O2 Outage Report in Chessington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chessington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Chessington, Greater London, England
The most recent O2 outage reports came from the following cities: Surbiton, London, Croydon, Hammersmith, City of London, Richmond, Hounslow, City of Westminster, Southall, Merton, Dorking, Ealing, Hayes, Epsom and Caterham.
| City | Problem Type | Report Time |
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| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
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O2 Issues Reports Near Chessington, England
Latest outage, problems and issue reports in Chessington and nearby locations:
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Richard Lace
(@huggyheaven) reported
from
Wandsworth, England
@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊
(@guydorrell1) reported
from
Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mon ‘Church Girl’
(@Lc_Stylez) reported
. @Ticketmaster why after an hour did you kick me out the queue when it said i was next in line. @o2 and @LiveNationUK it was truly an awful service #RENAISSANCEWorldTour
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Poundbury Windows Lt
(@tinhead08) reported
@O2 It does not help, anyone human available
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Ryan Anderson
(@ryanstanley22) reported
DO NOT EVER JOIN @O2 THEY ARE A JOKE OF A COMPANY WHO NEED TO BE CLOSED DOWN IMMEDIATLEY, THINKING THAT IS OKAY TO LAUGH AT CUSTOMERS. PATHETIC JOKE OF A COMPANY.
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FrazzyD
(@FrazD) reported
@O2 Hi, switched (ported) over to you guys a few weeks ago now, 2 Sims. Already with virgin and the volt benefits have been added to my existing broadband package, however nothing on My O2 regarding doubling the data on either of the new Sims. Can you help?
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Shell
(@British_Chippie) reported
@O2 missing order since 30th December. The phone number keeps cutting us off. Can someone please help us
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Sarj Mistry
(@Sarj007) reported
@HaydenDavid2 @O2 Yes same Try and call them and end up waiting for customer services for up to 3 hours and still no response
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Phil Dickman
(@psd09_) reported
@O2 @Beyonce Are you joking??? Trying to get tickets in your priority app is like winning the lottery! Site that crashed, kicks people out and puts you to the back of the queue again! Rubbish service
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T-Bone4105
(@tbone4105) reported
@O2 I want to pay off my handset and the Myo2 app tells me to I have to ring up, when ringing up the automated voice tells me to go onto the app then cuts off, I’m going round in circles! Help?
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stonerbeagle
(@stonerbeagle) reported
@O2 what’s going on in RH6? Have had no @virginmedia broadband since yesterday morning and your network also playing up. Just tried ringing you and minimum 1 hour wait then got cut off. What a joke! #staybetterconnected not. Virgin @ o2 supposed to be better?
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Peter Taylor
(@singingpedro) reported
@O2 @VivekShamal I'm finding exactly the same. Phone lines that have you on hold for an hour and then cut you off, website chat that hangs up before you're connected, and DMs on twitter that are left unanswered for days on end. Very bad times at the moment...