EE outages and service status in Shoreditch, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 4 outage signals in the last 24 hours around Shoreditch, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 7, 10:44 PM GMT+1.
- Internet (64%)
- Phone (16%)
- Wi-fi (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shoreditch, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shoreditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shoreditch, England
The most recent EE outage reports came from the following cities: London, City of Westminster, City of London, Poplar, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 hours ago |
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Internet | 14 hours ago |
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Internet | 18 hours ago |
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Phone | 22 hours ago |
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Internet | 1 day ago |
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Phone | 1 day ago |
Nearby cities with recent reports
17 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Shoreditch, England
Latest outage, problems and issue reports in Shoreditch and nearby locations:
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Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Mr P (@adrian_pennelli) reported from Hackney, EnglandAh well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England@EE I never got a reply to my message about sponsorship
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Life of Nads (@life_of_nads) reported from City of London, England@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Azer Turan (@Azer__Turan) reported from City of London, EnglandI want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction
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Madhan (@followcbv) reported from Poplar, England@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Rory McCarron (@CyclingLawLDN) reported from London, England@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Ayo (@ChocOnTour) reported from Hackney, EnglandCould not stress this, if you have a choice, do not choose @EE as your internet service provider
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G R A Y B U R N (@PaulGrayburn) reported from City of London, England@EE But I’m expected to carry on paying for a poor service?
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England@EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't
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KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England@EE hi , I am looking to upgrade could someone help me please Thanks
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Angus Teee (@AngusTeee) reported from Islington, England@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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Dami (@senorfenty) reported from London, EnglandEE has been moving mad lately . My signal is so disgusting @EE please sort it out
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David Oxley (@davidoxley1982) reported from Islington, England@EE are getting so bad with loyal customers..
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Tomasz Rykała (@tomaszrykala) reported from London, England@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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Tom Wynne (@twynne) reported from Poplar, England@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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Rob Cockerton (@bertie_cee) reported from London, England@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Ayo (@Ayoolanaa) reported from Hackney, England@EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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lloydrimmer07 (@lloyd_rimmer) reported@EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do
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F3spirit (@originaf3spirit) reported@EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.
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Avril Newman (@AvrilNewman9) reportedHow many elderly R victims of #financialabuse by telcos like @EE & have money being debited every month for services they’ve been upsold by nefarious sales teams that they never use? It happened 2 me and I bet it’s happening 2 your gran 2. Check in with your elders #grubbythieves
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Alison Lees (@AlisonMLees) reportedAlison Lees @EE There's nothing on the dashboard online, nothing in my emails, search 'exit fees' reveals 'no results'. I don't believe this exit fee exists. I think your customer service guy was lying.
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ʍ ʍ ӄɦǟռ (@MMKUK1) reported@Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.
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Nicole E (@Nicky_2900) reportedAbsolutely shocking service from @EE System failed to apply my agreed spend cap and plan upgrade after a phone call, letting bill skyrocket to £160. Ofcom rules say you can’t bill for over-cap system errors. I need a manager to pull my file and message me now.
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David Cant (@davidgcant) reported@EE any idea when the app I use to access my account and add-ons will be active again? It's been weeks, and I keep being told by business customer services that it will be fixed soon. Not happy.
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F3spirit (@originaf3spirit) reported@EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?
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ian harris 🇬🇧 (@hellired3) reported@EE Update 01/07 still not fixed I've provided the number but here it is again C10002718044 all I want is to leave now ive had it I cannot waste my time chasing something you should fix #badservice
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Barbara K (@Nicky_2900) reportedHey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.