Virgin Media Outage Report in Winchmore Hill, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchmore Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Winchmore Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Belsize Park, London, Hackney, Radlett, Islington, Wembley, Kensington, Ealing, Enfield Town, Tottenham, Paddington, Acton, Harringay, Dagenham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Belsize Park |
Internet | |
| London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Radlett |
Internet | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchmore Hill, England
Latest outage, problems and issue reports in Winchmore Hill and nearby locations:
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.
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Victoria Burns
(@VictoriaLART) reported
from
Hackney, England
@virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
@MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia why oh why can I never speak to anyone or get the support I need?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.
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lynne hodgkins
(@sexystitcher) reported
from
Harlow, England
@virginmedia no mobile signal in harlow CM20 area an answers as to why ???
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.
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Andrew Jarman
(@E7Drew) reported
from
Stratford, England
@virginmedia looks like the mail servers down?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?
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Indra
(@indra_och) reported
from
Ealing, England
Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.
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Kosh
(@koshmiah) reported
from
Camberwell, England
@Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chris broadhead
(@broadowl) reported
@virginmedia why do you make it so hard to cancel a bill???? Absolute joke of a company!!! Move house and can’t cancel!! Hew house has 6months broadband till I need a new internet provider,,, Deffo will not be coming back to you! Your internet is shite anyway! Constant drop outs!
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Steve Thomas
(@MTB_Flyer) reported
@JonAshworth It is with sadness that I have to admit that I am in agreement with you. How can wage growth be the metric of choice. For god’s sake, getting a face to face GP appointment is like trying to talk to #VirginMedia support, near impossible.
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David Greatorex
(@david_greatorex) reported
@Terrier1987cas @virginmedia If they not upholding their obligation to you and are unfairly charging you then you should be able to cancel for free. Cowboys of the broadband world.
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Dan
(@GingerOgre) reported
@avfcdiggy @virginmedia Thats what's im hoping, but can't see anything anywhere to say either day, and the folk at customer services has less English than Bielsa so they've no idea what I'm asking.
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Janice and GeorgeTheLurcher
(@JaniceFairbrot1) reported
@cop_ish @virginmedia Yes they are experts at providing dreadful service. Definitely go to another supplier....
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ALEX
(@alexwhit3head_) reported
If you live in Sheffield, stay away from @virginmedia broadband. Service down for over 24 hours. The customer service team tell you different things. Not received an email or text about a technician coming. They can pay for me to cancel. Cuz I’m done. Useless.
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Fojo
(@Fojo66401630) reported
@virginmedia The service status checker says to check if there are any problems "in your area" and the problem is supposedly with a junction box affecting everyone in my area so surely it should say there is a problem in my area. They said 9am on the 8th October for when it will be resolved.
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Lee Piper (Pip)
(@leepiper66) reported
from
Hillingdon, England
@cop_ish @virginmedia Our Virgin broadband at work went off ystdy for 3 hours there Service is shite
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Fojo
(@Fojo66401630) reported
@virginmedia why does the status checker on your website say no issues when I have been without Internet since 8:30am yesterday and was told by your support team there is a problem in my area?
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Fojo
(@Fojo66401630) reported
@virginmedia But you are aware of an issue affecting a whole area and have engineers working on the issue with an eta on when it should be finished surely that should be classed as an area issue. Saying there is no faults is misleading and sounds like a way to get out of paying compensation