EE Outage Report in Shoreditch, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shoreditch, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shoreditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shoreditch, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Islington, West Wickham, Fulham, Erith, Richmond, Harringay, City of London, Chigwell, Barnet, Southwark, Bromley, Ilford and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shoreditch, England
Latest outage, problems and issue reports in Shoreditch and nearby locations:
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
@davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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𝕂𝕚𝕣𝕤𝕥𝕪
(@custard71) reported
from
Tottenham, England
@EE my internet is down 🥺🥺🥺
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ameliorate
(@Ameliorate20) reported
@EE 2 hour wait for chat help? Cheers as per usual service is rubbish and we're paying over the odds for it as usual. How about you sack Kevin Bacon, the overpaid has been? Pass the savings on to customers, yeah?
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Kenneth MacLean
(@KennethJMacLean) reported
@Minnieatsea @EE @BarraIsland So are they actually doing something? Been trying to gather data from Citizens Advice Scotland on instances of people being santioned/suspended due to late tax returns or benefits issues caused by the lack of signal. (know of 3-4 my self) Basically should I continue or just wait?
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Joneschris
(@manutdTOPFAN73) reported
@EE your a ******* joke . Drop outs 40 tines a month . Engineer meant to come out but rescheduled. And now even tho I terminally ill and u said I won't get restrictions guess ******* what restricted and been waiting half hour holding AVOID EE BROADBAND **** AS IS THERE SERVICE
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Franco - Cheese Room Podcaster
(@CheeseRoomFP) reported
Since the @btsport app has been powered by @EE it's been total ****. Resolution is normally terrible, can't even get it to cast today. Useless.
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Border Wallie
(@Jerrydendrons) reported
Hey @EE our 19 yo daughter is in Portugual 1st adult holiday. We have asked for roaming to be activated. Told 24 hrs but 36 hours later still not working. Not ideal as we worry for her safety. Tried chat and useless. Please help us as we worry.
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Vicky
(@_vicky_123) reported
@EE you’re telling me on my app to upgrade but when I call the advisor was so unhelpful, and refused to help at all or let me speak to someone else!
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STillu
(@TilluSalman) reported
@EE very bad customer service ,their dealing with complains is a joke
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Leanne Gadsden
(@Leau3) reported
@EE I’m having serious issues when I’m on 5G I can’t make any calls but then in switches to 4G and then 3G ??
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Jeremy Crawley
(@tractorboy1961) reported
@EE Pathetic!!! Paying for having no service , hours on the phone with false promises of credits and refunds ( aka lies). Waiting for a manager to call before I pass to Ombudsman. This company is the worst I have ever dealt with! #sortyouractoutEE
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peter robinson
(@slaminlad) reported
@MarcAllera @EE @Ofcom You should employ more people instead of getting paid millions. Your customer service take over an hour to answer the phone. Is this your target. My issue is still not resolved. Your customer services are rubbish. Employ more staff and maybe take a pay cut?