Virgin Media Outage Report in Winchmore Hill, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winchmore Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchmore Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Winchmore Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Belsize Park, Woolwich, London, Hounslow, Fulham, Camden Town, Islington, Walthamstow, Southwark, Harringay, Edmonton, Hackney, City of Westminster, Isleworth and Ilford.
City | Problem Type | Report Time |
---|---|---|
Belsize Park | Internet | |
Woolwich | Internet | |
London | Internet | |
Hounslow | Wi-fi | |
London | Internet | |
Fulham | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Winchmore Hill, England
Latest outage, problems and issue reports in Winchmore Hill and nearby locations:
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Nathan Mladin
(@nathanmladin) reported
from
London Colney, England
.@virginmedia: Nathan, ‘you deserve so much more’ (i.e. a glitzier phone, a bigger mobile plan etc). Me: ‘No, I don’t and I don’t care for your meritocratic marketing crap.’
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN
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keith knight
(@keithwill73) reported
from
Harlow, England
@virginmedia why have you not sent letters out to warn of planned works. Absolutely ridiculous after the shambles the other day. No service till 6pm do you actually care about customers or just want the money.
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Azmain
(@Azmainnnn) reported
from
Walthamstow, England
@virginmedia your broadband is a pile of ****. The amount of times I’ve gone without broadband ever since joining your service! 😤
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Chris Sutcliffe
(@chrismsutcliffe) reported
from
Hackney, England
@laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had
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Alan Wheeler
(@alanandline) reported
from
Richmond, England
Ummm @virginmedia a day to use 5gb free data to compensate for no service, when the most important thing for me is being able to make calls. I get these things happen but you should know or ask what is important to your customers
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Pooja Davé
(@PBouhlel) reported
from
Harrow Weald, England
@virginmedia @virginmedia @virginmedia words cannot describe my frustration at your despicable customer service. I have been a loyal customer for 6+ years The way I was treated was outrageous, close to losing a customer, please contact me ASAP
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services
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Claire-Monique
(@Clairemonique10) reported
from
Bexleyheath, England
@virginmedia not impressed that there is no internet or cable and the f.a cup is going to start at 5pm!!! #virginmedia #FACupFinal #internetnotworking #cablenotworking #help #virginmediahelp
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."
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Steven Meagher
(@stevenmeagher) reported
from
Islington, England
Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work
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Allie Anderson
(@funsizeAllie) reported
from
Enfield Lock, England
@virginmedia broadband keeps cutting out, intermittently for days now. Done all the checks, connections etc fine. Turned off & on many times. The online diagnostic test says there's no problem but THERE IS & MY INTERNET IS UNUSABLE! Please advise ASAP.
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𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com
(@ClaireBoyles) reported
from
St Albans, England
@virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data
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Dan Padgett
(@danjpadgett) reported
from
City of London, England
@virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.
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Peter Wheaton
(@wheaton_peter) reported
from
Bexleyheath, England
@virginmedia Apparently there is a known issue thanks.....Shame I didnt know of that service earlier I'd not have booted the Cat 🐈😁
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Made an official 2nd complaint... Yiu have until Tuesday to resolve
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Uptown Club Discos
(@Uptowndiscos) reported
from
Harlow, England
@virginmedia hello I didn't get any compensation for my phone not working on Tuesday and I spent an hour yesterday trying to get a hold of Virgin mobile to do an upgrade.. this morning half an hour and then got cut off just as she was about to give me a price as a special
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan R
(@Jon_Robertson) reported
@virginmedia nothing because it’s impossible to get a reply from anyone , I won’t be on hold for ever for something that isn’t my issue either
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Lee Williams
(@Leeroy436906) reported
@virginmedia 2 months waiting for Virgin to sort themselves out and get my internet installed. Finally gave up and cancelled today. Signed up for @Hyperoptic and within FIFTEEN MINUTES I have working internet. From the worst service I’ve ever received to possibly the best.
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Laura May
(@Laura_May_Ness) reported
from
Manchester, England
Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
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GrumpyNige MBE 💙
(@GrumpyNige) reported
@virginmedia I am home now. As I pointed out in the original tweet, AT&T suggested compatibility issues. Are you suggesting that it is pot luck if my roaming works depending which country I am in and what network I have roamed on to? That could be the final nail in the coffin re my contract!
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Dawco
(@KidDawco) reported
@virginmedia Basically my router is very old now and it often stops working or has to be reset which happens very often. I’ve had periods where there was no connection at all or very weak ones. I called customer service but they said they couldn’t help me
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✿ becca ✿
(@beccacingram) reported
@virginmedia hi, I need to change my direct debit details to pay my mobile phone repayments, but don’t have an email with my credit agreement security key. Can you help?
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Jamie Coldham
(@JamieColdham) reported
@virginmedia Is there an issue with Virgin Media TV/Broadband in the KT8 2AU area? Flashing green light on the router and no connection since yesterday 5pm.
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?
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Tomi 💥
(@Tomi13936213) reported
@virginmedia @sainsburys why does the wifi not work on my pc sometimes and it’s very slow? something about the DNS
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x (fan account)
(@ninetysx) reported
@virginmedia @CharlesRoskilly Hi confirming I’m still having issues. The site is now claiming it’s fixed ? I was prompted to book a technician appointment but I will not be around on the dates suggested - does that mean this can’t be looked into until January?