for today. I now have no internet. I’ve been left with no internet. I’m sure it’s in hand but the engineer kinda left with a “someone will be back soon, maybe tomorrow.”

  • apnelson1 annienelson (@apnelson1) reported

    @bt_uk why am I paying for an internet service that never works 😡😬

  • Michael_Asimah Michael Asimah (@Michael_Asimah) reported

    @bt_uk I don't know what the issue is. Whenever I'm in the office and I use the work WiFi, my work laptop has no issues. But when I'm at home, websites tend to take longer to load, but I don't have these issues with any of my personal devices.

  • FalmouthSeaside CousinJackCameHome 〓〓 (@FalmouthSeaside) reported from Falmouth, England

    Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.