Virgin Media outages and service status in Brixton Hill, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Brixton Hill, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (73%)
- Wi-fi (18%)
- TV (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Brixton Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brixton Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brixton Hill, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Wandsworth, City of London, Hackney, City of Westminster, Ilford, Wembley, Poplar, Southwark, Newham, Orpington, Ashtead, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 17 minutes ago |
|
Croydon
|
Internet | 36 minutes ago |
|
London
|
Internet | 2 hours ago |
|
London
|
Phone | 2 hours ago |
|
Hammersmith
|
Total Blackout | 5 hours ago |
|
Wandsworth
|
5 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Brixton Hill, England
Latest outage, problems and issue reports in Brixton Hill and nearby locations:
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Susan Elizabeth (@JetsetSusan) reported from Hackney, England@virginmedia Internet not working at all and router has no lights on. Yes, it’s plugged in. What’s the issue? Can’t get through to anyone on the phone.
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, EnglandNot the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England@nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.
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Barnaby & Chris (@AmbroseBarnaby) reported from Richmond, EnglandAnyone else left virgin media and can explain my final bill. We have now served our 30 day notice our service was cut off today. We got billed on the 12th of every month. We just got another bill with a credit and a readjustment to the final amount due Is this normal B.
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Ola Agbaimoni (@OlaAgbaimoni) reported from London, England@virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!
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Ryan (@Ryan_JL) reported from Islington, England@virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?
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Rana Brightman (@rana_banana) reported from London, EnglandAs customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
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Susan Elizabeth (@JetsetSusan) reported from Hackney, England@mikast71 @virginmedia Thanks. I also finally got through to a human who said “everything looks fine on our side, sorry you’re having problems.” Kind of at a loss here. Just going to stop the direct debit for the month to see if that generates a response from them.
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Paulo J R Bicho (@paulotuga86) reported from Epsom and Ewell District, England@virginmedia Already try that still don’t working don’t get me wrong but this is getting a joke now because no one can help me our give answer I’m really starting to cancel my contact because this is not acceptable at all
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Philip Morais (@MoraisPhilip) reported from Tottenham, England@virginmedia 45 mins on hold and then cut off. Service is appalling.
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Anuradha (@fatsherkey) reported from Bromley, England@virginmedia your online bot is so rubbish. How on earth can I speak to a human who can help me to sort out my issue?
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Ritch Waghorn (@RitchWaghorn) reported from Banstead, England@virginmedia now been waiting 45 mins for customer services to answer. Totally #unacceptable
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Tracey Elliott (@TraceyElliott17) reported from Wandsworth, England@virginmedia I have never known such incompetence in a company! Four times I’ve been told we’re going to get a refund after an hour on the phone. Wrong amount taken again! You just seem to treat your customers with contempt!
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Vish (@VishP19) reported from Ilford, England@virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!
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Paulo J R Bicho (@paulotuga86) reported from Epsom and Ewell District, England@virginmedia Yes i did still the same hard drive problem
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Rana Brightman (@rana_banana) reported from London, England@k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!
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Paulo J R Bicho (@paulotuga86) reported from Epsom and Ewell District, England@virginmedia I can’t see anything the message saying hard drive problem is on the screen
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Yoel Brightman (@yoelbrightman) reported from London, England@virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BigTip©️ (@BigTip_) reported@virginmedia My PlayStation but the WiFi has been going down everyday for the last week
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TheRonin Hunter (@TheRoninHunter) reported@virginmedia I'm trying again but it shouldn't be this hard to get a network engineer on your top package, I'd rather spend my free weekend enjoying it than on a call for 2 hours
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Simon McGaw (@McgawSimon) reported@virginmedia Hang on the music has stopped and is now ringing. After 50 minutes you have cut me off again. I'm going to start the process again. I will try not to raise my voice when your automated service puts me through to the wrong dept again and your operator explains they can not help
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Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England@virginmedia I want it for free it’s not my fault I pay for a service £36 already
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Kahsim Lee (@Sim_LKS) reported@virginmedia Yup also tried that. I’ve tried everything I can find on the virgin media help page online!
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Damilola Odusote (@Damilolaa) reported@virginmedia why won’t you let me cancel my subscription, there’s no function to upgrade or downgrade online , and your phone service is non existent, Day 5 if trying to cancel #shockingservice
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Hannah🦋 (@thickbrunette) reportedVirgin Media WiFi is a sick joke. Been down for around 2 weeks!!!@virginmedia you wanna tell me when you’re fix this?
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Irina Hhavzhokova (@hhavzhokova) reported@virginmedia @virginmedia please please please help ... yes it really is that bad ... desperately trying to leave and helpdesk is making it impossible .... really unhappy with service and ready to share more
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Strawbs (@Strawbs80) reported@virginmedia hey, fuming customer here, your service is consistently poor! I want to cancel due to this but I can’t speak to anyone! What can I do!
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Lizzie Jenner (@EJennerSLT) reported@virginmedia still waiting on a response. Your customer care team have been unable to resolve this over the phone.