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EE outages and service status in Shoreditch, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Shoreditch, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 14, 8:14 PM GMT+1.
  • 63% Internet (63%)
  • 18% Phone (18%)
  • 10% Wi-fi (10%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shoreditch, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shoreditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Shoreditch, England

The most recent EE outage reports came from the following cities: London, City of London, City of Westminster, Poplar, and Hackney.

CityProblem TypeReport Time
London Internet 26 minutes ago
London Total Blackout 19 hours ago
London Phone 20 hours ago
London Phone 1 day ago
London Internet 1 day ago
London Phone 1 day ago

Nearby cities with recent reports

London

22 recent signals

26 minutes ago
City of London

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shoreditch, England

Latest outage, problems and issue reports in Shoreditch and nearby locations:

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • simonplatman
    Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • jr_svb
    John Robinson (@jr_svb) reported from Islington, England

    Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

  • pjgannon
    Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • AngusTeee
    Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • ThemoonIHATEYOU
    Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    @EE has the worst internet. Can’t believe how bad it’s Wifi is

  • MrMitchell
    The Mitchell Brothers (@MrMitchell) reported from Hackney, England

    @EE Hello I demand an answer why is the network not working!!!...

  • life_of_nads
    Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • DrKAinslie
    Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • AngusTeee
    Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

  • DianaVickers
    Diana Vickers (@DianaVickers) reported from Hackney, England

    Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    Could not stress this, if you have a choice, do not choose @EE as your internet service provider

  • life_of_nads
    Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • stanleymotown
    Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • Jashanks79
    James Shanks (@Jashanks79) reported from Hackney, England

    Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Vocalandproudx
    Vocal and Proud (@Vocalandproudx) reported

    Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

  • VHeselton
    Vicki Heselton (@VHeselton) reported

    @EE pay nearly £70 a month for digital and wifi. Supposed to be guaranteed. It’s hopeless and inconsistent and to make matters worse you can never speak to anyone! Can you please do something to improve

  • Stanley_Peacorp
    Stanley_Peacorp (@Stanley_Peacorp) reported

    @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.

  • EExsupport
    EE X Support (@EExsupport) reported

    @Janeyk12 @EE Jane, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

  • SClash2019
    WorldProWrestling (@SClash2019) reported

    I love it how @Apple are very professional straight away replacing something that is broke, but on the other hand @EE don’t want to know but still want you to pay them tho, what a bad customer service they provide to the public…

  • Bob4Florida
    💀Bob Lynch💀🇵🇸 (@Bob4Florida) reported

    @FootballCr7__ @England @EE Harry’s never won anything of any importance

  • djhdjh18
    Dave Harris (@djhdjh18) reported

    @EE It’s not a 1 off, it seems to be every time. It’s really bad that you are unable to provide a reliable service directly opposite the BT/EE HQ in London!

  • OMGBeardd
    OMG Beardd (@OMGBeardd) reported

    @OniSuika @EE Sounds like a real waste of time considering the social media team don’t have access to any accounts. They are literally just paid to redirect you to somewhere they think can help.

  • nigsnooker
    n (@nigsnooker) reported

    @NallaBalu67 @EE The signal with EE is bad everywere in the uk and they arent really helpful going forward to sort it id get another supplier if i was you

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @EE @EE could you please help me with contacting someone regarding a refund?