Virgin Media Outage Report in Brixton Hill, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brixton Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brixton Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Brixton Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Tottenham, Paddington, Acton, Ealing, Harringay, Hounslow, Islington, Cricklewood, Hackney, Lewisham, Hendon, Southwark and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Croydon |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Tottenham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Brixton Hill, England
Latest outage, problems and issue reports in Brixton Hill and nearby locations:
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
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nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia can you help?? I need to speak to someone about an upgrade that not upgraded!
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Sean Hickey
(@SeanHickeyUK) reported
from
Croydon, England
Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
How do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.
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catskidschaos
(@catskidschaos) reported
from
Richmond, England
Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
For a whole hour now to connect with @virginmedia customer services!!!!
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia your customer service number is not working! I am paying for an upgrade that has not been upgraded and it is impossible to talk on phone or chat to anyone online 🤬🤬🤬
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Anderson
(@andersoc27) reported
@0_Toby_0 @virginmedia Terrible service. As soon as we get 1gig in the area imagine there will be mass exodus
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Leon Barnett
(@Leon_Barnett01) reported
@virginmedia are actually *************** out of me at this point sat on hold for an hour for you to cut me off! For them to reactivate my box which they told me they had done at 2 o'clock where I spent a further hour on hold to get through! Customer service is ****
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Sipda
(@Sipda) reported
@virginmedia It's ok I cancelled my package so no further help needed
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Matt
(@SirMattDeane) reported
Got two emails from @virginmedia about competitions but none about my outstanding complaint
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Matt Green
(@ukmdg76) reported
@virginmedia @SCMpaul @Dan_Perring I have been trying to contact your service centre for the past few weeks over fibre issues. Probably spent the best part of 7 hours in a queue, gave up after 1 hour last time, its farcical. Losing another customer I'm afraid.
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JamesWebb
(@WebbyJamesHere) reported
@LoobyLo85887594 @virginmedia Virgin customer service are useless.
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frank exchange
(@frankexchange1) reported
@virginmedia down again. Never gets any better.
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Claire Belmont
(@clairebelmont) reported
@virginmedia Yes. I am going to try get an RJ45 cable w/ USB-C adapter to test wired connection Monday. Speeds are slow afternoons and evenings. At 6am they are good. My sense is you have too many ppl sharing a line. I’ve written to complaints at Custer service. This is not acceptable.
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Dominic Hartigan
(@maximovalentine) reported
@virginmedia How do I fix an issue if the app doesn’t help and after waiting on hold for over an hour I get cut off. What next?
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Ian McDonald
(@ianjmcd) reported
@virginmedia sick of the claims of speed i get max 50mb on a 1gb connection never had anything higher than 200mb had samecissue when I switched to 500mb keeps up and I'm not paying another penny