Virgin Media Outage Report in Brookmans Park, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brookmans Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookmans Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brookmans Park, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Luton, Ware, London, Ilford, Enfield Town, Leyton, Hornsey, Ruislip, Harringay, Pinner, Radlett, Harrow, Finchley and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Luton |
Internet | |
| Ware |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brookmans Park, England
Latest outage, problems and issue reports in Brookmans Park and nearby locations:
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Adam
(@adsz88) reported
from
Potters Bar, England
@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
Just how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia It’s like talking to a wall - just a text message service that just don’t even listen - well virginmedia apply your charge and we will see you in court . I can’t see how I am wrong when doing as requested then you want to charge me because your man didn’t write the info down
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.
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Chris Hall
(@chrishallrides) reported
from
Hackney, England
@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Gill
(@Alexand46027896) reported
@virginmedia Hello. Thank you for your response. She hasn't been a Virgin Media customer for 4 years now but it's only now that the email account has been cancelled. She will happily sort another account but really could do with access to her NTL one even if it's for a limited time.
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Daniel
(@boola81) reported
@virginmedia Even though there are no service issues, according to the status page.
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MJ.Hiblen
(@MJHiblen) reported
@virginmedia No, it doesn’t as I shut my account down with you last month so don’t have an account no. How about you get a ‘representative’ to pick it up like last time. And stop making your customers go out of their way so you can charge an extra £40 @BBCWatchdog @TradingStdsBlog
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SteveForTheDeaf
(@SteveForTheDeaf) reported
@virginmedia Hi. I’m a grumpy customer after spending the last hour trying to cancel my sucky internet & being passed though 5 departments trying to fob me off before hanging up on me because they’ve now closed. Please help me get out of this £100 a month dial up sim from hell
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SteveForTheDeaf
(@SteveForTheDeaf) reported
@virginmedia I got passed from one to another for 50 minutes. I asked if the calls were being recorded so my plight might be replayed & I would not have to clear security a sixth time & you hung up on me rather than deal. Please help me exit this £100 a month #dialupsimfromhell
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Vincent.
(@justmevincent) reported
@virginmedia Never will I ever use your company,or any brand associated with the company. I will use BT, fly BA and drink tap water if need. Modern day theives!! When they cannot supply but charge!! Low
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SteveForTheDeaf
(@SteveForTheDeaf) reported
I know I’m a 90’s obsessed @virginmedia but I’d like to get out of this £100 a month #DialUpSimFromHell you’ve been holding me in. Stop trying to get me to spend more to get what I’m already paying for and admit, Steve’s broadband Sucks, we feel bad about that. #LetMyBroadbandGo
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Steve🇮🇪
(@SteveMacLFC) reported
@virginmedia I got through. But I'm not a VM customer. Virgin media in Ireland is free to air. The virgin media player allows me to cast sport to my TV. The problem is it keeps cutting out on me.
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tristan.
(@n0t_ashh) reported
@virginmedia sir why is my internet speed slower by 210 mbps bro my speed is 10mbps fix it up lad
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Hayden Andrews
(@haypand) reported
@virginmedia I did try but the person on the call wasn’t very helpful or clear and how to raise the complaint