O2 outages and service status in Chessington, England

Problems in the last 24 hours in Chessington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chessington, England

The most recent O2 outage reports came from the following cities: Mitcham, Croydon, Hammersmith, Kingston upon Thames, Wandsworth, Leatherhead, Thornton Heath, and Hounslow.

City	Problem Type	Report Time
Mitcham	Internet	41 minutes ago
Croydon	Wi-fi	2 days ago
Hammersmith	Phone	3 days ago
Hammersmith	Internet	4 days ago
Kingston upon Thames	Internet	9 days ago
Kingston upon Thames	Wi-fi	17 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Chessington, England

Latest outage, problems and issue reports in Chessington and nearby locations:

• 
  Azhaar Ashraf (@azhaarashraf) reported 4 minutes ago from Kingston upon Thames, England

  @O2 Can you please help me as I can't send you a direct message

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 6 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported 9 minutes ago from Croydon, England

  @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

• 
  Tom Mytton (@TMytton90) reported 10 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Martin Kay (@martinkay11) reported 10 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

• 
  Pawlie (@Si11y3gg) reported 12 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Dave McGuane (@DaveMcGuane) reported 12 minutes ago from Croydon, England

  @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

• 
  Federica Parise (@cityposer) reported 13 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Martin 'Snazzy' Cox (@MartinCox0155) reported 22 minutes ago from Croydon, England

  @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

• 
  Richard Morris (@richardmorrisuk) reported 27 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Bede Feltham 💙 (@bedefeltham) reported 30 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Chris sweet (@poundland_thor) reported 33 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Liz Rose 😍 (@esrose2003) reported 40 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  mary spillane (@spillanemary) reported 41 minutes ago from Wandsworth, England

  @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

• 
  ☆ Liezel ☆ (@liezel_t) reported 41 minutes ago from Merton, England

  Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

• 
  Caz Young (@The_Caz) reported 49 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  Steve Hodgson (@SteveHodgson1) reported 54 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  m a r y (@maryhippychick) reported 55 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Stephanie Addington (@AddingtonSteph) reported 55 minutes ago from Richmond, England

  .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

• 
  David (@daveya90) reported 57 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kendra 🦦 (@miss_steele89) reported 3 minutes ago

  @O2 No it’s not - and after speaking to others who live here they’re experiencing the same issues

• 
  Lucia (@LadyLucia05) reported 7 minutes ago

  @O2 You was not interested in my complaint, I sent it twice, now I want to leave your interested sounds about right.

• 
  It Will Get Better (@GCycles1) reported 10 minutes ago

  Dear @O2 - even trying to get a PAC code from you is painful. Thanks for cementing my decision to move to a new provider for better coverage and cheaper bills. You’ve lost a customer with 15 years+ loyalty.

• 
  Craig Morris (@RudeBooy2011) reported 10 minutes ago

  @O2 Won't let me inbox you chat keeps closing but if I get told the mast is down again im gonna scream its all I get told. But any one thinking to join O2 at the moment. I wouldn't bother

• 
  Damien Davies (@damotdavies) reported 13 minutes ago

  @O2 any chance you can respond to my DM, my emails, call me back as promised and deal with the ongoing issue with lack of access to My02 account? been like this since 10th of February.

• 
  PB1982 (@pb1982) reported 16 minutes ago

  Purchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .

• 
  Ronnie (@ronak_malde) reported 20 minutes ago

  @O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!

• 
  Mel Brackenbury (@pixelpie80) reported 20 minutes ago

  @O2 I am having a lot of trouble getting into my account and im using my correct login email and I going round in circles. I have verified my email and then nothing happens. I was logged in until Virgin media joined.

• 
  Vikki (@Rocky_Horror17) reported 21 minutes ago

  @O2 Can you tell me how I can speak to customer service based in the UK please

• 
  Alan Roberts (@AlanRob68902430) reported 25 minutes ago

  @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you