O2 Outage Report in Chessington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chessington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chessington, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Kensington, Croydon, City of London, Leatherhead, Southwark, Woking, Paddington, Thornton Heath, Hounslow, Ealing, Tower Hamlets, City of Westminster and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Phone | |
| London |
Internet | |
| Kensington |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Chessington, England
Latest outage, problems and issue reports in Chessington and nearby locations:
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Smutchings
(@Smutchings) reported
@impactology Aside from the volume used within the device for just one purpose, the 3.5mm jack was also a major dust and water ingress point. When I worked at @O2, I saw so many devices with water damage because of water ingress through the headphone jack.
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Loreto Sanz Fueyo
(@LoretoSanz) reported
@o2 customer care don't much care about customers. 37 mins on hold and nothing! #o2
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Tina Walsh
(@tmw1000) reported
@O2 Your direct messaging service isn't fit for purpose.
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matt lane
(@mattlan41671339) reported
@O2 what compensation do I get for the mask being down and not working as it should? You have sent a text saying that I will get an update on 10th. #compensation #customerservice #ofcom
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Jay Unsworth
(@shafterjay) reported
@O2 I’ve been having issues for best part of a month now mostly data not working but now I’m also having signal issues 😡 I thought my phone had been quiet today as soon as I get home and connect to Wi-Fi everything comes through, for what I pay each month this is not good enough
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enjoyahonestlife
(@jubedbashir) reported
@O2 I simply am now lost as to why O2 had become so terrible, how hard is it to deal with a simple problem, can you send me the email address for complaints and I also will write to communication Ombudsman
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Jay Unsworth
(@shafterjay) reported
@O2 Yeah done all that, apparently there is a mast not working near my house and the one near work has been down for weeks now
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Lady Wizzy 🌍
(@wizabeth) reported
@O2 my phone is unusable at work. Your website says the area is busy. Well of course it is, it is in a city centre at a college! Sort it out. Only got a poor signal today as all of the kids are in exams. I was WFH so didn't know when I took out the contract. Too late now.
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Jon sheppard
(@jonnyshed) reported
@O2 Sent a private message as requested and still no news from the o2 fraud team after I reported a fraud case 43 days ago. Perhaps attempting to win the worst customer service award…
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Jay Unsworth
(@shafterjay) reported
@O2 I don’t pay @o2 for Wi-Fi I pay for a cellular service and for a month now you have failed to provide that service and it’s getting worse 😡😡😡