O2 outages and service status in Goodmayes, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Goodmayes, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (75%)
- Internet (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Goodmayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Goodmayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Goodmayes, England
The most recent O2 outage reports came from the following cities: Dagenham, Newham, City of London, Lewisham, Hackney, Poplar, and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham
|
Phone | 13 days ago |
|
Newham
|
Phone | 21 days ago |
|
City of London
|
Phone | 27 days ago |
|
City of London
|
Internet | 30 days ago |
|
Newham
|
Phone | 1 month ago |
|
Lewisham
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Goodmayes, England
Latest outage, problems and issue reports in Goodmayes and nearby locations:
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Your service doesnt work in Bournemouth lol
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steve the taxi (@stephenhdg) reported from Ilford, England@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Claudia Simms Abram (@Claudiasabram) reported from Islington, England@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Henry Coates (@Henry_Coates) reported from Walthamstow, England@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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N I N A (@ninac_x) reported from Crayford, England@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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PG (@PaulGrayburn) reported from City of London, England@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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Raf (@Mr_Rafal) reported from Hackney, EnglandHi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Ricci Fothergill (@rfothergill) reported from Brentwood, England@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Lebby Eyres (@LebbyE) reported from Islington, EnglandYou can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Leyton Wylde (@Wildster180774) reported from Erith, England@dhl e-commerce is the worst company I've ever had to deal with. The customer support just blatantly lie. @o2 your no better. Resulting in me cancelling my contract and going elsewhere after so many years. What a joke.🤬
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Paul McCaffrey (@PaulMacca1976) reported from Islington, EnglandPeople be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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scared of the mark (@QueenMarkgaret) reported from Ilford, EnglandHi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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Gill Barr💙 (@Gill_Barr) reported from Islington, England@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Steffie (@steffiegc) reported from Eltham, England@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Paul (@PaulGrayburn) reported from Romford, England@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, EnglandThe worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Lebby Eyres (@LebbyE) reported from Islington, EnglandI would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ell (@EllG94) reported@O2 any chance i can get some signal please
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Hugo Michiels (@hugomichaels) reported@O2 No. I did check that as well to start. For some reason since the upgrade the signal is really bad
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Talib Dean Harnetty (@TDHarnetty) reported@O2 is such a crap network for signal
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KevyD (@askthedood) reportedSeems @O2 you’ve broken the fairly ok ish My O2 app as the poorly integrated webpage integration when you go to make a payment, rather than built in as before, isn’t working properly. It doesn’t link multiple accounts to outstanding balance (still) and Apple Pay doesn’t work.
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Gavin C (@r420rl33t) reported@O2 so I'm home less struggling for money rang customer services asking to drop the plan and the phone completely because I CAN NOT AFFORD IT NO LONGER IT as it is financially crippling me and all i get is offered a new plan or payment plan hello im homeless and can not afford it
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Richard ingle (@RIngle100) reported@O2 can you explain why my daughters rolling plan was cancelled today withoutwarning and why your website will not allow a refresh? Tried calling call centre any they could not help. What has happened to O2? Do we take our business elsewhere.
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GoonerTop (@GoonerTop133628) reported@arokorol @O2 is the 112 emergency number a hamas hotline?
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MarQus Romelle (@MarQusRomelle) reported@O2 Yes I confirm. I seriously hope o2 are able to solve this issue because it shouldn’t be made so difficult, jumping through hoops and a bunch of loading screens with portal errors, to do something as simple as making a payment; it’s incredibly anti-consumer.
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King SJ (@ItsOnlyBantz) reportedSims not working abroad. Contact @O2 by live chat. The response: “Can you call customer service?” ???????
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MarQus Romelle (@MarQusRomelle) reported@O2 Yes I confirm. I seriously hope o2 are able to solve this issue because it shouldn’t be made so difficult, jumping through hoops and a bunch of loading screens with portal errors, to do something as simple as making a payment; it’s incredibly anti-consumer.