BT (British Telecom) Outage Report in Greenwich, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Greenwich, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Southwark, Hammersmith, Harringay, Hackney, Caterham, City of Westminster, Catford, Bromley, Islington, Newham, Fulham, Kensington and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Southwark |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Aaron
(@AAronJoey) reported
from
Camden Town, England
@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Emma Leon
(@emmasleon) reported
from
Lambeth, England
@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@btsport @WWEUK Awful decision!!!
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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pmolloy
(@hairy_chef) reported
from
Bromley, England
@bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🛫 Gerry Hill 🛬 📷 🏴
(@Gerhill) reported
@bt_uk Admit it, takes three engineers to run a dropwire now, not one. A massive waste of time and energy, yet a telecom company lecturing people to turn down their house heating further and freeze in the winter? Unbelievable.
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Tommy Doyle 💙
(@Tommy_Doyle) reported
Never have I ever heard such a load of drivel as is being spoken on the prelude to #UCLdraw version 2 on @btsport at the moment 💩
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Sarah Evans
(@snazzysazzy1986) reported
@bt_uk any update on the hybrid connect issues? It’s been down over a week now and whilst you’ve given me some temporary fixes these aren’t great. Boris asking people to WFH is quite hard without working or stable WiFi! 192 hours without a stable connection and counting!!
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Doc Atherton Esq.
(@realdocatherton) reported
@bt_uk Hi. I've just sent a DM as after having looked online, I believe my order is still slightly wrong and looks like it's missing the added EE unbreakable connection too. Can someone please help me? Thanks
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Umesh S
(@OnlyOneUmesh) reported
@bt_uk @OpenreachHelp @WeAreOpenreach Multiple weeks now without fibre internet that’s good enough for working from home. We need this sorted out given the current Covid situation. What needs to happen to get this resolved asap? Very poor communication throughout from openreach
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red_claudius64
(@red_claudius64) reported
@bt_uk Finally yes -there was a problem with the router frequency clashing with the Sky Q box and broadband connection needs checking
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!
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Graeme Pettigrew
(@1petti) reported
@bt_uk Got it think it’s cause I never waited 10min after clearing caches
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Joseph Gorman
(@JosephG92902960) reported
@bt_uk Your bt virus app is not working contacted before today answer l got from customer service can't fix at moment why update it then total shambles bt disgrace
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Ryan Adam
(@RyanAdam55) reported
@bt_uk your service is a disgrace utterly inept! Engineer booked today between 1-6pm then suddenly get a text saying Wednesday 1-6pm. Shocking drop outs daily been going on for over a year! What am I paying for??