O2

O2 Outage Report in Chessington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chessington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chessington, Greater London, England 02/22/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chessington, Greater London, England

The most recent O2 outage reports came from the following cities: London, City of London, Ealing, Tower Hamlets, City of Westminster, Thornton Heath, Esher, Kensington, Worcester Park, Southwark, Wandsworth, Wallington, Kingston upon Thames, Hammersmith and Croydon.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Phone
United KingdomEaling Phone
United KingdomLondon Wi-fi

Community Discussion

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O2 Issues Reports Near Chessington, England

Latest outage, problems and issue reports in Chessington and nearby locations:

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rich93757895 rich (@rich93757895) reported

    @O2 customer service rubbish.

  • Anthony15665779 MCFCANT88 (@Anthony15665779) reported

    @delroyc89 @O2 My signal has improved a little but it's still slow and I can't hear people on the other end of the phone. I have rang them numerous times and all they say is I'm sorry etc etc but I'm tired of hearing it now. Thanks for your reply though

  • LiverbirdCreat2 LiverbirdCreations (@LiverbirdCreat2) reported from Worksop, England

    @O2 When you pre order your new iPhone 14 pro max in deep purple and leave a deposit. Told to pick up 10th october only to go in an no phone to be there waiting for you. Such a disappointment. Shocking customer service and leaving customers unhappy an not satisfied with staff

  • rosecrabtree rosecrabtree (@rosecrabtree) reported

    @O2 I’ve transferred to a monthly contract with you via mobile phones direct. You’ve emailed me about my first bill but I currently have no service provided by you and no ability to ring you to sort this out as my old provider has cut me off. Can you help please?

  • julieson2020 Julieson2020 (@julieson2020) reported

    @O2 Cannot sign into O2 account or get through to a real person on live chat, if I ring it's over £3 a minute to talk to anybody & you have to go through push buttons etc. Am extremely fed up. I should have received a new SIM card last week & it aint arrived yet. Can you help?

  • NadineNHW Nadine (@NadineNHW) reported

    Hi @O2 - I'm looking at buying an Xbox Series X through your store and am looking for some info on warranty/breakdown cover etc. Is this something you can provide? All help on the website and app seems to be mobile related and chat bot wasn't able to assist

  • karenmmcmanus Karen McManus (@karenmmcmanus) reported

    Did no-one in @O2 or @virginmedia test how the name Volt might work on their phone IVR, and like, whether it might at all sound like 'fault'? The answer is, of course, no. Quite difficult to get help on Volt, it turns out.

  • SculptingMinds MissK (@SculptingMinds) reported

    @O2 We’ve been doing that with no avail. Was always the first Monday of the month and there have been none of late. It’s one of the main reasons I stay with o2 as the coverage where I live is awful and has worsened over time. Perhaps time to consider other network providers

  • sean_deeks Séan Deeks ⚕️ (@sean_deeks) reported

    I see @O2 is having 4G issues again. Very very poor service and coverage in Northern Ireland

  • thatnathansmith Nathan Smith (@thatnathansmith) reported

    Nearly 4 weeks since my @O2 pre order was meant to be delivered and still being fed the "up to 4 weeks from now" line from their supposedly clueless support team.