Virgin Media

Virgin Media Outage Report in Brookmans Park, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brookmans Park, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookmans Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brookmans Park, Hertfordshire, England 05/03/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brookmans Park, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Harringay, Hackney, Bushey, Radlett, Leyton, Preston, Enfield Town, Wembley, Finchley, Ilford, Tottenham, Belsize Park, Walthamstow and Wood Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHarringay Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brookmans Park, England

Latest outage, problems and issue reports in Brookmans Park and nearby locations:

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @virginmedia It doesn't work , now I have lost home phone service

  • ChaTheGrace Charlene, RN 🌻 (@ChaTheGrace) reported from Tottenham, England

    @talk2GLOBE really? even if I am here in London and my service provider is VirginMedia? Lasing ka o bangag?

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia I called to register the fault but that is not an option that is available. So Virgin recognises a fault; customer just cannot register it. Flawed, no? #virginmediadown No wonder #VirginGalactic can thrive. Clever.

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia That is the box that appears *after* clicking to register loss of service. See top line:”problem registering loss of service”. System apparently designed to avoid and flaws being found in it. Old capitalist adage:”the provider is always right”😜😎

  • shaspi Sharon Spiteri (@shaspi) reported from Tottenham, England

    @virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.

  • LisaKathryn5 Lisa Kathryn (@LisaKathryn5) reported from St Albans, England

    @virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Hemel Hempstead, England

    @virginmedia No. There never are. I've had issues with this since I'd had it installed.

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • cornbunting Anita McCullough (@cornbunting) reported from Walthamstow, England

    @virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.

  • benhollinsworth Ben Hollinsworth (@benhollinsworth) reported from Ilford, England

    @virginmedia internet outage two weeks in a row. What’s going on!?

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.

  • melsmith25 mel smith (@melsmith25) reported from Hoddesdon, England

    @virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.

  • jamescun James Cunningham (@jamescun) reported from London Colney, England

    @doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia Tx. What is reason for London N16 collapse of service? Your team must know that it exemplifies routine unreliability & less-than-promised bandwidth; calls into question willingness / ability to deliver service. Time to switch?

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰

  • damienk11 Damien Kelly (@damienk11) reported from London, England

    @virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Katevcarpenter Kate Carpenter (@Katevcarpenter) reported

    @virginmedia thank you - very helpful. I have phoned the bereavement team number. Not quite sorted yet because my mother is 60 miles away rather than here to give authority to talk to me, so we can't do it now. But there's a plan, which I am hopeful will solve the problem. Thanks.

  • chrissydarling Chrissy Darling (@chrissydarling) reported

    @virginmedia Hi, I’m really glad you are sorry and I certainly will raise a complaint. I talked my housemates into having Virgin Broadband and weeks later it’s still not working. I’ve been demonised for suggesting @virginmedia All I wanted was faster broadband for everyone in the house.

  • IbelieveInCoyot Tom Wiffen (@IbelieveInCoyot) reported

    Don't use @virginmedia, their customer service is appalling and they're really expensive. Apart from that they're great.

  • john67475479 john (@john67475479) reported

    @virginmedia After 40 minutes on the phone customer services replied if someone may turn up in the next 2 hours if not ring back tomorrow. Then put the phone down.

  • elight01 lizzy (@elight01) reported

    @virginmedia please help, have just moved house and taken hub 3.0 with me and self installed. Has been on a yellow light for the last few hours. Rang the helpline and it says there is outages in my area. Click the link sent by text after the call which says there's no outages

  • martinbateman Martin Bateman (@martinbateman) reported

    @awm22 @virginmedia So plug it in under water to avoid the oxygen issue?

  • Twinklestar192 RainbowDesigns🌈 (@Twinklestar192) reported

    @virginmedia Yes, & everything was fine a few hours ago. I have altered nothing. It is a problem your end.

  • leewilliams3338 Lee Williams (@leewilliams3338) reported

    @virginmedia #VirginMobile , ive heard bad stories about these if you have a problem but there customer service has to be the worst about. Spent over 4 hours just trying to pay a bill for a device. Frustration. I only want to pay a £23 bill why is it so hard

  • alittlemole Little Mole (At Home) (@alittlemole) reported

    @virginmedia Those still need to be addressed. They now need to wait another week. I suggested they use Virgin as I’ve been a customer for so long. Unless this can be addressed, I’m unlikely to stay with you & neither are they. Please help.

  • amyelizalena Amy🐔 (@amyelizalena) reported

    @virginmedia hi, can I possibly book a specialist to come out to my property, my housemate is having WiFi issues that we are unable to resolve with rebooting etc? It’s very hard to book an appointment through the website