Virgin Media Outage Report in Brookmans Park, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brookmans Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookmans Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Brookmans Park, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Radlett, Wembley, Enfield Town, Tottenham, Harringay, Cricklewood, Hendon, St Albans, Leyton, Bushey, Finchley, Watford and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Radlett |
Internet | |
| London |
Wi-fi | |
| Wembley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brookmans Park, England
Latest outage, problems and issue reports in Brookmans Park and nearby locations:
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Michael Butler
(@Michael73942063) reported
from
Welwyn Garden City, England
@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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Rhymer Rigby
(@rhymerrigby) reported
from
London, England
@scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....
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Have you met Harj?
(@AussieHarj) reported
from
Walthamstow, England
Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia can you turn your hold muzak volume down I am begging you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jen-Hunter-80
(@JenHunter801) reported
@virginmedia After 8 hours of my time on this over 2 months, you can see why I wouldn't be hopeful of that ending in my being able to actually cancel my account. Something that should be simple.. Interesting that @virginmedia employ actual people on Twitter but nowhere-else..
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Marc
(@trojjer) reported
Had to use OpenDNS to avoid the stupid Virgin Media interference with Github (WebSafe), yay.
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Ham Rob
(@HRobaty) reported
@virginmedia I've tried that. As a non customer I can no longer make an online complaint and when I call no one can help me as they say the matter has been closed. I'll try Ombudsman instead. But thanks.
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Grant
(@g_cobo_) reported
@virginmedia do you know how long the outage is for FK5?
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Aaron
(@aaronjay_b) reported
@virginmedia can I get some help?
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Rico Richards
(@ricorichards87) reported
@virginmedia So iv spent a while look through alot of posts with the same issues as me, that are left unanswered. Looks like you have 100s of msgs about this daily, so it seems like you're not providing the service you say you can.
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PJ Grice
(@Pj1456Pj) reported
@virginmedia Yep, try it every night and every night it says no problem but still disconnected. Just want to get rid of it but it’s an extortionate price just to cancel.
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cardiff_wales_snappers
(@CSnappers) reported
@virginmedia You to court to reclaim the money ive spent on a service you’re providing! I will not pay a single penny till this is resolved any longer. I’ve absolutely had a tit full of your service
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Maya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia guys my internet is not working ?
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gareth lawton
(@freshbaguette1) reported
@virginmedia It’s wireless and I’ve rebooted the router countless times since I upgraded in January ...on my previous lesser package I never had a problem ...I believe the router must be at fault