O2 Outage Report in Goodmayes, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Goodmayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Goodmayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Goodmayes, Greater London, England
The most recent O2 outage reports came from the following cities: London, City of London, Poplar, Hackney, Brentwood, Muswell Hill, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, Abbey Wood, Harringay and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| City of London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Goodmayes, England
Latest outage, problems and issue reports in Goodmayes and nearby locations:
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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tanyawithaYnotanI
(@T1968Queen) reported
@O2 why if I have no virgin media services do I have to endure this absolute ridiculous log in process , which doesn’t work half the time and then when it does I can’t access half what I need?! It’s crap!
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David A Wilson.
(@dhfwilson) reported
@O2 went to use my £1 offer for a coffee in Greggs. their tills were not working due to no internet. Couldn’t scan my activated voucher therefore it expired without me using it.
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Mags
(@MagsLanders1) reported
from
St Helens, England
@O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments
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Richard Sanders
(@PulaRJS) reported
-@O2 -in the last couple of weeks you have taken over £700 out of my bank account in bills for 4 fraudulent accounts that were opened and which you told me you closed on Sept 10. I've spoken to customer services 4 times - but you just keep taking money out. You're a disgrace.
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Pete Sanford
(@realpetesanford) reported
@O2 No I can't spend all day on the phone waiting for you to pick up (20 mins so far) If you wish to turn my phone off and send the bill to a debt collector, feel free. How does your company square this with the rules around leaving vulnerable customers without a phone service? The Samsung phone you supplied does not work correctly, and for a disabled customer (you knew) should never have been offered to me. I am 100% confident I can beat you in court so feel free. Thanks, Peter
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Abu Domingo
(@DomingoAbu76205) reported
Wow. @O2 is the shittiest internet provider in the ČR. Either this is a scam and they are stealing their customers money or those clowns are completely incompetent. Either way - Statlink incoming. **** this ****
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sandra voyter's girlfriend @ lff
(@_hupperts) reported
@O2 hi, I was on the phone with an advisor this AM for 25min and then got cut off, nothing is solved after days of trying to contact you and visiting a store even. AI assistant keeps telling me to use app when I can't log in. I need a data bolt on added and to log a complaint pls
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Jo Wheatley
(@mojojungle68) reported
@O2 what is going on with your customer service and security. One week and 3 calls so far to try to get control of our own phone number, still no joy. Fraud team
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Melvin Jones
(@Gritman54) reported
@O2 still waiting on our fraud case….. twice promised of a call back within 48hrs, that’s been and gone. @O2 not essential for living. @O2 needed like a hole in the head. Appalling customer service.
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Alisson’s Tash
(@LFC_FOREVER) reported
@O2 I’ve had an issue with not having mobile data after receiving a new sim following my phone being stolen. You’ve been investigating for 10 days and I’m still without data and I’ve had no response from the network team. Is there a roaming bar on my account? Please help.