BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 11/30/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Southwark, Hackney, Newham, London, City of London, Poplar, Harringay, City of Westminster, Islington, Croydon, Hammersmith, Brentwood, Paddington and Mitcham.

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City Problem Type Report Time
United KingdomRomford Internet
United KingdomRomford Wi-fi
United KingdomRomford Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sophiejb_x sophie🌱 (@sophiejb_x) reported

    @bt_uk I've just paid 18 quid for 5 days of internet that doesn't work. Can't connect to anything. Your website says it's perfect for home moving. How can I get a refund ASAP?

  • paradhise wendy smith (@paradhise) reported

    @bt_uk can you explain why my Internet connection is so slow that I can't even get the broadband checker site to load?

  • ConfidingGoblin Luke (@ConfidingGoblin) reported

    Changed from @virginmedia to @bt_uk today. Cant wait for my internet to not cut out at this time every night 🤘🤘🤘

  • JxstJordy 🔴 LIVE - 𝙑𝙄𝘾𝙀|JᴏʀᴅʏClaus (@JxstJordy) reported

    Sorry all, internet died like usual. 😔 @bt_uk how many more engineers will it take for me to have a stable connection? I haven't gone a single day in the year I've been with you without my internet dying. 6 engineers in 8 weeks and my internet is still up and down like a yoyo.

  • Dawn_Burford Dawn Burford (@Dawn_Burford) reported

    @bt_uk Fault had now been reported. Spoke to a really helpful guy Paul in Dublin who recorded it but couldn’t put divert on. HELP!

  • StillUTD MUFanatiC 🔰 (@StillUTD) reported

    Looks like the stupid Ppv prem league games has been dropped. Good riddance @SkySports and @btsport you needed to give your head a wobble. #PremierLeague

  • Jeremyonwine Jeremy Williams (@Jeremyonwine) reported

    @bt_uk I’ve just tried to upgrade my BT broadband but somehow BT has lost my broadband & phone connection in the process - problems with the ports (exchange and in the streets) - an irrelevant excuse when I’ll have no connectivity or landline for practically a week....#LousyService #BT

  • maclaran_mania Ollie Swann (@maclaran_mania) reported

    @ZarzaMr @BTSportBoxing @btsport Dark mind? It's the truth - he is a bad person

  • mjc123red mjc123red (@mjc123red) reported

    @bt_uk Had a landline fault for 3 weeks and now today you turn up and turn off our broadband and didn’t even bother knocking on door! We work from home and now you say mid December for a fix!! I’ve rang in twice today and been cut off twice

  • braylcfc Jordan Bray (@braylcfc) reported

    @pompeyhedge @bt_uk @virginmedia Problem is what broadband provider you go with?