O2 outages and service status in Chessington, England

Problems in the last 24 hours in Chessington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chessington, England

The most recent O2 outage reports came from the following cities: Mitcham, Croydon, Hammersmith, Kingston upon Thames, Wandsworth, Leatherhead, Thornton Heath, and Hounslow.

City	Problem Type	Report Time
Mitcham	Internet	14 hours ago
Croydon	Wi-fi	2 days ago
Hammersmith	Phone	4 days ago
Hammersmith	Internet	4 days ago
Kingston upon Thames	Internet	10 days ago
Kingston upon Thames	Wi-fi	17 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Chessington, England

Latest outage, problems and issue reports in Chessington and nearby locations:

• 
  Katy Hall (@katyhall26) reported 1 minute ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Amalik799 (@Amalik7991) reported 2 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Charlene (@Peachey_79) reported 3 minutes ago from Wandsworth, England

  @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

• 
  Caz Young (@The_Caz) reported 3 minutes ago from Wandsworth, England

  Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

• 
  Samantha Blandy (@26samb) reported 5 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  Dave McGuane (@DaveMcGuane) reported 5 minutes ago from Croydon, England

  @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

• 
  daisy (@daishughes) reported 11 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Pawlie (@Si11y3gg) reported 12 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Chiswick RFC Girls (@ChiswickRFCGirl) reported 13 minutes ago from Hammersmith, England

  Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 15 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Ben Marshall (@marshallb60) reported 15 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  m a r y (@maryhippychick) reported 16 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Liz Rose 😍 (@esrose2003) reported 19 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 25 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Dowsey (@fbateallthepies) reported 36 minutes ago from Wandsworth, England

  @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

• 
  Azhaar Ashraf (@azhaarashraf) reported 39 minutes ago from Kingston upon Thames, England

  @O2 Can you please help me as I can't send you a direct message

• 
  Steve Hodgson (@SteveHodgson1) reported 42 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 43 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Lucy K-T (@KnellTaylor) reported 48 minutes ago from Croydon, England

  Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

• 
  Gavin 🇺🇦 (@Gavlar321) reported 51 minutes ago from Wandsworth, England

  @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Baldwin (@spcb) reported 4 minutes ago

  35 minutes and still waiting for @O2 business to pick up. Service? 🤪

• 
  Katlyn (@xkatlynm) reported 5 minutes ago

  @O2 hi there i need help, i have an additional charge of £9.99 on my bill however it will not let me view my bill and keeps asking me to sign in with a email link which i have done multiple times however it is still not letting me view my bill.

• 
  Dr Yasemin Allsop MBE (@yallsop) reported 10 minutes ago

  @G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)

• 
  carly (@chilconcarly) reported 14 minutes ago

  @fireheartmusicx @O2 @Ticketmaster having exact same problem!

• 
  @dbwatt.bsky.social (@TheAloofPoof) reported 15 minutes ago

  Hey @O2, aren’t you supposed to be like one of the biggest network providers in the UK? If yes, why is being in Colchester like being in the dark ages? Your signal is ****.

• 
  Lucia (@LadyLucia05) reported 16 minutes ago

  @O2 You was not interested in my complaint, I sent it twice, now I want to leave your interested sounds about right.

• 
  Next Chapter Tattoo (@NextChapterTat) reported 17 minutes ago

  @O2 Why are you no longer able to send away repairs from store? Weve been sent pillar to post.... store flat our refused to send away for repair. I think this may be a false advertising issue...website needs updating as it says differently.

• 
  Ｇ ｅ ｏ (@Erinshore11) reported 19 minutes ago

  @O2 @miss_steele89 Sadly been with O2 for years and since the merger is terrible anywhere you go now, don’t get me started on the amount of scammers who seem to have O2 client details either as that’s now beyond a joke. Phone calls constantly.

• 
  Ronnie (@ronak_malde) reported 20 minutes ago

  @O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!

• 
  Sarah Devlin (@sar0dev) reported 22 minutes ago

  @O2 So when will your service be at an acceptable level?