O2 Outage Report in Chessington, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chessington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Chessington, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, City of Westminster, Southall, Merton, Dorking, Ealing, Hayes, Epsom, Caterham, Oxshott, Croydon, Feltham, Southwark and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chessington, England
Latest outage, problems and issue reports in Chessington and nearby locations:
-
Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
-
Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
-
Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
-
It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
-
Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
-
AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
-
Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
-
Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
-
Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
-
Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
-
Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
-
Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
-
Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
-
Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
-
Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
-
Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
-
Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
-
Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
-
Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
-
𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Catherine Kennedy
(@glossyhair) reported
@O2 I can't make any calls on either my personal or work phone here in Belfast. I don't have a landline so I'm really frustrated!! Your site says no issues or works being done .. so why can't I get a signal? I need to make and receive calls for work!
-
ZEE
(@zshanahmd) reported
@TheO2 business team customer service is sh*t kept me on hold for an hour three times and hang up they don’t know what they are doing. @O2ForumKTown @O2
-
BellSam48
(@Sam48Bell) reported
@VodafoneUK @O2 @ThreeUK Phone-man - Far from Home /Phone - works - Far from Home. Very bad. 🕸
-
𝐋𝐎𝐑𝐍𝐀 𝐑𝐎𝐒𝐄
(@Lornarosegordon) reported
@O2 This happened on Saturday so hasn’t be released. O2 customer service via phone being most unhelpful. PayPal said o2 have to cancel the authorised payment but obviously there’s no trace of it. Have got a PayPal transaction number but no order number.
-
Snickety Lemon
(@SnicketyL) reported
@TalkTalk @O2 We can’t use the landline as it disconnects the internet so it’s not even plugged in. Talk Talk are well aware of ongoing problem and NO HELP. Repeated scans confirm issues yet NO HELP. Request for engineer visit but NO HELP.
-
David Roberts
(@DavidRo19494324) reported
@O2 Thanks but I don’t have the facility to call at the moment due to reception issues. This has been ongoing for months. Is there another email address I contact the company through?
-
Kerry
(@Flamingo_J0e) reported
@O2 My signal is awful (for weeks) apparently there's a problem with the mast. Can you please tell me when this will be resolved. Medway area.
-
jojofrelliott
(@jojofrelliott) reported
Fraud? My (pensioner) mum keeps being sent default letters to her address to someone who has never lived there. I’ve tried getting through on the phone, only to be cut off after 22 mins on hold. Grrrr. #terriblecustomerservice @O2
-
OZMan | RealOneRecords
(@OZMan_ROR) reported
@O2 youre the SHITTEST network in the whole world. NOT THE COUNTRY. BUT THE WHOLE WORLD. Lol. #Wallahi .
-
Keith Robinson
(@keith0177) reported
@O2 Are there issues with the Network in ME13 area. Full bar but can’t dial out (call failed) & not receiving calls but getting notifications of missed calls?