EE Outage Report in Shoreditch, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shoreditch, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shoreditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shoreditch, Greater London, England
The most recent EE outage reports came from the following cities: City of Westminster, London, Dagenham, Croydon, Wandsworth, Dartford, Hammersmith, Southwark, Waltham Forest, Fulham, Hackney, City of London, Romford, Wembley and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shoreditch, England
Latest outage, problems and issue reports in Shoreditch and nearby locations:
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Trev
(@James5Trevor) reported
from
Epping, England
@EE Damn...missed you again...s20 needed 😊
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Henry Churchill
(@mrmrwacky) reported
from
Radlett, England
@EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Charlie Tebbs 🙋♂️
(@Chazacox) reported
from
Barnet, England
Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.
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Samantha-Jay Clegg
(@07samanthajay) reported
from
Walthamstow, England
@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Halsey
(@halseyb) reported
@EE Can my organisation pay to add our website to your list of sites that EE customers are not charged for. We have introduced new mobile technology since Covid but have a unique problem we are looking to solve.
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Drew Faulkner
(@faulknerdrew) reported
@Or1ginalSandman @ShireFarming @EE Have since had a replacement txt, since the first one was 'incorrect'.... If you open it, the 'Legal Bit' clearly states existing clients can still use data/calls/txts in EU/EEA up to 50GB fair use, for duration of plan. So not too bad. Maybe.
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Marc Foster
(@AspieV1) reported
Goodbye @O2 and hello @EE! Missing phone calls constantly and next to no signal in the middle of towns/cities in 2021 is ridiculous!
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ToThePoint
(@ToThePo72505978) reported
If you have been sold a 5G phone and do not have 5G on your area @EE will take you out of contract free and you can upgrade to a better service like @vodafone
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Mike
(@doctorcrank) reported
@EE I’m currently in Greece. For some reason, I can only roam on one network, whereas my partner who is also on EE with a similar contract can roam on any network. As a result I am getting no service while she gets 4G. Can you check if there’s a problem with my account/sim?
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cheryl 🗯
(@cherylfails) reported
@EE hello, just wondering if I’m ever going to be able to log into your website on mobile? I’ve been trying for days to shop for a contract while keeping my existing EE phone number and I am unable to do so as I’m unable to log in. Please help :(
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paul macready
(@duklaprm) reported
@EE just had a message saying maintenance work coming. Hopefully that will help me get 4G in my house.....
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India Edgmon-Rollings
(@EdgmonIndia) reported
@EE So you can shut off my service but not reply to an email or tweet🙃
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Stoker
(@thelandtrout) reported
@EE Is it correct that when a customer upgrades they have to pay for two contracts on the first month?
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stacey woods
(@staceymmwoods) reported
@EE internet service down in NE15