BT (British Telecom) Outage Report in Greenwich, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Greenwich, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of London, Hammersmith, London, Islington, Camden Town, Palmers Green, Waltham Forest, Croydon, Wallington, Barking, Newham, Ilford, Hackney, City of Westminster and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet | |
| City of London |
||
| London |
Phone | |
| Hammersmith |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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OsteonMaster
(@MasterOsteon) reported
@bt_uk My gran has reported the issue multiple times and you lot do nothing and don't even try and help, bt customer service moto is money money money let's scam what we can.
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rob duncan
(@rob_d85) reported
@bt_uk Not 1 manager in your multibillion pound company is available to talk to or deal with it. Small business trying to get open after lockdown and nothing but issues and no one helping
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Nicholas Coulson
(@NicholasCoulso1) reported
@bt_uk @MoneyTelegraph hi I’m trying to get resolution to a problem. BT have separated my landline number from a full fibre installation. They admit the error but can’t seem to resolve. Writing to CEO but doubt he’ll see it.
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Charles Roskilly
(@CharlesRoskilly) reported
@bt_uk I'm with @ThreeUK. Just thought you'd like to know about the calls so you can get them shut down. 👍🏻
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rob duncan
(@rob_d85) reported
@BTCare dealing with the sale, all UK staff. Good service. Nearly a week after the supposed install no broadband and I have to deal with people that don`t understand me and refuse to do anything to help other than say "the process takes 24-48 hours, there`s nothing we can do"
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The People's Movies
(@thepeoplesmovie) reported
@bt_uk My problems are daily with broadband
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JS
(@buzzbar28) reported
@bt_uk @Rowly10 @btsportscore The Leicester vs West Brom game on Thursday should have been in UHD but due to some technical issues this wasn’t able to be broadcast and only HD coverage was available to both Virgin & BT customers. This issue is also why some customers also experienced some problems as well
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Chloe Cresswell
(@ChloeRaccoon) reported
More spam from @bt_uk telling us superfast fibre is now available in our area. Which is weird, as when we were with BT Business as an ISP, we had VDSL2 3 years ago, but the service was so bad we moved to @zeninternet instead.. But now we're on BT's marketing email list...
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Russell Carter ⚒
(@RC4HL) reported
@bt_uk Hi I’ve had digital voice (handsets etc) for a while now but I’ve never received a call on it - I can however make calls ! - can this be looked at for me ? - thanks
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Chris Boland
(@ChrisBoland86) reported
@EE No, not yet. Didn’t really see it as a BTSport issue as I pay EE.