O2 Outage Report in Chessington, Greater London, England

Problems in the last 24 hours in Chessington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Chessington, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Wandsworth, Greenford, Paddington, Guildford, Croydon, Kensington, Leatherhead, Southwark, Woking, Thornton Heath, and Hounslow.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	1 day ago
City of London	Internet	2 days ago
London	Wi-fi	3 days ago
London	Phone	3 days ago
Hammersmith	Internet	3 days ago
London	Phone	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chessington, England

Latest outage, problems and issue reports in Chessington and nearby locations:

• 
  Gerry White SEO geek (@dergal) reported 2 minutes ago from Redhill, England

  @O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.

• 
  Iain (@iainkernaghan) reported 3 minutes ago from Redhill, England

  Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...

• 
  Lord Bartlett-Davis (@BartlettDavisUK) reported 4 minutes ago from Kensington, England

  Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

• 
  Chris Reed (@chris_reed) reported 5 minutes ago from Hillingdon, England

  @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

• 
  Federica Parise (@cityposer) reported 17 minutes ago from Kensington, England

  @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

• 
  Federica Parise (@cityposer) reported 22 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 26 minutes ago from London, England

  @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

• 
  Savio (@savio_metal17) reported 26 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  NAIJA BOI (@MANLIKENAIJA) reported 27 minutes ago from Islington, England

  @O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃

• 
  Ruth Maurice (@ruthie82) reported 28 minutes ago from Merton, England

  @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 30 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

• 
  ☆ Liezel ☆ (@liezel_t) reported 30 minutes ago from Merton, England

  Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

• 
  Iain (@iainkernaghan) reported 33 minutes ago from Redhill, England

  @O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...

• 
  A dollop of kindness (@Pretty_Gorge) reported 35 minutes ago from City of London, England

  @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

• 
  John Francis William Apted (@SwissFrankIsGon) reported 41 minutes ago from Kensington, England

  @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 51 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  fiono (@ksjsowhat) reported 54 minutes ago from Paddington, England

  @O2 anything you can help with?

• 
  David T Kinnear (@dkinnear) reported 55 minutes ago from Camberwell, England

  @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

• 
  Shasa Colson (@THE_COLSON) reported 57 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Turningleftforless (@turningleftfor) reported 60 minutes ago from Guildford, England

  @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teri Owen (@totaz1) reported 2 minutes ago

  @O2 hello, I need some help if possible. I recently had a call from a branch of the company Aeriel Direct and changed over but have now looked into it further and not happy with what they are offering. I would like to go back to the original contract.

• 
  Ricky Wood (@RickyHorus) reported 4 minutes ago

  Amazing how I need to ring @O2 and no one answers and I've been on the phone for 40 mins, terrible customer service!!!

• 
  Lmao GPT (@LmaoGPT) reported 5 minutes ago

  @ryanali2012 @O2 Oh, I'm sorry. I didn't realize my intense gaze at my current phone was causing such concern. Switching to a new phone sounds like the perfect solution for my staring problem!

• 
  kennypool73 (@peppakenny) reported 7 minutes ago

  @O2 Better still switch up to another network one that provides a good service all around and doesn't cost the earth. O2 are shocking 🙄

• 
  Simon Walker (@Simo_Walker) reported 7 minutes ago

  @O2 I don’t have a code for Priority urue when using the O2 Priority app. On my way to see @paramore tonight and hoped you can help!

• 
  ChaoticGoddess (@ChaoticGoddess5) reported 9 minutes ago

  Ive been trying to get help from @O2 for over an hour now on their online chat service and ive been cut off twice now but 2 customer service reps because they just end the chat when they run out of things to say its starting to get a bit infuriating

• 
  🇺🇦I’m done with this lot of fools😡 (@Lynbodegas) reported 11 minutes ago

  @O2 only one bar on iPhone GU2 area- many others GU1&3…..what’s the problem?

• 
  Gareth Goodlad (@gaffer180) reported 13 minutes ago

  @O2 If your company recognised loyalty properly - especially to those with multiple lines on your network - then I would have considered it. Your service, as well as your CS lines, have not been good enough over the last 12-18 months, including the ludicrous rise recently...

• 
  ALTOR_gino (@Altor_gino) reported 16 minutes ago

  @ChaoticGoddess5 @O2 Classic customer service in 2023

• 
  😜 (@rjwalkerskipton) reported 18 minutes ago

  @O2 i see that @ThreeUK say they are the best provider of 5g. As an o2 customer i struggle to get 4g in the Bradford postcode area. Mostly 3g round here. So are o2 going to improve service or shall i move to three ?