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EE outages and service status in Shoreditch, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Shoreditch, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 15, 1:53 PM GMT+1.
  • 53% Internet (53%)
  • 16% Wi-fi (16%)
  • 16% Phone (16%)
  • 10% E-mail (10%)
  • 5% Total Blackout (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shoreditch, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shoreditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Shoreditch, England

The most recent EE outage reports came from the following cities: London, Hackney, Islington, City of London, City of Westminster, Poplar, Lambeth, and Tower Hamlets.

CityProblem TypeReport Time
London Phone 2 hours ago
London Internet 17 hours ago
London Internet 22 hours ago
London Internet 1 day ago
London Internet 2 days ago
Hackney Wi-fi 2 days ago

Nearby cities with recent reports

London

9 recent signals

2 hours ago
Hackney

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shoreditch, England

Latest outage, problems and issue reports in Shoreditch and nearby locations:

  • jason_coppin
    Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Hackney, England

    Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

  • bertie_cee
    Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • Mr_Unique_Voice
    Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

  • BakahJosephine
    Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • A_L_REID
    ALRII (@A_L_REID) reported from Islington, England

    @EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal

  • eatsruns
    Sarah (@eatsruns) reported from Hackney, England

    @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

  • GreenBadgeE1
    GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported from City of London, England

    @EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now

  • jackjctaylor
    Jack Taylor (@jackjctaylor) reported from Islington, England

    @MattDronfield @MarcAllera @EE It’s still nothing to complaint at!

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    Could not stress this, if you have a choice, do not choose @EE as your internet service provider

  • Azer__Turan
    Azer Turan (@Azer__Turan) reported from City of London, England

    I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction

  • mouseldn
    🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • sparkyjm1974
    Jason Miller (@sparkyjm1974) reported from City of London, England

    @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SandieScrivens
    Sandie Scrivens (@SandieScrivens) reported

    @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

  • MrMclarenNUFC
    Stuart Marshall (@MrMclarenNUFC) reported

    @EE I understand this isn’t directly you. But we are being lied to. Everyone locally is complaining. And nothings being done. You’ve turned a mast off in the town centre. There’s little or no signal, 4g and 5g barely works. I’m at home with 1bar. Where as before it was full.

  • Popsvanrie
    Pvr (@Popsvanrie) reported

    @EE I gave them a call and you send me a link and put the phone down .been on chat with an adviser for 20mins . I'll just get another contract elsewhere

  • MrMclarenNUFC
    Stuart Marshall (@MrMclarenNUFC) reported

    @EE I mean seriously, what is going on with the service around Shrewsbury? Paying full price and getting a 5th rate service. What’s going on?

  • AuraLinkAL
    Aura Link (@AuraLinkAL) reported

    @EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?

  • maria__zelenova
    Maria Zelenova (@maria__zelenova) reported

    Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

  • stevep27a
    StevieP (@stevep27a) reported

    @EE Your broadband app doesn't work and there are features that can only be done on the app - help please!

  • tank_matt
    TankMatt and 452 other people (@tank_matt) reported

    @EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having

  • _LFC_Red_
    Caldoon (@_LFC_Red_) reported

    @EE I'm having issues with my internet for some reason. Is there any issues going on in certain areas? My hub keeps flashing orange and everything is connected.