O2 Outage Report in Chessington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chessington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Chessington, Greater London, England
The most recent O2 outage reports came from the following cities: London, Southwark, Woking, Paddington, Thornton Heath, Leatherhead, Hounslow, City of London, Ealing, Tower Hamlets, City of Westminster, Esher, Kensington, Worcester Park and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Phone | |
| London |
Phone | |
| Woking |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chessington, England
Latest outage, problems and issue reports in Chessington and nearby locations:
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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geocaching.uk
(@UKGeocacher) reported
from
City of London, England
Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Dowsey
(@fbateallthepies) reported
from
Wandsworth, England
@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Sheldon Tarpey
(@SheldonLT) reported
from
City of London, England
@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bry
(@bryvw1973) reported
@O2 been a loyal customer for 12 years and today that’s all gone out the window will poor service and customer services that don’t listen or care. Shocking
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Noak
(@NoakSpink) reported
Is it me or has the @O2 mobile coverage in #M24 #Middleton been **** since the @virginmedia / @o2 tie-up?
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~ Princ3ss_zelda ~
(@slutlikey0u) reported
Honestly lost count how many times I've had to ring @O2 over a cancelled account, absolute idiots who don't know what they're doing and love charging people for **** all
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Alex Forrest
(@AlexForrest) reported
@O2 Hi, I'm currently unable to connect to o2 wifi which is available free at my workplace. Is there anything you can do to help?
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JadeS
(@xjadex3) reported
@O2 I am now being told restriction has been removed but can be placed on again at any point due to extra charges on account? Advisor could not care less. So i need to call everyday for restriction to be removed. Great customer serv by O2 to loyal customers 👍 how do I escalate this?
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(Keep It Simple)
(@Bart1991Oliver) reported
@O2 I got a call from O2 about a passcode for a 40% discount and I am no concerned fraud is going to be committed on my account. Please help. Your phones lines are permanently busy.
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RACH
(@RachB_89) reported
@O2 I’m trying to pay off my device plan and keeping getting transferred to different people and put back in a queue for well over an hour now! If I were wanting a new contract I’d have been answered by now! Appalling customer service!
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Lucy Joodbeen
(@lougoo74) reported
@O2 Nearly a week to reactivate my stolen and recovered phone, plus a visit to an O2 shop, and still not sorted! Paying a premium for non existent service - need help asap as have vulnerable relatives who need to contact me
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sue purser
(@sujayne) reported
@O2 please help me, shocking service on the phone, my phone is constantly being cut off every single bloody month my bill is paid and up to date, you keep telling me it’s a scam but how can a scam cut you off for owing an imaginary large amount of money, driving me insane now
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David Norton
(@DavidNo05004465) reported
@O2 I can't call out for some reason can someone help me as there is no access to contact you via My O2 either .... getting worried as have tried everything can't even contact you on 2202 or 202. Urgent I have elderly parents 150 miles from me with no way of contacting them.