BT (British Telecom)

BT (British Telecom) Outage Report in Mill Hill, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mill Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mill Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mill Hill, Greater London, England 01/21/2026 16:55

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mill Hill, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Wandsworth, Hounslow, City of Westminster, Hackney, Hampstead, Edgware, Uxbridge, Wembley, Southall, Poplar, Hammersmith, Greater London and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomCity of London E-mail
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mill Hill, England

Latest outage, problems and issue reports in Mill Hill and nearby locations:

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • Grace_KIS Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • LKT2011 LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Harrow Weald, England

    Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Will_t442 Ringleader of cancelling Complete Maths 🤬 (@Will_t442) reported

    @jaygee28038712 @England @bt_uk i mean if you need to comment on twitter about how terrible the knee is then you need to revaluate life pal.

  • kimcreedpr Kim Creed💙 (@kimcreedpr) reported

    @BTCare why is my broadband down? TN34

  • tara_kennedy Tara (@tara_kennedy) reported

    Hi @bt_uk, new customer here…as part of my package I was meant to get a £90 reward card. However I’ve received no information on how or when I’d get this? Thanks.

  • Matt_Redsocks Matthew (@Matt_Redsocks) reported

    Hi @bt_uk my broadband is worse after your engineer came round today to fix it. I am a technophile but had it working better. How many hours will I have to be on hold for tomorrow to get it sorted?

  • FierceBeautyxox Felicia Leno (@FierceBeautyxox) reported

    It's bad enough that the broadband has gone down but now the mini hub is playing up and cutting out randomly🙈 and most of our neighbours are also with @BTCare so it's not even like we can share wifi to keep the kids occupied😭 praying this is fixed before Monday 🙏🏻😭

  • unclenchurjaw_ samantha (@unclenchurjaw_) reported

    @JustjojoB @bt_uk I have no clue I’m afraid, we’ve just followed the instructions of the BT bot and hasn’t helped us whatsoever. Pretty lost on this problem too!

  • DebbieBennettPR Debbie Bennett (@DebbieBennettPR) reported

    @BTCare @OpenreachHelp great BT has closed my case with no resolution and an admission that they can't fix the fault - #notfitforpurpose but they will still charge me the same amount

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • infamousgrouser Noeleen Macnamara (@infamousgrouser) reported

    @bt_uk - absolute disgrace! Supposed to have Broadband Fibre installed today. Appointment made 3 or 4 weeks ago. Waited in all day. Now told we have to wait till September 20. Takes 20 mins to load Google - smart meters not working. Terrible service @Ofcom do your job

  • mpwatson Matt Bell-Watson (@mpwatson) reported

    @bt_uk hello, we’re switching over to your fibre broadband next week. Do I need to contact our current provider to cancel our contract or will you do that as part of the switch? We’re with Now Tv broadband. Thanks!