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O2 outages and service status in Goodmayes, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Goodmayes, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • 50% Internet (50%)
  • 33% Phone (33%)
  • 17% Total Blackout (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Goodmayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Goodmayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at O2

O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Goodmayes, England

The most recent O2 outage reports came from the following cities: Dartford, Newham, Hackney, Romford, Upminster, City of London, and Dagenham.

CityProblem TypeReport Time
Dartford Internet 16 days ago
Newham Internet 17 days ago
Hackney Total Blackout 17 days ago
Hackney Phone 17 days ago
Romford Phone 18 days ago
Upminster Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Goodmayes, England

Latest outage, problems and issue reports in Goodmayes and nearby locations:

  • captnyesterday
    Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • Mr_Rafal
    Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • raru1980
    Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • TomTheProducer1
    Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

  • WeatherLondon
    Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

  • davidmcbride1
    David McBride FCCT (@davidmcbride1) reported from Erith, England

    @O2 @MoneySavingExp Just had emails to say that my monthly plan with O2 will increase by £2.50 in April rather than £1.80. No explanation as to why? Can you help? I have 2 plans with you and both of these cost under £17 so I'm looking at about a 15% rise.

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • jessicao96xx
    Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • steffiegc
    Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

  • CerviF
    Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

  • spiritualvodka
    gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • coffeemadman
    Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • johnsw
    John Williams (@johnsw) reported from Hackney, England

    @O2 The problem is your site

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • PaulGrayburn
    PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • callmechinkyy__
    Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, England

    The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2

  • Henry_Coates
    Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • williamhann86
    William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BARFJAMiN
    enter shakira𓅮 (@BARFJAMiN) reported

    @TomTugendhat @O2 ever tried putting lipstick on a pig Tom? it was your party in government that allowed the yanks to tell you to bin all the network equipment that worked.

  • tpoweeeer
    Timothy (@tpoweeeer) reported

    @TomTugendhat @O2 @EE Your shower of shite where in power for *check notes* 14 years, not just phone signal that’s a disgrace. Why are MPs not charged with negligence like CEOs?

  • HughEdw54983916
    Hugies (@HughEdw54983916) reported

    @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.

  • puncharama
    Christopher (NOT Chris) (@puncharama) reported

    @TomTugendhat @O2 @vodafone Try speaking to the regulator about it then you can really see why uk services are so poor

  • Gerry171561
    Gerry (@Gerry171561) reported

    @TomTugendhat @O2 We have no problems in Scotland

  • LukeAlexanderpr
    Luke Alexander (@LukeAlexanderpr) reported

    @TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!

  • RAGunner72
    DirtySecret (@RAGunner72) reported

    @TomTugendhat @O2 @EE Tom, Dulwich’s signal isn’t bad because O2 or EE don’t care, it’s because Southwark and local residents block or shrink almost every modern mast application. Operators want to fix it, but planning laws stop them. Until councils allow proper 20–25m masts, Dulwich will always have Kabul‑level reception.

  • CouncillorLuke
    Councillor Luke Bennett (@CouncillorLuke) reported

    @TomTugendhat @O2 @EE Correct. I had a better reception from my first (Cellnet) mobile in 1995 (in Devon)! Gone are the days of being able to rely on a decent signal! Despite that, ugly / tall mobile phone masts are everywhere (with zero effort to camouflage them or place them 'sensitively').

  • ebamsky
    Skylier (@ebamsky) reported

    @TomTugendhat @O2 You're right. O2 should be the worst. I've used Three (more of coverage than quality problem) which was fair, I've recently ported to EE-based provider from O2.

  • tonymcgarahan
    Tony McGarahan (@tonymcgarahan) reported

    @TomTugendhat @O2 @vodafone What a rude response when they have reached out to try and help. Not a gentlemen. And not a officer 's reppnse. Arrogant and entitled. Why post your original message?