O2 Outage Report in Chessington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chessington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Chessington, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Leatherhead, Southwark, Woking, Paddington, Thornton Heath, Hounslow, City of London, Ealing, Tower Hamlets, City of Westminster, Esher, Kensington and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Chessington, England
Latest outage, problems and issue reports in Chessington and nearby locations:
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Thompson
(@AT_TT) reported
Hi @O2 I have a S21 Ultra brought directly from Samsung UK , it's got samsung default firmware ,Phone is unlocked to any network , will Wifi Calling work or will it need o2 firmware on the device for it to work?
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Andrew Pringle
(@andrew_pringle) reported
@O2 how can you be this incompetent!? Having an issue with my service. You're sending out a new sim card which arrives in 1-3 days, but you disabled my current sim card so can't even contact you to resolve this. Can somebody actually help!?
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Naomi Turner
(@NaoSplash) reported
I sigh, and do a network reset. Doesn’t work. Now have to call @O2 back, wait on hold again, start from the beginning with another agent and meanwhile I now haven’t had cellular capability all day. I pay enough for it! Shocking customer service. Disappointed 🤬
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denny57
(@denny57) reported
@AXS_UK unable to attend @DianaRoss @O2 last week due to having an operation on my arm. I had insurance and put in a claim for refund they have declined my claim as my insurance was on the original date and not the COVID rescheduled dates! & I need to speak to you for refund HELP
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Myles
(@Myles86927573) reported
@O2 absolutely disgusting customer service. In a rural area with a extremely ill person just released from hospital, no other phone and 02 deactivates my sim twice because of incompetence then replies once every hour. No way to call 999 if needed.
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neil m kennedy
(@neilkennedy) reported
@O2 Service from O2 is terrible. 2 months and my number is still being rejected on London Underground WiFi. Phoned for help after passed on, line cut off. I want to go back to EE!
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Susan Dr Jones
(@SusanJonesArts) reported
I'm thinking that @O2 hasn't listened to the hold *music* that callers w problem to sort have to stick their fingers over their ears to tolerate.... five minutes so far and blurgh squeak squeal crash, wooshhhhh is enough to do your head in (or at least to jump contract....)
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Jenni
(@Jenni_tron) reported
@O2 Any plans to bring back our network coverage?…as much as I’m enjoying paying for a phone I can’t use.
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mack tL
(@nerziia) reported
just sat on the phone on hold to @o2 for an hour just for someone to hang up on me, absolute joke.
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mark williams
(@markwill69) reported
@O2 How long does it take for Customer Relations to investigate a complaint? 1st complaint sent 16th June and a second complaint sent 23rd June for the same reason. Where are you O2 Customer Complaints Review Service?