O2 Outage Report in Chessington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chessington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Chessington, Greater London, England
The most recent O2 outage reports came from the following cities: London, City of London, Croydon, Southwark, Ealing, City of Westminster, Hammersmith, Southall, Wandsworth, Paddington, Fulham, Hayes, Islington, Hounslow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| City of London |
Phone | |
| Croydon |
Total Blackout | |
| Southwark |
Phone | |
| Ealing |
Phone | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chessington, England
Latest outage, problems and issue reports in Chessington and nearby locations:
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Vicky Harris 🇺🇦
(@DrVickyHarris) reported
.@O2 customers BEWARE. I have just found that “All UK numbers and no EU roaming charges” appears to carve out Jersey, Guernsey and the IoM. Had phone runaround by rude call centre staff with excuses like “jersey has its own Govt” (Wales?!) and “it’s not part of UK!!!” #SCAM
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Alexander Davenport
(@ADavenport86) reported
@ishkolhatkar Or their website is so crap it's next to worthless (looking at you @O2 )
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Elise
(@elise_john85) reported
@virginmedia 🙄🙄 the issue was over 6 hours ago, and thankfully was sorted by lunch time. As for logging on to my accounts, that’s pretty impossible with no internet connection and having to use 3G on my mobile. Shame @O2 joined forces with @virginmedia as now it’s a double whammy of ****!
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Risu_Chuu
(@risu_chuu) reported
@O2 hi! I joined o2 through virgin. But having it for three months now and I just don’t have signal. Not enough to load up pictures from WhatsApp or twitter unless I’m with WiFi.
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Glenn Smith
(@GlennSmithF1) reported
@KirsteneCoyne @O2 They are terrible have big issues with the company expecting a phone call back but was not recieved that's 4 out of 4... what a joke!
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Georgina Depree
(@GeorginaDepree) reported
@O2 surprise surprise you are a victim of fraud by o2 and they still are not quick enough to refund or have any companion in fraud to a loyal customer you ring customer service and have no idea what your going on about this case I’ve been fitting for has nearly took 3 months!
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darren
(@Darrenm_94) reported
@O2 Made a complaint on the 8/03/2022. Received a text on the 16/03/2022 saying someone from the complaints team would call me. Unfortunately I was unable to talk due to being at work and the gentleman said he would send an email but I've received one not even a follow up call
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Katie Crombie
(@KatieC_says) reported
@O2 So I basically need to cancel my account with you and join my husband’s mobile account?
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AG13
(@87_amg) reported
@EnglandRugby @SixNationsRugby @O2 Just awful. There are no additional words.
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Northern Girl
(@cystitishelp) reported
@O2 Why do I need to contact your before travelling? I’m well aware of your roaming charges but if someone turns their phone on when they arrive at a destination and then turns data roaming off a minute later and you charge them £43 then that’s shocking customer service