Virgin Media Outage Report in Brookmans Park, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brookmans Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookmans Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Brookmans Park, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Wembley, Stanmore, Hampstead, Ilford, Waltham Cross, Waltham Forest, Wood Green, Enfield Town, Harringay, Luton, Watford, Muswell Hill and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brookmans Park, England
Latest outage, problems and issue reports in Brookmans Park and nearby locations:
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Hannah Berryman
(@BerrymanHannah) reported
from
Tottenham, England
@AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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iTzik
(@iTz_iTzik) reported
from
Barnet, England
Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow
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Amar
(@amar_maheshwary) reported
from
Watford, England
@virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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Tim Read
(@TimRead1971) reported
from
Hertfordshire, England
@virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.
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HK
(@harrydotcom_) reported
from
St Albans, England
Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰
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David Mason
(@davymace) reported
from
Enfield Lock, England
@virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.
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JAS 🇮🇳 🇬🇧
(@jas9029) reported
from
St Albans, England
@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
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DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...
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Lisa Pursey 💙
(@LisaPursey) reported
from
Hackney, England
@virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?
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Patricia Rayney Ⓥ
(@TriciaCaputo) reported
from
Luton, England
@virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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DEREK BURGESS
(@derekcburgess) reported
from
Walthamstow, England
How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate
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Adam
(@TotallyFD) reported
from
Kings Langley, England
@virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks
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NannyDebbs
(@NannyDebbs) reported
from
Hemel Hempstead, England
@virginmedia HP2 TV and Website down from 11am fix time please
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
I understand you are having tv issues right now @virginmedia however I’ve also got no internet, is this a known issue? I can’t get through on your phone and cannot run any tests through your website either 😩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony kane
(@g1ng3_85) reported
@virginmedia I don't mind being on hold its the being disconnected after 20 mins and still not getting my issues sorted. This has been an ongoing issue for weeks that I can't get fixed.
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uɐʞɐɥ
(@hailter) reported
@virginmedia Already called that number but you don’t provide any details like what’s the problem or when it’s going to be fixed. It’s already been 24 hours!!! I can’t work, I can’t protect my house against burglars and I can’t entertain my covid+ family. Fix the damn thing!!! @virginmedia
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Shrenik
(@Shrenik2408) reported
@virginmedia Haha! Each of your employees pass the ball to other dept, NOONE in this company is interested in resolving the complaint! Is that the customer service #VirginMedia stands for? if the customer service team could resolve this in 9 mnths, I wouldn’t have to take it to social media
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O2 in the UK
(@O2) reported
@Liamtrueblue Hi Liam, did you request your benefits via My O2 or customer care? Are both your O2 and Virgin Media accounts under the same name and address?
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Donald Macleod
(@DonaldMacleod01) reported
@virginmedia It says there are issues. Your support staff say there aren’t
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Robbie Blackham
(@sleeptwitch81) reported
@virginmedia Yes. In the Stevenage area. Everybody is moaning about it. Every time you guys say the problem will be fixed by this date it's not . Then you look again and the date has changed. It's ridiculous.
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Abby Banks
(@ATypingWriter) reported
@virginmedia We have and for broadband you're showing no issues but it looks like (correct me if I'm wrong) you're doing work in this area which is affecting broadband services. If that's case, couldn't you have let customers know to expect disruption so we could plan for it?
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Dr Petroglyph Ponderer Joana Valdez-Tullett
(@JoanaValdez) reported
So, @virginmedia after wasting 2 morning trying to cancel my account with you last week, 5 phone calls an literally hours on the phone, it seems that your agent DID NOT cancel my account. Another payment went through and on the phone I was just told he just changed my package
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Rob Morris
(@lemonfreshrob) reported
@virginmedia Oh I now have a complaint reference. I hope this one actually gets resolved, the last two just got closed without it being resolved or me even being informed!
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Alexandra Sibthorp
(@Lexibod4188) reported
@virginmedia referred to your WhatsApp service yesterday at 12pm. Still nothing. How can you justify not responding for over 20 hours?