BT (British Telecom) Outage Report in Mill Hill, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Mill Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mill Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Mill Hill, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hampstead, City of Westminster, Barnet, London, Southwark, Northolt, Hackney, Paddington, Chingford, Camden Town, Tower Hamlets, Wandsworth, Wembley, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Mill Hill, England
Latest outage, problems and issue reports in Mill Hill and nearby locations:
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Green
(@SophieGreen18) reported
@bt_uk @bt_uk can you please help with a query on my account?
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Simon Weekes
(@SimonWeekes) reported
@bt_uk Can you please help? I was told my first order for fibre had been cancelled and to place a new order. I've done that, but 'MyBT' is only showing the first order; and there's nothing about being refunded the £9.99 I paid for the Smart Hub on the first order.
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distant teacher
(@TeacherDistant) reported
@bt_uk quick question- last Thursday I made a request for a manager to call me back re a broadband issue and BTs response- I was told that someone would call back with 72 hours - my question is why hasn’t this happened?
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Barry Frost
(@barryjohnfrost) reported
from
Clyst St. George, England
@BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩
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Barry Frost
(@barryjohnfrost) reported
@BTCare made a complaint last week about pressure selling trying to blackmail me to renew my BB contract - was advised I’d be contacted within 72 hours but nothing happened - just had an email saying the complaint has been closed - well done BT , shocking attitude and service 😠
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sidra
(@sidrawoodward) reported
@bt_uk is your broadband down in Northamptonshire?? wifi has been awful for over 12hrs now
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lloydrimmer07
(@lloyd_rimmer) reported
@bt_uk I have an issue where my father in laws house calls my landline and he gets a message telling him we are not accepting calls from his number.
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MiKE
(@GeekNamedMike) reported
@bt_uk Ey Bri, just to let you know, we have spoken to our friend up the road who is having the same issues and they spoke to a BT engineer, the original fix in the cab failed and now they are waiting on a part to try the fix again.
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Simon Weekes
(@SimonWeekes) reported
@bt_uk Can you please help? I was told my first order for fibre had been cancelled and to place a new order. I've done that, but the 'MyBT' is only showing the first order; and there's nothing about being refused the £9.99 I paid for the Smart Hub on the first order.
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David Rees
(@DRees_PA) reported
@bt_uk Thanks, Clare. I ordered my service last yr for a 03/02 start. The date has moved 5 times and I still don’t have a confirmed date. What’s the typical wait time for existing customers to get connected? Presumably management monitor that as a KPI.