1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Goodmayes, England
O2

O2 Outage Report in Goodmayes, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Goodmayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Goodmayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Goodmayes, England

The most recent O2 outage reports came from the following cities: City of London, London, Enfield Town, Newham, Hackney, Bromley, Poplar, Brentwood, Muswell Hill, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, and Upminster.

CityProblem TypeReport Time
City of London Internet 2 days ago
London Wi-fi 3 days ago
London Phone 3 days ago
London Phone 4 days ago
Enfield Town E-mail 4 days ago
London Wi-fi 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Goodmayes, England

Latest outage, problems and issue reports in Goodmayes and nearby locations:

  • Paula_Griffin65
    Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • electriccandles
    ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.

  • ROBRV
    Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • MrRockingGooner
    Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • martinemorris
    Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • LairdDourka
    Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • mikecranleigh
    Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • NokkTheDwarf
    roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • imjoseabreu
    Jóse (@imjoseabreu) reported from Lambeth, England

    @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

  • atkin_julie
    julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • Stasisesque
    Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • electriccandles
    ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • fierce_unicorn
    🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • DavidHHeadley
    David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • FatimaDuerden
    Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, England

    My 4G is down. Only Wifi working. @O2 is there a problem??

  • james_rogers
    James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • NorthernlyExpo
    Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheChrisPrice
    Chris Price (@TheChrisPrice) reported

    On Thursday, what I assume was the first SIM arrived after all. I called @O2 and explained - no problem, I was told, she’d set that one up now for me. Just wait 24 hours for it to activate. 24 hours came and went. Still not working.

  • getofmeland
    Charlie Gough ☁️ (@getofmeland) reported

    @O2 So I am now without a phone for up to 24 hours? When the website said an hour? Also after doing the sim swap I had signal which last an hour, I got text messages through as well

  • TheChrisPrice
    Chris Price (@TheChrisPrice) reported

    So on Friday, the second-ordered SIM arrives and my phone is still not working. I call @O2 and they say there appears to be a problem with the first SIM but try the second SIM and wait 24 hours and it should work as they’ve fixed the issues on this one. I hold my breath.

  • C0nfuzedpenguin
    Confuzed Penguin (@C0nfuzedpenguin) reported

    Anyone else struggling to get a contract with @O2 they keep rejecting me because I don't meet some business policy minimum. Credit score is 1 point off excellent. Been a loyal @EE customer for nearly 10 years but work is part of the o2 open scheme so want to change. Baffled

  • myoozli
    Bjorkiana Werbenjagermanjensen, PhD (@myoozli) reported

    @O2 is **** pass it on

  • londonayerish
    ihatehackney (@londonayerish) reported

    @O2 what an awful first day with you! Spent 30mins on chat trying to get my PAC code transferred then your customer service cuts off once connected!

  • shadesofadult
    Sharon matthews (@shadesofadult) reported

    @O2 I want to report @dhlexpressuk because you use them for deliveries and they fail to deliver. They were supposed to deliver a new phone today and lied saying they couldn’t gain access yet my home is a normal semi detached house with a ring doorbell to prove they didn’t turn up

  • stacychap85
    Stacy Chappelow (@stacychap85) reported

    @O2 After an absolute faff trying to get my preordered s22 ultra I went to an o2 store and the manager that helped me was absolutely amazing! My phone was delivered to the store but I never received the email to go and collect so its been sent back 1/2

  • SarahRush17
    Sarah Rush (@SarahRush17) reported

    @O2 Keep being cut off chat and phone number is not working. Simply want to know why you charge me £17.79 month airtime, when your advertised charge on we site for same (more data actually) for £14.99. Dont you want to keep customers and reward loyalty?

  • F1_Chef
    Chef One (@F1_Chef) reported

    Hi there @O2 i’m overseas so can’t call but need to speak to customer services, can you please send me a message so I can open a case this way?