Virgin Media Outage Report in Brookmans Park, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brookmans Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookmans Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Brookmans Park, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Leyton, Walthamstow, Radlett, Enfield Town, Tottenham, Bushey, Harringay, Hampstead, Watford, Belsize Park, Wood Green, Ilford and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Community Discussion
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Virgin Media Issues Reports Near Brookmans Park, England
Latest outage, problems and issue reports in Brookmans Park and nearby locations:
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Torbaf
(@JunaidJuned86) reported
from
Harrow Weald, England
@virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi
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Villain in Tinseltown?
(@GoodbyeCook) reported
from
Hackney, England
@virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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P_R£NZÉL
(@PactzLdn) reported
from
Walthamstow, England
@virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔
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DEREK BURGESS
(@derekcburgess) reported
from
Walthamstow, England
******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Yeah, there are outages. Every single day. I can't remember a day WITHOUT an outage. The only reliable part of my wifi is that my colleagues expect it to be painful talking with me. It's embarrassing. Contract ends in October. You're gonna charge me £250 to leave. I've tried.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@Simon_Shell @virginmedia And you won't. They are, without doubt, the worst company/customer service in existence.
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia There's always engineering work. It resolves a drop in the bucket when there are reported outages every. Single. Day. Not being hyperbolic. We were told we need to call and document every issue. So we do. Every day the automated message says engineers are coming. It's a joke.
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
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Mbilla Arts
(@Mbilla_Arts) reported
from
Walthamstow, England
@virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!
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Peter
(@medicman2011) reported
from
Loughton, England
@virginmedia Of course I'm a customer. It's you renewals call centre that ring twice a day.
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Provide a more reliable service and a time machine
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maenie
(@Maenie) reported
.@virginmedia send an engineer who says the reason we have broadband issues is because next doors connection is coming off mine, putting us both out of spec. Next door get an engineer out & afterwards their connection is still coming off mine, but Virgin won't talk to me about it
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Samantha Nicol
(@SamNicol13) reported
@virginmedia No. I honestly have no idea what one even is and why it’s on my bill as part of my package. I’ve been a customer for a long time. There was an issue in previous property but was many years ago and sorted when new hubs were launched. Still don’t recall the issue of a booster?
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Maenie
(@Maenie) reported
Apparently I need to talk to my neighbour about it. But my neighbours have just moved in. They've already contacted Virgin and had someone out after my engineer visit. So I'm still having broadband issues, but @virginmedia say they can't talk to me about it.
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Mike McCahill
(@mike_mccahill) reported
@virginmedia Hi folks - our Internet's just dropped out in a way that suggests localised (rather than in-house) issues. Could I check to see whether that's the case? (Have restarted my hub, but no further joy.)
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BaldTrooper
(@BaldTrooper) reported
@dg1t1zed I hate PPV, even Netflix, amazon, Disney etc have all turned crap lately. Virgin media have started to charge for some on demand tv programmes that used to be free.
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Kev 💜🖤🇺🇦
(@KevinNorman79) reported
@Alexbcfc94 @virginmedia Take my advice; Use your 14 day cooling off period, cancel your contract and run.
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Gary Milligen
(@GaryMilligen) reported
@virginmedia Forget it I’ve got a technician coming on Wednesday. Surely they’ll be more help than anyone I’ve spoken to so far.
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Deborah Jefferies
(@debpennick) reported
@virginmedia The problem is that due to the email account logging in issue the password isn’t recognised and when we try to reset the password it says he doesn’t have an account. So this letter is going to probably be useless
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richard Stevens
(@richard170409) reported
@virginmedia Obviously still crap, as it has been for nearly a year. Had two month of ok internet but it’s back to been slow and resetting itself. No I don’t want the same advice I want it fixed or Virgin can do one (at this moment the latter one)
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1mat steiner #progressivealliance
(@matsteiner) reported
@virginmedia Sorry - not your fault - but you aren’t unable to help me