O2

O2 Outage Report in Goodmayes, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Goodmayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Goodmayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Goodmayes, Greater London, England 12/05/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Goodmayes, Greater London, England

The most recent O2 outage reports came from the following cities: London, City of London, Waltham Cross, Hackney, Ilford, Bexleyheath, Poplar, City of Westminster, Romford, Erith and Southwark.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomWaltham Cross Internet
United KingdomLondon E-mail
United KingdomHackney Phone
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Goodmayes, England

Latest outage, problems and issue reports in Goodmayes and nearby locations:

  • DavidHHeadley David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • Atanvarne ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • KentishMole Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • PaulGrayburn PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • fierce_unicorn 🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • atkin_julie julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • a_poulton30 Faye Poulton (@a_poulton30) reported from Bean, England

    @O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?

  • shanianderson_ Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • james_rogers James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • VictoriamariaC Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England

    @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

  • martinemorris Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported

    @iD_Mobile_UK @O2 @giffgaff Yes, they match exactly. This has been checked by me, by two separate Cust serves advisors and then by the online sales team. They couldnt see a problem so promised call back. All lied, nobody tried to call which is why I had to contact you again, and go through it a 2nd time.

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported

    @iD_Mobile_UK @O2 @giffgaff But clearly the offers are useless to me if I can't access them?!? Seeing them on the website makes it worse when they are great offers but I'm prevented from taking them! It was your sales team that should've called me, I made a complaint but it has still made no difference.

  • kirtig321 Kirti Ganatra (@kirtig321) reported

    1.5 hours on the phone to @O2 and still not through to someone who is competent enough to fix the issue o2 created by moving me onto tariff I did not agree to

  • up_the_north Leigh (@up_the_north) reported

    @O2 hello, I’ve came back to O2 from @giffgaff and after 5 phone calls, 2 PAC codes and numerous promises my old number would be ported over….nothing has happened! It’s been a fortnight now, what is going on? It’s ridiculous customer service

  • RuthOHara11 Ruth O'Hara (@RuthOHara11) reported

    Can someone @O2 please get in touch. I have been trying all week to contact customer support...live chat doesn't work, phone 202, still waiting...DM...doesn't send. Bloody disgrace..and it is 2023 and my phone can't even send a text message..#useless #Recommendations?

  • HAHarveyAuthor HollyAHarvey Author (@HAHarveyAuthor) reported

    @O2 hi - got a replacement SIM and it didn't stop my call drop out issue. Anything else I can try please?

  • sophieclemens_x Sophie Clemens✨💋 (@sophieclemens_x) reported

    Poor customer service making people wait hours then keep transferring them to others who don’t know & cutting you off on purpose multiple times. Poor excuse of a company. Will no longer be an @O2 customer after this having been with you for more than 10 years. Disgrace

  • badassscotsman BigYin (@badassscotsman) reported

    WELCOME TO @O2 where DM,S NEVER ANSWERED. Phone calls never answered or they hang up on you and divert your call to @virginmedia????. They provided you with the same copy@paste excuses...

  • paul_trombone Paul Emmett (@paul_trombone) reported

    Really helpful that @O2 has been texting my account info to a different number and when I don’t respond they block my service, and moan at me when I call support! Cheers, that’s helpful!

  • lizzyfmant Liz Vine (@lizzyfmant) reported

    @O2 what does my husband have to do to get his order finalised so he can receive his new phone? His My o2 account won’t activate so the order can’t complete but after numerous emails to you & a promised callback, he’s still waiting. Perhaps @EE or @Vodaphone4 would like to help?