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O2 Outage Report in Chessington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Chessington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Chessington, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Wandsworth, Greenford, Paddington, City of London, Guildford, Croydon, Kensington, Leatherhead, Southwark, Woking, Thornton Heath, Hounslow, and Ealing.

CityProblem TypeReport Time
London Wi-fi 19 hours ago
London Phone 21 hours ago
Hammersmith Internet 23 hours ago
London Phone 2 days ago
Hammersmith Internet 2 days ago
London Wi-fi 3 days ago

Community Discussion

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O2 Issues Reports Near Chessington, England

Latest outage, problems and issue reports in Chessington and nearby locations:

  • katyhall26
    Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • LairdDourka
    Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • NorthernlyExpo
    Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • ChristianRad
    Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

  • JoshBates
    Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

  • Nicolanoodle
    Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

  • SheldonLT
    Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • till_the_wheels
    𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • brineferry
    HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • phillipsc
    Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • Amalik7991
    Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • bedefeltham
    Bede Feltham 💙 (@bedefeltham) reported from Esher, England

    @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • RuthHolliday13
    Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • craigdfreeman
    Craig Freeman (@craigdfreeman) reported from Redhill, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • tony1945
    Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IvyTenebrae
    Ivy Tenebrae (@IvyTenebrae) reported

    @TanithTweets @O2 After all. They've had the cheek to mark me as a late payment when I paid early. And I've spent so many hours on the phone I can't count trying to speak to a person who won't put the phone down on me. I'm not paying this money. Not this or the 2.5k letters I've been threatened

  • TinkMissy
    Missy Tink (@TinkMissy) reported

    @bluegaschris @O2 O2 causing nationwide depression and encouraging people to NOT to talk cuz their service is absolutely shocking!

  • LaurenMoore123
    Lauren Moore (@LaurenMoore123) reported

    @O2 I have no signal since Saturday and no data for 2 weeks. I have missed important phone calls including a doctors appointment. Your chat support won’t get back to me - can you please sort this out.

  • TAlternativeO
    The Alternative.Online (@TAlternativeO) reported

    @IvyTenebrae @O2 O2 was already bad in 2016, “nice” to see they have gotten worse. They lose cancellation laters even if sent as a certified shipment and don’t accept the legal proof they received it, claim one bought devices from them one never did. Not sure if they are unorganized or fraud.

  • SissyTeee
    Sarah Taylor (@SissyTeee) reported

    @O2 Hi. We have no signal again in HD9 4AP. I have reported it but would like to make you aware that this happens at least once a month and usually lasts around 3-4 days, so at best that’s around 36 days a year that you are getting paid for a service you are not delivering…

  • IvyTenebrae
    Ivy Tenebrae (@IvyTenebrae) reported

    @ApocalypseRick @O2 Please everyone be careful with them. I have a response to this telling me to DM them but they keep getting so far and not replying to that either after asking me to get in touch to apparently sort it out. I've still not had a phone call where they haven't put the phone down.

  • IvyTenebrae
    Ivy Tenebrae (@IvyTenebrae) reported

    @Nessiethesosage @O2 @MoneySavingExp Doesn't say much for a phone company when everyone is relating to the calls cutting off does it 🙄 I got one person laugh at me as well saying that customer service doesn't know how returns works so I shouldn't listen to them. The internal departments even don't have a clue.

  • Tanya_BT17
    Tanya Brocklesby-Taylor (@Tanya_BT17) reported

    @O2 Hi, I placed an order because I want to transfer my number to you guys, but it says my order is still in review. I've sent you a DM but I'm wondering how much longer this will take? Not an ideal first impression for a new customer

  • ffaulkner86
    Frazer Faulkner (@ffaulkner86) reported

    Hi @O2 5 messages and 2 DMs later. Does anybody work in your customer service department?

  • Richardson28
    Richie (@Richardson28) reported

    @IvyTenebrae @O2 02 are the worst, I had the same issue with them not to long ago.