BT (British Telecom)

BT (British Telecom) Outage Report in Greenwich, Greater London, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenwich, Greater London, England 12/28/2025 05:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Southwark, Wandsworth, Hammersmith, Paddington, Hackney, Bexleyheath, Waltham Forest, City of Westminster, Harringay, Hampstead, Camden Town, Kensington and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dadyougeek John (@Dadyougeek) reported

    Never felt like this before but really don’t want to watch anymore of this team I’m done and seriously considering not coming to the remaining games of the season as I’m not enjoying it. @SpursOfficial Sat I the car under the ground listening to @btsport @mrjakehumphrey

  • Dognz ChristianHyde_2🦮 (@Dognz) reported

    @bt_uk Despite speaking to call handler yesterday evening & been told there was error on your system in suspension of my board band despite being in credit I STILL have no Internet via your service.

  • iamscalla Scalla (@iamscalla) reported

    @sonnyfodera @bt_uk @Grubhub pretty bad imo

  • HibbsA Anthony Hibbs (@HibbsA) reported

    Fibre broadband installed by @OpenreachHelp yesterday. Free “upgrade” from @bt_uk so why not? Now have no landline, signal dropping out constantly yet showing a speed of 76 mbps, what’s that about.? Was 73 and totally reliable on my ancient copper line. 🙄 #engineervisiit

  • JackEva15596016 Jack Evans (@JackEva15596016) reported

    @bt_uk following on from weeks of complaints I have just been told I cannot cancel my contract unless I pay £690. £69 a month for 1.5mbps is good value according to you. Absolute crap

  • dapurk David Purkiss (@dapurk) reported

    @TalkTalk are terrible. After not being able to activate my already installed fibre line for just under 2 weeks, I cancelled. Now I’m locked out of getting BT (way better service) in 48 hours because TalkTalk is taking 7 days to cancel. Should’ve gone with @bt_uk initially.

  • zolarpowered Chris Patten (@zolarpowered) reported

    @bt_uk After waiting years for @bt_uk to provide fibre & getting nothing but ‘coming soon’ promises + price increases for the slow service received, I yesterday ordered a @virginmedia connection. The order was placed at approx 5:30 last night & the install started before 9 this morning!

  • selectbydefault Shivangi Mishra (@selectbydefault) reported

    @bt_uk I've been literally harassed by your team for my home move request. Firstly, it was not done on the committed date and again missed on the next date. I'm calling for last 4 days and speaking with different people with no resolution.

  • DNT1968 DNT (@DNT1968) reported

    @bt_uk This is normal now, so much for being able to have more than one device connected at the same time with no effect on other devices, 3 disc's and we still get terrible buffering. About 50 feet from a cabinet. Just signed up for another 2 years but still no sign of FTTP??

  • NimitGoyal111 Nimit Goyal (@NimitGoyal111) reported

    @bt_uk I have just had the worst service. Upgraded to full fibre and have been left with absolutely no internet. Install date was Wednesday 8th and your contact centre is now saying that they need 3 working days to fix the issues (that’s Tuesday- making it 6 days of no internet)