BT (British Telecom) Outage Report in South Croydon, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near South Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Bermondsey, Isleworth, Tower Hamlets, Streatham, Fulham, Poplar, Croydon, Southwark, East Ham, Brentford, Ealing, City of Westminster, Carshalton and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Bermondsey |
Internet | |
| Isleworth |
Internet | |
| Tower Hamlets |
Wi-fi | |
| London |
Internet | |
| Streatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near South Croydon, England
Latest outage, problems and issue reports in South Croydon and nearby locations:
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Barnes
(@SimetimeB) reported
@bt_uk It's apparently in hand - however, after four days of two hour phonically and a lack of honesty I'm very frustrated that i'm still without service.
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Nikki C
(@HarperElvis) reported
@bt_uk BT Openreach have the monopoly been trying to get internet access for 7 months ! Can anyone help as latest update from them is 24th November for next review …. My sons struggling with homework and I work from home .. 4G is poor 5G non existent so dongles not helping !
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Wendy
(@Woowoo1975) reported
@bt_uk I have now cancelled our direct debit! I am not paying a single penny until this problem is sorted. Take me to court or chase me for money, I don't care anymore!
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Daniel O'Brien
(@DanielO09122123) reported
Yo @bt_uk can you tell your customer service guy who has left us on hold for the past 15 mins to hurry up. Has he gone to lunch FFS
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Meredith Roe
(@MeredithRoe2) reported
@btbusinesscare 7 years with your “complaints team” still no helpful resolution.
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Andrew Moscow
(@moscow77) reported
@bt_uk This is useless. How do they escalate this to a manager to call them today? You are threatening them with deleting their email address if they want to switch back to a lesser service.
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🎩the_magician 🪄
(@Kirit_Virdee) reported
@bt_uk If I treated patients the way I have been treated by @bt_uk I would have lost my job a long time ago. Who can I make a formal complaint to? The process has been the worse thing I have encountered in a long time. Absolutely pathetic.
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Andrew Moscow
(@moscow77) reported
@bt_uk They have been told that if the cancel the Halo 2 to get back to Halo 1, then their email address would be deleted. They are very worried about this.
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🐻Charlie Eisnor🐻
(@CharlieEisnor) reported
@bt_uk @AskPS_UK my ps5 keeps losing connection mid game tried WiFi boosters but did not help can u suggest anything
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Chris Peters
(@crispy796) reported
@bt_uk Hi team, can you please give me some advise. You have recently disconnected our copper line from the exchange as we now have fibre, how do we call the emergency services in the event of a power cut? Our only mobile telephone mast is on the same grid so also goes offline.