1. Home
  2. Companies
  3. O2
  4. Chessington, England
O2

O2 Outage Report in Chessington, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Chessington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Chessington, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Wandsworth, Greenford, Paddington, City of London, Guildford, Croydon, Kensington, Leatherhead, Southwark, Woking, Thornton Heath, Hounslow, and Ealing.

CityProblem TypeReport Time
London Wi-fi 15 hours ago
London Total Blackout 1 day ago
Hammersmith Internet 5 days ago
Wandsworth Internet 6 days ago
Greenford Phone 7 days ago
London Total Blackout 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chessington, England

Latest outage, problems and issue reports in Chessington and nearby locations:

  • martinkay11
    Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • sladey66
    It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • markh4780
    Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • Mr_ISC
    Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • cgledhill
    Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • Munden87
    AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

  • Sheree_Kirby
    Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • KevinWNewman
    Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DaisyGibbs93
    Daisy (@DaisyGibbs93) reported

    @O2 have quite possibly the worst customer service team that I have ever encountered! Imagine offering an upgrade - but now apparently my number doesn’t exist on the o2 system - guess I won’t bother to pay my phone bill then 🙃

  • magyarhero02
    🏴󠁧󠁢󠁳󠁣󠁴󠁿🎃MAGYARHERO🎃❤️🖤💛🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@magyarhero02) reported

    @LadyLaLa_121 @O2 The talk to you as if it’s not a problem too 🤷🏼🤬xx

  • ElizabethWoole2
    #HelloMyNameIsTizzi (@ElizabethWoole2) reported

    @O2 waited on hold for an hour, given up now. Messenger service on My O2 app not working... isolating at home with Covid so can’t go in store... just had a quick query. Not happy.

  • pintofpeas
    Ron Craggs (@pintofpeas) reported

    What's happening @O2 your customer service is shocking these days

  • pintofpeas
    Ron Craggs (@pintofpeas) reported

    @O2 Calling the customer service and the automated system just says bye and hangs up, had my s20 replaced with a s20FE which I don't mind but will there be a reduction to my bill with this being a cheaper handset?

  • snowlover1980
    J (@snowlover1980) reported

    Dear @O2, I pay my bill every month and since I joined you, I have had nothing but AWFUL connection issues at home. Please explain why I should pay in full when you are not providing the service I am paying you for?

  • KatieFayeHudson
    Kat Hudson (@KatieFayeHudson) reported

    @O2 No problems with my credit report.

  • xoKateehxo
    Kay 👽 (@xoKateehxo) reported

    @O2 Have to be the worst company to deal with. Ended my contract 23/10/20 and still having to contact them weekly! About issues they have made. Sold me an out of stock phone, cancelled the contact on the same day and they’ve tried to take the £1,125 which was stopped

  • Trebleutd
    cantona7 (@Trebleutd) reported

    @O2 Now says 6 weeks should I just cancel as it’s beyond a joke really now thanks

  • katfoodjenner
    Kat Jenner (@katfoodjenner) reported

    I almost welled up telling the lovely @O2 lady I was leaving her network...it's only been 24 years, but it's prob time I moved on to a new provider. It's not you, it's me.