BT (British Telecom) Outage Report in Erith, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Erith, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Erith, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Southwark, Islington, Dartford, Enfield Town, Stratford, Dagenham, Croydon, Lewisham, Tower Hamlets, Ilford, Romford, Leyton and Harringay.
City | Problem Type | Report Time |
---|---|---|
Croydon | Internet | |
London | Internet | |
Hackney | Internet | |
London | Internet | |
Southwark | Wi-fi | |
Southwark | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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ken
(@uk12345) reported
from
Romford, England
@bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app
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ken
(@uk12345) reported
from
Romford, England
@bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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ken
(@uk12345) reported
from
Romford, England
@bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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RobD
(@RJCoolDerbs) reported
Well if we thought #btsport was bad commentary on Spurs v Leeds, Sky are about to go next level now that lfc are losing to Saints #SOULIV
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Craig Wilkinson
(@craig_wilko06) reported
@bt_uk been trying to discuss my final bill on the phone for over an hour. Been passed through to 4 different people and then eventually just got the phone put down on me. Poor customer service
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Gareth Cornelius
(@garfster2609) reported
@YardeM Never in doubt amongst Sale fans. Just the usual bias view of a BTSport pundit who seems to have it in for the club & enjoys causing twitter pile ons against the club. Keep doing your thing & getting over the whitewash.
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Laura wylie
(@Lmcginnwylie22) reported
@BTCare @bt_uk can you check the progress on my order or my complaint please as I’ve been on hold over an hour so far and haven’t got to speak to anyone yet
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Laura wylie
(@Lmcginnwylie22) reported
@bt_uk So il have service from the 6th cuz we are heading into lockdown here I’m vulnerable and being forced into work as I can’t work from home as I have no internet and that’s just me not even my son
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Matthew Watkins
(@hotwings1986) reported
@bt_uk customer service has to be up there with the worst around. Most difficult part of moving house has been speaking to them every week for the last 10 weeks. And still not sorted.
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Jemma Dolan
(@jemma_dolan) reported
Complaints that households in the #Roslea area have been without @EE coverage since around #ChristmasEve & now without @btbusinesscare signal since this afternoon! Not good enough, especially when people are #WFH. I have reported both - people need back online ASAP! 📱💻
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Laura Mackie
(@Laura_Isabella4) reported
@bt_uk How can you seriously justify 3 months from order date to installation of broadband when we currently do not have any broadband in our new home? You cancelled our order in error at your end and we are now being punished for it! Sick of being fobbed off by customer services
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Amos Doornbos
(@amosdoornbos) reported
@bt_uk So according to your own DM ‘there are no plans for fibre in your area’. So please tell me why why why you send mail outs to me offering something that you don’t provide??? This should be illegal. It’s predatory marketing. Fix your marketing. It’s not rocket science
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Jon
(@Jon62011598) reported
@ondineb @bt_uk Problem is with these big companies is that the customer service tends to be poor as the odd few issues they encounter don't impact on their millions incoming. Naming and shaming on social media is the only way i know nowadays to provoke a reaction! 👍 Good on you 💪