O2

O2 Outage Report in Chessington, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chessington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chessington, Greater London, England 02/04/2026 05:35

February 04: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chessington, Greater London, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, Wandsworth, London, Southwark, Hammersmith, Croydon, Ealing, City of Westminster, Southall, Paddington, Fulham, Hayes and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallington Internet
United KingdomKingston upon Thames Phone
United KingdomCity of London Phone
United KingdomWandsworth E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chessington, England

Latest outage, problems and issue reports in Chessington and nearby locations:

  • RebeccaW40 RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • tombyford Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • Alx_R_M Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • mustafayadigg bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • TaniaAlcor Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyFurnival2 Andy Furnival (@AndyFurnival2) reported

    @TomTugendhat @O2 They are all bad, and ofcom have allowed them to lie about their coverage. @EE claims good coverage in my area, which is very poor, but they believe their own maps more than reality. Go into any city centre in the north, and you’ll find more dark spots than a spotted ****

  • Liyztaa Tom Arkell (@Liyztaa) reported

    @TomTugendhat @O2 I'm finding 4G better than it's ever been in Tonbridge high street actually. Unfortunately, being "awful" is all it needs to be better than it's ever been. Have to rely on free WiFi from shops, wetherspoons or library.

  • Kasim26767212 Kasim (@Kasim26767212) reported

    @O2 you lot are the worst for signal i seriously regret renewing my contract

  • rinsql1 🦅Esq (@rinsql1) reported

    Genuinely @O2 must be stupidest network to exist. You call to tell them your phone is lost, and in the same breath they say they can only verify your identity via the phone that is lost.

  • Natbicker Nat (@Natbicker) reported

    @TomTugendhat @O2 You mean since there merger the service didn't improve?

  • pgreen83 Paul Green (@pgreen83) reported

    @O2 I cancelled contracts with you 5 months ago. Why are you still taking money from my bank. I’m furious. Can’t get through to you. You have basically stolen nearly £150 from me and I want it back and an official apology. Issued written complaint, and iv been ignored as well

  • queenslittonno1 Queens Arms Litton skipton (@queenslittonno1) reported

    @virginmedia @O2 I have been waiting for you to reply all day via Instagram ! In the meantime my daughter has been left with no mobile service through you employing “some” not all ! fraudsters and incompetent staff members !

  • jammydodger9999 Mick Hancock (@jammydodger9999) reported

    @O2 many many customers in Meltham (HD9 4BN) with no service for many days now as a mast in Broadlands, Meltham that is diesel powered has not been working. Nearly 7 days now. What is going on please ? URGENT ACTION REQUIRED

  • sentryism ren (@sentryism) reported

    do you hate poor people genuine question @vuecinemas @O2

  • Russeboy Russ Leighton (@Russeboy) reported

    Hey @O2 this number is on your network and is attempting a scam - pretending to be a child I have: +44 7851 327304. @monzo they want the money sent to one of your accounts. I have the account name.