Virgin Media Outage Report in Brixton Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Brixton Hill come from postal codes SW2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brixton Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brixton Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brixton Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Lewisham, Tower Hamlets, Croydon, Pinner, Ilford, Brixton Hill, London, Holborn, Paddington, Mitcham, Newham, Southwark, Thamesmead, Hackney and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
||
| Lewisham |
Internet | |
| Tower Hamlets |
Internet | |
| Croydon |
Internet | |
| Pinner |
TV | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brixton Hill, England
Latest outage, problems and issue reports in Brixton Hill and nearby locations:
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Nick
(@alfredbulbasaur) reported
from
Kingston upon Thames, England
@virginmedia they said "I wish I could help however, being from Technical message team we do not have the access to check bills or package change"
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TamTamm♥
(@buttertam80) reported
from
Ealing, England
@virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!(2/2)
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Ricky Heavens
(@ricky_heavens) reported
from
Ealing, England
@virginmedia Still not working. Over 24 hours now and still no tv or WiFi
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zzkhan
(@ZZK963) reported
from
Hounslow, England
@virginmedia Still no@broadband service after following troubleshoot steps. Please get your sh*t together.
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I am Burt Reynolds
(@nonangrybiker) reported
from
Walthamstow, England
@virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.
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Sara Sparrow: Handmaid.
(@20S0mething) reported
from
Eltham, England
@virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.
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Erhan Timur
(@timur_erhan) reported
from
Islington, England
If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.
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Imran ®
(@The_Photographr) reported
from
Southall, England
@britpakgirl @virginmedia I had issues with them earlier this year when working from home. Two days without access. Had to resort to sitting in a coffee shop to try and get work done.
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia I've tried rebooting as well. The problem persists.
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.
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Help Leila
(@HelpLeila) reported
from
Kensington, England
@richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!
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zzkhan
(@ZZK963) reported
from
Hounslow, England
@virginmedia No internet since 1pm today, I’ve got a business broadband account, appalling customer services ... they haven’t a clue what’s going on. Online Service status page showing “All green” ... Liars!
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DanWot
(@danwot) reported
from
West Molesey, England
@virginmedia Not enough though to proactively get someone to call me to help me. Just to reply to the message. Well done John. Fantastic customer experience for me! #virginmedia #shamblescustomerservices
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निकुंज राई
(@masters_nik) reported
from
Camden Town, England
@virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia probably the worst customer service going 👎🏻
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Nick
(@alfredbulbasaur) reported
from
Kingston upon Thames, England
@virginmedia I'll call later about my issue but figured I'd let someone know about the messaging issue, just in case no-one else has
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DanWot
(@danwot) reported
from
West Molesey, England
@virginmedia I've made a complaint over a month ago without a response. Your not following your own complaints procedure. I followed up with a call yesterday, constantly placed on hold, 45mins later told someone would call me back. So far no call!! Someone call me please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bertie
(@BertrandRustles) reported
@virginmedia Bullshit. The service checker has stated no issues but a message when I phone says there’s a significant issue. The online service status checker NEVER gives up to date advice and you should be ashamed of sending people to it.
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sally staveley
(@sallysw) reported
@FPLGunner @virginhelp @virginmedia I have the same problem and have been told it’s server maintenance. Days with no email. Why don’t you know about it. Can’t access emails through the website either. No one can change a password. Please help
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Michelle Smith 🇺🇦
(@MichellefromFY7) reported
Dear @virginmedia Why is it SO impossibly hard to get a simple question answered??? I want to change the subtitle language on my TV service. I’m able to go in and select the chosen language, but subtitles still appear in English. PLEASE HELP!
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Matthew Hudson
(@matty142) reported
@vmbusiness what a joke you are. Can't fix a business phone line. Get told there will be an engineer coming and who turned up 🤷 no one
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Eddy
(@simp73) reported
@virginmedia @samfendermusic I am sick and tired of the lack of give a **** from Virgin. 3 days with no Internet and a full day day with no TV. 10 years on the full package with not a single missed payment! And this is the service i recieve! You're now about to lose me as a customer! 👋 #goodRiddance
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Paul Garner
(@lemonjellii) reported
@O2 @CeliaT53196321 @virginmedia I signed up for your broadband a few months ago and your hub has caused me nothing but problems. It takes about 30 minutes à day to connect to devices. Can I exchange it for a working hub?
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Andrew Irving
(@ChronopolisFell) reported
@virginmedia Just the cherry on the cake of lousy time moving house with 3 engineer visits and the most inept handling and support on absolutely everything throughout. At one point after being cut off twice after long waits the 3rd operator tried to suggest we didn't even have VM services! 🤯
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CloudYoshimoto
(@cloudyoshimoto) reported
@virginmedia Yesterday, and that a manager was to call me. Nothing... Pretty fed up with this poor experience both in both network issues and support. I used to think Virgin were great until i moved to the 1Gb and just packetloss and latency which affects gaming massively.
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Eddy
(@simp73) reported
@virginmedia @juliestevens2 Same again for me. Its been 3 days now! I'm sick of this. @skytv What deal are you prepared to offer to leave virgin? Ten years and never made a late payment! And this is the service we get.
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2022 TerhiMG 💙 🚗 🇺🇦
(@TerhiMG) reported
@virginmedia the landline has finally started working without any explanation ... I am not sure what is going on with virgin media? Earlier there were email problems and now this!