BT (British Telecom) Outage Report in Hirwaun, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hirwaun, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hirwaun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Hirwaun, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Pontypridd, Bargoed, Tonypandy, Maesteg, Pentre, Hengoed and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash |
Wi-fi | |
| Pontypridd |
Internet | |
| Bargoed |
Internet | |
| Tonypandy |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hirwaun, Wales
Latest outage, problems and issue reports in Hirwaun and nearby locations:
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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mike noonan
(@noonanwales) reported
from
Port Talbot, Wales
@btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Fi
(@FI25) reported
from
Talybont-on-Usk, Wales
@ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Paul Owen
(@Paulowen300Paul) reported
from
Cwmafan, Wales
@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Floyd
(@chrisfloyduk) reported
@bt_uk I have been trying to get broadband connected at my flat in NW10 since March. There have been 3 separate orders now - each time it’s cancelled and we start again. Each time an engineer is supposed to come but never does. I’m at a loss as to why. Can anyone help?
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk If you decide you DO want to help then please arrange a phone call from someone with the authority to resolve problems, otherwise I willgo through the CEO route, your choice
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Chris Kettle
(@chriskettle3) reported
@bt_uk Seriously, you are my provider no? Or not for much longer! I could put an FOI into openreach to get the same info and wouldn't need to provide any details. No matter, I will call and add this to the already long list of a complaint I have open. 🤬
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk On Tuesday I spoke with Teri Ann Howard and felt as I was getting somewhere unfortunately I have had no response from Ms Howard or a member of her team since then, possibly Ms Howard has been dismissed for showing a level of competence that shows the rest of you in a poor light
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk Thats the problem when trust is broken BTW I was told earlier that I would get a call tomorrow about my 'order' as you haven't been able to resolve the issue as far as I'm concerned there is NO order so NO need for a call either
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Runner
(@sandwaterwind) reported
@bt_uk Im in cooling period with virgin and want to cancel. How long take for BT to connect full fibre 100
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PkMn Trainer James
(@PkMnJamesS) reported
@bt_uk I mean we would if we had service….not sure what’s happening and I can’t use your service tracker as we don’t have a land line only FTTP
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Harry Rose 🏳️🌈🏳️⚧️
(@HarryRoseStudi1) reported
Hey @bt_uk - I'm using a 5 day internet pass and can't connect my ps5 to your service. How do I change this?
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Keithyboy
(@Keithyboy8) reported
@JimSpenceDundee @bt_uk May I suggest you got good service because of who you are? Or am I being cynical 🤨