EE outages and service status in Shoreditch, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 7 outage signals in the last 24 hours around Shoreditch, including 7 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 7, 10:14 PM GMT+1.
- Internet (64%)
- Phone (16%)
- Wi-fi (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shoreditch, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shoreditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shoreditch, England
The most recent EE outage reports came from the following cities: London, City of Westminster, City of London, Poplar, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 minutes ago |
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Internet | 4 hours ago |
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Phone | 8 hours ago |
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Internet | 11 hours ago |
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Phone | 11 hours ago |
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Phone | 11 hours ago |
Nearby cities with recent reports
16 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Shoreditch, England
Latest outage, problems and issue reports in Shoreditch and nearby locations:
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Yusif Ali (@yusif0ali) reported from London, England@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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David 🛸 (@DavidEscobarLDN) reported from Islington, England@EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.
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Zarah🧸 (@Zarah_666) reported from Islington, England@EE Hi I’m trying to access the my ee app and it’s not working
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Keith Bursnall 🏳️🌈 (@KeithBursnall) reported from London, EnglandNo internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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itsmenaaz (@naazalii) reported from Poplar, England@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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Emyr Glyn Rees (@emirrelevant) reported from Hackney, England@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
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tim parsons (@timpar2109) reported from Poplar, England@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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Madhan (@followcbv) reported from Poplar, England@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Jason Starman QBE 💙 (@starmanuk) reported from London, England@EE I'm currently receiving no service in southeast London. Is there an outage?
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Angus Teee (@AngusTeee) reported from Islington, England@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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James Shanks (@Jashanks79) reported from Hackney, EnglandOrders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.
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Josephine Bakah (@BakahJosephine) reported from London, England@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Jason Miller (@sparkyjm1974) reported from City of London, England@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England@EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!
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Michael Buckley (@fuhirees) reported from Islington, England@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
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AH (@ashleyhaase0) reported from City of London, England@EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.
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Angus Teee (@AngusTeee) reported from Islington, England@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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GraemeT (@75Snapper) reported from London, England@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cwtch-22🏴🇺🇦 (@KevKevles1974) reported@EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.
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BREN IS NOT SEEING ARIANA (@brenftariana) reported@EE it’s a you problem, i won’t be calling anyone
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Mat Roberts 74 (@RobertsFamily12) reported@EE How many times I’ve heard that from you it’s so slow again this morning that I can’t even carry out basic office tasks, will be looking for alternatives this weekend I’ve had enough of your poor broadband speeds now 🥺
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Barbara K (@Nicky_2900) reportedHey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.
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Stuart Smith (@Galaxy42_) reportedIf any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/receiving phone calls & those companies (like @EE) prey on those people.
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David (@davidofsussex) reported@StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.
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Gerri (@Gerri6uee) reported@EE Reported my wifi keeps dropping, the lady I spoke to said she could see it had been dropping for a few days & changed the channel. Also said she would send a text with a link if it dropped again - that never happened! Wifi still dropping & spent 20 minutes on phone in a queue.
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Grant (@GrantGT3RS) reported@britishchick21 @EE The service in my area has become awful. I can barely get one bar of signal indoors. What happened to EE?
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Dexter Morgan VI (@DextersDesciple) reported@EE has the worst app and website to try and upgrade. Nothing works, won’t let me pick store to have it delivered to and then keeps telling me I’ve reached my limit of trying to add my bank details. **** this. I’ll go elsewhere.
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Andy Raine (@TaTRhino) reported@bt @EE @openreach the worst companies on this planet to deal with, awaiting broadband since February with escalation after escalation, simply brilliantly rubbish. A customer for 40 years and they really do not care