EE Outage Report in Shoreditch, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreditch, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shoreditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shoreditch, Greater London, England
The most recent EE outage reports came from the following cities: London, Southwark, Paddington, Waltham Forest, Hackney, Islington, Coldblow, Wandsworth, Poplar, Wembley, Romford, City of Westminster, Croydon, City of London and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| Paddington |
Internet | |
| London |
Internet | |
| Waltham Forest |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shoreditch, England
Latest outage, problems and issue reports in Shoreditch and nearby locations:
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Ace
(@acetrigger) reported
from
Walthamstow, England
@EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rhidian Jones
(@rhidjones) reported
@EE no network all day today again in LD3 - on average your network is down circa 1 week a month for the last 2 years. How can I get a refund of my mobile phone costs please?
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Adeel Khokhar
(@khokhar_adii) reported
@EE It’s been resolved but I am still waiting for my complaint resolution
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Robbie Kelsey 🏴
(@RKelsey2) reported
@VodafoneUK **Avoid** I've been into a Vodafone shop and was told I'd been put on the wrong tariff. I phoned 191 and after an hour wait I've been given a link to the chat service. Your complaint number does not go to a person to complain it went to the same call centre. Go @EE
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Alan Wright
(@Alanw47) reported
@EE Hello, according to your coverage checker I have no 5G signal for miles around, which is what I would expect. Here I am sat in my lounge with a phone that says it’s connected to 5G. How odd?
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Brendan O'Shea
(@boshea) reported
Hey @EE any chance you can have a look at the coverage issues in Cheadle Hulme. Large parts of the day there is no 4G.
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Brendan O'Shea
(@boshea) reported
Hey @EE any chance you can have a look at the coverage issues in #cheadlehulme. Large parts of the day there is no 4G.
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Mary
(@MarySequera) reported
@EE mobile wifi connection has been unstable for the past 2 weeks. We have been reporting it for the past year without any real solution or fix yo the problem around the area. @Ofcom EE is really the worst provider I have ever encountered
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Randy. 📱+🚘=❌
(@RandyDandyVlogs) reported
@EE are genuinely a joke, negotiated a deal, ordered a new phone, gets delayed 2/3 times, they then say my order is stuck in the system and they can cancel and re-order but won’t give me the deal we agreed on. Fantastic 😴
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Matt Swain
(@mattswain85) reported
@EE my mobile data has been awful the last few days. Either won’t load things at all or is very slow loading. Can you look to see if there is a problem?
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Paula C
(@PaultudeC) reported
@EE our mobile broadband is on & off today in S63... download speed 1.07Mbps... why so bad?