O2

O2 Outage Report in Chessington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chessington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chessington, Greater London, England 12/05/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chessington, Greater London, England

The most recent O2 outage reports came from the following cities: Surbiton, London, Croydon, Hammersmith, City of London, Richmond, Hounslow, City of Westminster, Southall, Merton, Dorking, Ealing, Hayes, Epsom and Caterham.

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City Problem Type Report Time
United KingdomSurbiton Phone
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomLondon Phone
United KingdomHammersmith Internet

Community Discussion

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O2 Issues Reports Near Chessington, England

Latest outage, problems and issue reports in Chessington and nearby locations:

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • des700 des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • nickshuttle Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • thatVanessa1 Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • des700 des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • guydorrell1 Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lc_Stylez Mon ‘Church Girl’ (@Lc_Stylez) reported

    . @Ticketmaster why after an hour did you kick me out the queue when it said i was next in line. @o2 and @LiveNationUK it was truly an awful service #RENAISSANCEWorldTour

  • tinhead08 Poundbury Windows Lt (@tinhead08) reported

    @O2 It does not help, anyone human available

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    DO NOT EVER JOIN @O2 THEY ARE A JOKE OF A COMPANY WHO NEED TO BE CLOSED DOWN IMMEDIATLEY, THINKING THAT IS OKAY TO LAUGH AT CUSTOMERS. PATHETIC JOKE OF A COMPANY.

  • FrazD FrazzyD (@FrazD) reported

    @O2 Hi, switched (ported) over to you guys a few weeks ago now, 2 Sims. Already with virgin and the volt benefits have been added to my existing broadband package, however nothing on My O2 regarding doubling the data on either of the new Sims. Can you help?

  • British_Chippie Shell (@British_Chippie) reported

    @O2 missing order since 30th December. The phone number keeps cutting us off. Can someone please help us

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @HaydenDavid2 @O2 Yes same Try and call them and end up waiting for customer services for up to 3 hours and still no response

  • psd09_ Phil Dickman (@psd09_) reported

    @O2 @Beyonce Are you joking??? Trying to get tickets in your priority app is like winning the lottery! Site that crashed, kicks people out and puts you to the back of the queue again! Rubbish service

  • tbone4105 T-Bone4105 (@tbone4105) reported

    @O2 I want to pay off my handset and the Myo2 app tells me to I have to ring up, when ringing up the automated voice tells me to go onto the app then cuts off, I’m going round in circles! Help?

  • stonerbeagle stonerbeagle (@stonerbeagle) reported

    @O2 what’s going on in RH6? Have had no @virginmedia broadband since yesterday morning and your network also playing up. Just tried ringing you and minimum 1 hour wait then got cut off. What a joke! #staybetterconnected not. Virgin @ o2 supposed to be better?

  • singingpedro Peter Taylor (@singingpedro) reported

    @O2 @VivekShamal I'm finding exactly the same. Phone lines that have you on hold for an hour and then cut you off, website chat that hangs up before you're connected, and DMs on twitter that are left unanswered for days on end. Very bad times at the moment...