O2 Outage Report in Chessington, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chessington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (44%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chessington, Greater London, England
The most recent O2 outage reports came from the following cities: Greenford, London, Paddington, City of London, Guildford, Hammersmith, Croydon, Kensington, Leatherhead, Southwark, Woking, Thornton Heath, Hounslow, Ealing and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Greenford |
Phone | |
| London |
Total Blackout | |
| Paddington |
Phone | |
| City of London |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chessington, England
Latest outage, problems and issue reports in Chessington and nearby locations:
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Benn Bridgewater
(@BennBridgewater) reported
@O2 Hey - your customer service team have hung up on me twice after waiting 25 mins each time. I cancelled a contract within 2 days (way within cool off period) and have had a direct debit of £25 and now £408 taken from my account. No one can tell me why. Can you help?
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Mini Vara
(@Miniv20) reported
@O2 the network in the M16 and M21 area is a shambles, what’s the point in paying for a contract if you can’t get ANY reception (this has been going on for years now)
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Mark Walder ⚛️🇬🇧⚛️
(@MarkWalder2) reported
@O2 It seems even as i have spoken to you in the past, that you are unable to fix the issue of no signal while in my home, this is on going for months, so it looks like i will be taking all three phones somewhere else, I don't like having to go for a walk just to make a call!!
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Scott68
(@Graham6895) reported
So changed my bank details with @O2 thought everything was ok got a text saying bill overdue. If @O2 staff don't know their arses fron their elbows that is their issue. Don't give right info but quick enough to remind you when your bill is overdue. #FUMING #Rantover
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Fee
(@FeeYO8) reported
.@O2 has become a joke in Selby. Can’t make a call. Cut off 7 times in 40 minutes yesterday & twice today (only made 2 calls). It’s got worse & worse over last 6 months. Not renewing my contract if it’s not sorted. It’s absolutely disgusting how **** it’s got. Shameful. Unusable
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Beth Alexander
(@477883) reported
@O2 tweeted across a complaint/question c2 weeks ago and you haven’t responded??? Pls advise
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Richard Hughes
(@scarletdruid) reported
@legsidelizzy @O2 Email the press office -/ it worked for me after hours of problems -/ if you dm me I have a direct email addy
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Refrew
(@Refrew2) reported
@O2 your app is crap I’m trying to upgrade and it just times out and takes me to the offers page! I don’t want virgin broadband I want an upgrade to be simple! App needs sorting!
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Cask
(@cask_uk) reported
@wakeupmummy @O2 Same problem for the last 4 days. I cancelled my Disney sub on the o2 website after the 6 month free trial and their system put a bar on my outgoing calls. 3 support staff involved, none of whom could help. 4th time calling and they spotted the bar on outgoing calls. Unbelievable
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Tina Cope 🤷🏼♀️
(@Tcopey) reported
@O2 Any chance of getting some help only DM’d you on Wednesday 🙄🙄🙄