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Sky

Sky Outage Report in Weybridge, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Weybridge, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Weybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Weybridge, England

The most recent Sky outage reports came from the following cities: Brentford, Wandsworth, Hounslow, Hammersmith, Hayes, Fulham, Sunbury-on-Thames, Guildford, Woking, Southall, Slough, West Drayton, Twickenham, Kensington, and Hampton.

CityProblem TypeReport Time
Brentford Internet 3 hours ago
Wandsworth Internet 7 hours ago
Hounslow TV 21 hours ago
Hounslow Internet 2 days ago
Hammersmith Internet 2 days ago
Hayes TV 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Weybridge, England

Latest outage, problems and issue reports in Weybridge and nearby locations:

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • USAcharitycycle
    Chris Bloomfield (@USAcharitycycle) reported from Wandsworth, England

    @VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible

  • Rob179m
    Rob McEwen (@Rob179m) reported from Merton, England

    @SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic

  • DonMcgowan6
    Don (@DonMcgowan6) reported from Hammersmith, England

    @SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers

  • amalsasikumar
    amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • StuLaws_
    Stu (@StuLaws_) reported from Hillingdon, England

    @SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.

  • daisymcandrew
    Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • loveitcountry2
    Lena (@loveitcountry2) reported from Hounslow, England

    @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

  • loveitcountry2
    Lena (@loveitcountry2) reported from Hounslow, England

    @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

  • Steve_Guildford
    Stephen Batterbury MARLA (@Steve_Guildford) reported from Albury, England

    @SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.

  • Pauljar58453395
    Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • alanmehdizadeh
    Alan Mehdizadeh (@alanmehdizadeh) reported from Southall, England

    Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅

  • JoshBett1
    Josh Bett (@JoshBett1) reported from Richmond, England

    I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball

  • Miaopow
    T (@Miaopow) reported from Richmond, England

    Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.

  • NickSmedley48
    Nick (@NickSmedley48) reported from Bagshot, England

    @SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

  • JamesMorris77
    James Morris (@JamesMorris77) reported from Hammersmith, England

    @SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog

  • Browniethered
    Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.

  • DepravedAcid
    Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty

  • KamalSingh_28
    Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • TJ_Bloomfield
    Tom Bloomfield (@TJ_Bloomfield) reported from Hammersmith, England

    @SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _SuperArio_
    Aran (@_SuperArio_) reported

    @SteveyLou @rainbow_geisha Same problem here @SkyHelpTeam

  • DaleBarrett1888
    Dale B4rr3tt (@DaleBarrett1888) reported

    @rainbow_geisha @SkyHelpTeam Terrible service

  • GerryStanding
    Gerard Wheatley (@GerryStanding) reported

    @Irish_Lad94 @SoccerAM @SkySports Time wasting is a yellow card, unsporting play is another yellow card how many more does it need in one incident for Red think your having one 🫣

  • Smamfa75
    Sam (@Smamfa75) reported

    @SkyHelpTeam my mum is not happy with your service. In November, she asked if someone could go and fix her old Sky box. She was told that the old boxes couldn't be fixed, and she would have to upgrade to a Sky Q box. When the engineer arrived, he also had a mini box,

  • OnTheFenceDev
    On The Fence Dev 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@OnTheFenceDev) reported

    So, I cancelled my @SkyUK subscription in December and somehow had £14.50 owing on my account. So, two months later did they contact me using the email address or phone number they have for me? No, they passed the 'debt' onto a collection agent instead. **** You Sky!

  • jonnieivandoyle
    jonnie doyle (@jonnieivandoyle) reported

    @SkyUK Sort your mobile phone issue out first been without 2 mobiles for over a week ( no network). A very unsatisfied SKY customer

  • Moley1985
    Christopher John (@Moley1985) reported

    @SkyHelpTeam @iammark40 Does that mean at 9 on the dot or at some point between 9 and 1030? It's pretty poor service tbh. Just upload it now?

  • f1cowboyman
    Mr F1Cowboyman (@f1cowboyman) reported

    @_SuperArio_ @SkyHelpTeam It's ridiculous how poor the upload speed must be from Sky's offices.

  • f1cowboyman
    Mr F1Cowboyman (@f1cowboyman) reported

    @SkyHelpTeam @BigJohnnyArcher fairly poor service at Sky today.

  • peachesndcream_
    Lauren Hunter (@peachesndcream_) reported

    @SkyHelpTeam How can I do that when the sim isn’t activated so I have no signal to call them?