O2 Outage Report in Chessington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chessington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Chessington, Greater London, England
The most recent O2 outage reports came from the following cities: London, Southwark, Woking, Paddington, Thornton Heath, Leatherhead, Hounslow, City of London, Ealing, Tower Hamlets, City of Westminster, Esher, Kensington, Worcester Park and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Phone | |
| London |
Phone | |
| Woking |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chessington, England
Latest outage, problems and issue reports in Chessington and nearby locations:
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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stella 🌍💜 she/her
(@catticusrex49) reported
Wow, my 4g is incredibly slow in central Manchester atm... For the past few days even basic websites have slowed to a crawl. What gives @giffgaff @O2 ?
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Michael McGarrity
(@michaelmcguk) reported
@O2 Hi. My Dad is having issues with his phone network. He's in the Elvanfoot/Durisdeer area.
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Virgin Media O2 News
(@VMO2News) reported
Our thoughts are with those affected by the awful events taking place in #Ukraine. To support our customers on @O2 and @virginmedia, we've removed charges for data use in Ukraine and will credit charges for calls & texts to & from Ukraine and the UK.
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Lord Vetinari
(@BillMor75142004) reported
@O2 Can't load it cos the signal is too bad. It's a town of over 30000 people not the middle of nowhere. It's like this everytime I come here
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Stacy Chappelow
(@stacychap85) reported
@O2 Paying for a phone that I don't have or don't have any idea wen it will turn up 😩.. I've had no problems with o2 before but this is testing my patience! Communion is key!!!!
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Teeq
(@Teeq8) reported
@SamsungUK Pre ordered weeks ago @O2 absolute joke of a company telling me I have to now wait 4 weeks.... literally PRE ORDER so you know exactly how much is needed before the release date and you coudlnt fulfill it!?!?! Sack your head of logistic, operations and fulfillment, awful.
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Ben Kelleher
(@Bk_yourway) reported
@septemberboy73 @O2 Fail or just plain lying to customers? @Ofcom
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Angharad
(@AngharadJ5) reported
@catticusrex49 @giffgaff @O2 My O2 4g is terrible too. Horrendously slow in Cardiff and Swansea..
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Becca
(@Iluvtrains01) reported
@O2 is there issue with Signal I seemed to have no signal suck on 3G all the time I’ve checked my settings and I should be on 5G
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Liam Beresford
(@LiamsCorner) reported
@O2 I've been really struggling to access the internet for the past hour, are you having issues or something?