Virgin Media Outage Report in Brookmans Park, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brookmans Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookmans Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brookmans Park, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Barnet, Harringay, Enfield Town, Luton, Hampstead, Wembley, St Albans, Waltham Forest, Harrow, Waltham Cross, Leyton and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Total Blackout | |
| Ilford |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Brookmans Park, England
Latest outage, problems and issue reports in Brookmans Park and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia and still NO RESPONSE but I’ll still pay your extortionate monthly fee for what a crap service and a non existent customer service
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia We have no broadband as of midnight, in London N3. Your status says no issues but rebooting router does not help. Can’t get through to anyone by phone or message and we are very dependent on internet right now. Please help.
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Karl Lawson
(@KrLwsn) reported
from
London, England
@virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@TweetingKatzo @virginmedia A large proportion of residents are in contact with each other on this and the few that that have waited an hour plus on calls have been told this. We know we are are dealing with the same issue (as timing of loss of connection is concurrent amongst us all)
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet is incredibly slow and unstable in Hertfordshire, England any news on when it will be fixed seen lots of reports on ur down website
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Claire Vale
(@claire_vale) reported
from
Enfield Lock, England
@virginmedia I’ve run the test and it says there is no issue?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia We just had a call from you (at least from someone claiming to be you) informing us that our broadband access will be switched off in 4 hours... I therefore need urgent help as there is NO reason I am aware of to justify this!
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia No it’s a home account, I meant engineer called his back office to ask for urgent cable book for my address and that urgent never happened as this is the 3rd day now all to gather 20th day
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BigTaze #BLM✊🏿
(@BigTaze) reported
from
Hackney, England
@Velourpapi It does count lool .. the signal in my area for virgin media is ****!! So got to use that !
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Aaron Parr
(@GreenParr) reported
from
Hackney, England
@virginmedia It’s been every week since March but never for over 24 hours at a time. I’ve booked and cancelled engineers multiple times because I can’t risk losing my hub for repair
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Emma Jude Harris
(@HeyEmJude) reported
from
Tottenham, England
@virginmedia It’s now saying November 19th for one of two issues and 18th for something to do with tv. Considering I haven’t had WiFi since last Wednesday this is outrageous.
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
@virginmedia what's going on in N4? Internet is down constantly
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia Indeed. This weekend I’ll be writing up a complaint. I’ll also need to look into some other package that would at least give me some sort of advance notice eg a virgin media business account or something...
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia my area EN80QB internet js extremely unstable lots of reports from my local area on hr website cba I fix this
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@CllrDaly @CllrSButt @virginmedia I’ve now paid three bills for service I’m not getting!
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia Not in my area no but I done internet speed tests on 3 different computers and it came out as 0.17 download speed when I’m paying for 100+ also getting awful long spikes
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia called three times yesterday totaling 90mins holding on the phone with no answer. Still having issues with you service but is ok I’ll still carry on paying full price for a reduced service. On the phone now 17 minutes and counting..
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Solveiga Pakštaitė
(@DesignBySol_) reported
from
Walthamstow, England
@virginmedia After trying several things, our broadband is still down. Trying to book an engineer since yesterday via phone and chat. No answer. We've had no internet for 2 weeks now. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Law
(@Timbo_Law) reported
@virginmedia Giving the complete run around. Passed from person to person. This is unacceptable. I just want to cancel my account. What steps are you going to take to resolve this
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Hilary Gee
(@leadwithskill) reported
@virginmedia The Billings person is escalating to their manager. Why should I have to make multiple calls. Why can't your departments speak to each other? V poor customer service. Collections not working today. Come on Virgin - sort out our business processes and customer service!
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porto19
(@Mark80679424) reported
@virginmedia The forum has offered no help in solving my issues whatsoever! Could you advise what my next steps to resolving the issues mat be?
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Lord of the rats🐀
(@ALongsausage) reported
@virginmedia whenever I try phone anyone I am getting an automated message saying I don’t have enough credit, yet I pay for unlimited minutes. How can I fix this?
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Alastair McCall
(@biddymccall) reported
@virginmedia A forum?? Seriously? That's your answer? What is the point of having a social media team? It's all fun and games when you're playing around with other brands, but useless when your actual customers have a problem
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Tracy Watson
(@TracyWa10966334) reported
@virginmedia Constantly slow speeds and disruption of service despite numerous calls and emails stating bb has been upgraded
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Mark
(@WhiskyOneIce) reported
@ViktheViking1 Yep quite a lot recently but putting down to my piece of trash @virginmedia Hub 3
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bendeguz270
(@bendeguz2701) reported
from
Romford, England
Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe
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𝑀𝒾𝓈𝓈 N
(@licclemissN) reported
@virginmedia Yes in part, sorted the internet but still missing parts of my package, I had to be transferred to another team but was sat on hold for ages so had to put the phone down as I'm working. I'm going to see if I can do what I need to do via the live chat later
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Matt Jerram
(@Matt_C_J) reported
Thank you @virginmedia you ***** - “tech help” turned me to switch router to router mode and now it won’t switch back. #crapservice #crapequipment #virginmedia