EE Outage in Willesden, Greater London, England

@EE has the worst internet. Can’t believe how bad it’s Wifi is

@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

@EE But I’m expected to carry on paying for a poor service?

@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

@EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

@EE Won’t b happening . Service is awful. Beat to change operator. Thank u

@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

@MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!

@EE hi, can someone please help with my bill? There’s two items saying ‘add to plan £18’, I have a Fitbit but there isn’t another device that I should be paying extra for aside from this, and I can’t work out what it is, so I’m concerned. Thanks.

@EE You're internet is that slow the Titanic hasn't even been built yet 🙄🙄

@EE since I know this won’t be seen till the morning, morning! I was hoping you could help as our wifi keeps going SUPER slow to the point I’m sometimes waiting 3/4 mins for websites to load plus vids are buffering which isn’t great since I have online lessons for college :/

@EE why has my landline number been swapped with a stranger? I STILL HAVE NO WI FI and now no number as Val up the road who I have never met called me on her number from my own number. She is elderly, isolating alone and has no contact with anyone now she has lost her number!

Let me cancel/terminate my contract. @EE Bunch of ****

Let me cancel my comtract. You ***** @EE

@MxnchMxgic @EE I've been a customer since 1995 or 96 when it was originally Orange, I'm sure I had a Motorola with a pull out plastic ariel it was the B's and E's 👍👍

How long is @EE going to be down for because I need to sort my phone asap

@EE Hello - I am looking to access my My EE account online to manage billing, but it seems to be down. Can you confirm if there are broader system issues, or if this may be an issue with my account specifically?

@JennyLangrick @EE Same here... Hull signal is atrocious!! Never mind 5g work... sort the basics first