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EE outages and service status in Shoreditch, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Shoreditch, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shoreditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Shoreditch, England

The most recent EE outage reports came from the following cities: London, Romford, City of Westminster, Southwark, Poplar, Croydon, Wembley, Ilford, Hammersmith, Dagenham, Lambeth, Tower Hamlets, Wandsworth, Barnet, and Enfield Town.

CityProblem TypeReport Time
London Internet 2 hours ago
Romford Internet 2 hours ago
City of Westminster Internet 20 hours ago
London Phone 22 hours ago
London Wi-fi 23 hours ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shoreditch, England

Latest outage, problems and issue reports in Shoreditch and nearby locations:

  • bradders2203
    Brad (@bradders2203) reported from East Ham, England

    @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

  • KatyJaneHughes
    KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England

    @EE hi , I am looking to upgrade could someone help me please Thanks

  • _akhi_younes
    chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • garethwyn70
    Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • bradders2203
    Brad (@bradders2203) reported from East Ham, England

    @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

  • jfkent93
    James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • amandab_UK
    Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • dknights
    Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • apoltix
    Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • radhthefirst
    Radh (@radhthefirst) reported from East Ham, England

    @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

  • mouseldn
    🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • mattlawley703
    Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • SmudgerAndy
    Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • mass1976p
    paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • Hewete
    Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.

  • Hewete
    Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

  • chrisgolds
    Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • Felicia_Thandie
    Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _Robert06_
    = Robert = (@_Robert06_) reported

    @EE I've had a bill generated for March - April however my contract is due to get terminated on Monday 27th March when my number gets transferred to Vodafone. Will I still get charged for the full month or only for the 3 days I've used the network for?

  • MadeleineElizaT
    Madeleine (@MadeleineElizaT) reported

    @EE Hi, can someone please contact me in regards to a 4G Pay as you go Wi-Fi box. I purchased this due to your coverage showing that I’d get perfect coverage inside and outside here yet it does not work. It’s not a device issue as we have tested this in different locations today

  • rorocash95
    Rose (@rorocash95) reported

    @EE Home broadband is down still in Bow. Is there an outage?

  • tomfleech
    Tom Leech (@tomfleech) reported

    @EE Get ur poxy network fixed in the Colchester/Stanway area please. 2nd day on the bounce there’s been an outage. Tbh I’ve had enough, this happens far too often… I want out and will be calling to canx as soon as I’ve got enought signal 🙄

  • Natalieplant_
    Natahlee (@Natalieplant_) reported

    @EE why do I pay my bill to have no signal?

  • lizzyfmant
    Liz Vine (@lizzyfmant) reported

    @O2 what does my husband have to do to get his order finalised so he can receive his new phone? His My o2 account won’t activate so the order can’t complete but after numerous emails to you & a promised callback, he’s still waiting. Perhaps @EE or @Vodaphone4 would like to help?

  • SamSbarclay802
    Sam Barclay (@SamSbarclay802) reported

    @EE I'm disgusted with the service I've received from EE . Have a fault which has been on going for 2 months still not fixed. Booked a repair told next day then went to store and told 14days which is a joke. So wished I never joined EE. Such a poor customer service.

  • RobertSuminskas
    Robertas Suminskas (@RobertSuminskas) reported

    @EE Increasing monthly payments before contract ends this is not acceptable. What is the point to sign contract? Unfortunately I will leave this network on October for couple reasons, Increasing price during contract period, Bad quality service abroad, Expensive roaming service

  • Josh_SW6
    Josh.🇬🇧. (@Josh_SW6) reported

    Sadiq Khan has ruined London, When ******** are the @TfL underground lines getting @EE 5G? Feel likes its been years and nothing had changed?

  • flybymouth
    Ed Brown (@flybymouth) reported

    @EE can you tell me when you are going to install a replacement tower in my phone region, CO107EB. The reception is dire, the BTrouter you sent me is awful, worse than dial up from the 90’s. Please advise. A loyal 30 plus year customer of EE (orange) about to cancel.