O2 Outage Report in Chessington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chessington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Chessington, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, City of Westminster, Hammersmith, London, Southall, City of London, Wandsworth, Paddington, Fulham, Hayes, Islington, Hounslow, Surbiton, Richmond and Merton.
| City | Problem Type | Report Time |
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| Internet | ||
| Internet | ||
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| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Chessington, England
Latest outage, problems and issue reports in Chessington and nearby locations:
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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لويد سا
(@iLloyd_Sa) reported
from
Hillingdon, England
@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
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Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Tom Davies
(@TomDavies_89) reported
from
City of London, England
I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2
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Holly ✌🏼
(@hpatterson91) reported
from
Kensington, England
@O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Alex Murray
(@alexmurray12) reported
from
Hillingdon, England
@O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jondgooner@lhrfeeder
(@Jondgooner) reported
@O2 If call centres weren't sourced out of the country they may have paid off the correct accounts and it wouldn't have happened things get lost in translation poor service on the cheap does not benefit the customer 😕
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Lois Hiscock
(@K9LoisAedy) reported
@O2 Perhaps you can explain exactly why I needs to be the previous owner, it’s not lost or stolen it’s been given as a start up for a 9 year old, if it was L/S the imei would tell you so. It’s worth £30, just what is your problem?
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Catt In The Hatt
(@_Kattnipp_) reported
@O2 Thanks, but I have a brilliant number that I bought from O2 back in 2008. I have no intention of changing it. I don't think it should be up to me to fix your problem by inconveniencing myself - do you?
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Jondgooner@lhrfeeder
(@Jondgooner) reported
@O2 Also what happened to my 24hr manager/team leader requested call back ??? MORE poor service 😢
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Regan Blanton King
(@ReganBlntonKing) reported
One of several reasons I switched to @O2 for my mobile plan awhile back was @O2PriorityUK. Once a week coffees and now a free bacon roll from @GreggsOfficial on either Friday or Saturday. When you can, switch! Great network that looks after its customers.
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Lois Hiscock
(@K9LoisAedy) reported
@O2 Helpful as expected...not! They are also no longer a customer of O2, and didn’t use the myo2, legally you cannot not unlock a phone, don’t really understand why it’s so difficult, guess their kind gesture will cost us to pay to get it unlocked by a third party. #O2charlatans
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Catt In The Hatt
(@_Kattnipp_) reported
Hi @O2 I have been blocking & reporting spam calls to your service nearly every day for over a month, but I'm still receiving calls & Chinese voicemails originating from different numbers each time. What improvements have been made to prevent this from happening in future? Thanks
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Alison Barton-Simmons
(@absbobbins) reported
@O2 I’ve tried to login on your app and can’t. I have had to reinstall it after not being able to log in for a few days. What can I do?
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Duncan Craig OBE
(@MrMadrigalOBE) reported
Is anyone else having problems with their @O2 phone connecting to @EE numbers? Calls just wont connect or its silent... tried it on 3 different ee numbers!?!