Sky Outage Report in Weybridge, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Weybridge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Weybridge, Surrey, England
The most recent Sky outage reports came from the following cities: London, Slough, Isleworth, Fulham, Hounslow, Wandsworth, Hammersmith, Kensington, Brentford, Merton, West Drayton, Staines, Southall, Ealing and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Slough |
Wi-fi | |
| Isleworth |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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CarlosE
(@cnormanv) reported
from
Banstead, England
Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Woodsy #EndLockdownNow #NoVaccinePassports
(@The_Woodsy) reported
from
Wandsworth, England
Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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Paul Emery
(@nipmeister) reported
from
Wandsworth, England
@adfleming @SkyHelpTeam Same issue - unable to work!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fatima
(@tinatins123) reported
@SkyHelpTeam so the high price remained . The customer services team spoke to my brother in regards to prices but I wanted to ask if you could look into her account and offer a good Will refund. She lives on her own and I believe the cost per month should have been reduced prior to now
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poor old me
(@pooroldme) reported
@SkyHelpTeam It constantly buffers and then says “oops problems with the Wi-Fi”. No other station causes any issues. It is not the Wi-Fi. Often takes me many tries to get a programme even to start. From little I have seen on internet I am not alone in encountering these issues.
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Tom Bennett
(@Tommyb894) reported
@SkyHelpTeam my Wi-Fi is down in SW1V area. Is this a known issue and being fixed? Please help?!
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Kevin
(@redblack100) reported
@talkSPORT @alex_crook Don't this piss poor reporter ever shut up everything that comes out of his mouth you can find on skysports or read a newspaper
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Tom Reed
(@TomCFC87) reported
@SkyHelpTeam Will you also compensate my lost wages whilst I am unable to work. Loss of service compensation is meaningless when you can't work or even watch TV for almost a week. Your attitude is abhorrent and as such I have cancelled my direct debit.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Leanne
(@leannebeckett87) reported
@SkyHelpTeam is there an update when our boardband will be working I’ve lost 2 days work because the internet being down I live in West Bromwich
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M Hartnell
(@MHartnell2) reported
@EE Yes - as always customer service with @EE was excellent - did everything they could, apart from get me a signal without using Wifi calling, hence it’s such a shame I’m having to move networks to @SkyUK to make a call from home.
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Colin Morrison
(@Morrie1981) reported
Had to make a couple of customer service calls regarding my sports TV subscriptions. Absolutely shocking, couldn't care less attitude from @btsport - congrats you lost a customer. Called @SkySports - Mohammed was very helpful and dealt with my query very professionally.
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Tom Reed
(@TomCFC87) reported
@SkyHelpTeam Still missing the point by an absolute mile. Sky broke the connection to my entire town and now want to charge me to come to my house to fix my connection or make me go without Internet for 6 days. I work from home.