EE Outage Report in Shoreditch, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shoreditch, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shoreditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shoreditch, Greater London, England
The most recent EE outage reports came from the following cities: Wembley, Southwark, London, Bromley, Croydon, Romford, Islington, New Barnet, Hammersmith, Hackney, Ilford, City of London, Beckenham, City of Westminster and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Shoreditch, England
Latest outage, problems and issue reports in Shoreditch and nearby locations:
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Karen Smith
(@KarenSm68145774) reported
from
Camberwell, England
@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Tom Wynne
(@twynne) reported
from
Poplar, England
@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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Lord Panache
(@RicciQueens) reported
from
Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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David Oxley
(@davidoxley1982) reported
from
Islington, England
@EE are getting so bad with loyal customers..
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Jarvis
(@MattJarviscoys) reported
@EE I have a voicemail showing but cannot dial it or 150. Nothing connects at all. Is there a fix for this at all?
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Paddy McAllister
(@MrKaiM81) reported
@EE Hi, I wondered if there's a problem with the EE Fibre broadband in my area. Wi-Fi was working this morning, went for a walk, returned home, and now nothing but turquoise flashing lights on my hub. Tried troubleshooting and no joy.
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....
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Eoin McAllister
(@e10nma) reported
@EE Internet still down after 2 days at this stage
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𝕃𝕪𝕟𝕕𝕤𝕖𝕪𝕓𝕠𝕠
(@Lyndseybooo) reported
@EE my phone isn’t working 😫😫😫 Is there an outage?
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Ry.i.am
(@star_boi) reported
I’m pleased to say, @EE , you’ve retained a customer thanks to your George Street store! Matt was extremely helpful when serving me and the person who answered the phone gave me all the info and confirmation as a new customer, photo ID wasn’t required!
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Tony Reid
(@DonnyLebowski) reported
@EE Thank you. I’m an existing customer and I pay her bill by DD. Once that contract expires I can just move that to a PAYG. Keeping the same number etc.
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Jake F
(@jake_fish) reported
3 and a half hours to get our phones sorted in the @EE shop this morning and it’s still not working. I think they just gave up.
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
@EE I'm then told to send a text using an EE sim from the phone which you want me to magically conjure up out of thin air. I then suggested your customer agent to send me a sim to which her reply is "ooo good idea" - why am I suggesting ideas to her?
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L
(@ItsLew1s) reported
@ee how do I cancel an order on your website ?