BT (British Telecom) outages and service status in Greenwich, England

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Greenwich, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Southwark, Orpington, Newham, Ilford, Beckenham, Poplar, Dartford, Swanley, and Bexleyheath.

City	Problem Type	Report Time
City of London	Phone	45 minutes ago
City of London	E-mail	1 day ago
Southwark	Internet	1 day ago
Orpington	Internet	3 days ago
Newham	Internet	4 days ago
Southwark	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

• 
  Dan Gregory (@dangregorybfc) reported 13 minutes ago from Bromley, England

  @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

• 
  Andrew Raffan (@AndRaffan) reported 15 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Bill Banks (@bill_banksy) reported 15 minutes ago from Bromley, England

  @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

• 
  Jon Edwards (@Jon_Edwards_) reported 16 minutes ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  V8 Gooner (@GoldenGoonerlg) reported 20 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  John Mitchell (@prof_j_mitchell) reported 20 minutes ago from Bromley, England

  I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

• 
  Aaron (@HouseArrestFM) reported 21 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Edward Woodhouse (@edwardwoodhouse) reported 24 minutes ago from Poplar, England

  @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

• 
  Mark O'Callaghan (@EventOCallaghan) reported 24 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Jason Azz @robandjas (@NEMUSA1) reported 30 minutes ago from Camberwell, England

  @bt_uk the connection is so poor is driving me mental

• 
  Anthony Harris (@AntoineDingDong) reported 35 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  John Mitchell (@prof_j_mitchell) reported 38 minutes ago from Bromley, England

  20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 40 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  Dein Moore (@deingerous1) reported 41 minutes ago from Stratford, England

  @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

• 
  Ollie Geale (@OllieGeale) reported 42 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Carole-Anne 💙 (@caroleanne327) reported 50 minutes ago from Crayford, England

  Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

• 
  jim lee (@jimbo888) reported 52 minutes ago from East Ham, England

  @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

• 
  Robert Montefusco (@bobmontefusco) reported 54 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  steffan Dutch (@SteffanDutch) reported 56 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  Johan Larsson (@jlarsson89) reported 58 minutes ago from Eltham, England

  @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jack250213 (@e4290936) reported 3 minutes ago

  @bt_uk BT took it upon itself to close the official complaint. (My comment)

• 
  Simon Smith (@Simoncitizen) reported 6 minutes ago

  @Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?

• 
  Gary (@petrolheadtoo) reported 8 minutes ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  DomJo (@DomusCaligari) reported 11 minutes ago

  @RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.

• 
  Emma (@88ejackson88) reported 11 minutes ago

  @bt_uk Internet cut out last night. Router is blue but says no Internet connection, struggling to even use phones on 4 and 5g and all other devices and gaming consoles not connecting. Its been rebooted and factory reset, help please?

• 
  Simon Blake (@BlakeUnit) reported 12 minutes ago

  @jonboy_103 @bt_uk I can't log in either - The log in page says 'We've launched something new - made some changes etc' - Unwise to do during office hours on a weekday, so there must be a problem in which case @BT_UK should just be honest and post on their X feed with an eta for a fix - v.poor

• 
  Kevin Gallagher (@Kevin9Gallagher) reported 13 minutes ago

  @bt_uk terrible service, internet down for 2 days, they said an engineer would come out, engineer rang me tells me he will be out Weds 9am never showed up. Awaiting a new router now. At least keep me updated BT. Thinks it's a new provider time.

• 
  Chris Hill (@dochill82) reported 15 minutes ago

  So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 18 minutes ago

  @jonboy_103 @bt_uk And not a word from them appalling service

• 
  Alan Reeve (@AlanReeve2) reported 22 minutes ago

  @bt_uk can you help, my emails have stopped working since arriving in Nevada. Everything is set up correctly and I've tried numerous things to fix it, can't even log in via webpage